PROJECT SCOPE STATEMENT

Project: Wilmont´s Pharmacy Drone Revisión No: 1

Revision Date: 23- 04- 2021

Purpose
The Wilmont´s Pharmacy has as a project to start with the delivery of prescription drugs through
flying drones in the San Francisco área. For this purpose, the Pharmacy has made a deal with
DroneTech since they are the ones who will make said prototype supplying the technology.

For this reason, the project will be managed by the DroneTech team, they will personalize their
technology in order to fulfill the objectives proposed by the Wilmont´s Pharmacy.

Project Goals
The goal of the project is basically the effective and efficient delivery of prescription drugs with
drones in the San Francisco area. This leads to other slightly more specific goals, in the case of
DroneTech, we have to supply the drones and their piloting, the delivery of personalized systems
for the reception of orders and delivery confirmations, a functional personalized application for the
pharmacy.

Since the project is only going to start with 4 pharmacies, they must ensure training, supply of
technology, comfort and ease for both customers and pharmacists.

Project Scope Description

 Administrative Part:

Appoint the right members for development of the legal requirements, with the help of both
organizations.

At the end of the project, the team shall provide a full accounting of the actual expenditures for the
project including evidence that all obligations have been fulfilled.

Risks, testing, quality control and provision issues to be handled by the project team appointed for
the project.

Issues in security, reliability, integrity, interfaces between the systems of the two organizations and
customer interaction are all considerations that must be given due care.

User and pharmacist training and other preparations shall be mandated

 Delivery:

Delivering prescriptions and drugstore items by flying drone with the suitable interface. Provide
the required modified hardware and technical system requirements.

A project plan with detailed costs will be given to Wilmont’s as a part of the final contract.

Handle piloting the drones and delivery of the products.

Customize the processes that handle order entry, delivery confirmation, and a mobile app.

Interface enhanced online order entry process that will allow customers in the San Francisco area
to register their willingness to have a drone deliver their orders by means of online entry or
smartphone entry.

Provide temperature‐controlled product bagging system along with a bubble‐type cushioning

system for the customer delivery packaging. Providing apt knowledge and testing measures to
ensure new package release system works efficiently.

 Interface:

Organize the client’s resources in order to interface with DroneTech’s flight operations and other
management systems that control and manage the drone delivery system.

Notify the customers electronically through email, online, and through mobile alerts as the
customer requests.

 Communication:

Provide the four participating pharmacies with all the information needed on the drone delivery
technology, making sure they are fully comfortable to load products into the drone package carrier
and engage in this prototype by the time for first flight.

Primary Deliverables:
 Development of the proposed contract and payment plan.
 Suitable interface customized with client’s business resources.
 Training the pharmacy stores for delivery requirements.
 Modifications of the drone flight operations to deliver products under adverse conditions.
 Handbook Delivery Information.
 Final accounting of the expenditures.
 Final report listing lessons learned and actual costs to compete.
 Project book

Deliverable Acceptance Criteria:

 Project plan with detailed costs to be submitted to the client.
 Regular meetings with the Team, Stakeholders, and Cross‐impacted areas of the company.
 The customer’s privacy and the proprietary information is securely stored.
 Testing measure to make sure that issues are resolved and that the new package release
systems will work reliably.
 User training and other preparations for system implementation.
 Final report presented verbally and in writing to the entire Club at a meeting for this
purpose.
 Efficient staff selection and records for final accounting to be within the scope defined by
company head.
Key Milestones
Project Initiation- 5th January

Product procurement and modifications- 4th May

Modified application ready for review- 5th October

System and device ready for client review- 16th November

Delivery of drones- 26rd November

First customer delivery flight- 30th November (to avoid harsh weather in San Francisco)

Constraints:
 Only 4 pharmacies are to be considered for pilot project.
 Customers in apartment buildings will not be permitted in the prototype due to delivery
issues.
 Maximum fund determined by company head of US $1,750,000 should not be exceeded.
 Finish the project well before 30th November.
 Customization of the interface of pharmacy delivery system along with the drones
deployed for the project.
 Only 4 drones are to be adopted for the project which will cost $18,034.00 to be included
into the budget of the project.
 Customer and client security and is to be taken care of.

Assumptions:
 Only 4 pharmacies are to be considered for the project.
 Allocate a total of 4 new drones for this prototype project, and these will need to be painted
in the Wilmont’s corporate colors and logo.
 Begin the project on next January 5, and that their first customer delivery flight should take
place no later than November 30 to avoid harsh weather in the San Francisco area.
 Efficient staff selection and records for final accounting to be within the scope defined by
company head.
 DroneTech will be responsible for the Drones’ maintenance and spare pieces.
 DroneTech will be responsible for system updates.
 DroneTech will be responsible for any damaged on the drone.

Scope Exclusions:
 Use of the flying drones on harsh weather.
 Use the flying drones for other purposes than prescription and drugstore products
delivery.
 Drones’ performance due to final weight including delivery order.
 Extra batteries for the drones.
 Delivery close airport area.
  Customers in apartment buildings will not be permitted in the prototype due to delivery
issues.
 Security and storage of drones provided for the pilot project.
 Selection of customer orders for delivery within the area. That shall be handled by the
client.
 Errors due to prescription and return of delivery from the customer to be taken care by
pharmacy store owner and the client.
 Permissions from the government organisations for allowing the project implementation

Reference Documents:
Wilmont’s delivery system records and customer requests for pharmaceutical requirements.

Project reports of previous years and already available system within the organisation.

Learn from the similar projects operating in the country for drone technology.

Communicate with pharmacy store and customers for their requirements from the project.