A POCKET GUIDE FOR ECHS BENEFICIARIES

If you have queries WhatsApp to Cdr Santhanam @ 97400 72879 or Col Srikanth @ 9886987997

12 Oct 2020

This is a Pocket Guide for managing your Medical Conditions, as an ECHS Beneficiary.

Condition being What to Do Additional Information

faced by ECHS
Beneficiary
Unwell & NOT an Go to your Parent Polyclinic (PC) with You can go to any PC for
Emergency Medical ECHS Card / Temp Slip & get Treatment. If it is any other
Condition Treatment & Medicines PC for OPD, you will get
medicines for 07 days only.
Parent PC will issue
prescribed quantity.
Life Threatening Go to nearest Service Hospital for If the Service Hospital
Medical Condition Treatment / Admission as required. refers you to an
Called Emergency Show your ECHS Card / equivalent. Empanelled Hospital, after
including COVID stabilisation, contact your
PC , Get Referral and Go
(OPTION 1) to Empanelled Hospital
Life Threatening Go to the Nearest or convenient 14 Emergency Conditions
Medical Condition Empanelled Hospital (EH). are pre defined.
Called Emergency
including COVID Show your ECHS Card to get Cashless Refer Procedures list at
treatment including Admission. end of this guideline
(OPTION 2)
Ensure Hospital sends Emergency COVID is an Emergency
Report to PC. Condition for Treatment
Intimate your PC within 48 Hrs, so that
Referral is sent by PC to Hospital.
(advised take Aadhar & PAN card)
Life Threatening Go to Nearest or convenient Non- 14 Emergency Conditions
Medical Condition Empanelled Hospital. Intimate your PC are pre defined.
Called Emergency about Admission with details within 48
including COVID Hrs. (EIR to be raised) Refer Procedures list at
end of this guideline
(OPTION 3) Get Treatment including Admission.
Settle all Bills.
COVID is an Emergency
Apply for Reimbursement. Condition for Treatment

*When condition is stabilised, you can

ask for transfer to EH.

(advised take ECHS, Aadhar & PAN

card)
 Condition being What to Do Additional Information
faced by ECHS
Beneficiary
COVID Symptoms or Request for Ambulance from CHAFB If you get admitted, no one
Tested as COVID DMO for going from your Residence to else can meet you or send
+ ve CHAFB. any personal items.

In case you reach CHAFB on your Own, Be Prepared for admission

meet DMO for next steps before reaching CHAFB
Beneficiary is 75 Go Directly to any Service Hospital for
years and above and OPD Specialist Consultation. OPD days ---------------
needs OPD to be checked before reaching CHAFB.
Specialist
Consultation No Referral from your PC required
(OPTION 1)
Beneficiary is 75 Go directly to any Empanelled Hospital OPD is limited to
years and Above and for OPD Consultation (Cashless) Consultation only under
needs OPD Non-Emergency condition.
Specialist No Referral from your PC required
Consultation You need to get Referral
(OPTION 2) from PC for any tests
needed, if advised by OPD
specialist.
Procedures 1. Procedure for Treatment & Admission Dated 09 Aug 2020
Published by Helping at Empanelled Hospital Under
Hands For ECHS. Emergency Condition

Keep it handy 2. Procedure for Treatment , Admission Dated 19 Jul 2020

& Reimbursement at Non Empanelled
Hospital Under Emergency Condition

3. Procedure for Priority Treatment, Dated 12 Aug 2020

Special Category & Critical Follow-up

4. OPD Consultation at Service Dated 17 Sep 2020

Hospitals on OPD days

5. HELPLINE CONTACT NUMBERS Refer Helpline Notice dated

19 Sep 2020
A) CHAFB DMO
080-25369020
080-25366377
9008829595

B) Regional Centre Bangalore

+91 82770 82111
08028392178,08028392179

C) ECHS Core Committee & WhatsApp

- Helping Hands For ECHS @
Bangalore

D) Respective PC Numbers –> Launch

ECHS App in your Mobile  Contacts
 Bangalore  Get All Details