OPENING OF

LAJAWAB
RESTAURANT

Project Prepared by:

Akshay : 300975097
Group 5
Anjani : 300900140
Jinwang Wu: 300871500

Authentic Indian style restaurant located in heart of city.

 Opening of Lajawab Restaurant

TABLE OF CONTENTS
1. Letter of Transmittal………………………………………………………………………………2

2. Project Charter…………………………………………………………………………………....3
2.1 Background…………………………………………………………………………………...3
2.2 Goals…………………………………………………………………………………………3
2.3 Scope…………………………………………………………………………………………3
2.4 Key Stakeholders……………………………………………………………………………..3
2.5 Project Milestone……………………………………………………………………………...4
2.6 Project Budget………………………………………………………………………………...4
2.7 Contraints, Assumptions, Risks & Dependencies……………………………………………….4
2.8 Approval Signature…………………………………………………………………………...5

3. Scope Statement…………………………………………………………………………………..6

4. Work Breakdown Structure………………………………………………………………………...7

4.1 WBS Dictionary……………………………………………………………………………….9

5. Project Planning & Scheduling…………………………………………………………………….12

6. Meeting Minutes…………………………………………………………………………………..12

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Opening of Lajawab Restaurant

1. Letter of Transmittal
15th October, 2017
Prof. Tony Lee
School of Business,
Centennial College, Pickering Campus.

Subject: Project Proposal for Opening Lajawab Restaurant.

Respected Sir,
We are pleased to submit the documents for our term project of ‘Opening Lajawab
Restaurant.’ Following documents are included in our project proposal:

1. Project Charter
2. Scope Statement
3. WBS & WBS Dictionary
4. Project Planning & Scheduling
5. Meeting Minutes
We request you to accept the report. We believe that you’ll find it in order. We are eagerly
your feedback on the overall report.
Yours Sincerely,
Akshay Sharma – 300975097
Anjani Surelia – 300900140
Jinwang Wu - 300871500

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 Opening of Lajawab Restaurant

2. Project Charter
2.0
2.1 Background
Currently, Canada does not have much Indian cuisine restaurants which provides quality Indian cuisine at
an affordable price. The opening of a “Lajawab Restaurant” that features Indian food with typical Indian
ambience will not only attract Indians but also other Canadian citizens. As the price is affordable, Indian
immigrants will get benefit as the main issue counts making food at first place. Indian cuisines are very
popular around the world. To invest in an India restaurant is a good business in Toronto.

2.2 Goals

 Get 5.5 ratings from city’s local website for more customers.
 Design a comfortable environment mainly for students and office workers for evening chit chats.
 Include all Indian authentic cuisine covering all main dishes.
 Break-even in revenue after six months.

2.3 Scope
The scope includes to provide pure authentic Indian ambiance with organic ingredients. The project will
have all the facilities which include online delivery system, mobile application and website development.
Best staff will be hired having excellent skills in their field to maintain the quality of place. The marketing
plan of the restaurant would be design in such a way which attract more working-class people and
students. The location of the restaurant would be in heart of the city so that it is convenient for more
people.

2.4 Key Stakeholders

Project Sponsor Clint Washington

Project Manager Anjani Surelia
Project Coordinator Akshay Sharma
Service Manager Jinwang Wu
Chief Chef Mordan Ramsey

2.5 Project Milestones

Completion of Planning Oct 19,2017

Completion of Construction Oct 25,2017
Completion of Installation Nov 24,2017
Hire Staff & Training Dec 12,2017
Restaurant Opened Dec 15,2017

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Opening of Lajawab Restaurant

2.6 Project Budget

1) Opening Budget:

Cost Low High

Design $35,000 $50,000
Decoration $110,000 $150,000
Labor $10,000 $20,000
Kitchen Equipment $120,000 $160,000
Tables/Chairs $25,000 $30,000
Signage $5,000 $8,000
POS/Office Electronics $10,000 $12,000
Security/Music $1,000 $1,500
Liquor License $15,000 $20,000
Insurance $2,000 $2,500
Small wares $8,000 $10,000
Opening Inventory $5,000 $8,000
Pre-opening training $5,000 $10,000
Website/Social Media set up $8,000 $12,000
Opening Marketing $4,000 $8,000
Initial Operating Capital $30,000 $50,000
Total $393,000 $552,000

2) Operation Budget:

Cost Low High

Monthly Rental $3,000 $5,000
Monthly Salary $7,000 $9,000
Monthy Procurement of Spices & Ingredients $10,000 $15,000
Monthly Maintenance $2,000 $3,000

Total $22,000 $32,000

2.7 Constraints, Assumptions, Risks and Dependencies

Constraints Building water & power ready

Assumptions Funding available throughout the prepare period.
Risks and  Environmental problems
Dependencies  Insufficiency funding
 Lack interesting of customer

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2.8 Approval Signatures

[Clint Washington], Project [Anjani Surelia], Project [Jinwang Wu], Service

Sponsor Manager Manager

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Opening of Lajawab Restaurant

3.0 Project Scope Statement

Project Title: Lajawab Restaurant Business Plan
Date: October 15, 2017 Prepared by: Anjani Surelia
Project Justification:

The project is preparing to open an India restaurant. Providing best Indian style food and
service experience for customer. The opening of this India restaurant will help the investor
to attract more customers toward to the restaurant that will support in increasing the
demand of India foods in the region. In addition, the project will provide more restaurant
options for the people in this region.
.
Product Characteristics and Requirements:
1. Real Indian spices: use the real Indian spices to cook the foods.
2. Cleanliness: maintaining high standard cleanliness.
3. Great hospitality
4. Affordable cost.
5. Funding requirements.
6. Decide a restaurant location.
7. Restaurant design.
8. Restaurant decoration.
9. Build the facilities.
10. Hiring staffs.

Summary of Project Deliverables

Project management-related deliverables:
 Project charter
 Team contract
 Project scope statement
 WBS
 WBS dictionary
 Project schedule
 Business plan
 Weekly status reports
 Final project presentation.
Product-related deliverables:
 Restaurant
 Restaurant facilities
 Desk & chairs

Project Success Criteria:

Restaurant opened and provide services successfully.

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4.0 Work Breakdown Structure for Opening Lajawab Restaurant

1. Planning & Analysis
1.1 Project Charter & Scope Statement
1.2 Market Value
1.3 Venue
1.4 Budget Allocation
1.5 Resource Management
1.6 Apply for Licenses
1.7 Contracts
1.7.1 Interior Designer Contract
1.7.2 Civil Engineer Contract
1.7.3 Interior Designing & Civil Engineering Plan
2. Construction
2.1 Dine-In Area
2.2 Storage and Warehouse
2.3 Washroom
2.4 Reception
2.5 Kitchen
2.6 Installing Windows & Doors
2.7 Emergency Exit
2.8 Garbage Chute
2.9 Vents
2.9.1 Installing Exhaust Vents
2.9.2 Heating & Gas Supply
2.10 Plumbing Work
2.11 Hydro & Gas Supply
2.12 Electricity Line
2.13 Flooring
2.14 Painting
2.15 Exterior
2.15.1 Restaurant Name Board
2.15.2 Parking
3. Procurement & Installation
3.1 Lights
3.2 Kitchen Appliances
3.3 Fire Extinguishers
3.4 WiFi Installation
3.5 Furniture
3.6 Sanitary Ware
3.7 TV & Music System
3.8 Computers & Printer Installation
3.9 Visa Debit/Credit Card Machines
3.10 Surveillance System

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Opening of Lajawab Restaurant
4. Software Development
4.1 Contract Software Developer
4.1.1 Website Development
4.1.2 Mobile Application Development
5. Resources Procurement
5.1 Ingredients & Spices
5.2 Vehicle for Delivery
5.3 Cutlery & Dishes
5.4 Maintenance Items
6. Human Resources
6.1 Hire Staff
6.1.1 Administrative Staff
6.1.2 Manager
6.1.3 Receptionist
6.1.4 Chefs and Cooks
6.1.5 Waiters
6.1.6 Security
6.2 Training
6.2.1 Recipes
6.2.2 Chef Training
6.2.3 Waiter Training
6.2.4 Rules & Regulations
6.2.5 Video Based Lectures to Employees
7. Marketing & Advertisement
7.1 Yellow Pages Subscription
7.2 Magazine Subscription
7.3 Flyers
7.4 Newspaper
7.5 Social Media
7.6 BlogTo
7.7 Food Offers & Perks
8. Closing
8.1 Final Inspection
8.2 Cleaning of Restaurant
8.3 Punch List
8.4 Walk through with Sponsor
8.5 Opening Ceremony

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 Opening of Lajawab Restaurant

4.1 WBS Dictionary

WBS Code Deliverable Name Definition
1 Planning & Analysis It includes planning and defining scope and identify
market values.
1.1 Project Charter & Scope Final official Agreement between Project Sponsor and
Statement Project Manager. It includes scope in detail and summary
of constraints, assumptions and risks.
1.2 Market Value Evaluating the market value of Indian Cuisine Restaurant in
the locality and estimating profits.
1.3 Venue Deciding Venue.
1.4 Budget Allocation It includes Cost Management of the Project which shows how
the budget is allocated to various planning phases.
1.5 Resource Management Managing Human Resources and procurement of various
materials.
1.6 Apply for Licenses Apply for license for opening the restaurant and license.
1.7 Contracts Contracting Contractors to make infrastructure of the
restaurant.
1.7.1 Interior Designer Contract Agreement with an Interior Designer.
1.7.2 Civil Engineer Contract Agreement with a Civil Engineer.
1.7.3 Interior Designing & Civil Detailed plan of interior of restaurant including restaurant.
Engineering Plan Making Blueprints.
2 Construction Beginning of the Construction Phase
2.1 Dine-in Area Design dine-in area with Indian ambience.
2.2 Storage & Warehouse Constructing storage for storing goods and ingredients.
2.3 Washroom Constructing separate washroom for male and female.
2.4 Reception Designing area for reception at the entrance of the
restaurant.
2.5 Kitchen Constructing space for kitchen appliances and instruments.
2.6 Installing Windows & Doors Installing glass doors for entry/exit and windows for
ventilation.
2.7 Emergency Exit Emergency exit for any type of sudden incidents like fire
and assault.
2.8 Garbage Chute Garbage Chute for dumping food and other waste.
2.9 Vents Vent are important for air circulation and maintaining
optimum temperature.
2.9.1 Exhaust Vents Installing exhaust vents in the kitchen to decrease the
cooking steam and smell.
2.9.2 Heating & Air Conditioning Installing air conditioning vents for proper air circulation
Vents system.
2.10 Plumbing Work Piping of the whole restaurant including kitchen and
washroom for water supply.
2.11 Hydro & Gas Supply Gas and Hydro Pipes installation for kitchen.
2.12 Electricity Line Wiring of the restaurant for lights, kitchen appliances and
other electrical machines.

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 Opening of Lajawab Restaurant
2.13 Flooring Making anti-slippery wooden floor of the restaurant.
2.14 Painting Painting of interior and exterior restaurant.
2.15 Exterior Constructing exterior part of the restaurant which includes
decoration and parking.
2.15.1 Restaurant Name Board Installing electric name board on the top of the restaurant.
2.15.2 Parking Making Parking lot outside the restaurant.
3 Procurement & Installation This phase includes procurement and installation of
various interior gadgets and appliances.
3.1 Lights Installation of Lights.
3.2 Kitchen Appliances Buying and Installation of kitchen appliances in the kitchen.
3.3 Fire Extinguishers Fire extinguishers are important for safety purpose.
3.4 WiFi Installation WiFi installation for customers convenience.
3.5 Furniture It includes buying and setting up tables, chairs, coat hanger
and other interior furniture.
3.6 Sanitary Ware Sanitary ware for washrooms, kitchen and warehouse.
3.7 TV & Music System Setting up TV & Music System for entertainment.
3.8 Computers & Printer Installation Computers and Printers at the reception for billing and
other work.
3.9 Visa Debit/Credit Card Payment will be accepted by debit/credit/cash.
Machines
3.10 Surveillance System Installation of Surveillance system which includes Camera
and computers for security purpose.
4 Software Development Develop mobile application and website for customer
convenience, marketing and advertisement purpose.
4.1 Contract Software Developer Assigning software developer for developing websites and
mobile application.
4.1.1 Website Development Develop website for showing official business and customer
convenience.
4.1.2 Mobile Application Mobile application is more convenient than website.
Development
5 Resources Procurement After setting and installing the construction and furniture,
the core resources are allocated.
5.1 Ingredients & Spices Procurement of ingredients and spices for cooking meals.
5.2 Vehicle for Delivery Buying vehicles for online delivery purpose.
5.3 Cutlery & Dishes Buying dishes and cutlery for serving and cooking meal.
5.4 Maintenance Items Buying the maintenance g accessories and hardware for
keeping restaurant clean and tidy.
6 Human Resources This phase includes hiring, training and managing
employees.
6.1 Hire Staff Hiring employees to run the restaurant.
6.1.1 Administrative Staff Hiring the main staff which can handle the day to day task
to run restaurant.
6.1.2 Manager Hiring manager to manage accounts, staff and resources.
6.1.3 Receptionist Hiring receptionist to welcome and provide information to
customers.
6.1.4 Chefs & Cooks Hiring chefs and helpers to make new recipes and cook
food.

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6.1.5 Waiters Hiring waiters to serve meal to customers and provide
excellent customer services.
6.1.6 Security Hiring security for customer safety and theft issues.
6.2 Training Training staff for customer service and method of cooking
food and maintain hygiene in restaurants.
6.2.1 Food Recipes Set up menus and their recipes of Indian cuisines.
6.2.2 Chef Training Train chef to make healthy innovative Indian cuisines.
6.2.3 Waiter Training Training waiter to serve food and fulfill the needs and
requirement of the customer.
6.2.4 Rules & Regulations Assigning set of policies for employees and customers.
6.2.5 Video Based Training to Setting up sessions for employees for video base training
Employees as a government compulsion.
7 Marketing & Advertisement Marketing and advertisement is important to increase the
revenue and to attract more customers.
7.1 Yellow Pages Subscription Getting yearly subscription to remain active in the market.
7.2 Magazine Subscription Getting subscription in various magazine to advertise and
attract new customers.
7.3 Flyers Print flyers so that customers get food offers and perks for
the restaurant.
7.4 Newspaper Advertise restaurant’s information in daily newspapers.
7.5 Social Media Making accounts on social media to attract multicultural
people from locality and get feedback to improve the
quality of our services.
7.6 BlogTo To advertise in BlogTo account to get more ratings on the
basis of quality of service and hygienic food.
7.7 Mobile Application and Providing perks to the customers, getting feedbacks and
Website providing general information regarding the restaurant.
7.7.1 Food Offers & Perks Food offers and perks can be a great marketing strategy
to attract more customers.
8 Closing Closing phase includes finalizing the project and
checking the requirements of the project sponsor.
8.1 Final Inspection Inspecting the whole restaurant before presenting to project
sponsors.
8.2 Cleaning of Restaurant Cleaning the restaurant before opening ceremony.
8.3 Punch List Preparing document at the end of the project listing work
not conforming to contract specifications that the contractor
must complete prior to the final payment.
8.4 Walk through with Sponsor Showing the restaurant to the sponsor before opening
ceremony.
8.5 Opening Ceremony Setting up opening ceremony inviting locality, project
sponsor and project manager.

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Opening of Lajawab Restaurant

5.0 Planning & Scheduling

Planning and Scheduling is done in MS Project 2016. Please find the attachment to get detailed schedule.

6.0 Meeting Minutes

Meeting 1

Date: 16/10/2017
Time: 11 am to 4 pm
Location:

Attendees: Anjani Surelia (Project Manager), Clint Washington (Project Sponsor), Akshay Sharma (Project
Coordinator), Jinwang Wu (Service Manager)

Meeting Agenda: Planning the Project

Approval: Unanimous approval

Reports:

1. Ms. Anjani Surelia presented Project Charter and Project Scope Statement which had a clear idea
of the project. Mr. Clint Washington and other attendees approved the Project Charter and
discussed on other important topics such as venue, market analysis, budget, resources, etc.

Meeting 2

Date: 26/11/2017
Time: 11 am to 4 pm
Location: Lajawab Restaurant

Attendees: Anjani Surelia (Project Manager), Akshay Sharma (Project Coordinator), Jinwang Wu (Service
Manager), Mordan Ramsey (Chief Chef)

Meeting Agenda: Human Resource Management

Approval: Unanimous approval

Reports:

1. Discussed about hiring the staff and their wages. Mordan Ramsey also gave brief presentation on
food recipes and training the staff of the restaurant.

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Meeting 3

Date: 11/12/2017
Time: 11 am to 4 pm
Location: Lajawab Restaurant

Attendees: Anjani Surelia (Project Manager), Clint Washington (Project Sponsor), Akshay Sharma (Project
Coordinator), Jinwang Wu (Service Manager), Mordan Ramsey (Chief Chef), Staff.

Meeting Agenda: Final Inspection and changed to be made

Approval: Unanimous approval

Reports:

1. Mr. Clint Washington inspected the restaurant and listed small changes which had to make
regarding rules, interior and recipes.

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