IS 374

Week 10 Homework Questions

1) Please Define Business Process Modeling:
Business Process Modeling is the set of activities involved in creating representations of an
existing or proposed business process. Business Process Modeling requires a critical set of skills
and techniques that enable people to understand, communicate, measure, and manage the
primary components of business processes.

2) Name 3 Uses Of Process Models

 Organizing (structuring)
 Discovery (learning)
 Forecasting (predicting)

3) Why Do Organizations Need A Process Repository?

Organizations need a Process Repository because it creates transparency for an organization,
the key value of Business Process Management. Business Process Repository regards business
processes as assets.

4) Name 4 Key Elements Of Good Repository

 Centralized – used as a central location for storing information about how an

organization runs its business.
 Software enabled – implemented through a software product such as process modeling
tools or Business Process Management Systems.
 Integration ready – Often integrates with document management systems, training
solutions, or knowledge portals.

5) The Key Metric For A Good Repository Is (Usage)

A good repository should net be measured by the number of models or the amount of
information stored, instead should be measured by the percentage of people who use it, the
types of initiatives enabled, and the rate at which information is updated in it.

6) True or False: There Is 1 Standard Format To Provide A Strong Structure To A Repository

False. There are different standards formats such as Objective Management Group (OMG),
Institute of Electrical and Electronics Engineers Standards Associated (IEEE-SA), and others
provide standards like Business Process Modeling Notion (BPMN), ArchiMate, Value Added
Chain Diagram (VCD), Event-driven process chain (EPC), SIPOC diagram, etc.

7) Name The 3 Types Of BPM Platforms

 Basic BPM platforms

 Business Process Management suites (BPMSs)
 Intelligent Business Process Management Suites (iBPMS)

8) The Best Practices For Building A Robust Repository Address 5 Elements.

Name The 5 Elements

 Value
 Content
 Format
 Governance
 Tools and usability

9) Name 4 Examples Of Process Components You Can Capture In Process Models

 Inputs and outputs

 Event and results
 Value add
 Roles and organizations

10) Process Models Are The Means To: (Name The 3 Items)

 Manage organization processes

 Analyze process performance
 Define changes

11) Name 3 Types Of Commonly Used Process Modeling Notations

 Business Process Model and Notation (BPMN) 2.0

 Event-driven process chain (EPC)
 Flowcharting
12) Business Process Models Are The Responsibility Of (a Process Owner)

13) Workflow Models Are The Responsibility Of ( an Operation’s manager)

14) Define The Worker Perspective In Terms of Process Modeling

Those who actually do the work commonly focus on their tasks and the steps that make up the
tasks. Tasks steps identify how work gets done.
15) Name 3 Ways To Capture Information For Process Modeling

 Direct observation
 One-on-one interviews
 Written feedback