JEAN-DAVID GARCIA

San Diego, CA - jeandavidgarcia@gmail.com - (206) 779-6270

http://www.linkedin.com/in/jeandavidgarcia

SENIOR SOFWARE QA TEST ENGINEER (Manual/Mobile/Web Services Tester & French bilingual)
Senior software QA tester with full system development lifecycle experience, including designing, developing and implementing test plans,
test cases and test processes. Hands-on technology professional accustomed to working in complex, project-based environments.
Multifaceted experience in QA software web app and mobile testing, software development and user-acceptance testing, advanced
command of various testing suites, agile methodologies and monitoring tools; and cross-platform skills in Android, iOS and Windows.

TECHNICAL SKILLS:
• Software development life cycle methodologies: - Result-driven Quality Assurance professional with solid knowledge in manual and
automated software testing & extensive experience including both Agile (Scrum, Kanban) & Waterfall models.
• Testing: GUI applications, Web applications, system applications, Android applications, network setup settings. Black box and gray box
test automation and manual testing.
• Test automation: running Perl, Python shell scripts.
• Test case management tools: Microsoft Azure DevOps, Test Run.
• Test tools: GitHub, Cypress, REST Client, Ghost Inspector, JMeter & Charles Web Debug Proxy (API Request & Responses to Web
Servers). JTag to load builds, collect dumps, test new builds, & debugging.
• Bug tracking tools: Asana, Confluence, Jira, Quality Center, Rally, VersionOne, Zephyr.
• Test cycle: Specs, test plans, unit testing, smoke testing, functional testing, integration testing, system testing, regression testing.
• Other: Bilingual English/French (French native speaker; proficient in reading and writing)

WORK EXPERIENCE:
Perspecta – San Diego, CA – Software QA Engineer – 01/2020 – Present (Contract)
• Testing online application for San Diego county property tax management. Tracking and assessing Assessor Parcel Numbers (APN).
• Testing and tracking new implementation and feature updates.
• Testing all data tables on front-end and back-end using SQL to verify all information.
• Creating & executing test cases based on requirements set. Creating, tracking and regressing all defects reported.
• Perform QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing.

Qualcomm – San Diego, CA – Sr. System Tester – 07/2019 – 12/2019 (Contract)

• Mobile testing and verifying every part of the releases manually with automation tools on Mac, PC, and all mobile devices.
• Testing Multimedia & Modem use cases power measurements on all mobile devices.
• Executing test cases: including configurating test scripts, executing automation scripts using ADB shell scripting. Documenting systems-
level defects, regressing defects using bug tracking system and report defects to developers.
• Involved in all stages of testing process Development of Test procedures and Test cases based upon requirements for regression test.
• Debugging Android interface, power measurement, systems and UDAS/Ni DAQ Systems.
• Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi..

JLJ Consulting – San Diego, CA – Software QA Engineer – 04/2019 – 07/2019 (Contract)

• Implements automated test scripts using Cypress Unit testing tool for Livegistics & Honeybee Health web app.
• Develop and manage test plan and test case creation based on user stories in Jira, across multiple projects.
• Maintain bug tracking system Report and regress any and defects In Jira.
• Assist in issue analysis, debugging, and preparing test environment.

Ciklum – San Diego, CA – Quality Assurance Engineer – 09/2018 – 02/2019 (Contract)

• Hardware test water valve system on iOS Homekit app.
• Develop test plans and test cases for software releases.
• Logging new defects identified during test & performance regression testing of new software builds.

Midigator LLC – San Diego, CA – Software QA Engineer – 01/2017 – 08/2018

• Front-end and back-end testing scripting (Junit, Selenium, and Continuous integration server operations)
• Uploading test stories and bugs on multiple local QA servers & AWS servers.
• Daily scrum agile focused on SDLC, sprints/iterations, stories, hotfixes/rapid deployment.
• Develop test plans and test cases for software releases.
• Testing on multiple platforms including Virtual Machines, and Linux for back end testing.
• MySQL and creating basic queries for DB testing.
• Blackbox, graybox & REST API calls testing of e-commerce web application on Windows & MacOS operating systems.

SAIC – San Diego, CA – Software Test Engineer – 09/2016 – 01/2017 (contract)

• Performing software integration testing & testing web-based app in multiple environments.
• Developing and executing software acceptance test cases based on requirements set.
• Logging new defects identified during test & performance regression testing of new software builds.
• Daily Scrum/Agile team meetings with members of software dev team.

NetGear – San Diego, CA – QA Engineer: Mobile & Web – 02/2016 – 09/2016 (contract)
• Creating & executing test cases based on requirements set. Regressing all issues reported.
• Running and updating test cases. Logging in new defects & regressing them after fixed created in Jira.
• Testing app in multiple environments and over different regions, including other languages.
• Using various in-house test tools and web based apps to push notifications.
Sony Electronics – San Diego, CA – Mobile QA Test Engineer – 08/2015 – 02/2016 (contract)
• Testing new ‘Support by Sony’ application on Android and iOS handsets and tablets over multiple OS’s.
• Running and updating test cases. Logging in new defects & regressing them after fixed created in Jira.
• Testing app in multiple environments and over different regions, including other languages.
• Using various in house test tools and web based apps to push notifications.

Snap-On / Mitchell1 – San Diego, CA – Mobile & Web QA Tester – 09/2014 – 08/2015 (contract)
• Testing various versions of iOS & Android tablets over Fiddler to test app over different QA stages.
• VersionOne for Product & Release Planning, Sprint Planning, and Sprint Tracking. Creating test cases based on requirements all user stories
call for. Running all test cases & regressing fixed defects.
• Daily standup scrums. Discussing daily updates with scrum master and team.

Qualcomm – San Diego, CA – Senior Automation Test Technician, 06/2014 – 09/2014 (contract)
• Analytical Software QA Engineer responsible for executing field tests on Qualcomm’s latest test devices and system applications software,
troubleshooting issues identified, collecting Key Performance Indicators.
• Working in multimode operations, gaining knowledge of CDMA2000, 1xEV-DO, WCDMAGSM/GPRS, LTE.
• Software testing, QA of Web-based, and mobile consumer applications.
• Analyzing test plans, creating test cases, and designing test strategies.

Deluxe Digital Distribution – San Diego, CA – QA Engineer: Mobile and CE, 07/2012 – 05/2014
• Revamp all User Stories and Test Cases for all new and old testing devices. Focused on how to structure testing to save time and be more
efficient to log bugs, implementing and re-engineering exciting processes and documentation.
• Strong understanding of Software Test Life Cycle as well as Software Development Life Cycle.
• Responsible for testing client testing of Starz streaming applications on Android SDK, iOS mobile, consumer electronics (BD Players, Smart
TV) & Web all platforms using test tools: REST Client, JMeter & Charles Web Debug Proxy (API Request & responses to Web servers).
• Developing, maintaining, & executing test plans, test scenarios & test cases. Performing testing on streaming technologies (HTTP Live
Streaming, Widevine, Smooth Streaming), including video and audio formats (H.264/MPEG-4, AVI, 3GP, QuickTime).
• Editing .XML files on various servers, to simulate different scenarios in order to test all test plans, user stories, and test cases for various
sprints & environments (QA2; QA1, Dev; Stage, Prod).
• Performing software installation (Jenkins builds) and configuring mobile devices. Investigating and conducting root cause analysis of
software and system defects.
• Daily scrum meetings updating each platform's progress. (iOS, SDK, Web, Xbox)
• Creating and regressing all defects and user stories using Rally and Jira.
• Blackbox and graybox testing of mobile & web application on Windows 8 and MacOS operating systems.

AT&T Corporation – Bothell, WA – Mobile Software Test Engineer, 09/2011 – 07/2012 (contract)
• Responsible for testing the functionality of all mobile applications for all OEMs GSM devices AT&T later released on different operating
systems (Android, iOS, RIM, and Win7). Using knowledge of internal data structures for purposes of designing test cases over modems for
2G, 3G, 4G, LTE, and Wi-Fi connections OTA and using CMW500 like wideband radio communication testing machines. Testing in and out of
signal blocking cages.
• Black & gray box testing: Black box - Testing each device based on specific test plans as well as ad hoc testing. Grey box - Testing devices by
changing key aspect in code in order to simulate specific test case scenarios.
• Designing test plans, writing test cases, and reviewing product requirement documentation. Building test cases around specifications and
requirements.
• Using tools employed by all major carriers to flash, track all bugs created, then regressing to ensure that they are fixed (Mercury Test
Director: HP Quality Center, QXDM, and QPST). Working closely with onsite & remote development teams to ensure quick & efficient results.

RealNetworks – Seattle, WA – Software Application Test Engineer, 06/2011 – 09/2011 (contract)

• Black & gray box testing. Black box - Testing the functionality of streaming media applications on Verizon’s CDMA devices over 2G, 3G, 4G,
and Wi-Fi connections. Building test cases around specifications and requirements. Gray box - Testing internal data structures, and
algorithms, for purposes of designing the test cases running manual and automated tests, writing test plans, bug reporting (JIRA bug track),
and creating and executing test check cases.
• QE & QA - Testing telecomm handsets, tablets, regression testing for the Android platform (at expert level with QPST and SamsungPST:
editing specific network changes). Testing up to four different platforms per week.

LG Electronics – Redmond, WA – French User Manual Verification Quality Assurance Engineer and STE - 07/2009 – 07/2010 (Contract)
• Verifying and correcting all French text documents for all devices in GSM devices.
• Translating and correcting French text manuals in Canadian-French and French-French.
• Creating and executing test check cases.
• Working with tools used for all major cellphone carriers, primarily AT&T and T-Mobile (Mercury TestDirector: HP Quality Center & QTools.
• QE and QA - Testing USB modems, telecomm handsets, regression testing (up to five different platforms per week). Testing devices over 2G,
3G. 4G, Wi-Fi on Android, Win 6.5, Win 7 operating systems.\
• Black and gray box test. Black box - Testing the functionality of all applications on each device. Building test cases around specifications and
requirements. Gray box - Possessing knowledge of internal data structures and algorithms for purposes of designing test cases.
• User Interface tests - Testing all devices and platforms from software and hardware user perspectives.

Nintendo – Redmond, WA – French Bilingual Product Tester, 12/2008 – 6/2009 (contract)

• Verification of manuals and software in Canadian-French and French-French.
• Translating manuals from English to Canadian-French and French-French.
• Black box testing. Test functionality of all apps on multiple platforms. Creating test cases from specs requirements.

EDUCATION:
• Bellevue Community College - Bellevue, WA - Associate Science in Computer Sciences Program - Jan. 2008 to Jan. 2009
• Big Bend Community College - Moses Lake, WA - Commercial Aviation Program - August 2005 to June 2006
• French Bilingual - Graduated level 500 with a of GPA 3.9/4 - June 2005