BARCO INSIGHTS

svrk
26 October 2020 – version 2.1

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TABLE OF CONTENT

▪ Barco INSIGHTS
▪ Requirements
▪ Registration flow
◦ using a USB stick
◦ using Ptoolset / Prospector

Ptoolset = Projector Toolset = projector control software

Prospector = web user interface of the projector
BARCO INSIGHTS
 EVERYTHING IS GETTING CONNECTED

6 Giving you more control over & insight in your assets

 SO ARE OUR UD-SERIES PROJECTORS

UDM UDX
Cellular
(3G)

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 BARCO INSIGHTS

▪ What?
◦ remote monitoring of projector parameters UDM
◦ stored in a personal portal on the Barco cloud server
◦ for efficient projector fleet management, diagnose and control

▪ Levels
◦ Monitor: free for 2 years
◦ Diagnosis: at a fee
UDX
◦ Control: at a fee

▪ Requires
◦ license file on the projector → registration
◦ signed certificate on the projector
◦ “connected” device (LAN or WiFi or mobile)
◦ “connected” computer running Google Chrome or Safari
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 Monitoring & managing your fleet

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 MONITORING YOUR FLEET TODAY

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 WHAT CAN GO WRONG?

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 BARCO INSIGHTS MONITOR

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 BARCO INSIGHTS MONITOR

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 BARCO INSIGHTS MONITOR

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 BARCO INSIGHTS MONITOR

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 BARCO INSIGHTS MONITOR

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 BARCO INSIGHTS MONITOR

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 BARCO INSIGHTS MONITOR

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 Remote diagnosing & troubleshooting

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 DIAGNOSING & TROUBLESHOOTING TODAY

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 BARCO INSIGHTS – DIAGNOSE

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 BARCO INSIGHTS – DIAGNOSE

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 BARCO INSIGHTS – DIAGNOSE

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 BARCO INSIGHTS – DIAGNOSE

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 PROACTIVE SUPPORT via CONTROL

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 PROACTIVE SUPPORT WITH CONTROL

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 BARCO INSIGHTS CONTROL

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 FLEET DASHBOARD

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 BARCO INSIGHTS

▪ How to buy?
◦ https://store.barco.com/entertainment

▪ Demo
◦ link

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QUESTION

What are the three Barco INSIGHTS levels we have available today?

1. Monitor level, Diagnose level and Service level

2. Maintenance level, Quick Check level and Service level

3. Control level, Monitor level and Diagnose level

4. Service level, Maintenance level and Control level

QUESTION

INSIGHTS Monitor level is free of charge. For what period of time?

1. For 1 year

2. For 2 years

3. For 3 years

4. For 3 years. This can be extended to 5 years.

QUESTION

Which of the Barco INSIGHTS levels unlocks e-mail notifications?

1. Monitor level

2. Diagnose level

3. Control level
REQUIREMENTS
 REQUIREMENTS
THREE different things

Register your device in the cloud Ensure secure data transfer

▪ claiming a device to a single from projector to the cloud
myBarco account ▪ a valid Barco device
(customer/organization) ▪ chain of trust
▪ on Barco’s cloud server

SIGNED
CERTIFICATE

CLOUD
CONNECTION

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 REQUIREMENT #1
LICENSE - REGISTRATION

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 REGISTRATION & LICENSE FILE

▪ Links to projector type and serial number

▪ Required on all UDM (fw v1.11 and up)

◦ to avoid pop-ups (see next slide)
◦ to assign the projector to a myBarco account in the cloud
◦ to use Barco INSIGHTS

▪ Optional on all UDX (running fw v2.0 and up)

◦ still... required if you want to use Barco INSIGHTS

▪ Stores on the main board (as part of the ELCA box)

◦ troubleshooting!

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 REGISTRATION & LICENSE FILE (CONTINUED)

▪ Required within 100 hours light source runtime to avoid a pop-up

◦ LCD display: “unregistered product”
◦ projected image: “unregistered product” (shows for 5 minutes after every reboot)

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 REGISTRATION & LICENSE FILE (CONTINUED)

▪ How to register your projector and get the license file?

1. unique product ID file from the projector (USB / Projector Toolset / Prospector)

2. to cloud & license file (computer with internet connection)

3. license file to projector (USB / Projector Toolset / Prospector)

→ projector does not need to be connected

→ un-register will be possible (e.g. 2nd hand projector, new owner)

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 REQUIREMENT #2
SIGNED CERTIFICATE

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 SIGNED CERTIFICATE

▪ Links to projector type and serial number

▪ By default present
◦ in each UDM
◦ in each “new” UDX (delivered with fw v1.11 and up - 2020)

▪ Not present
◦ in “old” UDX (delivered with fw below v1.11 – <2020)

▪ Stores on the main board (as part of the ELCA box)

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 SIGNED CERTIFICATE (CONTINUED)

▪ How to get a signed certificate?

1. the RSC (Request for Signed Certificate) from the projector (PToolset / Prospector)

2. to Barco helpdesk/salesdesk and get the signed certificate

3. signed certificate to projector (PToolset / Prospector)

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 REQUIREMENT #3
CONNECTIVITY

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 CONNECTION TO THE CLOUD

▪ GSM module and SIM card (‘mobile’)

◦ by default present in UDM (and later in UDX)
◦ in countries where GSM module is certified + data contract is closed
◦ e.g. UDM4K22: R9009049

▪ LAN or WiFi connection

◦ if GSM module + SIM card is not present / not preferred
◦ depends on local network and firewall settings
◦ e.g. UDM4K22: R90090491

Projector does not cache data if there is no connection → Disconnected = data not captured!
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 CONNECTION TO THE CLOUD

▪ Connectivity logic
◦ depending on availability: LAN → WiFi → mobile

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 CONNECTION TO THE CLOUD (CONTINUED)

▪ List of countries where mobile connectivity is supported (link)

◦ Australia, Austria,
Belgium, Bulgaria,
Canada, China, Croatia, Cyprus, Czechia,
Denmark,
Estonia,
Finland, France,
Germany, Greece,
Hungary,
Ireland, Italy,
Japan,
Latvia, Lithuania, Luxembourg,
Malta,
Netherlands,
Poland, Portugal,
Romania,
Singapore, South-Korea, Slovakia, Slovenia, Spain, Sweden,
UAE, United Kingdom, USA

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 QUESTION
You have replaced the ELCA box of your UDM.
You are using Barco INSIGHTS.

What actions are required?

1. No action needed

2. Firmware upgrade

3. Firmware upgrade + License file upload (or full registration)

4. Firmware upgrade + Signed Certificate + License file (or full registration)

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 QUESTION
You have replaced the ELCA box of your UDM.
You are not using and will not use Barco INSIGHTS.

What actions are required?

1. No action needed

2. Firmware upgrade

3. Firmware upgrade + License file upload (or full registration)

4. Firmware upgrade + Signed Certificate + License file (or full registration)

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 QUESTION
You did a firmware upgrade from v 1.11 to v2.0 on your UDX.
You are not using and will not use Barco INSIGHTS.

What actions are required?

1. No action required

2. Registration & License file upload

3. Signed Certificate upload

4. Signed Certificate upload + Registration & License file upload

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 QUESTION
You did a firmware upgrade from v 1.11 to v2.0 on your UDX.
You will use Barco INSIGHTS.

What actions are required?

1. No action required

2. Registration & License file upload

3. Signed Certificate upload

4. Signed Certificate upload + Registration & License file upload

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REGISTRATION FLOW USING A USB STICK
 REGISTRATION FLOW USING A USB STICK
Download the unique product id file and store it on a USB stick (1)

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REGISTRATION FLOW USING A USB STICK
Download the unique product id file and store it on a USB stick (2)
REGISTRATION FLOW USING A USB STICK
Download the unique product id file and store it on a USB stick (3)
REGISTRATION FLOW USING A USB STICK
Browse to https://www.activate.barco.com and log in

Use your myBarco credentials

REGISTRATION FLOW USING A USB STICK
Upload the unique product ID file
REGISTRATION FLOW USING A USB STICK
Fill in all fields / create a new location (1)
REGISTRATION FLOW USING A USB STICK
Fill in all fields / create a new location (2)
REGISTRATION FLOW USING A USB STICK
Check all data and confirm
REGISTRATION FLOW USING A USB STICK
Download the license file and store it on the USB stick
REGISTRATION FLOW USING A USB STICK
REGISTRATION FLOW USING A USB STICK
Upload the license file to your projector
REGISTRATION FLOW USING PTOOLSET / PROSPECTOR
REGISTRATION FLOW USING PTOOLSET / PROSPECTOR
In Ptoolset go to tab License, section Registration

1. Download the product ID file

2. Start the activation
3. You are directed to https://www.activate.barco.com
4. Follow the instructions
5. Upload the received license file

1. Download the product ID file

2. Activate
3. You are directed to https://www.activate.barco.com
4. Follow the instructions
5. Upload the received license file
QUESTION
The projector must be connected (via 3G, WiFi or LAN) during registration.

1. True

2. False
QUESTION
The projector must be connected (3G, WiFi or LAN) at least once after
registration to get rid of the message “unregistered product”.

1. True

2. False
QUESTION
Barco INSIGHTS can only be used in countries where we have:
• our GSM module certified
• a data contract closed

1. True

2. False
ENABLE CLOUD CONNECTIVITY
OSD → System settings → Communication → Cloud services

Projector does not capture/cache data if Cloud services are disabled

 | youtube.com/BarcoTV

| linkedin.com/company/Barco

| twitter.com/Barco

| facebook.com/Barco

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