HRM 450 3 Case 3 Group J

School of Business & Economics
Case Analysis: Devils in the

Mask of Angels
Course Title : Labor Management Relationship
Course Code : HRM450
Section : 03
Prepared for:
Mr. Tajuddin Ahmed (TUA)
Lecturer, Department of Management
North South University
Prepared by:
Group J
Name ID
Arpita Roy 172 1422 030
Md. Delower Hossan Dipo 172 1126 030
Joya Roy 172 1080 030
Saidul Alam Rahat 172 1598 030
Date of submission: 6th January 2021

DEVILS IN THE MASK OF ANGELS HRM 450-SEC 3- GROUP J- CASE ANALYSIS
Letter of Transmittal
January 6, 2021
Tajuddin Ahmed
Lecturer
Department of Management
North South University
Subject: Submission of case on Devils in the Mask of Angels
Dear Sir,
With due respect, we want inform you that we are group J of your HRM450 course. Sir it’s a
great pleasure and honor to do this course under you and we are glad to inform you that we
have completed our case as per your guideline and instruction. We have done this case study
with a combination of primary research such as reading the case. We want to thank you for
your support, instructions and teachings which helped us to solve the case. May we, therefore,
pray and hope that we have fulfilled all the requirements of the case analysis as per your
instruction. We are extremely sorry if we have made any mistake in this case analysis. We
forever expect that you will correct our mistakes and guide us accordingly.
Therefore sir, we request you to accept our case for the course HRM450.
Sincerely,
Group J
Name ID
Arpita Roy 172 1422 030
Md. Delower Hossan Dipo 172 1126 030
Joya Roy 172 1080 030
Saidul Alam Rahat 172 1598 030
2
Executive Summary
Under the Prime Minister's Office, the Government of Bangladesh established the NGO affairs
bureau in 1990. Under a defined period, the Bureau requires NGOs to receive their registration
clearance, approval, and authorization from a single government department. Bangladesh's
Prime Minister, Sheikh Hasina, recently noticed an article in a daily magazine. Under the Prime
Minister's Office, the NGO affairs office is the single body that requires NGOs under a defined
time frame to receive their registration clearance, approval, and authorization. Is this one
organization capable of controlling all the operations of NGOs and ensuring transparency, with
all institutional structures limited?Our prime minister recently decided to take several stringent
measures to track the actions of NGOs and avoid contributions from being misused. On
October 5, 2016, the Parliament of Bangladesh passed a contentious new law called the
Controversial Law Governing International NGO Work and ActivitiesThe NGO Affairs
Bureau released 640.55 million dollars in grants last fiscal year, down from 749.86 million
dollars a year earlier. However, up to 34 percent year-on-year, the overall contribution made
last fiscal year was $807.16 million in international aid to non-governmental
organizations.Traditional and new skills training for men and women is organized by NGOs.
Appropriate technology cultivation training for fruits, vegetables, fish, and cooking is
supported by NGOs through the transfer of appropriate technology for family agriculture.
Seeds and fertilizers are also supported by NGOs.
At present, Bangladeshi IT companies are developing their technologies and programming,

which means that the cost of securing them is declining. If the costs of infrastructure and
programming decline, NGOs will handle and welcome these innovations. Doing so will
encourage them to develop expertise, strengthen the board's job, smooth out paperwork, and
achieve steady correspondence. As these organizations exist under continuous societal
investigation, they can take precautions to conform with any single lawful obligation and
principles of continuity.The Union Parishad Governance Project (UPGP) is part of a larger
programmatic process aimed at further extending support for changes in local governance in
Bangladesh. Two NGOs, UNDP, and UNCDF are jointly funding the initiative. The NGO's
key objective is to help the Government of Bangladesh by egalitarian, equitable, and efficient
local governance in achieving the MDGs.
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Table of Contents
Background .............................................................................................................................. 5
Main Issue ............................................................................................................................... 15
Problem Identification ........................................................................................................... 15
PESTLE JUSTIFICATION .................................................................................................. 16
PESTLE ANALYSIS ............................................................................................................. 17
MANAGEMENT AGENDA ................................................................................................. 30
UNION AGENDA .................................................................................................................. 32
RECOMMENDATION & IMPLICATIONS ..................................................................... 35
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Background
Bangladesh has been maybe the main hearth on the globe for non-legislative associations. As
of now there are around 2000 NGOs working in Bangladesh. There are numerous kinds of
NGOs here for various work draws near. Non-Government Organizations (NGOs) have arisen
as a vital piece of the institutional structure for tending to neediness just as provincial turn of
events, sexual orientation uniformity, ecological protection, calamity the board, common
liberties and other social issues. To work in various issues in the advancement of society they
get an immense measure of gifts from the neighborhood and all around the globe. The
Government of Bangladesh has made the NGO illicit relationships department in 1990 under
the Prime Minister's Office. The Bureau empowers the NGOs to get their enrollment leeway,
endorsement and consent through a solitary organization of the Government inside a
predetermined time span. As the late Prime priest of Bangladesh Sheik Hasina saw an article
in an everyday paper. They referenced how NGOs in Bangladesh are snatching the gifts and
utilizing the lion bit of those gifts for their own motivation, which they should use for the
advancement of unprivileged individuals. In this way, Prime priest Sheik Hasina has chosen to
make some severe moves and furthermore, she needs to change laws identified with NGOs in
Bangladesh. She welcomes the freedom to serve Mozzamel Haque to a supper program to edify
him and talk about it with respect to this issue and afterward they can take the correct choice
to make things right. So that, the NGOs in Bangladesh further don't get any space to abuse the
gifts. NGO has many Accomplishments. BRAC's water, sterilization and cleanliness (WASH)
program was at first pointed toward accomplishing the seventh thousand years advancement
objective of dividing the quantity of individuals without admittance to safe drinking water and
fundamental disinfection. The program gives maintainable and coordinated WASH
administrations across a large portion of the nation, breaking the pattern of defilement brought
about by unhygienic restrooms, debased water, and perilous cleanliness rehearsals. Today, the
program guarantees the maintainability of these intercessions by empowering network
possession, creating linkages with neighborhood governments, and urging nearby business
people to supply minimal effort equipment. 2 out of each 5 youngsters are not in business,
instruction or preparing. Youngsters in Bangladesh face a tricky future, regardless of living in
one of the world's quickest developing economies. 33% of Bangladesh's populace is 10-24
years of age and 2.2 million youngsters enter its labor force each year. Three out of each four
business pioneers report that talented specialists are scant, while around ten million youngsters
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are right now jobless or underemployed. A few NGOs are attempting to prepare them and
assisting them with making a superior future. People living in ultra-neediness are stood up to
by a large number of interconnected and recurrent issues. They have next to zero land or
beneficial resources and at the same time battle to adapt to food deficiencies, chronic frailty,
social shame, and an absence of essential administrations like clean water and disinfection. The
UPG program are the pioneers of the Graduation Approach, a worldwide perceived model for
its inventive and all-encompassing answer for ultra-destitution, which really has been given by
BRAC. The Graduation Approach is a far reaching, time-bound, coordinated and sequenced
set of mediations that plan to empower outrageous and super helpless family units to
accomplish key achievements towards supportable jobs and financial versatility, to advance
along a pathway out of neediness.
Kinds of NGO in Bangladesh
There are predominantly two kinds of NGOs, those are-Operational NGOs and Promotion
NGOs.
Operational NGOs: The main role of an operational NGO is to plan and execute advancement
related undertakings. Operational NGOs can be network based, public or worldwide.
Operational NGOs need to use assets, regarding monetary gifts, materials or volunteer work,
to support their undertakings and projects. Understudies in their get-away or throughout a break
in their schooling give work to projects. Operational NGOs need to have a productive central
command administration, notwithstanding the operational staff in the field. There is
additionally some sub classification under the Operational NGOs:
Community-based associations emerge out of individuals' own drives. They can be liable for
raising the cognizance of the metropolitan poor, assisting them with understanding their
privileges in getting to required administrations, and offering such types of assistance.
City-wide associations incorporated associations, for example, offices of trade and industry,
alliances of business, ethnic or instructive gatherings, and relationship of network associations.
State NGOs incorporate state-level associations, affiliations and gatherings. Some state NGOs
likewise work under the direction of Public and Worldwide NGOs.
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Backing NGOs' basic role is to keep up or advance a particular reason. It's against operational
tasks of the executives, these associations regularly attempt to bring issues to light,
acknowledgment and information by campaigning, press work and various types of occasions.
It incorporates NGOs with exercises which work on the requirements of the impeded social
orders. This is likewise classified by some sub point, those are:
Service arranged NGOs: It incorporates exercises, for example, the arrangement of wellbeing,
family arranging or training administrations in which the program is planned by the NGO and
individuals are required to take an interest in its execution and getting the administration.
Participatory situated NGOs: It is described without anyone else helping projects where
neighborhood individuals are included especially in the execution of a task by contributing
money, devices, land, materials, work and so forth In the traditional network advancement
project, support starts with the need definition and proceeds into the arranging and usage stages.
Empowering focused NGOs: The expects that these NGOs help to destitute individuals build
up a more clear comprehension of the social, political and monetary elements influencing their
lives and to fortify their familiarity with their own likely capacity to control their lives.
Types By direction:
Charitable direction regularly includes a top-down exertion with little cooperation or

contribution by recipients. It incorporates NGOs with exercises coordinated toward addressing
the necessities of the impeded social orders.
Service direction incorporates NGOs with exercises, for example, the arrangement of
wellbeing, family arranging or training administrations in which the program is planned by the
NGO and individuals are required to partake in its usage and in getting the administration.
Participatory direction is described without anyone else helping projects where neighborhood
individuals are included especially in the execution of a venture by contributing money,
devices, land, materials, work and so forth In the old style network improvement project,
cooperation starts with the need definition and proceeds into the arranging and execution
stages.
Empowering direction intends to assist destitute individuals with building up a more clear
comprehension of the social, political and financial variables influencing their lives, and to
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reinforce their consciousness of their own expected capacity to control their lives. There is
greatest inclusion of the recipients with NGOs going about as facilitators.
Types By level of activity has Community-based associations (CBOs) emerge out of

individuals' own drives. They can be liable for raising the cognizance of the metropolitan poor,
assisting them with understanding their privileges in getting to required administrations, and
offering such types of assistance. City-wide associations incorporated associations, for
example, offices of trade and industry, alliances of business, ethnic or instructive gatherings,
and relationship of network associations. State NGOs incorporate state-level associations,
affiliations and gatherings. Some state NGOs likewise work under the direction of Public and
Global NGOs. National NGOs incorporate public associations, proficient affiliations and
comparable gatherings. Some have state and city branches and help nearby NGOs.
International NGOs range from mainstream organizations, for example, Save the Kids, SOS
Kids' Towns, OXFAM, Passage Establishment, Worldwide walk against youngster work, and
Rockefeller Establishment to strictly propelled gatherings. They can be liable for subsidizing
nearby NGOs, organizations and projects and actualizing projects.
Casualty and Ladies Get Backing through NGO
A few NGOs have been working with Casualty Backing Center (VSC), so ladies and kids can
get heartfelt administrations ideal from VSC. This plan makes for long haul restoration for the
vagrants, destitute, relinquished, crippled, down and out and secluded people with the
assistance of NGOs. Essentially, dire requirements and administrations like clinical guide,
injury recuperation advising, passionate help and so forth are given by VSC. Through the
criminal equity framework abused ladies and youngsters got a stage to reestablish their
privileges. Police just as NGO common exertion guarantees security and reinforces social
reintegration of the lost ladies and youngsters. It likewise has been a contributing component
by advancing social associations and portability for country ladies.
Instructive Advancement with the assistance of NGO: Bangladesh has gained a particularly
decent ground in expanding fair-minded admittance to instruction, diminishing dropouts,
improving finishing of the cycle, and actualizing various quality upgrade measures in essential
schooling. It has just accomplished sexual orientation equality in essential and auxiliary school
enrolment. As far as essential instruction in Bangladesh NGO are likewise assuming a
significant part to advance fundamental formal and non-formal training. The bigger public level
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NGOs in instruction, for example, BRAC, PROSHIKA, Dhaka Ahsania Mission, FIVDB,
CMES, UCEP, and Nijarshikki have their own essential training programs. They are giving
essential instruction to unprivileged kids in provincial territories. Like, Brac has loads of
schools in numerous regions in Bangladesh. The bigger and more settled public NGOs uphold
the more modest NGOs to run essential training programs. The bigger public NGOs offer
Instructive Help Administrations, for example, restricted assets, learning material and
preparing the more modest NGOs to execute the model of the parent NGO. While this helps
construct a limit of the more modest NGOs.
Enrollment and Advancement are bad by NGOs
Because of absence of straightforwardness and imperious demeanor of the NGOs bosses where
the circumstance has been made that defilement got self-evident. Some NGO exercises are
expanded to the contributors to bring cash for tending to issues that are really fake.
Representatives just as experts are enlisted by the uneven decision of the CEO. Thus,
enrollment and advancement are found to happen based on relativism and individual
relationship with the individual who holds the most senior position like CEO. Choice cycle
regularly happens through needs straightforwardness and the determination happens to enroll
a preselected up-and-comer by choice board. Additionally, enrollment is regularly affected by
proposals from the contributor, lawmakers, government authorities, or other persuasive people.
Now and again numerous workers are utilized without keeping up the lawful enlistment
technique. By and large resigned government authorities are utilized, who purportedly utilize
their associations for unjustifiable preferred position. New position is regularly made for
delegating individuals based on close to home relationships or proposals. It diminishes the open
door for likely individuals to go into the association.
NGO's grouping in Bangladesh:
In the premise of specific factors, for example, size, class, life length, area, status of personals
and attributes of the recipients, NGOs are isolated into some specific kinds. Here is given a
concise portrayal of the groupings of NGOs.
A. Classification based on direction:
Charity Situated NGOs: The exercises of these NGOs depend on the way of thinking of noble
cause and those exercises incorporate dissemination of food, apparel, medication, instructive
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offices, alleviation work and so on. Development Administration Situated NGOs: The
exercises of these NGOs incorporate arrangements of medical care, family arranging or
schooling administrations. Participatory NGOs: These NGOs are portrayed without anyone
else helping projects where nearby individuals are included by contributing money, apparatuses
and materials, work, and so forth. Empowerment Arranged NGOs: These NGOs work to
reinforce the attention to the objective gathering and their capability to control their lives.
B. Classification based on spatial inclusion and capacities:
Local NGOs: These NGOs work in a couple of towns, in a Thana or an association accepting
assets from nearby/public/worldwide sources. International NGOs: These NGOs work in a few
geological areas having their base camp outside the nation and work generally by ability. Mixed
NGOs: These NGOs are intentional association coordinated locally yet accepting cash from
unfamiliar governments or organizations. National NGOs: These NGOs work in at least four
geological areas in the nation and get reserves generally from the unfamiliar benefactors.
C. Classification based on Job
Relief and Government assistance NGOs: These NGOs are attempting to give alleviation
uphold towards the powerless individuals.
Service NGOs: These NGOs work their exercises to convey administrations to the objective
gatherings. Funding NGOs: These NGOs work as conductors of unfamiliar contributors
occupied with making awards to NGOs and furthermore assist neighborhood NGOs with
getting unfamiliar help. Networking/Planning NGOs: These NGOs work to encourage
common sharing of learning and encounters and furthermore advance common help and co-
activity among the NGO people group. Development NGOs: These NGOs work to activate the
poor through instruction and cognizant ascending to build up their own associations.
Consulting NGOs: These NGOs give counseling administrations to the govt., giver offices and
different entertainers in fulfillment of the projects.
Accomplishments of NGOs in Bangladesh:
Ladies Advancement: to build up the financial state of the ladies, NGOs give unique
preparation to them on apiculture, silk creation, weaving, fishnet making, poultry and animal
raising and so on to make them talented.
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Non-formal Schooling: NGOs have focused their endeavors on destroying ignorance through
giving non-formal instruction to the two people and they likewise take explicit projects for the
drop-out understudies and give non-formal essential training to the objective kids where the
greater part are young ladies.
Business age and Pay procuring: NGOs extend the chance of work age through little
exchanging, cart pulling, and mulberry ranch for ladies, social ranger service, fish culture,
weaving, poultry& domesticated animals raising.
Wellbeing and Wholesome Information: NGOs have coordinated their endeavors towards
decreasing the frequency of baby, youngster and maternal mortality through different projects
and furthermore give dietary information.
Word related Expertise preparing: NGOs orchestrate conventional and new aptitudes preparing
for people, including crop development, silk case raising, activity of water system gear, Para-
machines and so on.
Political interest: NGOs impact to rebuild the current force relations through the
Fiends IN THE Cover OF Heavenly attendants strengthening the country's poor through a
constant cycle of training, mindfulness building and asset assembly to guarantee them to
participate in "Salish" nearby political races and so on.
Family Planning& Advancement of Kids: Family arranging is considered as a basic piece of

wellbeing administration and the vast majority of the NGOs are associated with persuasive
exercises and appropriation of contraceptives at the network levels. A few projects taken for
oppressed youngsters incorporate demonstrating medical care administrations, restoration of
vagrant kids, and foundation of kid rights and so on
Climate: NGOs attempt various projects to battle deforestation and have likewise shown
outstanding achievement in afforestation programs, improving disinfection offices and
guaranteeing supply of safe drinking water through conveyance of water-fixed restrooms and
cylinder wells among the recipients Metropolitan Or Rural Improvement: For metropolitan and
rustic turn of events, the NGOs grow their exercises through framework advancement, ghetto
improvement, minimal effort lodging, FWP, development of streets, spans and so forth
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Humanitarian & Lawful Guide: Various NGOs give philanthropic and lawful guide to the
bothered individuals by making them mindful of various human and legitimate rights and
furthermore by giving fundamental lawful help
Help & Rehabilitation: Formal long time, various NGOs have been assuming a critical part in
conveying alleviation among the upset individuals alongside the government. These are the
significant projects taken by various NGOs in Bangladesh. Other than these, there are various
kinds of capacities to be taken.
Strength of NGOs
NGOs appreciate some near preferences over the public area which show their ability to arrive
at the helpless more adequately than the government. Here is given a short portrayal of the
equivalent.
Capacity to arrive at poor people and the distant territories: NGOs center on the least fortunate
fragment of the general public where government programs are either restricted, don't exist or
are ineffectual.
Capacity to advance nearby cooperation: The prime motivation behind the NGOs is to energize
and create neighborhood possibilities and to empower the impeded gatherings to share the
advantages of improvement.
Capacity to work with different organizations: Numerous NGOs are prepared to help
governments, neighborhood govt. divisions and nearby deliberate organizations.
Capacity of one of a kind comprehension of neighborhood establishments and socio-social

climate: NGOs will in general have exact information and comprehension of nearby
requirements and abilities to embrace projects just as they discover materials.
Capacity to act rapidly: Speed of activity and at least regulatory knot is probably the best
resource of advancement NGOs, with the goal that they can make choices quickly.
Capacity to work with adaptability: Because of their little size the NGOs will in general be
more adaptable than government projects or neighborhood govt. programs.
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Capacity to face challenges and trials: NGOs typically attempt pilot projects to analyze or go
about as an impetus and to achieve their destinations they face challenges considerably more
promptly than legislative organizations.
Capacity to improve and adjust: Being more adaptable than government offices, NGOs can
move advancements grew somewhere else and adjust them to conditions just as work out
creative reactions to the neighborhood needs.
Capacity to work on low costs: The responsibility of the NGOs to utilize minimal effort
advances and smoothed out administrations empower them to work proficiently on low
financial plans.
Capacity to encourage nearby asset assembly and guarantee neighborhood advancement: The
NGOs have exhibited their capacity to encourage asset preparation by advancing neighborhood
investment.
Defilement of NGOs:
Defilement implies carrying out wrongdoing and naughtiness to the nation. It makes
extraordinary mischief for the kinsmen. None getaway from the damage of debasement. It is a
social ailment. It spreads its eager grasps everywhere on the nation; every single government
area of the nation is influenced by defilement. Government authorities, assistants, secretaries
and even conventional peons, security officials and others are occupied with defilement. They
accept hush money from average citizens for giving any help. Our nation, Bangladesh, has
topped the rundown of degenerate nations multiple times. There is none to speak loudly against
the jogging debasement. Indeed, even the associations that gather information about
debasement are themselves defiled in a mysterious way. Be that as it may, there are numerous
explanations for this debasement. The avarice for influence, pelf, abundance and cash is the
main driver of defilement. Eagerness, deceptive nature, nepotism and preference are
additionally answerable for debasement. Those running the NGOs once in a while have
dynamic conversations with the recipients. Their consideration is offered more to instructions
the contributor organizations. The need for centralization has convinced contributors to keep
up relationships with a couple of significant NGOs. These NGOs at that point rethink a piece
of the normal work to be done to more modest NGOs who have almost no control in the
dynamic. The practice of attempting to fulfill contributors regularly winds up for certain NGOs
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superfluously expanding their exercises and looking to address issues which are really "fake.
“The NGO Issues Department, due to its powerless institutional structure, can't cautiously
screen the exercises of the NGOs. There is some of the time absence of coordination among
benefactor offices, and this prompts duplication in financing made accessible for a specific
reason. In most NGOs, the individuals from the overseeing body incorporate family members
of the administering body chief director. Many NGOs need standards of review trustworthiness
and their monetary reports are regularly overstated. In most cases the workers of the NGOs are
designated according to the decision of the top of the NGO or on the proposal of powerful
individuals (who are valuable for the NGO), and not based on legitimacy or capacity. It is
likewise noted in such manner that resigned authorities of the public authority are especially
named so they can utilize their old contacts to impact the granting of tasks to a NGO. The
representatives of the NGOs are not really paid pay rates as per the proposition of the endorsed
undertaking, or as per what has been publicized with respect to the venture.
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Main Issue
The NGO affairs bureau under the Prime Minister’s Office is the single agency that enables
the NGOs to obtain their registration clearance, approval and permission within a specified
time frame. Is this single agency with limitation of all institutional frameworks able to monitor
all over the activities of NGOs and maintain transparency?
Problem Identification
1. NGOs unnecessarily inflate their activities and seek to address problems that are
actually "artificial.
2. Ngo's employees' recruitment is often influenced by recommendations from the donor,
politicians, government officials, or other influential persons. Sometimes many
employees are employed without maintaining the legal recruitment procedure.
3. Even after corruption or irregularities are identified, donors do not avoid confrontation
with the government. Because sometimes high officials of the government personnel
are involved.
4. Many NGO high officials avoid income tax by showing that their basic salary is
significantly less and other facilities are relatively high.
5. Those running the NGOs rarely have inter-active discussions with the beneficiaries.
Their attention is given more to briefing the donor agencies.
6. Inefficient consultants are appointed to evaluate the projects so that the real picture is
not exposed.
7. The financial management system is weak in some NGOs.
8. The chief executive can spend money from the common fund of his/her free will.
9. There is discrimination concerning salaries of the high, medium, and low-level staff.
10. There is sometimes a lack of coordination among donor agencies, which leads to
duplication in funding made available for a particular purpose.
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PESTLE JUSTIFICATION
There is always hesitation of which analysis we should perform. Is it SWOT or the PESTLE?
SWOT is performed for a company or a group of companies. Here, in this case, we saw the
Devils in the Mask of Angels hidden truths. It may feel like we should perform SWOT because
there is only a few company involved. But the problem is we are not only talking about a few
NGOs here. We are considering the whole NGOs industry to identify the factors related to
these hidden truths.
We believe that the proper management of different aspects could have prevented many of the
issues, as we know that most of the NGOs hiding their financial plan, recruitment process, and
many more. These rules were supposed to be given by the government to ensure that they are
following these rules effectively. It’s not a face one or a group of NGOs, but most of the NGOs
have similar problems. There are a lot of factors that have influences over this. For
understanding that and proper analysis, we need to perform PESTLE analysis. PESTLE
analysis is considered to be one of the best studies to perform business environment analysis.
By completing this analysis, we can find the reasons for the issues of NGOs of Bangladesh.
Each factor, namely political, economic, social, technological, legal, and environmental factors
have influenced the RMG industry.
In this case, PESTLE analysis has been conducted to assess how NGOs operation, financial
plan, recruitment & selection process, and many more influenced by the outer factors such as
donor agencies and government. This study is ensuring a fair process for both side. Finally this
study will show how these issues in political, economic, social, technological, environmental,
and legal issues and challenges are being faced.
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PESTLE ANALYSIS
Political
1. The relationship between the state politics and the NGOs is a particularly high profile
point because of the political participation of NGOs that depends on the types of NGO.
NGOs occupy a difficult position to improve the public life, education , unemployment
and help to raise awareness in any circumstance. NGO’s interfere in state politics and
try to express their interest. From the article of David Bergman, supra; also stated that
They do not have the right to criticise parliament or any constitutional body. DAILY
STAR (Oct. 20, 2016)
2. Recently our prime minister planned to take some strict steps to monitor the NGOs
activity and prevent the misuse of donations. On October 5, 2016, Bangladesh’s
Parliament passed a controversial new law called Controversial Law Regulating Work
and Activities of Foreign NGOs.
3. IN Bangladesh context,NGOs become problematic as NGOs’ dependency on donors

and the state. The donors attempt to influence NGOs activity and control the resources
and ideologically give pressure to the government to less monitor the NGOs activity,
transactions and internal systems as well.
4. The government has the power to change or adjust the related rules to monitor and
regulate the NGOs. NGOs must adjust planning and budgets as needed followed by the
new policies. As under Foreign Donations (Voluntary Activities) Regulation Act of
2016, lists the offenses which will cause cancellation or withholding of registration of
an NGO by the NGO Affairs Bureau (NGOAB).
5. The Government might decide to reduce the federal funding, which plays a huge role
in the survivability of a NGO. Under Regulation Law, the government regulates the
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work and activities of foreign-funded non governmental organizations (NGOs) strictly

in recent years.
6. The Bangladeshi government increasingly is implementing acts in interest to

controlling the NGO sector to a minute level of detail. The new acts are setting up a
commission to breathe down the necks of NGOs, the government also focus to set up a
commission to investigate the alleged epidemic of corruption within the NGO Affairs
Bureau and other government agencies which steals funds from projects that serve the
general public interest. Those involvement of laws will narrow down the ways of
NGO’s.
7. On August 25, 2012, the Bangladeshi government launched a commission to seem into
the operations of NGOs, claiming that a lot of them were involved in “terror-financing
and other anti-state activities.” The government announced at an equivalent time the
cancellation of the registration of some 6,000 NGOs due to links to “anti-state”
activities and is within the process of examining the registration certificates of an
additional 4,000.
8. The political role of NGOs in Bangladesh can be traced from the 1970s and 1980s.
Bangladeshi NGOs have long involvement in social movements and observed the civil
society as oppositional rather than accommodating to the state and the private sector.
The view of civil society and NGO sectors inherently politicised and activist the root
of all revolutionary movements.
9. The rise of the NGOs development par excellence has achieved the legitimacy of the
state. In Bangladesh as elsewhere,the state and the NGOs have defined themselves in
part as a reflection of general peoples. The NGOs do the real struggles to establish
themselves as the legitimate voice of the Bangladesh people.
10. NGOs have a significant capacity to engage in politics, influence the path of political
change and to contribute to a strong civil society that undermines the political
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disempowerment of large sections of the population in South-East Asia. Equally, the

political changes are followed by changes in policies and tax structure of NGO’s.
Economic
1. Last fiscal year, the NGO Affairs Bureau released $640.55 million in grants, down from
$749.86 million a year earlier. However, the total commitment made last fiscal year
was $807.16 million foreign funding to nongovernmental organizations, up to 34
percent year-on-year.
2. A third of Bangladesh’s population is 10-24 years old and 2.2 million young people
enter its workforce every year.
3. China is estimated to have approximately 440,000 officially registered NGOs. About

1.5 million domestic and foreign NGOs operated within us in 2017.
4. Currently, 2554 (including local and international) NGOs are registered under the
Bangladesh government. A total of 233 foreign Non-government organizations (NGO)
of 27 countries are operational within the country.
5. As of last fiscal year, the bureau has released a total of $7.95 billion since its
establishment in fiscal 1990-91 against the cumulative commitment of $9.52 billion.
6. Non-Profit Institutions Serving Households (NPISHs) of the service sector since fiscal
year 1998 and now the contribution is nearly 1.0 per cent of the $274-billion economy,
showed the Bangladesh Bureau of Statistics (BBS).
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7. The first survey in the NGO sector was conducted in 1997, second in 2007 and third in
2016-they all found its growing trend in the economy of Bangladesh as BBS officials
said their contribution to GDP amounts to Tk 274 billion.
8. As many as nearly 30.08 million people are involved in NGOs and around 1.4 million
are paid employees. Even 77.6 percent of the institutes are rural-focused. According to
officials, the expansion rate of the NPISHs remained in double digits for a decade now.
"We're expecting the world to grow by 20 per cent within the next survey which can
begin shortly," said Abul Kalam Azad, director of BBS national accounting wing.
9. Any thriving economic condition is beneficial for NGO organizations as during times
of economic downturns, jobs are scarce, earnings are low, and livelihoods face
numerous risks. In such situations, people are less likely to be worried about social
causes and more concerned about self-welfare. As a result NGOs which are dependent
upon donations, are likely to suffer.
10. Another factor that must be considered for the organizations themselves affect the
economy. NGOs are working to improve the livelihoods of individuals, and by doing
so contribute to economic welfare. They also employ an outsized number of people and
thus help to extend employment. By creating greater employment opportunities these
help the economy to sustain itself.
The contribution of non-profit organisations to the economy has been substantial in recent years
because the sub-sector is growing rapidly. Political parties, trade unions, employees
associations and NGOs comprise 39,072; 4,503 and 2,405 units respectively.
However, only 27.3 per cent of the units were registered with various government agencies,
consistent with the 2016 survey. The 2016 survey aimed to supply data for compilation of the
sequence of accounts for the NPISH sector and its contribution to GDP," said BBS joint
director Ziauddin Ahmed. Of the total transfer income, 16.3 percent generated from foreign aid
and 18.9 percent was sourced from individual grant, he told the FE.
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In neighbouring India, the NPISHs are counted jointly with households whose contribution was
above 10 per cent to GDP in 2018. In the European Union , households and NPISHs comprise
13 per cent of its $ 17.9 trillion GDP.
Dr Khondaker Golam Moazzem, director (research) at the Centre for Policy Dialogue (CPD),
said the country needs to increase its revenue collection notably when it is going to be a middle-
income one.Involvement of more NGO sectors also generates more revenue.
NGOs role as an integral a part of efforts to realize national poverty reduction targets,
particularly by delivering and facilitating pro-poor services. At an equivalent time, the rapid
climb and diversification of the NGO sector has also given rise to public policy challenges and
questions. These include the viability of a regulatory framework developed when the
dimensions and scope of NGOs was much more limited, the acceptable political and
commercial spaces for NGO activities, trade-offs between NGO sustainability and pro-poor
orientation, the impact and quality of NGO services as they need scaled up, NGO corporate
governance, and therefore the implications of various ways of financing NGOs.
Social
1. In order to develop the socio-economic condition of the women, NGOs provide special
training to them on apiculture, silk production, embroidery, fishnet making, poultry and
livestock rearing etc. to make them skilled. Nearly 30.08 million people are involved
in NGOs and around 1.4 million are paid employees. Even 77.6 percent of the institutes
are rural-focused.
2. NGOs arrange traditional and new skills training for men and women. The NGOs
arrange to teach appropriate technology cultivation training for fruits, vegetables, fish
and cooking through transfer of suitable technology for family agriculture. The NGOs
also provide seeds, fertilizers.
3. Support from NGO for the victims and women. BRAC successfully reduced maternal
mortality in 10 districts and recovered 92% Tuberculosis in its working area .It is also
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working on climate change and giving necessary logistic support to people to adapt
with the environment in coastal areas.
4. NGOs are reducing the unemployment rate and because of that life standard is
improving. Nearly 30.08 million people are involved in NGOs and around 1.4 million
are paid employees.
5. NGOs’ are helping in different aspects to development such as improving participation,

social networking, partnership, and development ownership. NGOs have also
increasingly been involved in providing health care, education, and services to people;
they have also become critical in ensuring social welfare.
6. NGOs tend to have accurate knowledge and understanding of local needs and capacities
to undertake projects as well as find materials. The NGOs started in war stricken
Bangladesh with a relief and rehabilitation program. Right now they are omnipresent
in Bangladesh’s socio-economic, cultural, geographic, family planning, education,
health etc. The NGOs have proven themselves as the true associate partner of the
government.
7. NGOs operations are focused on women, empowerment for grassroots people, health,
education, microfinance, social awareness in our country. BRAC is the well repotted
NGO that ensures pre-primary education programmer coverage 32900 children and its
non-formal primary school coverage almost 610,000 students. Currently many more
NGOs are working in reducing dropout students and enhancing their education
programmer in very distant and remote areas of Bangladesh. For the primary education
system in 1998, World Vision spent taka 13,06,87,996.58 which amounted to 40.10%
of their total expenditure. So far the NGOs have been successful in providing education
to 23 lakh people in the last five years through establishment of 30 thousands primary
22
schools and 44 thousands adult-education centers. In recent years almost 9 lakh men
and women are studying in these schools.
8. NGOs are mainly giving priority to women in terms of loan schemes by involving them
directly in the production process and thus creating scope of additional income in the
family, which gradually leads to self sufficiency. As like till the year 2001 BRAC has
provided loan to 41.38lakh beneficiaries worth 6953.78 crore taka throughout 64
districts and 460 sub-districts of Bangladesh.A random Statistic shows that 99% of
these beneficiaries were women. Another NGO named Palli Karma Sahayak
Foundation (PKSF) has 86.43% Women credit holders. Till 1998 ASHA distributed
13,183,46 million taka to 7,34,684 women which is about 93.41% of total credit
holders. Till 1998 Grameen Bank provided loans of 1,06,14,242 million taka to its total
members of 23,64,755 out of which 22,40,139 were women and 1,24,616 were male.
The importance that NGOs have placed on women to eradicate rural poverty has truly
improved the economy.
9. NGO works for the public health care sector in some specific areas of primary health
care sector like diarrhoea control, vaccination against six hazardous diseases. NGO
organizations are campaigning for health consciousness as expansion of water and
sanitation services, reproductive health care and family planning services. NGOs have
achieved extensive success in the particular sector. World Vision has spent
6,58,41,474.45 which consists of 20.20% of their budget in this sector in order to
develop the health and nutrition situation. Around 350 NGOs have brought in sanitary
toilets for 14 lakh people and safe water for 1.5 crore people through establishment of
1.5 lakh tube-well, 186 rural sanitation centers and 2.5 lakh latrine in our country. Till
1990, 85% children were vaccinated and 90% familys’ women were given training on
how to make oral saline under the EPI project.
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Technological:
1. The mechanical scene of Bangladesh is quickly developing. The quickly advancing

mechanical scene presents numerous open doors for the NGOs working here.
2. Bangladeshi IT businesses are currently making their own tech and programming,
which implies the expense of securing these are descending. As the expenses of
Tech and Programming descends, NGO's can actuate and embrace these
developments. Doing so would permit them to upgrade proficiency, improve task
the board, smooth out documentation and accomplish steady correspondence.
3. By utilizing tech arrangements even 77.6 percent , for example, advanced
showcasing and online media stages, NGOs working in Bangladesh can get the
news out about their work and thoughts.
4. Another region of mechanical advancement that Bangladeshi NGO's can investigate
is information science. These associations ordinarily have a lot of information
available to them. By applying information examination, they can gather helpful
bits of knowledge into basic social and market-based issues from this information.
5. The Web in Bangladesh has seen huge development in the fiscal 1990-91 .
Bangladeshi NGO's would now be able to organize online for an assortment of
reasons like, to construct mindfulness, to encourage preparing programs, to
diminish costs, to raise assets, to oversee data, to scatter data, to speak with work
force, or to evade travel costs.
6. 6. Community-based associations nearly 30.08 million people emerge out of
individuals' own drives. They can be liable for raising the awareness of the
metropolitan poor, assisting them with understanding their privileges in getting to
required administrations, and offering such types of assistance.
7. City-wide associations incorporated associations, for example, offices of trade and
industry, alliances of business, ethnic or instructive gatherings, and relationship of
network associations. State NGOs incorporate state-level associations, affiliations
and gatherings. Some state NGOs likewise work under the direction of Public and
Worldwide NGOs.
8. Numerous NGO high authorities stay away from personal assessment by
demonstrating that their fundamental compensation is less and different offices are
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very high. The CEO frequently takes pay from numerous ventures however that
doesn't reflect it in the records.
9. All things considered the CEO can go through cash from the normal asset on his/her
unrestrained choice. There is segregation as to pay rates of the high, medium, and
low-level staff and it very well may be said one sort of inward defilement.
Properties, for example, vehicle, PC, and furniture purchased for the association are
frequently utilized for individual purposes which is a dishonest movement.
10. Being more adaptable than government offices, NGOs can move advancements
grew somewhere else and adjust them to conditions just as work out creative
reactions to the neighborhood needs.
with the individual who holds the most senior position like CEO. Determination measure
frequently happens through straightforwardness and the choice happens to enlist a preselected
competitor by choice board.
Environmental
1. The major ecological issues and issues in Bangladesh are environmental change
and normal disaster 20% of their budgets . This makes difficulties for NGOs to
ensure our backwoods, jeopardized species and clean water supplies.
2. Bangladesh has seen a fast number of mechanical development. The enterprises
arranged near streams are depleting their wastage of destructive synthetic
compounds on the waterways. This contaminates the waterways and influences
crafted by NGOs attempting to give clean water supplies.
3. Although non-administrative associations (NGOs) are significant entertainers
in the field of fiasco the executives, in cataclysmic event inclined nations, for
example, Bangladesh, the spatial appropriation of their exercises and factors
affecting their site determination are not well-informed.
4. NGO's in Bangladesh are not for the most part situated in a fiasco influenced or
calamity weak zones; rather, they are situated in regions that are more open.
Hence, there is a shortage of NGO mediations in calamity weak territories,
implying that there is a shortage of intercessions for the individuals who need
to uphold the most.
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5. BRAC's water, disinfection and cleanliness (WASH) program was at first

pointed toward accomplishing the seventh thousand years improvement
objective of splitting the quantity of individuals without admittance to safe
drinking water and essential sterilization. The program gives maintainable and
incorporated WASH administrations across a large portion of the nation,
breaking the pattern of tainting brought about by unhygienic toilets, sullied
water, and perilous cleanliness rehearsals. Today, the program guarantees the
manageability of these mediations by empowering network possession, creating
linkages with neighborhood governments, and urging nearby business
visionaries to supply minimal effort equipment.
6. Service arranged NGOs incorporate exercises, for example, the arrangement of
wellbeing, family arranging or schooling administrations in which the program
is planned by the NGO and individuals are required to partake in its execution
and getting the administration. Participatory situated NGO described without
anyone else help projects where nearby individuals are included especially in
the execution of a task by contributing money, apparatuses, land, materials,
work and so on In the old style network advancement project, investment starts
with the need definition and proceeds into the arranging and execution stages.
Empowering focused NGO refers to the plans that NGOs help to needy
individuals build up a more clear comprehension of the social, political and
financial variables influencing their lives and to fortify their attention to their
own possible capacity to control their lives.
7. A few NGOs have been working with Casualty Backing Center (VSC), so ladies
and kids can get welcoming administrations convenient from VSC. This plan
makes for long haul recovery for the vagrants, destitute, surrendered,
debilitated, down and out and confined people with the assistance of NGOs.
Essentially, dire requirements and administrations like clinical guide, injury
recuperation advising, passionate help and so forth are given by VSC. Through
criminal equity framework abused ladies and kids got a stage to reestablish their
privileges. Police just as NGO shared exertion guarantees security and
reinforces social reintegration of the lost ladies and youngsters. It additionally
26
has been a contributing component by advancing social communications and

versatility for country ladies.
8. Defilement wins in numerous phases of government projects. The public
authority keeps a particular method to choose NGOs however it is disregarded
through defilement. Solicitation for project recommendations in 2017 is
distributed in every day papers with helpless course. Even after defilement or
inconsistencies are recognized in government projects, benefactors as a rule
don't take adequately solid situation to evade showdown with the public
authority. At times high authorities of the public authority structure NGOs for
the sake of family members, and encourage distribution of undertaking store.
9. The endeavors are frequently made to impact specialists or evaluators so that
reports readied as good for the NGO. Wasteful advisors are designated to assess
the undertakings with the goal that the genuine picture isn't uncovered.
Accomplishments are regularly unsafe in the undertaking assessment report and
it has been indicated that the normal difference in the result of the projects.
Ordinarily, writers are affected to distribute reports which can make obstruction
on the achievement of the NGO. The accomplishment of one help beneficiary
is featured by numerous NGOs.
10. NGOs have coordinated their endeavors towards decreasing the occurrence of
baby, youngster and maternal mortality through different projects and
furthermore give wholesome information consistent with the 2016 survey.
Legal:
1. The state in Bangladesh requires every NGO to enroll officially with the Public
Warning Board, Grab; and they need to recharge this enlistment at regular intervals.
Each venture should be affirmed ahead of time by the Capture, as must all
unfamiliar financing. Every NGO should get all subsidizing through a solitary,
explicit ledger, and the bank should submit full reports to the national bank, which
at that point reports to the Capture and to the Financial Relations Division (ERD)
of the Money Service above 10 percent to GDP in 2018 . It requires over two months
to get ready reestablishment papers for a NGO enlistment. This is a long cycle
which may be influenced by NGOs in Bangladesh.
27
2. Nearly 90% of the laws in Bangladesh are mainstream. Roughly 87% of the
populace is Muslim and Islam is the state religion in Bangladesh. Subsequently,
there are lawful issues in Bangladesh emerging from uncertain clashes in the law.
While ladies' freedom and strengthening programs are against the convictions of
numerous exacting Muslims, "gender¬ advancement" is presently a main worry of
western contributors. Thus, a particular ideological group could immovably oppose
ladies' turn of events and NGOs would need to end ladies' improvement programs.
This would be an untrustworthy just as a bothersome outcome.
3. Like any business, NGO's are dependent upon legitimate impediments. Regularly,
such associations are conscious of touchy data. Consequently, any misusing of basic
information may prompt legitimate complexities.
4. Representatives of NGO's need to manage their public existence with extraordinary
consideration. NGOs comprise 39,072; 4,503 and 2,405 units respectively. As these
organizations work under steady social investigation, they should take care to
follow every single lawful prerequisite and consistence rules.
5. If a worker shares inner showcasing materials or introductions, they could be
obligated for copyright or brand name encroachment. Furthermore, representatives
should be aware of what they state via web-based media.
6. NGOs need to give a positive workplace to their representatives. Bangladesh has
certain laws for this which makes it a wrongdoing to "unlawful business practice".
For this situation, NGO's should guarantee their representatives aren't working in
an unfriendly or injurious workplace.
7. Most philanthropies can't partake in governmental issues. All individuals from the
not-for-profit should know about this and dodge political missions and exercises for
the sake of the foundation at GDP amounts to Tk 274 billion.
8. The UPG program are the pioneers of the Graduation Approach, a universally
perceived model for its imaginative and all-encompassing answer for ultra-
neediness, which really has been given by BRAC. The Graduation Approach is a
thorough, time-bound, coordinated and sequenced set of intercessions that mean to
empower extraordinary and super helpless family units to accomplish key
achievements towards reasonable jobs and financial flexibility, to advance along a
pathway out of neediness.
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9. In the course of recent many years Non-Legislative Associations (NGOs) have

become the dominant focal point everywhere in the nation. A few NGOs have
grown a worldwide character and their portrayals are available in numerous nations
of the world. Like Brac have picked up worldwide acknowledgment, regard and
acknowledgment. At present, there are roughly 2610 NGOs enlisted in Bangladesh
till 2018 and are attempting to build up our general public just as some polar
changes affect our nation. There are heaps of NGOs in Bangladesh however few
have been worked suitably.
10. Because of absence of straightforwardness and totalitarian mentality of the NGOs
bosses where the circumstance has been made that debasement got self-evident.
Some NGO exercises are swelled to the benefactors to bring cash for tending to
issues that are really counterfeit. Workers just as advisors are enlisted by the uneven
decision of the CEO. Subsequently, enlistment and advancement are found to occur
based on relativism and individual relationship
29
MANAGEMENT AGENDA
 Probably the most important heart of the world for non-governmental organizations has
been Bangladesh. There are currently roughly more than 2000 NGOs operating in
Bangladesh. For various job methods, there are several types of NGOs here. NGOs
have arisen as an important part of the structural framework to combat poverty, rural
development, gender equity, environmental security, disaster relief, human rights, and
other social issues. They receive a large number of donations from local and
internationally to work on various topics to change society. The NGO affairs bureau
under the Prime Minister's Office was established by the Government of Bangladesh in
1990. Under a defined period, the Bureau requires NGOs to receive their registration
clearance, approval, and authorization from a single government department.
 Bangladesh's Prime Minister, Sheikh Hasina, recently noticed an article in a daily
magazine. They discussed how Bangladesh's NGOs are raising donations and using the
lion's share of those donations for their personal uses, which they are meant to use to
improve unprivileged individuals. So Prime Minister Sheikh Hasina has agreed to take
some strict steps, and she also wants to amend Bangladesh's NGO-related legislation.
She invites Mozzamel Haque, the liberation minister, to a dinner program to enlighten
him and address this topic, and together they will make the correct decision to make
things right. Therefore, there is no place for NGOs in Bangladesh to exploit doings.
Both Prime Minister Sheikh Hasina and Liberation War Minister Mohjammel Haque
have agreed that they need to take some stern measures against these crooked NGOs
and to make new laws against them. So, instead of supporting unprivileged citizens who
are not receiving adequate care or facilities that they are entitled to receive, they will
not access any government equipment or money for their personal use.
 The choice of the family of the executive head must not be included in the governing
body so their influence is only misused occasionally. The members of the governing
body should actively conduct their duties to ensure the accountability of the executive
head if they like. It is important to have access to a clear code of ethics for governing
body members. The system of check and balance should be carried out successfully
enough that the risks of theft can be minimized. In this situation, the proposed NGO
commission or executive bodies of NGOs will implement social audits. Besides, PM
Sheikh Hasina gave an order to the NGO Affairs Bureau to keep a very strict watch on
30
all the activities of each NGO. In Bangladesh, NGOs have been increasingly subject to
questioning and critique by the government, political parties, academics, and the
general public. Allegations of abuse of funds, gender inequality, and nepotism have
recently been levied against GSS, a major NGO. State and private donor inquiries find
that GSS rural-level female staff were required to go on non-paying maternity leave.
They also found that GSS had acquired millions of Taka's worth of land to establish its
headquarters in Dhaka. The GSS financing was halted by the sponsors. Many NGOs
have empowered themselves with institutions and buildings during the long process of
NGO growth in Bangladesh, while the empowerment of the poor has been very
minimal, beyond better services. The operations and expenses of NGOs have lately
come under fire in the National Parliament and other platforms. One Member of
Parliament claimed that, on false guarantees of work and loans, some NGOs collected
capital just to misappropriate it. Some NGOs make loans at a high rate of 14 percent
and resort to "inhuman torture" on debtors who refuse to repay on time, another MP
said. All these allegations were addressed face-to-face by the relevant minister, but in
fact, there is weak state control over NGOs in Bangladesh. This was repeated on another
occasion by the head of NAB
 Any influential NGO may purposely exploit the Home Ministry or the related Ministry
if it has not delivered an opinion within the stated period so that the proposal can be
passed without opposition. If this occurs, this does not solve the illicit issue. No person
or entity can obtain or invest in international loans/grants without prior state approval,
according to the legislation. The NAB report submitted to the Secretariat of the Prime
Minister in 1992 reported that 1, 5 billion Taka had been disbursed by various NGOs
without prior State approval in the 1990-1991 financial year. Very commonly, huge
sums of money are unlawfully smuggled into the country. Senior officials of certain
NGOs fly abroad very regularly and receive international contributions without state
approval, according to the Government Inspection Report. According to the study, the
accounts given by NGOs could be incompatible with those provided by the Bank of
Bangladesh, even though, under the regulation, any organization wishes to carry out a
charitable programming activity. The state is, in fact, powerless to monitor NGOs.
NGOs also work against the state's course and decisions. On the one hand, poor
government and strong national and foreign funding, on the other hand, allow certain
31
NGOs to threaten the state and operate according to their own whims. In the near past,
the NAB revoked the registration of ADAB but restored it within a couple of hours.
UNION AGENDA
 NGOs’ are contributing to governance in many ways. Better governance with their
strategic standpoint becomes the plus point for NGOs. In recent years several NGOs
are working on local governance. Also, the World Bank, UNDP, UNCDF and Swiss
Agency for Development and Cooperation (SDC) are committed to projects to
strengthen the capacity of LGIs in recent times. Government too has expressed a strong
commitment to establish a vibrant local government system and bring about
transparency in the operation of LGIs to transform them into a pro-poor service
providing units. The Local Government Act as Union Parishad, 2009 and the Right to
Information Act (RTI), 2009 gives a strong message of the willingness of the
government to bring changes in the outlook of service delivery following the NGO’s
service system at the local level.
 Union Information and Services Center is one of the most comprehensive NGO projects
by the Government of Bangladesh to reach the community through various services at
their doorsteps. UISC, a UNDP-supported project, was introduced on 11 November
2010 (Manik & Zaman, 2011). The project of public–private partnership (PPP) a total
of 9,094 entrepreneurs are currently working in UISCs where none of these
entrepreneurs are paid by the Government of Bangladesh. The NGO provides all
logistical support in this project. This particular NGO has introduced a wide range of
services, something a few years back a villager could hardly think. Some of the most
popular services offered at UISCs include birth registration, citizenship and birth
certificate, different kinds of forms and circulars, information about social safety net
programs or government allocation, online application to universities and also for jobs
abroad, results of public examination, e-banking, passport and visa processing,
photocopy, printing and the list goes on and on (Manik & Zaman, 2011). The UISCs
have been a major contributing factor saving both time and money, and they reduced
the gap between the common men and UP where the government delayed limitations
on their procedures. Now, people even living in the most rural part of the country are
getting equal opportunities as the NGOs are working for the betterment.
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 The Union Parishad Governance Project (UPGP) is part of a broader programmatic

framework to extend further support to local governance reforms in Bangladesh. The
project is jointly supported by two NGO as UNDP and UNCDF. The main objective of
this NGO is to support the Government of Bangladesh to meet MDG through
democratic, inclusive and effective local governance. The project is conceptualized
around UNDP’s overall policy towards local governance. The first two projects of
UNDP on local governance were focusing on citizen’s participation and in continuation
to that, UPGP has been taken with a broader dimension of institutional reform. The
NGO increases the capacity building program for UPs and other stakeholders involved
in UP operation. Various kinds of training and other skill development activities are the
main strategies of the UPGP to make people aware of their roles and responsibilities
towards UP.
 The Manusher Jonno Foundation (MJF) is another leading organization working on

governance issues in Bangladesh. MJF’s governance program has four broad
components: local governance, governance performance monitoring, access to justice
and RTI. The particular NGOs approach to local governance is advocacy and capacity
building at the grassroots level. It enables people to get access to various services that
is access to the safety net, access to agriculture, access to health and access to skills
development. This NGO has made a significant contribution to make people involved
in a participatory process such as Ward Shava, Open Budget, Local Infrastructure
Development, Project Implementation Committee and Standing Committees, Citizen
Charter and GO-NGO Coordination Meeting. MJF has also been involved in pioneering
the concept of the RTI in Bangladesh. They acted as a hub of organization’s who have
been working to bring RTI on the public agenda and advocated drafting an RTI Act,
and it was finally enacted in 2009 (Baroi, 2013).
 NGOs have a special role in ensuring effective service delivery at the community level.
It is a prerequisite for good governance that public institutions are at service disclosure.
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There should be a fair amount of accountability in government operations. NGOs have

been working for many years to make public institutions understand their roles and
responsibilities. LGIs, which once worked in isolation, have become more responsive
towards public demands. Recent practices and case studies revealed that local
government has been functioning better than they used to do in the late 1990s and the
beginning of the twentieth century. NGOs’ involvement in the local government could
help to ensure efficiency and effectiveness of the governing system as well as ensure
people’s participation in the making and implementation of different decisions. It could
also help to prevent the abuse of power in the shortest possible time.
 Bangladesh is the most sophisticated NGO sector in the developing world. There is at
least one NGO available in 90 per cent of the villages in Bangladesh (Fruttero & Gauri,
2005). Whether large or small, 92 per cent of NGOs are involved in microfinance in
this country. About 48 per cent of large NGOs and 60 percent of small ones have been
involved in health services, and 93 per cent of NGOs have been reported to work on
public awareness (Fruttero & Gauri, 2005). In recent years, NGOs have been working
on various issues including women’s rights, environment, social disparity and human
rights. NGOs have been in the process of development by providing relief and
rehabilitation to community development and a capacitated community towards better
living.
34
RECOMMENDATION & IMPLICATIONS

PROBLEM 1
What is the problem?
NGOs unnecessarily inflate their activities and seek to address problems that are actually
"artificial."
What is the solution?
NGOs became such a money thirst that they are creating artificial issues that aren't true. For
preventing these situations, they need to go through some situation filtering process by the
government.
Why is this a solution?
We could have suggested that any particular board should do this within the industry. But if
we do that, there is a high possibility that giant NGOs will bring them and control them as they
want.
How would you implement it?
We need to set up a new process for how NGOs communicating with foreign donators. They
will have to go through us for receiving or providing any funds for NGOs' purposes.
Where will it be implemented?
It will be implemented in all of the NGOs.
When will it be implemented?
Maybe it should be implemented after the situation gets average from the pandemic. It can be
a hassle not only for our local NGO but also for the foreign donators. And right now, we need
funds.
By whom will it be implemented?
It was mentioned that the filtering would be done through the government. So the government
needs to implement this.
35
PROBLEM 2
NGOs' recruitment of employees is often influenced by recommendations from the donor,

politicians, government officials, or other influential persons. Sometimes many employees are
employed without maintaining the legal recruitment procedure.
ADAB needs to ensure that NGOs are following the labor law properly. Only ADAB has the
governing power to enforce the law and regulations to NGO's in Bangladesh.
ADAB knows every registered NGO in Bangladesh. They can make a select committee and
make sure that all the NGOs follow it.
By creating a new committee within the ADAB, I will enforce the recruitment laws &
regulations to NGOs.
In the beginning, I will target the middle type of NGOs. Since targeting giant NGOs can be
challenging since they have some firm contract to evade us. We will gradually grab them.
It needs to be executed as fast as possible by the government before our plan gets compromised.
The government will implement it more specifically by the ADAB.
36
PROBLEM 3
Even after corruption or irregularities are identified, donors do not avoid confrontation with
the government. Because sometimes high officials of the government personnel are involved.
We need to make sure that no high government official isn't on the NGOs' director board. Also,
we can't let their close relative become the board of directors either.
It may seem unfair, but the situation is getting worse and worse than ever. If we want some
effective solution, then this can be useful to get one.
It is not possible for an individual to anything unless the government gets involved. The
government needs to ensure that the committee deciding these NGOs' fate doesn't include any
NGOs involved.
All type of NGOs needs to follow these laws and regulations from the day it becomes legal.
Government can't take any chance to wait any longer. They need to implement it as fast as they
can.
By default, it needs to conduct by a specific department under the government regulations.
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PROBLEM 4
Many NGO high officials avoid income tax by showing that their basic salary is significantly
less and other facilities are relatively high.
The income tax department needs to work outside the box. Someone is trying to evade the tax
by thinking something out of the box. So they also need to do that too.
We could have asked ADAB to do this. But if I give all the tasks to one department, it can
become a hassle. Also, they will be targeted by those giant NGOs and can get crippled by them.
But if I give power to multiple departments, it will be hard for the lawbreakers to evade us.
NGOs have to provide the annual financial report to the government. We need some experts to
analyze their expenses and income to determine how they manage to afford their cost of living.
The government needs to implement it for the top position. So they don't get time to prepare a
plan to evade this.
The government should have some plans before implementing them. Proper evidence needs to
be gathered before going to any action.
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PROBLEM 5
Those running the NGOs rarely have inter-active discussions with the beneficiaries. Their
attention is given more to briefing the donor agencies.
NGOs will need to submit some digital data to both government and donor agencies about their
discussions with the beneficiaries, or the government won't allow them to receive the funds and
will be considered as illegal funds
If only the government gets the data, there can be corruption in the government personnel too.
But if they are required to provide to the donor agencies and become a law, they won't be able
to convince the donors for the funds without concerns about the beneficiary.
We will create awareness on the international level to make international donors aware of the
situation. No donor agencies want to donate without any reason. After all, they also had to work
hard to gather it.
International laws and regulations for the NGOs need to include this. All the NGOs will have
to follow it.
After the situation gets average from the pandemic, it should be a priority for the government.
39
PROBLEM 6
Inefficient consultants are appointed to evaluate the projects so that the real picture is not
exposed.
The government needs to have a select committee that will overlook other government sectors.
This government committee needs to under the government's high personnel, so they have the
maximum power to make any change if required.
We can't give another committee within any department since they already know each other
and are the same people. There is a high possibility we won't get our desired outcome.
We will create it under the prime minister's supervision, such as NSI, so that the committee can
make the dictions whenever it's needed.
It should be done within the ADAB or any specific government department that is involved
with the NGOs operation.
It should be implemented right away to prevent any more incidents.
The government officials will implement it along with the prime minister's office.
40
PROBLEM 7
The financial management system is weak in some NGOs. We can be seen that employees are
not recruited according to the project proposal. Even if she/he works for different projects, one
employee gets a salary from one project, whereas salary is drawn against her/his from all such
projects.
The NGOs must show which project employee is hired and the project's budget, and the need
for human resources.
Proper data can prevent this unfairness in the NGOs. There is a saying that numbers don't lie.
So the organization won't have a choice and stick to the regulations provided.
We have to create awareness about it among the workers to report which organizations aren't
following these rules and regulations.
It should be implemented within the organization, and the government needs to ensure that all
the NGOs are implementing it correctly.
It should be implemented as soon as possible to prevent any potential strike of the workers.
It will be implemented by not only the government but also by the NGOs' directors. The
government will monitor it from the above.
41
PROBLEM 8
The chief executive can spend money from the common fund of his/her free will.
NGOs will have to provide all financial operations details to the financial department of the
state. And the finance department will analyze to ensure that no personnel is using donated
money for their personal needs.
This method will ensure that NGOs' high personnel isn't using their power in the wrong way in
terms of financial situations.
By creating a specific group within the financial department, the method can be implemented.
It should be implemented within the organization and also in the specific department of the
government.
It should be implemented as early as possible before they get to prepare for what's coming.
The government officials will implement it along with the finance minister.
42
PROBLEM 9
There is discrimination concerning salaries of the high, medium, and low-level staff.
The solution is simple, and the government needs to ensure that NGOs are following the labor
laws and regulations properly.
Because the only government can enforce the laws and regulations to the NGOs and labor law
is the perfect plan to ensure fair compensation.
By creating awareness among the workers about the fair compensation law. So if there is any
unfair compensation, they will report to the government.
It should be implemented within the organization and also in the specific department of the
government.
It's not possible to implement it just like that. It's a long process since it will analyze whether
NGOs are providing fair compensation.
The government officials will implement it according to the labor laws and regulations.
43
PROBLEM 10
There is sometimes a lack of coordination among donor agencies, which leads to duplication
in funding made available for a particular purpose.
The government needs to enforce NGOs to make a centralized platform for donor agencies to
prevent duplication of funding.
If the platform for donor agencies is centralized, then no NGOs will collect multiple funds from
different donor agencies for one issue.
Enforcing the giant NGOs to make a centralized platform or the government will take legal
action against the NGOs who already had committed such crimes.
It should be implemented within the NGO industry, and the government will overlook how the
NGO is implementing it.
The process will be lengthy since there are many donor agencies, and it can take a long time to
finalize it. So we recommend it should be started as soon as possible.
The giant NGOs will implement it with the strict supervision of the government officials.
44
APPENDIX
45
46

HRM 450 3 Case 3 Group J

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HRM 450 3 Case 3 Group J

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School of Business & Economics

Case Analysis: Devils in the

Date of submission: 6th January 2021

North South University

Subject: Submission of case on Devils in the Mask of Angels

At present, Bangladeshi IT companies are developing their technologies and programming,

Main Issue ............................................................................................................................... 15

Problem Identification ........................................................................................................... 15

PESTLE JUSTIFICATION .................................................................................................. 16

PESTLE ANALYSIS ............................................................................................................. 17

MANAGEMENT AGENDA ................................................................................................. 30

UNION AGENDA .................................................................................................................. 32

RECOMMENDATION & IMPLICATIONS ..................................................................... 35

Kinds of NGO in Bangladesh

Charitable direction regularly includes a top-down exertion with little cooperation or

Types By level of activity has Community-based associations (CBOs) emerge out of

Casualty and Ladies Get Backing through NGO

Enrollment and Advancement are bad by NGOs

NGO's grouping in Bangladesh:

A. Classification based on direction:

B. Classification based on spatial inclusion and capacities:

C. Classification based on Job

Accomplishments of NGOs in Bangladesh:

Family Planning& Advancement of Kids: Family arranging is considered as a basic piece of

Capacity of one of a kind comprehension of neighborhood establishments and socio-social

3. IN Bangladesh context,NGOs become problematic as NGOs’ dependency on donors

work and activities of foreign-funded non governmental organizations (NGOs) strictly

6. The Bangladeshi government increasingly is implementing acts in interest to

disempowerment of large sections of the population in South-East Asia. Equally, the

3. China is estimated to have approximately 440,000 officially registered NGOs. About

5. NGOs’ are helping in different aspects to development such as improving participation,

1. The mechanical scene of Bangladesh is quickly developing. The quickly advancing

5. BRAC's water, disinfection and cleanliness (WASH) program was at first

has been a contributing component by advancing social communications and

9. In the course of recent many years Non-Legislative Associations (NGOs) have

 The Union Parishad Governance Project (UPGP) is part of a broader programmatic

 The Manusher Jonno Foundation (MJF) is another leading organization working on

There should be a fair amount of accountability in government operations. NGOs have

RECOMMENDATION & IMPLICATIONS

What is the problem?

Why is this a solution?

How would you implement it?

Where will it be implemented?

It will be implemented in all of the NGOs.

When will it be implemented?

By whom will it be implemented?

What is the problem?

NGOs' recruitment of employees is often influenced by recommendations from the donor,

What is the solution?

Why is this a solution?

How would you implement it?

Where will it be implemented?

When will it be implemented?

By whom will it be implemented?

The government will implement it more specifically by the ADAB.

What is the problem?

What is the solution?

Why is this a solution?

How would you implement it?

Where will it be implemented?

When will it be implemented?

By whom will it be implemented?

By default, it needs to conduct by a specific department under the government regulations.

What is the problem?