Professional Documents
Culture Documents
PROFESSIONAL SERVICES, INC., vs. NATIVIDAD and ENRIQUE AGANA
PROFESSIONAL SERVICES, INC., vs. NATIVIDAD and ENRIQUE AGANA
PROFESSIONAL SERVICES, INC., vs. NATIVIDAD and ENRIQUE AGANA
*
G.R. No. 126297. January 31, 2007.
479
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negligence. There are even legions of authorities to the effect that such act is
negligence per se.
Same; Same; Same; To the mind of the Court, what was initially an act
of negligence by Dr. Ampil has ripened into a deliberate wrongful act of
deceiving his patient.—Here, Dr. Ampil did not inform Natividad about the
missing two pieces of gauze. Worse, he even misled her that the pain she
was experiencing was the ordinary consequence of her operation. Had he
been more candid, Natividad could have taken the immediate and
appropriate medical remedy to remove the gauzes from her body. To our
mind, what was initially an act of negligence by Dr. Ampil has ripened into
a deliberate wrongful act of deceiving his patient.
Same; Same; Same; Doctrine of Res Ipsa Loquitur; Requisites for the
Applicability of the Doctrine.—Literally, res ipsa loquitur means “the thing
speaks for itself.” It is the rule that the fact of the occurrence of an injury,
taken with the surrounding circumstances, may permit an inference or raise
a presumption of negligence, or make out a plaintiff’s prima facie case, and
present a question of fact for defendant to meet with an explanation. Stated
differently, where the thing which caused the injury, without the fault of the
injured, is under the exclusive control of the defendant and the injury is such
that it should not have occurred if he, having such control used proper care,
it affords reasonable evidence, in the absence of explanation that the injury
arose from the defendant’s want of care, and the burden of proof is shifted to
him to establish that he has observed due care and diligence. From the
foregoing statements of the rule, the requisites for the applicability of the
doctrine of res ipsa loquitur are: (1) the occurrence of an injury; (2) the
thing which caused the injury was under the control and management of the
defendant; (3) the occurrence was such that in the ordinary course of things,
would
480
not have happened if those who had control or management used proper
care; and (4) the absence of explanation by the defendant. Of the foregoing
requisites, the most instrumental is the “control and management of the
thing which caused the injury.”
Same; Same; Same; Same; Res ipsa loquitur is not a rule of substantive
law, hence, does not per se create or constitute an independent or separate
ground of liability, being a mere evidentiary rule.—In this jurisdiction, res
ipsa loquitur is not a rule of substantive law, hence, does not per se create or
constitute an independent or separate ground of liability, being a mere
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481
482
that a patient has accepted treatment from that physician in the reasonable
belief that it is being rendered in behalf of the hospital, then the hospital will
be liable for the physician’s negligence.
Same; Same; Same; By accrediting Dr. Ampil and Dr. Fuentes and
publicly advertising their qualifications, the hospital created the impression
that they were its agents, authorized to perform medical or surgical services
for its patients.—In this case, PSI publicly displays in the lobby of the
Medical City Hospital the names and specializations of the physicians
associated or accredited by it, including those of Dr. Ampil and Dr. Fuentes.
We concur with the Court of Appeals’ conclusion that it “is now estopped
from passing all the blame to the physicians whose names it proudly
paraded in the public directory leading the public to believe that it vouched
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for their skill and competence.” Indeed, PSI’s act is tantamount to holding
out to the public that Medical City Hospital, through its accredited
physicians, offers quality health care services. By accrediting Dr. Ampil and
Dr. Fuentes and publicly advertising their qualifications, the hospital created
the impression that they were its agents, authorized to perform medical or
surgical services for its patients. As expected, these patients, Natividad
being one of them, accepted the services on the reasonable belief that such
were being rendered by the hospital or its employees, agents, or servants.
483
SANDOVAL-GUTIERREZ, J.:
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Rollo
Rollo
484
4
On April 11, 1984, Dr. Ampil, assisted by the medical staff of the
Medical City Hospital, performed an anterior resection surgery on
Natividad. He found that the malignancy in her sigmoid area had
spread on her left ovary, necessitating the removal of certain
portions of it. Thus, Dr. Ampil obtained the consent of Natividad’s
husband, Enrique Agana, to permit Dr. Juan Fuentes, respondent in
G.R. No. 126467, to perform hysterectomy on her.
After Dr. Fuentes had completed the hysterectomy, Dr. Ampil
took over, completed the operation and closed the incision.
However, the operation appeared to be flawed. In the
corresponding Record of Operation dated April 11, 1984, the
attending nurses entered these remarks:
On April 24, 1984, Natividad was released from the hospital. Her
hospital and medical bills, including the doctors’ fees, amounted to
P60,000.00.
After a couple of days, Natividad complained of excruciating
pain in her anal region. She consulted both Dr. Ampil and Dr.
Fuentes about it. They told her that the pain was the natural
consequence of the surgery. Dr. Ampil then recommended that she
consult an oncologist to examine the cancerous nodes which were
not removed during the operation.
On May 9, 1984, Natividad, accompanied by her husband, went
to the United States to seek further treatment. After four months of
consultations and laboratory examinations, Natividad was told she
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485
486
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On March 17, 1993, the RTC rendered its Decision in favor of the
Aganas, finding PSI, Dr. Ampil and Dr. Fuentes liable for negligence
and malpractice, the decretal part of which reads:
SO ORDERED.”
487
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6 Rollo
488
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Concomitant with the above, the petition for certiorari and prohibition
filed by herein defendant-appellant Dr. Juan Fuentes in CA-G.R. SP No.
32198 is hereby GRANTED and the challenged order of the respondent
judge dated September 21, 1993, as well as the alias writ of execution issued
pursuant thereto are hereby NULLIFIED and SET ASIDE. The bond
posted by the petitioner in connection with the writ of preliminary
injunction issued by this Court on November 29, 1993 is hereby cancelled.
Costs against defendants-appellants Dr. Miguel Ampil and Professional
Services, Inc.
SO ORDERED.”
Only Dr. Ampil7 filed a motion for reconsideration, but it was denied
in a Resolution dated December 19, 1996.
Hence, the instant consolidated petitions.
In G.R. No. 126297, PSI alleged in its petition that the Court of
Appeals erred in holding that: (1) it is estopped from raising the
defense that Dr. Ampil is not its employee; (2) it is solidarily liable
with Dr. Ampil; and (3) it is not entitled to its counterclaim against
the Aganas. PSI contends that Dr. Ampil is not its employee, but a
mere consultant or independent contractor. As such, he alone should
answer for his negligence.
7 Rollo
489
In G.R. No. 126467, the Aganas maintain that the Court of Appeals
erred in finding that Dr. Fuentes is not guilty of negligence or
medical malpractice, invoking the doctrine of res ipsa loquitur. They
contend that the pieces of gauze are prima facie proofs that the
operating surgeons have been negligent.
Finally, in G.R. No. 127590, Dr. Ampil asserts that the Court of
Appeals erred in finding him liable for negligence and malpractice
sans evidence that he left the two pieces of gauze in Natividad’s
vagina. He pointed to other probable causes, such as: (1) it was Dr.
Fuentes who used gauzes in performing the hysterectomy; (2) the
attending nurses’ failure to properly count the gauzes used during
surgery; and (3) the medical intervention of the American doctors
who examined Natividad in the United States of America.
For our resolution are these three vital issues: first, whether the
Court of Appeals erred in holding Dr. Ampil liable for negligence
and malpractice; second, whether the Court of Appeals erred in
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absolving Dr. Fuentes of any liability; and third, whether PSI may be
held solidarily liable for the negligence of Dr. Ampil.
490
First, it is not disputed that the surgeons used gauzes as sponges to control
the bleeding of the patient during the surgical operation.
Second, immediately after the operation, the nurses who assisted in the
surgery noted in their report that the ‘sponge count (was) lacking 2’; that
such anomaly was ‘announced to surgeon’ and that a ‘search was done
but to no avail’ prompting Dr. Ampil to ‘continue for closure’ x x x.
Third, after the operation, two (2) gauzes were extracted from the same
spot of the body of Mrs. Agana where the surgery was performed.
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491
Of course, the Court is not blind to the reality that there are times
when danger to a patient’s life precludes a surgeon from further
searching missing sponges or foreign objects left in the body. But
this does not leave him free from any obligation. Even if it has been
shown that a surgeon was required by the urgent necessities of the
case to leave a sponge in his patient’s abdomen, because of the
dangers attendant upon delay, still, it is his legal duty to so inform
his patient within a reasonable time thereafter by advising her of
what he had been compelled to do. This is in order that she might
seek relief from the effects of the foreign object left in her body
10
as
her condition might permit. The ruling in Smith v. Zeagler is
explicit, thus:
“The removal of all sponges used is part of a surgical operation, and when a
physician or surgeon fails to remove a sponge he has placed in his patient’s
body that should be removed as part of the operation, he thereby leaves his
operation uncompleted and creates a new condition which imposes upon
him the legal duty of calling the new condition to his patient’s attention,
and endeavoring with the means he has at hand to minimize and avoid
untoward results likely to ensue therefrom.”
Here, Dr. Ampil did not inform Natividad about the missing two
pieces of gauze. Worse, he even misled her that the pain she was
experiencing was the ordinary consequence of her operation. Had he
been more candid, Natividad could have taken the immediate and
appropriate medical remedy to remove the gauzes from her body. To
our mind, what was initially an act of negligence by Dr. Ampil has
ripened into a deliberate wrongful act of deceiving his patient.
This is a clear case of medical malpractice or more appropriately,
medical negligence. To successfully pursue this kind of case, a
patient must only prove that a health care provider
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Moore v. Ivey
10
492
11 Garcia-Rueda v. Pascasio
[T]hat cause, which, in natural and continuous sequence unbroken by any efficient intervening
cause, produces the injury and without which the result would not have occurred. And more
comprehensively, the proximate cause is that acting first and producing the injury, either
immediately or by setting other events in motion, all constituting a natural and continuous
chain of events, each having a close causal connection with the immediate predecessor, the
final event in the chain immediately effecting the injury as a natural and probable result of the
cause which first acted, under which circumstances that the person responsible for the first
event should, as an ordinarily prudent and intelligent person, have reasonable ground to expect
at the moment of his act or default that an injury to some person might probably result
therefrom.
493
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The Aganas assailed the dismissal by the trial court of the case
against Dr. Fuentes on the ground that it is contrary to the doctrine
of res ipsa loquitur. According to them, the fact that the two pieces
of gauze were left inside Natividad’s body is a prima facie evidence
of Dr. Fuentes’ negligence.
We are not convinced.
Literally, res ipsa loquitur means “the thing speaks for itself.” It
is the rule that the fact of the occurrence of an injury, taken with the
surrounding circumstances, may permit an inference or raise a
presumption of negligence, or make out a plaintiff’s prima facie
case, and present a question of fact for defendant to meet with an
13
explanation. Stated differently, where the thing which caused the
injury, without the fault of the injured, is under the exclusive control
of the defendant and the injury is such that it should not have
occurred if he, having such control used proper care, it affords
reasonable evidence, in the absence of explanation that the injury
arose from the defendant’s want of care, and the burden of proof is
shifted to14 him to establish that he has observed due care and
diligence.
From the foregoing statements of the rule, the requisites for the
applicability of the doctrine of res ipsa loquitur are: (1) the
occurrence of an injury; (2) the thing which caused the injury was
under the control and management of the defen-
494
dant; (3) the occurrence was such that in the ordinary course of
things, would not have happened if those who had control or
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495
496
ART. 2180. The obligation imposed by Article 2176 is demandable not only
for one’s own acts or omissions, but also for those of persons for whom one
is responsible.
x x x x x x
The owners and managers of an establishment or enterprise are likewise
responsible for damages caused by their employees in the service of the
branches in which the latter are employed or on the occasion of their
functions.
Employers shall be liable for the damages caused by their employees and
household helpers acting within the scope of their assigned tasks even
though the former are not engaged in any business or industry.
x x x x x x
20 Id
497
The responsibility treated of in this article shall cease when the persons
herein mentioned prove that they observed all the diligence of a good father
of a family to prevent damage.
498
24
and judgment in rendering medical services sans interference.
Hence, when a doctor practices medicine in a hospital setting, the
hospital and its employees are deemed to subserve him in his
ministrations 25to the patient and his actions are of his own
responsibility. 26
The case of Schloendorff v. Society of New York Hospital was
then considered an authority for this view. The “Schloendorff
doctrine” regards a physician, even if employed by a hospital, as an
independent contractor because of the skill he exercises and the lack
of control exerted over his work. Under this doctrine, hospitals are
exempt from the application of the respondeat superior principle for
fault or negligence committed by physicians in the discharge of their
profession.
However, the efficacy of the foregoing doctrine has weakened
with the significant developments in medical care. Courts came to
realize that modern hospitals are increasingly taking active role in
supplying and regulating medical care to patients. No longer were a
hospital’s functions limited to furnishing room, food, facilities for
treatment and operation,
27
and attendants for its patients. Thus, in
Bing v. Thunig, the New York Court of Appeals deviated from the
Schloendorff doctrine, noting that modern hospitals actually do far
more than provide facilities for treatment. Rather, they regularly
24 Fridena v. Evans
25 Kitto v. Gilbert
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26
Schloendorff
Hendrickson v. Hodkin
27
499
“We now discuss the responsibility of the hospital in this particular incident.
The unique practice (among private hospitals) of filling up specialist staff
with attending and visiting “consultants,” who are allegedly not hospital
employees, presents problems in apportioning responsibility for negligence
in medical malpractice cases. However, the difficulty is more apparent than
real.
In the first place, hospitals exercise significant control in the hiring
and firing of consultants and in the conduct of their work within the
hospital premises. Doctors who apply for ‘consultant’ slots, visiting or
attending, are required to submit proof of completion of residency, their
educational qualifications, generally, evidence of accreditation by the
appropriate board (diplomate), evidence of fellowship in most cases,
and references. These requirements are carefully scrutinized by
members of the hospital administration or by a review committee set up
by the hospital who either accept or reject the application. x x x.
After a physician is accepted, either as a visiting or attending
consultant, he is normally required to attend clinicopathological
conferences, conduct bedside rounds for clerks, interns and residents,
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moderate grand rounds and patient audits and perform other tasks and
responsibilities, for the
_______________
500
privilege of being able to maintain a clinic in the hospital, and/or for the
privilege of admitting patients into the hospital. In addition to these, the
physician’s performance as a specialist is generally evaluated by a peer
review committee on the basis of mortality and morbidity statistics, and
feedback from patients, nurses, interns and residents. A consultant remiss
in his duties, or a consultant who regularly falls short of the minimum
standards acceptable to the hospital or its peer review committee, is
normally politely terminated.
In other words, private hospitals, hire, fire and exercise real control
over their attending and visiting ‘consultant’ staff. While ‘consultants’
are not, technically employees, x x x, the control exercised, the hiring,
and the right to terminate consultants all fulfill the important
hallmarks of an employer-employee relationship, with the exception of
the payment of wages. In assessing whether such a relationship in fact
exists, the control test is determining. Accordingly, on the basis of the
foregoing, we rule that for the purpose of allocating responsibility in
medical negligence cases, an employeremployee relationship in effect
exists between hospitals and their attending and visiting physicians.”
29
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501
“The principal is bound by the acts of his agent with the apparent authority
which he knowingly permits the agent to assume, or which he holds the
agent out to the public as possessing. The question in every case is whether
the principal has by his voluntary act placed the agent in such a situation
that a person of ordinary prudence, conversant with business usages and the
nature of the particular business, is justified in presuming that such agent
31
has authority to perform the particular act in question.
Agency by estoppel
supra
Apparent authority
Supra
30 Irving v. Doctors Hospital of Lake Worth, Inc.
Arthur v. St. Peters Hospital
31 Id Hudson v. C., Loan Assn., Inc. v. Horowytz
502
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32
pital of Lake Worth, Inc. There, it was explicitly stated that “there
does not appear to be any rational basis for excluding the concept of
apparent authority from the field of hospital liability.” Thus, in cases
where it can be shown that a hospital, by its actions, has held out a
particular physician as its agent and/or employee and that a patient
has accepted treatment from that physician in the reasonable belief
that it is being rendered in behalf of the hospital, then the hospital
will be liable for the physician’s negligence.
Our jurisdiction recognizes the concept of an agency by
implication or estoppel. Article 1869 of the Civil Code reads:
ART. 1869. Agency may be express, or implied from the acts of the
principal, from his silence or lack of action, or his failure to repudiate the
agency, knowing that another person is acting on his behalf without
authority.
In this case, PSI publicly displays in the lobby of the Medical City
Hospital the names and specializations of the physicians associated
or accredited by it, including those of Dr. Ampil and Dr. Fuentes.
We concur with the Court of Appeals’ conclusion that it “is now
estopped from passing all the blame to the physicians whose names
it proudly paraded in the public directory leading the public to
believe that it vouched for their skill and competence.” Indeed, PSI’s
act is tantamount to holding out to the public that Medical City
Hospital, through its accredited physicians, offers quality health care
services. By accrediting Dr. Ampil and Dr. Fuentes and publicly
advertising their qualifications, the hospital created the impression
that they were its agents, authorized to perform medical or surgical
services for its patients. As expected, these patients, Natividad being
one of them, accepted the services on the reasonable belief that such
were being rendered by the hospital or its employees, agents, or
servants. The trial court correctly pointed out:
32 Supra
503
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general public by the hospital’s act of listing him and his specialty in its
lobby directory, as in the case herein. The high costs of today’s medical
and health care should at least exact on the hospital greater, if not
broader, legal responsibility for the conduct of treatment and surgery
within its facility by its accredited physician or surgeon, regardless of
33
whether he is independent or employed.”
33 Rollo
34 Rollo
504
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35 Purcell v. Zimbelman
36 Supra
37 Corleto v. Hospital
Purcell v. Zimbelman Hospital
Authority v. Joiner
505
38
and policies that ensure quality care 39 for its patients. Thus, in
Tucson Medical Center, Inc. v. Misevich, it was held that a hospital,
following the doctrine of corporate responsibility, has the duty to see
that it meets the standards of responsibilities for the care of patients.
Such duty includes the proper supervision of the members of its
40
medical staff. And in Bost v. Riley, the court concluded that a
patient who enters a hospital does so with the reasonable expectation
that it will attempt to cure him. The hospital accordingly has the
duty to make a reasonable effort to monitor and oversee the
treatment prescribed and administered by the physicians practicing
in its premises.
In the present case, it was duly established that PSI operates the
Medical City Hospital for the purpose and under the concept of
providing comprehensive medical services to the public.
Accordingly, it has the duty to exercise reasonable care to protect
from harm all patients admitted into its facility for medical
treatment. Unfortunately, PSI failed to perform such duty. The
findings of the trial court are convincing, thus:
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38 Welsh v. Bulger
39
40
506
“x x x In recent years, however, the duty of care owed to the patient by the
hospital has expanded. The emerging trend is to hold the hospital
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responsible where the hospital has failed to monitor and review medical
services being provided within its walls. See Kahn Hospital Malpractice
Prevention, 27 De Paul Rev. 23 (1977).
Among the cases indicative of the ‘emerging trend’ is Purcell v.
Zimbelman, 18 Ariz. App. 75,500 P. 2d 335 (1972). In Purcell, the hospital
argued that it could not be held liable for the malpractice of a medical
practitioner because he was an independent contractor within the hospital.
The Court of Appeals pointed out that the hospital had created a
professional staff whose competence
_______________
507
Anent the corollary issue of whether PSI is solidarily liable with Dr.
Ampil for damages, let it be emphasized that PSI, apart from a
general denial of its responsibility, failed to adduce evidence
showing that it exercised the diligence of a good father of a family
in the accreditation and supervision of the latter. In neglecting to
offer such proof, PSI failed to discharge its burden under the last
paragraph of Article 2180 cited earlier, and, therefore, must be
adjudged solidarily liable with Dr. Ampil. Moreover, as we have
discussed, PSI is also directly liable to the Aganas.
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508
his profession. At the same time, he must apply reasonable care and
diligence in the exercise of his skill and the application of his
knowledge, and exert his best judgment.
WHEREFORE, we DENY all the petitions and AFFIRM the
challenged Decision of the Court of Appeals in CA-G.R. CV No.
42062 and CA-G.R. SP No. 32198.
Costs against petitioners PSI and Dr. Miguel Ampil.
SO ORDERED.
——o0o——
509
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