SUMMARY

Seeking a career where my abilities will be realized to the best of their potential in furthering the company objective and
provide me an opportunity to employ my skills in a dynamic work sphere.

WORK EXPERIENCE

*L & T Technology Services - May2018– Present

 Well acquainted with Quality tools like 7QC Tools, .

 ISO 9001:2015, CMMI 2.0 Level 5 Implementation, Basis knowledge on ASPICE and ISO/IEC 17025.
 Manual software testing for projects with agile and waterfall methodology.
 Internal Audit, External Audit, Admin & Calibration Audit, HR Audit, Supplier Audit, Procurement Audit.
 Instrumental in improving customer satisfaction by continuous customer interaction through project status
reviews, highlighting milestones achieved, activities planned, risk & change management.
 Well acquainted with Software Development Life Cycle (SDLC),PDLC,Agile methodology.
 Active participation in QMS management review meetings.
 Proficient in devising all the artifacts of testing such as Test Scenarios, Test cases, Defect Reports and Test
Summary Report.
 Instrumental in applying SPC in processes.

Current Role:
 Perform quality internal audits like process audits, configuration audits, work product audits, release verification
audits for project spanning in industrial products, Transportation & Engineering services domain for Fortune 500
clients.
 Active participation in reviews & verification of various work product before final delivery.
e.g. – Test plan review, Source code review, Manuals review, Requirement Specification Document and Design
Documents.
 Ensuring objective evaluation of the process followed and bringing visibility to senior management for risks,
report activities.
 Accountable for releasing Organization Quality dashboard, Metrics Analysis, Process control baselines.
 Drive Internal audits for all support group including HR, Sales & IT, Admin across the organization.
 Drive Supplier audits for venders providing services.
 Address & Facilitate training needs of project teams on quality management system.
 Capturing the best practices from various projects & help org to implement them.
 Releasing the Org level CSAT, Net promoter score dashboards, QMS training report and Quality and Timeliness
dashboards.
 Conducting RCA of deviation in performance metrics/Client complaints using 7QC tool,5-Why Analysis
&DMAIC approach, Pareto Analysis, Fish bone Diagram.
 Process excellence initiatives with internal auditing for quality assurance.
 Active participation in QMS management review meetings.
 Maintain and update training and audit databases to provide reports.
 Maintaining audit findings and MOM outcomes.
 Proficient in devising all the artefacts of testing such as Test Scenarios, Test cases, Defect Reports and Test
Summary Reports.
 Activity:

Surveillance Audit for ISO 9001:2015

Role: Process and Quality Assurance Engineer

 Responsible for preparation of presentation for project to be audited
 Giving training to project managers, Project Leaders, Team members on ISO9001:2015, CMMI, Agile and
Waterfall methodologies and Few project management tool like -JIRA, PULSE..
 Involved in Verifying QMS in accordance with ISO 9001:2015
 Auditing support groups(HR,IT,Admin,Procurement,calibration etc)
 Interact with external auditors on the practices being followed in organization.

 Appreciated for Organizing Quality Day event on location level.

 Appreciated thrice for quarter winning award for process improvement and facilitating project for different
Business unit.
 Appreciated for providing QMS & JIRA training to various project groups solely.
 Organizing various team building events for project teams.

Education:

 Bachelor of Technology in Electrical Engineering with 7.56 CGPA from Biju Patnaik University of Technology
in 2017.
 Certified ISO Awareness training course by TUV India.

Address : Room N0-404, Bohir Villa, Near Sai sports club, Airoli sector 9, Mumbai, PIN-4000708

DOB : 2nd April, 1995

Gender : Male
Nationality : Indian