Certificate in Industrial Relations

Cohort: CIR/06/PT Year 1

Resit Examinations for 2005 – 2006/ Semester 1

MODULE: Human Resource Management

MODULE CODE: HRMT1003

Duration: 2 Hours

Instructions to Candidates:
1. This paper consists of Sections A and B.
2. Section A is compulsory.
3. Answer any two questions from Section B.
4. Always start a new question on a fresh page.
5. Total marks 100.The first question is compulsory

This question paper contains 5 questions and 3 pages.

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 SECTION A: COMPULSORY

QUESTION 1: (40 MARKS)

(a)Elaborate on the distinction between personnel management and human resource
management.
(10 Marks)
(b) Provide two definitions of human resource management and discuss the
rhetoric’s and realities of these definitions.
(15 Marks)
(c )Explain the contribution that the human resource management function
potentially makes to organizational effectiveness,
(10 Marks)
(d) Discuss the importance of the psychological contract.
(5 Marks)

SECTION B: ANSWER ANY TWO QUESTIONS

QUESTION 2: (30 MARKS)

a) Discuss the importance of human resource planning in modern day
organisations.
(10 Marks)
(b) Elaborate on the different models of human resource management and outline
the distinctions between these models.
(20 Marks)

Page 2 of 3
QUESTION 3: (30 MARKS)
(a)Outline sequentially the different stages of the recruitment and selection process.
(15 Marks)
(b)Discuss the use of interviews as a selection device and elaborate on the
advantages and disadvantages of selection interviewing.
(15 Marks)

QUESTION 4: (20 MARKS)

(a) What is a learning environment and a learning pyramid?
(10 Marks)
(b) Elaborate on the behaviors and practices that increase and decrease learning.
(10 Marks)
(c )Outline the characteristic’s of a learning organization.
(10 Marks)

QUESTION 5: (20 MARKS)

(a)Explain the meaning and concept of flexibility using the Atkinson’s model.
(15 Marks)
(b)Elaborate on the different flexible working practices and explain how they add
competitive advantage to an organization.
(15 Marks)

***END OF QUESTION PAPER***

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