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Australian Harbour International College

RTO ID: 41338 CRICOS Provider Code: 03449J


ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Assessment Details

Qualification
BSB50215 - Diploma of Business
Code/Title

Time
Assessment Type Assessment -03 ( Report)
allowed

Term
Due Date Location AHIC /
Year

Unit of Competency
National Code/Title
BSBADM502 Manage Meetings
Student Details

Student
Student Name
ID

Signature: ____________________________
Student Declaration: I declare that the work submitted is Date: _____/______/__________
my own, and has not been copied or plagiarised from any
person or source.

Assessor Details
Assessor’s Name
RESULTS (Please
SATISFACTORY NOT SATISFACTORY
Circle)

Feedback to student:
.........................................................................................................................................................................................
.........................................................................................................................................................................................
.........................................................................................................................................................................................
.........................................................................................................................................................................................

Student Declaration: I declare that I have been Assessor Declaration: I declare that I have conducted a fair,
assessed in this unit, and I have been advised of valid, reliable and flexible assessment with this student, and
my result. I am also aware of my appeal rights. I have provided appropriate feedback.
Signature: _______________________________ Signature: ________________________________________
Date: ______/_______/___________ Date: ______/_______/___________

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 3.0/ February Review Date: July Page 1 of 12
2017 2017
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Instructions to the Candidates

 This assessment is to be completed according to the instructions given below in this document.
 Should you not answer the tasks correctly, you will be given feedback on the results and gaps in
knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.
 If you are not sure about any aspect of this assessment, please ask for clarification from your
assessor.
 Please refer to the College re-submission and re-sit policy for more information.
 If you have questions and other concerns that may affect your performance in the Assessment,
please inform the assessor immediately.
 To be deemed competent for this unit you must achieve a satisfactory result with tasks of this
report along with a satisfactory result for the other two assessments.
 This is an Open book assessment which you will do in your own time but complete in the time
designated by your assessor. Remember, that it must be your own work and if you use other
sources then you must reference these appropriately
 Resources required completing the assessment tasks are Learner guide, PowerPoint presentation,
Unit Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a
computer, the Internet and word-processing system such as MS Word.
 Submitted document must follow the given criteria. Font must be Times New Roman, Font size
need to be 12 and line spacing has to be Single line.

 This is Individual Assessments. Once you have completed the assessment, please upload the
softcopy of the Assessment into AHIC Online Moodle.
 Plagiarism is copying someone else’s work and submitting it as your own. AHIC is using Turnitin
software in Moodle to detect plagiarism. Any Plagiarism will result in a mark of Zero.

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 3.0/ February Review Date: July Page 2 of 12
2017 2017
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Assessment 3

Assessment task Description Assessment What does


method satisfactory mean?

Marking guide

3 Written reflection Candidates are required to Written Each student will


write a self-reflection on the report submit unique work
process they went through to in their own words.
plan, prepare, conduct and
follow up on their meeting.

Additional assessment information

Time limits –each of the assessments will have a set time to complete that is explained and agreed before you start.
There is timed assessment for practicals that are completed in class.

Use of support material – the written work can refer to a textbook or notes but must be in your own

words. Tests are from memory so you cannot use your textbook or notes

Reasonable adjustment – if you think there are issues that could impact on your ability to perform then you need to
talk to your trainer/assessor prior to doing the task

Re-assessments and re-sits - The student is informed that the assessment is not pass/fail in the marking guide
above and that feedback is provided. The Assessor may set another time for the gap assessment or follow up extra
practical assessment or with open questions if there is doubt about responses or demonstration of skills. Students
should be successful at the second attempt. If a re-sit is necessary, the conduct of the task will depend on the type of
assessment. Re-sits are more likely for written tests.

Appeals process – after the assessment, if you have concerns, then you should talk to your assessor. There is an
assessment appeal policy and procedure that is followed.
Assessment-3 Written Report
Assessment description
This assessment continues from Assessment 1 and 2.

You are required to write a reflection on the process you went through to plan, prepare,
conduct and follow up on your meeting.

Assessment 1 Assessment 2 Assessment Task 3

Plan and prepare for Conduct, follow up and


Written reflection
a meeting report on a meeting

Procedure/Instruction
Write a written reflection on how you planned, prepared, conducted and followed up on your
meeting. Your reflection should discuss the following:
a. Preparing for your meeting:
i. Who you invited to your meeting, why you decided they were required to attend and
how you reached that conclusion.
ii. The style and structure you chose for your invitation and why.
iii. What conventions you decided were appropriate for your meeting; and what
organisational and legislative requirements you needed to follow.
iv. What budgetary considerations you made and how they affected the planning and
conducting of your meeting.
v. The meeting papers you chose to prepare and the distribution method you used to
provide those papers to participants and why these were appropriate.
vi. Your approach to developing your action plan, including how you decided who
should be responsible for which tasks and timeframes for task completion.
vii. The implementation of your action plan; if all required tasks were completed, if they
were completed by the person responsible, if they were completed on time and, if
not, what you did to make sure they were done.
b. Conducting and following up your meeting:
i. At least one problem that had to be solved during your meeting, the problem-solving
technique you used and why, and how this technique assisted you in solving the
problem.
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

ii. Your key responsibilities as chairperson for conducting the meeting.


iii. How you would assess your performance in chairing the meeting (i.e. were you an
effective chairperson or are improvements needed?); how well your meeting
participants worked together and what group dynamics you needed to manage.
iv. The desired outcomes of your meeting, if you achieved them, and the strategies you
used to facilitate the outcome. If outcomes were not achieved, or not achieved to
satisfactory standards, what you could do to improve in facilitating outcomes.
v. The strategies you used to review the meeting minutes to ensure the information
presented a true and accurate record of the discussions that occurred during the
meeting. If the minutes were a complete and accurate reflection of the discussions
and what, if any, adjustments you made.
vi. The method in which you distributed these meeting minutes and why; where and
how they should be stored; if any follow-up documentation was required and, if so,
how this documentation was or will be distributed.

Submit the required documents for assessment as per the specifications below. Be sure to keep a
copy for your records.
Trainer will also provide further explanations on the above instructions in the class which will
clearly outline all requirements in more detail and simplistic way according to your
understanding level. You may also request your trainer for additional information and may
seek help with summarising of all instructions if required.

Submission Specifications
You must submit:

● a written reflection using word documents

Assessor Check list


Assessment Task 3: Written Report

Student Name

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 5 of 12
March 2020
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Student ID

Assessment Details

Submission Date

Outcomes
Satisfactory

Did the candidate: Yes No

Submit a written reflection?

Submit their reflection within the required timeframe?

Performance indicators
Satisfactory

Did the candidate: Yes No

Identify who they decided was required to attend their


meeting and how they reached that conclusion?

For example:

● all stakeholders were invited

● only key members from each department or team were invited

● only management were invited

● people with specialised knowledge or experience included to


provide guidance
● external advisors required for expertise

● members of the public were invited to witness.

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 6 of 12
March 2020
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Satisfactory

Did the candidate: Yes No

Describe how they determined an appropriate style, structure


and appropriate meeting conventions for their meeting’s
purpose?

For example:

● if the meeting was an AGM, it was a formal setting appropriate to


legal requirements
● if the meeting took place in different places at once, it was
conducted in a style and setting suitable to allow video or
teleconference inclusion
● if the meeting was between a close work team, it could be in a
more informal style.

Identify decisions they made regarding meeting papers?

For example:

● the meeting papers they were required to prepare and how they
decided what was required; for example, background information,
previous reports, internal or external data, product samples,
relevant brochures or publications, draft documents
● Identifying a distribution method and why they chose this method,
for example, email, post, electronic file transfer (Dropbox, hightail,
FTP, etc.), pigeonhole, handed file in person.

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 7 of 12
March 2020
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Satisfactory

Did the candidate: Yes No

Describe the approach they took in developing an action


plan?

For example:

● How did they decide who should be responsible for which tasks?

● Were all activities completed by the person to whom they


delegated the task?
● Were they completed on time? If not, what did the candidate do?

● Did the candidate complete all tasks required of their action plan?
If not, why not?

Describe any problem-solving activities they undertook in


their meeting?

For example:

● At least one problem that had to be solved during their meeting?

● Which problem-solving technique they used and why?

● How this technique assisted them to solve the problem?

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 8 of 12
March 2020
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Satisfactory

Did the candidate: Yes No

Describe their responsibilities as chairperson?

For example:

● delegating a minute-taker

● facilitating discussion

● maintaining a constructive and professional conduct

● keeping discussion on track in accordance with agenda

● keeping the meeting to time

● encouraging input from all participants

● coordinating consensus for problem-solving and decision-making

● managing group dynamics.

Describe how they would assess their own performance in


chairing the meeting?

For example, they identified areas of strength or areas


requiring improvement, such as:

● planning, preparing and delegating prior to the meeting

● as chair, managing group dynamics, covering agenda, keeping to


time, facilitating full participation, managing group conflict.

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 9 of 12
March 2020
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Satisfactory

Did the candidate: Yes No

Describe the desired outcomes of their meeting and the


strategies used to achieve them?

For example:

● strategies that worked well to assist in achieving the outcome

● any strategies that didn’t work

● improvements to assist in achieving meeting outcomes in the


future
● if outcomes not achieved, why they think this is the case.

Describe their process for checking the minutes for


accuracy?

For example, described how they:

● checked grammar, spelling and template format

● identified whether the minutes were a complete and accurate


reflection of the discussions
● checked materials for completeness and accuracy, i.e. minutes,
agenda, invitation, own notes, meeting papers, organisational
policy and procedures, style guides, dictionary
● made adjustments, if any, to ensure the minutes were an accurate
reflection of the meeting.

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 10 of 12
March 2020
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Satisfactory

Did the candidate: Yes No

Demonstrate an ability to determine appropriate strategies


for distributing and storing meeting minutes?

For example:

● in accordance with Adept Owl policies and procedures

● file-naming and file location protocols

● access requirements

● storage space

● confidentiality and security requirements.

Identify any follow-up documentation required and, if so,


when and how this documentation should be distributed?

For example:

● identified the Adept Owl meeting policies and procedures around


distribution requirements
● if required follow-up documentation is too large or numerous to
distribute via email, candidate identified alternative method of
distribution.

Comments/feedback to participant

Outcome: Satisfactory Not Satisfactory

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 11 of 12
March 2020
Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J
ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia

Assessor name:

Assessor signature:

Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J

Filename BSBADM502 Manage Meetings Version 4.0/ April 2019 Review Date: Page 12 of 12
March 2020

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