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BSBLED502
Manage Programs that Promote
Personal Effectiveness

Student Name:

Your Trainer:

Your Campus:

Date:
Office Use Only:

Record of Assessment:
Assessor Name:

Competent / Not Yet competent Choose an item.

Date:

Additional Comments:

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 STUDENT INSTRUCTIONS

To be assessed for this competency, you must demonstrate your ability to:

• Collaboratively plan and implement a health and wellbeing program

• Develop an overall program management plan

• Provide feedback to stakeholders on:

• Program responsibilities

• Program milestones

• Evaluation outcomes.

• Prepare policy documents

• Provide appropriate support to relevant personnel

• Monitor and review program

• Incorporate outcomes into organizational strategies.

The following Assessment Tasks must be completed by you to enable you to demonstrate these skills. These must be
conducted:

Using the simulated business Bounce Fitness or

In your own workplace if you can access all the documents and conduct all the activities.

Ensure that you gain the approval of your Assessor before commencing.

The documents you will require if you are using the simulated business Bounce

Fitness can be found on the Bounce Fitness website:

• Infrastructure tab / Business Strategy and Planning Documents

• Policies / Human Resource Policy

You may need to conduct further research.

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Task 1 Theory: Short Answer Questions

1. This task requires you to demonstrate that you can apply theoretical knowledge to manage programs
with a health and wellbeing focus. The unit addresses management of a range of programs that
would typically be associated with health and wellbeing such as stress management, smoking
cessation, exercise, and general Employee Assistance Programs (EAPs).

1a. Conduct some research and prepare a report ensuring that you obtain information on employee
workplace health issues and associated concerns.
Use data and statistics to prove you case. A good source of health information can be found on
www.abs.gov.au

Answer

1b. Locate and name four relevant health and wellbeing professionals or industry consultants.

Answer

1c. Outline steps to create a program management plan.

Answer

1d. Explain why it is important to ‘’evaluate’’ program progress.

Answer

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Task 2 Case Study – OPTIONAL

Margaret House, CEO of Bounce Fitness, has decided to look at implementing a new benefit to the Employment
Assistance Program (EAP). The current program does not address specific issues; rather it speaks generally about the
provision of support. MS House wants to include some specific initiatives for dealing with different specific issues.

She is concerned that the overall fitness of Head Office staff, is lacking because they spend most of their day sitting
behind a desk. She has asked you to do some research on this issue. There is a café available on site and there is a
choice of healthy food mixed with cakes for morning and afternoon teas

Task 2 Project: Research

Using an organisation of your choice or the Bounce fitness Case study above you are required to
2. collaboratively plan and implement a health and wellbeing program. You can discuss your new EAP
with your training group to share ideas and gain more knowledge.

2a. Prepare a report on your workplace health and wellbeing issues. Use statistics to prove your case.
Statistics can include percentages of sick leave, compensation, insurance premiums, medical costs or
other industry relevant information.

Answer

2b. Review your findings and discuss the implications of being ‘unhealthy or unwell’ for the individual staff
member and the organisation.

Answer

2c. Develop options and solutions for dealing with general health issues in the workplace. Consider your
EAP goals and strategies. Ensure that your options and solutions are well supported by your research
and findings.

Answer

2d. Detail and explain how you would approach your workplace Management team or Margaret House the
CEO of Bounce Fitness to seek and gain agreement and endorsement for your EAP options moving
forward.

Answer

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Task 3 Practical: Planning

This task requires you to demonstrate your ability to conduct the planning for your proposed EAP.
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Management have agreed with your option, now it is time to plan the program.

3a. Describe the scope (aims) and objectives of the program that are to be achieved.

Answer

3b. How the program will be structured and what resources will be required? i.e. staff, promotional
material etc.
Answer

3c. Identify who is responsible and what are their roles within the program?

Answer

3d. What methods will you use to communicate clearly to all stakeholders. Provide one example of any
documents that you create to promote and publish this program.

Answer

3e. Establish how and when the plan will be evaluated.

Answer

3f. Develop an overall program management plan. Include a cost benefit analysis, key program
milestones and how you will communicate program ‘progress’ to key stakeholders and management.

Answer

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Task 4 Practical: Policy Development

This task requires you to demonstrate your ability to develop a policy relating to the EAP that
4. you’re designing. To enable you to do this, you will:

4a. Create the policy that will be used for your specific program. This policy may be an adaption to
existing policies or a completely new one.

Answer

4b. Discuss how you will provide support, assistance and mentoring to those staff requiring them?

Answer

4c. Discuss who will monitor the tracking systems you selected and how they will do this.

Answer

4d. How will you report progress on underperformance from both internal and external providers to
stakeholders? In other words, if your external provider is not performing to organisational program
standards how would you manage this situation?

Answer

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Task 5 Theory: Evaluation

5. This task requires you to demonstrate your ability to evaluate your EAP. To enable you to do this, you
must answer the following questions:
Answer

5a. Develop an evaluation plan for your program. This evaluation plan should include the following:

• What you will evaluate

• How you will evaluate

• How often it will be evaluated

• Who will do the evaluation

• How information will be used

Answer

5b. How will you communicate the evaluation information to stakeholders?

Answer

5c. How will you incorporate the evaluation process in your organisation’s continuous improvement
strategies in the future?

Answer

Satisfactory / Not Yet Satisfactory

Assessment Activity PC Mapping

Choose an item.
Task 1 – Theory: Short Answer Questions KE1, 2, 3, 4

Choose an item.
Task 2 – Project: Research 1.1, 1.2, 1.3, 1.4

Choose an item.
Task 3 – Practical: Planning 2.1, 2.2, 2.3, 2.4, 2.5

Choose an item.
Task 4 – Practical: Policy Development 3.1, 3.2, 3.3, 3.4

Choose an item.
Task 5 – Theory: Evaluation 4.1, 4.2, 4.3

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ASSESSMENT SUBMISSION INSTRUCTIONS

Login Details
You will receive your user name and password in an email from the administration team within the first week of your course. If
you do not receive this email or are having trouble logging in please let the administration team know.

File Name Requirements

Student Name + Unit Code + Task. For example:
 Joe Smith BSBWHS201A

Student Submission Procedure

There are two steps you need to complete to submit your assignment via the Online Learning Centre:
1. Add Submission – this uploads your documents into the Online Learning Centre. You can download and edit the
submission as many times as you like. Please note that adding the submission is not the same as submitting the
assignment.
2. Submit Assignment – after adding your submission if it is ready to be submitted for marking you will need to select
“submit assignment”. Once your assignment is submitted you will not be able to make any more changes to it. Your
assignment will then be marked by the trainer.

Adding a Submission
1. Save your assignment with a file name as instructed above.
2. Login at http://eagleacademy.com.au/onlinelearningcentre/login/
3. Find the course that you are enrolled in
4. Find the unit that the assignment belongs to
5. Select “Digital Assessment”
6. Select “Add submission”
7. Drag & drop the assignment into the submission box. Or open the file picker page and select the document you want
to upload.
8. Select “Save Changes”
9. Your assignment is now saved as a draft. You can edit your assignment at any time while it is a draft. Do not press
“submit assignment” if it is not ready to be submitted to the trainer for marking.

Submit Assignment
1. Login at http://eagleacademy.com.au/onlinelearningcentre/login/
2. Find the course that you are enrolled in
3. Find the unit that the assignment belongs to
4. Select “Digital Assessment”
 Edit the submission if you need to.
5. Select “Submit Assignment” (note: your assignment cannot be edited once you complete this step)
6. Confirm that the assignment is your own work except where you have acknowledged the use of the works of other
people.
7. Your assignment has now been submitted for grading and you cannot edit it.
8. An email will be sent to your trainer. If you have an email account set up with your OLC profile you will also receive an
email notification.

Please ask your trainer or the administration team for help if you are having trouble submitting an assignment.

You will receive notification from your trainer when your assignment is marked and Complete, or if there are task answers to
resubmit.

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