Rosalina Suriel De Jesús

Carolina, PR
787-901-0235 rosalinasuriel@gmail.com

PROFESSIONAL PROFILE
Top preforming, self-motivated, responsible, leadership qualities include ability to work with individuals
from varying backgrounds, while promoting team values; ability to adapt and work under pressure and
with minimal or no supervision. Driven partner desiring professional growth, increased responsibility,
and the ability to analyze situations and find solutions.

EXPERIENCE
Molina Healthcare of Puerto Rico Inc. San Juan PR November 2020- Present
Lead, HCS Central Programs PRT& MIRR Team

 Support and help with compliance department timeframes

 Daily reports requested by department or corporate
 Assign work to PIRR associates and follow daily work.

Molina Healthcare of Puerto Rico Inc. San Juan PR February 2020 November 2020
Lead, HCS Central Programs (Non-Clinical)
 Supervisory capabilities and oversight of daily administrative functions including staffing,
productivity, and work quality.
 Consults with the Management to devise and implement corrective action as necessary to
improve staff performance.
 Maintains a minimal caseload in all plans to ensure communication and appropriate guidelines. 

Molina Healthcare of Puerto Rico Inc. San Juan PR. October 2016- February
2020
Correspondence Processor
 Generate, process, track and store authorization requests and correspondence related to Care
Access
 Monitoring approvals and denials, and other integrated Molina Healthcare programs including
Behavioral Health and Long-Term Care.  

Molina Healthcare of Puerto Rico Inc. March 2015-October

2016
Administrative Assistant/ Receptionist
 Provides administrative support to various staff members. Also, directs incoming telephone calls
and visitor traffic in the facility.
  Performs administrative work under the direction of the department head.
 Establishes and maintains official documents and records in appropriate files.
 Greets visitors and notifies employees of guests’ arrival
Department of Education of Puerto Rico August- May
2006
Office Clerk (Temporary Position)
 Photocopies, filing and creating folders for the different departments that I assisted.

EDUCATION
Management Minor Psychology Universidad Sagrado Corazón August 2016-present
MBTI Business Training Institute Public Administration August 1999-2002

VOLUNTER WORK
Entrepreneurship and Business Family Head Start PIB, Santurce PR August 2006

In agreement with the head start's social work office, the parents were given a workshop on establishing
a small business to boost professional growth. Highlighting the skills that each one had. They were
introduced to how to create low-cost bows and headbands and their selling price, explaining the
investment, reinvestment, and profit.

President of the Parents' Committee, Head Start PIB, Santurce, PR 2006-2009

 Attending regional meetings
 Present viable ideas to be established in Head Start centers.
 Promote parent volunteering at centers
 Interviewing /Screening for the Federal Early Head Start and Head Start.

CONTINUING EDUCATION

 Importancia de los valores dentro del escenario laboral

 Communicating Employee Rewards
 Understanding your compensation and benefits
 Human Resources: Job Structure and Design
 Human Resources: Compensation and Benefits
 Business Development: Strategic Planning
 Strategic Thinking
 Big data foundations

SKILLS AND ABILITIES

Knowledge in MS Word, Excel, PowerPoint, Microsoft Teams, QNXT and Optum Encoder Pro.
 Coaching
 Onboarding process
 Leadership
 Intermediate English

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