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TNL71856078 - S Santosh
TNL71856078 - S Santosh
Assessment
Name: S SANTOSH
Tnl Id: TNL71856078
Date of joining: 6th April 2021
Call Details
Recording : 1
● LANGUAGE USED IN PITCH- English
• Detailed Explanation
. Nice Orientation
NEED TO IMPROVE-
• Flow issue
NEED TO IMPROVE-
•Pitch Flow to be improved
•Need generation
•Introduction to Byjus
What worked / was handled well in the call ?
NEED TO IMPROVE-
•Parent’s occupation
● Introduction of Mentor
● Information gathering was good.
NEED TO IMPROVE-
• Not much information was given about the courses
Recording : 5
● LANGUAGE USED IN PITCH-English
● STEPS FOLLOWED IN PITCH-
➢ Introduction of the counsellor
➢ Rapport Built with Parent and Student
➢ Need Generation
➢ Byjus Introduction
➢ Booking a slot
➢ Call closing
Remarks
POSITIVE IMPACTS-
● Rapport Built with Parent and Student was good
● Need Generation was carried well
NEED TO IMPROVE-
• Not much explained about the counselling session
• No proper closing
Recording : 6
● LANGUAGE USED IN PITCH-English
● STEPS FOLLOWED IN PITCH-
➢ Introduction of the counsellor
➢ Rapport Built with student
➢ Need Generation
➢ Byjus Introduction
➢ Promoted About the Session
➢ Booking and confirmation of slot
➢ Call Closed
Remarks
POSITIVE IMPACTS-
• Rapport Built with student was too good
NEED TO IMPROVE-
• Need Generation could be involved much
Recording : 7
● LANGUAGE USED IN PITCH- English
● STEPS FOLLOWED IN PITCH-
➢ Introduction of the counsellor
➢ Byjus Introduction
➢ Need Generation
➢ Rapport Built with Parent
➢ Promoted About the Session
➢ Booking and confirmation of slot
➢ Call Closed
Remarks
POSITIVE IMPACTS-
● Byjus Introduction was too good
● Generation of need was effective
● Rapport Built with Parent was very clear
● Promoting about the Session
NEED TO IMPROVE-
. Mentor didn’t talk to child
. Didn’t ask about the child’s interests
What worked / was handled well in the call ?