Why - Why analysis

NC Identification No Audit date Standard Statement of non-confirmity Standard clause Clause no

JS/01 (First NC) 15.04.2021 IATF 16949 : 2016 The Process of customer related review of requirement is Review of the requirements for 8.2.3.1
partially not effective products and services

Statement of nonconformity Why-1 Why-2 Why-3 Why-4 Why-5 Root cause

No official communication Official communication The communication could not Internet problem --- Internet problem
for requirement of product received thru mail be retrieved in time

Customer requirement review is not evident –No

official communication with customer for
requirement of product as well as other other requirement of Sample The communication could not Internet problem --- Internet problem
requirement of Sample submission, PPAP submission Samples were already be retrieved in time
submission. submitted
Refer – new developed Project Enquiry No.-FRIL/16,
Enquiry Date- 12.08.2020 Butyl Inner Tube, 9.00- Documents required in PPAP
16.00 Customer M/s-ATG other requirement of PPAP PPAP was not submitted to FRIL was not asked to raise PPAP were not provided by ---
Also, Weight of product 10.00-20 was revised from submission customer
4.15Kg to 3.80 Kg, Also , no further review of cost customer
revision due to reduction of weight 350g per tube
,however, no official communication from customer.
Refer- Weight change of tube 09.00 to 16.00 Weight of product 10.00-20 was Official communication The communication could not
Customer M/s-ATG revised from 4.15Kg to 3.80 Kg received thru mail be retrieved in time Internet problem --- Internet problem

no further review of cost revision

Official communication The communication could not
due to reduction of weight 350g per received thru mail be retrieved in time Internet problem --- Internet problem
tube ,