Think Win/Win

Principles of Interpersonal/Mutual

Benefit.

Win/Win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions.
Win/Win means that agreements or solutions are mutually beneficial, mutually

Satisfying. With a Win/Win solution all parties feel good about the decision and feel committed to the
action plan. Win/Win is a belief in a

Third Alternative. It’s not your way or my way; it’s a better way. And if a solution can’t be found to
benefit both parties they agree to disagree

Agreeably—No Deal

“Sometimes when I consider what tremendous consequences come from little things … I am tempted to
think … there are no little things”

Bruce Barton

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Habit 4: “Think Win/Win”

Highly effective people strive for win/win transactions.

They try to ensure that all the parties are better off in the end.

They know that any other kind of transaction is destructive, because it produces losers and therefore,
enemies and bad feelings, such as animosity, defeat and hostility.
A Win-Win mindset can help us multiply our allies

Seek First to Understand, Then to Be Understood

Principles of Mutual Understanding &

Empathic Communication

Listening with the intent to understand is called empathic listening. Empathic

listening gets inside another person’s frame of reference. You look out through it, you see the world the
way they see the world, you understand their paradigm, and you understand how they feel. Empathy is
not sympathy.

Empathic listening involves much more than registering, reflecting, or even understanding the words
that are said. You aren’t just listening with your ears, but also with you eyes and your heart. Empathic
listening is so powerful because it gives you accurate data to work with.

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Habit 5: “Seek First to Understand Then to Be Understood”

To develop win/win relationships, we must find out what the other parties want, and what winning
means to them.

We must always try to understand what the other people want and need before we begin to outline our
own objectives. ? We must not object, argue or oppose what we hear.

We must listen carefully, and think about it. ? We must try to put ourselves in the other party’s shoes

Synergize

Principles of Creative Cooperation Synergy is the essence of principlecentered leadership. It catalyzes,

unifies, and unleashes the greatest power within people. Simply defined, it meant that the whole is
greater than the sum of its parts.

Without doubt, you have to leave the comfort zone of base camp and confront an entirely new and
unknown wilderness. You become a pathfinder. You open new possibilities, new territories, new
continents, so that others can follow. The essence of synergy is to value differences—to respect them, to
build on strengths, to compensate for weaknesses.
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Habit 6: “Synergize”

Effective synergy depends on communication.

We often don’t listen, reflect and respond but, instead, we hear and react reflexively.

Our reactions may be defensive, authoritarian or passive.

We may oppose or go along — but we do not actively cooperate.

Cooperation and communication are the two legs of a synergistic relationship

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Sharpen the Saw

Principles of Balanced Self-Renewal Habit 7 is preserving and enhancing the greatest asset you have—
you. It’s renewing the four dimensions of

Your nature—physical, spiritual, mental, and social/emotional.

Express all 4 motivations. Exercise all four dimensions of our nature

Regularly and consistently in wise and balanced ways. This is the Single most powerful investment we
can ever make in life—the Investment in ourselves. We are the instruments of our own

Performance, we need to recognize the importance of taking time to regularly sharpen the saw in all
four ways

1 Physical

Exercise, Nutrition

Stress Management

2 Social/Emotional

Service, Empathy
Synergy, Intrinsic Security

3 Spiritual

Value Clarification

& Commitment, Study

& Meditation

4 Mental

Reading, Visualizing

Planning, Writing

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Habit 7: “Sharpen the Saw”

We must take care of our bodies with a program of exercise that combines endurance, flexibility and

Strength.

We must nourish our souls with prayer, meditation, or perhaps by reading great literature or listening to
great music.

Mental repair may mean changing bad habits, such as the habit of watching extensive television.

We must work to develop our heart, our emotional connections and our engagement with other people.

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Aristotle says

"We are what we repeatedly do. Excellence, then, is not an act, but a habit".
Our character, basically, is composite of our habits Sow a thought, Reap an action,

Sow an action, Reap a habit, Sow a habit, and reap a character".