• ProVis and Mark V Plus

•
"Injector not ready" displayed on X-ray equipment.

1. Reseat/Replace ISI board.

2. Reseat/Replace IOC board.

5 amp breakers on Main Unit keep tripping.

1. Reseat/Replace PDC board.

Armed light on injector head not flashing.

1. Reseat head cable and extension cable.

Burn smell coming from Main Unit.

1. Reseat/Replace DRC board.

Buttons on monitor slow to respond or not working.

1. Replace head Overlay board.

2. Reseat display cable.

3. Reseat/Replace IOC board.

4. Reseat/Replace display CPU board.

5. Reseat/Replace Main Unit CPU board.

6. Operator is pressing the buttons too rapidly; system can't keep up.

Delay function not working properly.

1. Reseat/Replace ISI cable.

Display changes values when head is tilted.

1. Replace head Overlay board.

Display shows all zeros.

1. Reseat/Replace Main Unit CPU board.

Error Message "Check Inj Head Cable MS".

1. Ensure head cable connector is fully connected to back of Main Unit.

2. MS plate likely jammed forward; manually reverse plate then restart injector.
 3. Reseat head cable and extension cable.

4. Check MS Plate alignment (make sure it's square on the two gears).

5. Reseat/Replace MSD board.

6. Reseat/Replace SCC/SER board.

7. Reseat/Replace PSP board.

8. Reseat head cable and extension cable.

9. Reseat/Replace head cable.

10. Replace MS motor.

Error Message "Check Inj Head Cable PL".

1. Ensure head cable connector is fully connected to back of Main Unit.

2. MS plate likely jammed forward; manually reverse plate then restart injector.

3. Reseat head cable and extension cable.

4. Calibrate PL and MS positions and voltages.

5. Reseat/Replace SCC/SER board.

6. Reseat/Replace MSD board.

7. Replace head cable.

8. Replace MS Motor.

9. Replace PL pot.

Error Message "Check Turret or Mechanical Stop".

1. Rotate turret 180 degrees to either side (can't be in the middle).

2. MS plate likely jammed forward; manually reverse plate then restart injector.

3. Inspect turret sensor on head Overlay board.

4. Adjust spacing screws on turret.

5. Reseat head cable and extension cable.

 6. Replace head Overlay board.

7. Reseat/Replace MSD board.

8. Replace MS Limit Switch in head.

9. Replace MS motor.

Error Message "Communications Aborted: Time-Out"

1. Ensure head cable connector is fully connected to back of Main Unit.

2. Reseat/Replace PPI board.

3. Reseat/Replace MSD board.

4. Reseat/Replace SCC/SER board.

5. MS plate likely jammed forward; manually reverse plate then restart injector.

6. Replace MS motor.

7. Reseat/Replace Main Unit CPU board.

Error Message "CPU: SYS RAM".

1. Reseat/Replace PSP board.

Error Message "Establishing Communications".

1. Ensure head cable connector is fully connected to back of Main Unit.

2. Reseat head cable and extension cable.

3. MS plate likely jammed forward; manually reverse plate then restart injector.

4. Reset PPI memory and enter correct head type and syringe size.

5. Reseat/Replace PPI board.

6. Clean and re-oil MS worm gears; ensure proper MS plate alignment on two worm gears.

7. Reseat/Replace SCC/SER board.

8. Reseat/Replace MSD board.

9. Reseat/Replace PDC board.

 10. Reseat/Replace IOC board.

11. Calibrate PL and MS positions and voltages.

12. Reseat display cable.

13. Reseat/Replace Main Unit CPU board.

14. Replace MS motor.

15. Reseat/Replace display CPU board.

Error Message "Flow Rate D/A > 0".

1. Reseat/Replace SCC/SER board.

2. Reseat/Replace PSP board.

3. MS plate likely jammed forward; manually reverse plate then restart injector.

Error Message "Fwd Motor Movement".

1. Reseat head cable and extension cable.

2. Reseat/Replace DRC board.

3. Reseat/Replace SCC/SER board.

4. Reset PPI memory and enter correct head type and syringe size.

Error Message "Hand Switch Shorted".

1. Operator did not answer all questions on display before injecting.

2. Repair/Replace hand switch.

3. Reseat/Replace ISI cable.

Error Message "I/O: PIO2 Inoperative".

1. Reseat/Replace IOC board.

Error Message "Mechanical Stop Failure".

1. MS plate likely jammed forward; manually reverse plate then restart injector.

2. Clean and re-oil MS worm gears; ensure proper MS plate alignment on two worm gears.

3. Reseat/Replace MSD board.

 4. Calibrate PL and MS positions and voltages.

5. Replace MS motor.

6. Reseat/Replace SCC/SER board.

7. Reseat/Replace PDC board.

8. Replace MS Limit Switch in head.

Error Message "Missing Data Code on RCV".

1. Reseat/Replace head cable.

2. Reseat all boards in Main Unit.

3. Reseat/Replace PSP board.

4. Reseat/Replace SCC/SER board.

Error Message "Plunger Pot Mechanical Failure".

1. Reseat/Replace DRC board.

2. Inspect PL pot gear inside head.

3. Replace PL pot.

Error Message "Power Drive Failure".

1. Reseat head cable and extension cable.

2. MS plate likely jammed forward; manually reverse plate then restart injector.

3. Calibrate PL and MS positions and voltages.

4. Reseat/Replace PDC board.

5. Reseat/Replace DRC board.

6. Reseat/Replace SCC/SER board.

7. Replace MS motor.

8. Replace MS Limit Switch in head.

Error Message "PPI Memory Compare Error".

 1. Check PPI battery voltage; should be 3.0 VDC. Replace battery if below 2.7 VDC.

2. Reset PPI memory and enter correct head type and syringe size.

3. Reseat/Replace PSP board.

Error Message "PPI Panel Checksum Error".

1. Check PPI battery voltage; should be 3.0 VDC. Replace battery if below 2.7 VDC.

2. Reset PPI memory and enter correct head type and syringe size.

3. Reseat/Replace PSP board.

Error Message "Premature Termination".

1. Set flow rate scale to ml/sec (accidentally set to ml/min or ml/hr)

2. Reseat/Replace DRC board.

3. Repair/Replace hand switch.

Error Message "PSI Limit Exceeded".

1. Pressure Limit too high for selected protocol.

2. Calibrate Pressure Limit.

3. Reseat/Replace PDC board.

Error Message "Rev Motor Movement".

1. Reseat/Replace PDC board.

2. Reseat/Replace SCC/SER board.

Error Message "SCC: MS or PSI DAC Failure".

1. Reseat/Replace SCC/SER board.

2. Reseat/Replace Main Unit CPU board.

Error Message "Stall Time Exceeded".

1. Reseat/Replace PDC board.

2. Reseat/Replace SCC/SER board.

Error Message "Unit Disarm 05".

1. Replace MS Limit Switch in head.

Error Message "Unit Disarm 13".

1. Replace MS Limit Switch in head.

Grinding sound coming from injector head.

1. Manual motor knob rubbing on Armed Light lens cap; re-seat manual knob.

Hand Switch not working

1. Repair/Replace hand switch.

Head display will not change from 150 ml head to 200 ml head.

1. Reseat/Replace IOC board.

Injected volume too high.

1. Protocol accidentally set for multiple phases.

2. Reseat/Replace PDC board.

Injected volume too low.

1. Set flow rate scale to ml/sec (accidentally set to ml/min or ml/hr)

2. Reseat/Replace PDC board.

Injector arms, but will not inject.

1. Set flow rate scale to ml/sec (accidentally set to ml/min or ml/hr)

2. Reseat/Replace PDC board.

3. Reseat/Replace DRC board.

Injector disarms itself when set for multi-injection.

1. Operator not answering all the questions on the Sentinel Display before arming.

Injector disarms itself.

1. Repair/Replace hand switch.

2. Reseat/Replace SCC/SER board.

3. Reseat/Replace PSP board.

4. Reseat/Replace ISI board.

5. Replace MS Limit Switch in head.

Injector does not show 60 ml when turret rotated to that side.

 1. Using Recall, 51, Recall configure injector for a 60/150 head.

Injector indicates 60 ml syringe error.

1. Reset SW2 on head Overlay board.

Injector is injecting very slowly or not at all.

1. Set flow rate scale to ml/sec (accidentally set to ml/min or ml/hr)

2. Reseat/Replace PDC board.

Injector is not injecting at the proper flow rate.

1. Set flow rate scale to ml/sec (accidentally set to ml/min or ml/hr)

2. Pressure Limit too high for selected protocol.

3. Reseat/Replace SCC/SER board.

4. Reseat/Replace PDC board.

Injector locks up after the injection.

1. Reseat/Replace PPI board.

Injector not holding syringe value after being turned off; keeps resetting to 150ml syringe.

1. Check PPI battery voltage; should be 3.0 VDC. Replace battery if below 2.7 VDC.

2. Reset PPI memory and enter correct head type and syringe size.

Injector not interfacing with GE imaging system.

1. Reseat/Replace ISI cable.

Injector not interfacing with imaging system.

1. Reseat/Replace ISI cable.

Injector not interfacing with Siemens imaging system.

1. Move the jumper on the Main Unit ISI card to the Z5 option.

Injector not starting delayed X-rays.

1. Reseat/Replace ISI cable.

Injector will inject from imaging system but not from injector hand switch.

1. Move the jumper on the Main Unit ISI card to the Z5 option.

Injector will not allow high flow rate injections.

 1. Set flow rate scale to ml/sec (accidentally set to ml/min or ml/hr)

Injector will not arm.

1. Reseat head cable and extension cable.

2. MS plate likely jammed forward; manually reverse plate then restart injector.

3. Reseat/Replace MSD board.

4. Reseat MS motor leads.

5. Replace MS motor.

6. Reseat/Replace display Overlay board.

Injector will not inject after being armed.

1. Reseat/Replace PDC board.

2. Reseat/Replace DRC board.

Injector will not inject from interfaced imaging system.

1. Ensure ISI function is turned on at imaging system.

2. Remove programmed delay in protocol (use delay from imaging system).

3. Move the jumper on the Main Unit ISI card to the Z5 option.

4. Reseat/Replace ISI board.

5. Reseat/Replace ISI cable.

Injector will not inject.

1. Set flow rate scale to ml/sec (accidentally set to ml/min or ml/hr)

2. Repair/Replace hand switch.

3. Reseat/Replace PDC board.

4. Reseat/Replace DRC board.

5. Reseat/Replace IOC board.

Injector won't arm and syringe difficult to remove from turret.

1. Adjust spacing screws on turret.

Last digit on volume remaining display on head is very dim or out.

 1. Replace head Overlay board.

Mechanical Stop Set indicator on injector head always on.

1. Reseat/Replace MSD board. 2. Replace head Overlay board.

MS Plate moving slowly.

1. Check MS Plate alignment (make sure it's square on the two gears).

2. Clean and re-oil MS worm gears; ensure proper MS plate alignment on two worm gears.

3. Reseat head cable and extension cable.

4. Reseat/Replace SCC/SER board.

MS Plate not moving.

1. Reseat/Replace MSD board.

2. Replace MS motor.

No piston movement.

1. Reseat head cable and extension cable.

2. Reseat/Replace DRC board.

3. Reseat/Replace PDC board.

4. Reseat/Replace MSD board.

5. Reseat/Replace SCC/SER board.

6. Replace motor.

7. Replace head Overlay board.

No power to display.

1. Replace pico fuse in display.

2. Reseat/Replace PSP board.

3. Reset breakers in Main Unit.

4. Replace fuses on PSP board.

5. Reseat/Replace PDC board.

 6. Reseat/Replace DRC board.

7. Replace power supply.

No power to injector.

1. Reset breakers in Main Unit.

2. Replace fuses on PSP board.

3. Reseat/Replace PDC board.

4. Reseat/Replace DRC board.

5. Reseat/Replace PSP board.

6. Replace power supply.

Noise coming from injector head.

1. MS plate likely jammed forward; manually reverse plate then restart injector.

2. Replace MS motor.

3. Reseat/Replace MSD board.

Piston moving forward on its own.

1. Reseat/Replace PDC board.

Piston moving slowly during loading.

1. Reseat/Replace DRC board.

Piston tip will not engage syringe.

1. Replace Plunger Rotation lever.

Piston will not advance past 25 ML.

1. Replace MS motor.

Piston will not reverse when at 0 ml.

1. Reseat/Replace SCC/SER board.

Plunger rotation lever not rotating piston.

1. Replace Plunger Rotation lever.

2. Resyncronize plunger release gear and plunger gear.

Protocol not being held in memory.

 1. Check PPI battery voltage; should be 3.0 VDC. Replace battery if below 2.7 VDC.

2. Reseat/Replace PPI board.

Syringe heater not working.

1. Reseat syringe warmer connector in injector head.

2. Replace heater.

Syringe loose in pressure jacket.

1. Pressure jacket missing hex spring.

Syringe size requested by injector when powering up.

1. Check PPI battery voltage; should be 3.0 VDC. Replace battery if below 2.7 VDC.

2. Reseat/Replace PPI board.

Turret does not engage to injector head correctly.

1. Replace turret pin.

Turret wobbles too much when attached to the injector head.

1. Adjust spacing screws on turret.

Unable to inject from auxilliary hand switch.

1. Repair/Replace hand switch.

Volume filled into the syringe does not match volume on display.

1. Using Recall, 50, Recall program the proper syringe size