Yankee Chair Company
‘The Yankee Chair Company was anxious to get @ NEW model
rocking chair onto the market, Past efforts to introduce ne
Todels had resulted in frustrating failure. Bret Ricks, president
of Yankee Chair, was determined that it would not happen aBsln
with the newest model. He had no confidence in his current
management tear, s0 he hired Jan Dymore, a local consultant
to organize and manage this project. He assigned a Yankee
Chair manager, Tom Gort, to work with Dymore to stat
developing some talent for project management within the
company, Dymore decided to set up a PERT network and
sided Gort through the process of listing activities, assigning
precedence, and estimating completion times. She also
explained the critical path concept to Gort, who by this time
had a reasonable grasp of the project direction. At the first
review session with Mr. Ricks, the PERT approach was
accepted enthusiastcally, but toward the end of the review
Dymore made some critical remarks about the product design
and was subsequently released from the project.
icks then asked Gort if he could carry on the
oach by himself. Gort jumped at the chance, but fie
rice he began to question whether or not he really cq
wis the PERT network effectively. Dymore had made apg
we ertical path would be and how long the project wou
Take, but she had also told Gort that several other Sees
fat to be made in order to calculate the exact ime estimates
cach activity and the variances of those activity times
realy did not understand the mathematics involved and ce,
tainly did not want to Look bad in Ricks’ eyes, so he decided
take Dymore's guess atthe critical path and get the best posiie
‘estimates of those activity times. By concentrating bis attention
‘on the critical path activities and ignoring the variance issues, he
figured he could bring the project in on oe
Questions: Will Gort’s approach work? How much moreof
1 gamble is Gort taking than any project manager normally
takes? What should Gort watch out for?
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aati Software, Which Currently specialize,
ic manufactring Tesource planning (Mi
ms, is planning a major expansion
sa Meese resource planning (ERP) ys
got the tes sofware area wl be organ ‘a
sone poet of stategic importance. The company he
Pei 4 project manager and team to follow the projet
uth to completion. The project team is very interested in
ane an appropriate scheduling technique forthe project
the project manager has thus set the following guidelines fey
jeseeeton process: simple; able to show durations of event
te fow of work, and the relative sequence of events; able ty
indcate planning and actual flow, which items may proceed at
the same time, and how far they are from completion, The
asisant project manager favors the Gantt char, the finance
rpreentatve likes PERT, and the information technology
department head prefers CPM.
in the instale
IRP TI) systems
nto installing the
tems, This major
Questions: If you were
Would you use, and why?
BIBLIOGRAPHY 313
the project manager, which method
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