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This is a fairly long webpage, with many tips and how-to's... we suggest
Forms you use the Ctrl+F feature of your web-browser to search within the page
Policies for the tips you're interested in. For example: interested in creating a new
appointment? Press Ctrl+F and type in the keyword 'appointment' and see
Contact support if any of the highlighted tips meet your needs.
desk
Recently added
• How do I... Archive my email in Outlook? (.pdf, 71KB)
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CDU - ITMS - Email: Outlook 2007 FAQs Page 2 of 17
• How can I... Open both my Inbox and Calendar views at the same
time?
• How do I... Create a new appointment?
• How do I... Create a new meeting, and invite others?
• How do I... Change the 'Reminder' time for any appointment or
event in my Outlook Calendar?
• How do I... Create a new Contact?
• How can I... Send one of my Contacts to someone else?
• How do I... Create a new Task or To-Do item?
• How do I... Change my email signature?
• How do I... Set an ‘Out of Office’ message?
• How do I... Access my email through a web-browser?
• How do I...Check the size of my Outlook mailbox?
• Microsoft Word is set as my email editor... How can I change this?
• How do I... see what email distribution lists are available?
• How do I... turn spell-checking on and off in Outlook? Or just check
the spelling of the current email?
• How do I... change my password while away from the CDU?
• What web browsers are supported when using Outlook Web
Access?
• I have been told my Inbox is too full... how can I sort my email to
identify the largest ones?
• When I have a long list of emails... how do I quickly jump to a
certain point in the list?
• Outlook will not let me send or receive certain attachments... which
ones and what can I do about this?
• Can I get access to someone else's email? Can I give them access
to mine?
• I have been using the mailing-list server for certain emails... will this
still work?
• I want to invite other people to a meeting... how can I tell if they're
available?
• I want to set up an email distribution list that my colleagues can use
as well, and want to be able to manage this list... how can I?
• I want to set up an email distribution list, but only for my own use...
how can I?
• How do I... configure the options for the Outlook spell-checker?
• How do I... change the nationality of Outlook's spelling dictionary?
• When I type a name into the address bar, how do I force Outlook to
look up and complete the address?
• How do I...tell Outlook which address book to check first?
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You may notice that these messages that do get through are usually
marked as [SPAM] in the subject line (or occasionally ***Spam***). Having
these messages marked in this way means we can use Outlook to define a
rule and a corresponding action to automatically clean out the SPAM
email.
1. Open your Inbox and click Tools... select Rules and Alerts.
2. Click the New Rule button.
3. Select the Start from a blank rule option.
4. Highlight Check messages when they arrive, and click Next.
5. Check the box next to 'With specific words in the subject'.
6. In the lower portion of the window, click on the underlined 'Specific
Words'.
7. Type in [SPAM], then click Add, and then OK.
8. Click Next.
9. Check the box next to 'Move it to the specified folder'.
10. In the lower portion of the window, click on the underlined
'Specified'.
11. Select your Junk E-Mail folder, and click OK.
12. Click Finish.
You have now defined a rule and matching action that will move any email
message with [SPAM] in the subject from your Inbox to your Junk E-Mail
folder. You can repeat this procedure to add different rules in order to
clean up other types of nuisance email.... but remember: it is very easy to
define a rule that unintentionally moves or deletes legitimate email
messages. Think about the rules that you define.
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Explore the options visible in that area. The Junk Email filtering function in
Outlook is not very clever, and sometimes it does make errors no matter
who the email is from, based on how the sender constructs and sends their
email to you.
For those legitimate senders who get 'junked' often, add them to your safe
senders list. You can add either their full email address, or just the domain
name... e.g. you may want to 'trust' all emails coming from the domain of
another university or institution.
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firstname into the topmost search field... this will automatically jump you to
that section of the address book. Simply highlight the intended name, then
add them to your recipient list by clicking any of the field buttons at the
bottom of the Global Address List (i.e. either TO, CC, or BCC). Repeat as
necessary, then click OK to return to the new email message.
A quicker way to add recipients is this: after creating a new email
message, start typing part of the intended recipients name directly into the
'TO:' field... this can be either their first or last name. As soon as you have
done this... or have typed enough of their name to be distinctive... press
the Ctrl and 'K' keys simultaneously. This will pop up the CDU Global
Address book and take you straight to the best names based on what you
have already typed. Use the arrow keys on your keyboard to move to the
name you intend, then hit the Enter key.
If you find that this is greyed out, you will need to do the following:
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When the recipients receive the contact, all they have to do is to drag the
attachment onto their Contacts view button (at the lower-left of the
Outlook window) and it will be added automatically to their contacts list.
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signature directly. When you are done, click ‘OK’ in all the windows until
they are dismissed. Your new signature will be applied to emails from that
moment on.
• In the navigation bar at the left of your Outlook window, highlight the
'Mailbox'... it's likely to appear as 'Mailbox - Jane Smith' or similar.
• Right-click on this highlighted Mailbox, and select Properties For
Mailbox - Jane Smith.
• In the Properties window, click on the Folder Size button.
A size summary window will be displayed. It will show local Mailbox size,
and server Mailbox size. The total values for these two should be roughly
the same.
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• AutoCorrect
• Automatic spelling and grammar checking
• Automatic Bullets and Numbering
• Tables
• Conversion of e-mail names and Internet addresses to hyperlinks
• Themes
• Autoformat
In addition, you can now set some options in Outlook that you could
previously work with only in Word. For example, you can now create and
set a default signature or stationery from Outlook if Word is set as your e-
mail editor. You can also specify some spell checker options and fonts for
new messages and messages you forward or reply to. If you change these
options from Word, they change the equivalent settings in Outlook, and
vice versa.
To turn Word on or off as your default e-mail editor for all new messages:
1. From the main Microsoft Outlook window, click the Tools menu,
click Options, and then click the Mail Format tab.
2. Select or clear the Use Microsoft Word to edit e-mail messages
check box.
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1. Open the item you want to check, and then click in the body of the
item.
2. On the Tools menu, click Spelling.
3. When a word is selected, choose the options you want.
1. From the main Microsoft Outlook window, on the Tools menu, click
Options, and then click the Spelling tab.
2. Select or unselect the Always check spelling before sending
check box.
Note: Any words you add during a spelling check are placed in the custom
dictionary, called Custom.dic.
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To quickly jump to a specific section, re-sort your email, then simply begin
typing. E.g. if you re-sort by From, then start to type the first letters of a
persons name, the view will jump to the first available match.
Microsoft has acted to protect people from files that are often used to run
malicious scripts when opened. Unfortunately this makes file sharing less
convenient for many people, but security must take precedence.
Microsoft Office 2007 file types most commonly shared between people,
such as .doc, .xls, and .ppt files, are not blocked.
If you need to share files that have file types blocked by this feature, you
have several options, including the following:
• Rename the files to include a temporary file type that is not on the
list of blocked file types. For example, you might rename
MyFile.exe to MyFile.exe_EXTRA, and then attach the file to the e-
mail message. You can include instructions in the message to save
the file with the correct name, for example, MyFile.exe, when the
recipients save the file to their computers.
• Use a program, such as WinZip, to package files before you attach
them to your e-mail message. In your message, you can include
instructions explaining how to extract the files from the package to
make it easy for recipients to access the files.
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• Post the files to a secure network share. In your message, you can
include a link to the share that you have given the recipients access
to.
To delegate access:
1. Click the Tools menu, select Options, then select the Delegates
tab.
2. Click the Add button to add the person to whom you wish to give
access... you will select them from the Global Address List.
3. The Delegate Permissions window will appear... for Email access,
grant them either Reviewer, Author, or Editor access (each will
show a short description level of access).
4. Click OK.
IMPORTANT NOTE: The four steps above will give you access to the
persons Inbox ONLY. The gain access to all subfolders you must contact
the Service Desk (ext: 6600) and request that the email administrator
grants you 'full Inbox and subfolder access' to that persons account.
As long as you were delegated access, the persons mailbox should now
be visible beneath your own mailbox in the left-hand navigation section of
the Outlook window.
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Once you have been made a manager of a given distribution list, you can
modify it at any time:
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1. On the File menu, point to New, and then click Distribution List.
2. In the Name box, type a name.
3. Click Select Members.
4. In the Show names from the list, click the address book that
contains the e-mail addresses you want in your distribution list.
5. In the Type name or select from list box, type a name you want to
include. In the list below, select the name, and then click Members.
Do this for each person you want to add to the distribution list, and
then click OK.
If you want to add a longer description of the distribution list, click the
Notes tab, and then type the text.
The distribution list is saved in your Contacts folder by the name you give
it.
When set in Outlook, the following options apply only to the Outlook e-mail
editor:
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1. Open your Address Book by clicking the Address Book icon in the
Outlook tool bar.
2. Click the Tools menu, and select Options.
3. Select what options you want with regard to address checking
order, e.g. check Global List 1st, and Contacts 2nd, or vice-versa.
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http://www.cdu.edu.au/itms/faq-email05.html 9/11/2011