Resume

of
Zisan Ahmed.
Address: 56, North Mandha (Khalpar),
Mugdha, Bashabo, Dhaka-1214.
Mobile No 1: +88 01819-658488
Mobile no 2: +88 01758-251312
E-mail: zisanahmed6@gmail.com
zisanahmed342@gmail.com

Professional area : Telecommunication

Experience in Telecom : 7 years +
Skilled (BTS & TX) : Ericsson, Huawei Equipment
District : Chandpur
National ID No. : 19931317994000134
Blood Group : O (Ve+)

Career Objective:

To secure a rewarding position as a member of an organization management or consulting staff; Utilizing my 7 years
of experience as an Engineering professional. Along with my last 7 years of Telecommunication Experience, and my
leading fast learner and the ability to take on new challenges; I can achieve the goals of any organization and the
growth of my own career.

Career Summary:

More than 7 of professional experience in the field of telecom Operation & Maintenance of BTS, link, Rectifier
Generator, Power system and Installation, commissioning, Ericsson, Alcatel & NSN BTS & link. Also works on
Troubleshooting of MW and BTS, Cell performance improved, PCM troubleshooting &New PCM reroute, VSWR
and azimuth rectification, the network and keep the network available up to 100% and reporting to manager. Good
presentation skills.

Employment History:

1. Name of the Organization : SARBS Communications Ltd.

Designation : Project-Coordinator.
Date of Joint : March 1, 2020 to till now.
Company Location : House # 14, 5th Floor, Road # 32 | Gulshan-1 | Dhaka-1212
Department : Technical

Duties/Responsibilities:

 Received the highest customer satisfaction rating by rapidly resolving issues and establishing trust with
customer.
 Customer Interface for MNS, new implementation, Operation & Maintenance of BTS, rectifier
 Generator, Power system And Installation
 Quotations, pricing and negotiating with customers
 Solution for repeated outages & escalation.
 Assisting customer in matters like site acquisition in security risk areas.
 On site do work Ericsson remote access (RSA) & Smart rollout support (SRS) software.
 PO tracking according to do work as well as has to share to commercial & management for projects.
 Weekly work forecast share to management to give finance support for projects.
 According work schedule has to prepare resource plan & has to share to customer.
  According work schedule has to prepare resource plan & has to share to customer.

Achievements (Project):

a. Ericsson Dhaka Modernization Project.

b. GP Battery Swap.
c. Nokia Banglalink sRAN Project.

2. Name of the Organization : Metal Plus Ltd.

Designation : Telecom Engineer.
Date of Joint : April 1, 2019 to October 31, 2019.
Company Location : PBL Tower (12th Floor), 17 north C/A, Gulshan 2, Dhaka-1212
Department : Technical

Duties/Responsibilities:

 Maintain excel tracker according to work done for projects

 Weekly work forecast share to management to give finance support for projects
 According work schedule has to prepare resource plan & has to share to customer
 Configuration of BTS (BTS 3900, BTS3900A, BTS3900L) for 4G, 3G & 2G Network Services.
 VLAN/ IP Route & NMS Configuration &QOS Configuration of Grameenphone Project
 RTN (910,910A, 905,950,950A) etc. NEC Link like Ipasso 200,400,400A

Achievements (Project):

a. GP optimization Project.

3. Name of the Organization : DNSE Engineering & Communications Ltd.

Designation : Project Manager.
Date of Joint : October 20, 2018 to February 28, 2019
Company Location : House # 12 & 14, Road # 02, Banani, Dhaka-1213.
Department : Technical

Duties/Responsibilities:

 Maintain excel tracker according to work done for projects.
 Weekly work forecast share to management to give finance support for projects.
 PO tracking according to do work as well as has to share to commercial & management for projects.
 According work schedule has to prepare resource plan & has to share to customer.
 Attending project meeting as well as giving update accordingly.
 Necessary documents upload to ROBI ROC according to done work.
 Prepare PAT update as per field done work to share respective customer.
 Dealing and manage new TE sites Rollout from start to FAC including Quality, ATP, snag removal and
 Handover to customer.
 After PAT issues escalates to customer to solve the matter.
 Team follow up and give update accordingly to customer.
 Maintain a good work relationship with respectable customer.
 Prepare updated tracker for the project status and site expenditure.
 Give support to field engineer by remote apps.
 Smart QC support of our field team as well as give update to management.
 As QC schedule has to share resource plan to customer to complete activity.

Achievements (Project):
 a. Ericsson Modernization Project.
b. Ericsson U900 Project.
c. Huawei Teletalk LTE Project.

4. Name of the Organization : Crystal Future venture Myanmar Co., Ltd.

Designation : Engineer.
Date of Joint : October 25, 2016 to October 2, 2018
Company Location : Room No.001, Building SH, Thitsar Street, Thitsar garden
housing, south Okkalapa, Yangon, Myanmar.
Department : Technical.

Duties/Responsibilities:

 Received the highest customer satisfaction rating by rapidly resolving issues and establishing trust with
customer.
 Managed the project and directed the teams, acted as Technical Team Lead the project objective
Interacted with the customer for the requirement and deliverables
 Customer Interface for MNS, new implementation, Operation & Maintenance of BTS, link, Rectifier
 Generator, Power system And Installation
 Quotations, pricing and negotiating with customers
 Solution for repeated outages & escalation.
 Assisting customer in matters like site acquisition in security risk areas.
 Team management for new installation, maintenance and other tasks and reporting.
 Technical support to on site teams when required and random visit for quality check.
 Meeting with Customer and planning for Monthly rollouts, milestones and targets.
 Effectively utilize project resources.
 Interdepartmental coordination and problem solve strategies for effectiveness of the project.
 Dealing and manage new TE sites Rollout from start to FAC including Quality, ATP, snag removal and
handover to customer.
 PO tracking according to do work as well as has to share to commercial & management for projects
 Deal with quality department and get approval from operation department.
 Coordination with the customer in order to know their requirement regarding Project.
 Planning & supervision of predefined SOP and SOW.
 Monthly & weekly planning for sites completion as well target achieving.
 Awarding sites to regional team for distribution of responsibilities & work
 Field Management, deal with vendors for smooth operation & quality work.
 Maintain a good work relationship with respectable customer
 Prepare updated tracker for the project status and site expenditure.
 Give support to field engineer by remote apps
 Smart QC support of our field team as well as give update to management
 As QC schedule has to share resource plan to customer to complete activity
 Supervise own team by assigning specific responsibility to the team members & follow up of their
responsibilities with team movement plan.
 IT support internal at office area.
 Maintained warehouse data base and total tools management at CFVL, Myanmar.

Achievements (Project):

a. MPT Project
b. Telenor Project
c. Ooredoo Project, in Myanmar.

5. Name of the Organization : Crystal Future venture Ltd.

Designation : Commissioning Engineer
Date of Joint : November 05, 2013 to October 11, 2016
Company Location : House # 12, Lake Drive Road, Nikunja-1, Khilkhet, Dhaka-
1229, Bangladesh.
 Department : Technical

Duties/Responsibilities:

 Performed Installation supervision & Commissioning on Ericsson BTS at site

 SWAP Performed as Commissioning Engineer in Ericsson-ROBI CC SWAP Project
 Performed E1 shifting activity at Ericsson-ROBI CC SWAP Project
 To maintain a good work relationship with respectable clients.
 Prepare updated tracker for the project status and site expenditure.
 Performed as PAT team and site visit to progress of Installation, Quality & OHS.
 Configured Huawei Router AR2202 at info-Sarker Project.
 Router configuration activity at Bangladesh Secretary office under Info Sarker Project.
 AP Configuration done activity at Bangladesh Secretary office under Info Sarker Project.

Achievements (Project):

a. Ericsson Modernization Project

b. Ericsson-ROBI CC SWAP Project
c. Huawei Info-Sarker Project
d. ROBI ANR Project
e. Ericsson-ROBI LOS Survey Project
f. Huawei Teletalk Project.

Academic Qualification:

Exam Title Group/Subject Institute Result Pass. Year Duration

Bachelor of World University of
EEE Appeared Running 2017-2018
Science (BSc) Bangladesh (WUB)
Diploma in Electrical National polytechnic CGPA:2.75 out
2012 2008-2009
Engineering Technology Institute, Dhaka of 4
Nauri Ahammadia High CGPA:3.75 out
SSC Science 2008 2006-2007
School of 5

Training Summary:

Training
Topic Institute Country Location Year Duration
Title

Bengal Mahtab
Industrial Telecommunication & Centre
Electrical Bangladesh 2011 Six Month
Training Electric Corporation (11th Floor),
(Pvt). Ltd Dhaka-1000

Special Qualification:

Computer Skill
Operation system : Windows 2007, Windows 2010
Word Processing : Microsoft Word
Spread sheet : Microsoft Excel
Presentation : Power point & Picture Management
E-mail : Microsoft Outlook, Gmail, yahoo & Internet Browsing.
Others : Adobe Photoshop CS 8.0, Adobe Illustrator CS 11.0

Language Proficiency:
Language Reading Writing Speaking
Bangla High High High
English High High High
Hindi Low Low Medium

Specialization:
Fields of Specialization Description
More than 7 Years of professional experience in the field of
 Telecommunication telecom Operation & Maintenance of BTS, link, Rectifier Generator,
 Total Station Power system And Installation, commissioning, Nokia, Ericsson,
 Operation Alcatel & NSN BTS & link. Also works on Troubleshooting of MW and
 Power Maintaining BTS, Cell performance improved, PCM troubleshooting &New PCM
 Maintenance reroute, VSWR and azimuth rectification, Generator
 Troubleshooting troubleshooting,
the network and keep the network available up to 100% and
 Ericsson
Reporting to manager.
 Nokia
Good presentation skills.
 Huawei
 NSN

Personal Details:
Nick Name : Zisan
Full Name : Zisan Ahmed
Father's Name : Md. Aminul Haque Sarkar
Mother's Name : Ayesha Bagum
Permanent Address : Villa: Rarikandie, Post office: Mandertoli, Thana: Mottled North, Chandpur
National ID No.: 19931317994000134
Nationality : Bangladeshi (By Birth)
Date of Birth : October 10, 1993
Religion : Islam (Sunni)
Marital Status : Married
Blood Group : O+(ve)

Reference (s):

Reference: 01

Name : Md. Ziaul Islam

Organization : Crystal Future Venture Ltd.
Designation : Development Manager
Address : House # 12, Lake Drive Road, Nikunja-1, Khilkhet, Dhaka-1229, Bangladesh.
Mobile No : +8801715077118
E-mail : zia0512@gmail.com
Relation : Professional

I the undersigned, certify that to the best of my knowledge and belief, these data correctly describe my qualification,
my experience and me.

Date: Zisan Ahmed