PTCT.QT.xx.

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BỘ GIÁO DỤC VÀ ĐÀO TẠO CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
TRƯỜNG ĐH KINH TẾ TP.HCM Độc lập - Tự do - Hạnh phúc

CHƯƠNG TRÌNH TRÌNH ĐỘ ĐẠI HỌC/SAU ĐẠI HỌC

(Higher education program)

NGÀNH ĐÀO TẠO (MAJOR): MARKETING

CHUYÊN NGÀNH (MINOR): MARKETING

ĐỀ CƯƠNG CHI TIẾT HỌC PHẦN

(Syllabus)
1. Tên học phần (tên tiếng Việt và tên tiếng Anh – Course name in Vietnamese and
English):
ORGANIZATIONAL BEHAVIOR

2. Mã học phần (Course code): ……………………………………………………….

3. Bộ môn phụ trách giảng dạy (Teaching Department):
Marketing Department
4. Trình độ (Level of competency): (apply for … for students at the …. academic
year) Third-year students
5. Số tín chỉ (Credits): 3 credits
6. Phân bổ thời gian (Time allocation): (giờ tín chỉ đối với các hoạt động)
+ Theories: 30 hours
+ Group works, practice, discussion: 15 hours
+ Self-study: Students have to study themselves for what are required by the
lecturer.
7. Điều kiện tiên quyết (prequisite courses):
Students completed subjects such as Principle of Marketing, Consumer Behavior and
Management.

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8. Mô tả vắn tắt nội dung học phần (Course description):
In a competitive world today, managers need to have good knowledge, skills and and
abilities to manage employees effectively in their organization. This course will
provide students knowledge of Introduction to Organizational Behavior such that:

 Organizational behavior and culture.

 Foundations of individual behavior; Values, attitudes, and Job Satisfaction;
 Motivation;
 Job design: range, depth and relationships.
The course also provides students management skills so that they can become
successful managers in any organization.
9. Chuẩn đầu ra của học phần – Chuẩn đầu ra cấp 3 (Course Learning Outcomes -
CLOs):
After completing the Marketing Research course, students will meet the following
standards:
9.1 Chuẩn đầu ra Kiến thức (Knowledge)
- CLO1.1: Understand organizational behavior and culture.
- CLO1.2: Understand and manage individual behavior.
- CLO1.3: Understand how to motivate employees.
- CLO1.4: Understand the model of job design: range, depth and relationships.

9.2 Chuẩn đầu ra Kỹ năng (Skills)

- CLO2.1: Have skills for designing jobs.
- CLO2.2: Have skills for motivating employees.
- CLO2.3: Have skills for researching organizational behavior.
- CLO2.4: Have skills for presenting and reporting studies.

9.3. Chuẩn đầu ra Mức độ tự chủ và trách nhiệm (Autonomy and Resposibility)
- CLO3.1: Have ability to study alone.
- CLO3.2: Have ability to study and work in groups.
- CLO3.3: Have ability study throughout life.
- CLO3.4: Acknowledge professional responsibility and ethics in organizational
management.

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Ma trận chuẩn đầu ra của học phần (CĐR cấp 3) và chuẩn đầu ra của chương trình đào tạo (Course learning outcomes matrix)

Chuẩn đầu ra của học phần Chuẩn đầu ra chương trình đào tạo (PLOs) (CĐR cấp 2)
(CLOs)
1.1 1.2 1.3 1.4 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 3.1 3.2 3.3 3.4 3.5
(CĐR cấp 3)

CLO1.1: Understand S S H
organizational behavior and
culture.

CLO1.2: Understand and S H H H

manage individual behavior.

CLO1.3: Understand how to H H H

motivate employees.

CLO1.4: Understand the model H H H

of job design: range, depth and
relationships.

CLO2.1: Have skills for H H H H H H H H

designing jobs.

CLO2.2: Have skills for H H H H H H H H

motivating employees.

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CLO2.3: Have skills for H H H H H H H
researching organizational
behavior.

CLO2.4: Have skills for H H H H

presenting and reporting
studies.

CLO3.1: Have ability to study H H H

alone.

CLO3.2: Have ability to study H H S H

and work in groups.

CLO3.3: Have ability study H H H H H

throughout life.

CLO3.4: Acknowledge H H H
professional responsibility and
ethics in organizational
management.

Ghi chú: các ký tự trong các ô thể hiện

P: Đóng góp một phần cho chuẩn đầu ra Partial supported
S: Đóng góp cho chuẩn đầu ra Supported

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H: Đóng góp quan trọng cho chuẩn đầu ra Highly supported
Để trống ô, nếu học phần không có đóng góp cho chuẩn đầu ra tương ứng

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10. Tài liệu học tập (Learning materials):
10.1 Tài liệu bắt buộc (Text books): (từ 1 đến 3 tài liệu)
Tài liệu 1: John M Ivancevich, Robert Konopaske , Michael T Matteson, 2014,
Organizational Behavior and Management, 10th Edition, McGraw Hill
10.2 Tài liệu tham khảo (Referrences):
Tài liệu 1: Robbins & Judge, 2014, Organizational Behavior, 16th edition, Prentice-
Hall Publishing
10.3 Khác (Others):
……………………………………………………………………………………….

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11. Kế hoạch giảng dạy học phần (Course teaching plan):
Buổi Nội dung giảng dạy (Content) Phương pháp Tài liệu học tập Chuẩn bị của sinh viên Đáp ứng CĐR
(số tiết) (tên chương, phần) giảng dạy (Learning materials) (Student works in detail) học phần
Day (chapter, section) (Teaching method) (chương, phần) (bài tập, thuyết trình, giải quyết (Corresponding
(hour no.) (chapter, section) tình huống…) CLO)
Day 1 Chapter 1: Effective Managers Lecturing: 4 tiết Chapter 1: Effective Set up a group to do homeworks CLO1.1
Understand Organizational Managers Understand Choose topic CLO2.3
(5 tiết) LMS: 1 tiết
Behavior Organizational Behavior
of John M Ivancevich, Make outlines
Robert Konopaske ,
Michael T Matteson,
2014, Organizational
Behavior and
Management, 10th
Edition, McGraw Hill

Day 2 Chapter 2: National and Lecturing: 4 tiết Chapter 2: National and Case studies CLO1.1
Organizational Behavior Organizational Behavior CLO2.3
(5 tiết) LMS: 1 tiết Prepare the questionnaire
of John M Ivancevich,
Robert Konopaske ,
Michael T Matteson,
2014, Organizational
Behavior and
Management, 10th
Edition, McGraw Hill
Day 3 Chapter 3: Individual Lecturing: 3 tiết Chapter 3: Individual Conduct research CLO1.2
Differences at Work Differences at Work of CLO2.3
(5 tiết) LMS: 2 tiết Case studies

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 John M Ivancevich,
Robert Konopaske ,
Michael T Matteson,
2014, Organizational
Behavior and
Management, 10th
Edition, McGraw Hill
Day 4 Chapter 4: Perceptions and Lecturing: 3 tiết Chapter 4: Perceptions Case studies CLO1.2
Attributions and Attributions of John CLO2.3
(5 tiết) LMS: 2 tiết Write report
M Ivancevich, Robert
Konopaske , Michael T
Matteson, 2014,
Organizational Behavior
and Management, 10th
Edition, McGraw Hill
Day 5 Chapter 5: Motivation Lecturing: 3 tiết Chapter 5: Motivation of Case studies CLO1.2

(5 tiết) LMS: 2 tiết John M Ivancevich, CLO1.3

Robert Konopaske , CLO2.2
Michael T Matteson,
CLO2.3
2014, Organizational
Behavior and
Management, 10th
Edition, McGraw Hill
Day 6 Chapter 6: Job Design and Lecturing: 3 tiết Chapter 6: Job Design Case studies CLO1.2
Performance and Performance of John CLO1.3
(5 tiết) LMS: 2 tiết
M Ivancevich, Robert CLO2.3
Konopaske , Michael T
Matteson, 2014,
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 Organizational Behavior
and Management, 10th
Edition, McGraw Hill
Day 7 Chapter 6: Job Design and Lecturing: 3 tiết Chapter 6: Job Design Case studies CLO1.2
Performance (Cont.) and Performance (Cont.) CLO1.3
(5 tiết) LMS: 2 tiết
of John M Ivancevich, CLO1.4
Robert Konopaske ,
CLO2.1
Michael T Matteson,
2014, Organizational CLO2.3
Behavior and
Management, 10th
Edition, McGraw Hill

Day 8 Presentation and discussion Lecturing: 3 tiết Presentation and discussion CLO2.2

(5 tiết) LMS: 2 tiết CLO2.3

Day 9 Reviews and Discussion Reviews and Reviews and and discussion CLO2.3
Discussion: 4 tiết
(5 tiết)
LMS: 1 tiết
Total
45 tiết

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12. Nhiệm vụ của sinh viên (Student workload):

Students have to study and complete what are required by the lecturer.

13. Tiêu chuẩn đánh giá sinh viên (Student assessment system):
- Class attendance: 5%
- Discussion: 5%
- Presentations: 5%
- Report: 5%
- Mid-term exam: 20%
- Final exam: 60%
Thang điểm: (Scoring guide/Rubric)
Rubric 1. Đánh giá chuyên cần (tham dự lớp)

Tiêu chí - Criteria Trọng Tốt – Good Khá - Fair Trung bình - Kém - Bad
số (100%) (75%) Normal (0%)
(%) (50%)
-
Importa
nce
weight

Do not
Actively Participate participate in
Participate
Positive attitude 50 participate in less in activities
in activities
activities activities

Absent from
Full-time Absent less Absent less
50 Not absent 40% and
attendance than 20% than 40%
more

Rubric 2. Đánh giá thảo luận nhóm

Tiêu chí - Criteria Trọng Tốt – Good Khá - Fair Trung bình - Kém - Bad
số (100%) (75%) Normal (0%)
(%) (50%)
-
Importa
nce
weight

Participation 20 Elicit the Participate Participate Do not

attitude problems and in discussion less in participate in
lead the discussion discussion
discussion

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 Sometimes
good,
Discussion skills 40 Good Fair Not good
Sometimes
fair
Sometimes
Appropriate,
Quality of Creative, Inappropriat
40 Appropriate Sometimes
comments appropriate e
inappropriat
e

Rubric 3. Đánh giá thuyết trình theo nhóm

Tiêu chí - Criteria Trọng Tốt – Good Khá - Fair Trung bình - Kém - Bad
số (100%) (75%) Normal (0%)
(%) (50%)
-
Importa
nce
weight

Quite
complete, Lack of many
More than Complete as
10 missing 1 important
required required
important contents
content
Content Quite Relatively Less
accurate, accurate, accurate,
Accurate, scientific, scientific, scientific,
20
scientific with some and one many
minor important important
mistakes mistake mistakes
The content
The content The content The content
structure and
structure and structure and structure and
10 slides are
slides are slides are slides are not
relatively
Structure and very logical quite logical logical
logical
visualization
Very intuitive Quite Relatively Not intuitive
and intuitive and intuitive and and
10
aesthetically aesthetically aesthetically aesthetically
pleasing pleasing pleasing pleasing
Presentation 10 Problem Present well Difficult to Presentation
skills introduction and follow but is not clear,
and convincingly still able to listeners
arguments but not understand cannot

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 are attractive understand
important
and attractively the important
content
convincing contents
There is eye
Good eye Fair eye and No eye and
Gesture interaction,
10 interaction gesture gesture
interaction gesture but
and gestures interaction interaction
not good
Absolutely
Master the
on time, Finished on
time and have
with time, not
Time complete
10 occasional flexible Overtime
management flexibility to
flexibility to according to
adjust to the
adapt to the the situation
situation
situation
Answer Answer
most of the most of the
All questions questions questions
asked correctly correctly but Can't answer
correctly are asked and have not most of the
Answer the answered give given questions
10 fully, clearly appropriate correctly
question appropriate
and direction to directions to asked
satisfactorily the questions the questions
not that have not
answered been
answered
The team did
Teams collaborate
The group
coordinate in reporting
did little
well, really and No
coordination
Team share and response, but coordination
10 in reporting
coordination support each there was in group
and
other while still some shown
answering
reporting and inconsistenc
answering es

14. Hoạt động hỗ trợ của giảng viên và trợ giảng (Student support):

Students can contact lecturers by using email and phone to discuss subject.

TP.HCM, ngày tháng năm

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PHÊ DUYỆT CỦA TRƯỞNG KHOA NGƯỜI BIÊN SOẠN
(ký, ghi rõ họ tên) (ký, ghi rõ họ tên)

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