20

21
AMIN & ASSOCIATES

CLIENT MANAGEMENT
 AMIN &
ASSOCIATES

FILING AND DOCUMENTATION

OF CLIENTS
FILING STYLE

Folders are specified by Numbered accordingly as to

icons that represent our "first come first serve" basis.

specialties. In monthly order/ by dates.

In alphabetical order.

DOCUMENTATION

HARD COPY SOFT COPY

RH ,NIMDA
LANIMIRC

,ITSNOC

& PROC
LIVLIC

MMOC

RDA

Physical files kept at our Office. Virtual files kept in all designated

A specific colour is assigned to computers with advanced sharing

each category of our specialties - options - accessible within staffs

clients' file are organized in only.

alphabetical and numerical order Everyone has their own user

by dates. account and password to access

the shared folders, password is

changed every 3 months.

ORGANIZATIONAL CHART
FOR CLIENTS

SOLE PROPRIETOR
MS. AMIRAH HUDA

LEGAL NON-LEGAL
ASSOCIATES STAFFS

MS. KAMELIA MS. FARAH MS. MARYAM MS. PARVIN MR. AMIR MR. ZAIDI MR. FAIZ
AMIN NAZIRA KHALISA KAUSAR OTHMAN IDRIS AHMAD

AMIN & ASSOCIATES | 2021

 AMIN &
ASSOCIATES

WORKFLOW SYSTEM

01
BASIC STANDARD
WORKFLOW
FOLLOW UP WITH THE CLIENT
- Discuss on our findings.
FIRST APPOINTMENT - Explain the current situation
- Getting to know the client.
thoroughly.
- Explain the usual proper

procedures.
UPDATES
- Address the issue at hand
- Forward all the preliminary items:
& discuss on the details.
1. Billing statements;

2. Professional & Ethical services;

3. Person in Charge;

4. Mode of Communication;

5. Amount of time involved; and

6. Description of task accomplished.

MEETING
- Inform the latest

updated findings.

- Explain next procedures.

COMPLETION
- Final payment received.

- File closed.

AMIN & ASSOCIATES | 2021

 AMIN &
ASSOCIATES

02
WORKFLOW FOR
CIVIL LITIGATION

TRIAL
MAIN ACTION - Prepare trial bundles

- Preparation of Bundle of Pleadings: material facts;

Writ; Bundle of Documents: documentary

Pleadings (SOC evidence;

CASE MANAGEMENT
/ SOD); and Witness Statement: examination of
- Case Management.
MOA & AIS. witness & oral testimony; and
- Pre-Trial Case
Other cause papers: issue to be
Management.
tried, statement of agreed facts &

chronology of facts.

SUBMISSION
- Oral & written submission:

Bundle of Authorities.

JUDGMENT
- Execution of Court

order.

AMIN & ASSOCIATES | 2021

 AMIN &
ASSOCIATES

03
WORKFLOW FOR
CRIMINAL LITIGATION
REMAND PROCEEDINGS
- Police apply to the court for

the suspected person be

remanded beyond the 24

ARREST & INVESTIGATION
hours to complete the
- Suspected person may
investigations.
request & inform police that

he has the right to be

represented by a lawyer

before questioning/recording
CHARGE & BAIL
any statement.
- Charge will be read &

explained to accused person.

- If accused plead not guilty,

lawyer will request for bail

application. PRE-TRIAL
CASE MANAGEMENT
- All documents &

evidence used by the

TRIAL
prosecution will be given
- Prosecution calls witnesses.
to the defence lawyer.
- Prosecution is required to

discharge the burden of proving

POST TRIAL
their case beyond reasonable
- Court will sentence the accused
doubts.
person accordingly.
- Failure to establish a prima
- Before sentencing: the lawyer will
facie case, the Court will
ask for mitigation.
discharge & acquit the accused.
- After sentencing: the lawyer may

ask for stay of execution pending

appeal to the appellate court.

AMIN & ASSOCIATES | 2021

 AMIN &
ASSOCIATES

04
SUPERVISORY
WORKFLOW

SOLE PROPRIETOR
- Assess the issue at hand.

STAFF 1
- Filing work: Open new

file.
LEGAL ASSOCIATE 1
- Does the relevant

cause papers.

LEGAL ASSOCIATE 11
- Focuses on oral

submissions.

STAFF 11
SOLE PROPRIETOR - Office runner: Carries

out administrative duties

- Final verification of
ie: carrying messages/
the documents.
documents to other

people.

AMIN & ASSOCIATES | 2021