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Sage Publications, Inc. Journal of Marketing Research
Sage Publications, Inc. Journal of Marketing Research
Sage Publications, Inc. Journal of Marketing Research
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Journal of Marketing Research
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KEITH WILCOX, HYEONG MIN KIM, and SANKAR SEN*
"Counterfeiting will become the crime of the 21st the growing global threats of narcotics, weapons, human
century." trafficking, and terrorism (Thomas 2007). Not surprisingly,
?James Moody, former chief, companies are allying with governments and enforcement
FBI Organized Crime Division
agencies to devote unprecedented resources to tackle this
(International AntiCounterfeiting Coalition 2008)
global problem (International AntiCounterfeiting Coalition
Counterfeit goods are illegal, low-priced, and often 2008).
lower-quality replicas of products that typically possess The anticounterfeiting forces, however, seem to be fight
high brand value (Lai and Zaichkowsky 1999). The global ing a losing battle, particularly in luxury goods markets, in
market for counterfeits today is estimated to exceed $600 which consumers often knowingly purchase counterfeits
billion, accounting for approximately 7% of world trade (Nia and Zaichkowsky 2000). Despite the efforts of most
(World Customs Organization 2004). The ethical case luxury brand marketers, the International Chamber of Com
against counterfeiting aside, its adverse effects on business merce (2004) estimates that this industry is losing as much
are well documented and many. For example, the U.S. as $12 billion every year to counterfeiting. This suggests
Chamber of Commerce (2006) holds counterfeiting respon that, at least in luxury markets, curbing the insatiable global
sible for the loss of more than 750,000 U.S. jobs per year. appetite for counterfeits is essential to winning the war on
Perhaps more dire, counterfeiting has also been linked to counterfeiting (Bloch, Bush, and Campbell 1993). Yet a
clear and actionable understanding of the motivations
underlying consumers' purchase of counterfeit luxury
* Keith Wilcox is a doctoral candidate in Marketing (e-mail: brands (referred to hereinafter as counterfeit brands)
Keith.Wilcox@baruch.cuny.edu), and Sankar Sen is Professor of Market remains elusive (cf. Zaichkowsky 2006).
ing (e-mail: Sankar.Sen@baruch.cuny.edu), Baruch College, City Univer Given that the market for counterfeit brands relies on
sity of New York. Hyeong Min Kim is Assistant Professor of Marketing,
Carey Business School, Johns Hopkins University (e-mail: chkim@ consumers' desire for real luxury brands (Hoe, Hogg, and
jhu.edu). The authors thank Thomas Devanney and John Lee for their Hart 2003; Penz and Stottinger 2005), insights into why
assistance with stimuli design. Financial support from the Research Foun people purchase luxury brands in the first place are particu
dation of the City University of New York in the form of a PSC-CUNY
larly relevant to understanding the motives underlying
grant is gratefully acknowledged. Finally, the authors thank the three
anonymous JMR reviewers for their constructive guidance. Chris counterfeit brand purchases. Much research suggests that,
Janiszewski served as associate editor for this article. quality considerations aside, people typically consume such
brands in the service of important social goals (Bearden
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248 JOURNAL OF MARKETING RESEARCH, APRIL 2009
and Etzel 1982; Grubb and Grathwohl 1967). The central result, in the case of many luxury brands, the counterfeit
premise of this article is that these social motivations guide genuine distinction is evolving from a dichotomy to more
people's propensity to consume counterfeit brands. Specifi of a continuum (Global Business Leaders' Alliance Against
cally, we draw on the functional theories of attitudes (Katz Counterfeiting 2005).
1960; Shavitt 1989; Smith, Bruner, and White 1956) to pro Prior research has linked the decision to purchase coun
pose that both consumers' desire for counterfeit brands and terfeit products knowingly to many factors, which Eisend
the extent to which the availability of such counterfeits and Schuchert-Guler (2006) classify into four categories.
alters their preferences for the real brands are determined The first category, labeled "person," includes demographic
by the social functions underlying their attitudes toward and psychographic variables, as well as attitudes toward
luxury brands. counterfeiting. For example, prior studies have found that
Next, we provide an overview of counterfeiting. We then consumers who purchase counterfeit products are of lower
introduce a framework for understanding how people's social status (Bloch, Bush, and Campbell 1993) and have
motivations for consuming luxury brands affect their pref more favorable attitudes toward counterfeiting (Penz and
erences for counterfeit brands. Next, we describe three Stottinger 2005). Research linking consumers' beliefs about
studies that test our predictions. Finally, we discuss the counterfeits to their purchase behavior (e.g., Gentry,
implications of our findings and provide future research Putrevu, and Shultz 2006) also falls under this category.
directions. The second category focuses on aspects of the product,
such as price, uniqueness, and availability. Not surprisingly,
COUNTERFEIT PRODUCTS consumers' likelihood of buying a counterfeit brand is
inversely related to the price of the genuine brand (Albers
Lai and Zaichkowsky (1999) define counterfeits as ille
Miller 1999). The third and fourth categories refer to the
gally made products that resemble the genuine goods but
social and cultural context in which the counterfeit pur
are typically of lower quality in terms of performance, reli
chase decision is made, ranging from cultural norms (Lai
ability, or durability. In contrast, pirated goods are products
and Zaichkowsky 1999) to the shopping environment
that are exact copies of the original and are typically lim
(Leisen and Nill 2001). For example, consumers are likely
ited to technology categories, such as software. Counterfeit
to purchase a counterfeit brand when they react more favor
ing is one of the oldest crimes in history. Perhaps the earli
ably to the shopping environment.
est and most widespread form of counterfeiting is that of
Of particular relevance to our investigation of the
currency. The counterfeiting of luxury products itself dates
individual-level motives underlying counterfeit brand con
as far back as 27 BC, when a wine merchant in Gaul coun
sumption is research that goes beyond price to link counter
terfeited trademarks on wine amphorae, selling inexpensive
feit consumption to social motives, such as the desire to
local wine as expensive Roman wine (Phillips 2005). By
create identities, fit in, and/or impress others (Bloch, Bush,
the thirteenth century, counterfeiting had become so com
and Campbell 1993; Hoe, Hogg, and Hart 2003; Penz and
mon that the copying of valuable trademarks was made a
Stottinger 2005). Next, we develop a theoretical account
criminal offense punishable by torture and death in some
of the role of such social motives in driving counterfeit
European countries (Higgins and Rubin 1986).
consumption.
From the consumer's perspective, counterfeiting can be
either deceptive or nondeceptive. Deceptive counterfeiting THEORY AND HYPOTHESES
involves purchases in which consumers are not aware that
the product they are buying is a counterfeit, as is often the Functional Theories of Attitudes and Counterfeit Brands
case in categories such as automotive parts, consumer elec Functional theories of attitudes (Katz 1960; Shavitt
tronics, and pharmaceuticals (Grossman and Shapiro 1988). 1989; Smith, Bruner, and White 1956) suggest that attitudes
In other categories, however, consumers are typically aware serve several psychological functions, such as helping
that they are purchasing counterfeits. This nondeceptive people organize and structure their environment (knowl
form of counterfeiting, which is the focus of this research, edge function), attain rewards and avoid punishments (utili
is particularly prevalent in luxury brand markets (Nia and tarian function) and maintain their self-esteem (ego defense
Zaichkowsky 2000), in which consumers can often distin function). Attitudes also serve important social functions,
guish counterfeits from genuine brands on the basis of dif such as allowing self-expression (value-expressive func
ferences in price, the distribution channels, and the inferior tion) and facilitating self-presentation (social-adjustive
quality of the product itself. function). These social functions of attitudes have been
Notably, however, the quality of counterfeit products has shown to underlie a broad range of consumer responses,
been steadily improving over the past several years, including product evaluations (Shavitt, Lowrey, and Han
approaching, in a few cases, that of the real brand. This is 1992), advertising message processing (Snyder and
attributable in substantial part to the shift by many luxury DeBono 1985), and even the interpurchase time of durables
brand marketers, in their quest for reduced production (Grewal, Mehta, and Kardes 2004).
costs, to outsourced manufacturing. For example, some of Attitudes serving a social-adjustive function (i.e., social
the factories that produce outsourced luxury products have adjustive attitudes) help people maintain relationships
added a "ghost shift" to their production runs to make (DeBono 1987; Smith, Bruner, and White 1956). When
counterfeit products, which they can sell at higher margins consumers have a social-adjustive attitude toward a prod
(Phillips 2005). Although the counterfeits thus produced uct, they are motivated to consume it to gain approval in
continue to be typically constructed of inferior materials, social situations. Conversely, attitudes serving a value
they are often produced with the same designs, molds, and expressive function (i.e., value-expressive attitudes) help
specifications as the genuine brands (Parloff 2006). As a people communicate their central beliefs, attitudes, and val
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Why Do Consumers Buy Counterfeit Luxury Brands? 249
ues to others (Katz 1960). When consumers hold a value Conversely, when consumers' attitudes serve a social
expressive attitude toward a product, they are motivated to adjustive function, their preferences for counterfeits should
consume it as a form of self-expression (Snyder and be less susceptible to their moral beliefs because they are
DeBono 1985). Prior research has indicated that con less likely to rely on their internal values in making such
sumers' attitudes toward luxury brands may serve a social decisions. Formally, we predict the following:
adjustive function, a value-expressive function, or both
(Shavitt 1989). For example, a person might purchase a H^ Consumers' likelihood of purchasing counterfeit luxury
brands is greater when their attitudes toward luxury brands
Louis Vuitton bag because the brand reflects his or her per
serve a social-adjustive function than when their attitudes
sonality (i.e., self-expression) and/or because it is a status
serve a value-expressive function.
symbol (i.e., self-presentation).
H2: Consumers' counterfeit purchase likelihood is more sensi
The functional theories implicate these multiple func tive to their moral beliefs about counterfeit consumption
tions or goals served by attitudes, rather than merely atti when their luxury brand attitudes serve a value-expressive
tude strength or valence, as key determinants of the function than when they serve a social-adjustive function.
attitude-behavior link (Shavitt 1989). More specifically,
research by Snyder and DeBono (1985) suggests that con Preference Change for Real Brand
sumers respond more favorably to image or product form Recent research (Nia and Zaichkowsky 2000) has ques
appeals when they hold attitudes serving a social-adjustive
tioned the assumption implicit in most anticounterfeiting
function because such appeals are consistent with their efforts that the availability of counterfeit brands diminishes
social goal of projecting a particular image in social set demand for the real brands. Based partly on consumer sur
tings. In contrast, consumers are more responsive to mes veys, this research argues that in certain cultural, social, and
sages that promote intrinsic aspects of products, such as market contexts, counterfeits can even enhance demand for
quality or reliability (i.e., product function appeals), when
the real brands. Our individual-level psychological perspec
they hold attitudes serving a value-expressive function tive suggests that changes in consumers' preferences for the
because such messages are more readily interpretable in real brand, if any, after exposure to a counterfeit brand
terms of their underlying values and dispositions.1 We depend on the social functions underlying their luxury
expect that these differences carry over to luxury brand brand attitudes.
contexts as well; that is, social-adjustive attitudes toward How might exposure to a counterfeit brand alter con
luxury brands will motivate consumers to consume such
sumers' preferences for the real brand? When two products
products for form- or image-related reasons, whereas value look alike, such as the counterfeit brand and its real coun
expressive attitudes toward luxury brands will motivate terpart, they are often perceived as being similar (Shocker,
them to consume such products for product function or,
Bayus, and Namwoon 2004). However, research on goal
more specifically, quality-related reasons. Thus, compared derived categorization suggests that this is not always the
with value-expressive attitudes, social-adjustive attitudes
case; personal goals can have a strong influence on how
toward luxury brands should be associated with a greater
consumers categorize and compare products (Ratneshwar et
preference for counterfeit brands because these are al. 2001). When two products fulfill a salient personal goal,
designed to look like luxury brands (i.e., high resemblance
consumers judge them to be similar. However, when only
in terms of product form) but are typically associated with
one of the two products satisfies the salient goal, they seem
lesser quality (i.e., low resemblance in terms of product less similar. Notably, even when the surface resemblance
function).
between the products is high, the lack of goal fulfillment by
Notably, this does not imply that value-expressive atti
one product has a negative effect on similarity judgments.
tudes will always be associated with counterfeit avoidance.
When consumers' attitudes serve a social-adjustive func
Given that consumers holding such attitudes are guided by
tion, self-presentation-related goals are likely to be salient.
their desire to maximize the consistency between the prod
Because both a counterfeit brand and its real counterpart
ucts they consume and their central beliefs, attitudes, and
fulfill these important goals, the two products are likely to
values (Snyder and DeBono 1985), their preference for be perceived as similar. Thus, the presence of the counter
counterfeit brands is also likely to vary with their values
feit brand will likely diminish preference for the real brand
and beliefs regarding counterfeiting per se. In particular, a
because the former dominates the latter on price. Con
growing body of research (Hoe, Hogg, and Hart 2003; Tom
versely, when consumers' attitudes serve a value-adjustive
et al. 1998) suggests that consumers vary widely in their
function, their self-expression-related goals are likely to be
beliefs regarding the morality of counterfeit consumption.
salient. Because a counterfeit brand does not satisfy these
Thus, when consumers' attitudes toward luxury brands important personal goals, it is unlikely that consumers will
serve a value-expressive function, we expect their prefer
perceive counterfeit brands as being similar to luxury
ence for counterfeits to be moderated by their moral beliefs
brands. Consequently, the dissimilarity between two prod
about counterfeit consumption: Consumers whose value
ucts makes it less likely that they will be compared on
system dictates that such behavior is not necessarily
attributes such as price, even though they may have high
immoral (i.e., favorable moral beliefs) will be more likely
surface resemblance. In such a case, we expect that expo
to purchase counterfeit brands than those who believe that
sure to counterfeit brands will influence preference for the
such behavior is immoral (i.e., unfavorable moral beliefs).
real brand to a lesser degree, if at all. More formally,
1Shavitt, Lowrey, and Han (1992) suggest that consumers focus most on H3: Exposure to a counterfeit brand has a more negative effect
quality when their attitudes serve a utilitarian function rather than a social on consumers' preferences for the real brand when their
one. Conversely, our theorizing pertains to the differences among social luxury brand attitudes serve a social-adjustive function than
attitude functions in driving consumer focus on quality. when they serve a value-expressive function.
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250 JOURNAL OF MARKETING RESEARCH, APRIL 2009
Influencing Attitude Functions and Counterfeit preference for the real brand (i.e., H3) is greater when the
Consumption brand is more conspicuous.
What determines the social function served by an atti Advertising copy. Advertising is a crucial vehicle for
tude? Much research (DeBono 1987; Shavitt 1989) points building a luxury brand's image and communicating its
to the individual consumer (i.e., personality traits) as the social/cultural meaning. We propose that the copy used in
primary driver of the functions served by attitudes in a spe such luxury brand advertising can also influence the pri
cific consumption context. Notably, however, situational macy of the social function underlying consumers' brand
characteristics, such as the product category, brand posi judgments or attitudes. Support for this assertion comes
tioning, promotional cues, and social context, can play an from research documenting the influence of advertising
important role as well (Shavitt, Lowrey, and Han 1992). If based contextual primes on the salience of consumption
consumers' propensity for counterfeit luxury goods varies goals (Labroo and Lee 2006) and, more specifically, the
with the social functions underlying their attitudes, insights functions performed by attitudes (Shavitt and Fazio 1991).
into the situational determinants of these functions could This is also consistent with the broader literature on iden
allow a luxury brand marketer to go beyond the relatively tity salience (for a review, see Forehand, Deshpand?, and
immutable personality traits of its consumers to influence Reed 2002), a state characterized by heightened sensitivity
their demand for counterfeit brands through the marketing to identity-relevant information, that underscores the role of
mix. Next, we discuss the roles of two specific aspects of environmental cues, such as visual images, words, and
the marketing mix, brand conspicuousness and advertising identity primes in the media context, in differentially acti
copy, in determining the attitude function-driven demand vating specific social identities and associated consumption
for counterfeit brands.
goals (e.g., self-expression versus self-presentation) within
Brand conspicuousness. Luxury brands vary in the extent a consumer's social self-schema.
to which their brand emblem or logo is conspicuous, in Together, these research streams suggest that exposing
easy sight of the user, and, more important, relevant to consumers of a luxury brand to advertising messages that
social others. The logos of some brands (e.g., Gucci) are differentially prime the social goals associated with value
prominent and ubiquitous, whereas those of others (e.g., expressive versus social-adjustive attitudes could influence
Marc Jacobs) are less discernible visually. We propose that their preference for counterfeits. We expect that when con
the hypothesized attitude function-based differences in sumers view an advertisement that primes social-adjustive
consumers' preferences for both the counterfeit and the real goals, they will be more likely to purchase a counterfeit
brand (Hi-^) will be greater when the luxury brand's version of the brand than when they view a similar adver
products have greater brand conspicuousness. Why might tisement that primes value-expressive goals. We also expect
this be so? Shavitt, Lowrey, and Han (1992) suggest that that the previously discussed moderating effect of con
because product categories vary in the extent to which they sumers' moral beliefs about counterfeit consumption (i.e.,
help consumers achieve their goals, the category in a par H2) occurs only when consumers are exposed to a value
ticular consumption context restricts the functions that can expressive, rather than a social-adjustive, advertisement. In
be served by consumers' attitudes. At the same time, they addition, the counterfeit-based adverse change in con
point to certain brand-level features, such as a brand's sumers' preferences for the real brand (i.e., H3) should
unique attributes or positioning within a category, as poten occur when consumers are exposed to a social-adjustive,
tial determinants of the function served by consumers' rather than a value-expressive, advertisement.
product judgments or attitudes. Given that, over time, the
social and cultural aspirations associated with a luxury H5a: Consumers' likelihood of purchasing counterfeit brands is
brand come to reside in its emblem or logo, we propose that greater when they are exposed to a social-adjustive adver
the extent to which a luxury brand fulfills a consumer's tisement for a luxury brand than when they are exposed to
a value-expressive advertisement for that brand.
social goals (i.e., value expressive and social adjustive) is
H5b: Consumers' counterfeit purchase likelihood is more sensi
likely to depend on brand conspicuousness (Bearden and tive to their moral beliefs about counterfeit consumption
Etzel 1982). Indeed, luxury and exclusivity often exist at when they are exposed to a value-expressive advertise
the brand (e.g., Rolex) rather than the product-category ment for a luxury brand than when they are exposed to a
(e.g., watch) level, making the conspicuousness of a brand social-adjustive advertisement for that brand.
a particularly important determinant of the social functions H5c: Exposure to a counterfeit brand has a more negative effect
that can be served by attitudes toward it. Specifically, when on consumers' preferences for the real brand when they
the brand is inconspicuous, consumers' attitudes toward it are exposed to a social-adjustive advertisement for a
will be less able to serve a social function. As a result, in luxury brand than when they are exposed to a value
such cases, the social attitude function-based differences in expressive advertisement for that brand.
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Why Do Consumers Buy Counterfeit Luxury Brands? 251
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252 JOURNAL OF MARKETING RESEARCH, APRIL 2009
ment was a 2 (brand conspicuousness: logo versus no 11.40, MLogo = 11.50; t = .14, n.s.; moral beliefs:
logo) x 2 (attitude function: value expressive versus social MNoLogo = 3.98, MLogo = 4.16; t = .78, n.s.) across the two
adjustive) x 2 (moral beliefs: unfavorable versus favorable) brand conspicuousness conditions, confirming their
between-subjects design. integrity as independent variables. In addition, there was no
Stimuli. Participants responded to color images of a significant difference in moral beliefs between low and
Louis Vuitton handbag. The stimuli for both brand conspic high self-monitors (moral beliefs: MLow = 4.01, MHigh =
uousness conditions were created from the same image of 4.13; t = -.47, n.s.), verifying that responses to this socially
an actual Louis Vuitton handbag, which was digitally sensitive issue did not vary with the extent to which they
altered to have no discernible logo in the no-logo condition self monitor.
and a large, prominent logo in the center of the product's
Results
exterior in the logo condition (Appendix B). We selected
handbags because it is a widely consumed, relevant cate We analyzed purchase intent and preference change
gory for our participant population and counterfeiting is using analysis of variance and analysis of covariance,
extremely prevalent (Thomas 2007). In addition, this cate respectively, with brand conspicuousness, attitude function,
gory is a public one so the role of social attitude functions moral beliefs, and their interactions as independent factors
in the luxury brand purchase decision is, a priori, likely to (R2Purchase Intent = -19, R2preference Change = -14). Because the
be high (Bearden and Etzel 1982). We selected Louis Vuit predicted changes in consumers' preferences for the real
ton as the brand because it is not only one of the most brand (i.e., H3) are based on their broader, goal-based simi
widely known luxury brands but also one of the most fre larity assessments of the two brands (i.e., counterfeit and
quently mentioned favorite luxury brands among the female real) rather than on their actual consumption of a counter
participants of Study 1. Finally, because this brand has feit brand, we controlled for the obvious effect of purchase
handbags with both highly visible and subtle logos, our intent on preference change by including it as a covariate
brand conspicuousness manipulation was realistic and (F(l, 129) = 4.28, p < .05) in the relevant analyses. We
credible. obtained two levels of attitude function (value expressive
Procedure. Participants were randomly assigned to one and social adjustive) and moral beliefs (favorable and unfa
of the two brand conspicuousness conditions in which they vorable) by dividing the sample's self-monitoring and
viewed an image of the Louis Vuitton handbag with or moral beliefs scores around their median values (Shavitt
without a logo. Participants in both conditions were and Fazio 1991). Comparable analyses using the continu
informed that the handbag was a counterfeit version of an ous measures of these factors yielded equivalent results.
actual Louis Vuitton handbag that had been designed to Purchase intent. Consistent with Hi, the social-adjustive
look exactly like the genuine version. Participants were also participants had a higher purchase intent than the value
told that the counterfeit handbag was being sold at a price expressive Ones (Mvalue Expressive = 2.48, MSocial Adjustive =
they could afford and were subsequently asked to provide 3.31; F(l, 130) = 8.91, p < .05, co2 = .05). In addition, in
their purchase intent. We then assessed the effect of being line with H2, the purchase intent of the value-expressive
exposed to the counterfeit brand on participants' prefer participants varied significantly with their moral beliefs
ences for the luxury brand (H3) by having them indicate (Munfavorable = 1-83, MFavorable = 2.95; F(l, 130) = 5.87, p <
how the information they had just learned (i.e., the avail .05, CO2 = .04), whereas that of the social-adjustive ones did
ability of the counterfeit) affected their desire to purchase a not (MUnfavorable = 3.29, MFavorable = 3.42; F(l, 130) = .09,
genuine Louis Vuitton handbag in the future. Finally, we n.s.). Given our prediction regarding the moderating effect
elicited participants' moral beliefs toward counterfeit con of brand conspicuousness (i.e., H4), however, it is not sur
sumption and their primary social attitude function through prising that the overall (i.e., across the logo and no-logo
self-monitoring. conditions) attitude function x moral beliefs interaction was
Measures. We measured purchase intent using the Study not significant at the .05 level (F(l, 130) = 2.35, n.s.).
1 item (M = 2.91). We assessed preference change for As H4a predicted, the main effect of attitude function on
Louis Vuitton handbags (i.e., the actual brand) on a seven purchase intent was qualified by a significant attitude func
point scale (-3 = "much less likely to buy," 0 = "no tion x brand conspicuousness interaction (F(l, 130) = 3.97,
change," and +3 = "much more likely to buy"; M = -.14). p < .05). When the handbag did not have a logo, there was
We assessed attitude function using the 25-item self no difference in the purchase intent of the value-expressive
monitoring scale (Snyder 1974; M = 11.45, KR-20 = .72). and social-adjustive participants (MValue Expressive = 2.24,
We measured moral beliefs using the same three-item scale MSociai Adjustive = 2-56; F(!> 13?) = -48> n-s-)- However,
as in Study 1 (M = 4.11, a = .88). We obtained these two when the handbag had a logo, purchase intent was higher
measures after participants reacted to the luxury brand to for the social-adjustive participants than for the value
ensure that their mere elicitation did not influence the expressive Ones (Mvalue Expressive = 2-54> MSocial Adjustive =
dependent variables.3 Notably, there were no differences for 4.14; F(l, 130) = 12.23, p < .05, co2 = .07).
either of the two measures (self-monitoring: MNoLogo = H4b predicted that moral beliefs would have a stronger
effect on purchase intent of the value-expressive partici
pants when the product has a logo than when it does not.
Consistent with this hypothesis (see Figure 1), we obtained
3To ensure that participants' purchase intent did not influence their
a significant interactive effect of attitude function, brand
moral belief responses, we reran this study, counterbalancing the order in
which participants provided their moral beliefs and purchase intent. Mea
conspicuousness, and moral beliefs on purchase intent (F(l,
surement order did not affect participants' moral beliefs or purchase intent 130) = 5.75, p < .05). When the handbag had a logo, the
and the hypothesis tests yielding equivalent results. value-expressive participants with unfavorable moral
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Why Do Consumers Buy Counterfeit Luxury Brands? 253
Method
Pretest. Forty-six undergraduate students (59% female)
Value Expressive Social Adjustive
at a large northeastern university participated as part of a
Attitude Function course requirement. The pretest's objective was to develop
two versions of an advertisement that would prime the
Unfavorable moral beliefs goals associated with either value-expressive or social
Favorable moral beliefs adjustive attitudes. We selected watches as the product cate
gory because they are publicly consumed by both genders
and the prevalence of counterfeiting is high. To minimize
the effects of brand familiarity on purchase intent, we
beliefs were less likely to purchase the bag than those with selected a relatively unknown brand, Tissot, as our focal
favorable moral beliefs (MUnfavorabie = 1.53, MFavorable = brand. This was confirmed by our pretest, in which only six
3.55; F(l, 130) = 9.91, p < .05, 2 = .06). However, when of the participants had heard of the brand before the pretest.
the handbag had no logo, the value-expressive participants Participants were randomly assigned to one of two
with unfavorable moral beliefs were no different from those advertising copy conditions, in which they reviewed either
with favorable moral beliefs in their purchase intent a value-expressive advertisement or a social-adjustive
(Munfavorable = 2-!3> MFavorable = 2.35; F(l, 130) = .11, n.s.). advertisement for a Tissot watch. Both advertisements con
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254 JOURNAL OF MARKETING RESEARCH, APRIL 2009
tained a picture of a Tissot watch and a brief description of point scale: -3 = "much more negative," 0 = "no change,"
the company, after which the copy diverged by ad copy and 3 = "much more positive"; M = -.09). We measured
condition (see Appendix C). In the value-expressive ad con change in attitude rather than purchase intent (as in Study
dition, the advertisement urged participants to "wear a Tis 2) because unlike in the case of the well-known and desir
sot to express yourself, showcase your individuality and able Louis Vuitton brand, we did not expect participants to
communicate your values." This was followed by the have an a priori purchase intent for Tissot, an unfamiliar
tagline "You will know it is a Tissot." In the social-adjustive brand. We assessed moral beliefs using the same three-item
ad condition, participants were urged to "wear a Tissot to measure as in the prior studies (M = 4.10, a = .86). There
get noticed, be admired and enhance your social standing." was no difference in moral beliefs across the ad copy condi
The tagline in this advertisement was "They will know it is tions (Mvalue Expressive = 4.05, MSocial Adjustive = 4.1; t = .55,
a Tissot." Each of the two advertisements had male (i.e., n.s.). We assessed brand familiarity by asking participants
picture of a male watch) and female (i.e., picture of a to indicate whether they had heard of the Tissot brand
female watch) versions, which were matched with respon before this study (83% had not heard of the brand before).
dent gender. Finally, we measured respondents' positive feelings toward
To gauge the effectiveness of our manipulation in prim counterfeit consumption on a two-item semantic differen
ing the goals associated with the two social functions, we tial scale (1 = "not fun," and 7 = "fun"; 1 = "not exciting,"
assessed participants' attitude functions toward the focal and 7 = "exciting"; M = 4.76, r = .87).
luxury brand, Tissot, using the same four-item value Results
expressive function (M = 3.45, a = .89) and social-adjustive
function (M = 3.48, a = .90) measures used in Study 1 We analyzed purchase intent and preference change
(Appendix A). As we expected, participants who viewed using analyses of covariance, with ad copy, moral beliefs,
the value-expressive advertisement rated the Tissot brand and their interactions as independent factors (R2purchase
higher on the value-expressive function scale than those Intent = -13> ^Preference Change = -10). We included whether
who saw the social-adjustive advertisement (MValue participants had heard of the Tissot brand (purchase intent:
Expressive = 3-84, MSocial Adjustive = 3.07; t(44) = -2.07, p < F(l, 170) = 2.89, p < .10; preference change: F(l, 169) =
.0$). Conversely, participants who saw the social-adjustive .98, n.s.) and positive feelings toward counterfeiting (pur
advertisement rated the brand higher on the social-adjustive chase intent: F(l, 170) = 13.64, p < .001; preference
function scale than those who saw the value-expressive change: F(l, 169) = 1.66, n.s.) as covariates in both analy
advertisement (MVaiue Expressive = 2.81, MSocial Adjustive = ses to control for their confounding effect, if any. As in
4.15; t(44) = 3.31, p < .05). We also elicited participants' Study 2, the preference change analysis of covariance also
attitudes toward the advertisements using four semantic dif included purchase intent as a covariate (F(l, 169) = 4.50,
ferential scales (1 = "likable," and 7 = "not at all likable"; p < .05). We obtained two levels of moral beliefs (favorable
1 = "believable," and 7 = "not at all believable"; 1 = "realis and unfavorable) by dividing the measure around its
tic," and 7 = "not at all realistic"; 1 = "convincing," and 7 = median value. Parallel analyses using the continuous meas
"not at all convincing"; M = 4.06, a = .76). Participants' ure yielded equivalent results.
attitudes toward the advertisements did not vary across the Purchase intent. We anticipated that purchase intent for
two ad copy conditions (F(l, 44) = .09, n.s.). the counterfeit watch would be greater when respondents
Participants and design. One hundred seventy-six under viewed the social-adjustive advertisement than when they
graduate students (55% female) at a large northeastern uni viewed the value-expressive advertisement (H5a). We also
versity participated in the main study as part of a course expected that the effect of moral beliefs on purchase intent
requirement. The experiment was a 2 (ad copy: value would be greater when participants viewed the value
expressive versus social adjustive) x 2 (moral beliefs: unfa expressive advertisement than when they viewed the social
vorable versus favorable) between-subjects design. adjustive advertisement (H5b). Consistent with these expec
Procedure. Participants were randomly assigned to one tations, we obtained a significant main effect of ad copy
of two gender-appropriate ad copy conditions in which they (MValue Expressive = 2.69, MSocial Adjustive = 3.07; F(l, 170) =
were shown either a value-expressive or a social-adjustive 4.04, p < .05, co2 = .02) and a significant ad copy x moral
advertisement for a Tissot watch. After reading the adver beliefs interaction (F(l, 170) = 5.58, p < .05). As Figure 2
tisement, participants were shown a different picture of the illustrates, participants who saw the value-expressive adver
same Tissot watch and were told that it was a counterfeit tisement were less likely to purchase the counterfeit watch
that was being sold at a price they could afford. They were when they had unfavorable moral beliefs than when they
then asked to indicate their purchase intent for the counter had favorable moral beliefs (MUnfavorabie = 2.14,
feit and the change, if any, in their preference for Tissot MFavorabie = 2.95; F(l, 170) = 4.85, p < .05, co2 = .02). How
watches. Participants then completed the moral beliefs and ever, the purchase intent of participants who saw the social
brand familiarity measures. Finally, because previous adjustive advertisement did not vary with their moral
research (Nia and Zaichkowsky 2000) has suggested that beliefs (MUnfavorable = 3.21, MFavorable = 2.81; F(l, 170) =
counterfeit consumption is often associated with positive 1.27, n.s.).
feelings of fun and excitement, we measured these associa Preference change for real brand. H5c predicted that
tions to control for their potential effect on the dependent priming participants with a social-adjustive advertisement
variables of interest. would result in a more negative preference change than
Measures. We measured purchase intent as in the prior priming them with a value-expressive advertisement. As we
studies (M = 2.88). We measured preference change for the anticipated, there was a significant main effect of ad copy
Tissot brand by asking participants to indicate how the on preference change (MVaiUe Expressive = -05, MSocial
counterfeit changed their attitude toward Tissot (seven Adjustive = ~-23; F(l, 169) = 4.68, p < .05, co2 = .02). In other
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Why Do Consumers Buy Counterfeit Luxury Brands? 255
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256 JOURNAL OF MARKETING RESEARCH, APRIL 2009
counterfeit-inhibiting goals. For example, people with those who can afford the genuine brands also buy counter
social-adjustive motives may be less inclined to purchase feits (Gentry, Putrevu, and Shultz 2006). Moreover, there is
counterfeit brands after viewing image-based advertise little reason to believe that the relationship of students'
ments that depict the damage of counterfeit consumption on behavioral responses to the functions served by their atti
people's social standing, such as losing the favorable opin tudes, including the extent to which they rely on their moral
ion of friends or being rejected by important reference beliefs, will differ significantly from other relevant popula
groups. Similarly, people with value-expressive motives tions. In addition, participants were exposed to images of
may be less likely to purchase counterfeit brands after counterfeit brands rather than to the actual products. Given
viewing information-based advertisements that discuss the the importance of sensory evaluation to consumers' prefer
ethical issues associated with counterfeiting, such as its ences for luxury, aesthetic, hedonic products, such as those
links to narcotics, human trafficking, and terrorism. These in our research, this could be one reason purchase intent
distinct campaigns could then be deployed through specific was relatively low across all the studies. Again, however,
media outlets that appeal to predominantly social-adjustive this would not be expected to alter the attitude function
or value-expressive segments, such as the fashion media, based pattern of the results we obtained. If anything, inter
which is more image oriented than the news media, which action with the actual product could be expected to bolster
is more information oriented. the goals associated with the different attitude functions,
Finally, this research represents a step toward resolving potentially strengthening our findings. Nevertheless, the
the ongoing debate about whether the presence of counter external validity of our findings hinges on their replication
feits decreases consumer demand for luxury brands. with diverse populations using real products. Relatedly, it is
Specifically, our findings suggest that the effect of counter unlikely that in the real marketplace, consumers' encounter
feiting on consumers' preferences for a luxury brand is with a luxury brand advertisement and their counterfeit pur
likely to depend on, among other things, the social func chase decisions would occur in as quick succession as it did
tions served by their attitudes toward the brand. Although in Study 3. Therefore, more naturalistic manipulations of
the overall changes in preference for the luxury brands in consumers' attitude functions over the long run may be
Study 2 (M = -.14) and Study 3 (M = -.09) are consistent needed before marketers can implement the lessons of this
with prior findings regarding the nominal effects of coun research. Finally, although we used an unfamiliar brand in
terfeiting (e.g., Nia and Zaichkowsky 2000), we find that Study 3 for internal validity, the generalization of that
exposure to a counterfeit has a negative effect on con study's findings to known, desired brands is an important
sumers' preferences for the luxury brand when their atti future research goal.
tudes toward it serve a social-adjustive function. More gen More generally, our research on the social motives
erally, our findings indicate that these adverse effects may underlying counterfeit luxury brand consumption points to
be in terms of not merely immediate lost sales but also several theoretically and managerially important research
longer-term erosion in brand equity. directions. For example, research suggests that the sym
Attitude functions. This article contributes to the func bolic or social functions served by brands varies with
tional theories of attitudes in two ways. First, we demon consumers' self-views and socialization (Aaker, Benet
strate that the functions served by attitudes toward one Martinez, and Garolera 2001). In other words, the extent to
object (i.e., luxury brands) can influence consumers' prefer which consumers' attitudes toward luxury brands serve dif
ences for other, albeit related, objects (i.e., counterfeit ferent social functions is likely to vary across cultures. For
brands). The importance of this finding is underscored by example, compared with North America, Asia is home not
its potential to inform theoretical inquiry into marketing only to more counterfeiting but also to more collectivist
domains such as that of brand extensions, brand alliances, (versus individualist) cultures, in which the social pressures
and corporate branding. Second, we provide evidence that to both conform and save face are greater. Thus, the dynam
the functions served by consumers' attitudes in a specific ics of counterfeit consumption might be different in Asia,
consumption context are determined not just by the con where consumers are likely to use their greater expertise
sumer (e.g., DeBono 1987) or the product category (e.g., with counterfeit brands (e.g., the different grades of coun
Shavitt, Lowrey, and Han 1992) but also by more subtle terfeit quality) in the service of meeting the stronger social
but, importantly, controllable aspects of the marketing mix. adjustive demands of their culture. Research into the rela
Although we implicate brand conspicuousness and adver tionship between social attitude functions and cultural
tising message as marketer-based determinants of attitude identity, both within and across cultures, in the counterfeit
functions in the luxury counterfeit consumption context, it consumption context is essential to a richer understanding
would be worthwhile for additional research to unearth of the global demand for counterfeits.
other aspects of the marketing mix that can have a similar The broader cultural context of counterfeit consumption
influence. also raises questions about the potentially positive out
comes of counterfeiting for the genuine luxury brands.
Limitations and Further Research
Although our research demonstrates the detrimental influ
Most of the limitations of this research stem from the ence of counterfeiting on consumers' desire for the genuine
experimental context used to test our predictions. For brand, it is possible, particularly in markets in which the
example, all the studies involved student participants, who genuine brand is not available, that exposure to counterfeits
may be more inclined to purchase counterfeit products could actually increase consumers' awareness of and desire
because of both their financial situation and their greater for the genuine brand over time, creating pent up demand
susceptibility to social influences. However, counterfeit for it. Thus, an elucidation of the micro and macro determi
brands are not just attractive to low-income consumers; nants of a positive spillover of counterfeiting to luxury
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Why Do Consumers Buy Counterfeit Luxury Brands? 257
Appendix B
STUDY 2: STIMULI
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258 JOURNAL OF MARKETING RESEARCH, APRIL 2009
Appendix C
STUDY 3: STIMULI
ata DQ
TISSOT TISSOT
Tissot- a leading producer of luxury watches. Tissot - a leading producer of luxury watches.
Innovative timepieces to suit every person. Innovative timepieces to suit every person.
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