Management

Information
System
Tigor Tambunan

UKWMS – FB - Akuntansi
BUSINESS PROCESS &
PROJECT MANAGEMENT
01 Business Process Management

02 Software Architecture & IS Design

03 IT Project Management

04 System Development
1. Business Process Management
- BPM is a continuous process innovation
- BPM is an approach for the design or redesign of
enterprise systems.
- The approach requires every functional area in the
company to participate in evaluating and explaining
their workflows and how they do things.
 BPM-Example
- Mark’s Work Wearhouse
- The mix of manual and automated processes was hard to manage at clothing
retailer Mark’s Work Wearhouse.
- The company invested in IBM’s WebSphere Business Modeler to help it
streamline its inventory management process
- PDG S.A
- BPM tools is used to streamline its financing approvals. The redesigned process
cuts approval process time from more than a week to a few hours
- Horizon BlueCross BlueShield of (Horizon BCBSNJ)
- The business was established during the manual, paper-intensive era, and
virtually all critical processes had remained manual until 2007. As a result of
continuous process improvement standard claims are processed 20 to 30
minutes faster, which frees up claims processors to focus on more complex
claims. The ROI is estimated at 300 percent for each internal process
improvement project
Business Process LifeCycle

User
Acceptance

Function
Implementation
Acceptance

System
Acceptance
Model of key activities of a business process—
diagrammed using Visio
 2. Software Architecture & IS Design

Presentation or
client tier

Three-tier Presentation or
architecture business logic
implementation tier

Data Tier
 IT Acquisition Process

Planning, Testing,
Identifying, Selecting an Installing, Operations,
Creating IT
and Justifying Acquisition Integrating, Maintenance,
Architecture.
IT-Based Option and Deploying & Updating
Systems IT Applications
In-house Development-Sourcing
Build from
scratch

Options for in-

Build from
house
components
development

Integrating
applications

Systems
development life
cycle (SDLC)

Methods used
Prototyping
in in-house
Methodology
development

Web 2.0 or
Application 2.0
methodology
3. IT Project Management

Scope

Triple
constraints of Time
Project

Budget
Microsoft Project screen shot of Work Breakdown Structure/ WBS (left-
side) and Gantt Chart (right-side)
 4. System Development

Ch 2.

Ch 3.

An eight-stage system development life cycle (SDLC)