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  • Awareness - How To Change ONT Through FTA

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    S H Zaidi
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    Field staff can use the Fiber to the Antenna (FTA) tool to change a customer's Optical Network Terminal (ONT) by following several steps: 1) logging into FTA, 2) selecting a service request or fault case and entering data, 3) accessing the ONT change option, 4) selecting whether to use the same or different ONT model, 5) confirming the ONT change, and 6) entering the ONT details to complete the change. The FTA guide provides screenshots to walk field staff through the process of remotely changing a customer's ONT.

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    Awareness – How To Change ONT Through FTA

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    Field staff can use the Fiber to the Antenna (FTA) tool to change a customer's Optical Network Terminal (ONT) by following several steps: 1) logging into FTA, 2) selecting a service request or fault case and entering data, 3) accessing the ONT change option, 4) selecting whether to use the same or different ONT model, 5) confirming the ONT change, and 6) entering the ONT details to complete the change. The FTA guide provides screenshots to walk field staff through the process of remotely changing a customer's ONT.

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    20 views5 pages

    Awareness - How To Change ONT Through FTA

    Uploaded by

    S H Zaidi
    Field staff can use the Fiber to the Antenna (FTA) tool to change a customer's Optical Network Terminal (ONT) by following several steps: 1) logging into FTA, 2) selecting a service request or fault case and entering data, 3) accessing the ONT change option, 4) selecting whether to use the same or different ONT model, 5) confirming the ONT change, and 6) entering the ONT details to complete the change. The FTA guide provides screenshots to walk field staff through the process of remotely changing a customer's ONT.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 5

    HOW TO CHANGE ONT THROUGH FTA?

    A STEP BY STEP GUIDE


    How to Change ONT Through FTA

    2. After logging in, Field Staff can select SR case or Fault


    FTA Standalone case and enter correct data to move on to the next steps
    (please refer to the below screenshots).

    1. Field Staff need to enter their Credentials to login.

    Notes:
    Field Staff can run FTA via FSM-Mobility & FTA Standalone.
    Field Staff should be onsite before using FTA.
    How to Change ONT Through FTA

    4. Field Staff can select Same Type or


    3. After entering required Different Type of ONT model accordingly.
    details, FTA will be
    accessible and can run
    ONT Change Option.
    How to Change ONT Through FTA

    5. After selecting (Yes or No), this window will 6. Next, this window will appear. Please enter required
    appear for confirmation, Tap Continue button. details, and tap Continue button.

    Note: Field Staff to re-verify accounts for Note: Field Staff can click on Scan button for Barcode
    safety precaution. scanning (preferred) or enter the ONT details manually.
    Thank You!

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