C532dn Maintenance Manual Rev 1

C532dn
Maintenance Manual
081216A
Copyright Information
Copyright © 2016 by Oki Data. All Rights Reserved
Disclaimer
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-
date. The manufacturer assumes no responsibility for the results of errors beyond its control. The
manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful as possible, we
make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information
contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Oki Data CONFIDENTIAL
PREFACE
This manual provides an overview of method for maintaining the C532dn/
C542dn/ES5432/ES5442 series.
This manual is intended for maintenance staff. For more information
about how to operate the C532dn/C542dn/ES5432/ES5442 series,
please refer to User 's manual.
Note! • Manual may be revised and updated at any time without notice.
• Unexpected mistakes may exist in the manual.
OKI will not assume any responsibility whatsoever for damage to the
equipmentrepaired/adjusted/changed by the user etc with this manual.
• The par ts used for this printer may be damaged when handling
inappropriately. We strongly recommend maintaining this machine by our
registration maintenance staff.
• Please operate the machine after removing static electricity.
46356101TH Rev.1 iii

Oki Data CONFIDENTIAL Contents
Index
1. CONFIGURATION.................................................................. 1-1 4. REPLACEMENT OF PARTS..................................................4-1

1.1 System configuration..........................................................................................1-2 4.1 Notes on replacement of parts...........................................................................4-2
1.2 Structure of Printer.............................................................................................1-3 4.2 Part replacement procedure...............................................................................4-4
1.3 Offer of Options..................................................................................................1-5 4.2.1 Belt unit.......................................................................................................4-4
1.4 Specifications.....................................................................................................1-6 4.2.2 Fuser unit....................................................................................................4-5
1.5 Interface specifications.....................................................................................1-11 4.2.3 Left side cover / Left side cover(sub)..........................................................4-6
1.5.1 USB Interface Specification......................................................................1-11 4.2.4 Right side cover / Right side cover(sub).....................................................4-7
1.5.1.1 Outline of USB Interface....................................................................1-11 4.2.5 CU/PU board and low-voltage power supply .............................................4-8
1.5.1.2 USB Interface Connector and Cable..................................................1-11 4.2.5.1 How to remove Battery (CU/PU Board)...............................................4-9
1.5.1.3 USB interface signal..........................................................................1-11 4.2.6 Face-up tray .............................................................................................4-10
1.5.2 Network interface specification.................................................................1-12 4.2.7 Rear cover................................................................................................4-10
1.5.2.1 Outline of Network Interface..............................................................1-12 4.2.8 Belt motor / Fuser motor / Gear Assy.-CL35Z25.......................................4-11
1.5.2.2 Network Interface Connector and Cable............................................1-12 4.2.9 OP Panel Assy..........................................................................................4-12
1.5.2.3 Network Interface Signal....................................................................1-12 4.2.10.1 Frame-OP-panel / OPE board (C532dn/ES5432)..................................4-13
1.5.3 USB Host Interface...................................................................................1-13 4.2.10.2 Frame-OP-panel / OPE board (C542dn/ES5442)..................................4-14
1.5.3.1 Outline of USB Host Interface............................................................1-13 4.2.11 LED assembly. and LED assembly springs...............................................4-16
1.5.3.2 USB Host Interface Connector..........................................................1-13 4.2.12 Image drum fan and 76E board................................................................4-16
1.5.3.3 USB Host Interface Signal.................................................................1-13 4.2.13 Top cover assembly..................................................................................4-17
1.5.4 Wireless LAN Interface (User Install Option)............................................1-13 4.2.14 Top cover and LED head cable assembly.................................................4-17
1.5.4.1 Outline of Wireless LAN.....................................................................1-13 4.2.15 MPT assembly..........................................................................................4-18
4.2.16 Front fan, hopping motor, rear fan, image drum motor.............................4-19
2. TROUBLESHOOTING PROCEDURES.................................. 2-1 4.2.17 High-voltage power supply board..............................................................4-20
2.1 Precautions prior to repair..................................................................................2-2 4.2.18 Guide-ejection assembly, fuser connector assembly and color-registration assembly...4-21
2.2 Items to be checked prior to taking action on abnormal images........................2-2 4.2.19 Frame-MPT assembly and feeder assembly............................................4-22
2.3 Precautions when taking action on abnormal images........................................2-2 4.2.20 Side-L assembly, side-R assembly and base assembly...........................4-23
2.4 Preparations for troubleshooting.........................................................................2-2 4.2.21 Feed rollers...............................................................................................4-24
4.3 Locations to lubricate.......................................................................................4-25
2.5 Troubleshooting method.....................................................................................2-3
2.5.1 Preparing for troubleshooting......................................................................2-3 5. REGULAR MAINTENANCE...................................................5-1
2.5.2 Troubleshooting the abnormal images......................................................2-27
5.1 Cleaning.............................................................................................................5-2
2.6 Fuse Checking..................................................................................................2-28
5.2 Cleaning of LED lens array.................................................................................5-3
3. MAINTENANCE MENUS........................................................3-1 5.3 Cleaning the Feed rollers and the Retard roller..................................................5-4
3.1 Self-diagnostic mode..........................................................................................3-2 5.4 Cleaning the MPT Feed rollers...........................................................................5-5
3.1.1 Switch scan test..........................................................................................3-2
3.1.2 Motor and clutch test...................................................................................3-2
46356101TH Rev.1 iv
Oki Data CONFIDENTIAL Contents
6. CONNECTION DIAGRAMS....................................................6-1
6.1 Check of resistance values.................................................................................6-2
6.2 Layout of parts....................................................................................................6-5
46356101TH Rev.1 v
1. CONFIGURATION
1.1 System configuration ....................................................................1-2
1.2 Structure of Printer .......................................................................1-3
1.3 Offer of Options ............................................................................1-5
1.4 Specifications ...............................................................................1-6
1.5 Interface specifications ...............................................................1-11
1. CONFIGURATION
1.1 System configuration

System Configuration of the Printer Unit
As the diagram 1.1 shows, for the standard configuration printer is configured by controller unit and engine unit.
Belt Thermistor
20P
REAR Cover open switch 2P
Photo Interrupter Y LED HEAD
EXIT sensor 3P 20P
Photo Interrupter M LED HEAD
Host
WR sensor 3P Core 20P
Photo Interrupter C LED HEAD
IN sensor 3P
20P
IC Card
Reader
Photo Interrupter
HOP sensor Core *1
K LED HEAD
3P
Photo Interrupter
5P 5P 2P 20P 20P 20P 20P
Paper END sensor 3P
5P
Photo Interrupter 6P
MPT Paper END sensor 3P 9P
Top cover open switch 2P 2P
WLAN Unit Core 6P

6P
Front FAN 3P
Cover open switch 4P
HOP 4P
USB
4P
4P
Motor CU/PU Board

DCID
10P
10P
10P
Motor
Board 76M
5P
Clutch 2P
(Hop)
4P
Clutch LAN
(REG)
2P Fuser
Clutch
2P Unit
(IDC)
Clutch
Note! 2P
Mounted OPE Panel (MPC)
4P
with Graphic LCD 12P Core *1
22P 26P 20P 7P 10P 6P 12P 2P 8P 4P 2P 3P 14P 8P

㻼㻝㻟
OPE Panel
12P
With Graphic LCD

14P
High Voltage Power Unit
26P
8P
8P Clutch
DC 4P
(Dup)
Photo Interrupter
HEAT ACDC Power Unit 3P Inlet
Motor 4P
3P 3P Electric charge removal 4P
Cassette detect sensor
Note!
/TAG/Fusecut
20P
Belt FG
Mounted
7-inch touch Panel ID FAN 3P Board 76E Shutter Motor
12P Solenoid
22P Drawer
Connector
Rear FAN
7-inch touch Panel Toner Sensor Unit Option I/F
7-inch
6P
Control board
40pin
40pin
touch Board 76T

panel Board TP1
22P
Color Regist sensor
5P
Density sensor
5P
22P
Photo Interrupter
Button board Dup Rear sensor 3P
Photo Interrupter Core *1 : Two cables are winded with one core.
Board THS Dup Front sensor 3P
Figure1-1
46356101TH Rev.1 1-2

1. CONFIGURATION
1.2 Structure of Printer

The printer main unit includes the following hardware parts.
• Electrophotographic processing part
• Paper feeding part
• Controller
• Operational part
• Power supply unit
Note! • Fuser-Assy has to be replaced by Assy unit.
• It is forbidden to disassemble Fuser-Assy or reuse the
disassembled Fuser-Assy.
The configuration of printer main unit is shown as Figure 1-2 and 1-3.
Figure1-2 (C532dn/ES5432)
46356101TH Rev.1 1-3
1. CONFIGURATION
Figure1-3 (C542dn/ES5442)
46356101TH Rev.1 1-4

1. CONFIGURATION
1.3 Offer of Options

This product can be installed with the following option.
* Check the usable option unit at each setting locations, because those are
different according to the sales location.
(1) Additionanl Tray Unit (max mountable number: 2)
Model No.:N36501
(2) Wireless LAN module
46356101TH Rev.1 1-5

1. CONFIGURATION
1.4 Specifications
Print specifications item C532dn/ES5432 C542dn/ES5442

item C532dn/ES5432 C542dn/ES5442 PCL6 (XL3.0 and PCL5c),
Segment DT PostScript 3 (Emulation),
Printer Language
Mono Print A4 30ppm IBM-ProPrinter,EPSON-FX, IBM5577[for Japan only]
speed XPS, PDF(V1.7)
(simplex) Letter 31ppm
Scalable Typefaces 87 PCL fonts, 80 PostScript fonts
Color Print A4 30ppm Bitmap Typefaces 4 PCL fonts (Line Printer, OCR-A/B, USPS ZIP Barcode)
speed 10 types of one dimension with 26 variations:
(simplex) Letter 31ppm
UPC-A, UPC-E, EAN/JAN-8, EAN/JAN-13,
Mono Print A4 16ppm Interleaved2of5, Code39, Code 128, EAN/UCC-128,
speed Barcode
CODABAR, ZIP+4POSTNET
(duplex) Letter 16ppm Fonts
2 types of two dimensions :
Color Print A4 14ppm PDF417, Qrcode
speed Japanese PCL Heisei Gothic / Mincho
(duplex) Letter 14ppm
Fonts P Heisei Gothic / P Heisei Mincho
Print Width A4/Letter Japanese PS Fonts Heisei Gothic / Mincho
Color 7.5 sec Japanese Barcode Customer Barcode
Time to First Print
Mono 7.5 sec Paper Handling See paper handling sheet for detail
Warm-up time from power on less than 27sec less than 35sec Operating 54dBA
Recovery Panel less than 5 sec Operating (Quiet
time from Acoustic 52dBA
Print less than 32 sec mode)
power save noise
Standby 37dB
Head 1200dpi
Power save mode Inaudible
Print Maximum Input dpi 1200dpi Off mode Less than 0.5W
Resolution Deep sleep mode Less than 1.1W
1200x1200dpi
Output dpi Power Power save mode Less than 14W
600x600dpi
Core MF2 consumption Idle 90W
CPU Typical operation 670W
Clock 667MHz
Resident 1GB Peak 1250W
RAM <Voltage>
Option No
3.0GB (eMMC) JPN : 100V AC +/-10%
ROM Program + font area : 0.25GB ODA, Taiwan : 120V AC +/-10%
Power Requirment
Data storage area : 2.75GB OEL, ODA230, AOS : 230V AC +/-10%
HDD/SD card (Data storage) No <Frequency>
USB 2.0 Device, 50/60Hz +/-2%
Standard 10/100/1000 Bace Ethernet, Operating tempature 10 - 32 (C degree)
Connectivity Operating humidity 20 - 80 %
Host USB x 2 (Front)
Options Wireless IEEE802.11a/b/g/n (user option)
46356101TH Rev.1 1-6

1. CONFIGURATION
item C532dn/ES5432 C542dn/ES5442 item C532dn/ES5432 C542dn/ES5442

Type / Image Continuous 37,500 pages
Mono Graphic panel Color touch panel
Color drum life at 30,000 pages
3 pages per job
Display 7 inches WVGA simplex (w/o extention mode is available (ES model only)
Size 2.4 inches (128×64 dot)
(800×480 px) power save) 1 page per job 17,800 pages
Back Light Yes Yes Continuous 10,500 pages
Operation Image drum
Power save, Ready, Power, Power save, Start, 3 pages per job
LED life at duplex 9,800 pages
panel Attention Status, Data in memory (6images per job)
(w/o power
Online, Cancel, Help, Home, Print, Status, 1 page per job
save) 6,400 pages
Menu( △ , ▽ ,Back,Enter), Numerical(0-9,*,#), Clear, (2images per job)
Switches
Numerical(0-9,*, Clear), Start, Stop, Transfer belt life 60,000 pages
Power save, Power Power save, Power Fuser life 60,000 pages
Soft power switch operation panel operation panel Waste toner box life No
Buzzer Yes Quiet mode Yes
Width 427 Toner save mode Yes
Dimension
Depth 571 Override A4/Letter Yes
(mm)
Height 279 AirPrint Yes
Weight 23 kg 24 kg Google Cloud Print Yes
420,000 pages USB direct print Yes (PDF, JPEG, TIFF, XPS)
Printer life Print
or 5 years Public Print
Max. Monthly Printer duty 60,000 pages Function Yes
(stored)
Recommended Duty Cycle 6,000 pages Private Print
MTBF (2.3% duty) 60,000 pages Yes
(stored)
MPBF 50,000 pages mono print w/o
Yes
MTTR less than 20 min. CMY toner
The print OEL/OSKR : About 6,000 IC card reader Yes
Starter number pages (@ISO19798) Remote Firmware update Yes
of sheets About 2,000 pages
K Others : About 5,800 pages Certification Energy star (ver.2)
using a (@5%Duty)
print pattern 530 sheets (80gsm)
2nd tray
appointed 580 sheets (64gsm)
in OEL/OSKR : About 5,000 Option 530 sheets (80gsm)
Starter ISO19798, pages (@ISO19798) 3rd tray
About 2,000 pages 580 sheets (64gsm)
CMY but is not Others : About 4,300 pages 4th tray No
based on (@5%Duty)
Toner life IC card reader for panel unlock
the ISO. Yes
& secure print
OEL : 1,500 pages , OEL/OSKR : 7,000 pages
Output
Supplies 7,000 pages (@ISO19798) No Yes
Management
K Others : 3,500Pages, Others : 6,800Pages
Open-API Indexed Scan No
7,000pages (@5%Duty)
(@ISO19798) support Embedded Web
OEL : 1,500 pages , OEL/OSKR : 6,000 pages No Yes
Browser (EWB)
Supplies 6,000 pages (@ISO19798)
CMY Others : 3,000pages, Others : 5,300Pages WSD-Scan No
6,000pages (@5%Duty) Wi-Fi Direct No
SoftAP Yes
46356101TH Rev.1 1-7

1. CONFIGURATION
item C532dn/ES5432 C542dn/ES5442

Concurrent Connection of Wired
Yes
& Wireless
Manual format HTML
Auto sensing/feeding MP tray Yes
PDF/A No
Searchable PDF No
Citrix Yes (XenApp 7.6)
Print Fleet compatibility Yes
FDI No
2 Bin No
Finisher No
In-line stapler No
Off-line stapler No
LCF No
46356101TH Rev.1 1-8

1. CONFIGURATION
Paper handling <Paper output>

Face up Face down
<Paper input> 100 sheets (<80gsm) NN/LL : 150 sheets
standard option Paper Output Capability 10 sheets (Ultra-Heavy & (<80gsm)
MPT 1st tray Duplex 2nd/3rd tray Envelope) HH : 50 sheets (<80gsm)
100 sheets (80gsm) 250 sheets (80gsm) 530 sheets (80gsm) A4 Yes Yes
input capacity -
110 sheets (64gsm) 280 sheets (64gsm) 580 sheets (64gsm) A5 Yes Yes
A4 Yes Yes Yes Yes A6 Yes Yes
A5 Yes Yes Yes Yes
B5 Yes Yes
A6 Yes Yes - -
B6 Yes Yes
B5 Yes Yes Yes Yes
B6 half Yes -
B6 Yes Yes - -
B6 half Yes - - -
Letter (8 x 11) Yes Yes
Letter (8.5 x 11) Yes Yes Yes Yes Legal13 Yes Yes
Legal13 Yes Yes Yes Yes Legal13.5 Yes Yes
Legal13.5 Yes Yes Yes Yes Legal14 Yes Yes
Legal14 Yes Yes Yes Yes Executive (7.25 × 10.5) Yes Yes
Executive Statement (5.5 x 8.5) Yes Yes
Yes Yes Yes Yes
(7.25 × 10.5) size 8.5" SQ (8.5 × 8.5) Yes Yes
Statement Folio (210 × 330.2) Yes Yes
Yes Yes - -
(5.5 x 8.5)
size 8.5" SQ (8.5 × 8.5)
China 16K(197x273) Yes Yes
Yes Yes Yes Yes
Folio (210 × 330.2) Yes Yes Yes Yes
China 16K
Yes Yes Yes Yes Yes
(197 x 273)
China 16K Custom Size Yes (100×148mm to
Yes Yes Yes Yes 216×356mm)
(195 x 270)
China 16K Index card (3x5),
Yes Yes Yes Yes
(184 x 260) 4" x 6", 5" x 7"
Index card (3" × 5") Yes - - - others Com-9, Com-10, Yes -
4" x 6" Yes - - - Monarch, DL, C5,
5" x 7" Yes - - - Banner up to 52"
Custom Size Yes Yes Yes Yes weight 16 - 58lb, 64 - 220gsm 16 - 47lb, 64 - 176gsm
C5, DL,
Envelop Com-9, Com-10, Yes - - -
Monarch
(inch) 2.5" x 3.5" 3.9" x 5.8" 5.8" x 8.3"
minimum
100 x 148mm
size (mm) 64 x 90mm 148 x 210mm (A5)
(Hagaki size)
maximum (inch) 8.5" x 52" 8.5" x 14" (Legal14)
size (mm) 216 x 1,321mm 216 x 356mm
16 - 58lb
weight 16 - 47lb, 64 - 176gsm
64 - 220gsm
max input capacity (80gsm) 1410 sheets
46356101TH Rev.1 1-9

1. CONFIGURATION
< Protocol > Protocol C532dn/C542dn/ES5432/ES5442

SMTPS N/A
Protocol C532dn/C542dn/ES5432/ES5442 AirPrint Yes
TCP/IPv4&v6 Yes Google Cloud Print Yes
NetBEUI No WLAN 802.11a/b/g/n Yes
NetBIOS over TCP Yes WEP Yes
NetWare No WPA Yes
EtherTalk No WPA2 Yes
DHCP Yes Personal Yes
DHCPv6 Yes Enterprise Yes
BOOTP Yes
HTTP Yes
HTTPS Yes
DNS Yes
DDNS Yes
WINS Yes
UPNP Yes
Bonjour. Yes
SMTP Yes
POP3 Yes
SNMPv1&v3 Yes
SNTP Yes
IPP Yes
IPPS Yes
WSD Print Yes
WSD Scan N/A
LLTD Yes
IEEE802.1X Yes
LPR Yes
Port9100 Yes
Telnet Yes
FTP Yes
IPSec Yes
Secure Protocol Server N/A
LDAP N/A
LDAPS N/A
CIFS N/A
FTP N/A
FTPS N/A
SMTP N/A
46356101TH Rev.1 1-10

1. CONFIGURATION
1.5 Interface specifications
1.5.1 USB Interface Specification (2) Cable

Cable length : Specification Cable of USB2.0 spec. of less than 5m.(less
1.5.1.1 Outline of USB Interface than 2m is recommended)
(Shield cable should be used)
(1) Basic Specification
USB (Support Hi-Speed USB)
(2) Transmission Mode 1.5.1.3 USB Interface Signal
Full Speed (12Mbps±0.05% max.) Name of Single Function
Hi speed (480Mbps±0.05% max.) 1 Vbus Power Supply (+5V)(red)
(3) Power Control 2 D- Data transmission (white)
Self power device 3 D+ Data transmission (green)
4 GND Single ground (black)
Shell Shield
1.5.1.2 USB Interface Connector and Cable
(1) Connector
• Printer side: B receptacle (female)
Upstream port
Equivalent of UBB-4R-D14C-4D(LF)(SN) (Made by JST Mfg.
Co.,Ltd)
2 1
3 4
Connector pin arrangement
• Cable side: B plug (male)
46356101TH Rev.1 1-11

1. CONFIGURATION
1.5.2 Network Interface Specification 1.5.2.3 Network Interface Signal

Pin No. Signal name Functions
1.5.2.1 Outline of Network Interface 1 TRD+(0) Transmit and receive Data 0 (+)
Basic Specification 2 TRD-(0) Transmit and receive Data 0 (-)
Network Protocol 3 TRD+(1) Transmit and receive Data 1 (+)
TCP/IP related 4 TRD+(2) Transmit and receive Data 2 (+)
5 TRD-(2) Transmit and receive Data 2 (-)
1.5.2.2 Network Interface Connector and Cable 6 TRD-(1) Transmit and receive Data 1 (-)
7 TRD+(3) Transmit and receive Data 3 (+)
(1) Connector
8 TRD-(3) Transmit and receive Data 3 (-)
1000 Base-T/100 BASE-TX/10 BASE-T
(auto switch and simultaneous use are not available)
1 8
(2) Cable
Unshielded twisted pair cable with RJ-45 connectors (category 5e or later)
46356101TH Rev.1 1-12

1. CONFIGURATION
1.5.3 USB Host Interface 1.5.4 Wireless LAN Interface (User Install Option)
1.5.3.1 Outline of USB Host Interface 1.5.4.1 Outline of Wireless LAN

(1) Basic Specification (1) Specification
USB IEEE 802.11a/b/g/n (2.4GHz/5GHz)
(2) Transmission Mode (2) Power supply voltage
Hi Speed (480Mbps±0.05% max.) 5V
(3) Supply Power (3) Printer side interfaces
Max. 500mA USB
(4) Connection devices
USB memory

USB Port
1.5.3.2 USB Host Interface Connector
USB A plug connector
Equivalent of UBA-4R-D14-4DLF (JST Mfg. Co.,Ltd)
4 3 2 1
1.5.3.3 USB Host Interface Signal

Name of Signal Function
1 Vbus Power Supply (+5V)(red)
2 D- Data transmission (white)
3 D+ Data transmission (green)
4 GND Single ground (black)
Shell Shield
46356101TH Rev.1 1-13

2. TROUBLESHOOTING PROCEDURES
2.1 Precautions prior to repair.............................................................2-2
2.2 Items to be checked prior to taking action on abnormal images...2-2
2.3 Precautions when taking action on abnormal images...................2-2
2.4 Preparations for troubleshooting....................................................2-2
2.5 Troubleshooting method................................................................2-3
2.6 Fuse Checking.............................................................................2-28
2.1 Precautions prior to repair

(1) Confirm the basic check items indicated in the User's Manual.
(2) Through hearing from the user, obtain information, as far in detail as possible, on the situation concerning the fault.
(3) Inspect the printer in a condition close to the actual situation in which the fault occurred.
2.2 Items to be checked prior to taking action on abnormal images

(1) Check to see if the printer is operated in an adequate environment.
(2) Check to see if the consumables (toner, drum cartridges) are replaced properly.
(3) Check to see if the right paper is used. See the paper specifications.
(4) Check to see if the drum cartridges are installed properly.
2.3 Precautions when taking action on abnormal images

(1) Do not bring your hand or any object in contact with the surface of the OPC drum.
(2) Do not expose the OPC drum to direct sun.
(3) Do not touch the fuser unit, which can be very hot.
(4) Do not expose the image drums to light for over five minutes at the room temperature.
2.4 Preparations for troubleshooting

(1) Display of LCD
The breakdown situation of this machine is display in LCD.
Do an appropriate trouble repair based on information displayed in LCD.
46356101TH Rev.1 2-2

2.5 Troubleshooting method
2.5.1 Preparing for troubleshooting (8-5) Paper is not supplied from the Duplex unit to the regist roller...............2-18
(9) Paper size error (error code 400)................................................................ 2-19
(1) LCD Display Trouble......................................................................................2-4
(9-1) Jam occurs when paper end is located near the hopping sensor..........2-19
(1-1) LCD displays nothing..............................................................................2-4 (10) ID unit Up/Down error (Service call 142)..................................................... 2-19
(1-2) Display of OKI logo.................................................................................2-5
(10-1) Error occurs during the Up movement of the ID unit.........................2-19
(1-3) Error message display............................................................................2-5
(10-2) Error occurs during the Down movement of the ID unit.....................2-20
(2) Abnormal Printer operation after powered on................................................2-5
(11) Fuser unit error (error 170 to 177)................................................................2-20
(2-1) No operation...........................................................................................2-5
(11-1) Error occurs immediately after the power is turned on......................2-20
(2-2) Abnormal sound......................................................................................2-6
(11-2) Error occurs approx. 1 minute after the power is turned on...............2-20
(2-3) Abnormal odor.........................................................................................2-7
(12) Motor fan error (error code 122, 128).......................................................... 2-21
(2-4) Slow starting time....................................................................................2-7
(3) Paper feed jam (error code 391: 1st tray)......................................................2-9 (12-1) The rear fan and front fan does not rotate immediately after the power is turned on...2-21
(12-2) All fans of the printer do not rotate....................................................2-21
(3-1) Jam occurs immediately after the power is turned on. (1st tray).............2-9
(13) Print speed is slow. (Performance is low.)...................................................2-22
(3-2) Jam occurs immediately after the paper feed is started. (1st tray).........2-9
(4) Feed jam (error code 380)........................................................................... 2-10 (13-1) Print speed decreases......................................................................2-22
(14) Option unit cannot be recognized................................................................2-22
(4-1) Jam occurs immediately after the power is turned on........................... 2-10
(4-2) Jam occurs immediately after the paper feed is started........................ 2-11 (14-1) Option tray unit cannot be recognized...............................................2-22
(5) Paper feed jam (error code 390: Multipurpose tray).................................... 2-12 (15) LED head cannot be recognized. (error code 131, 132, 133, 134)..............2-23
(5-1) Jam occurs immediately after the power is turned on. (Multipurpose tray).. 2-12 (15-1) Service call 131 to 134 (LED HEAD Missing)...................................2-23
(5-2) Jam occurs immediately after paper feed is started. (Multipurpose tray)....2-12 (16) Toner cartridge cannot be recognized. (error code 540, 541, 542, 543).....2-23
(6) Paper running jam (error code 381)............................................................. 2-13 (16-1) Error caused by the consumable items.............................................2-23
(6-1) Jam occurs immediately after the power is turned on...........................2-13 (16-2) Error caused by the toner sensor......................................................2-23
(6-2) Jam occurs immediately after a paper is taken into printer...................2-14 (16-3) Error caused by the defective mechanism........................................2-24
(6-3) Jam occurs in the middle of paper running path...................................2-15 (17) Fuse cut error (error codes 153 to 155).......................................................2-25
(6-4) Jam occurs immediately after paper has reached the fuser..................2-15 (17-1) Fuse cut error....................................................................................2-25
(7) Paper unloading jam (error code 382)......................................................... 2-16 (18) Humidity sensor error (error code 123)........................................................2-25
(7-1) Paper exit jam occurs immediately after the power is turned on...........2-16 (18-1) Humidity sensor error........................................................................2-25
(7-2) Paper exit jam occurs after a paper is taken into printer.......................2-16 (19) Wiring diagram.............................................................................................2-26
(7-3) Paper unloading jam occurs in the middle of paper running path.........2-17
(8) Two-sided printing jam (error code 370, 371, 372, 373, 383)...................... 2-17 Note! • When replacing the CU/PU board, please read the content on the
(8-1) Two-sided printing jam occurs immediately after the power is turned on....2-17 EEPROM chip of the old board and copy it to the new board. (Refer to the
(8-2) Two-sided printing jam occurs during taking in the paper into Duplex unit... 2-18 Printer(SFP) Maintenance Manual for common section (46470802TH) when
(8-3) Two-sided printing jam occurs in the process of reversing paper..........2-18 exchange the CU/PU board)
(8-4) Two-sided printing jam occurs during transporting paper inside the Duplex unit..2-18
46356101TH Rev.1 2-3

2.5.1.(1) LCD Display Trouble Check item Checking method Action in case of NG
(1-1) LCD displays nothing (1-1-2) Checking power supplies
Check item Checking method Action in case of NG AC power supplied to CU/PU Check the supplied voltage of the Replace the low-voltage
board connector on the CU/PU board. power supply.
(1-1-1) Checking connections POWER connector Replace the POWER
7pin: 5V cable.
Connection between the Check the connection between Connect the AC cable
8pin: 0V
printer and AC power supplied the printer and AC power properly.
12,13,14pin: 24V
supplied.
9,10,11pin: 0V
Cable assembly connecting Make sure the low-voltage power Connect the cable
AC power supplied to TP1 (C542)Check the supplied Replace the CU/PU
low-voltage power supply unit supply unit is connected to the properly.
board voltage of the SUIF connector on board or FFC cable.
to CU/PU board POWER connector on the CU/
the TP1 board.
PU board properly.
1,2,3,6pin: 5V
Check whether the cable
4,5,20,21,22pin: 0V
connector is half-connected or
tilted. (C532)Check the supplied
voltage of the CN502 connector
Check whether there is any Replace the cable with
on the 76P board.
fault in the cable assembly, e.g., a good cable.
1,3pin: 5V
missing wires.
8pin: 3.3V
Connection between CU/PU Make sure the 20-pin FFC is Connect the FFC cable 2,4pin: 0V
board and TP1 board connected to the OPE_TP1 properly.
AC power supplied to LCD (C542)Check the supplied Replace the TP1 board
connector on the CU/PU board
voltage of the TFT connector on or LCD.
properly.
the TP1 board.
Check whether the cable
33,34pin: 3.3V
connector is half-connected or
29pin: 5V
tilted.
4,5,9,13,17,21,25,29,35,36pin: 0V
Check for broken wires using a Replace the FFC cable
(C532)Check the supplied Replace the 76P board
tester. with a good cable.
voltage of the CN501 connector or LCD.
Check visually whether the
on the 76P board.
sheath peels.
7pin: 3.3V
8pin: 0V
46356101TH Rev.1 2-4

Check item Checking method Action in case of NG 2.5.1.(2) Abnormal Printer operation after powered on
(2-1) No operation
(1-1-3) Checking LSI operation
Check item Checking method Action in case of NG
I/F signal from CU/PU board (C542)Check whether signals Replace the CU/PU
to TP1 board are output to the OPE_TP1 board. (2-1-1) Checking connections
connector on the CU/PU board.
9,10pin: Transmission / Reception The same check of (1-1-1)
data
(2-1-2) Confirmation of the power switch LED
11pin: Reboot
Signals should be always output Power Switch LED Confirm whether the LED is off. Replace either of the
under normal conditions. If the LED blinks rapidly, the low-voltage power supply
number of blinking times in a unit, the CU/PU board,
(C532)Check whether signals
cycle shows an error. The timing Power SW-board, the
are output to the OPE_76P
of blinking rapidly is shown in the cables connected to the
connector on the CU/PU board.
below figure low-voltage power supply
6pin: Reception data
unit and CU/PU board
8pin: Transmission data
or the cables connected
7pin: Reset Rapid blinking of the LED
to the CU/PU board
Signals should be always output
and Power SW-board.
under normal conditions. N times blinking
In case of 2, 4, 8 or 10
ON times of LED blinking
rapidly: Replace either
1.0 sec lighting of the low-voltage power
…
(No blinking) supply unit, the CU/
(1-2) Display of OKI logo PU board, the cables
OFF connected to the low-
Check item Checking method Action in case of NG voltage power supply unit
and the CU/PU board.
(1-2-1) Operation panel display does not change.
In case of 3, 6 or 9
One time blinking (2.5Hz)
Operation panel display OKI logo stays on. Replace the CU/PU times of LED blinking
ON times 250mS
board. rapidly: Replace the
OFF times 150mS
CU/PU board.
A cycle
(1-3) Error message display

(1-3-1) Error message
Error message display Check the detail of the error on Follow the instructions.
the error message list.
46356101TH Rev.1 2-5

Check item Checking method Action in case of NG (2-2) Abnormal sound
(2-1-3) Checking power supplies Check item Checking method Action in case of NG
AC power supplied to printer Check the supplied voltage of the To supplies the AC (2-2-1) Checking for loss of synchronization of motor (driver failure)
AC power supplied. power.
Operation of each motor Check whether each motor Replace CU/PU board
AC power supplied to CU/PU Check the supplied voltage of the Replace the low-voltage operates properly using the self- and SU board.
board connector on the CU/PU board. power supply. diagnosis mode.
POWER connector Replace the POWER Check by detection of a load.
7pin: 5V cable. Noise that sounds like "pooh" is
12,13,14pin: 24V made when there is a fault.
8,9,10,11pin: 0V
Condition of each motor cable Check the wiring of each motor. Replace the motor
Check for a short circuit by visual cable.
check and using a tester. Correct the wiring.
Disconnect the motor cable from
the PCB and check the resistance
between the FG and each pin of
the disconnected cable.
(2-2-2) Checking for loss of synchronization of motor (load by consumables)
Operation of each motor Check whether each motor Replace the

operates properly using the self- consumable(s).
diagnosis mode.
Check by detection of a load.
Noise that sounds like "pooh" is
made when there is a fault.
(2-2-3) Check for gear jumping (load by consumables)
Operation of each motor Check whether each motor Replace the

operates properly using the self- consumable(s).
diagnosis mode.
Check by detection of a load.
Noise that sounds like "batz batz"
is made when there is a fault.
Position of consumables Check visually whether each Replace or repair

consumable gear is in place and mechanical part(s).
they engage with one another.
(2-2-4) Checking cable wiring
Cable wiring around cooling Check whether a cable touches Lay the cable properly.
fans the blades of a fan as the cable
is not properly laid.
When it does, noise that sounds
like "clack clack" is made.
46356101TH Rev.1 2-6

(2-3) Abnormal odor

(2-3-1) Locate the position with abnormal odor occurred.
Fuser unit Take out the fuser and confirm Perform (2-3-2).
the odor.
Low-voltage power supply Take out the low-voltage power Exchange low-voltage
unit supply unit and confirm the odor. power supply unit
(2-3-2) Check the condition of fuser.
Life count of fuser Confirm the life count of the fuser It may have abnormal
by the maintenance utility. smell around a new
printer.
Foreign confirmation of fuser

Confirm whether the fuser is Remove the foreign
jammed with foreign body such body.
as paper inside.
(2-4) Slow starting time

(2-4-1) Check a fuser unit
Halogen lamp Confirm the wattage of the Exchange for wattage

halogen lamp mounted in the parts of the rated
fuser. voltage.
46356101TH Rev.1 2-7

(3) Error number and jam location at paper jam JAM occur position diagrammatical view
Name Reference Corresponding

Feed (front cover jam) J5 IN2, WR J6
(381:TRANSPORT)
IN1, IN2, WR,
Transport (paper feed jam) J6 J5(380:FEED)
EXIT Write sensor J12(400:PAPER
SIZE ERROR)
Exit (paper reject jam) J7 EXIT
Tray1 (paper feed jam) J10 IN1 IN sensor

J7
(382:EXIT) J9
Paper size error (paper size
J12 IN1 (390:MISS FEED AT
error) Exit sensor FRONTFEEDER)
J8
(383:DUPLEX ENTRY) Duplex Front sensor
Tray1 Hopping sensor

Duplex rear sensor
J2 J10
(371:DUPLEX INPUT) (391:TRAY1)
Recovering Paper Jam Tray2 IN sensor
J3
J11
• Refer to the User’s Manual for method of Jam recovering. (372:MISS FEED AT DUPLEX)
(392:TRAY2)
Tray2 Hopping sensor
Warning
Tray3 IN sensor
J14
• If the machine has turned on, the fuser unit may be hot. This area is cleanly labelled. (393:TRAY3)
Do not touch Tray3 Hopping sensor
Note! • The image drum (the green tube) is very delicate. Handle it carefully.
• Do not expose the image drum to direct sunlight or very bright interior light
(approximately more than 1500 lux). Even under the normal interior light, do
not leave it for more than 5 minutes.
46356101TH Rev.1 2-8

2.5.1. (3) Paper feed jam (error code 391: 1st tray) (3-2) Jam occurs immediately after the paper feed is started. (1st tray)
(3-1) Jam occurs immediately after the power is turned on. (1st tray)
Check item Checking method Action in case of NG (3-2-1) Check condition of the paper running path
(3-1-1) Check condition of the paper running path Paper running path
Check if paper is jammed or not in the paper Remove the jammed
of the front unit running path. paper.
aper running path
P Open the front cover check if paper is not Remove the jammed
of the front unit jammed in the paper running path. paper. (3-2-2) Check condition of the mechanical parts
(3-1-2) Check condition of the mechanical parts Hopping sensor Check the sensor lever shapes and Replace the sensor
and IN sensor lever operations for any problem. lever(s) with proper
Hopping sensor Check the sensor lever shapes and Replace the sensor check one(s).
and IN sensor lever operations for any problem. lever(s) with proper
check one(s). Check the separator Check if any foreign materials such as paper Remove the foreign
assemblies of the dust on the surface of the feed roller or of material.
(3-1-3) Check condition of electrical parts feed roller, the the pickup roller or not.
pickup roller and the
Check the detection Confirm that the sensor signals are normally Replace the CU/PU Check if the feed roller or the pickup roller Replace the separator
tray.
condition of the detected by using the Maintenance Menu board, or appropriate has worn out or not. assemblies of the feed
sensor signal. SWITCH SCAN function. sensor(s) or roller, pickup roller
connection cord(s) and tray.
Hopping sensor and Check the following signals by using the CU/ Replace the CU/PU (3-2-3) Motor operation check
IN sensor output PU board HPSNS and RGSNS connector : board.
level check HPSNS pin 2: Hopping sensor Paper feed motor Confirm that the paper feed motor works Replace the CU/PU
RGSNS pin 5: IN sensor normally by using the Motor & Clutch Test of board or the paper
Check that the above signal levels are the self-diagnostic mode. feed motor.
changed by operating the levers of the
Paper feed motor Pull out the CU/PU board HOP connector, Replace the CU/PU
sensors.
driver and check the following at the side of the board.
connector.
Between 1pin – FG: Several M
(3-2-4) Clutch operation check
Feed clutch and Confirm that the feed clutch and regist Replace the CU/
regist clutch clutch works normally by using the Motor & PU board or the feed
Clutch Test of the self-diagnostic mode. clutch or regist clutch.
Pull out the cassette for the rollers to be
seen, and check operation.
46356101TH Rev.1 2-9

Check item Checking method Action in case of NG 2.5.1. (4) Feed jam (error code 380)
(4-1) Jam occurs immediately after the power is turned on.
(3-2-5) Check the system connection
Paper feed motor

Check the connection condition of the cable. Connection state Check item Checking method Action in case of NG
drive cable Check if the connector is connected in normally.
(4-1-1) Check condition of the paper running path
the half-way only or not, and check if the Replace the cable.
connector is inserted in a slanted angle or aper running path
P Open the front cover check if paper is not Remove the jammed
not. Check also that cables are assembled of the front unit jammed in the paper running path. paper.
without any abnormality.
(4-1-2) Check condition of the mechanical parts
Pull out the CU/PU board HOP connector, Replace the cable
and check the following at the side of the with the good cable Hopping sensor, Check the sensor lever shapes and Replace the sensor
connector. that normalizes the IN sensor and WR operations for any problem. lever(s) with proper
sensor lever check one(s).
Between 1pin – FG: Do not short-circuit connection condition.
Between 2pin – FG: Do not short-circuit (4-1-3) Check condition of electrical parts
Between 3pin – FG: Do not short-circuit
Between 4pin – FG: Do not short-circuit Check the detection Confirm that the sensor signals are normally Replace the CU/PU
condition of the detected by using the Maintenance Menu board or sensor or
Feed clutch cable Check the connection condition of the cable. Connection state sensor signal. SWITCH SCAN function. cable.
cable and regist Check if the connector is connected in normally.
Hopping sensor, Check the following signals by using the CU/ Replace the
clutch cable the half-way only or not, and check if the Replace the clutch.
IN sensor and WR PU board HPSNS and RGSNS connector: appropriate sensor(s).
connector is inserted in a slanted angle or
sensor output level HPSNS 2pin: Hopping sensor
not. Check also that cables are assembled
check RGSNS 5pin: IN sensor
without any abnormality. RGSNS 2pin: WR sensor
Feed clutch Pull out the CU/PU board HOC connector, Replace the clutch Confirm that the above signal levels change
when the sensor lever is operated.
and check the following at the side of the and properly assemble
connector. appropriate parts.
Between 1pin – 2pin: About 240
Regist clutch Pull out the CU/PU board REC connector, Replace the clutch
Paper feed motor Pull out the CU/PU board HOP connector, Replace the Paper
and check the following at the side of the feed motor.
connector.
Between 1pin – 2pin: 3.4 or 5
46356101TH Rev.1 2-10

(4-2) Jam occurs immediately after the paper feed is started. Check item Checking method Action in case of NG
Check item Checking method Action in case of NG (4-2-5) Check the system connection
(4-2-1) Check condition of the paper running path Paper feed motor
Check the connection condition of the cable. Replace the cable
drive cable Check if the connector is connected in with the good cable
Paper running path
Check if paper is jammed or not in the paper Remove the jammed the half-way only or not, and check if the that normalizes the
of the front unit running path. paper. connector is inserted in a slanted angle or connection condition.
not. Check also that cables are assembled
(4-2-2) Check condition of the mechanical parts without any abnormality.
Hopping sensor, Check the sensor lever shapes and Replace the sensor Pull out the CU/PU board HOP connector, Replace the cable and
IN sensor and WR operations for any problem lever(s) with proper and check the following at the side of the properly assemble.
sensor lever check one(s). connector:
(4-2-3) Motor operation check
Paper feed motor Confirm that the paper feed motor works Replace the CU/ Between 3pin – FG: Do not short-circuit
normally by using the Motor & Clutch Test of PU board or the feed Between 4pin – FG: Do not short-circuit
the self-diagnostic mode. motor.
Feed clutch cable Check the connection condition of the cable. Normalizes the
Paper feed motor Pull out the CU/PU board HOP connector, Replace the CU/PU Check if the connector is connected in connection condition.
driver and check the following at the side of the board. the half-way only or not, and check if the Replace the clutch.
connector: connector is inserted in a slanted angle or
Between 1pin – FG: Several M not.
Feed clutch Pull out the CU/PU board HOC connector, Replace the clutch
Between 4pin – FG: Several M and check the following at the side of the and properly assemble
(4-2-4) Clutch operation check Between 1pin – FG: Do not short-circuit
Feed clutch and Confirm that the feed clutch and regist Replace the CU/ Between 1pin – 2pin: About 240
regist clutch clutch works normally by using the Motor & PU board or the feed
Regist clutch Pull out the CU/PU board REC connector, Replace the clutch
Clutch Test of the self-diagnostic mode. clutch or regist clutch.
seen, and check operation.
connector.
46356101TH Rev.1 2-11

2.5.1. (5) Paper feed jam (error code 390: Multipurpose tray) (5-2) Jam occurs immediately after paper feed is started. (Multipurpose tray)
(5-1) Jam occurs immediately after the power is turned on. (Multipurpose tray)
(5-1-1) Check condition of the paper running path aper running path
P
of the multipurpose running path. paper.
aper running path
P
tray
Sheet Receive of the
Confirm that the Sheet Receive has moved Correct installation
(5-1-2) Check condition of the mechanical parts multipurpose tray up normally. of the above parts
Confirm that the support spindle and spring so that the Sheet
IN sensor and WR Check the sensor lever shapes and Replace the sensor
of the Sheet Receive have been installed in Receive moves up to
sensor lever check operations for any problem lever(s) with proper
the specified positions normally. the specified position
one(s)
normally.
(5-1-3) Check condition of electrical parts
Check the detection Confirm that the sensor signals are normally Replace the CU/PU
IN sensor and WR Check the sensor lever shapes and Replace the sensor
condition of the detected by using the SWITCH SCAN board, or appropriate
sensor lever check operations for any problem lever(s) with proper
sensor signal. function of the Maintenance menu. sensor(s) or
one(s).
connection cord(s).
Front cover Confirm that the locks in the right and left of Replace the font cover
In sensor and WR Check the following signals by using the Replace the sensor.
the front cover are locked normally. assembly
sensor output level CU/PU board RGSNS connector :
check RGSNS 5pin: IN sensor Check the feed roller Check if any foreign materials such as paper Remove the foreign
RGSNS 2pin: WR sensor and the pickup roller. dust on the surface of the feed roller or of material.
Confirm that the above signal levels change the pickup roller or not.
Check if the feed roller has worn out or not. Replace the feed
roller.
Paper feed motor Confirm that the paper feed motor works Replace the CU/
normally by using the Motor & Clutch Test of PU board or the feed
the self-diagnostic mode. motor.
driver and check the following at the side of the board.
connector:
46356101TH Rev.1 2-12

Check item Checking method Action in case of NG 2.5.1. (6) Paper running jam (error code 381)

(6-1) Jam occurs immediately after the power is turned on.
MPT clutch and Confirm that the paper feed motor works Replace the CU/PU
regist clutch normally by using the Motor & Clutch Test of board or MPT clutch
the self-diagnostic mode. or regist clutch. (6-1-1) Check condition of the running path.
seen, and check operation. Paper running path
Paper feed motor
Check the connection condition of the cable. Replace the cable
drive cable Check if the connector is connected in with the good cable Check the sensor Check if shape and movement of the sensor Replace the sensor
the half-way only or not, and check if the that normalizes the lever of the WR levers have any abnormality or not. lever with the good
connector is inserted in a slanted angle or connection condition. sensor. sensor lever.
not.
Check also that cables are assembled
without any abnormality. Check the detection Confirm that the sensor signals are normally Replace the CU/PU
condition of the detected by using the SWITCH SCAN board, or appropriate
Pull out the CU/PU board HOP connector, Replace the cable
sensor signal. function of the maintenance menu. sensor(s) or
and check the following at the side of the with the good cable
connection cord(s).
connector: that normalizes the
Between 1pin – FG: Do not short-circuit connection condition. Check the sensor Check the following signal by using the CU/ Replace the sensor.
Between 2pin – FG: Do not short-circuit lever of the WR PU board RGSNS connector ① :
Between 3pin – FG: Do not short-circuit sensor. RGSNS 2pin: WR sensor
Between 4pin – FG: Do not short-circuit Confirm that the above signal levels change
MPT clutch cable
Check the connection condition of the cable. Normalizes the
Check if the connector is connected in connection condition.
the half-way only or not, and check if the Replace the clutch.
connector is inserted in a slanted angle or
not.
MPT clutch Pull out the CU/PU board MPC connector, Replace the clutch
connector.
46356101TH Rev.1 2-13

(6-2) Jam occurs immediately after a paper is taken into printer. Check item Checking method Action in case of NG
Check item Checking method Action in case of NG (6-2-4) Check the system connection
(6-2-1) Check condition of the paper running path Feed motor drive Check the connection condition of the CU/ Normalize the
cable, ID motor drive PU board HOP connector, DCID connector, connection condition.
aper running path
P
Remove the ID unit and check if paper is Remove the jammed cable, belt motor DCHEAT connector, BELT connector cable. Replace the cable with
on the belt. jammed or not in the paper running path. paper. drive cable, fuser Check if the connector is connected in the normal cable.
drive cable the half-way only or not, and check if the
(6-2-2) Check condition of the mechanical parts connector is inserted in a slanted angle or not.
heck the sensor
C
Check if shape and movement of the sensor Replace the sensor
lever of the WR levers have any abnormality or not. lever with the good
sensor. sensor lever. Pull out the CU/PU board HOP connector, Normalize the
and check the following at the side of the connection condition.
(6-2-3) Motor operation check connector: Replace the cable with
Between 1pin – FG: Do not short-circuit the normal cable.
Paper feed motor
Confirm that the paper feed motor, belt Replace the CU/
driver, belt motor motor and ID motor work normally by PU board or the feed Between 2pin – FG: Do not short-circuit
driver and ID motor using the Motor & Clutch Test of the self- motor or the belt motor Between 3pin – FG: Do not short-circuit
diagnostic mode. or the ID motor or the Between 4pin – FG: Do not short-circuit
Check if any load exists or not. ID unit or the belt unit. Pull out the CU/PU board BELT connector,
and check the following at the side of the
connector:
driver, belt motor and check the following at the side of the board.
driver connector:
Between 4pin – FG: Several M MPT clutch cable
Check the connection condition of the cable. Normalizes the
Pull out the CU/PU board BELT connector, Check if the connector is connected in connection condition.
and check the following at the side of the the half-way only or not, and check if the Replace the clutch.
connector: connector is inserted in a slanted angle or
Between 1pin – FG: Several M not.
Between 2pin – FG: Several M Check also that cables are assembled
Between 3pin – FG: Several M without any abnormality.
MPT clutch Pull out the CU/PU board MPC connector, Replace the clutch
connector.
Pull out the CU/PU board BELT connector,
and check the following at the side of the
connector.
46356101TH Rev.1 2-14

(6-3) Jam occurs in the middle of paper running path. (6-4) Jam occurs immediately after paper has reached the fuser.
Check item Checking method Action in case of NG Check item Checking method Action in case of NG
(6-3-1) Motor operation check (6-4-1) Motor operation check
Paper feed motor,

Confirm that the paper feed motor, belt Replace the CU/ Fuser motor
Confirm that the fuser motor works normally Replace the CU/PU
belt motor and ID motor and ID motor work normally by PU board or the feed by using the Motor & Clutch Test of the self- board.
motor using the Motor & Clutch Test of the self- motor or the belt motor diagnostic mode. Replace the fuser
diagnostic mode. or the ID motor or the Check if any load exists or not. motor.
Check if any load exists or not. ID unit or the belt unit. Replace the fuser unit.
Paper feed motor Pull out the CU/PU board HOP connector, Replace the CU/PU (6-4-2) Temperature control of the roller rotation speed
driver, belt motor and check the following at the side of the board
driver connector: Heat roller detected Check the detected temperature of the heat Replace the fuser unit
Between 1pin – FG: Several M temperature roller using the self-diagnostic mode. Is and the CU/PU board.
Between 2pin – FG: Several M abnormally high temperature or abnormally
Between 3pin – FG: Several M temperature detected?
(6-4-3) Check the installation condition of fuser unit
Pull out the CU/PU board BELT connector,
and check the following at the side of the Fuser unit Check that the fuser unit is installed Install the fuser unit
connector: normally. correctly in a printer.
Between 1pin – FG: Several M (Is it pushed in down to the bottom-most
Between 2pin – FG: Several M point?)
46356101TH Rev.1 2-15

2.5.1. (7) Paper unloading jam (error code 382) (7-2) Paper exit jam occurs after a paper is taken into printer.
(7-1) Paper exit jam occurs immediately after the power is turned on.
(7-1-1) Check condition of the paper running path Face Up Stacker

Confirm that it is either fully opened or fully Eliminate any in-
Cover closed between condition of
aper running path
P Check if paper is jammed or not in the paper Remove the jammed
the cover between the
of the paper eject running path. paper.
fully open position and
unit
fully closed position.
Rear panel
Check that the installation condition of the emove the rear
R
EXIT sensor lever Check if shape and movement of the sensor Replace the sensor rear panel hampers smooth movement of a panel and re-install it.
check levers have any abnormality or not. lever with the good paper in the paper running path, or not.
sensor lever.
Paper running path Check that any mechanical load does not Correct the portion
(7-1-3) Check condition of electrical parts of eject unit exist that hampers the smooth movement of that becomes
paper in the paper running path of the paper mechanical load.
Check the detection Confirm that the sensor signals are normally Replace the CU/PU eject unit, by the visual inspection.
condition of the detected by using the SWITCH SCAN board or the EXIT
Check if the eject roller becomes difficult to
sensor signal. function of the maintenance menu. sensor or its cord or
rotate or not.
connection cord.
Check the output Check the following signal by using the CU/ Replace the EXIT (7-2-2) Check condition of the mechanical parts
signal level of the PU board EXIT connector : sensor.
ensor lever of the
S
Check if shape and movement of the sensor Replace the sensor
EXIT sensor. 2pin: EXIT sensor
paper exit sensor levers have any abnormality or not. lever with the good
Confirm that the above signal levels change
when the sensor lever is operated. sensor lever.
(7-1-4) Check the system connection (7-2-3) Motor operation check
EXIT sensor cord Confirm that the cables are not pinched, Replace the Fuser motor
Confirm that the fuser motor works normally Replace the CU/PU
sheathes are not peeled off, and they are connecting cable by using the Motor & Clutch Test of the self- board, the fuser motor
assembled normally. and normalize the diagnostic mode. or the fuser unit.
assembled condition. Check if any load exists or not.
Fuser motor drive Check the connection condition of the Replace the cable
cable cables. with the good cable
Visually check whether the CU/PU board that normalizes
DCHEAT connector is connected half or the connection
inserted skewed or its cord assembly is condition.
improper.
46356101TH Rev.1 2-16

(7-3) Paper unloading jam occurs in the middle of paper running path. 2.5.1. (8) Two-sided printing jam (error code 370, 371, 372, 373, 383)
(8-1) Two-sided printing jam occurs immediately after the power is turned on.
(7-3-1) Motor operation check Check item Checking method Action in case of NG
Fuser motor Confirm that the fuser motor works normally Replace the CU/PU (8-1-1) Check condition of the paper running path
by using the Motor & Clutch Test of the self- board, the fuser motor
diagnostic mode. or the fuser unit. aper running path
P
Check if any load exists or not. of the Duplex unit running path. paper.
Open the top cover and remove the ID
unit and belt unit, and check if any paper
remains in the paper reversing path or not.
Check the sensor Check if shape and movement of the sensor Replace the sensor
levers of the levers have any abnormality or not. lever with the good
respective sensors sensor lever.
of the Duplex unit.
Check the detection onfirm that the sensor signals are normally
C Replace the defective
condition of the detected by using the SWITCH SCAN sensor or connection
sensor signal. function of the self-diagnostic mode. cable.
Check sensor detection with paper in the
duplex unit, and with it removed from the
duplex unit.
46356101TH Rev.1 2-17

(8-2) Two-sided printing jam occurs during taking in the paper into Duplex unit. Check item Checking method Action in case of NG
Check item Checking method Action in case of NG (8-3-2) Motor operation check
(8-2-1) Sensor lever operation check Fuser motor Visually check whether paper started being Replace the planetary
reversed. gear.
DUP-IN sensor lever Open the top cover, remove the ID and the Replace the DUP-IN When no paper reversing operation has
belt unit, and touch the DUP-IN sensor lever sensor lever. performed, check whether the planet gear
to check whether it moves smoothly. at the lower right side of the fuser moves
smoothly.
DUP-IN sensor Confirm that the sensor signals are normally Replace the CU/PU
detected by using the SWITCH SCAN board, or appropriate
function of the self-diagnostic mode. sensor(s) or
connection cord(s).
(8-4) Two-sided printing jam occurs during transporting paper inside the Duplex unit.
(8-2-2) Check condition of the paper running path Check item Checking method Action in case of NG
Paper inverting Check that any foreign materials such as Remove the foreign (8-4-1) Sensor lever operation check
transport path paper chip or blue do not exist that hampers material.
the smooth movement of paper in the paper Dup-F sensor lever Open the top cover, remove the ID and the Replace the sensor
inverting transport path. belt unit and check the operation of the lever.
DUP-F sensor lever.
(8-4-2) Sensor check
Duplex pull-in/ Check if the pull-in/reversing roller of the Replace the rear
reversing roller and Duplex unit contacts or not with the pinch cover. Check the detection Confirm that the sensor signals are normally Replace the CU/PU
its pinch roller roller of the cover side when the Duplex rear condition of the detected by using the SWITCH SCAN board, appropriate
cover is closed. sensor signal function of the self-diagnostic mode. sensor(s) or
(Does the pinch roller rotate when the roller Check sensor detection with paper in the connection cord(s).
is rotating?) duplex unit, and with it removed from the
duplex unit.
(8-3) Two-sided printing jam occurs in the process of reversing paper.

(8-5) Paper is not supplied from the Duplex unit to the regist roller.
(8-3-1) Sensor lever operation check
DUP-R sensor lever Open the top cover, remove the ID and the Replace the DUP-R
belt unit, and touch the DUP-R sensor lever sensor lever Duplex clutch Confirm that the Duplex clutch works Replace the CU/PU
to check whether it moves smoothly. normally by using the Motor & Clutch Test board or the clutch.
of the self-diagnostic mode. Confirm it by
DUP-R sensor Confirm that the sensor signals are normally Replace the CU/PU listening to the sound.
detected by using the SWITCH SCAN board, the sensor or
function of the self-diagnostic mode. its connection cord.
46356101TH Rev.1 2-18

2.5.1. (9) Paper size error (error code 400) 2.5.1. (10) ID unit Up/Down error (Service call 142)
(9-1) Jam occurs when paper end is located near the hopping sensor. (10-1) Error occurs during the Up movement of the ID unit
(9-1-1) Check paper feed condition (10-1-1) Check the mechanical load during the Up movement
Multifeed of papers Open the top cover and check if multifeed of If the multifeed Mechanical load
Check if abnormal heavy load is applied Replace the ID unit, or
papers occurs or not. occurs again after during installation when removing the ID unit. replace the right/left
the jammed paper is and removal of the side plate.
removed, replace the ID unit
roller of the tray in Greasing to the right
Check if the slant surface of the link lever is Apply grease.
use. and left Up/Down coated by grease or not.
Paper size Does the paper size specified for print Change the specified link levers
match the paper size of paper stuck in the paper size or size of Assembled condition Check if any part exists or not in the vicinity Assemble them
tray. paper inside the tray. of the right and left of link lever, that hampers movement of the correctly.
Hopping sensor Check if shape and movement of the sensor Replace the sensor Up/Down link levers link lever.
levers have any abnormality or not. lever with the good
(10-1-2) Up/Down mechanism
sensor lever.
Assembled condition the mechanism assembled so that the link
Is Assemble them
of the peripheral lever is connected to the driving gear? correctly.
mechanism of the
link lever
Right and left link Check if the link lever is set in the correct Assemble them
levers position that enables the specified correctly.
engagement of gears.
(Check if the link lever is set in the
wrong position that results in the wrong
engagement of gears by several teeth.)
46356101TH Rev.1 2-19

Check item Checking method Action in case of NG 2.5.1. (11) Fuser unit error (error 170 to 177)
(11-1) Error occurs immediately after the power is turned on.
(10-1-3) Sensor check
Up/Down sensor
Check if shape and movement of the sensor Replace the left link Check item Checking method Action in case of NG
lever (unified levers have any abnormality or not. lever.
structure with the left (11-1-1) Thermistor is defective Note)
link lever)
Upper thermistor, Check the respective thermistors if they are Replace the fuser unit.
Up/Down sensor Confirm that the sensor signals are normally Replace the high lower thermistor, shorted or opened internally.
detected by using the SWITCH SCAN voltage board. frame thermistor Check the resistance value at the connector
function of the self-diagnostic mode. pins in the bottom of the fuser unit.
Check if the SCAN state changes or not (Refer to section 6.1 Resistance check (fuser
when the incoming light is interrupted/ unit).)
passed by using a piece of paper or the like
Installed condition of Check if the fuser nit is pressed in until the Re-set the fuser unit.
for the transparent type sensor.
fuser unit. connector in the bottom of the fuser unit is
surely connected.
(10-2) Error occurs during the Down movement of the ID unit Note! Service calls 171 error and 171 error can occur when the printer temperature
is below 0 . Turn on the power again after the printer temperature has
Check item Checking method Action in case of NG increased.
(10-2-1) Check the mechanical load during the Down movement
Mechanical load Check if abnormal heavy load is applied Replace the ID unit, or
(11-2) Error occurs approx. 1 minute after the power is turned on.
during installation when removing the ID unit. replace the right/left
and removal of the side plate. Check item Checking method Action in case of NG
ID unit
(11-2-1) Temperature increase of fuser unit
Greasing to the right Check if the slant surface of the link lever is Apply grease.
and left Up/Down coated by grease or not. Thermostat, halogen Heater of the fuser unit is controlled of its Replace the fuser unit.
link levers lamp temperature. Check if the fuser unit gets hot
or not by touching it with hands.
Assembled condition
Check if any part exists or not in the vicinity Assemble them If the fuser unit temperature does not
of the right and left of link lever, that hampers movement of the correctly. increase and remains cold, check that the
Up/Down link levers link lever. resistance between pin-1 and pin-2, and
that in between pin-3 and pin-4 of the two
connectors is in the range of several ohms
to several ten ohms respectively. (Refer to
section 6.1 Resistance value (fuser unit).)
46356101TH Rev.1 2-20

Check item Checking method Action in case of NG 2.5.1. (12) Motor fan error (error code 122, 128)
(12-1) The rear fan and front fan does not rotate immediately after the power is turned
(11-2-2) Temperature increase of fuser unit
on.
Installation position heck if the upper thermistor is installed in
C Replace the fuser unit.
of the upper the far position from the specified position
thermistor or not causing detection of the lower
temperature than the actual temperature of (12-1-1) Cable connection condition and wiring condition
fuser unit.
Remove the heater cover, and check Cable connection Check if the connectors are connected Correct the connection
warpage of sensor by visual inspection. condition and wiring normally or not. condition of the
condition of the rear Check if extra length of the cables does not connectors. Correct
Installation position The lower thermister must be installed Replace the fuser unit.
fan and front fan touch the fan blade or not. the cable wiring route.
of the lower while contacting with the fuser unit. Check
Replace the fan.
thermistor if the lower thermister is installed in the far
position from the specified position or not
causing detection of the lower temperature
than the actual temperature of fuser unit. (12-2) All fans of the printer do not rotate.
(11-2-3) AC power input to the halogen lamp Check item Checking method Action in case of NG
AC power voltage
Check if the AC voltage for heater is Replace the low (12-2-1) 24V power supply
from the low voltage normally supplied or not. voltage power supply.
power supply Power supply CN2 connector, between pin-1 CU/PU board fuses,
Check if the fuses F1, F5 and F6 are not Replace the CU/PU
and pin-2, and between pin-3 and pin-4. F1, F5 and F6 open-circuit or not. board
Heater ON signal Check that the heater ON signal goes active Replace the CU/PU 24V power supplied Check the power supply voltages at the Replace the low
that is output from at the warming up timing, or not. board. to the CU/PU board POWER connector of the CU/PU board. voltage power supply.
CU/PU to the low "L" active while ON. Pins 12, 13 and 14: 24V
voltage power supply CU/PU board POWER connector pin-2 and
Pins 9, 10 and 11: 0VP
pin-4.
46356101TH Rev.1 2-21

2.5.1. (13) Print speed is slow. (Performance is low.) 2.5.1. (14) Option unit cannot be recognized.
(13-1) Print speed decreases. (14-1) Option tray unit cannot be recognized.
(13-1-1) Media Weight setting (14-1-1) Option try board
Media Weight that is Check if the wrong Media Weight has been Correct the Media Option tray unit Check if the option tray unit in use is of Replace it with an
specified for the print specified or not. Weight. correspond to the Printer. appropriate option tray
unit.
Connection between Check that the cord between the 2ND Correct the
the CU/PU board connector of the CU/PU board and the connections.
and the option tray option tray board is properly connected.
board (GOH-13)
Square connector Check if any foreign material exists in the Remove the foreign
connecting the connecting portion of the square connector. material.
option tray unit with
Is the terminals of the square connector Replace the
the main unit
damaged? connector.
(14-1-3) Check the control signals.
Control signal that Check the control signals that are output Replace the CU/PU
is output from the from the 2ND connector of the CU/PU board.
CU/PU board to the board.
option tray board Pin 9: TXD (PU -> 2nd)
(GOH-13) Pin 10: RXD (2nd -> PU)
46356101TH Rev.1 2-22

2.5.1. (15) LED head cannot be recognized. (error code 131, 132, 133, 134) 2.5.1. (16) Toner cartridge cannot be recognized. (error code 540, 541, 542, 543)
(15-1) Service call 131 to 134 (LED HEAD Missing) (16-1) Error caused by the consumable items.
(15-1-1) Check the system connection (16-1-1) Consumable items installation condition
Connecting Check the connecting condition of the FFC Correct the connection ID unit and toner Check that the ID unit is installed in the Correct the installation
condition of the CU/ by the visual inspection. to the normal cartridge normal position. Check that the lock lever of to the normal
PU board connector connecting condition. the toner cartridge is locked. installation condition.
and the head
connector
Head FFC Remove the head FFC from the printer. Replace the head FFC
(16-2) Error caused by the toner sensor
Check if any open-circuit or peeling-off of or CU/PU board.
sheath has occurred or not throughout the Check item Checking method Action in case of NG
cable.
(16-2-1) Toner sensor condition
Conduction of the Check if each fuse F14, F15, F16 is open or Replace the CU/PU
fuse on the CU/PU not. board. Toner sensor Is the receptor of the toner sensor stained? Wipe off the stain from
board the toner sensor.
Toner sensor Confirm that the toner sensor works Replace the toner
normally by using the SWITCH SCAN sensor board (76T), CU/
function of the self-diagnostic mode. PU board, or cable that
Place a white paper in front of the toner is located between the
sensor, and check if the SCAN state toner sensor board and
changes or not. the CU/PU board.
46356101TH Rev.1 2-23

Note! Toner sensor operation check method using the SWITCH SCAN function of (16-3) Error caused by the defective mechanism
the self-diagnostic mode.
(1) How to check operation of the toner sensor at the printer side. Check item Checking method Action in case of NG
1. Status change of the toner sensor can be checked from the Operator Panel (16-3-1) Mechanical load applied to the ID unit
using the self-diagnostic mode. First, switch the display to the Operator Panel
ID unit
Check if a heavy mechanical load is being Replace the toner or
display. For the method of switching the display to the Operator Panel display,
applied to the ID unit due to breakage of the ID unit.
refer to section 5.4.3 Switch Scan Test
waster toner spiral, or not.
2. Remove the ID unit and the toner cartridge (TC) from a printer. There is a Check if a heavy mechanical load is being
window inside a printer opposing the ID side when viewed from the front of applied to the ID unit by the waster toner
a printer. The toner sensor is located inside the window. box, or not.
3. Place a white paper 3 mm away from the sensor window. The white paper
should be placed in the manner of opposing the toner sensor. (16-3-2) Motor operating condition
4. When light is reflected by a white paper so that incident light falls on the ID motor Confirm that the respective ID motors work Replace the CU/PU
toner sensor, the Operator Panel display shows "H". When the paper is normally or not by using the Motor & Clutch board or the ID motor.
moved so that any light is not reflected by the paper so that the incident light Test of the self-diagnostic mode.
does not reach the toner sensor, "L" is displayed on the Operator Panel. Check if any extra load exists or not.
5. If the Operator Panel display toggles between "L" <-> "H" as a paper is
flipped in front of the toner sensor, it indicates that the toner sensor and the
related system of the printer are working normally.
Action to be taken at NG
• Clean surface of the toner sensor to remove the stains due to residual toner
and paper dust.
• Check the connection state between the CU/PU board and the toner sensor
board (76T) that are connected with the FFC cable.
• Check it once again, and if no change has found in the state, replace the CU/
PU board or the toner sensor board (76T).
(2) How to check operation of the toner sensor at the toner cartridge (TC) side
1. To the position where the toner sensor is confirmed to be operating normally
in the printer itself by the above paragraph (1), install the TC and the ID unit
to check operations by observing display on the Operator Panel.
2. If the ID unit works normally, the display on the Operator Panel will toggle
between "L" <-> "H" in synchronism with movement of the silver reflector
plate that is located on the side of the ID.
Action to be taken at NG
• Check operation condition of the respective ID motors by using the Motor &
Clutch Test of the self-diagnostic mode.
• Clean surface of the silver reflector plate on the side of ID to remove stains.
(Stain due to toner or paper dust)
• Replace the TC of different color and the ID unit as a pair.
If a satisfactory operation is attained by using the a pair of TC of different
color and the ID unit, replace the TC or replace the ID unit.
46356101TH Rev.1 2-24

2.5.1. (17) Fuse cut error (error codes 153 to 155) 2.5.1. (18) Humidity sensor error (error code 123)
(17-1) Fuse cut error (18-1) Humidity sensor error
(17-1-1) Check the system connection (18-1-1) Check the system connection
Connecting the CU/ Check if the 20-conductor FFC is connected Connect the FFC Connection to the Check if the 20-conductor FFC is connected Re-connect the cable
PU board and the to SSNS connector of the CU/PU board normally. CU/PU board and to the SSNS connector of the CU/PU board normally.
toner sensor board and the CN1 connector of the 76E board is to the toner sensor normally.
connected normally. board Check if the 20-conductor FFC is connected
Check if the connector is connected in to the CN1 connector of the 76E board
the half-way only or not, and check if the normally.
connector is inserted in a slanted angle or not. Check if the connector is connected in
the half-way only or not, and check if the
Check if any peeling-off of sheath has Alternately, replace
connector is inserted in a slanted angle or not.
occurred or not throughout the cable. the FFC.
(17-1-2) Fuse cut circuit Check if any peeling-off of sheath has Replace the FFC with
occurred or not throughout the cable. the normal FFC.
CU/PU board Upon completion of the system connection Replace the CU/PU
check, turn off the power once and back on. board. (18-1-2) Environment condition
The, check if the error occurs or not.
Sharp change Is the environment condition changed Leave a printer for
of environment sharply from a low temperature environment around one hour in
condition to a high environment condition within a the new environment
short time? (Example is such a case that a to get used to the new
printer is moved from storage condition of a environment. After
cold area in winter to an office environment.) that, turn on the power
again.
Before turn on the
power, touch the
metal panel of the
controller panel
and the metal plate
inside a printer to feel
temperature increase
inside a printer with
human hands. After
confirmation that the
printer temperature
has increased close to
the room temperature,
turn on the power
again.
46356101TH Rev.1 2-25

2.5.1. (19) Wiring diagram

Belt Thermistor
20P
REAR Cover open switch 2P
Photo Interrupter Y LED HEAD
EXIT sensor 3P 20P
Photo Interrupter M LED HEAD
Host
WR sensor 3P Core 20P
Photo Interrupter C LED HEAD
IN sensor 3P
20P
IC Card
Reader
Photo Interrupter
HOP sensor Core *1
K LED HEAD
3P
Photo Interrupter
5P 5P 2P 20P 20P 20P 20P
Paper END sensor 3P
5P
Photo Interrupter 6P
MPT Paper END sensor 3P 9P
Top cover open switch 2P 2P
WLAN Unit Core 6P

6P
Front FAN 3P
Cover open switch 4P
HOP 4P
USB
4P
4P
Motor CU/PU Board

DCID
10P
10P
10P
Motor
Board 76M
5P
Clutch 2P
(Hop)
4P
Clutch LAN
(REG)
2P Fuser
Clutch
2P Unit
(IDC)
Clutch
Note! 2P
Mounted OPE Panel (MPC)
4P
with Graphic LCD 12P Core *1
22P 26P 20P 7P 10P 6P 12P 2P 8P 4P 2P 3P 14P 8P

P13
OPE Panel
12P
With Graphic LCD

14P
High Voltage Power Unit
26P
8P
8P Clutch
DC 4P
(Dup)
Photo Interrupter
HEAT ACDC Power Unit 3P Inlet
Motor 4P
3P 3P Electric charge removal 4P
Note! Cassette detect sensor /TAG/Fusecut
20P
Belt FG
Mounted
7-inch touch Panel ID FAN 3P Board 76E Shutter Motor
12P Solenoid
22P Drawer
Connector
Rear FAN
7-inch touch Panel Toner Sensor Unit Option I/F
7-inch
6P
Control board
40pin
40pin
touch Board 76T

panel Board TP1
22P
Color Regist sensor
5P
Density sensor
5P
22P
Photo Interrupter
Button board Dup Rear sensor 3P
Photo Interrupter Core *1 : Two cables are winded with one core.
Board THS Dup Front sensor 3P
Wiring diagram (Printer section)
46356101TH Rev.1 2-26

2.5.2 Troubleshooting the abnormal images Information 2 : ID contact positions
• Refer to the Printer(SFP) Maintenance Manual for common

section (46470802TH) for troubleshooting the abnormal im-
ages.
Information 1 : Periodic abnormalities

(1) Periodic abnormality occurs in vertical direction
Actions to be taken Toner feed roller
Check item Check work at NG
(1-1) Cycle Ground
Replace the ID
Image drum Check that the cycle is 94.3 mm.
unit
Replace the ID
Developing roller Check that the cycle is 34 mm.
unit
Replace the ID
Toner feed roller Check that the cycle is 45.3 mm.
unit
Replace the ID Developer
Charge roller Check that the cycle is 29.8 mm.
unit roller
Replace the
Fuser belt Check that the cycle is 142.6 mm. Charge roller
fuser unit.
Replace the
BU Roller of fuser Check that the cycle is 113.1 mm.
fuser unit.
Replace the
Transfer roller Check that the cycle is 50.3 mm.
belt unit.
46356101TH Rev.1 2-27

2.6 Fuse Checking

If any of the following errors occurs, check the corresponding fuse on the CU/PU control
Fuse Name Error Description Insert Point Resistance
board or or Scanner board aor high voltage power supply board. (Refer to following Table)
High F501 Service Call 121 High voltage power board 24V
Fuse Name Error Description Insert Point Resistance voltage
power
CU/PU F5 • Service Call 121 High-voltage board supply 1Ω or less
board • Not detect optiontray Option Tray board
(76M OP panel (76C
• The operator panel
board) board)
backlight blackout Supply to F12
F12 • Don't use the USBHost USBHost
• Service Call 160 to 163 TNRSNS
F6 Don't use the wireless USB WLAN

LAN
F9 • Scanner Printer
• Home position error
• ADF sensor error
• Lamp error (CIS error)
F10 • Service Call 121 EPU
• Service Call 990 TAG
F501 • Service Call 123 SSNS 1Ω or less

• Service Call 124
F502 No display on the OP power supply (Touch Panel)
operator panel
F15 Service Call 131 to 134 Head control
F14,F16 Service Call 131 to 134 HEAD LED
F4 Hopping JAM Hopping motor, clutch
Service Call 128 Front FAN
Option Tray
F2 Service Call 121 High voltage power supply
F8 • Service Call 128 Exit FAN, ID clutch,
• Service Call 150 to 155 Fuse cut
F13 Do not start the Printer Printer

F503 7 "TP representation OPE-LED
reception LED does not
turn on
46356101TH Rev.1 2-28

3. MAINTENANCE MENUS
The Printer can be adjusted by using Maintenance Utility, or button operation on its operator panel.
On the panel, maintenance menus are provided in addition to general menus. Select the menu intended for each adjustment purpose.
.1 Self-diagnostic mode..3-2
3.1 System maintenance menu

3.1.1 For maintenance personnel
Note! This menu is not disclosed to the end users.

The System maintenance menu for the end users, refer to the user's manual of the target apparatus.
The step of display of the service menu is different from the [class] of the target apparatus.
Check the step of display for the Service Menu with check the target apparatus and [class] in chapter 1.
Class
Panel Initial
Step of display for Service Menu Note
Display Panel Type No. Model Password
pattern
This menu is activated by holding down ⓒ (ENTER), ⓓ (BACK) and ⓔ (ONLINE) buttons at the apparatus status in standby and 000000
1, 2 C712, C843
then enter the password.
P-1 Graphic
When the equipment is in standby mode, access the password entry screen by pressing Menu Up, C (Clear), 0, 1, 0, 3, #Setting] → ⓕ ([#]) → [0] → [1] → [0] → [3]
000000
3 C532
→ ⓔ ([*]).
When the equipment is in standby mode, access the password entry screen by pressing [Setting] → ⓕ ([#]) → [0] → [1] → [0] → [3] 000000
P-2 Touch 1 C542
→ ⓔ ([*]).
This menu is activated by holding down ⓒ (OK), ⓓ (BACK) and ⓔ (ONLINE) buttons at the apparatus status in standby and then 000000
P-3 Character 1 C332
enter the password.
For the setting items, refer to following tables.
46470802TH Rev.1 3-2

3.1.1.1 For P-1 (Graphic)

P-1 (Graphic)
Conformance Model (P-1)
Value 1 2 3 4 5
Category Item (1st Line) DF Functions
(2nd Line)
C843
C532
C712
System Enter Password ************ 000 Enter a password to enter System Mainte-
Mainte- 000 nance menu.
nance The default value is "000000" ✔ ✔ ✔
From 6 to 12 digits of numbers or Roman
character to input.
System Save Syslog Execute - Save the network communication log(syslog)

Mainte- to nonvolatile memory ✔ ✔ ✔
nance
Print Syslog Execute - Print the network communication log(syslog) ✔ ✔ ✔
Condition Log size 20 * Sets the number of errors per CSV error log
50 to be returned using an HTTP.
100 Sends back CSV error logs containing errors
500 subsequent to the latest error by the number
that is set with this menu. ✔ ✔ ✔
Default: 20 errors
Max: 500 errors even when with an SD Card
installed.
Adminpassword Reset Execute - Resetting the administrator password to the

factory default value (999999).
Display the following confirmation message
when push the ⓒ (ENTER) button.
ARE YOU SURE? ✔ ✔ ✔
YES/NO
When NO is chosen, return to previous menu
indication.
When YES is chosen, execute initialization.
New Parts Keep Mode Execute - Check for the operation while changing the
supplies during keeping the power ON. The
check mode will finish and invalid if turning ✔ ✔ ✔
the power ON.
Engine Status Execute - Prints engine information. ✔ ✔ ✔

System Engine Diag Mode - Enters self-diagnosis mode of the engine. ✔ ✔ ✔
Mainte-
nance Power Save Enable * Sets Enable/Disable of Power Save Mode.
Disable ✔ ✔ ✔
46470802TH Rev.1 3-3

P-1 (Graphic)
Conformance Model (P-1)
Value 1 2 3 4 5
Category Item (1st Line) DF Functions
(2nd Line)
C843
C532
C712
Sleep Enable * Sets Enable/Disable of Sleep Mode.
Disable ✔ ✔ ✔
Change Displays menus to change a password.
Password
New Pass- ************ - Sets a new password to enter "System Main-

word tenance" menu
From 6 to 12 digits of number or Roman char- ✔ ✔ ✔
acter can be enter.
Verify Pass- ************ - Makes User input the new password to enter
word ""System Maintenance"" menu which is set by
""New Password"" for confirmation. ✔ ✔ ✔
From 6 to 12 digits of number or Roman char-
acter can be enter.
46470802TH Rev.1 3-4

3.2 Self-diagnostic mode

This section describes LEVEL 0 and LEVEL 1. Self-diagnostic (1) Menu option display switching
mode layout The level in a shaded area XXXXX can be displayed only from
3.2.1 Menu List by Operator panel operating (Overall) another one.
Use the ⓐ ( ) or ⓑ ( ) button to display the menu option shown in
The menu lists in operating of the self-diagnostic are described in following figures. Refer to the
a non-shaded area XXXXX .
buttons layout on operator panel at each target machine before operating the self-diagnostic.
(e.g. : Operation panel of C712)
POWER ON
ⓐ:MENU
<
POWER SAVE / Ready lamp button
WAKE UP button ⓔ:ONLINE button
HELP button
refer to 3.3.2.1
Normal operation mode
refer to 3.3.2.2
LEVEL 0- LEVEL1-ENGINE DIAG MODE XX.XX

Engine status display SWITCH SCAN
ATTENTION lamp ⓕ:CANCEL button Engine status display Long pressing of ⓐ and MOTOR & CLUTCH TEST
ⓓ:BACK button ⓒ:ENTER button
(Heater temperature) ⓑ simultaneously (3sec) TEST PRINT
ⓑ:MENU button
<
(Environment temperature/ (Pressing ⓒ when C542) REG ADJUST TEST

humidity display) DENS ADJ TEST
Respective voltages (TR, CH, CONSUMABLE STATUS
DB, SB) display during print Short pressing of ⓐ + ⓒ + PRINTER STATUS
Toner sensor monitor ⓔ and ⓓ simultaneously FACTORY MODE SET
TONER PULSE COUNT (Pressing ⓒ when C542) SENSOR SETTING
MONITOR
LED HEAD DATA
WTONER SENSOR MONITOR *1
NVRAM PARAMETER
TAG internal noise monitor
GRAPHIC PANEL ADJUST*2
Motor control evaluation function
BUZZER TEST*2
Error details
DRUM CLEANING
*1: only C332

*2: only C843
46470802TH Rev.1 3-5

(1) How to select the menu items

LEVEL0 XXXX Menu items can be selected by long pressing of ⓓ (BACK) or ⓔ (ONLINE) button(short pressing when C542), or by short pressing of ⓐ ( ) or ⓑ ( ) button.
XXXX Menu items can be selected by pressing either ⓐ ( ) or ⓑ ( ) button.

Long pressing of ⓓ (BACK) button (short pressing when C542) returns the screen to the menu item selection screen.
Long pressing of ⓓ (2sec)

Short pressing of ⓓ when C542)
Engine status display
Heater temperature Long pressing of ⓔ (2sec)
Environment temperature/humidity Short pressing of e when C542)
Setup table
Transfer voltage
Transfer OFF voltage, belt temperature Error details
Side thermistor Error code display and others
ⓐ ⓐ ⓐ ⓐ ⓐ
Respective Toner sensor Toner pulse count monitor Wtoner sensor monitor *3 TAG internal noise Motor controls
voltages display monitor Each color toner FULL/ Sensor FULL detection monitor evaluation function
during print ⓑ Toner sensor ⓑ Number of LOW-pulse ⓑ time,sensor state, ⓑ Noise detection count ⓑ Regist motor
Transfer (TR) status monitor detections Number of FULL/LOW pulse display, Toner K error constant speed timer
voltage (1)*1 display detections Noise detection count value, Environment
Transfer (TR) display, Toner Y error temperature
voltage (2)*1 Noise detection count Fuser motor
Charge (CH) display, Toner M error constant speed timer
voltage(1) Noise detection count value, Fuse target
Charge(CH) display, Toner C error temperature
voltage(2) *2 ID motor constant
Supply (SB) speed timer value
voltage BELT motor constant
Develop (DB) speed timer value
voltage
Environment
level
After elapsed
time correction*2
Before elapsed
*1: Pressing the ⓕ (CANCEL) button switches the voltage, which is displayed for a color, to that for another color.
time correction*2
*2: Except C712.C332
Elapsed time
*3: Only C332
correction value
Vtr3 *1*2
46470802TH Rev.1 3-6

<for No.3(C332) / No.4(C532) / No.5(C542)>

LEVEL1 Use the ⓐ([2]) or ⓑ([8]) button to select the option shown in a shaded area ( XXXXX ), and press [6] to execute the option.
Use ⓒ ([6]) or ⓓ([4]) to display the option shown in a non-shaded area ( XXXXX ), and use the ⓐ([2]) or ⓑ([8]) button to select the option.
Press ⓒ ([6]) to execute a test, and ⓓ([4]) to end the test.
ⓑ ⓑ
DIAGNOSITC MODE XX. XX. XX -MODE
ⓐ ⓐ
ⓐ ⓐ ⓐ ⓐ ⓐ ⓐ ⓐ ⓐ ⓐ ⓐ ⓐ
SWITCH MOTOR TEST REG ADJUST DENS CONSUMABLE PRINTER STATUS FACTORY SENSOR LED HEAD NVRAM DRUM
SCAN &CLTCH PRINT TEST ADJUST STATUS K-IMPRESSIONS MODE SET SETTING DATA PARAMETER CLEANING
PAPER ROUTE : ⓑ TEST ⓑ PRINT ⓑ REG ADJ ⓑ TEST ⓑ K-ID UNIT ⓑ Y-IMPRESSIONS ⓑ FACTORY ⓑ TONER ⓑ K ⓑ CLEAR ⓑ
*4
PU ID MOTOR EXECUTE EXECUTE DENS ADJ Y-ID UNIT M-IMPRESSIONS MODE *5 SENSOR Y EXECUTE
TONER SENS BELT MOTOR TEST REG ADJ RESULT EXECUTE M-ID UNIT FUSE INTACT BELT UNIT M
C-IMPRESSIONS
CVO UP_LU_FU FUSER MOTOR PATTERN *2 DENS ADJ C-ID UNIT *6 CHECK C
TOTAL SHEET CNT
REG L/R_OHP_ FUSER RLS TEST BLT REFLECT PARA-SET ID UNIT
FUSER UNIT
WG REGIST MOTOR CASSETTE TEST DENS ADJ CHECK
TR BELT UNIT
HT *1 BLT REFLECT RESULT *3 UP/DOWN
T1 HOPPING K-TONER (FULL)
THERMISTER PAGE RESULT *4 AUTO SENSOR
MOTOR Y-TONER (FULL) <Options for the display of the
HUM_TEMP_ COLOR CALIBRATION REG
FRONT MOTOR M-TONER (FULL) density correction test results>
DEN MEDIA ADJUST
REGIST C-TONER (FULL) options marked with 3* <Display of LED
BELT_T DUPLEX ERROR
SHUTTER HEAD serial No.>
K-STC MODE CNT DENS ADJ RESULT
ID UP/DOWN DRUM
DUPLEX *1: TRAY2 and TRAY3 are Y-STC MODE CNT OVER LIFE n 01 23 45 6789
TAG COLOR MOTOR LEV0 V/D OUT YMC
displayed only when M-STC MODE CNT
TAG COLOR S LEV0 V/D OUT K WR POINT #############
DUPLEX installed. C-STC MODE CNT REV
DIS TONER CLUTCH LEV0 V/D OUT RD
K OVER RIDE CNT n: K, Y, M, C
FULL BOX *3 LEV0 V/D OUT YMC BOTTOM
T2 HOPPING
Y OVER RIDE CNT WRT POINT
MPT PE MOTOR LEV0 V/D OUT K
<Options for the display of the color M OVER RIDE CNT
T1 PE_PNE_ T2 FEED H_DUTY DENS-K
CLUTCH registration test results> C OVER RIDE CNT
CVO_CA H_DUTY DENS-Y
T1 HOP_LIFT T3 HOPPING options marked with 2* H_DUTY DENS-M
T2 PE_PNE_ MOTOR REG ADJ RSLT H_DUTY DENS-C
CVO_CA T3 FEED SNS CARIBRAT (L) FINE ADJ Y [Y-L] L_DUTY DENS-K
T2 HOP_LF_ CLUTCH L_DUTY DENS-Y
<Options for the FACTORY MODE SET Setting> option marked with 5*
SNS CARIBRAT (R) FINE ADJ Y [Y-L]
FED ID UP/DOWN
D-RANGE (L) Y,M,C FINE ADJ Y [Y-R] L_DUTY DENS-M FACTORY MODE
T3 PE_PNE_ LV FAN TEST L_DUTY DENS-C
D-RANGE (R) Y,M,C FINE ADJ Y [Y-R] FACTORY MODE The factory operation mode.
CVO_CA *4 ID FAN TEST
CRSE ADJ Y L,R,X FINE ADJ Y [X-L] FINAL DENS-K SHIPPING MODE Deselects the factory operation mode.
T3 HOP_LF_ FRONT FAN
CRSE ADJ M L,R,X FINE ADJ Y [X-R] FINAL DENS-Y
FED *4 TEST
CRSE ADJ C L,R,X FINE ADJ M [Y-L] FINAL DENS-M
DUP RA_FNT <Options for the display of the belt
Note: FINE ADJ Y L,R,X FINE ADJ M [Y-L] FINAL DENS-C <Options of the FUSE INT ACT> option marked with *6
*3: only C332 reflection test results>
FINE ADJ M L,R,X FINE ADJ M [Y-R] DB DENS VALUE
The motor keeps rotating if press options marked with 4* FUSE INTACT
*4: except C332
the ⓔ button. to determine the FINE ADJ C L,R,X FINE ADJ M [Y-R] DB DENS VALUE
BELT REFLECT RSLT DELTA-K 01=**** BELT UNIT INTACT: Not cut / BLOWN: Cut
choice of the motor. REG ADJ Y L,R,X FINE ADJ M [X-L]
L-SIDE DELTA-K 04=**** FUSE UNIT INTACT: Not cut / BLOWN: Cut
REG ADJ M L,R,X FINE ADJ M [X-R]
R-SIDE DELTA-K 07=**** ID UNIT *3 INTACT: Not cut / BLOWN: Cut
REG ADJ C L,R,X FINE ADJ C [Y-L]
DELTA-Y 01=**** K-ID UNIT *4 INTACT: Not cut / BLOWN: Cut
CRSE ADJ Y [Y-L] FINE ADJ C [Y-L]
DELTA-Y 04=**** Y-ID UNIT *4 INTACT: Not cut / BLOWN: Cut
CRSE ADJ Y [Y-R] FINE ADJ C [Y-R]
DELTA-Y 07=**** M-ID UNIT *4 INTACT: Not cut / BLOWN: Cut
CRSE ADJ Y [X] FINE ADJ C [Y-R]
DELTA-M 01=**** C-ID UNIT *4 INTACT: Not cut / BLOWN: Cut
CRSE ADJ M [Y-L] FINE ADJ C [X-L]
CRSE ADJ M [Y-R] FINE ADJ C [X-R] DELTA-M 04=****
CRSE ADJ M [X] DELTA-M 07=****
CRSE ADJ C [Y-L] DELTA-C 01=****
CRSE ADJ C [Y-R] DELTA-C 04=****
CRSE ADJ C [X] DELTA-C 07=****
DENS-K
DENS-Y
DENS-M
DENS-C
46470802TH Rev.1 3-7

3.2.2 Ordinary self-diagnostic mode (level 1)

Menu items of the ordinary self-diagnostic mode are shown below.
Conformance Model
P-1(Graphic) P-2(Touch) P-3(Character)

No. Item Self-diagnostic menu Adjustment contents 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
C843
C332
C532
C542
C712
1 Switch scan test SWITCH SCAN Entry sensor check and switch
check ✔ ✔ ✔ ✔ ✔
2 Motor clutch test MOTOR&CLTCH TEST Motor and clutch operation test ✔ ✔ ✔ ✔ ✔
3 Test print execution TEST PRINT PU built-in test pattern print ✔ ✔ ✔ ✔ ✔
4 Color registration REG ADJUST TEST Color registration mechanism
adjustment test check ✔ ✔ ✔ ✔ ✔
5 Density correction test DENS ADJ TEST Density correction mechanism
check ✔ ✔ ✔ ✔ ✔
6 Consumable item CONSUMABLE STATUS Consumable items
counter display consumption status display ✔ ✔ ✔ ✔ ✔
7 Consumable item PRINTER STATUS Consumable items
accumulative counter accumulative consumption ✔ ✔ ✔ ✔ ✔
display status display
8 Factory/Shipping mode FACTORY MODE Switching between the Factory

selection SET mode and the Shipping mode ✔ ✔ ✔ ✔ ✔
9 FUSE status check Respective FUSEs status
display ✔ ✔ ✔ ✔ ✔
10 Engine parameter setting SENSOR SETTING Valid/Invalid setups of error
detection by various sensors ✔ ✔ ✔ ✔ ✔
11 Display of LED head LED HEAD DATA Displays the serial number of
serial number*1 LED head data. ✔ ✔ ✔ ✔ ✔
12 NVRAM parameter NVRAM PARAMETER Do not use this item
setting ✔ ✔ ✔ ✔ ✔
*1
13 Contrast adjustment GRAPHIC PANEL ADJUST Adjusts the contrast on the
panel. – ✔ – – –
14 Buzzer test BUZZER TEST Buzzer sound test – ✔ – – –
15 Drum Manual Cleaning DRUM CLEANING Cleans a drum manually. ✔ ✔ ✔ ✔ –
46470802TH Rev.1 3-8

3.2.2.1 How to enter the self-diagnostic mode (level 1) 3.2.2.2 How to exit the self-diagnostic mode
Note! Password is required to enter the system maintenance menu mode.
1. Press the ⓓ (BACK) button when "DIAGNOSTIC MODE" is displayed.
<for EXCECT C542>
1. This menu is activated when the power is turned with the ⓒ (ENTER), ⓓ (BACK)
and ⓔ (ONLINE) buttons held down in the standby mode of the device,and then
the window to enter the password is displayed. And, enter the password "00000"
and press the ⓒ (ENTER) button.
2. Press the ⓐ ( ) button or ⓑ ( ) button several times until the message "ENGINE
DIAG MODE" is displayed. Then, press the ⓒ (ENTER) button to display "DIAG-
NOSTIC MODE".
<for C542>
1. Select the "Device Settings" by touch panel. Enter [#] → [0] → [1] → [0] → [3]
→ [*] at "Device Settings" display. Enter the password "000000" and touch [OK]
button.
2. Select the "Print Maintenance" → "Engine Diag Mode" .
DIAGNOSTICMODE
XX.XX.XX ○-MODE
<Common>
3. XXX.XX.XX of the message "DIAGNOSTIC MODE XX.XX.XX" that is displayed
on the LCD display area indicates the PU firmware version number. The FAC-
TORY WORKING MODE setup value is displayed in the right of the lower row.
S-MODE of "SHIPPING" is displayed normally.
4. Press the ⓐ ( ) button or ⓑ ( ) button to advance to the desired step of each
self-diagnostic menu. (The menu items rotate when either the ⓐ ( ) button or ⓑ
( ) button is pressed.)
46470802TH Rev.1 3-9

3.3 Self-diagnostic mode
3.3.1 Switch scan test 3.3.2 Motor and clutch test

Refer to the Printer(SFP) Maintenance Manual for common section (46470802TH) for the Refer to the Printer(SFP) Maintenance Manual for common section (46470802TH) for the
method of detailed Switch scan test. method of detailed Motor and clutch test.
See the following Figure 3-1 for the position of switches for this apparatus. See the following Figure 3-2 for the position of switches for this apparatus.
Tag IC C
C Toner Sensor
ID Up/Down Sensor
Tag IC M
Tag IC Y Tag IC K
M Toner Sensor K Toner Sensor

Cover-Top Open Sensor 2
Y Toner Sensor
Rear Cover Open Sensor Cover-Top Open Sensor 1
Periphery temperature
Thermistor Environment Sensor MPT Clutch
MPT PE Sensor LV FAN
Fuser Thermistor upper
Write Sensor Color Regist solenoid Tray1 Hopping Motor
Exit Sensor
Fuser Thermistor lower IN Sensor ID FAN Tray1 Regist Clutch
Belt thermistor Fuser Motor
Color registration Duplex Front Sensor ID Lift-up Clutch TRAY1 Hopping Clutch
Sensor and Density Sensor Tray1 -Hopping Sensor
Duplex Clutch Front Cooling FAN
Duplex Rear Sensor
Tray1 -PaperEnd Sensor
Belt Motor ID Motor
Tray1 -Cassette Detect Sensor
Tray2 -Cassette Detect Sensor TRAY2 Regist Clutch
Tray2 IN Sensor TRAY2 Hopping
Clutch
Tray2 Hopping Sensor
TRAY2
Tray2 Paper End Sensor Hopping Motor
Tray3 -Cassette Detect Sensor TRAY3 Regist Clutch

Tray3 IN Sensor TRAY3 Hopping
Clutch
Tray3 Hopping Sensor
TRAY3
Tray3 Paper End Sensor Hopping Motor
Back side Front side Back side Front side
Figure 3-1 Figure 3-2
46356101TH Rev.1 3-10

3.3.2.3 Switch scan test

This self-diagnostic menu is used to check the entry sensor and the switch.
Refer to the paragraph in the maintenance manual of each target apparatus for the positions TONER SNS C TONER SNS M
of sensors and switches. TONER SNS Y
1. Enter the self-diagnostic mode (level 1) and press the ⓐ ( ), ⓑ ( ) button until ID Up/Down SNS TONER SNS K
RFID RFID RFID
"SWITCH SCAN" is displayed in the upper row of the display area. STACKER FULL SNS COLOR M COLOR Y COLOR K
RFID HUM/TEMP SNS
(Pressing the ⓐ ( ) button increments the test item and pressing the ⓑ ( ) Output Tray Open SNS COLOR C
button decrements the test item.) HT FRAME THEM
Then press the ⓒ (ENTER) button. FUS THERM
Upper center, side COVER OPEN
SW
EXIT SNS
SWITCH SCAN WRITE SNS
DUP IN SNS
IN SNS 2
IN SNS 1
2. Press either the ⓐ ( ) or ⓑ ( ) button until the desired menu item corresponding
to the unit to be tested in Table 3-3 is displayed in the lower row of the display
Cassette SNS
area. (Pressing the ⓐ ( ) button increments the test item and pressing the ⓑ ( (C612 only )
) button decrements the test item.) DUP COVER T1 SIZE SW
SNS (C712 only)
3. Pressing the ⓒ (ENTER) button starts the test. Name and present status of the
DUP BOTTOM T1 END SNS
corresponding unit are displayed. SNS
T2 IN SNS
PAPER ROTE:PU T2 HOP SNS
1=H 2=L 3=H 4=L T2 SIZE SW
FUS THERM LOW T2 END SNS

Activate the respective units. (Figure 3-1) Status of the respective units are
displayed on the corresponding areas of the LCD display. (Display changes T3 IN SNS
depending on each sensor. Refer to Table 3-3 for details.) T3 HOP SNS
T3 SIZE SW
4. Press the ⓕ (CANCEL) button to return to the status of step 2. BELT THERM
REG L SNS
REG R SNS DUP FRONT SNS
5. Repeat steps 2 to 4 as required. DEN SNS T3 END SNS
6. Press the ⓓ (BACK) button to exit the test. (Returns to the status of step 1.)
Figure 3-1 Switch and sensor location diagram (e.g. C712)
46470802TH Rev.1 3-11

<for No.3(C332) / No.4(C532) / No.5(C542)> Lower display shows asterisk (*) when function on upper display is unavailable.
1 2 3 4
Upper Display
Detail Lower display Detail Lower display Detail Lower display Detail Lower display
H: No paper exists. H: No paper exists. H: No paper exists.
PAPER ROUTE : PU Entrance sensor 1 Write sensor Exit sensor
L: Paper exists. L: Paper exists. L: Paper exists.
H: Light shielded. H: Light shielded. H: Light shielded. H: Light shielded.
TONER SENS Toner sensor K Toner sensor Y Toner sensor M Toner sensor C
L: Light reflected. L: Light reflected. L: Light reflected. L: Light reflected.
H: Close. H: Close.
CVO UP_LU_FU Cover-open switch Face-up cover-open sensor
L: Open. L. Open.
Color registration Color registration
REG L/R_OHP_WG AD value: ***H AD value: ***H
sensor L sensor R
Fuser thermistor upper Fuser thermistor lower Heater frame
HT THERMISTER AD value: ***H AD value: ***H AD value: ***H
sensor sensor thermistor
HUM_TEMP_DEN Humidity sensor AD value: ***H Temperature sensor AD value: ***H Density sensor (K) AD value: ***H Density sensor (YMC) AD value: ***H
BELT_T Belt thermistor AD value: ***H
H: Down.
ID UP/DOWN ID UpDown Sns L. Up.
UID: UID: UID: UID:
TAG COLOR TAG ID TAG ID TAG ID TAG ID
***H ***H ***H ***H
UID:
TAG COLOR S TAG ID ***H
H:Paper exists.
MPT PE MPT paper-end sensor L:No paper exists.
H: Light not reflected.
DISTONER FULL_BOX *1 Waste toner sensor L: Light reflected.
H. Cassette exists.
Tray-1 paper-end H: No paper exists.
T1 PE_PNE_CVO_CA Cassette sensor L. Cassette does not
sensor L: Paper exists. exist.
H: No paper exists.
T1 HOP_LIFT Hopping sensor L: Paper exists.
T2 PE_PNE_CVO_CA sensor L: Paper exists.
H: No paper exists. H: No paper exists.
T2 HOP_LF_FED 2nd-Hopping Sns Tray-2 entrance sensor
L: Paper exists. L: Paper exists.
T3 PE_PNE_CVO_CA *2 sensor L: Paper exists.
H: No paper exists. H: No paper exists.
T3 HOP_LF_FED *2 3rd-Hopping Sns Tray-3 entrance sensor
L: Paper exists. L: Paper exists.
H: Light shielded. H: No paper exists.
DUP RA_FNT Duplex rear sensor Duplex front sensor
L: Light reflected. L: Paper exists.
*1 Only C332
*2 Except C332
46470802TH Rev.1 3-12

3.3.2.4 Motor and clutch test

This self-diagnostic menu is used to test the motor and clutch.
Refer to the paragraph in the maintenance manual of each target apparatus for the positions Color registration (REGIST) shutter
of motors and clutches. ID cooling fan
(C712 only)
1. Enter the self-diagnostic mode (level 1) and press the ⓐ ( ), ⓑ ( ) button until
Fuser cooling fan
"SWITCH SCAN" is displayed in the upper row of the display area.
ID UP/DOWN motor ID motor
(Pressing the ⓐ ( ) button increments the test item and pressing the ⓑ ( )
button decrements the test item.) Duplex
Then press the ⓒ (ENTER) button. solenoid
2. Press either the ⓐ ( ) or ⓑ ( ) button until the desired menu item corresponding
to the unit to be tested is displayed in the lower row of the display area. (Pressing Duplex
the ⓐ ( ) button increments the test item and pressing the ⓑ ( ) button clutch
decrements the test item.) MPT clutch
MOTOR & CLUTCH TEST
ID MOTOR Regist clutch
Tray 1 hopping
3. Pressing the ⓒ (ENTER) button starts the test. The unit name starts flashing motor
and the corresponding unit is activated for 10 seconds. (Refer to Figure 3-2.) (regist motor,
front motor)
Note! After the corresponding unit has activated for 10 seconds, it returns to the status of Duplex
Hopping clutch
motor
step2, and is re-activated when the corresponding switch is pressed.
Tray 2 regist
• The clutch solenoid repeats turning on and off during the normal print clutch
drive. (If a clutch solenoid cannot be activated independently, the
motor is driven at the same time.) * "ID UP/DOWN" keeps activated
until the ⓕ (CANCEL) button is pressed. Belt motor Tray 2 hopping clutch
• If ⓒ (ENTER) is pressed long (2 sec) when selecting a motor, the motor
Tray 2 motor
keeps running. (short pressing ⓒ when C542.)
Fuser motor
4. When the ⓕ (CANCEL) button is pressed, the corresponding unit stops
Figure 3-2(e.g. C712)
activating. (Display of the corresponding unit keeps displayed.)
5. Repeat steps 2 to 4 as required.
6. Pressing the ⓓ (BACK) button terminates the test. (Returns to the status of step
1.)
46470802TH Rev.1 3-13

Conformance Model
Panel display Driven unit Condition 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
C843
C332
C532
C542
C712
ID MOTOR ID MOTOR All ID(K/Y/M/C) are removed
Low Volt Fan
ID motor Fan ✔ ✔ ✔ ✔ ✔
Belt FAN
BELT MOTOR Belt Motor All ID(K/Y/M/C) are removed
Low Volt Fan
ID Motor Fan ✔ ✔ ✔ ✔ ✔
Belt FAN
FUSER MOTOR Fuser Motor - ✔ ✔ ✔ ✔ ✔
FUSER MTR REV Fuser Motor - – ✔ – – –
FUSER RLS Fuser Motor Fuser unit is installed – ✔ – – –
REGIST MOTOR Tray 1 Hopping Motor -
Tray1 Registration Clutch ✔ ✔ ✔ ✔ ✔
T1 HOPPING MOTOR Tray 1 Hopping Motor -
Tray1 Registration Clutch ✔ ✔ ✔ ✔ ✔
FRONT MOTOR − ✔ – ✔ ✔ ✔
MPT MOTOR Tray 1 Hopping Motor -
MPT Clutch – ✔ – – –
REGIST SHUTTER Color Registration Solenoid - ✔ ✔ ✔ ✔ ✔
EXIT SOLENOID Duplex Solenoid Duplex unit is installed ✔ ✔ – – –
DUPLEX MOTOR Duplex Motor Duplex unit is installed ✔ ✔ ✔ ✔ ✔
DUPLEX CLUTCH Duplex Motor Duplex unit is installed
Duplex Clutch ✔ ✔ ✔ ✔ ✔
T2 HOPPING MOTOR Tray2 Hopping Motor Tray2 is installed
Tray2 Hopping Clutch ✔ ✔ ✔ ✔ ✔
T2 FEED CLUTCH Tray2 Hopping Motor Tray2 is installed
Tray2 Feed Clutch ✔ ✔ ✔ ✔ ✔
Tray3 Hopping Clutch ✔ ✔ ✔ ✔ –
Tray3 Feed Clutch ✔ ✔ ✔ ✔ –
Tray4 Hopping Clutch – ✔ – – –
46470802TH Rev.1 3-14

Conformance Model
Panel display Driven unit Condition 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
C843
C332
C532
C542
C712
Tray4 Feed Clutch – ✔ – – –
ID UP/DOWN Tray1 Hopping Motor TOP/FRONT Cover is closed
ID Lift-up clutch ✔ ✔ ✔ ✔ ✔
LV FAN TEST Low Volt Fan - ✔ ✔ ✔ ✔ ✔
FUSER FAN TEST Fuser FAN - ✔ ✔ – – –
FUSER2 FAN TEST Fuser side FAN - – ✔ – – –
DUPLEX FAN TEST Duplex Fan Duplex unit is installed ✔ ✔ – – –
ID FAN TEST ID Motor Fan - ✔ ✔ ✔ ✔ ✔
BELT FAN TEST Belt Fan - – ✔ – – –
FRONT FAN TEST Front Fan – – ✔ ✔ ✔
Note! Display while ID Up/Down execution is in progress

MOTOR & CLUTCH TEST
ID UP/DOWN ***
*** Number of times of execution
Display when the REGIST SHUTTER [ENTER] key is pressed long

MOTOR & CLUTCH TEST
SHT ***
*** Number of times of execution
46470802TH Rev.1 3-15

3.3.2.5 Test print Display Settings Default Function
This self-diagnostic menu is used to print the test pattern that is built inside PU. Other test PRINT - - Starts printing with the press of the ⓒ(ENTER)
EXECUTE button, and ends printing with the press of the
patterns are stored in the controller.
ⓕ (CANCEL) button.
This test print cannot be used to check the print quality.
TEST 0 0 0: Prints a blank page.
Diagnosis for the abnormal print image should be performed in accordance with section PATTERN 1 to 7: - See the next section (pattern printing) -
for "trouble shooting" of the maintenance manual of each target apparatus. 8 to 15: Print a blank page.
TEST TRAY1 TRAY1 Select the paper feed source.
CASSETTE Not displayed when the tray 2 is not installed.
1. Enter the self-diagnostic mode (level 1) and pressing the ⓐ ( ), ⓑ ( ) button TRAY2
Not displayed when the tray 3 is not installed.
until "TEST PRINT" is displayed in the upper row of the display area. Then press TRAY3 Not displayed when the tray 4 is not installed.
the ⓒ (ENTER) button. (Pressing the ⓐ ( ) button increments the test item and TRAY4
pressing the MENU key decrements the test item.)
MPT
2. The setting items that can be applied to the test print only is displayed in the
PAGE 0000 0001 Sets the number of test copies printed
lower row of display area. Pressing the ⓐ ( ), ⓑ ( ) button until the desired
menu item is displayed. (Pressing the ⓐ ( ) button increments the test item and COLOR ON ON Selects color or monochrome printing.
* Each color setting is provided by setting ON.
pressing the ⓑ ( ) button decrements the test item.) (If all setting items need no OFF
entry [Default setting], go to step 4.) MEDIA MEDIA TYPE PLAIN PAPER Changes the setting of a TRAY selected in
3. Press the ⓒ (ENTER) button at the menu item set by step 2. Then, the setting MEDIA WEIGHT MEDIUM LIGHT
TEST CASSETTE.
If CUSTOM SIZE is not selected in MEDIA
item is displayed in the upper row of display area, and the setting value is
MEDIA SIZE A4(LEF) SIZE, CUSTOM LEN, and CUSTOM WIDTH
displayed in the lower row of display area. are not displayed.
CUSTOM LEN 210
Pressing the ⓐ ( ) button increments the setting value. Pressing the ⓐ ( )
button decrements the setting value. (The setting value that is displayed at last is CUSTOM WIDTH 297
applied.) Pressing the ⓓ (BACK) button determines the entry value, and returns MEDIA CHECK ENABLE Sets ENABLE/ DISABLE of the paper size
to step 2. Repeat step 3 as required. check.
DUPLEX 2 PAGES STACK 2 PAGES Prints duplex two pages stack layout printing.
STACK 2 PAGES STACK: Disables duplex printing
OFF
TEST PATTERN OFF: Performs simplex printing.
1 PAGE STACK 1 PAGES STACK: Prints duplex one page
1 stack layout printing.
If DUPLEX is not installed, DUPLEX is not
displayed.
• The menu item that is set here is valid in this menu item only.
(The setting item is not saved in EEPROM.)
46470802TH Rev.1 3-16

Note! PAGE setting

Pressing the ⓔ (ONLINE) button or the ⓕ (CANCEL) button shifts the dig-
it. Pressing the ⓐ ( ) button increments the setting value. Pressing the ⓑ
( ) button key decrements the setting value. If print is executed while the
number of print copies remains in "0000", printing will continue infinitely.
COLOR setting
When the ⓒ (ENTER) button is pressed while ON is set, the following
contents are displayed on the panel.
Print setting for each color
Pressing the ⓔ (ONLINE) button or the ⓕ (CANCEL) button shifts the set-
ting. Pressing the ⓐ ( ) button or the ⓑ ( ) button, the ON/OFF switch
over will be set. Pressing the ⓓ (BACK) button returns the panel display.
COLOR Y:ON M:ON

ON C:ON K:ON
CUSTOM size setting:

By pressing [0] to [9] on the numerical keypad, a number is inputted in the
blinking line.
The input position is shifted with the ⓔ (ONLINE) button or ⓕ (CANCEL)
button This setting is incremented by pressing the ⓐ ( ) button, and
decremented by pressing the ⓑ ( ) button.
* If a display value exceeds the settable range, the setting value is
unavailable.
4. While the message "PRINT EXECUTE" that is set by the operation specified
in step 2 is being displayed, press the ⓒ (ENTER) button and the test print is
executed with the setting value that has been set by steps 2 and 3.
Pressing the ⓕ (CANCEL) button stops the test print.
46470802TH Rev.1 3-17

Print pattern (It cannot be used for checking PQ.)

0, 8 to 15....... White paper print
Pattern 5 Pattern 6
Pattern 1 Pattern 2 Note! If the solid print (pattern 7) among

the local print function is selected
and printed with the setting of
100% each color, offset occurs. To
prevent print from this trouble, the
print setting of each color should
be made in accordance with
the instruction specified in step
3.3.2.5_3 when performing the sold
print, and number of print colors
should be two colors or less.
Pattern 7
Pattern 3 Pattern 4
46470802TH Rev.1 3-18

• During printing, the following messages are displayed. • Displays are switched by pressing the ⓐ ( ) button.
P=*** ETMP=***UTMP=***
W=*** REG=****EXT=***
P : Number of test print copies (unit: copies) ETMP : Hopping motor constant speed correction parameter
W : Print waiting time (unit: second) (environment temperature) [unit: DEC]
UTMP : Fuser motor constant speed correction parameter
• Displays are switched by pressing the ⓐ ( ) button. (fuse target temperature) [unit: DEC]
REG : Hopping motor constant speed timer value (I/O setting value)
T=*** U=***[###] [unit: HEX)
H=***%L=***[###] EXT : Fuse motor constant speed timer value (I/O setting value) [unit: HEX]
U : *** = Upper heater temperature measurement value [unit: ] • Displays are switched by pressing the ⓐ ( ) button.
[***] = Print execution target temperature [unit: ]
ID=****
L : *** = Lower heater temperature measurement value [unit: ]
[###] = Lower thermistor read-out AD value [unit: HEX]
T : Environment temperature measurement value [unit: ]
H : Environment humidity measurement value [unit: % ] KID, YID, MID and CID are the constant speed timer value of the respective ID
motors (I/O setting value) [unit: HEX]
• Displays are switched by pressing the ⓐ ( ) button.
KTR=*.** YTR=*.** • Displays are switched by pressing the ⓐ ( ) button.
MTR=*.** CTR=*.** BELT=****
YTR, MTR, CTR and KTR indicate the transfer voltage setting value for each FRM [***] ( xxx )
color (unit: KV)
BELT : Hopping motor constant speed timer value (I/O setting value) [unit: HEX]
• Displays are switched by pressing the ⓐ ( ) button. FRM : [***] = Frame thermistor read-out AD value [unit: HEX]
(XXX) = Frame temperature [unit: ]
KR=*.** YR=*.**
MR=*.** CR=*.**
DB:k**y**m**c**
KR : BLACK transfer roller resistance value [unit: uA]
YR : YELLOW transfer roller resistance value [unit: uA]
MR : MAGENTA transfer roller resistance value [unit: uA]
CR : CYAN transfer roller resistance value [unit: uA] DB : Develop voltage setting table ID number [unit: HEX]
46470802TH Rev.1 3-19

TR1:k**y**m**c**
TR2:k**y**m**c**
TRl : Transfer voltage parameter VTR1 table ID number [unit: HEX)

TR2 : Transfer voltage parameter VTR2 table ID number [unit: HEX)
TROFF:**
BELT xxx(***)
TROFF : Transfer OFF voltage setting table ID number [unit: HEX]

BELT : XXX = Belt thermistor read-out AD value [unit: HEX]
*** Belt temperature [unit: ]

6. Pressing the ⓕ (CANCEL) key terminates the test. (Returns to the status of
step 1.)
46470802TH Rev.1 3-20

3.3.2.6 Color registration adjustment test ③ When the ⓕ (CANCEL) button is pressed while test is in progress, the screen
returns to the state of step 2.
This self-diagnostic menu item is used for the color registration error adjustment and to
<<During execution of REG ADJ RESULT>>
investigate cause of the error of a printer.
The same as the key operations of step 2. During execution of REG ADJ
EXECUTE.
1. Enter the self-diagnostic mode (level 1) and keep pressing the ⓐ( ) button or ⓑ(
<<During execution of BLT REFLECT TEST>>
) button until the following message is displayed.
① The color registration correction test is executed, and the lower display starts
REG ADJUST TEST blinking.
② When the test is complete, the test result (OK or error name) is displayed in the
upper row of the display area, and ****RESULT is displayed in the lower row of
2. When the ⓒ (ENTER) button is pressed, the following message is displayed. the display area.
Keep pressing the ⓐ ( ) button or ⓑ ( ) button until the target item is displayed.
OK
REG ADJUST TEST
BLT REFLECT RSLT
REG ADJ EXECUTE
When the ⓐ ( ) button is pressed, the test results are displayed by incrementing them.
3. When the ⓒ (ENTER) button is pressed, test of the item that is displayed on the
panel is executed. When the ⓑ ( ) button is pressed, the test results are displayed by decrementing them.
<<During execution of REG ADJ EXECUTE>> Pressing the ⓓ (BACK) button returns the screen to the state of step 2.
① The color registration correction test is executed, and the lower display starts
blinking. ③ When the ⓕ (CANCEL) button is pressed while test is in progress, the screen
② When the test is complete, the test result (OK or error name) is displayed in the returns to the state of step 2.
the display area. <<During execution of BLT REFLECT RSLT>>
The same as the key operations of step ② . During execution of BLT REFLECT
OK TEST.
REG ADJ RESULT Remarks The following message is displayed during initialization, when the cover is
opened and during alarm.
NG
When the ⓑ ( ) button is pressed, the test results are displayed by decrementing them.
Pressing the ⓓ (BACK) button returns the screen to the state of step 2. REG REFLECT RSLT
Remarks The following message is displayed during initialization, when the cover is
4. Repeat steps 2 and 3 as required.
opened and during alarm.
5. Pressing the ⓓ (BACK) button terminates the test. (Returns to the status of step 1.)
NG
REG ADJ RESULT
46470802TH Rev.1 3-21

Color registration correction test items Color registration correction test errors
Display Details Displayed error name Contents
CALIBRATION(L) Abnormal end of calibration on the left sensor
REG ADJ EXECUTE Executing the color registration correction
CALIBRATION(R) Abnormal end of calibration on the right sensor
REG ADJ RESULT Referring to result of the color registration correction
DYNAMICRANGE(L) Insufficient dynamic range of left sensor output
BLT REFLECT TEST Executing judgment of GOOD/BAD of reflectance DYNAMICRANGE(R) Insufficient dynamic range of right sensor output
rate of color registration correction belt
Y-LEFT Detects an abnormal color-registration correction value at the yellow
BLT REFLECT RSLT Referring to result of the judgment of GOOD/BAD of left sub-scanning position.
reflectance rate of color registration correction belt.
Y-RIGHT Detects an abnormal color-registration correction value at the yellow
right sub-scanning correction position.
Y-HORIZONTAL Detects an abnormal color-registration correction value in the yellow
Panel display at the completion of color registration correction test
main scanning correction.
Upper display Lower display Details M-LEFT Detects an abnormal color-registration correction value at the
OK / ERROR NAME REG ADJ RESULT/ Displays only “OK” in the upper display magenta left sub-scanning position.
BLT REFLECT RSLT when no error occurs. M-RIGHT Detects an abnormal color-registration correction value at the
Displays an error name when an error occurs. magenta right sub-scanning correction position.
Displays “**** RESULT” corresponding to
the test executed in the lower display M-HORIZONTAL Detects an abnormal color-registration correction value in the
magenta main scanning correction.
C-LEFT Detects an abnormal color-registration correction value at the cyan
left sub-scanning position.
C-RIGHT Detects an abnormal color-registration correction value at the cyan
right sub-scanning correction position.
C-HORIZONTAL Detects an abnormal color-registration correction value in the cyan
main scanning correction.
BELT REFLEX ERR Fails in the judgment of the reflectance of the color registration
correction belt.
46470802TH Rev.1 3-22

Display Items of REG ADJUST RESULT Upper display Lower display Details Memory
Upper display Lower display Details Memory CRSE ADJ C [X] ***, ***, *** Cyan LED coarse adjustment pattern detection value SRAM
at the main scanning position
SNS DAC=*** DAC: Luminescence current value [HEX] SRAM
CARIBRAT(L) Vmax=*** Vmax: Sensor voltage at DAC [HEX] FINE ADJ Y [Y-L] ***, ***, ***, Yellow LED fine adjustment pattern detection value SRAM
at the sub-scanning left position
SNS DAC=*** DAC: Luminescence current value [HEX] SRAM
CARIBRAT(R) Vmax=*** Vmax: Sensor voltage at DAC [HEX] FINE ADJ Y [Y-L] ***, ***
D-RANGE(L) ***H,***H,***H Result of left dynamic range measurement [HEX] SRAM FINE ADJ Y [Y-R] ***, ***, ***, Yellow LED fine adjustment pattern detection value SRAM
Y,M,C Y, M, C, in order of the left. at the sub-scanning right position
D-RANGE(R) ***H,***H,***H Result of right dynamic range measurement [HEX] SRAM FINE ADJ Y [Y-R] ***, ***
Y,M,C Y, M, C, in order of the left. FINE ADJ Y [X-L] ***, *** Yellow LED fine adjustment pattern detection value SRAM
CRSE ADJ Y ***, ***, *** Yellow LED coarse adjustment value [DEC:1/1200”] SRAM at the main scanning left position
L,R,X FINE ADJ Y [X-R] ***, *** Yellow LED fine adjustment pattern detection value SRAM
CRSE ADJ M ***, ***, *** Magenta LED coarse adjustment value SRAM at the main scanning right position
L,R,X [DEC:1/1200”] FINE ADJ M [Y-L] ***, ***, ***, Magenta LED fine adjustment pattern detection SRAM
CRSE ADJ C ***, ***, *** Cyan LED coarse adjustment value [DEC:1/1200”] SRAM value at the sub-scanning left position
L,R,X FINE ADJ M [Y-L] ***, ***
FINE ADJ Y L,R,X ***, ***, *** Yellow LED fine adjustment value [DEC:1/1200”] SRAM FINE ADJ M [Y-R] ***, ***, ***, Magenta LED fine adjustment pattern detection SRAM
FINE ADJ M L,R,X ***, ***, *** Magenta LED fine adjustment value [DEC:1/1200”] SRAM value at the sub-scanning right position
FINE ADJ C L,R,X ***, ***, *** Cyan LED fine adjustment value [DEC:1/1200”] SRAM FINE ADJ M [Y-R] ***, ***
REG ADJ Y L,R,X ***, ***, *** Yellow LED adjustment value [DEC:1/1200”] EEPROM FINE ADJ M [X-L] ***, *** Magenta LED fine adjustment pattern detection SRAM
value at the main scanning left position
REG ADJ M L,R,X ***, ***, *** Magenta LED adjustment value [DEC:1/1200”] EEPROM
FINE ADJ M [X-R] ***, *** Magenta LED fine adjustment pattern detection SRAM
REG ADJ C L,R,X ***, ***, *** Cyan LED adjustment value [DEC:1/1200”] EEPROM value at the main scanning right position
CRSE ADJ Y [Y-L] ***, ***, *** Yellow LED coarse adjustment pattern detection SRAM FINE ADJ C [Y-L] ***, ***, ***, Cyan LED fine adjustment pattern detection value at SRAM
value at the sub-scanning left position the sub-scanning left position
CRSE ADJ Y [Y-R] ***, ***, *** Yellow LED coarse adjustment pattern detection SRAM FINE ADJ C [Y-L] ***, ***
value at the sub-scanning right position
FINE ADJ C [Y-R] ***, ***, ***, Cyan LED fine adjustment pattern detection value at SRAM
CRSE ADJ Y [X] ***, ***, *** Yellow LED coarse adjustment pattern detection SRAM the sub-scanning right position
value at the main scanning position
FINE ADJ C [Y-R] ***, ***
CRSE ADJ M [Y-L] ***, ***, *** Magenta LED coarse adjustment pattern detection SRAM
value at the sub-scanning left position FINE ADJ C [X-L] ***, *** Cyan LED fine adjustment pattern detection value at SRAM
the main scanning left position
CRSE ADJ M [Y- ***, ***, *** Magenta LED coarse adjustment pattern detection SRAM
R] value at the sub-scanning right position FINE ADJ C [X-R] ***, *** Cyan LED fine adjustment pattern detection value at SRAM
the main scanning right position
CRSE ADJ M [X] ***, ***, *** Magenta LED coarse adjustment pattern detection SRAM
value at the main scanning position
• Results will be stored as described in memory filed.
CRSE ADJ C [Y-L] ***, ***, *** Cyan LED coarse adjustment pattern detection value SRAM • The contents in SRAM are deleted when the test starts, and values detected at the normal
at the sub-scanning left position competition or until the machine stops due to errors are written.
CRSE ADJ C [Y-R] ***, ***, *** Cyan LED coarse adjustment pattern detection value SRAM • The contents in EEPROM are updated only at the normal competition of the test.
at the sub-scanning right position
46470802TH Rev.1 3-23

Display Items of REG BELT REFLECT RESULT

Upper display Lower display Details Memory
L-SIDE= ** MAX=*** Upper display: Displays a test result on the left SRAM
AV= *** MIN=*** side (OK or NG).
Displays the average of the sensor output ADC
scanning values [HEX]
Lower display: Displays the maximum or minimum
of the sensor output ADC scanning values [HEX]
R-SIDE= ** MAX=*** Upper display: Displays a test result on the right SRAM
AV= *** MIN=*** side (OK or NG).
Displays the average of the sensor output ADC
scanning values [HEX]
Lower display: Displays the maximum or minimum
of the sensor output ADC scanning values [HEX]
• Results will be stored as described in memory filed.

• The contents in SRAM are deleted when the test starts, and values detected at the normal
competition or until the machine stops due to errors are written.
46470802TH Rev.1 3-24

3.3.2.7 Density adjustment test <<During execution of DENS ADJ RESULT>>

The same as the key operations of step 2. During execution of DENS ADJ
This self-diagnostic menu item is used to test the density adjustment function of a printer,
EXECUTE.
and to refer to result of the test execution.
<<During execution of DENS ADJ PAR - SET>>
At the same time, GOOD/BAD of the density adjustment function is judged by executing
this test. Setup of the density correction parameter is displayed.
1. Enter the self-diagnostic mode (level 1) and keep pressing the ⓐ( ) button or ⓑ ( <<During execution of AUTO CALIBRATION>>
) button until the following message is displayed. ① The automatic setting of the density sensor sensitivity adjustment value is
executed, and the lower display starts blinking.
DENS ADJ TEST
② When the test is complete, the test result (OK or error name) is displayed in the
the display area.
2. When the ⓒ (ENTER) button is pressed, the following message is displayed. OK

Keep pressing the the ⓐ ( ) button or ⓑ ( ) button until the target item is
displayed. DENS ADJ RESULT
DENS ADJ TEST
DENS ADJ EXECUTE When the ⓑ ( ) button is pressed, the test results are displayed by decrementing them.
Pressing the ⓓ (BACK) button returns the screen to the state of step 2.
3. When the ⓒ (ENTER) button is pressed, test of the item that is displayed on the
panel is executed, and the lower display starts blinking.
③ When the ⓕ (CANCEL) button is pressed while test is in progress, the screen
<<During execution of REG ADJ EXECUTE>> returns to the state of step 2.
① The density adjustment test is executed, and the lower display starts blinking.
② When the test is complete, the test result (OK or error name) is displayed in the Remarks The following message is displayed during initialization, when the cover
upper row of the display area, and ****RESULT is displayed in the lower row of is opened and during alarm.
the display area
NG
OK
DENS ADJ RESULT
DENS ADJ RESULT
4. Repeat step 3 as required.
When the ⓐ ( ) button is pressed, the test results are displayed by incrementing them. 5. Pressing the ⓓ (BACK) button terminates the test. (Returns to the status of step 1.)
When the ⓑ ( ) button is pressed, the test results are displayed by decrementing them.
Pressing the ⓓ (BACK) button returns the screen to the state of step 2.
③ When the ⓕ (CANCEL) button is pressed while test is in progress, the screen
returns to the state of step 2.
46470802TH Rev.1 3-25

Density adjustment test items Display Items of DENS ADJ RESULT

Display Details Upper display Lower display Details Memory
DENS ADJ EXECUTE Executing the density correction LEV0 V/D OUT YMC V1=***H V1=***H: Color density sensor output when SRAM
V1DA=***H the LED current of the density sensor is
DENS ADJ PAR-SET Setting the control values with respect to the 0[A]. [HEX]
automatic density correction V1DA=***:DA setting value of the LED
current of the density sensor at the color
DENS ADJ RESULT Referring to result of the density correction density detection determined by the color
calibration of the density sensor. [HEX]
AUTO CALIBRATION Automatic setting of the density sensor sensitivity
LEV0 V/D OUT K V2=***H V2=***H: Black density sensor output when SRAM
correction value
V2DA=***H the LED current of the density sensor is
Display at the completion of density adjustment test 0[A]. [HEX]
V1DA=***:DA setting value of the LED
Upper display Lower display Details current of the density sensor at the black
density detection determined by the black
OK / ERROR NAME DEN ADJ RESULT Displays only “OK” in the upper display calibration of the density sensor. [HEX]
when no error occurs.
Displays an error name when errors occur. LEV0 V/D OUT RD V3=***H V3=***H: Detected voltage value when the SRAM
Displays “**** RESULT” corresponding to a V3DA=***H LED current of YMC density sensor is 0[A].
test executed in the lower display. [HEX]
V3DA=***: DAC setting value at YMC
multiple points [HEX]
Errors of the density adjustment test LEV0 V/D OUT YMC V4=***H Value after subtracting V1 from the CMY SRAM
sensor output [HEX]
Error name displayed Contents If a value after subtracting is a negative
value, it is regarded as ‘0’.
CALIBRATION ERR Abnormal end of the calibration of a sensor
LEV0 V/D OUT K V5=***H Value after subtracting V1 from the K SRAM
DENS SENSOR ERR Detects an abnormal sensor output during the continuous density sensor output [HEX]
detection. If a value after subtracting is a negative
value, it is regarded as ‘0’.
DENS SHUTTER ERR Detects an abnormality when opening and closing the shutter during
the continuous density detection. H_DUTY DENS-K V1=***H S1=***H Not used SRAM
DENS ID ERR Detects the out of focus of the LED head or dirt due to ID failure. H_DUTY DENS-Y V1=***H S1=***H Not used SRAM
H_DUTY DENS-M V1=***H S1=***H Not used SRAM
H_DUTY DENS-C V1=***H S1=***H Not used SRAM
L_DUTY DENS-K V01=***HS01=***H 01-03:First processing for averaging density SRAM
V02=***HS02=***H 04-06: Second processing for averaging
density
V03=***HS03=***H V0X: Density sense value [HEX]
V04=***HS04=***H S0X: Density detection value [HEX]
V05=***HS05=***H
V06=***HS06=***H
L_DUTY DENS-Y V01=***HS01=***H 01-03:First processing for averaging density SRAM
V02=***HS02=***H 04-06: Second processing for averaging
density
V03=***HS03=***H V0X: Density sense value [HEX]
V04=***HS04=***H S0X: Density detection value [HEX]
V05=***HS05=***H
V06=***HS06=***H
46470802TH Rev.1 3-26

Upper display Lower display Details Memory Upper display Lower display Details Memory
L_DUTY DENS-M V01=***HS01=***H 01-03:First processing for averaging SRAM DELTA-C 01=**** 02=**** 03=**** 01:Light adjustment value [DEC] SRAM
density 02: DB adjustment value (First)[ DEC]
V02=***HS02=***H
04-06: Second processing for averaging 03: DB adjustment value (Second) [DEC]
V03=***HS03=***H density
DELTA-C 04=**** 05=**** 06=**** Not used SRAM
V0X: Density sense value [HEX]
V04=***HS04=***H S0X: Density detection value [HEX] DELTA-C 07=**** 08=**** 09=**** Not used SRAM
V05=***HS05=***H
DENS-K 100%=***H OD= **.**** Result of Black detections at multiple SRAM
V06=***HS06=***H points
DENS-K 85%=***H
L_DUTY DENS-C V01=***HS01=***H 01-03:First processing for averaging SRAM
DENS-K 70%=***H
density
V02=***HS02=***H
04-06: Second processing for averaging DENS-K 50%=***H
V03=***HS03=***H density
DENS-K 30%=***H
V0X: Density sense value [HEX]
V04=***HS04=***H S0X: Density detection value [HEX] DENS-K 15%=***H
V05=***HS05=***H
DENS-Y 100%=***H OD= **.**** Result of Yellow detections at multiple SRAM
V06=***HS06=***H points
DENS-Y 85%=***H
FINAL DENS-K VX=***H SX=***H The same value as V06 and HS06 of L_ SRAM
DENS-Y 70%=***H
DUTY DENS-K
DENS-Y 50%=***H
FINAL DENS-Y VX=***H SX=***H The same value as V06 and HS06 of L_ SRAM
DUTY DENS-Y DENS-Y 30%=***H
FINAL DENS-M VX=***H SX=***H The same value as V06 and HS06 of L_ SRAM DENS-Y 15%=***H
DUTY DENS-M
DENS-M 100%=***H OD= **.**** Result of Magenta detections at multiple SRAM
FINAL DENS-C VX=***H SX=***H The same value as V06 and HS06 of L_ SRAM points
DENS-M 85%=***H
DUTY DENS-C
DENS-M 70%=***H
DB DENS VALUE VK=**** VY=**** Not used SRAM
DENS-M 50%=***H
DB DENS VALUE VM=**** VC=**** Not used SRAM
DENS-M 30%=***H
DELTA-K 01=**** 02=**** 03=**** 01:Light adjustment value [DEC] SRAM
02: DB adjustment value (First)[ DEC] DENS-M 15%=***H
03: DB adjustment value (Second) [DEC]
DENS-C 100%=***H OD= **.**** Result of Cyan detections at multiple SRAM
DELTA-K 04=**** 05=**** 06=**** Not used SRAM points
DENS-C 85%=***H
DELTA-K 07=**** 08=**** 09=**** Not used SRAM
DENS-C 70%=***H
DELTA-Y 01=**** 02=**** 03=**** 01:Light adjustment value [DEC] SRAM
02: DB adjustment value (First)[ DEC] DENS-C 50%=***H
03: DB adjustment value (Second) [DEC] DENS-C 30%=***H
DELTA-Y 04=**** 05=**** 06=**** Not used SRAM DENS-C 15%=***H
DELTA-Y 07=**** 08=**** 09=**** Not used SRAM BEFORE STD=***H DET=***H ADJ=**H Standard value before sensitivity SRAM
DELTA-M 01=**** 02=**** 03=**** 01:Light adjustment value [DEC] SRAM adjustment, measured value, adjustment
02: DB adjustment value (First)[ DEC] value
03: DB adjustment value (Second) [DEC] AFTER STD=***H DET=***H Standard value after sensitivity SRAM
DELTA-M 04=**** 05=**** 06=**** Not used SRAM adjustment, measured value,
DELTA-M 07=**** 08=**** 09=**** Not used SRAM
46470802TH Rev.1 3-27

3.3.2.8 Consumable item counter display

This self-diagnostic menu is used to display the consumption status of the consumable items.
e.g.) for C711
1. Enter the ordinary self-diagnostic mode and press the ⓐ ( ) button, ⓑ ( ) button until "CONSUMABLE STATUS" is displayed in the display area. (Pressing the ⓐ ( ) button
increments the test item and pressing the ⓑ ( ) button decrements the test item.) Then press the ⓒ (ENTER) button.
2. When the ⓐ ( ) button, ⓑ ( ) button is pressed, consumption statuses of the consumable items are displayed in order. (Pressing the ⓔ (ONLINE) or ⓕ (CANCEL) button is
invalid.)
Conformance Model

Display area, Display area,
Format Unit Details 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
upper row lower row
C843
C332
C532
C542
C712
K-ID UNIT ********IMAGES DEC Images Number of rotations from the time ✔ ✔ ✔ ✔ ✔
when the ID UNITs of respective
Y-ID UNIT ********IMAGES DEC Images colors are installed up to the present ✔ ✔ ✔ ✔ ✔
time is displayed after converting
M-ID UNIT ********IMAGES DEC Images them to the units of A4 3Page/Job. ✔ ✔ ✔ ✔ ✔
C-ID UNIT ********IMAGES DEC Images ✔ ✔ ✔ ✔ ✔
K-ID USED ******** % DEC % Displays the usage of ID of each – ✔ – – –
color.
Y-ID USED ******** % DEC % – ✔ – – –
M-ID USED ******** % DEC % – ✔ – – –
C-ID USED ******** % DEC % – ✔ – – –
FUSER UNIT ********PRINTS DEC Prints Number of copies from the time of
installation of a new fuser unit up to ✔ ✔
*1
✔ ✔ ✔
the present time is displayed.
TR BELT UNIT ********IMAGES DEC Images Number of copies from the time of
installation of a new belt unit up to ✔ ✔
*2
✔ ✔ ✔
the present time is displayed.
46470802TH Rev.1 3-28

Conformance Model

Format Unit Details 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
upper row lower row
C843
C332
C532
C542
C712
K-TONER ********% DEC % Amount of consumption of the
(FULL) respective toners is displayed. ✔ ✔ ✔ ✔ ✔
Y-TONER ********% DEC %
(FULL) ✔ ✔ ✔ ✔ ✔
M-TONER ********% DEC %
(FULL) ✔ ✔ ✔ ✔ ✔
C-TONER ********% DEC %
(FULL) ✔ ✔ ✔ ✔ ✔
M-WASTE TNR ********TIMES DEC Times Amount of waste toner is displayed.
CNT * When the times reaches 32 times or
✔ ✔ – – –
more, the waste toner full is issued.
C-WASTE TNR ********TIMES DEC Times
CNT ✔ ✔ – – –
K-STC MODE ********TIMES DEC Times Number of print dot counts of the
CNT toner of the respective colors are ✔ – ✔ ✔ ✔
displayed.
Y-STC MODE ********TIMES DEC Times
CNT
(Accumulative value since start of the ✔ – ✔ ✔ ✔
system operation.)
M-STC MODE ********TIMES DEC Times
CNT ✔ – ✔ ✔ ✔
C-STC MODE ********TIMES DEC Times
CNT ✔ – ✔ ✔ ✔
K OVER RIDE ********TIMES DEC Times Number of times of continues of
CNT the toner cartridge of the respective ✔ ✔ ✔ ✔ ✔
colors are displayed.
Y OVER RIDE ********TIMES DEC Times
CNT ✔ ✔ ✔ ✔ ✔
M OVER RIDE ********TIMES DEC Times
CNT ✔ ✔ ✔ ✔ ✔
C OVER RIDE ********TIMES DEC Times
CNT ✔ ✔ ✔ ✔ ✔
*1 Based on the paper length of Legal 13, if the sheet is the legal 13 length or less, it is regarded as one count, and if the sheet length exceeds the Legal 13 length, the number of counts is determined by
how many times as large is the Legal 13 length as that of the sheet. (the decimal is rounded out.)
*2 One third of the number of belt turns in A4 (A4 portrait) three-pages-per-job printing is regarded as one count.
46470802TH Rev.1 3-29

3.3.2.9 Print counter display 3.3.2.10 Switching between the Factory mode and the Shipping mode
This self-diagnostic menu is used to display status of the Print counter display of the This self-diagnostic menu item is used to switch between the Factory mode and the
printer. Shipping mode.
1. Enter the ordinary self-diagnostic mode and press the ⓐ ( ) button, ⓑ ( ) but- 1. Enter the self-diagnostic mode (level 1) and keep pressing the ⓐ ( ) button or
ton until "PRINTER STATUS" is displayed in the display area. (Pressing the ⓐ ( ⓑ ( ) button until the following message is displayed.
) button increments the test item and pressing the ⓑ ( ) button decrements the
test item.) Then press the ⓒ (ENTER) button. FACTORY MODE SET
2. When the ⓐ ( ) button, ⓑ ( ) button is pressed, statuses of the number of print
copies are displayed in order.(Pressing the ⓔ (ONLINE) or ⓕ (CANCEL) button
is invalid.)
2. When the ⓒ (ENTER) button is pressed, the following message is displayed.
3. Pressing the BACK key terminates the test. (Returns to the status of step 1.) Keep pressing the ⓐ ( ) button or ⓑ ( ) button until the target item (refer to the
following table) is displayed.
upper row lower row
Format Unit Details FACTORY MODE
K- ********IMAGES DEC Images Number of print copies of the SHIPPING MODE *

IMPRESSIONS respective colors are displayed.
Y- ********IMAGES DEC Images 3. While the desired item to set is being displayed, press the ⓒ (ENTER) button
IMPRESSIONS that enables selection of the setting values.
M- ********IMAGES DEC Images
4. While the desired setting value is being displayed, press the ⓒ (ENTER) button
IMPRESSIONS for long period (3seconds) (Short pressing of ⓒ (ENTER) button when C542)
that registers the displayed value in EEPROM. (Returns to the status of step 2.)
C- ********IMAGES DEC Images
IMPRESSIONS 5. Repeat steps 2 to 4 as required.
TOTAL SHEET ********COUNTS DEC Prints Total number of print copies are
CNT displayed.
Display Setting value Function
FACTORY FACTORY MODE Sets the Factory working mode (fuse cut invalid
MODE mode).
SHIPPING MODE Releases the Factory working mode to make the fuse
cut function valid.
FUSE INTACT BELT UNIT ****** Checks the fuse status of the transport belt unit.
FUSE UNIT ****** Checks the fuse status of the fuser unit.
Note:
*1
******* indicates K-ID UNIT ****** Checks the fuse status of the K-ID unit.
INTACT or *1
BLOWN. Y-ID UNIT ****** Checks the fuse status of the Y-ID unit.
M-ID UNIT ****** *1 Checks the fuse status of the M-ID unit.
*1
C-ID UNIT ****** Checks the fuse status of the C-ID unit.
*2
ID UNIT ****** Checks the fuse status of the ID unit.
*1: Only C712, C542, C532
*2: Only C332
46470802TH Rev.1 3-30

3.3.2.11 Self-diagnostic function setting

This self-diagnostic menu is used to set valid/invalid of the error detection by the various
sensors.
The error detection can be made invalid or valid for locating source of abnormality.
However, this menu item requires expert knowledge to set among the engine operations.
Handle this menu item with utmost care.
Be sure to return the setting to the default setting upon completion of usage of this item.
1. Enter the self-diagnostic mode (level 1) and keep pressing the ⓐ ( ) button or
ⓑ ( ) button until the following message is displayed.
SENSOR SETTING

Keep pressing the ⓐ ( ) button or ⓑ ( ) button until the target item (refer to the
table below) is displayed.
TONER SENSOR
ENABLE *

Pressing the ⓐ ( ) button increments the setting value.
Pressing the ⓑ ( ) button decrements the setting value.
4. While the desired setting value is being displayed, press the ⓒ (ENTER) button
for long period (3seconds) (Short pressing of ⓒ (ENTER) button when C542)
that registers the displayed value in EEPROM. (Returns to the status of step 2.)
6. Pressing the ⓓ (BACK) button terminates (except the status of step 4) the
setting. (Returns to the status of step 1.)
46470802TH Rev.1 3-31

Conformance Model

Operation at the
Display Setting value Function 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
setting value
C843
C332
C532
C542
C712
TONER ENABLE Detects Valid/Invalid of toner sensor
SENSOR operation ✔ ✔ ✔ ✔ ✔
DISABLE Not to detect
BELT UNIT ENABLE Checks Valid/Invalid of belt installation check

CHECK operation ✔ ✔ ✔ ✔ ✔
DISABLE Not to check
ID UNIT ENABLE Checks Valid/Invalid of ID installation check

CHECK operation ✔ ✔ ✔ ✔ ✔
DISABLE Not to check
UP/DOWN ENABLE Detects Valid/Invalid of ID UP/DOWN sensor

SENSOR operation ✔ – ✔ ✔ ✔
DISABLE Not to detect
REG ADJUST ENABLE Stops Valid/Invalid of error stop by the

ERROR color registration detection value ✔ ✔ ✔ ✔ ✔
DISABLE Not to stop
DRUM OVER STOP Not to continue Setting of valid/invalid of continuance

LIFE when drum comes to end of its life ✔ ✔ ✔ ✔ ✔
CONTINUANCE To continue
WR POINT 00H~FFH Correction value The correction value is added to the

REV existing write-down position.
TBL=**H±*.***mm ✔ ✔ ✔ ✔ ✔
BOTTOM WRT 00H~FFH Cut value Amount of cut at the rear end of a
POINT paper is set.
TBL=**H±*.***mm ✔ ✔ ✔ ✔ ✔
Hatched portion: Default is shown
46470802TH Rev.1 3-32

3.3.2.12 LED head serial number display 3.3.2.13 Contrast adjustment

This self-diagnostic menu item is used to check whether the downloaded LED head data This contrast adjustment is used for the adjustment of the panel contrast.
matches the serial number of the actual LED head.
1. Enter the self-diagnostic mode (Level 1) and, until the following message
1. Enter the self-diagnostic mode (level 1) and press the ⓐ ( ) button, ⓑ ( ) but- appears, press the ⓐ ( ) button or ⓑ ( ) button.
ton until "LED HEAD DATA" is displayed in the upper row of the display area.
(Pressing the ⓐ ( ) button increments the test item and pressing the ⓑ ( ) but- GRAPHIC PANEL ADJUST
ton decrements the test item.)
2. When the ⓐ ( ) button or the ⓑ ( ) button is pressed, serial numbers of the K/
Y/M/C LED head data are displayed in order. 2. Pressing the ⓒ (ENTER) button displays the adjustment item in the upper
3. Pressing the ⓓ (BACK) button terminates the test. (Returns to the status of step 1.) display, and the current setting value in the lower display.
K ** ** ** **** Hold down the ⓐ ( ) button or ⓑ ( ) button button until the value you want to set
is displayed.
xxxxxxxxxxxxx
CONTRAST … ⓐ ( ) button : The setting value is incremented.
** ** ** **** : A revision number ⓑ ( ) button : The setting value is decremented.
① ② ③ ④
xxxxxxxxxxxxx : A serial number CONTRAST ADJUST
④ 1CH
① : Head type data 3. Repeat step 2 when necessary.

② : Light amount data 4. Press the ⓓ (BACK) button to end this function (the state in step 1 is restored).
③ : Length data
④ : Head serial No. Contrast and lightness adjustment (GRAPHIC PANEL ADJUST)
Display Setting Default Function

Note! If the serial number of the LED head data is not ASCII code (0x3X/0x4X/0x5X),
it is indicated by ‘ . ’. CONTRAST ADJUST 0 - 3FH 1CH Setting of contrast
* Options set are effective in this test mode. (the options are not written in
EEPROM)
In addition, when returning to the normal operation mode, the contrast setting of
the CU side is applied.
46470802TH Rev.1 3-33

3.3.2.14 BUZZER TEST 3.3.2.15 Drum Manual Cleaning

The BUZZER TEST function is used for the buzzer test. This function is used for cleaning drums by wiping with alcohol. This function should be
implemented in case of an only method that be the Image drum changing.
1. Enter the self-diagnostic mode (Level 1) and, until the following message This function allows a drum to rotate by 1/6 cycle. By cleaning the drum exposure part under
appears, press the ⓐ ( ) button or ⓑ ( ) button button. the Image Drum by rotating in order, the filming and the dirt of the photoreceptor drum can
be taken away.
BUZZER TEST The wiping with alcohol should be executed next phase after checking the drum surface dried
enough and there is not an irregularity.
2. Pressing the ⓒ (ENTER) button displays the following message. 1. Enter the self-diagnostic mode and, until DRUM CLEANING appears, press
Hold down the ⓐ ( ) button or ⓑ ( ) button button until the target option is the ⓐ ( ) button or ⓑ ( ) button button(The ⓐ ( ) button displays the next test
displayed. option and the ⓑ ( ) button button displays the preceding test option). Then
press the ⓒ (ENTER) button.
BUZZER TEST
DRUM CLEANING
SMALL VOLUME
3. By pressing the ⓒ (ENTER) button, the buzzer test starts and the lower display
2. Press the ⓒ (ENTER) button to display the following message. By pressing the
starts to blink.
ⓒ (ENTER) button under this condition, the rotation of 1/6 cycle is executed.
* Usually, it stops in 1 second after pressing the Enter button.
DRUM CLEANING
* The status is returned to Step 2 after the buzzer for one second, and the buzzer
starts again by pressing the ⓒ (ENTER) button again. EXECUTE
4. Pressing the ⓕ (CANCEL) button stops the buzzer.

3. The display of the number of executions on the lower line of the display (* part)
5. Repeat steps 2 through 4 when necessary. is incremented after the operation. Then, open the front cover to remove the ID
and clean from the exposure side of the drum.
6. Press the ⓓ (BACK) button to end the buzzer test (the state in step 1 is
restored).
DRUM CLEANING
EXECUTE * / 6
BUSSER TEST
Display Function * : Number of executed operations
6 : Number of drum rotations (6 times at one cycle)
SMALL VOLUME Buzzer volume is small.
LARGE VOLUME Buzzer volume is large. 4. Return the ID and close the front cover. Repeat the step 2 and 3 until the
number of drum rotation becomes 6/6, and then cleaning of the entire drum
ends.
5. Press the ⓓ (BACK) button to end the test. (The state is restored to the step 1.)
46470802TH Rev.1 3-34

Note!
· During the selection of "Drum Manual Cleaning", the initial operation is not
performed even by opening and closing the cover. The initial operation is
automatically performed after exiting this menu.
· The Cleaning tool should be used the soft cloth. ( e.g. , the LED lens cleaner,
BEMCOT)
· Do not touch and clean the area of 5mm from the edge of the gear of the drum
because to prevent the cleaning tool be contaminated by the grease on the gear.
46470802TH Rev.1 3-35

3.3.3 Button-pressed functions at power-on

Each button function when the printer is turned on is as follows. With the following
buttons, which becomes effective by holding down the buttons until the the upper line of
LCD shows "RAM Check".
(1) coercive ONLINE MODE

The printer starts up in the mode that sets the printer in the on-line mode all the
time by ignoring the warning/error. (Factory assistance function)
No. apparatus procedure Note
1 C712 / C332 Power on with pushing ⓑ ( ) button, ⓒ
>
(ENTER) button+ ⓓ (BACK)button.
2 C542 Keep pushing the button [1] and [6] until
displayed the hourglass-mark in turning on the
power of the machine.
(2) ⓒ (ENTER) button

The Boot Menu is started up.
46470802TH Rev.1 3-36

4. REPLACEMENT OF PARTS
This chapter describes the procedures of the field replacement of parts, assemblies and units. The procedures are to detach them. Reverse
the procedures to attach them.
The reference part numbers used in this manual (such as ① and ② ) do not identical to the part numbers in the maintenance disassembly
configuration diagram (46356101TL) and RSPL (46356101TR) for the manual.
4.1 Notes on replacement of parts......................................................4-2

4.2 Part replacement procedure..........................................................4-4
4.3 Locations to lubricate..................................................................4-25
4.REPLACEMENT OF PARTS
4.1 Notes on replacement of parts

(1) Prior to replacing a part, unplug the AC cord and the interface cable. (2) Do not disassemble the printer so long as it operates properly.
(a) Be sure to use the following procedure to unplug the AC cord: (3) Minimize disassembly. Do not detach parts not shown in the part replacement
① Turn off the printer [Hold down the power switch for about a second.]. procedure.
② Pull out the AC plug of the AC cord from the AC power source. (4) Use the replacement tools specified.
③ Unplug the AC cord and the interface cable. (5) Conduct disassembly in the order instructed, or part damage may occur.
(6) Removed small parts, such as screws or collars, should be tentatively installed in
Warning Electric shock hazard their original positions.
(7) Do not use static-prone gloves when handling integrated circuits (ICs), including
When replacing the low-voltage power supply, electric shock may occur. Wear insulated microprocessors, and ROM and RAM chips, or circuit boards.
gloves, or be careful not to touch the conductors or terminals of the power supply directly. (8) Do not place printed-circuit boards (PCBs) directly on the printer or a floor.
After the AC cord is unplugged, the capacitor may take about one minute to discharge
completely or, due to PCB breakdown, could not discharge. Use caution about electric
shock.
(b) Always use the following procedure to reconnect the printer:

① Connect the AC cord and the interface cable to the printer.
② Insert the AC plug into the AC power source.
③ Turn on the printer [Hold down the power switch for about a second to turn
on the power.].
Unplugging
Plugging
46356101TH Rev.1 4-2

Maintenance Tools: Table 4-1-2 shows the tools necessary to use Maintenance Utility software.
Table 4-1-1 shows the tools necessary to replace printed-circuit boards and units:
Table 4-1-2: Maintenance Tools
Table 4-1-1: Maintenance Tools No. Maintenance Tool Quantity Use Remarks
No. Maintenance Tool Quantity Use Remarks Notebook

personal
Phillips See
computer
screwdriver with 3- to 5-mm 46470802TH
1 1 1 (with 1
magnetic tip, No. screws for Maintenance
Maintenance
2-200 Utility.
Utility software
installed)
Screwdriver No.
2 1
3-100
2 USB cable 1
Screwdriver No.
3 1
5-200
Ethernet cable
3 1
4 Digital multimeter 1 (crossover cable)
5 Pliers 1
Handy vacuum
6 cleaner (toner 1 See note.
vacuum)
E-shaped ring
7 E-ring pliers 1
removal
Note! Use a toner vacuum. Using a general-purpose vacuum may cause fire.
46356101TH Rev.1 4-3

4.2 Part replacement procedure

This section describes the procedure for replacing the parts and assemblies shown in the
(3) Turn the (two blue) lock handles of the belt unit ② in the direction of the arrows
disassembly diagrams below.
and, holding the unit by the (blue) handle, detach the unit.
4.2.1 Belt unit
(1) Open the top cover.
(2) Remove the image drum unit ① .
Lock lever (blue)
Top cover
①
Lock lever (blue)
Note! Cover the removed image drum cartridges with a piece of black paper.
black paper
46356101TH Rev.1 4-4

4.2.2 Fuser unit

(2) Pull the (blue) fuser unit lock lever in the direction of the arrow and detach the fuser
unit ① .
Top cover
Fuser unit lock lever (blue)
Fuser unit lock lever (blue)
46356101TH Rev.1 4-5

4.2.3 Left side cover / Left side cover(sub) (4) Unlatch and detach the left side cover(sub) ③ .

Latch
(2) Remove the four (silver-colored) screws ① .
Latch
(3) Unlatch and detach the left side cover ② .
Top cover Latch
①
①
② ①
46356101TH Rev.1 4-6

4.2.4 Right side cover / Right side cover(sub)

(2) Remove the two screws (black) ① and unlatch and remove the right side cover (sub)
②.
(3) Open the interface cover.
(4) Open the MPT assembly.
(5) Remove the card cover ③ .
(6) Remove the six screws (silver) ④ and remove the screw (black) ⑤ and detach the
right side cover ⑥ .
Top cover
①
①
②
claw
④
④
④
⑤ Interface cover
MPT Assy ③ claw
④
④ claw ④
⑥
46356101TH Rev.1 4-7

4.2.5 CU/PU board and low-voltage power supply
Warning Electric shock hazard
When replacing the low-voltage power supply, electric shock may occur. Wear insulated
gloves, or be careful not to touch the conductors or terminals of the power supply directly.
After the AC cord is unplugged, the capacitor may take about one minute to discharge
completely or, due to PCB breakdown, could not discharge. Use caution about electric shock.
(1) Remove the right side cover. (See 4.2.4)

(2) Remove the five screws (silver) ① and remove the plate shield (CU) ② .
(3) Remove all the CU/PU board cables.
(4) Remove the four screws (silver) ③ to detach the CU/PU board ④ .
(5) Remove all the low-voltage power supply cables. ⑥
(6) Remove the three screws (silver) ⑤ and remove the screw (black) ⑥ and detach
⑤
the low-voltage power supply ⑦ . ⑦
⑤ ④
⑤
③×4 ②
①×5
Exit connector
Fuser cable Fuser connector
Exit cable
Core ・The Fuser cable wound one turn around the core
・Thread the Exit cable through the core
Cross section
46356101TH Rev.1 4-8

4.2.5.1 How to remove Battery (CU/PU Board) (2) How to remove the battery.
Insert finger, a needle or a rod in the gap between the battery and its holder.
(1) The position of the battery is shown in the below picture.
Battery CU/PU Board
C174 BAT1
Board-76M
49
42 37 34
47 44 38 36
Rod
C172 50
BZ
50 45
CP11
C141
R388
1 9
2 10 48
TCOVSW
C139
2 1
L13
R343
40 21 Batter y Stopper
5
MPC
2 1
41 20
6
12 1 7
13 48 24
19
1
60
WLAN
24 1
37 61 80
25 ZA17
Battery
1
36 ZA16
ZA15
6
ZA14
1
1
1 11
4
HOST
2 1
2 12
5
1
2 1
1
22
Raise the battery up so that it is put on the battery stopper, and remove it.
9
Batter y Stopper
Battery
46356101TH Rev.1 4-9

4.2.6 Face-up tray 4.2.7 Rear cover

(1) Open the face-up tray ① in the direction of the arrow and, warping it, disengage (1) Remove the left side cover and the right side cover. (See 4.2.3, 4.2.4)
two portions to detach the face-up tray. (2) Remove the three (silver-colored) screws ① .
(3) Unlatch two portions A with a flat-blade screwdriver.
(4) Unlatch three portions B to slide the rear cover ② in the direction of the arrow C to
detach it.
Latches A
②
①
①
C
①
Latches B
46356101TH Rev.1 4-10

4.2.8 Belt motor / Fuser motor / Gear Assy.-CL35Z25

(1) Remove the right side cover and plate-shield and rear cover. (See.4.2.4, 4.2.5, 4.2.7)
(2) Remove the two screws (silver) ① and remove the rear plate ② .
(3) Remove the screw (silver) ③ and remove the screw (FG) ④ and remove the AC
inlet ⑤ and core holder (AC) ⑥ .
(4) Remove the film power board ⑦ .
(5) Remove the screw (silver) ⑧ and remove the cable guide ⑨ . ①
(6) Remove the two screws (silver) ⑩ and remove the belt motor ⑪ .
②
(7) Remove the two screws (silver) ⑫ and remove the clutch plate ⑬ . ①
(8) Remove the gear Assy Assy.-CL35Z25 ⑭ .
⑤
(9) Remove the four screws (silver) ⑮ and remove the fuser motor ⑯ . ⑥ ⑨
③ ⑧
⑭⑬ ⑫ ⑯
④
⑪
⑩ ⑮×4
⑦
46356101TH Rev.1 4-11

4.2.9 OP Panel Assy (5) Remove the two claws and remove the cover cable OP ② .
(6) Remove the FFC cable.
(1) Remove the left side cover and Plate-shield. (See.4.2.3,4.2.5)
(2) Remove the FFC cable. ② Claw
(3) Move the OP Panel Assy ① and push the stopper in the direction of the arrow.
Stopper
(7) Remove the two screws ③ and remove the OP Panel Assy ① .
③×2
(4) Move the OP Panel Assy ① in the direction of the arrow.
46356101TH Rev.1 4-12

4.2.10.1 Frame-OP-panel / OPE board (C532dn/ES5432)

(1) Remove the FFC cable ① .
(2) Remove the five screws ② and remove the two springs ③ .
(3) Reverse the board ④ and remove the LCD cable ⑤ . ⑨
(4) Remove the two screws ⑦ from the holder-LCD ⑥ and remove the LCD ⑤ .
(5) Remove the button ⑧ .
(6) Remove the cover-OP (front) ⑩ from the cover-OP-Top ⑨ .
⑩ ⑧
⑤
④
②x5
①
⑦x2
③
③
46356101TH Rev.1 4-13

4.2.10.2 Frame-OP-panel / OPE board (C542dn/ES5442)

(1) Remove the eight claws and remove the Cover-Sheet ① and Sheet-OP ② . ①
(2) Remove the two claws and remove the Cover-OP(front) ③ .
(3) Remove the four claws and remove the Cover-Bottom ④ .
(4) Remove the four screws ⑤ and remove the Plate-Hinge ⑥ . ②
(5) Remove the four screw ⑦ and Plate-Shield(OP) ⑧ .
(6) Remove the FFC Cable ⑨ from the Board ⑩ .
(7) Remove the three claws and remove the Board ⑩ and remove the Button-Assy ⑪ . ⑬
(8) Pull the portion A in the arrow direction and take the FFC- cable ⑨ off from the
⑱
Board ⑩ . ③ ⑪
(9) Pull the portion B in the arrow direction and take the FFC- cable ⑫ off.
(10) Lift the portion C and remove the LCD - cable ⑭ .
(11) Remove the four screws ⑮ and remove the Board ⑯ . ⑭
(12) Remove the Plate-Shield (LCD) ⑰ and remove the LCD-Assy ⑱ .
⑩
<Method of removing LCD cable> ⑰
Pull to arrow direction
⑫
Portion A
⑯
Pull to arrow direction
⑮x4
Board ⑪ ⑨
⑦x4
⑧
FFC cable ⑨ ⑥
Board ⑯
FFC cable ⑫
Portion B
Pull to arrow direction ④
Portion C
LCD cable ⑭
⑤x4
LCD Assy ⑱
46356101TH Rev.1 4-14

Notes in changing the Frame-OP ⑬ :

Stick Gaskets and Sponges to inside of the Frame-OP ⑬ at indicated positions
in following figure.
Gasket
⑲ Sponge-LCD(L=157mm)
⑬ Frame-OP
⑳ Sponge-LCD(L=90mm)
Notes in changing the LCD-Assy ⑱ :

Stick Gaskets to back side of the LCD-Assy ⑱ at indicated positions in following figure.
Frame-OP ⑬
Stick the Gasket to the Plate.
46356101TH Rev.1 4-15

4.2.11 LED assembly. and LED assembly springs 4.2.12 Image drum fan and 76E board
(1) Open the top cover. (1) Remove the left side cover. (See 4.2.3)
(2) Remove the cables of the LED assembly. Apply force in the direction of the arrow to (2) Remove the (silver-colored) screw ① and the two (silver-colored) screws ② to
unlatch the portion A and then the portion B to detach the LED assembly ① . detach the image drum fan ③ .
(3) Turning the LED assembly springs ② clockwise, detach it. (3) Remove the (silver-colored) screw ④ and unlatch five portions to detach the 76E
board ⑤ .
Latch B
②
Top cover
Latch B
③
① Latch A ②
②
①
46356101TH Rev.1 4-16

4.2.13 Top cover assembly 4.2.14 Top cover and LED head cable assembly
(1) Remove the left side cover, the right side cover and the rear cover. (1) Demount the top cover assembly.
(2) Remove the plate shield assembly and then the LED head cables. (2) Remove the two (black) screws ① to detach the Lever-Link ② .
(3) Remove the two screws ① to remove the plate-rear ② . (3) Remove the two (black) screws ③ to detach the Lever-Link ④ .
(4) Remove the (silver-colored) screw ③ and then the two E-shaped retainer rings ④ (4) Remove the seven (black) screws ⑤ to detach the top cover ⑥ .
to detach the top cover ⑤ . (5) Remove the (silver-colored) screw ⑦ to detach the LED head cable assembly ⑧ .
②
⑤
④ ⑤×7
③
④ ③
①
② ④
① ⑧
46356101TH Rev.1 4-17

4.2.15 MPT assembly

(1) Remove the cassette assembly.
(2) Open the MPT assembly ① .
(3) Pull the direction of the arrow and remove the MPT assembly ① with reference to 5.4
for to unlatch two tabs.
46356101TH Rev.1 4-18

4.2.16 Front fan, hopping motor, rear fan, image drum

motor
(1) Remove the right side cover, the rear cover, the plate-rear, the plate shield, low
voltage power supply, the film power board and the guide cable.
(2) Remove the two (silver-colored) screws ① to detach the hopping motor ② .
(3) Remove the two (silver-colored) screws ③ to detach the rear fan ④ .
(4) Remove the (silver-colored) screw ⑤ and unlatch the frame-MPT-side ⑥ to remove
Air
it.
③
(5) Remove the two (silver-colored) screws ⑦ to detach the front fan ⑧ .
(6) Remove the (silver-colored) screw ⑨ and the (FG) screw ⑩ to remove the AC inlet ④
⑪.
(7) Remove the three (silver-colored) screws ⑫ to detach the image drum motor ⑬ .
⑪
Note! ② ⑨
• Observe the orientation to attach the fan ④ , ⑧ . ⑩
• While removing or installing FAN ④ , ⑧ do not press impeller of the FAN. ①
⑦
In case of the impeller unfastened by mistake, do not reuse it and install a new FAN.
⑫
⑤ ⑧
⑥
⑦ Air ⑬
46356101TH Rev.1 4-19

4.2.17 High-voltage power supply board

(1) Remove the right side cover, shield plate(CU), CU/PU board, cable guide and the
low voltage power supply.
(2) Remove the WLAN board ① .
(3) Remove the screw (black) ② to remove the holder WLAN ③ .
(4) Remove the five screws (silver) ④ to remove the plate board (A) ⑤ .
(5) Remove the three screws (silver) ⑥ and remove the screw (black) ⑦ .
(6) Unlatch the claws to detach the high-voltage power supply board ⑧ .
(7) Remove the two screws ⑨ to remove the toner low board ⑩ .
⑧
⑦
⑥⑩
⑨
⑥
⑨
③ ⑤ ④×5
②
①
46356101TH Rev.1 4-20

4.2.18 Guide-ejection assembly, fuser connector

assembly and color-registration assembly
(1) Remove the left side cover, the right side cover, the rear cover and the top cover ⑤
assembly. ⑥
(2) Remove the CU/PU board(CLP) and the low-voltage power supply. ⑤
(3) Detach the guide-ejection assembly ① .
(4) Remove the two (silver-colored) screws ② to detach the fuser connector assembly ⑧ ⑦
⑨
③. ⑧
(5) Remove the film-power board ④ .
⑩
(6) Remove the two (silver-colored) screws ⑤ to remove the cover-beam ⑥ and the
plate-beam ⑦ . ⑪
(7) Remove the three (silver-colored) screws ⑧ to remove the two torsion springs ⑨ ⑪
and then the cover-code ⑩ .
(8) Remove the four (silver-colored) screws ⑪ to detach the color-registration ⑪
assembly ⑫ . ⑫
②
①
③
46356101TH Rev.1 4-21

4.2.19 Frame-MPT assembly and feeder assembly ①

②
(1) Remove the cassette, left side cover, the right side cover, the hopping motor, the
plate shield assembly, the operator panel assembly and the frame-MPT-side.
(2) Remove the clutch and sensor cables of the CU/PU board.
③
(3) Remove the cover OP (sub) ① and lever lock ② and cover IC card ③ .
(4) Remove the (silver-colored) screw ④ to remove the switch Assy-interlock ⑤ .
(5) Remove the four (silver-colored) screws ⑥ and remove the plate front ⑦ and plate ④
USB ⑧ .
(6) Remove the five (silver-colored) screws ⑨ and unlatch the two portions to detach ⑤
the frame-MPT assembly ⑩ . ⑥ ⑥
(7) Remove the three (silver-colored) screws ⑪ to detach the feeder assembly ⑫ .
⑧
⑫
⑪×3
⑨×5
46356101TH Rev.1 4-22

4.2.20 Side-L assembly, side-R assembly and base Notes in assembling:

Match phase of Shaft-Liftup-Assy.
assembly
Right side
(1) Remove the left side cover, the right side cover, the rear cover, the top cover
assembly, the operator panel assembly, the feeder assembly, the guide-ejection
assembly and the registration assembly.
(2 Remove the four (silver-colored) screws ① to remove the plate-bottom ② .
(3) Remove the E-shaped retainer ring ③ and then the shaft ④ .
(4) Remove the six (silver-colored) screws ⑤ to detach the side-L assembly ⑥ , the
side-R assembly ⑦ and the base assembly ⑧ .
Match the positions
⑤
③ ⑤
⑤
①
⑤
Left side
⑥
②
⑦ ④
46356101TH Rev.1 4-23

4.2.21 Feed rollers (3) Press the tab on the black cover ② attached to the left side of the rear paper feed
roller ③ and open the black cover ② downward.
(1) Remove the cassette. (4) Remove the rear paper feed roller ③ .
(2) Lift the tab of the front paper feed roller ① outward, slide the front paper feed roller
① to the left and remove it.
② ③
Tab
①
①
Tab
46356101TH Rev.1 4-24

4.3 Locations to lubricate

This section shows the locations to lubricate. The other locations must not be lubricated.
Lubrication is not required during assembly or disassembly, except that, after lubricant is
wiped off locations, the appropriate lubricant specified must be applied to the locations.
Each number circled, accompanied with the number and name of a drawing indicates that
the lubrication work with the number is specified in the drawing.
Lubrication work
(1) Lubricant notations and names
EM-30LP: Molykote EM-30LP (part number 44498501)
HP-300: Molykote HP-300 (part number YC4083-6258)
PM: Pan motor oil 10W-40 or ZOA 10W-30 (part number YC4044-5338)
GE-334C: FLOIL GE-334C (part number 41823301)
SF-133: HANARL SF-133 (part number 42983201)
Tetra: C-9310 or C-5005
(2) Grease boundary samples
Class S A B C D E F
Amount applied (cc) 0.0005 0.003 0.005 0.01 0.03 0.05 0.1
W(mm) 1.24 2.25 2.67 3.37 4.86 5.76 7.26
Sample
46356101TH Rev.1 4-25

① -1 Side-R Assy. ① -2 Side-R Assy.
EM-30LP Class Bx4 EM-30LP Class Bx2

Apply a normal amount of Apply a normal amount of
MOLYKOTE (EM-30LP) MOLYKOTE (EM-30LP)
to the whole circle of 4places to the whole circle of 2 places
Gear-Idle-Belt
Gear-Reduct-Liftup-A
Gear-Liftup-D
Gear-Reduct-Belt EM-30LP Class Bx4

Apply a normal amount of
Grease prohibition
MOLYKOTE (EM-30LP)
Bush-FU to the whole circle of
4places
EM-30LP Class C EM-30LP Class C

Apply a normal amount of Apply a normal amount of
MOLYKOTE (EM-30LP) Plate-BF-Caulking MOLYKOTE (EM-30LP)
Plate-BF-Caulking to the whole circle of to the whole circle of hatched
hatched areas. areas. (Shaft end surface
(Shaft end surface side). side).
46356101TH Rev.1 4-26

① -3 Side-R Assy. ① -4 Side-R Assy.

EM-30LP Class B x2
EM-30LP Class C Apply a normal amount of Gear-Reduct-FU
Apply a normal amount MOLYKOTE (EM-30LP) Gear-Idle-FUA
of MOLYKOTE to the whole circle of gear
(EM-30LP) teeth (2 places). Gear-Idle-FUB
to the whole circle of EM-30LP Class B
hatched areas. (Shaft Apply a normal amount of
end surface side). MOLYKOTE (EM-30LP)
to the whole circle of gear
teeth (2 places).
Gear-Idle-Exit-A
Gear-Planet
Gear-Liftup-A
Gear-Idle-Exit-A Motor-DC-FU
EM-30LP Class B Apply

a normal amount of
Gear-Idle-DUP
Plate-BF-Caulking MOLYKOTE (EM-30LP)
to the whole circle of
gear teeth (2 places).
EM-30LP Class B Apply a
normal amount of MOLYKOTE
(EM-30LP) to the whole circle Grease prohibition
of gear teeth (2 places).
Grease prohibition Grease prohibition
46356101TH Rev.1 4-27

① -5 44452301PA Side-R Assy. ① -6 44452301PA Side-R Assy.

EM-30LP Class C
Apply a normal amount of MOLYKOTE (EM-30LP)
to the whole circle of hatched areas (Shaft end eurface side). SF-133 Class C
Apply a normal amount of HANARL(SF-133)
to the all circumference of Rack-R.
Shall can be soaked in HANAL.
Rack-R
Plate-Gear-Caulking
Gear-Reduct-ID
Range 10mm or more Grease prohibition
EM-30LP Class D x2
MOLYKOTE (EM-30LP) to be applied
to the tooth surface in 2 places. Gear-Idle-IDS
Range 10mm more. It is application to
state without a lump jumping out of an
Gear tooth top, the tooth bottom.
46356101TH Rev.1 4-28
② Side-L Assy. ③ -1 Front Assy.-Reg/Hop
EM-30LP Class A
Apply a normal amount of MOLYKOTE
Note :1
(EM-30LP) to the hatched areas.
(Side of roller and ditch of shaft)
(The other side is also the same. : Two
places in total)
Rack-L
Shaft-Idle-Dup
SF-133 Class C Roller-Pitch
Apply a normal amount of HANARL(SF-133)
to the all circumference of Rack-L.
Shall can be soaked in HANAL.
EM-30LP Class B
MOLYKOTE (EM-30LP) to the
hatched areas (Center of shaft).
Roller-Pitch
Shaft-Idle-Dup Note :1
Note :1
Frame-Regist
46356101TH Rev.1 4-29

③ -2 Front Assy.-Reg/Hop ③ -3 Front Assy.-Reg/Hop

EM-30LP Class C
MOLYKOTE (EM-30LP) to
the hatched areas (Shaft end
surface side).
EM-30LP Class C
surface side).
Roller-Pressure
Plate-Feed-A_Caulking
③ -4 Front Assy.-Reg/Hop
EM-30LP Class C
Roller-Regist the hatched areas (Shaft end
surface side).
EM-30LP Class C
surface side).
Grease prohibition
Plate-Feed-B_Caulking
46356101TH Rev.1 4-30

③ -5 Front Assy.-Reg/Hop ③ -6 Front Assy.-Reg/Hop
Plate-Feed-A_Caulking
Plate-Feed-B_Caulking
EM-30LP Class C
Apply a normal amount of Gear-Idle-Z35
the hatched areas (Shaft).
EM-30LP Class C Gear-Idle-MPT-Z35
the hatched areas
(Post end surface side).
Shaft-Roller-Feed
Gear-Reduction-MPT-Z37-20
Frame Assy.-Regist
Roller-Feed
EM-30LP Class C
the hatched areas (Shaft).
46356101TH Rev.1 4-31

④ -1 Printer Unit-PX760 ④ -3 Printer Unit-PX760

Spring-Torsion-L
Cover-Top-Assy Spring-Torsion-R EM-30LP Class C

Apply a normal amount of MOLYKOTE
(EM-30LP) to the sliding surface with
Drum Shaft.（hatched areas）
EM-30LP Class C
MOLYKOTE (EM-30LP) to the end
face of Plate-R.（hatched areas）
Panmotoroil Class C
Apply a normal amount of Panmotoroil to the portion of the
slot of solid coiling of this torsion-spring using a brush.
(2 places)(At both sides)
EM-30LP Class C
MOLYKOTE (EM-30LP) to the end
face of Plate-R.（hatched areas）
④ -2 Printer Unit-PX760
EM-30LP Class C
to the end face of Plate-L.(hatched areas)
GE-334C Class C
FLOIL (GE-334C) to
Plate-L contact portion (4 place).
Plate-R
46356101TH Rev.1 4-32

⑤ -1 Base-Assy ⑤ -2 Base-Assy
SF-133 Class A
Apply a normal amount of HANAL (SF-133) to
the hatched areas.
(6 portions) (Only the shaft axis)
Plate-Base
Roller-Tensioner_Dup ×3 pcs
Roller-Feed-Dup
Frame-Base(Dup)
EM-30LP Class C x4
MOLYKOTE (EM30LP) to the
hatching areas (Shaft)
46356101TH Rev.1 4-33

⑥ -1 Cover-Assy.-Rear
SF-133 Class B
Stacker-FU_Base Apply a normal amount of HANAL (SF-133)
to the hatched areas.
Hatched areas
Leave it for about 3 minutes (drying time) after painting HANAL SF-133, and then
assemble the Cover-Assy.-Stacker.
46356101TH Rev.1 4-34

⑦ -1 Frame-Assy.-MPT
EM-30LP Class B (3) 㻌

Apply a normal amount of MOLYKOTE (EM-30LP) to the Grease area 㻌
hatched areas. (Center of shaft)
Holder-Pickup
EM-30LP Class A
MOLYKOTE (EM-30LP)
to the hatched areas.
(Bearing surface of roller)
Note:1
Roller-Pitch
Note:1
Shaft-Idle-Dup
Spring-Torsion-Pitch
46356101TH Rev.1 4-35

⑦ -2 Frame-Assy.-MPT ⑧ LED Head Unit-61TRD2
Boss-Coupling
HANARL SF-133 Class C
Leave it for about 30 minutes (drying time) after painting HANARL SF-133,
and then assemble the Boss-Coupling.
C-5005 Class A
Apply a normal amount of Tetra C-5005 to
the slash hatched areas, total 2 places
on the LED Head both side of the above picture.
46356101TH Rev.1 4-36

⑨ Cover-Top-Assy
EM-30LP Class A (3 place)

Holder-Link-Stand (Right/Left same area)
46356101TH Rev.1 4-37

5. REGULAR MAINTENANCE
5.1 Cleaning........................................................................................5-2
5.2 Cleaning of LED lens array ...........................................................5-3
5.3 Cleaning the Feed rollers and the Retard roller.............................5-4
5.4 Cleaning the MPT Feed rollers......................................................5-5
5.1 Cleaning
Remove toner powder and dust in the Printer inner section. Clean the inside of and
the periphery of the Printer with the cloth as needed. Clean the Printer inner section
with the handy cleaner (maintenance tool).
Note! Do not touch the image drum, LED lens array, and LED head terminal.
46356101TH Rev.1 5-2

5.2 Cleaning of LED lens array

If the vertical white lines, and white belt (white spot, pale printing) occur in printing (2) Press the button (a) and open the top cover (b).
as shown below, the LED lens array should be cleaned or the toner cartridge should
be replaced.
Note! As for the LED lens array, clean it with soft tissues or soft cloth after b
eliminating static electricity of a maintenance tool.
a
While lines or White belt

(White spot, pale printing)
(3) Wipe the whole LED head softly with the soft tissues or cloth.
Note! Do not use solvents including methyl alcohol, and thinner.
(1) Power off the Printer.

x4
(4) Close the top cover is performed by the inverse procedure with opening.
46356101TH Rev.1 5-3

5.3 Cleaning the Feed rollers and the Retard roller

(1) Power off the Printer. (4) Wipe two paper feed rollers in the tray with a soft cloth that has been
slightly moistened with water and then squeezed well.
Note! Use water only.
(2) Pull out the tray.
(5) Push the tray back into the Printer.
(3) Wipe two paper feed rollers inside the printer with a soft cloth that has
been slightly moistened with water and then squeezed well.
Note! Use water only.
46356101TH Rev.1 5-4

5.4 Cleaning the MPT Feed rollers

(1) Power off the Printer. (3) Close the MPT gently to a position where the left and right tabs fit the arm
grooves.
(2) Open the MPT.
46356101TH Rev.1 5-5

(4) Separate the tabs on the roller guide from the left and right arms by (6) Wipe the two feed rollers with a tightly wrung cloth soaked in water through
pushing the tabs to inside. the opening for MPT.
Note! 1. Use water only.
(7) Close the MPT is performed by the inverse procedure with opening.
(5) Raise the roller guide until it comes in contact with the Printer.
46356101TH Rev.1 5-6

6. CONNECTION DIAGRAMS
6.1 Check of resistance values .........................................................6-2
6.2 Layout of parts ............................................................................6-5
6.1 Check of resistance values
Unit Circuit diagram and composition Part drawing Resistance value
M
2 Between pins 1 and 2: 3 to 4
Transport belt motor
Between pins 3 and 4: 3 to 4
ID motor Both ends of IP1: 1 or less
IP1
46356101TH Rev.1 6-2

Fuser motor Both ends of IP1: 1 or less
IP1
M
2
Feed motor
3
M
2 Between pins 1 and 2: 3.4
2nd/ 3rd feed motor
Between pins 3 and 4: 3.4
46356101TH Rev.1 6-3

Upper roller heater #1

2 Between pins 1 and 2: Several ohms to several tens of ohms
Between pins 3 and 4: Several ohms to several tens of ohms
Upper roller heater #2
Between pins A1 and A2: Approx. 590 k to 5338 k (0 to 93°C)
3
Between pins B1 and B2: Approx. 104.5 k to 806.5 k (0 to 43°C)
Thermostat #1
1 Between pins A3 and A4: Approx. 104.5 k to 806.5 k (0 to 43°C)
Between pins B3 and B4: Open
4 A5 blank NC
Thermostat #2
Upper thermistor
A1
A2
Fuser unit
Lower thermistor
B1
B2
Frame thermistor
A3
B1 2 3 4 3 4
A4
B3
A5 4 3 2 1 2 1
B4
Fuse
46356101TH Rev.1 6-4

6.2 Layout of parts

(1) CU/PU board (76M)
Component side
Board-76M 20 17 14 11 8 5
461134
F16
BAT1 42 37 34 21 18 15 12 9 6 C184
C174 49 47 44 38 36 32 31 22 12 6 4 3 2 C173
C172 23 26 4
BZ
50 13 24 C188 C171
YHEAD MHEAD CHEAD KHEAD
50 45 7 1 30 1 20 20 20 20
26
18
CP15
1
IC43
CP11
11 9 8 5
34 25
C141
R388
28 24 19 17 23 31 CN3 1
1 9 41 29 22 C187
30
14 29 27
2 10 48 33
27 21 16 3
40
TCOVSW
C139 28 2
2 1
10
1
1
L13
R343 1 1 1
40 21
5
MPC
A AF 10
2 1
41 20 1 EXROM
26 26 1 7 A IC31 P
6
R280
12 1 C127
7 24
RM5 RM6
13 48 14 14
19 20 20 2 8
IC32
1
60
WLAN
24 1 1 1
37 61 80
25 ZA17
ZA11
ZA13
ZA10
ZA12
1
36
ZA8
ZA9
ZA16 A P
ZA15 10 10
6
ZA14
4
1
ZA7
USB1
1
ZA6
ZA5
1
ZA4
3
2
6
1 11 1 1 ZA3
ZA2 12 76M
4
HOST
A K Y AF
2 1
2 12 36 1 46095099 5 5
5
C97
37
T1 C91
2 1
9
1
1 9 1 9
1
2
A A A A
22
LAN1
1
IC11
IC12
9
7
8
C65
L11
T T T T C61
12
5 C56
1
1 9 1 9
10
9 4 BF2
12
Q19 1 4 1 6 1 10
1
1 8 IC3
D9
13 16
1
OPE_TP1
Q11
R50
7
C27 C30
C18
3
R16
R17
R15
R18
R19
R20
R23
R24
R25
R26
R21
R22
C28
BF89
1 1
R27
2 8 C4
C3
1 12 1 13 1 2 1 3 1 5
R13
R11
14
R1
2
R12
R10
R2
R3
R4
R5
R6
R7
R8
R9
1 1 4 1 IC1
3 SPI_CS 1 1
26 20 SSNS SOLDER IDC
FAN EXIT 1 FUSER 7
46356101TH Rev.1 6-5

Soldering side
R837
R824 R823
R830
R829
IC503 R822
R821
R820
R795 46095099 5 5
R787
R774
R784
R775
R737
R732
C755
C751
R738
C745
C748
C749
C753
C752
R726
C742
R725
C747
R721
R719
R720
RM506 RM505
C750 C746 C743
C719
R718
C739 C725
3 1 R709 C720
C728 C729
R704
R691
R690
R694
R693
C710
7 8 C708 C716
6 4 2 5 BF507 R698
RM504
C693
C689
C695 C691
C704
BF541
C705
C703
C684
C692
R832
R692
R831
C680
R684
R674
R657 R652 BF540

C637
C636
C635
R656
R653
C638
C628
C633
C632
C631
R631
R632
C629
R654
R655
Q526
C627
R643
IC502
R620
R619
Q525
8 6 BF543
R641
R623
R616
R642
9 R627
4 3
C600
C592
11
2
R622
C596 10 BF542
R614
C593
R612
C584
R602
RM502 12 1 D503
5
C581
C588
C587
C594
C590
C589
C586
IC501
C580
C564
R595
R593
R601 R828
C560
C559
C571
R585
R586
C558
R608
C764
C563 C562
C553
C585
C568
R572
R589 C561
R600
RM501 R588 R587
R569 C557 R571 R570 R629
Q521
C548 C547 R625
C545
C544
C543 C540 C539
R561
R559
C591
C595
C538 R558 R552 C546
C532
C531
C529 C533
R560
C530
C519
R542
C518
R551 BF539
C528
R547 C599
R546
R548 R543
C526
C520
C527
C517 C597
R526
R527
C525
R532 R536 R535 R534 R533 C612 C570

C566 F503
R843
R834
C607
Q518
R842
C556 F502
C766
Q512
C549
R512
R511
R510
Q524
R833 Q516 Q515 Q514 Q513
R523
R522
IC504
Q507
C512
R621
Q506 R513 Q508
R509
C511
C503
R503
R505
Q505 Q504
Q503 D501
R504
Q502
R502
Q501
C501
R501
F501
46356101TH Rev.1 6-6

6-7 46356101TH Rev.1
JP14
MOTOR
CL1
4 1
12
D514
D513
CP2
D512
C540 D511
R602 C541
JP5
D1
R501
JP17
R601
C520 ZA1
R600
C519
JP13
IC502
JP8
R599
JP11
C537
Board-GOH
C518
R835 JP9
R546
R832
JP10
49
48
JP18
3
C502
JP31
3
R801
64
33
IC
50
3
R838
JP7
R506 C535
JP21
1
32
R527 C534
JP30
R518 C533
C532
44605899
GOH
3
16
17
CL2
JP15
JP32
1
D516
1
JP26 JP12
R581
C531 R594
R802 C530
FET501
SNS12
JP25
CP1
R507 R580
44605899
7
JP4
R579
JP29
3
JP20
R578
3
1
JP24
R575
JP28
C528
JP16
C527
SNS03
C529 R593
6
13 1
JP23
R545 C524 TR502 R577
JP2
MAIN2
R543
Q504
R825
JP3
R830 12 1
R576
R542
C523
MAIN1
F501 C513 R535 R544 R547
JP19
Soldering side Component side
(2) Option tray board
(3)-1 OPE board (ES5442) (3)-2 OPE board (C532dn)
Component side Component side
SW0 SW7 SW20
LED2
LED4
POWER
HELP SAVE
POWER
ON
R10
R12
R8
CP1
R9
SW8 SW9 SW10
C5 C4 Q4 Q5 Q6
1 2 3
SW5
MENU+
ONLINE SW11 SW12 SW13
SW1 SW6
4 5 6
46095899 3 3 SW3
SW2 SW14 SW15 SW16
76P C3 BACK ENTER SW4 7 8 9

C2
R7
R6
CANCEL
MENU- SW17 SW18 SW19
1
* 0 #
Q1 Q2
Board-76P
LED3
LED1
R1
R2
CN2 READY ATTENTION
THS Board-THS
44993499 3 3 Soldering side
Soldering side
CN501
FAX 14 1
GREEN
KEY501
SW514
GREEN 22 1
2 4 6 8 10 12 14 16 18 1
D_LED504 22
R511
R509
21 SW531 3 3 46095899 RM501
START
R510
STATUS
20
RED
RM502
SW516
36 25 R513
C510
RM503
37 24
CLEAR
1
RJ531
IC501
RJ530
R503
3 5 7 9 11 13 15 17 48 13 RM504
CN502
SW533
RM505 1 12
RJ535
RJ507
RJ529
RJ520
0
RJ519
12
PRINT
44993499
RJ521
SW515
STOP
RJ508
R528 R529
C512 C513
SW513 SW500 SW512 SW532
3
9 8 7
RJ509
RJ510
SW541
3
SCAN
R504
POWER
SAVE
RJ533
RJ512
RJ522
RJ511
SW511 SW510 SW507

D_LED505
COPY
GREEN
6 5 4
RJ518
RJ532
SW530
SW506 SW505 SW504
RJ506
POWER
RJ524
RJ525
RJ523
D_LED501
SW534
3 2 1
BLUE
SW502
SW501
SW540
HOME
46356101TH Rev.1 6-8

(4) Toner sensor board (5) Discharging light / TAG

Component side
KTAG_B CTAG_B MTAG_B YTAG_B

KTAG_A CTAG_A MTAG_A YTAG_A
3
6 1
CN2
1
TNRSNS501
KER_PWR CER_PWR MER_PWR YER_PWR
KFC_PWR CFC_PWR MFC_PWR YFC_PWR
CN3
3
JP4
KID_LSW CID_LSW MID_LSW JP9 YID_LSW
JP1
JP8
SNS1
JP2
A
K
JP7
JP6
SNS2
C
E
KTNRSNS
JP3 JP5
C
E
K
A
76E
CN1
20
JP10
46096699 4 4 1
JP11
RJ501
C501
R501
C
E
CTNRSNS
K
A
Soldering side
RJ502
C502
R502
76T
46096299
3
TH501
3
4 4 46096699
RJ502
RJ508
R519
RJ505
C506
Q502
46096299
Q501 C511
R518
R502
R503
R504
3
R505
R506
R509
R507
R510
RJ511
C
E
MTNRSNS
RJ512
R513
R511
R512
R514
R515
K
A
FG501
FG
C
E
YTNRSNS
K
A
(6) Color adjustment sensor PCB

R504
C504
C A
E K
SNS
44171999 1
EOE
1 CN1 5
1
46356101TH Rev.1 6-9

Q6
76C
FG1
Q7
46223999
JP24
JP76
4
1 4 1
46356101TH Rev.1
CP7
2 2
JP1
JP73
JP74
T6
T7
JP15 6 5 6 5
JP31
JP3
JP32
JP95
C7 C12 JP96
Q2
D6 D18
JP42
JP44
JP45
ZA5
JP5 JP80
1
D10
JP78
(7) High voltage power supply board
JP79
T1
D14
JP54
JP77
JP84
D24
JP91
JP6 JP61 JP85
JP38 ZA1 JP83

JP10
D1
D25
D19
JP13 S12
JP65
CP5
JP29
SB-Y
JP67
JP14 JP55
S8
JP49
JP41
Q3
JP50
DB-Y
JP51
JP68
ZA6
JP7
CH-Y
1
JP21 S4
JP57
T2
JP69
JP59
JP60 JP90
JP93
JP89
ZA2
JP19 JP30 JP40
1
2
D22
D2
JP33
D16
JP25
JP36
S11 D12
JP28
CP3
CN1
SB-M
JP56
S7
JP94
JP71
Q4
DB-M
JP52
D9
ZA7 JP53
25
26
JP17
CH-M
1
JP18 S3
D13
T3
JP82
JP63 JP86
D20
JP92
JP8
ZA3
JP43
JP20
D3
CP6
D15
D21
JP27 JP35
JP62
JP39 S10
JP12
CP4
CP1
JP64
SB-C
S6
JP2
JP66
JP46
Q5
JP47
DB-C
JP48
ZA8
JP23 1
CH-C
JP70 S2
JP16
JP9
JP87
JP88
T4
JP72
JP58
JP11
ZA4
JP34
D23
D4
JP4 D17
JP37
JP22
SB-K
D11
S9 S5
JP26
D8
DB-K
Q1
Board-76C
CP2
JP81
1
5
D7
CH-K
S1
T5
C5
C8 FG3
D5
FG2 C9
4
6
6-10
(8) Low-voltage power supply PCB (9) ID unit
ID unit (for consumables) Contact point

J1
J2
Fuse
Discharging light / TAG PCB (76E PCB)
CN1 ID unit
CN2
Contact point
J3
46356101TH Rev.1 6-11

(10) Transfer belt unit
Transfer belt unit (for consumables) Contact point
Fuse
Relay PCB
Contact point
Transfer belt unit
Fuse
46356101TH Rev.1 6-12

(11) Touch panel contorol PCB

Component side
RS232C 10
TFT1
21 15 R30
14 40 1
22
1
R102
R103
28 8 C58 TEST1
C57
1 7
IC14
1
R55
R54
RM3
T IC9 A IC8 TEST2
C39 V K A
1 1 1 1 14 1
R34 R45
KEY
RM1 RM2
P P
Board-TP1
9 9 R42
R32 10 10
T A C36
L5
C33 A A
18 18
C30
R23
V K A
45657499 3 3 14 IC7 1
22
C28
C29
IC5
R13
R12
C11 C14
R8
R9
R6
C3 C10
R7
IC2
C1
1 22 L1
SUIF TP1
Soldering side
11 15 19 23 27 31 32
7
6 30
3
C628
R632
C624
C623
R635
R631
8 12 16 20 24 28
R630
10 14 18 22 26
1 2
9
39
C615
C604
C605
33 40
37
C619
C617
C618
C616
38 RM503
R616
1
R607
R608
C597
C596
C601 C607 C606 RM502 2

C599
3
4
C589
5
C588
6
C594 C593 C592 7 8
9
C581
R590
R589
R588
R587
RM501 11 10
12
C571 13
C574 14
15
C569 C568 16
17
R577 R576
C556 18
19
21
C542
22
R602
R574
C535
IC503 45657499 3 3
C525
C524
R530
C522
C519
C521
C518
R529
C512
R528 C509
C514
C513
C511 R525 C504

C507
R517 19 17 15 13 11 9 8 6 4 2
R507 R519 C502
R511
R513 R512 R510 Q501 18 16 14 12
46356101TH Rev.1 6-13

C532dn Maintenance Manual Rev 1

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

C532dn Maintenance Manual Rev 1

Uploaded by

Copyright:

Available Formats

C532dn

Copyright © 2016 by Oki Data. All Rights Reserved

46356101TH Rev.1 iii

1. CONFIGURATION.................................................................. 1-1 4. REPLACEMENT OF PARTS..................................................4-1

1.1 System configuration

Photo Interrupter M LED HEAD

Top cover open switch 2P 2P

WLAN Unit Core 6P

Cover open switch 4P

Motor CU/PU Board

22P 26P 20P 7P 10P 6P 12P 2P 8P 4P 2P 3P 14P 8P

With Graphic LCD

touch Board 76T

46356101TH Rev.1 1-2

1.2 Structure of Printer

46356101TH Rev.1 1-4

1.3 Offer of Options

(2) Wireless LAN module

46356101TH Rev.1 1-5

Print specifications item C532dn/ES5432 C542dn/ES5442

46356101TH Rev.1 1-6

item C532dn/ES5432 C542dn/ES5442 item C532dn/ES5432 C542dn/ES5442

46356101TH Rev.1 1-7

item C532dn/ES5432 C542dn/ES5442

46356101TH Rev.1 1-8

Paper handling <Paper output>

46356101TH Rev.1 1-9

< Protocol > Protocol C532dn/C542dn/ES5432/ES5442

46356101TH Rev.1 1-10

1.5 Interface specifications

1.5.1 USB Interface Specification (2) Cable

Connector pin arrangement

• Cable side: B plug (male)

46356101TH Rev.1 1-11

1.5.2 Network Interface Specification 1.5.2.3 Network Interface Signal

Connector pin arrangement

46356101TH Rev.1 1-12

1.5.3.1 Outline of USB Host Interface 1.5.4.1 Outline of Wireless LAN

Connector pin arrangement

1.5.3.3 USB Host Interface Signal

46356101TH Rev.1 1-13

2.1 Precautions prior to repair

2.2 Items to be checked prior to taking action on abnormal images

2.3 Precautions when taking action on abnormal images

2.4 Preparations for troubleshooting

46356101TH Rev.1 2-2

2.5 Troubleshooting method

46356101TH Rev.1 2-3

46356101TH Rev.1 2-4

Check item Checking method Action in case of NG

46356101TH Rev.1 2-5

Check item Checking method Action in case of NG (2-2) Abnormal sound

(2-2-2) Checking for loss of synchronization of motor (load by consumables)

Operation of each motor Check whether each motor Replace the

(2-2-3) Check for gear jumping (load by consumables)

Operation of each motor Check whether each motor Replace the

Position of consumables Check visually whether each Replace or repair

(2-2-4) Checking cable wiring

46356101TH Rev.1 2-6

(2-3) Abnormal odor

Check item Checking method Action in case of NG

(2-3-2) Check the condition of fuser.

Foreign confirmation of fuser

(2-4) Slow starting time