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Institutional Entrepreneurship in Emerging Fields: HIV/AIDS Treatment Advocacy in

Canada
Author(s): Steve Maguire, Cynthia Hardy and Thomas B. Lawrence
Source: The Academy of Management Journal , Oct., 2004, Vol. 47, No. 5 (Oct., 2004),
pp. 657-679
Published by: Academy of Management

Stable URL: http://www.jstor.com/stable/20159610

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e Academy of Management Journal
2004, Vol. 47, No. 5, 657-679.

INSTITUTIONAL ENTREPRENEURSHIP IN EMERGING FIELDS:


HIV/AIDS TREATMENT ADVOCACY IN CANADA
STEVE MAGUIRE
McGill University
CYNTHIA HARDY
University of Melbourne

THOMAS B. LAWRENCE
Simon Fraser University

In a qualitative study of the emerging field of HIV/AIDS treatment advocacy in Canada,


we found that institutional entrepreneurship involved three sets of critical activities:
(1) the occupation of "subject positions" that have wide legitimacy and bridge diverse
stakeholders, (2) the theorization of new practices through discursive and political
means, and (3) the institutionalization of these new practices by connecting them to
stakeholders' routines and values.

The concept of institutional entrepreneurship strategies by institutional entrepreneurs "depends


has emerged to help answer the question of how very much on whether or not an organizational
new institutions arise: institutional entrepreneur field is forming, stable or in crisis" (1997: 398).
ship represents the activities of actors who have an There is, however, little research that examines
interest in particular institutional arrangements how the activities that constitute institutional en
and who leverage resources to create new institu trepreneurship vary in different contexts.
tions or to transform existing ones (DiMaggio, 1988; To address this gap, we draw on an intensive
Fligstein, 1997; Rao, Morrill, & Zald, 2000). Studies qualitative study to examine institutional entrepre
of institutional processes have tended to concen neurship in emerging fields, analyze the actions
trate on relatively mature organizational fields1 that constitute it, and explore the reasons that they
(e.g., Greenwood, Suddaby, & Hinings, 2002; might differ from those of institutional entrepre
Lounsbury, 2002), but institutional entrepreneur neurship in mature fields. The empirical case on
ship also occurs in emerging fields (DiMaggio, which we base this article was a qualitative study
1991; Garud, Jain, & Kumaraswamy, 2002; Law of institutional entrepreneurship that produced
rence, 1999), where its dynamics may differ. As new practices of consultation and information ex
Fligstein argued, the use of particular skills and change among Canadian community organizations
and pharmaceutical companies in the emerging
field of HIV/AIDS treatment advocacy. We con
The authors wish to thank Hayagreeva Rao, Nelson
ducted a qualitative study for the following reasons
Phillips, and participants in the Sub Theme 10 ("The
(cf. Lee, 1999; Marshall & Rossman, 1995). First, the
Construction and Elaboration of Organizational Fields")
at the European Group for Organizational Studies Collo focal phenomenon?institutional entrepreneurship
quium, July 5-7, 2001, Lyon, France, for their insightful in emerging fields?was not well understood. HIV/
comments on an earlier version of this paper. We also AIDS treatment advocacy was an emerging field;
acknowledge the financial support of the Social Sciences the sudden and relatively recent appearance of
and Humanities Research Council of Canada, les Fonds AIDS had thrown traditional understandings of the
pour la Formation des Chercheurs et F Aide ? la Recher
role of patients into disarray and led to a period of
che of Quebec, McGill University, and the University of
upheaval and political activism (Montgomery & Ol
Melbourne for carrying out this research. Finally, a spe
cial thanks to our editor, Thomas Lee, as well as to three iver, 1996). Second, conventional understandings
anonymous reviewers for helpful suggestions, guidance, of institutional entrepreneurship did not appear to
and encouragement throughout the revision process. explain this situation since the influential individ
1 An organizational field is composed of sets of insti uals were not associated with traditionally domi
tutions and networks of organizations that together con nant organizations, such as pharmaceutical compa
stitute a recognizable area of life (DiMaggio & Powell, nies or government but, instead, were members of
1983). relatively poorly "resourced" community organiza
657

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658 Academy of Management Journal October

tions. Third, we wished to develop a contextual dardize new practices (Greenwood et al., 2002);
ized understanding of the constituent activities of and software manufacturers sponsoring new tech
institutional entrepreneurship, which, as our find nological standards (Garud et al., 2002).
ings show, include (1) occupying "subject posi Central to institutional entrepreneurship is the
tions" with wide legitimacy and bridging diverse relationship between interests, agency, and institu
stakeholders, (2) "theorizing" new practices tions: "New institutions arise when organized ac
through discursive and political means, and (3) tors with sufficient resources (institutional entre
institutionalizing these new practices by connect preneurs) see in them an opportunity to realize
ing them to stakeholders' routines and values.2 interests that they value highly" (DiMaggio, 1988:
This article makes several contributions to the 14, emphasis in original). Institutional change is
study of institutional entrepreneurship as well as thus a political process that reflects the power and
institutional theory more broadly. First, it contrib interests of organized actors (Fligstein, 1997; Seo &
utes to theoretical understanding of the micrody Creed, 2002): institutional entrepreneurs "lead ef
namics of institutional entrepreneurship by provid forts to identify political opportunities, frame is
ing a more nuanced, contextualized view of the sues and problems, and mobilize constituencies"
activities of institutional entrepreneurs that high and "spearhead collective attempts to infuse new
lights the importance of their subject positions as beliefs, norms, and values into social structures"
well as their strategies for theorizing and institu (Rao et al., 2000: 240). Key to their success is the
tionalizing the new practices they are promoting. way in which institutional entrepreneurs connect
Second, by relating these activities to the specific their change projects to the activities and interests
characteristics of emerging fields and juxtaposing of other actors in a field, crafting their project to fit
our findings with extant research, we are able to the conditions of the field itself. For example, Flig
postulate certain differences in the form that insti stein (1997) demonstrated how Jacques Delors,
tutional entrepreneurship may take in different president of the European Union, was able to bring
contexts: stable mature fields, mature fields in cri about institutional reform and monetary union, for
sis, and emerging fields. Third, our study illustrates which there was little support among European
how different forms of power can be used to influ countries, by first proposing a single market, which
ence institutional change: actors not occupying was more acceptable.
dominant positions in a field can nonetheless act as The concept of institutional entrepreneurship
institutional entrepreneurs and affect its develop also focuses attention on the fact that not all actors
ment in ways that are advantageous to them. are equally adept at producing desired outcomes
(DiMaggio, 1988; Fligstein, 1997). This is because
INSTITUTIONAL ENTREPRENEURSHIP AND an organizational field contains a limited number
EMERGING FIELDS of subject positions (Foucault, 1972) from which
actors can take action (Bourdieu, 1990). By subject
Institutional Entrepreneurship position, we refer not only to formal, bureaucratic
position, but also to all the socially "constructed"
Organizational fields are structured systems of
and legitimated identities available in a field
social positions within which struggles take place (Oakes et al., 1998). The normative and structural
over resources, stakes, and access (Bourdieu, 1990).
qualities of these positions provide the actors that
The concept of institutional entrepreneurship fo
occupy them with institutional interests and op
cuses attention on these struggles and the manner
in which interested actors influence their institu portunities (Bourdieu & Wacquant, 1992) and, in
some cases, the "capital" or resources to exert
tional contexts (Beckert, 1999; DiMaggio, 1991;
power over the field at a particular time (Bourdieu,
Fligstein, 1997; Lawrence, 1999). Examples of doc 1986).
umented struggles include the introduction of busi
Studies of institutional entrepreneurship tend to
ness plans in museums and other cultural organi associate agency in a field with actors located in
zations by government (Oakes, Townley, & Cooper,
obviously dominant subject positions that can com
1998); corporations lobbying governments for pol
pel other actors to change their practices (Hoffman,
icy change (Hillman & Hitt, 1999); moves by pro
1999) through such processes as professionaliza
fessional associations to persuade members to stan
tion (Hinings & Greenwood, 1988), socialization
(DiMaggio, 1991), and bureaucratization (Slack &
2 A "subject position" in a field is a socially con Hinings, 1994). However, fields consist of domi
structed and legitimated identity available to actors in nant and dominated actors, both of which "attempt
the field. To "theorize a practice" is to relate it causally to to usurp, exclude, and establish monopoly over the
particular outcomes. mechanisms of the field's reproduction and the

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2004 Maguire, Hardy, and Lawrence 659

type of power effective in it" (Bourdieu & Wac "proto-institutions," which are narrowly diffused
quant, 1992: 106), and in some instances change and only weakly entrenched, are more likely to
can be brought about by actors other than those in characterize emerging fields (Lawrence, Hardy, &
stereotypically powerful positions. For example, Phillips, 2002). In contrast with the mature field
Hensmans's (2003: 365) study of the American mu Hoffman described as the "third phase" in his 1999
sic industry shows that despite the fierce defense of chemical industry study, the years 1962-70 are de
traditional distribution networks, "disruptive chal scribed as an emerging field: legal institutions were
lengers" like Napster were able to undermine "sta weak, with only a very small number of environ
tus quo incumbents" and open up space for new mental cases being filed in federal courts; there was
practices. no institutional role for nongovernmental organiza
tions; and environmentalism had none of the legit
imacy it would have in the more mature stage and
Institutional Entrepreneurship in Emerging
Fields instead was highly contested, being promoted by
small groups of environmentalists but largely de
Composed of sets of institutions and networks of nied by industry.
organizations that together constitute a recogniz The characteristics of emerging fields make them
able area of life (DiMaggio & Powell, 1983), an an important arena for the study of institutional
organizational field develops through patterns of entrepreneurship. First, uncertainty in the institu
social action that produce, reproduce, and trans tional order provides considerable scope for insti
form the institutions and networks that constitute tutional entrepreneurs to be strategic and opportu
it. Through repeated interactions, groups of organi nistic (DiMaggio, 1988; Fligstein, 1997)?whether
zations develop common understandings and prac they are actors in dominated or dominating subject
tices that form the institutions that define the field positions (Hardy, 1994). Second, emerging fields
and, at the same time, these institutions shape the promise considerable rewards for success, as their
ongoing patterns of interaction from which they are structuring will provide some actors with signifi
produced (DiMaggio & Powell, 1983; Giddens, cant advantages (Garud et al., 2002; Leblebici,
1984). Mature fields represent relatively well-struc Salancik, Copay, & King, 1991). Third, emerging
tured configurations of actors that are aware of their fields present different sets of challenges than those
involvement in a common enterprise and among posed by more structured fields. For example, iso
which there are identifiable patterns of interaction morphic pressures will be less relevant if there are
such as domination, subordination, conflict, and no established patterns or leaders to mimic; the
cooperation (DiMaggio & Powell, 1983). Hoffman widely shared values associated with normative
(1999: 362), in his analysis of environmentalism in forces have yet to develop; and diffuse power
the U.S. chemical industry, portrayed a mature or makes it difficult for individual actors to coerce
ganizational field in his description of the "third others. Consequently, institutional entrepreneurs
phase" (1983-88) of environmentalism. In this in emerging fields must devise and maintain stable
highly organized period, environmentalism had be sets of agreements in ways that meet the interests of
come a normative institution: stakeholders?gov diverse stakeholders and without access to the tak
ernment, industry, and NGOs (nongovernmental en-for-granted symbolic and material resources and
organizations)?were clearly defined; institutions institutionalized channels of diffusion that are nor
such as the legal system were highly legitimated; mally available in mature fields (Fligstein, 1997).
and relationships among actors, including "a more
cooperative posture" on the part of the main indus
Research Questions
try toward both government and NGOs, were also
clearly defined. These unique aspects of institutional entrepre
The situation is rather different when a field is neurship in emerging fields led us to consider three
emerging (Fligstein, 1997): research on underorga research questions. The first involved ascertaining
nized domains (Hardy, 1994; Trist, 1983) suggests which actors are better able to successfully engage
that, although members recognize some degree of in institutional entrepreneurship in an emerging
mutual interest, relatively little coordinated action field by identifying the critical and distinctive
exists among them. Such contexts "represent po characteristics of subject positions occupied by
tential networks of organizations rather than al successful institutional entrepreneurs. As de
ready established networks or federations of orga scribed above, institutional entrepreneurs must oc
nizations" (Gray, 1985: 912; emphasis added). cupy positions that allow them to assume the role
Whereas institutions in mature fields tend to be of champions, orchestrate efforts towards collective
widely diffused and highly accepted by actors, action, and establish stable sequences of interac

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660 Academy of Management Journal October

tions with other actors in the field (Garud et al., fluid, it may be difficult to embed practices in
2002). Yet the precise nature of these subject posi them. This formulation led us to our third research
tions in an emerging field is far from clear. Al question: How do institutional entrepreneurs in
though the lack of structure and convergent mean emerging fields ensure the institutionalization of
ing may enable actors occupying a wider variety of new practices?
positions to influence events in a way not possible
when rules, processes, structures, and meanings
are more clearly defined (Hardy, 1994; Trist, 1983), METHODS
it is nevertheless unlikely that all actors will be
This article draws on a qualitative case study of
equally well positioned in terms of having the req
new practices of consultation and information ex
uisite resources and legitimacy to promote and in
change among pharmaceutical companies and HIV/
stitutionalize new practices. Accordingly, our first
AIDS community organizations. Our aim was the
question was this: In emerging fields, what are the
ory elaboration by extending and refining current
characteristics of subject positions that provide a
understandings of institutional entrepreneurship
basis for actors to engage in institutional entrepre
so as to ascertain its particular dynamics in emerg
neurship?
ing fields. Qualitative research is well suited to
Our second research question concerned the pro
examining poorly understood phenomena and ill
cess through which institutional entrepreneurs en
structured links among actors (Marshall & Ross
sure the diffusion of new practices. Greenwood and
man, 1995). Moreover, as Lee argued, qualitative
his colleagues suggested that theorization ("the de
research is appropriate when "(a) contextualiza
velopment and specification of abstract categories
and the elaboration of chains of cause and effect" tion, (b) vivid description, (c) dynamic (and possi
ble causal) structuring of the organizational mem
[2002:60]) facilitates diffusion. Two key compo
ber's socially constructed world, and (d) the
nents are framing problems and justifying innova
worldviews of the people under study" (1999: 43)
tion: framing focuses on the need for change, and
are important. This is the situation here: under
justification attends to the value of the proposed
standing institutional entrepreneurship demands
changes for concerned actors (Greenwood et al.,
rich, detailed, interpretive analysis that takes into
2002). Institutional entrepreneurs thus frame griev
account characteristics of the particular context in
ances, diagnose causes, garner support, provide so which it occurs (Garud et al., 2002).
lutions, and enable collective action in a strategic
manner (Fligstein, 1997; Rao et al., 2000). Yet what
is strategic in one context may not be so in another. Research Context
Greenwood et al. examined the highly institution
alized field of accounting and acknowledged that We chose to study institutional entrepreneurship
theorization may vary "depending upon the rela in the field of HIV/AIDS treatment advocacy be
tive homogeneity of an organizational community" cause certain theoretical issues were readily trans
since the "greater the range and intensity of parent in that field (Eisenhardt, 1989; Yin, 2003).
schisms, the more difficult will be the task of de First, it was clear from preliminary investigations
veloping acceptable norms" (2002: 75). Thus, our that significant changes in practices of consultation
second research question was, How do institutional and information exchange among pharmaceutical
entrepreneurs in emerging fields engage in theori companies and community organizations were oc
zation when attempting to motivate the adoption of curring during the mid to late 1990s (cf. Maguire,
new practices? Phillips, & Hardy, 2001). It was also apparent that
Our final research question involved the pro particular individuals were highly influential in
cesses through which new practices are institution this process. Accordingly, the setting promised to
alized. In an emerging field, the widespread adop be a fruitful one for the exploration of institutional
tion of new practices may be problematic: there entrepreneurship. Second, the sudden and rela
may not be leading organizations to imitate (Trist, tively recent emergence of HIV/AIDS in the 1980s,
1983) or widely shared agreement as to what is and the way it threw into confusion traditional
appropriate practice for actors in the field (Hardy, understandings of the role of patients in treatment
1994). Furthermore, researchers have argued that issues, indicated the existence of an emerging field
institutionalization occurs as new practices are em (also see Montgomery & Oliver, 1996). Third, the
bedded in wider networks (Galaskiewicz, 1979) be fact that the history of the field and events related
cause it becomes harder for other actors to disman to our case study were well documented meant that
tle them (Burt, 1982; Wasserman & Galaskiewicz, we could draw upon numerous data sources (cf.
1994). In emerging fields, where relationships are Garud et al., 2002).

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2004 Maguire, Hardy, and Lawrence 661

Data Collection ture of the field stems from the suddenness of the
appearance of HIV/AIDS in the early 1980s, chiefly
A primary source of data was interviews. Ini
among gay men. Researchers were unable to deter
tially, our interviews focused on actors directly
mine the cause of the disease for many years, and
involved in the changes in practices of consultation doctors were unable to treat it. Thus, shared under
and information exchange. These actors were pri
standings concerning the expertise of the medical
marily representatives of pharmaceutical compa
and scientific community were undermined. The
nies and representatives of community organiza
reaction of the gay community to this situation not
tions, including coalitions of people living with
only introduced a new form of activism regarding
HIV/AIDS (known as PWA organizations), AIDS disease treatment, but also led to new forms of
service organizations (ASOs), and AIDS activist
groups. Interviews were also held with other actors
organization (PWA organizations and ASOs) and
completely changed traditional notions of the "pa
who were less directly involved in but still affected
tient." Activism continued to disrupt the field dur
by the changed practices, including representatives
ing the 1990s, although informal patterns of con
of pharmaceutical companies and community
members. The identification of initial interviewees sultation also started to emerge. At this stage,
practices of consultation and information exchange
was based on our personal knowledge of the field;
between pharmaceutical companies and commu
the first author had been a founding member of a
nity organizations were ad hoc and informal, and
large Canadian HIV/AIDS fundraising organization,
they were often contested by other members of the
and another author had facilitated early meetings of
industry and community. By 2000, the new prac
pharmaceutical companies and community organi
tices that we document in our study had radically
zations that turned out to be pivotal to the changes
changed the field by centralizing and formalizing
in practices. Initial interviewees directed us to activities. CTAC had come to serve as a forum
other actors, and we continued this process until
within which the pharmaceutical industry could
no new names were generated. A total of 29 semi
structured interviews were conducted in French or consult with the HIV/AIDS community and could
exchange information about issues. These issues
English, according to interviewee preference, and
have included (1) new treatments and planned
taped and transcribed. We asked interviewees to
clinical trials, (2) the design and conduct of clinical
describe the evolution of the field and changes in
trials, including evaluation measures for treatment
practices of consultation and information ex
efficacy, recruitment of research subjects, use of
change. The quotations that appear below are from
concomitant medications during clinical trials, and
the transcripts, although we have disguised certain
so forth, (3) the results of clinical trials, including
details to maintain confidentiality.
treatment efficacy and side effects, (3) plans for
We also observed a number of meetings and col
commercialization, product launches, and market
lected a wide range of documents, including agen
ing, (4) medical insurance for specific treatment
das and minutes from meetings, copies of presen
products, and (5) the design of compassionate ac
tations, private notes and correspondence of key
actors, newsletters, brochures, mission statements, cess programs (free access to experimental, unap
proved treatment products).
and press releases and annual reports of the Cana
dian Treatment Advocates Council (CTAC). Fi In the second stage of data analysis, we assessed
the nature and degree of change in the field as a
nally, to gain a deeper understanding of the history
of HIV/AIDS in North America, we consulted a result of the new practices of consultation and in
formation exchange. The juxtaposition of written
wide range of secondary sources (Arno & Feiden, accounts of the field and actors' evaluations of
1992; Crimp, 1988; Epstein, 1996; Gilmore, 1991;
events showed clear agreement that significant
Grmek, 1990; Harrington, 1997; Maguire, 2002;
Shifts, 1987; W?chter, 1992). change had occurred. First, what had previously
been ad hoc or improvised interactions among
pharmaceutical companies and HIV/AIDS commu
nity organizations dealing with treatment issues
Data Analysis
had become centralized, structured, and regular
The data analysis comprised four main stages. In ized. Second, the new practices had been incorpo
the first stage, we developed a narrative account rated into the routines of community, industry, and
(Eisenhardt & Bourgeois, 1988) that chronicled the government organizations. Finally, these changes
emergence and institutionalization of the field. We had been significant enough to redistribute power
traced the evolution of the field from the first re across the field to the extent that it would now be
corded case of HIV/AIDS to the end of the 1990s; unthinkable for a pharmaceutical company to at
Table 1 provides a chronology. The emergent na tempt to bring a new HIV/AIDS treatment product

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662 Academy of Management Journal October

TABLE 1
Chronology of Events
Year Event

1981 The first record of

1982 The U.S. Centers fo

1983 The AIDS Committ


AIDS Vancouver is cre

1986 The British Columb


The Canadian AIDS Soci

1987 The Toronto Peop


Le Comit? des personne
AIDS Coalition to Unlea

1988 AIDS Action Now

1989 AIDS activists storm

1990 CAS creates an HIV

1995 The first meeting o


community occurs in O

1996 The second meeting


HIV/AIDS community o
of a national organizati
Meetings with four pha
The structure of the ne
Council (CTAC).

1997 CTAC is officially l


publishes its first news

2000 CTAC is receiving f

to market We then returned


without to the interviews to examine f
and information actors' attributions of responsibility for the exc
The changes changed practices: although
also 4 individuals selfcon
ious organizations identified as being instrumental in the changes, in
and the coalitions
only 2 were identified as such by others. The re of
(the PWA mainderorganizatio
of this article refers extensively to these
changes. two individuals, who were the institutional entre
In the third stage of data analysis, we identified preneurs whose activities formed the basis of our
the institutional entrepreneurs who initiated and study, and whom we call "Roberts" and "Turner."
led this process. By systematically analyzing all We do not claim that these 2 individuals alone
interview transcripts and official documents, we engineered the restructuring of the field, but our
identified a series of roles and activities that con evidence strongly suggests that they were central in
tributed to the emergence and institutionalization leading that process and in motivating the cooper
of the new practices, as well as the individuals who ation of other actors (cf. Fligstein, 1997).
participated in them. Table 3 lists these notes and The fourth stage of data analysis directly ad
activities. We determined that 77 individuals had dressed our three research questions. We identified
engaged in one or more of those activities. We then broad themes in the data, reduced them to more
excluded individuals who were involved in only precise categories (Miles & Huberman, 1994; Yin,
one or two of these activities, leaving the 29 indi 2003), and then "interrogated" them more system
viduals indicated in Table 3, of whom 2 individu atically (Yin, 2003) by comparing and noting pat
als had engaged in the greatest number of activities. terns (Kvale, 1996). In relation to the first research

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2004 Maguire, Hardy, and Lawrence 663

TABLE 2
Changes in the Field of Canadian HIV/AIDS Treatment Advocacy3
Element of Field 1995 2000

Interactions between community and Ad hoc meetings; one company-specific Regular, ongoing meetings with dedicated
pharmaceutical companies regarding community advisory board is formed team of CTAC representatives; also
treatment issues but later disbanded. annual meetings and specialized
workshops and seminars.

Primary arena for national community Canadian AIDS Society's HIV Therapies CTAC.
policy discussions on treatment Committee.

Community development of treatment Ad hoc and minimal at provincial level. CTAC has explicit mandate to develop
advocacy skills and train new generation of treatment
advocates at national and provincial
levels.

Main contact for government for Canadian AIDS Society. CTAC, Canadian AIDS Society.
collective community view on
treatment issues

General pattern of consultation and Decentralized and ad hoc. Centralized and regularized.
information exchange on treatment
issues in the field

Prominent community actors on Members of Canadian AIDS Society's HIV Members of CTAC, which are mainly
treatment issues Therapies Committee; individuals people with AIDs from PWA
associated with various AIDs service organizations; no AIDs service
organizations and PWA organizations; organizations are members; no
various freelancers. freelancers; Canadian AIDS Society is
only an observer, not a voting member,
and its HIV Therapies Committee has
been disbanded.

Representation of community Representational roles are unclear: CTAC members are representatives from
organizations Canadian AIDS Society HIV Therapies all provinces, three largest urban PWA
Committee does not have systematic organizations, hemophiliacs,
representation of other organizations aboriginals, and women.
(members are selected on the basis of
interest/expertise); some individuals
are representing their organizations;
freelancers are not representing or
accountable to any organization.

Mandate for providing advice to industry Actors have no formal mandate to CTAC is mandated to consult and
on treatment issues provide advice to industry on exchange information with
treatment issues. pharmaceutical companies.

a "CTAC" is the Canadian Treatment Advocates Council; "PWA organizations" are coalitions of people living with HIV/AIDs.

question, we ascertained the attributes associated positions. We then examined how the legitimacy of
with legitimacy by different stakeholders by coding their positions enabled them to access the re
the data for instances in which individuals made sources necessary to bring about institutional
distinctions among actors that related to their scope change.
for agency. For example, we found that the HIV With regard to the second research question, con
status of individuals was relatively public knowl cerning how institutional entrepreneurs theorize
edge that affected how actors' claims were inter and motivate the adoption of new practices, we
preted and their subsequent influence. Having examined interviews, memos, minutes of meetings,
identified a number of characteristics, we then sys private correspondence, presentations, and re
tematically analyzed the 29 actors identified in Ta search notes taken while observing meetings, look
ble 3 to see what differentiated Turner and Roberts ing for different ways in which the new practices
from other actors in terms of the legitimacy of their were explained and justified. From our analysis,

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664 Academy of Management Journal October

TABLE 3
Identification of Institutional Entrepreneurs3

Participated Participated At At At Drafted Presented Total


in Community in Industry Second Third Discussion in On Interim On
First Ongoing Number
Based Based Formal of
Meeting Meeting Meeting Documents Public CTAC Original
Precursor Precursor Leading Leading Leading for about Steering CTACCTAC Activities
Actorb to CTAC? to CTAC? to CTAC? to CTAC? to CTAC? Involvement? and Roles
Meetings? CTAC? Committee? Board?
1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 10
2 Yes Yes Yes Yes Yes Yes Yes Yes 8
3 Yes Yes Yes Yes Yes Yes 6
4 Yes Yes Yes Yes Yes Yes 6
5 Yes Yes Yes Yes Yes 5
6 Yes Yes Yes Yes Yes 5
7 Yes Yes Yes Yes 4
8 Yes Yes Yes Yes 4
9 Yes Yes Yes Yes 4
10 Yes Yes Yes Yes 4
11 Yes Yes Yes Yes 4
12 Yes Yes Yes Yes 4
13 Yes Yes Yes Yes 4
14 Yes Yes Yes Yes 4
15 Yes Yes Yes Yes 4
16 Yes Yes Yes 3
17 Yes Yes Yes 3
18 Yes Yes Yes 3
19 Yes Yes Yes 3
20 Yes Yes Yes 3
21 Yes Yes Yes 3
22 Yes Yes Yes 3
23 Yes Yes Yes 3
24 Yes Yes Yes 3
25 Yes Yes Yes 3
26 Yes Yes Yes 3
27 Yes Yes Yes 3
28 Yes Yes Yes 3
29 Yes Yes Yes 3

a The table details 29 individuals' enactment of activities and roles associated with the emergence of new practices of consultation and
information exchange in the field of HIV/AIDS treatment advocacy, culminating in the establishment and operation of the Canadian
Treatment Advocates Council (CTAC).
b Actor 1 is referred to throughout this article as "Roberts," and actor 2 is "Turner."

we identified a number of reasons invoked by Rob how ongoing normative support was generated for
erts and Turner to justify the changes. We then the new practices by examining how they were
systematically coded the reasons, identified the au related to key values of different actors. We identi
diences at which they were targeted, and ascer fied specific examples of how the new practices
tained that the audience accepted these reasons. were tied to particular stakeholder values in official
Our analysis also revealed that Roberts and Turner documents, such as newsletters, annual reports,
had made a series of political deals with some and organizational records, and were able to trace
actors in exchange for their support. them to the new norms that characterized the
To address the final research question, we exam changed field.
ined the data for mentions of ways in which the
new practices became taken-for-granted. Our initial THE FIELD OF HIV/AIDS TREATMENT
analysis indicated that the new practices were at ADVOCACY IN CANADA
tached to key organization-level routines, and we
undertook a more systematic examination of how In 1981, an article describing the strange appear
they became integrated with these routines. To ex ance of pneumocystis carinni pneumonia in five
amine the implications of this process, we then gay Los Angeles men appeared in the U.S. Centers
traced how the new practices related to changes in for Disease Control (CDC) Morbidity and Mortality
relationships among actors. Next, we considered Weekly Report, an event now considered to be the

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2004 Maguire, Hardy, and Lawrence 665

first official record of a new epidemic in North convened a meeting of community members to dis
America. In 1982, the CDC officially gave the new cuss the formation of a new community advisory
epidemic its name: acquired immune deficiency board. Members of the three main urban PWA or
syndrome (AIDS). ganizations were present, as well as representatives
AIDS service organizations (ASOs) soon began to from the Canadian AIDS Society, a number of
spring up to provide services to people living with smaller PWA organizations, and various ASOs. A
HIV/AIDS. These organizations often began their subsequent meeting in January 1996 was attended
existence as small groups of both healthy and sick by representatives of 16 community organizations
people, but as the epidemic endured, many ASOs, from across Canada. At this stage, the company
especially those in large urban centers with many sought to formalize the group's role as a dedicated
affected people, grew, formally organized, and be advisory board that would help it "interface with
came professionally staffed, primarily by people the customer, and get feedback as to what the cus
who were not HIV positive. Explicitly political or tomer wants and expects from the corporation" as
ganizations also emerged as?fueled by anger at "partners" (quotations are from the minutes of the
what they perceived as indifference, inaction, and meeting).
ineptitude on the part of governments, research Community members had started to consider
institutions, and pharmaceutical companies?indi something beyond a company-specific arrange
viduals living with HIV/AIDSs came together to ment, such as a single national advisory board: "We
found coalitions (PWA organizations). Even more can't afford to have a community advisory board for
radical activist organizations were also formed; these each and every single pharmaceutical company be
engaged in direct action, demonstrations, and civil cause there are not enough people to go around and
disobedience. Out of AIDS activism grew AIDS
there wouldn't be enough control. We want this to
treatment activism, as certain community members
be the community advisory board for the entire
developed expertise in highly technical treatment is
pharmaceutical industry" (Roberts). Driven by
sues to become lay-experts, and treatment-oriented
community concerns, a taskforce of community
projects emerged in some organizations, such as the
members was set up. It circulated a set of recommen
HIV Therapies Committee of the Canadian AIDS
dations for a new, broader organization and held dis
Society (CAS). Over time, community and industry
cussions with companies interested in establishing
members alike began to distinguish AIDS treatment
advisory boards. There was close to consensus in the
activists from "AIDS activists" by virtue of the
community, and a discussion document proposed a
former's medical and policy knowledge. AIDS treat
ment advocates became another subtle distinction, "community-driven, pharmaceutical-supported" or
ganization that would act as a central site for consul
describing those lay-experts who sought to improve
treatment options by working more closely and
tation, information exchange and collaboration
among pharmaceutical companies and community
collaboratively with industry.
organizations around treatment issues.
The proposal formed the basis of a set of meet
New Practices of Consultation and Information ings that took place in spring 1996, attended by 25
Exchange on Treatment Issues community members from 16 organizations. The
In the early 1990s, the relationship between community met for two days, followed by two days
pharmaceutical companies and the HIV/AIDS com of discussions with four pharmaceutical compa
munity was volatile. Activists were quick to criti nies. The meetings produced support for the idea of
cize companies that developed drugs without tak an autonomous, national body to be the central
ing their concerns into account. As one employee access point for industry actors seeking advice on
of a pharmaceutical company said: "OK we have treatment issues, as well as the community's hub
this AIDS drug, what do we do with it now? If we for policy development, advocacy, and skills build
do something wrong, they're going to come and ing, but they were unable to produce an agreement
chain themselves to our doors." In contrast, the on the organization's structure. In June 1996, com
willingness of treatment advocates to talk to indus munity members finally agreed on the structure of
try was more attractive. Recalling the appearance of the new national body: it would have 19 voting
treatment advocates, a pharmaceutical company members (75 percent of whom were to be people
employee stated, "This was a group that we needed living with HIV/AIDs) selected on the basis of pro
to work with." Thus, informal consultation be vincial representation, with additional members
tween some community members and some com from the three largest PWA organizations and from
panies began to occur. aboriginal, hemophiliac, and women's groups.
In October 1995, one pharmaceutical company They also agreed on the name?the Canadian Treat

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666 Academy of Management Journal October

ment Advocates Council (CTAC)?and on the for ship in emerging fields? Accordingly, we identified
mation of an interim steering committee. and analyzed those aspects of Roberts's and Turn
er's subject positions that were linked to their suc
cess. Since the normative and resource-based as
Centralization and Formalization of the New
pects of institutional action differ (Wade,
Practices Swaminathan, & Saxon, 1998), we first examined
CTAC held its first annual general meeting in the aspects of positions that accorded the institu
early 1997 and selected a new eight-member board. tional entrepreneurs legitimacy in the field and,
Permanent liaison teams of community members second, the structural relationships that connected
were established for the eight pharmaceutical com the institutional entrepreneurs to other positions
and associated resources in the field.
panies that provided funding and acted as industry
partners. Its members also obtained seats, as CTAC Because those occupying legitimate subject posi
representatives, on various provincial and national tions have greater potential for agency (Hardy &
committees and task forces. CTAC also developed a Phillips, 1998; Human & Provan, 2000), especially
logo and used it to endorse an unprecedented mass in fields where there are no clearly established
market advertising campaign, funded by some of its institutional rules (Aldrich & Fiol, 1994; Lounsbury
pharmaceutical company partners and aimed at in & Glynn, 2001; Stone & Brush, 1997), we began by
creasing awareness of the growing number of treat examining stakeholder perceptions concerning the
ment options. CTAC conducted semiannual meet rights of different individuals or organizations to
ings attended by the board, the membership, the speak and act on behalf of others. We coded inter
pharmaceutical company partners, and the com view and documentary data to identify attributes
munity in general, and it hosted or participated in that conferred legitimacy in this regard and then
various other workshops and conferences. compared these with the positions of the institu
By 1999, CTAC had gained considerable influ tional entrepreneurs.
ence on the treatment agenda. It had become "the In the community of interest here, people dying
national voice of people living with HIV/AIDS from AIDS were viewed as having greater legiti
within governments and industry on HIV treatment macy than those making a living and profiting from
issues" [CTAC Newsletter, fall 1999: 2), replacing the disease. So, for example, healthy paid employ
the Canadian AIDS Society, whose HIV Therapies ees of ASOs were often viewed with suspicion:
Committee had earlier been abandoned: "CTAC is a "Most people think that people in this movement
much better organization, better funded, better should, to begin with, be HIV positive if you're in a
structured: much freer from some of the encum leadership role. And you shouldn't be paid .... It
brances [than the Canadian AIDS Society]" (com reduces my legitimacy because I don't have the
munity member). In 2000, CTAC was even more virus in my body and because I'm a paid person"
firmly established, with funding from Health Can (ASO staff member). Legitimacy was also associ
ada (the federal government's health department) ated with being gay?the disease had affected the
as well as industry. It collaborated with govern gay community more than any other, and its mem
ment officials on the renewal of Canada's National bers had led the fight against it. As a result, gay
AIDS Strategy, and it was working on initiatives to actors were often accorded more legitimacy as
reduce drug prices, review the drug approval pro spokespeople than others, such as hemophiliacs,
cess, and establish a postapproval surveillance sys drug users, and heterosexual women. In addition,
tem for drugs. Treatment advocacy networks had individuals possessing expertise and a history of
been set up at the provincial level and, in the words treatment advocacy were considered more legiti
of one provincial premier, CTAC and the issues it mate by both the community and the industry than
addressed were "vital to the development of, and those who did not. The community thus accorded
ensuring access to, new treatments" [CTAC News HIV positive, gay volunteers with a history within
letter, autumn 1997: 2). the movement considerable legitimacy.
Organizational features also affected actors' po
tential for agency. For example, representatives of
FINDINGS PWA organizations, particularly those in formal,
senior positions, were seen as more legitimate
Institutional Entrepreneurship and Subject
Positions spokespersons on behalf of people with HIV/AIDS
than members of other types of organizations, such
Our first research question asks, What are char as AIDS service organizations, for instance. Be
acteristics of subject positions that provide a basis cause they could credibly claim to represent a con
for actors to engage in institutional entrepreneur stituency of treatment product consumers, mem

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2004 Maguire, Hardy, and Lawrence 667

TABLE 4
Characteristics of Actors' Positions

Organization Characteristics Role Characteristics Individual Characteristics

In
People with Major Wide Broad Formal, Openly History of
AIDS Urban Geographic Constituency Senior Volunteer Openly HIV Treatment
Actora Coalition?
Center? Scope? or Clientele? Position? Position? Gay? Positive? Advocacy? Total

1 Yes Yes Yes Yes Yes Yes Yes Yes Yes


2 Yes Yes Yes Yes Yes Yes Yes Yes
3 Yes Yes Yes Yes Yes
4 Yes Yes Yes Yes Yes
5 Yes Yes Yes
6 Yes Yes Yes Yes Yes Yes
7 Yes Yes Yes Yes Yes
8 Yes Yes Yes Yes Yes Yes Yes
9 Yes Yes
10 Yes
11 Yes
12 Yes Yes Yes Yes Yes
13 Yes Yes
14 Yes
15 Yes Yes Yes Yes Yes Yes Yes Yes Yes
16 Yes Yes Yes Yes
17 Yes Yes Yes Yes Yes
18 Yes Yes Yes Yes Yes Yes Yes Yes
19 Yes
20 Yes
21 Yes Yes Yes Yes
22 Yes Yes Yes
23 Yes
24 Yes
25 Yes Yes Yes Yes
26 Yes Yes Yes
27 Yes Yes
28 Yes Yes Yes
29 Yes Yes Yes Yes

a Actor 1 is referred to throughout this article as "Roberts," and actor 2 is "Turner."

bers of PWA organizations were also seen as where the largest number of HIV/AIDS cases were
legitimate by employees of pharmaceutical compa concentrated.
nies, who saw them as potential partners?some Table 4 compares the two institutional entrepre
thing they did not consider activists to be. Al neurs, Roberts and Turner, with the other actors
though highly legitimate within the community, who played roles in the changes (those identified in
activists were a source of concern for the industry; Table 3) and shows that Roberts and Turner occu
as one employee stated, "We're not in the activism pied positions associated with the highest degrees
business, we're a pharmaceutical company." Thus, of legitimacy. They had senior, unpaid positions in
PWA organization members were legitimate to both PWA organizations, one located in a major urban
community and industry in ways that those in ac area and both with provincial scope and broad
tivist organizations and ASOs were not. constituencies; they combined experience in the
Other organizational characteristics also con AIDS movement and treatment expertise; they were
ferred legitimacy with both the community and the gay and HIV positive. By occupying these subject
industry: a wide geographic scope (national or pro positions, these two institutional entrepreneurs
vincial, rather than municipal); a broad and diverse were accorded considerable legitimacy by both the
constituency rather than one made up of only a community and the industry in spite of the diverse
narrow group such as hemophiliacs, women, or interests of these key stakeholders in this emerging
native Canadians; and a location in one of the three field.
urban areas?Montreal, Toronto, or Vancouver? These findings contrast with studies of mature

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668 Academy of Management Journal October

organizational fields in which institutional entre they were and how knowledgeable they were. When
preneurs tend to be actors whose legitimacy is pri I got to meet with them and to learn about what they
marily rooted in one dominant community. In were doing and the time they were spending and the
Sherer and Lee's (2002) study of institutional energy they were spending on this, I was amazed.
change in large law firms, for example, they found Roberts's and Turner's positions as treatment advo
that it was the most prestigious law firms who first
cates relocated them in the field: further away from
adopted new personnel practices and legitimated
the core of AIDS activism, but still close enough, by
those practices for others in the industry. Emerging virtue of their treatment activist credentials, and
fields are different because they tend to involve a
significantly closer to industry. In this way, they
disparate, and relatively unorganized, set of actors bridged the two sets of stakeholders.
(Brown, 1980; Hardy, 1994). The lack of clearly Bridging positions are important because they
dominant players means that institutional entre
facilitate access to resources held by the different
preneurs have to work with a range of diverse
groups. Legitimacy in the community afforded
stakeholders holding disparate positions with re
Turner and Roberts the right to represent its mem
spect to the evolution of the field. Accordingly,
bers but, alone, it would was not have been enough
legitimacy must be broadly based; a narrow set of
to bring about fieldwide change, since change also
attributes that resonates with only one group of
requires resources or capital (Bourdieu, 1986), and
actors will not mobilize the wider cooperation that
an actor can be legitimate without necessarily being
is needed to bring about change in emerging fields. connected to resources. As treatment advocates,
This argument leads to our first proposition:
Roberts and Turner were able to access the signifi
Proposition 1. Institutional entrepreneurs in cant material resources held by the pharmaceutical
emerging fields will tend to be actors whose companies and to participate in company-led meet
subject positions provide them with legitimacy ings and give input into decisions; at the same time,
with respect to diverse stakeholders. they could also maintain their access to community
Scope for agency is also determined by the struc resources (for instance, firsthand experience with
ture of relationships in a field that provides actors and knowledge of various treatment options; com
with access to various forms of capital (Bourdieu, munity-initiated treatment databases) and partici
1986; Oakes et al, 1998). We therefore examined pate in community meetings and decision making.
the ways in which Roberts and Turner were con Thus, the subject position of treatment advocate
provided a bridge to diverse resources, which other
nected to other actors in the field and explored if
and how these connections enabled them to access positions could not do.
resources needed for agency. This bridging role is distinctive of institutional
We noted a pattern in the interview data concern entrepreneurship in emerging fields. In a mature
ing the way in which the institutional entrepre field, economic and cultural capital tends to be
neurs explicitly positioned themselves as "treat controlled by dominant actors, who typically have
ment advocates." Treatment advocacy was access to?and sometimes a monopoly over?key
presented as a new style of activism, focused on resources that are needed to bring about change
(e.g., Casile & Davis-Blake, 2002; Hillman & Hitt,
working with the pharmaceutical industry rather
than fighting against it: "We are about to create a 1999). In emerging fields, resources tend to be dis
tributed among disparate groups of actors. This is
totally new concept of community and industry
not to say that some resources are not clustered; in
partnership; we may very well be paving the high
way for the next millennium?a solid foundation our case, funding and other material resources were
for open communication and trust" (Roberts). Posi mainly located with the pharmaceutical compa
tioning themselves in this way moved these actors nies, while more symbolic resources such as cred
somewhat away from the center of the community,
ibility and political access were mainly located
with the community. Each party had access to re
which still treasured the memory of the original,
radical activists who had started the movement and sources, but for changes to be widely adopted
across the field and new institutions to be devel
was initially suspicious of those with close rela
oped, both sets of resources were needed. Conse
tionships to industry. While creating some distance
from the traditional center of the community, the quently, we argue that institutional entrepreneurs
in emerging fields need to be able to occupy subject
subject position of treatment advocate brought Rob
positions that bridge diverse stakeholders. This ar
erts and Turner closer to pharmaceutical company
employees, as one employee explained: gument leads us to our second proposition:

I got to develop the greatest level of admiration for Proposition 2. Institutional entrepreneurs in
[these people] because I can't believe how devoted emerging fields will tend to be actors whose

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2004 Maguire, Hardy, and Lawrence 669

subject positions allow them to bridge diverse sented the new practices as a "flexible" solution to
stakeholders and to access dispersed sets of the multiple problems facing different actors in the
resources. community and the industry, rather than offering a
fully formed, rigid vision of a particular kind of
organization: "I learnt that there's never any one
Institutional Entrepreneurship and Theorization
single right solution. There are an awful lot of good
ones"
Our second research question concerns the theo (Roberts). In total, their arguments helped to
motivate stakeholders to adopt the changes and
rization of institutional change?the processes
through which the adoption of new practices participate
is in CTAC. Members of community and
industry applauded this "win-win" solution to
achieved (Greenwood et al., 2002; Strang & Meyer,
1993). In examining our case study, we foundtheir
that diverse problems.
In emerging fields, the dynamics associated with
Roberts and Turner engaged in two distinct strate
framing problems and justifying solutions involve a
gies to motivate the adoption of the new practices:
persuasive argumentation and political negotia network of actors who are significantly more heter
tion. ogeneous in their views than is typical of actors in
The first strategy involved assembling an array of mature fields. In Greenwood et al.'s (2002) study,
arguments that framed problems and justified the theorization focused on developing a compelling
new practices they were promoting in ways that argument for change directed at the accounting pro
resonated with a variety of different stakeholders to fession itself. The individual and organizational
create a broad base of support. Using a wide range actors who constitute the accounting profession
of data sources, we identified arguments used by share a stable, coherent discourse that facilitates
Roberts and Turner to motivate the adoption of new convergent framing and justification processes
practices by different stakeholders. We then exam (Greenwood et al., 2002). In an emerging field, the
ined whether and how these arguments appealed to diversity of views and the distribution of power
key stakeholders, including the community and in mean that such a singular focus would be much
dustry in general, as well as specific groups within less likely to succeed. Accordingly, we argue that
the community, notably other treatment advocates in emerging fields, where diverse groups have dif
and activist groups whose support was essential if ferent views of what constitutes a problem?let
the new practices were to be adopted. alone its solution?offering multiple reasons that
Table 5 provides illustrative examples of the ar satisfy diverse stakeholders will be more influen
ray of arguments made, many of which appealed to tial than promoting a single idea that might only
more than one stakeholder. For example, Roberts appear rational to its proponents (cf. Maguire &
and Turner argued that a single organization would McKelvey, 1999). This argument leads to our third
address the growing number of demands for con proposition:
sultation from pharmaceutical companies and
Proposition 3. Institutional entrepreneurs in
avoid the duplication associated with company
emerging fields will theorize new practices by
based advisory boards. This argument appealed to
assembling a wide array of arguments that
both the companies, who wanted easy and effective
translate the interests of diverse stakeholders.
access to the community, and the treatment advo
cates, who were already concerned about their frag The second theorization strategy involved more
ile health and felt unable to cope with extra de material politics as Roberts and Turner engaged in
mands. They also argued that a formal, national explicit bargaining with community and industry
organization would be more accountable as it representatives to ensure that the various stake
would consist of representatives of specific com holders agreed to support, or at least not to under
munity organizations, which appealed to a large mine, the changes. We analyzed the data to inves
section of the community, as well as to specific tigate how Roberts and Turner tackled
treatment advocates concerned about the growing disagreements among actors when their arguments
yet unaccountable role played by "freelancer" peo failed to produce consensus. One important exam
ple with HIV/AIDS who could be easily co-opted ple involved the composition of CTAC's structure
by pharmaceutical companies. In addition, a single and membership, a point of contention among the
organization would benefit pharmaceutical compa various community stakeholders that led to pro
nies who wanted to make sure that the broader tracted negotiations about which organizations or
community would follow any decisions taken by geographic entities would hold seats in the new
the representatives whom they were consulting. organization. Considerable opposition to the origi
Drawing upon this array of arguments targeting nal proposal for a regionally based structure sup
different stakeholders, Roberts and Turner pre ported by Roberts was witnessed at the spring 1996

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670 Academy of Management Journal October

TABLE 5
Array of Arguments for Adopting New Practices
Arguments Illustrative Quotations Audiences Targeted

Manage consultative capacity of "We can't afford to have a community advisory board for Treatment advocates;
treatment advocates and avoid each and every single pharmaceutical company because pharmaceutical companies
duplication, in light of growing there are not enough people to go around and there
demand for consultation wouldn't be enough control for all the different people
doing different things." (Roberts)

Avoid overworking or causing ". .. to protect an individual person living with HIV Treatment advocates
illness of treatment advocates disease from becoming overburdened with
responsibilities ..." (discussion document)

Increase community's strategic ". .. to provide a stable national platform for the Treatment advocates
planning capacity in light of community to communicate and strategically plan on
dissolution of CAS Therapies issues that affect all people living with HIV disease in
Committee and death of advocates Canada." (discussion document)
". .. to provide a system which will increase our talent
pool." (discussion document)

Ensure consistency of messages and ". . . if every company had a different community Community; treatment advocates;
coordination of activities advisory board... we might not have consistent pharmaceutical companies
policies vis-?-vis things like compassionate access to
drugs." (community member)

Ensure legitimacy and "... we would have more control over who was coming Community; treatment advocates;
accountability of representatives to sit on these boards so we wouldn't feel that pharmaceutical companies
to community [pharmaceutical companies] were handpicking their
own puppets to rubberstamp whatever it is the
company wants to do." (community member)
"It's a better solution because you [pharmaceutical
companies] know you're getting people that have valid
roots in the community because they're coming from
grassroots." (community member)

Provide formal, accountable "They [pharmaceutical companies] are making a lot of Community; treatment advocates;
channels for the community to money off of this community and the people within the activists [who believed that
receive new funding from growing community who are taking the drugs,. . . and if they industry should fund the
number of pharmaceutical don't spend the money on our community, they're community but would not accept
companies involved in HIV/AIDS going to spend it somewhere else so . . . the funding is funding themselves]
coming from there but why not?" (Roberts)
". . . three or four of the companies were going to be well
positioned financially to be supporting us . . . there was
going to be a lot of money generated." (Turner)

Reduce costs for companies "This is a waste of money and resources for ten different Pharmaceutical companies
to pay for ten different community advisory boards.
Why don't all of the companies chip into one
community advisory board?" (community member)

Ensure pharmaceutical companies "The companies who were bringing those drugs to market Treatment advocates; activists
remain accountable after drugs are needed to bear some responsibility ... Once the drug
approved was approved, they banked their dollars and went
home." (Turner)

Increase power of community vis-? "It is through this type of collaboration that the Community
vis industry community gains empowerment that may have
influence on multi-national corporations."
(memorandum)

Provide platform for trust building "As the different pharmaceutical companies work together Community; pharmaceutical
for the benefit of the whole HIV community, paranoia companies
could dissolve into cautious optimism, and cautious
optimism into guarded trust." (discussion document)

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2004 Maguire, Hardy, and Lawrence 671

meeting: "About a half an hour into that first morn had been avoided or neutralized: "Well ifs a
ing we basically tore up that draft document and strange situation because the people that would
threw it away" (Roberts). At issue was whether the normally criticize this type of arrangement are all
membership should provide greater representation in the middle of it. The real movers and shakers of
for large urban centers (regionally based) or have the AIDS community are all involved" (community
equal representation for each province (provin member).
cially based). There was also debate over represen These findings reveal a component of theoriza
tation for community organizations dedicated to tion in emerging fields that has been overlooked in
narrow constituencies (such as hemophiliacs, previous discussions (Strang & Meyer, 1993; Tol
women, and native Canadians). Turner wanted pro bert & Zucker, 1996): that, in addition to persua
vincial representation and was prepared to over sively theorizing the new practices they are pro
come any resistance by bargaining: moting as logical solutions to identified problems,
institutional entrepreneurs in emerging fields need
We had to have provincial representation on it. I
also to theorize political chains of cause and effect.
also knew that the argument against that?and it
They must make clear to stakeholders the political
would be an argument mounted by Montreal, To
ronto and Vancouver [PWA organizations]?is that consequences of supporting or not supporting the
maybe 85 or 90 percent of the PHAs [people living new practices. Institutional entrepreneurship thus
with HIV/AIDS] live in the urban areas . . . Any dis involves building "a network of actors who become
cussion . . . would break down around the PHAs partially . . . enrolled in the 'project' of some per
from the urban areas demanding a stronger son or other persons"; it requires "organizing ca
voice ... it was better first of all to go to the three pacities" and "is not simply the result of possessing
super groups . . . and guaranteeing them each one certain persuasive powers" (Long, 1992: 23). In this
seat for their organization .... Part of the deal of way, institutional entrepreneurs mobilize political
giving them that?I sort of said?you can have that, support?through negotiations, bargaining, com
but you've got to get me off the hook and give us the
promises and horse-trading?to lock stakeholders
ten provincial seats.
into a stable and enduring coalition. This formula
Thus, the PWA organizations from Canada's three tion leads to our next proposition:
large urban areas each got a seat on CTAC, as did
Proposition 4. Institutional entrepreneurs in
Canada's ten provinces. As a result of similar bar
emerging fields will theorize new practices by
gaining, CTAC's structure ensured representation
developing stable coalitions of diverse stake
for other particular interest groups: Canada's north
holders through political tactics such as bar
ern territories; a Quebec association of community
gaining, negotiation, and compromise.
groups; women; hemophiliacs; native Canadians;
and the activist group AIDS Action Now! A multi
party consensus was reached, and dissent was Institutional Entrepreneurship and
avoided, because Roberts and Turner were willing Institutionalization
to negotiate and did so skillfully. They realized that
if key actors were not to discredit the project, they Our final research question focuses on the insti
would have to be allowed to participate in it. tutionalization of new practices in emerging fields.
We identified two patterns in the data that showed
[There was] a lot of behind the scenes trading, a lot how the practices came to be accepted and taken
of arm-twisting, a lot of promising. . . When for-granted. In brief, the new practices were insti
. . . there were people who were being particularly tutionalized by attaching them to preexisting orga
difficult... I'd just sort of take them off in a corner
nizational routines and by reaffirming their
and we'd have a gentle little discussion and we'd
alignment with important stakeholder values on an
come back. But it was really all about coalition
building . . . when people stood back and looked, ongoing basis. In addition, we found that institu
they said: "Yeah we did the impossible." (Turner) tionalization through these processes had field
level implications: as new practices were inte
By engaging in bargaining and negotiating in grated with particular organizational routines, they
which support for CTAC was traded for seats on the reinforced certain interorganizational relationships
new organization, Roberts and Turner not only se at the expense of others; and as new practices were
cured agreement on the structure of CTAC, but also aligned with the values of different stakeholders,
created a stable coalition that supported the adop new field-level norms were created.
tion of new practices. Within a community known To examine how new practices were institution
for its fractious politics, and in a country known for alized, we drew primarily on official documents
its regional and linguistic tensions, serious dissent generated between 1997, when CTAC was formed,

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672 Academy of Management Journal October

TABLE 6
Linking the Canadian Treatment Advocates Council to Organizational Routines
Organizational Routines CTAC Connections, with Illustrative Quotations

Pharmaceutical company routines for CTAC became linked to a number of routine processes within pharmaceutical companies,
developing and monitoring clinical primarily through the implementation of "liaison teams":
trials; designing compassionate "Permanent liaison teams are for those [eight] pharmaceutical companies funding
access programs; producing CTAC. . . . Other teams [three] were named for companies with which it is hoped firm
educational and promotional relations will develop." [CTAC Newsletter, issue 1, autumn 1997)
materials "CTAC continued to hold regular meetings with pharmaceutical companies ... to discuss
issues related to drug development, pricing and advertising." (CTAC Newsletter, issue 1,
autumn 1997)
"I call them whenever I need something . . . we're putting together booklets for patients on
compliance. So I call them and say, "Look I have a draft. Can you review it?"
(Pharmaceutical company employee)

People-with-AIDS organizations' and CTAC became linked to decision making in provincial and local HIV/AIDS community
AIDS service organizations' groups primarily through its strategy of developing provincial networks for addressing
decision-making routines on treatment issues:
treatment issues "Part of CTAC's mandate is advocacy and skills building on the provincial level. Throughout
1999 a number of meetings were held involving CTAC provincial representatives and the
CTAC co-chairs, with a view to establishing treatment advocacy networks in each
province." {CTAC Newsletter, February 2000)
"People living with HIV/AIDS in New Brunswick have taken the first steps in forming a
network.... Participants have agreed that the name of the network will be CTAC New
Brunswick." (CTAC Newsletter, February 2000)
"The Ontario CTAC Network held a successful inaugural meeting in November 2000. Key
Ontario stakeholders, people living with HIV/AIDS and existing provincial organizations
came together to discuss and identify provincial treatment access issues and formulate a
treatment advocacy effort for the province." (CTAC Newsletter, March 2001)

Government routines for approval and CTAC became linked to government agency routines for approval and review of treatment
review of treatment products products, by participating in regular ongoing meetings and hosting special events:
"An analysis of available information led [CTAC] to conclude that DTCA [direct-to-consumer
advertising] is not an appropriate means of providing consumers with information on
prescription drugs. CTAC was represented at the consultations [of the Therapeutics
Product Program of Health Canada] in April 1999_" (CTAC Newsletter, February 2000)
"In Ottawa on May 8th and 9th, 2000, the Canadian Treatment Advocates Council (CTAC)
hosted 'Prescription for Performance: A National Summit, Improving the Health of
Canada's Drug Review System'" (CTAC Newsletter, August 2000)
"Throughout the year (2000), CTAC continued to work with [the Therapeutics Products
Program of Health Canada] to ensure that HIV/AIDS drugs were approved of as quickly as
possible without sacrificing safety or efficacy." (CTAC Newsletter, October 2001)
"CTAC played an important role in getting the Therapeutics Products Program (TPP) of
Health Canada to set up an Advisory Panel on the Product Licensing Review Process."
(CTAC Newsletter, October 2001)

and 2000, to identify how the new practices em field-level practices that were the focus of our
bodied in CTAC had become integrated with the study. For example, the new practices were at
ongoing activities of other organizations in the field tached to existing routines in the pharmaceutical
in an enduring manner. We found that the new companies. In their role on the interim steering
practices were institutionalized by being attached committee, Roberts and Turner set up company
to particular organizational routines. The term specific liaison teams linking CTAC to pharmaceu
"routine" refers to a repetitive, patterned sequence tical companies by integrating it into their routines.
of behavior involving multiple actors linked by As one employee explained:
communication or authority (cf. Anderson, 2003;
Nelson & Winter, 1982), and we use it here to refer I received a letter [from CTAC] saying: "Now you
to preexisting ways of operating in an organization have designated members to deal with. If you need
that may or may not have become institutionalized, anything, call these members and please provide us
but that were distinct from the institutionalized with as much information as possible [on a partie

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2004 Maguire, Hardy, and Lawrence 673

ular treatment]," which I did ... I call them when bedded in durable, long-standing relationships. In
ever I need something . . . we're putting together contrast, institutionalized practices do not exist in
booklets for patients on compliance. So I call them emerging fields, so undoing and replacing them is
and say, "Look I have a draft. Can you review it?"
less important: new practices are more likely to
Pharmaceutical company employees now had a for complement, formalize, extend, and make perma
mal mechanism for consultation and information nent certain as yet uninstitutionalized organiza
exchange that became incorporated and integrated tional routines. At the same time, relationships are
into the day-to-day aspects of their work. Similarly, fluid, unstable, and vulnerable: those in which the
new practices of briefing and receiving feedback new practices are embedded are reproduced and
were integrated into the decision-making routines reinforced, while those that are not connected to
of CTAC's 19 constituent organizations. CTAC was the new practices atrophy and disappear. Thus, the
also connected to government routines, such as new practices and the relationships in which they
strategy meetings with Health Canada and various are embedded reproduce each other in a reciprocal
drug-pricing and approval initiatives. As one com process. This formulation leads to our fifth propo
munity member observed: CTAC has "gotten itself sition:
on many, many positions, many places, got itself at
Proposition 5. Institutional entrepreneurs in
the table, so CTAC is very viable and it is doing
emerging fields will institutionalize new prac
very well." Table 6 provides a summary of how
tices by attaching them to existing routines
new practices attached to organizational routines.
and, in so doing, they stabilize field-level rela
By linking CTAC to the routinized activities of a
tionships.
wide set of organizations in the field, the institu
tional entrepreneurs ensured the ongoing repro New practices also have to be perceived as legit
duction of new practices of consultation and infor imate by key stakeholders if they are to be institu
mation exchange. Over time, the regular and tionalized (Human & Provan, 2000; Palmer, Jen
repeated activation of these organizational routines nings, & Zhou, 1993). In emerging fields, however,
contributed to the new practices' becoming taken there are no clear field-level norms regarding legit
for-granted. imate behavior, and perceptions of legitimacy
As the new practices were attached to particular among stakeholders can diverge and conflict. Ac
routines, they were also embedded in particular cordingly, we examined how normative support for
relationships: those relationships were reinforced, the new practices was generated and, in particular,
stabilized, and made more permanent, while others how the institutional entrepreneurs demonstrated
atrophied and disappeared. For example, relation that the new practices conformed to different per
ships that reinforced the centrality of CTAC in the ceptions of appropriateness among industry and
networks of information flows with industry, com community groups. Specifically, we identified key
munity, and government were consolidated. In values associated with industry and community
contrast, on treatment issues, relationships be stakeholders from the interviews. We then exam
tween the Canadian AIDS Society and the industry ined CTAC's official documents to see whether and
were weakened, and relationships between the in how CTAC's activities were presented as congruent
dustry and ASOs and freelancers were almost en with these values. Industry representatives evalu
tirely displaced (see Table 2). ated the legitimacy of practices in terms of profes
These patterns are different from those seen in sionalism and efficiency. This focus meant that the
mature fields, where institutional entrepreneurs institutional entrepreneurs had to ensure that the
face preexisting institutionalized practices and suc new practices were aligned with the values associ
cessful change often requires "tearing down old ated with professional, formal organizations. In
logics and the construction of new ones" other words, Roberts and Turner had to make
(Lounsbury, 2002: 255). In addition, mature fields CTAC as "business-like" as possible. As one em
tend to have highly developed sets of interlocking ployee explained, "If they are not organized they
practices and stable relationships among organiza are going to have a hard time finding people in the
tions: when practices are replaced, relationships industry who will want to fund them." Conse
are often left largely intact. Many studies of orga quently, Roberts and Turner worked to ensure that
nizational fields reveal radical changes in prac the new organization assumed the symbols of pro
tices, rules, and technologies, but relatively little fessionalism: it became incorporated, published
change in dominant actors and in their relation annual reports, held annual general meetings, pub
ships to other actors (e.g., Greenwood et al., 2002; lished audited accounts, employed professional
Leblebici et al., 1991). In fact, new practices are staff, conducted semiannual workshops, and orga
most likely to be successful because they are em nized seminars and conferences.

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674 Academy of Management Journal October

Members of the community had different percep DISCUSSION AND CONCLUSION


tions regarding appropriateness and, in particular,
In examining the dynamics of institutional entre
regarded highly cooperative relationships with the
preneurship in emerging fields, we have addressed
industry with suspicion. Thus, it was important three specific aspects?subject positions, theoriza
that CTAC not be seen as getting "too close" to the tion, and institutionalization?and identified two
pharmaceutical companies. One way the institu critical components associated with each. With re
tional entrepreneurs dealt with this concern was by
gard to subject positions, we found that institu
returning to the concept of activism and reminding tional entrepreneurs in emerging fields tended to
the community that CTAC's practices were consis be actors whose subject positions (1) provided
tent with activist values?highlighting that CTAC them with legitimacy with respect to diverse stake
could be confrontational as well as collaborative in
holders and (2) bridged those stakeholders, allow
its relations with the industry. CTAC's first news ing the institutional entrepreneurs to access dis
letter, for example, highlighted the fact that the persed sets of resources. The characteristics of
organization was "a mobilization of Canadian treat emerging fields that help explain these findings are
ment activists ... to the benefit of all people living the absence of clearly defined, dominant subject
with HIV/AIDS" [CTAC Newsletter, autumn 1997:
positions and concentrations of resources associ
4; emphasis added). This adversarial role was con ated with leading actors. In examining theorization,
stantly reinforced. For instance, Roberts under we observed that the two critical processes were (1)
lined it when appealing to the community to join assembling an array of arguments that translated
"forces with our compatriots ... as we find com the interests of diverse stakeholders and (2) devel
mon foes against which to rally." In addition, all oping stable coalitions of these stakeholders
subsequent newsletters had an article describing through political tactics such as bargaining, nego
and/or a photograph depicting activist activities in tiation, and compromise. These are important in
which CTAC had participated, and a disclaimer emerging fields because of the lack of a stable,
stating: "CTAC does not recommend or endorse shared discourse and well-established structures of
any therapy or treatment described within any of domination and cooperation. Finally, our findings
its print materials." suggest that the institutionalization of new prac
In mature fields, extant institutionalized norms tices in emerging fields depends upon (1) linking
form the socially constructed basis for moral legit the new practices to existing organizational rou
imacy, providing a resource on which institutional tines?which results in the stabilization of field
entrepreneurs can draw to frame and justify new level relationships?and (2) aligning them with the
practices, as shown in Greenwood and coauthors' values of diverse stakeholders, which results in the
(2002) examination of professional accounting, emergence of new field-level norms. Newly stabi
where moral legitimacy was of primary concern lized relationships and new norms result as prac
during the theorization stage. In an emerging field, tices are institutionalized because emerging fields,
widely shared norms do not yet exist and, conse in contrast with mature ones, are initially charac
quently, cannot be drawn upon during theoriza terized by an absence of stable relationships among
tion. Instead, our study suggests that new norms are actors as well as by an absence of widely shared,
created during the institutionalization phase as convergent norms.
practices are aligned with the divergent values of Together, these dynamics show how institutional
different stakeholders in order to build legitimacy entrepreneurship in emerging fields is a form of
for them: through CTAC, new field-level norms institutional bricolage. Emerging fields present
regarding treatment advocacy were created by com would-be institutional entrepreneurs with rela
bining professionalism and activism, collaboration tively unconstrained spaces in which to work and a
and confrontation. In other words, rather than em wide range of disparate materials from which they
bedding new practices in existing norms, institu might fashion new institutions. However, these
tionalization in emerging fields involves the cre spaces need to be structured and materials assem
ation of new norms around new practices. This bled in ways that appeal to and bridge disparate
formulation leads to our final proposition: groups of actors. We also diagram how these dy
namics of institutional entrepreneurship help to
Proposition 6. Institutional entrepreneurs in stabilize activity in a field, taking it from an emerg
emerging fields will institutionalize new prac ing to a more developed state through the produc
tices by aligning them with the values of di tion of shared norms and understandings and by
verse stakeholders and, in so doing, they create connecting actors in more formalized, stable rela
new field-level norms. tionships. Outlining this process is an important

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2004 Maguire, Hardy, and Lawrence 675

contribution because it shows how individuals take terorganizational relationships), while in mature
action that results in significant changes in an or fields that are in crisis, those features exist but are
ganizational field, which, to date, few studies have under threat. Consequently, although struggles may
done (also see Phillips, Lawrence, and Hardy, ensue in destabilized mature fields, they are more
2004). likely to be characterized by a struggle between an
The study has two main limitations. As a single "old guard" dedicated to preserving the status quo
case study, it has inevitably limited generalizabil (or, at least, to confining change to the minimum
ity. However, the focus on a single case was neces necessary to safeguard their position) and a "new
sary to explore how complex and nested activities guard" interested in taking advantage of the situa
occurred over time. Moreover, by contrasting our tion to transform the field (cf. Hensman, 2003).
results with the literature on mature fields, we are Although motivation and scope for action are high
able to identify distinctive elements of institutional in both types of field, it appears the nature of insti
entrepreneurship in emerging fields. The second tutional entrepreneurship in the two types is dif
limitation concerns the specificity of HIV/AIDS, ferent. However, future research that systematically
which is a unique disease that engendered patterns compares and contrasts institutional entrepreneur
of interaction that had not been seen elsewhere: the ship in emerging and destabilized fields (and ma
nature, scope, and spread of the disease were dis ture fields) is necessary before we can answer these
tinctive; its sudden emergence was unusual in re questions definitively.
cent times; and the existence of such a highly po A second implication concerns the study of in
liticized patient community was rare (Maguire, stitutional entrepreneurship as a collective versus
2002; Maguire et al., 2001). This distinctiveness an individual phenomenon. Our focus on two in
might affect the dynamics of institutional entrepre dividuals raises important questions regarding the
neurship. On the other hand, the early phase of difference between individuals and organizations
HIV/AIDS treatment advocacy was not unlike those as institutional entrepreneurs. Previous studies of
in other emerging fields: it had not developed cer institutional entrepreneurs have focused on organi
tain institutional features such as clearly defined zational actors (e.g., Hoffman, 1999), individuals
leading actors, a coherent discourse, structures of (e.g., Fligstein, 1997), or a mix of both (Lawrence,
cooperation and domination, sets of accepted 1999). There has not been, however, any systematic
norms, or stable interorganizational relationships. discussion of the similarities and differences be
Our findings have important implications for tween individuals and organizations as institu
theory in a number of areas. The first implication tional entrepreneurs. In developing our proposi
concerns the context in which institutional entre tions, we attempted to use language that applies
preneurship occurs. We have argued that the com equally to individuals and organizations, although
ponents of institutional entrepreneurship that we the specific tactics that the institutional entrepre
have identified are distinctly associated with the neurs in our study used derived in part from the
characteristics of emerging fields, which are them fact that they were individuals. Their status as HIV
selves distinct from the characteristics of stable positive individuals was a crucial dimension of
mature fields; we have not, however, addressed the their position in the field of interest that afforded
relationship between our findings and the dynam them legitimacy, while their personal relationships
ics of institutional entrepreneurship in mature with other community activists facilitated their ne
fields that have been exposed to some significant gotiation of coalitions in the theorization stage. Al
exogenous shock. Such shocks may occur as a re though the broader issues?the use of cultural and
sult of technological innovation (for instance, the social capital?apply to individuals and organiza
effects of computerization on the banking field) or tions alike, the development of a comprehensive
of major social change (for instance, the impact of theory of institutional entrepreneurship requires
the civil rights movements on the field of higher more attention to differences between organiza
education). Such shocks can disrupt the meaning of tional and individual actors.
existing institutions and the stability of interactor A third implication concerns the role of power in
networks, destabilizing the constitution of a field organizational fields. Previous studies of institu
(Christensen, 1997; Hoffman, 1999; Laumann & tional entrepreneurship have tended to focus on
Knoke, 1987). We believe that emerging fields are dominant organizations, such as professional asso
distinct from these "fields in crisis" (Fligstein, ciations or the state. Our study, in contrast, illus
1997): emerging fields have yet to develop certain trates the potential for actors to leverage a variety of
institutional features (clearly defined leading ac forms of power (Bourdieu, 1986) in their attempts
tors, a coherent discourse, structures of cooperation to effect institutional change. Turner and Roberts
and domination, sets of accepted norms, stable in relied primarily on social and cultural capital

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676 Academy of Management Journal October

(rather than economic capital) to effect change: should consider the wide variety of forms of capital
they skillfully combined their connections in the and power that may be at their disposal; they need
HIV/AIDS community and the pharmaceutical in not let a lack of size or apparent material power
dustry with their knowledge of the issues and abil dissuade them from attempting to shape the rela
ity to articulate those issues so that a wide variety tionships, practices, and rules that will define a
of stakeholders could accept their interpretations field as it emerges and matures. An emerging field
and suggestions. Their strategies to leverage their provides actors that have not previously been con
capital involved multiple forms of power: influ sidered powerful with the opportunity to leverage
ence tactics, such as persuasion, ingratiation, and their particular forms of capital to engage in insti
social proof (cf. Cialdini, 2000); agenda setting and tutional entrepreneurship and shape the field in
"non-decision making" (cf. Fligstein, 1997; Lukes, ways that privilege their own skills and resources.
1974); and leveraging the power embedded in so Second, this study suggests that there are specific
cial and technical systems (cf. Clegg, 1989; Law skills and resources that aspiring institutional en
rence, Winn, & Jennings, 2001). The injection of trepreneurs will need: positions that have broad
power into institutional explanations has been de legitimacy and facilitate stakeholder connections;
manded for some time (DiMaggio & Powell, 1991), the ability to translate an agenda for action across
and our study illustrates both the important role disparate stakeholders and to create stable coali
that power can play in the dynamics of an organi tions; and an understanding of the cultural norms
zational field, and how emerging fields provide a and practical routines of a wide array of stakehold
context in which a wide variety of forms of capital ers. If actors can combine these, then emerging
and forms of power can be used. fields provide the opportunity for institutional
Although our study focused on organizational transformation.
fields, our findings also have implications for re
search that examines other phenomena, such as the
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2004 Maguire, Hardy, and Lawrence 679

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Steve Maguire received her Ph


(Steve.maguire@mcgill
professor of wick
strategy and University
organization
revolve
Management at McGill around
University. He
in administration organizations,
from HEC-Montr
search focuses on critical discours
institutional, techn
terested
nizational change resulting when in ho
comm
larger
and political struggles discursiv
intersect around
mental issues. For example, his do
Thomas B. Lawr
draws lessons from society's experie
erhaeuser Profe
ticide DDT and was awarded the Aca
Fraser Universit
ment's Organization and Natural Env
organizational
Best Doctoral Dissertation Award in an
1993. His resear
Cynthia Hardy (chardy@unimelb.edu
change, and ins
of management at tional fields.
the University o

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