Manage Personal Work Prioritied Assment

BSBWOR501 Manage personal work priorities and professional development
Student Support Documents
Formative Assessment 1
Unit of Competency
Student’s name
Satisfactory response
To be submitted as advised by your trainer/assessor
Assessor use only
4 typed lines = 50 words, or 5 lines of handwritten text
Short Answer Yes No
As a minimum
1 What is self-appraisal and how can it contribute to a performance review? ☐ ☐
Self-appraisal is the process where the employee reviews their own performance. It is a process in which employees are given the opportunity to
evaluate their own performance and find out their strength and weaknesses.
2 What is peer appraisal? List at least one benefit of peer appraisal. ☐ ☐

Peer appraisal is the process of evaluating the performance by own team’s colleagues or work mates. Supervisors and managers are excluded
from this evaluation process.
One benefit of peer appraisal is:

a. Provides insight and knowledge as workers are often in the best position to appraise a colleague's performance.
Identify four components of a manager's role and responsibilities that is commonly measured by Key
3 ☐ ☐
Performance Indicators (KPIs) and discuss how the KPIs may be measured.
Four components of manager role and responsible are as follows:
1. planning
2. organizing
3. Staffing
4. leading
5. controlling
KPI is a way of measuring the effectiveness of an organization and its progress towards achieving its goals. KPI is measured by reviewing if the
outcome or the goal is achieved.
4 Discuss three ways to manage time at work. ☐ ☐
The three ways to manage time at work are as follows:
1) Make To-Do Lists
2) Prioritizing the work
3) Setting Goals and Rewards for completion of work

Add additional pages as required

Unit of Competency
Student’s name
Assessor use only
Short Answer Yes No
As a minimum
1 Identify and outline three personality type tests that are common in Australian workplaces. ☐ ☐
1. The calliper Profile measures how an individual’s personality traits correlate to his order job performance. The test is made up of a few
different types of questions. The most common type presents you with a series of statements, and your task is to decide which statement
best aligns with your viewpoint.
2. The Myers-Briggs Type Indicator: One of the most well-known tools for mapping employee personalities is the Myer-Briggs Type Indicator
(MBTI). According to CPI, the test’s publisher, 89 of the Fortune100 companies use the MBTI before hiring a new employee.
3. The Hogan Personality Inventory (HPI) was developed in the 1980s and was originally used in a socio-analytic context, but it’s now used to
predict job performance.
2 Discuss three advantages and three disadvantages of personality tests. ☐ ☐

The three advantages of Personality tests are as follows:
a. Personality test helps in narrowing the selection of candidates.
b. It helps to detect interpersonal characteristics that may be required for some jobs.
c. It helps to offers a deeper insight into how an employee might fit into a company work culture.
The three disadvantages of Personality tests are as follows:

a. If all employees have the same traits then there could be lack of diversity in the workforce.
b. Can take lot of time and effort to complete.
c. An applicant’s experience and training may conflict with the results of the test.
Define personal development planning in two or three paragraphs. What is a personal development plan
3 ☐ ☐
aligned to?
A personal development plan is a written record of self-reflection and improvement, as well as a detailed action plan used to achieve
educational, personal or professional goals. It is usually created during the workplace or study (with the guidance of your manager or tutor) and
allows you to set goals, identify your strengths and weaknesses, and identify improvements.
Goals are set based on the areas you want to improve, and the plan is based on your personal actions that will help you achieve them. Personal
development plan is more aligned to outline and improve the weakness into strength.
4 Describe each of the letters in the acronym SMART in relation to goals ☐ ☐

SMART stands for Specific, Measureable, Achievable, Realistic and Timely. In relation to goals,
S stands for Specific goal that is set, M stand for measuring the goal, A stands for if the goals is achievable or not, R stands for if the goal is
realistic in nature and T stands for the time set out to achieve the goal.
Unit of Competency
Student’s name
Assessor use only
Short Answer Yes No
As a minimum
1 Discuss the concept of the Pareto Principle in relation to time management. ☐ ☐
Knowing that when it comes to managing work and time, Pareto's Law contributes roughly 80% to overall success, as 20% of activities and tasks
are usually very important if you want to make the most of your time. For this reason, Pareto's Law is also known as the 80:20 rules.
2 Describe three strategies that a business can use to ensure their workers maintain work-life balance? ☐ ☐
The three strategies that a business can use to ensure their workers maintain work-life balance are as follows:
a. No work related calls after hours of work.

b. Providing flexible working hours.
c. Days off and weekend.
.
3 List and describe five learning styles. ☐ ☐
The five learning style are as follows:

a. Visual - Process of learning by seeing and looking.
b. Aural – Process of learning by hearing and listening
c. Physical/Kinaesthetic – Process of learning by touching and doing
d. Verbal – Process of learning using words, both in speech and writing
e. Logical – Process of learning using logic, reasoning and systems
4 Discuss why our preferred learning style is important and needs to be taken into consideration. ☐ ☐
The reason why our learning style is important and needs to be taken into consideration are as follows:
• Increases your self-confidence and improves your self-image
• Teaches you how to use your brain in the best possible way.
• Gives insight into your strengths, weaknesses, and habits
• Inspires greater curiosity and motivation for lifelong learning
• Shows you how to take advantage of your natural skills and inclinations
• Enables you to stay up-to-date professionally
• Allows you to manage teams more effectively
BSBWOR501
Manage personal work priorities and professional development
Assessment Method One – Error: Reference source not found

Assessment Task 1: Error: Reference source not found
Task Summary
There are two parts to this task:
• Part A - You are to research priority-managing tools/technologies and create a weekly schedule using one of these tools/technologies.
• Part B – You are to research and report on managing stress and workplace health and well-being programs.
What do I need in order to complete this assessment?
• Computer with Microsoft Word or similar program
• Access to the internet for research.
When do I do this task?
• You will do this task as homework.
What do I need to submit?
• Part A: Email with research notes, weekly schedule and updated schedule.
• Part B: Research report.
What do I need to do if I get something wrong?
If your assessor sees that you have not completed the task satisfactorily correctly you will be given the opportunity to redo the task. Your assessor will
discuss an appropriate timeframe with you for resubmission.
Part A – Research Priority Management Tools
Instructions to:
1. You are required to research at least three useful technologies/tools that managers can use to manage their work priorities. Your research should
be such that you are able to describe each of the three tools/technologies and how it assists in planning and prioritising work.
ANSWER
a. Database: A database is the way in which information can be organised so the amount of information generated is minimised. Relational databases
are very popular within organisations. Data is represented in a mathematical way through tables with columns and rows. Each table should
describe an entity for example, an asset or customer. A database can be designed as a way in which to increase the security of your data. This
allows you to obtain information that can answer questions.
b. Online services - As workplaces become more dynamic and the demands on time increase, more and more businesses are relying on technology to
process information. To save time, less business personnel are travelling. Instead they attend meetings from their office. For example – video
conference or audio conferencing. These meetings save not only time and money, but also increase the efficiency and effectiveness of an
organisation’s operations.
c. Electronic diaries and mobile technology - are used more and more to assist in the effective and efficient running of business or individual roles
within organisations. Records such as appointments, emails, phone calls, meetings and contacts can be found at your fingertips
2. Using one of the technologies you have researched prepare a schedule for a typical week incorporating all of the tasks listed for the job role
provided to you by your assessor. You will also need to factor in at least 30 minutes a day for relaxation to ensure a work-life balance. This can
be any activity you choose.
Assume your working hours are from 9am to 5pm with a 30-minute lunch break and that your travel time to work each day is 30 minutes each
way. You should also include at least 2 x 2 hours slots during your week to catch up on jobs not completed.
If you are working you may create a schedule based on your own work tasks and working hours.
ANSWER
- Working hours - From 9 am to 5 pm
- Lunch break- From 12:30 pm to 01:00 pm
- Travel time to work each day - 30 minutes by train.
Include at least 2 x 2 hour slots during your week to catch up on jobs not completed.
Priorities for the following tasks are:
U – Urgent
M – Medium priority
R – Regular activity
L – Lower priority
Typical tasks for a week could include:
a. Respond to a media enquiry from a local paper about support of a community project (U)
b.Analyses media data to determine effectiveness of a recent TV campaign and write a report for senior managers (M)
c.Conduct weekly staff meeting and write up outcomes to send to team members in an email (R)
d. Conduct communications officer performance review (R)
e. Meet with events coordinator to discuss upcoming event (M)
f. Provide content for regular tweets (R)
g. Prepare media release for local community project (U)
h. Review financial news for news of interest (R)
i. Prepare monthly staff newsletter (L)
j. Analyse social media accounts to see what the community is saying about us (R)
k. Review communications budget to see if we are on track (L)
l.Respond to emails (R)
m. Interview internal staff member interested in transferring to communications department [L]
n. Branch presentation about branding (U)

o. Meeting with marketing manager to plan events for the year (M)
p. Prepare schedule of events based on meeting (M)
q. Prepare report of the each meeting (R)
r. Report the outcomes of the meeting to the higher authorities (R)
s. Testing the product (M)
1. On the Tuesday afternoon one of the systems your team uses breaks and the IT team is working on a solution. This has pushed back your team's
weekly schedule by at least half a day. On the Wednesday morning your General Manager asks you to meet with them as an unexpected issue
has been raised; that meeting takes 2 hours out of your day. Make changes to your electronic schedule to fit these unexpected tasks in while
maintaining your work-life balance. Provide a justification
ANSWER
From this scenario we can see that the work have been pushed back because of that they cannot achieve their goals and its seem that there is having
workload. And the staffs is not having proper work life balance because of the 2 hours meeting. Because of this, I had to reprioritize some of my
work which is listed below.
a. Prepare media release for local community project – Previous priority was Urgent. Rescheduled priority is Medium Priority.
b.Meet with events coordinator to discuss upcoming event – Previous Priority was Medium. Rescheduled Priority is Lower Priority.
Submit the notes of your research, your weekly schedule and your adjusted schedule to your assessor via email. Your email should provide your
justification for the re-scheduled tasks.
ANSWER
From: Aseesdeep Singh
To: Assessor
Subject: Work Priorities Planning Report
Dear sir,
I hope this email finds you well.
Please find the attached note of my research, my weekly schedule and my adjusted schedule for your reference. The reason for
my adjusted schedule is because of the system glitch that pushed my work for at least half a day and also because of the two
hour long meeting with the General Manager to resolve an unexpected issue.
With Regards,
Aseesdeep Singh
Part B – Research and Report On Stress
Instructions:
1. Your workplace has a high rate of incidents related to stress and internal research shows that staff don’t know how to maintain a work life
balance. The General Manager has asked you to complete some research and report on the signs and impact of stress, strategies that staff can use
at home and at work to manage their stress and the benefits of health and wellbeing programs for the organisation. You have also been asked to
recommend four health and wellbeing programs that your employer will support during business hours.
ANSWER
Some of the impacts of workplace stress are as follows:
a. Absence from work.
b. Poor time management.
c. Poor work performance.
d. Low Morale
e. Increased Complaints
f. Conflicts
Some of the strategies that employees can use are as follows:

a. Counselling
b. Awareness raising
c. Family Support
d. Change in job design
e. Employee Assistance Programs
f. Meditation
g. Sharing of Work load
h. Taking some time off work
i. Training
The four health and well being program that an employee can support during business hours are as follows:
a. Mindfulness classes
b. Employee Assistance Programs
c. Stress Management Classes
d. Corporate Yoga and Meditation Classes
2. Prepare a report of approximately two pages that outlines your research and your recommendation for the four health and wellbeing programs.
Your recommendations should be based on evidence of effectiveness and success and include enough detail for the General Manager to make a
decision on whether to proceed. Be sure to quote your sources of information.
ANSWER
The four healths and well being program that an employee can support during business hours are as follows:
a. Mindfulness classes
b. Stress Management Classes
c. Employee Assistance Programs
d. Corporate Yoga and Meditation Classes
Each of the four classes that I have suggested have their own benefits and success stories among the corporate world.
 Meditation and Mindfulness Classes: Meditation and Mindfulness can: help relieve stress, treat heart disease, lower blood
pressure, reduce chronic pain, , improve sleep, and alleviate gastrointestinal difficulties. Mindfulness improves mental
health.
 Stress Management Classes: Taking the stress management classes helps the employees to reduce the negative
organizational stress. It also helps to increase individual productivity and responsibility. Similarly, it helps to boost up the
morale and enhance team communication.
 Employee Assistance Programs: Employees who need extra assistance outside the workplace get the help they need to
perform their best. Companies like Accenture realize that support for their employees shouldn’t end once they leave the
building. By providing extra support initiatives, organizations can communicate a certain level of empathy and support
for their people, thus boosting satisfaction and confidence between the employer and the employee.
 Corporate Yoga Classes: Yoga and meditation is an extremely effective stress reliever. Team members at startups or PR
agencies often have to deal with tight deadlines and overtime. Yoga is an effective way to incorporate self-care into work,
so that team members don’t have to feel guilty about neglecting work.
3. Submit your report to your assessor via email.
ANSWER
From: Aseesdeep Singh

To: the Assessor
Subject: Report Submission
Dear Sir,
I hope this email finds you well.

Please find the attached report on stress in workplace for your reference.
Kind Regards,
Aseesdeep Singh
What do I need to hand in for this task? Have I completed this?
Part A:
• Research notes ☐
• Weekly Schedule ☐
• Updated schedule ☐
Part B:
• Research report ☐
Assessment Task 3:
Interview Response Form
Name of person participating in interview: Aseesdeep Singh
Email address:
Job role: Marketing Manager
Company employed with: Commonwealth Bank
Date of interview: Dec 7,2020
Time of interview: 2:30 pm
Duration: 30 minutes
What does your current job role involve?
My current job role involves creating and managing advertisement for the new products and schemes of the company.
What skills and knowledge do you consider are most important to a manager?
The skills I believe that are considered the most is Leadership.
What skills and knowledge might be important to acquire based on industry trends?
As per the industry trend, technological skills might be important to acquire as now a days most of the business are going online or cloud based
systems are being introduced. So, its good to be up to date and acquire the technical skills for the job.
Which professional development activity have you participated in recently?
Recently, I have participated in a Leadership and Management Workshop that was conducted at Sydney, Australia.
How was this beneficial to you?
It provided me with practical knowledge and skills of leadership and management as most of the examples provided were experienced and
practical based.
Would you recommend this professional development activity to others? Why or why not?
I would definitely recommend this professional development activity to others as it helps anyone to develop a leadership quality and
management skills.
Is there any professional development you think is critical for a manager in your field?
I think for a manager time management skill is very crucial as well.
Support Document 2
Company ABC's
Professional Development Policy
Purpose
Company ABC is committed to providing a supportive and rewarding environment for employees and recognises that the quality, responsiveness and
professionalism of its workforce are inextricably linked to the company's achievement of its strategic goals.
The purpose of the Professional Development Policy is to encourage and support employees to actively pursue their personal and professional.
Company ABC acknowledges that continuing professional development contributes to personal job satisfaction, workplace productivity, reward and
recognition.
Scope
This policy applies to all employees on fixed term and ongoing appointments.
This policy should be read in conjunction with Staff Study Agreement and the Study Application Form.
Identifying Development Needs
A staff member’s learning and development needs are primarily identified through the performance cycle and are captured in the staff member’s
Personal Development Plan.
Learning and development needs can relate to technical or behavioural capabilities required for the staff member’s current role or future career
ambitions. Behavioural capabilities are defined in the Behavioural Capability Framework. For further information refer to the Behavioural Capability
Framework guideline.
Where learning and development needs and opportunities have not been identified and agreed to in the staff member's current personal development
plan, staff will generally not be given approval in the that financial or calendar year.
Procedure
1. Company ABC's Learning and Development branch has the primary responsibility for the provision of professional development programs and
activities. The Learning and Development Branch provides advice and support for professional development.
2. Staff requesting professional development must complete the Staff Application Form and have it approved by the relevant manager, outlined in
this policy and the application form.
3. Send the completed and approved application to the Learning and Development Branch for final approval and budget allocation.
4. Learning and Development will provide a Staff Study Agreement for you to sign, where relevant, at which point you may register or enrol for
your professional development opportunity.
5. Learning and Development will not approve any study or professional development activities that staff have already commenced without prior
permission.
6. Learning and Development will only consider applications within the time frame advertised on the Intranet.
7. Learning and Development are not responsible for enrolling staff into their activities, paying directly for activities, booking travel and
accommodation and will not reimburse staff for any associated costs such as meals, travel, accommodation, equipment and resources, stationery,
etc.
8. Study leave and exam leave is to be approved by the staff member's Branch Manager. Please read the award for allocations. Staff enrolled in
Higher Education programs are eligible to apply for study Leave and exam leave.
9. Staff are responsible for providing evidence of completion to the Learning and Development Branch in the way of a Statement of Attainment,
Completion Certificate, etc.
Financial Support
1. Internal professional development programs will be informed by the company's strategic goals and priorities. Internal providers are funded
solely by the company, and as a general principle, branch and teams are not required to fund internal professional development programs other
than to provide work time for employees to attend programs or to subsidise costs such as an external consultant, catering or printing. Team
Leaders are responsible for approving attendance at internal professional development programs.
2. Where an Branch or team unit requests the Learning and Development Branch to develop and deliver a specific development program, the costs
of development and delivery are to be met from the requesting Branch's budget with costs agreed to as part of the planning process. Executive
Managers are responsible for approving the costs and attendance.
3. Continuing Professional Development (CPD) costs will be met by the Learning and Development team upon approval of activities on an annual
basis. Branch Managers are responsible for approving attendance CPD programs.
4. High Education costs will be met the Learning and Development team upon approval by way of reimbursement at the successful completion of
each subject. Staff enrolled into Higher Education programs must read and adhere to the procedure in the Staff Agreement. Executive Managers
are responsible for approving attendance in HE programs.
5. Traineeships and other AQF level (Cert II, III, IV, Diploma and Advanced Diploma) qualification costs will be met by the Learning and
Development team upon approval. Branch Managers are responsible for approving attendance of these programs.
6. Short courses and conferences, seminars costs will be met by the individual Branch budgets. Branch Managers are responsible for approving
attendance for short courses and conferences, seminars.
7. Financial support will be approved in line with the following guide:
Relevance to current role and Company ABC's strategic goals Financial Support
Directly related to current job role and strategic goals 100%
Relevant to future and agreed career goals identified in Personal Develop Plan 75%
Relevant to potential future career goals that may be achieved at Company ABC 50%
Relevant to potential future career goals that cannot currently be achieved at Company ABC 25%
Bears no relevance to current or future job roles or strategic goals 0%

Support Document 3
Professional Development Plan Template
Name Aseesdeep Singh
Date of development Dec 7,2020 Date to be reviewed
Goals
Identify your goals in the following table.
Timeframe My personal goals are: My professional goals are:

My professional goal of next 12 month is to be promoted to Marketing Head of the company.
Next 12 months
My personal goals for next 12 month are to be learn and educate myself about the new
technologies and software that can help me to be more better in marketing.
In next 5 year, my personal goals will be to save good amount of money to buy a house for my In next 5 year, my goals is to open a new company that specializes in marketing and promotion
family. of different brands and companies.
Next 5 years
Version 1 Page 15 of 19 August 2018

Australian Institute of Science and Technology RTO # 30645 CRICOS # 03677G
Your Priorities
Based on the identified areas for improvement and/or gaps, list priorities for professional development.
Identified area of improvement or gap Briefly describe why you have identified this as a priority By when?
1. Using new software and technologies I have run into few new softwares that I didn’t know how to operate. By next 3 months
2. Time management I have identified this as sometimes I find it hard to manage time for my personal and Next month
professional life.
3. Managerial skill I think I need to learn more about how to deal with my team member as I sometimes Now
find it difficult to understand them and what they are thinking.

Professional Development Activities

Planned professional development activities (next 12 months) based areas of improvement/gaps.
Name of activity Details (provider, location etc.) Benefits of activity Date Cost (if applicable)
1. Learning different softwares Via youtube at home Will be able to use new software for marketing March 2021 $100.00
purpose
2. Attending Managerial and Leadership Will learn more about handling team members. Feb 2021 Nil
Seminars Corporate Head Office, Sydney
3. Marketing Training Corporate Head office, Sydney Will learn more of marketing skills and Dec 2020 Nil
knowledge

Support Document 4
Professional Development Report
Title of the professional development opportunity:
Marketing Training
Overview of the activity:
Learned few more things about marketing skills and knowledge. Also learned about new technologies that are in the market to make our jobs
easy.
Who presented/delivered the activity?
Head Office
Date: Dec 10,2020
Time: 11:00 am
Duration: 3 hours
What did you most like about the professional development opportunity?
It helped me learn more skills and knowledge about marketing and current market trends and opportunities to enhance my work performance
even more.
What did you least like?
The duration of the training I felt was bit long.
Provide an overview of what you learnt:
I learnt about different Marketing skills that I can use to gain more customers and clients for the company. Also, I have learned that in this age of
technology, how different software can make our job easy to promote and advertise products.
Other than learning what other benefits did participating in this professional development opportunity provide to you?
It provided me an opportunity to enhance my social and communication skills as I got to meet so many people from the same field I was in.
Would you recommend this activity to others?
Yes, Absolutely.

Support Document 5
Self-Assessment
Complete the self-assessment table for the two units of competency. List the elements and performance criteria of the unit only. Review the
assessment scale and indicate below your self-assessment for each
1 I have no skills and knowledge in this area

2 I have some skills and knowledge in this area
3 I have sound skills and knowledge in this area but further development and experience would be valuable
4 I am fully competent in this area
5 I have strengths in this area and I can provide coaching and mentoring to others to develop their skills and knowledge
Unit of Competency:
……………………………………………………………………………………………………………………………………………………
Provide brief c
Self-assessment
Elements Performance criteria
1 2 3 4 5
Marketing Skills Had to prepare presentation about marketing. 5 Was excellent in


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Student Support Documents

2 What is peer appraisal? List at least one benefit of peer appraisal. ☐ ☐

One benefit of peer appraisal is:

Four components of manager role and responsible are as follows:

4 Discuss three ways to manage time at work. ☐ ☐

The three ways to manage time at work are as follows:

1) Make To-Do Lists

2) Prioritizing the work

3) Setting Goals and Rewards for completion of work

Add additional pages as required

2 Discuss three advantages and three disadvantages of personality tests. ☐ ☐

The three disadvantages of Personality tests are as follows:

4 Describe each of the letters in the acronym SMART in relation to goals ☐ ☐

Add additional pages as required

Add additional pages as required

a. No work related calls after hours of work.

3 List and describe five learning styles. ☐ ☐

The five learning style are as follows:

Add additional pages as required

Assessment Method One – Error: Reference source not found

Assessment Task 1: Error: Reference source not found

There are two parts to this task:

What do I need in order to complete this assessment?

• Computer with Microsoft Word or similar program

• Access to the internet for research.

When do I do this task?

• You will do this task as homework.

What do I need to submit?

• Part B: Research report.

What do I need to do if I get something wrong?

Part A – Research Priority Management Tools

- Working hours - From 9 am to 5 pm

- Lunch break- From 12:30 pm to 01:00 pm

- Travel time to work each day - 30 minutes by train.

Priorities for the following tasks are:

Typical tasks for a week could include:

d. Conduct communications officer performance review (R)

e. Meet with events coordinator to discuss upcoming event (M)

f. Provide content for regular tweets (R)

g. Prepare media release for local community project (U)

h. Review financial news for news of interest (R)

i. Prepare monthly staff newsletter (L)

k. Review communications budget to see if we are on track (L)

l.Respond to emails (R)

m. Interview internal staff member interested in transferring to communications department [L]

n. Branch presentation about branding (U)

p. Prepare schedule of events based on meeting (M)

q. Prepare report of the each meeting (R)

r. Report the outcomes of the meeting to the higher authorities (R)

s. Testing the product (M)

From: Aseesdeep Singh

I hope this email finds you well.

Part B – Research and Report On Stress

Some of the impacts of workplace stress are as follows:

a. Absence from work.

b. Poor time management.

c. Poor work performance.