AFPETDC Citizen Charter 1st Edition 2020

ARMED FORCES OF THE PHILIPPINES
EDUCATION AND TRAINING COMMAND
CITIZEN’S CHARTER
2020 (1ST Edition)
0
CITIZEN’S CHARTER
2020 (1ST Edition)
1
I. Vision:
To be a world-class institution for academic and professional excellence,

in higher military education and training of the AFP, for Joint Force
Development.
II. Mission:
To provide joint and professional education and training to the AFP and
select professionals, and to develop doctrines in order to contribute in
the joint force development of the AFP
2
LIST OF SERVICES
Office/ Center Page Number
Inspector General, AFPETDC 7
Inspector General Clearance Issuance 8
Public Information Officer 9
1. Photo Video Coverage 10

2. News Publication 11
Command Sergeant Major, AFPETDC 12
1. Troop Information and Education 13

2. Senior Enlisted Leader Adviser 14
Management and Fiscal Office 15
Budget Management 16-17
Command Adjutant 18
1. Issuance of Clearances/Certification and

Authentication of Documents 19
2. Reading of Orders during Change of Command/
Centers /Offices /Units, Promotion, Recognition
& other Related Ceremonies 20
3. AFPETDC Awards & Decorations 21-22
4. Review and Revision of Policies Related to Personnel 23
5. Incoming and Outgoing Messages /Documents /
Invitations to be Dispatched and
to be Received by the OCA 24
6. Issuance and Submission of Courtesy Call Slip
and Exit Call Slip 25
7. Publication of different documents approved
by the Commander/ Deputy Commander &
Chief of Staff AFPETDC, IMPLAN for
Command activities, and all the routine orders
(GO, SO, LO, MO, & Others) of the Command 26
3
ACJCS for Personnel, JC1 27
1. Career Management 28
2. Enlisted Personnel Reenlistment 29-30
3. Enlisted Personnel Promotion 31
4. Awards and Decorations 32
5. Civilian Human Resource Recruitment 33-34
ACJCS for Intelligence, JC2 35
1. Security/Command Clearance 36
2. Security Clearance 37
3. Hawkeye Decal 38
ACJCS for Operations, JC3 39
Operations 40
ACJCS for Logistics, JC4 41
1. Mobility/ POL 42
2. Materiel and Supply 43
3. Procurement Management 44
ACJCS for Plans and Program, JC5 45
1. Admin/ Education and Training Enhancement

and Policy and Program 46
2. Passport Renewal 47
3. Foreign Academic Travel 48-49
ACJC for CEIS, JC6 50
1. Formulation of CEIS plans, programs, and policies 51

2. Development and Adaptation of AFPETDC
Information Systems 52
3. Emailing and Paperless System 53
4. Book Management Information System 54
5. Technical Support for the developed and adapted
Information Systems 55
4
Command and General Staff College 56
1. In-Processing/Admission of students 57-59

2. Out-Processing of students 60-62
Headquarters & Headquarters Service Support Group 63
1. Issuance of Group Orders 64

2. Request for Personnel 65
3. Investigation Service 66
4. Security Service 67
5. Engineering Service 68
6. CEIS Service 69
7. Motorpool and Transportation Service 70
Joint and Combined Training Center 71
Joint and Combined Training 72
Joint Simulation and Wargaming Center 73
Joint Simulation and Wargaming 74
Joint Doctrines Development Center 75
1. Development of Manual 76-79

2. Copy of Doctrine Manual 80
3. Provision of Lecturer on Doctrine Development 81
4. Awards and Decorations 82
5. Awards and Incentives 83
Curriculum Faculty Evaluation & Development Center 84
1. Issuance of Center Orders 85

2. Requests for Personnel 86
3. Request for Information 87-88
4. Issuance of Library Clearance Certificate 89
5. Course Evaluation 90
6. Curriculum Development Course 91
7. Instructor Qualification/ Enhancement Courses 92
8. Instructors and Evaluators Enhancement Workshop 93
9. Stakeholder’s Satisfaction Survey 94
10. Requests for Subject Matter Experts (SME) 95
5
History and Lessons Learned Center 96
1. AFP Unit Logos/Seals Processing 97

2. Lessons Learned Development 98-99
Leadership Development Center 100
Leadership Development 101
6
Inspector General, AFPETDC
Inspector General Service
7
Inspector General Clearance Issuance
The Office of the Command Inspector General maintain the efficiency and
effectiveness units/centers to include the morale and discipline of personnel and its
material and operational readiness and serves as the confidential advisor to the
Commander, AFPETDC to report on matters affecting mission performance, and the
state of economy, efficiency, discipline and morale of the command.
Office or Division: Office of the Command Inspector General

Classification: Simple
Type of Transaction: As requested or directed
Who may avail: AFPETDC Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a. Military identification Card Respective Major Service Adj
b. Letter Request Respective Office/Centers Admin officer
OFFICE/CENTER
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit 1. Check Case 5 minutes
Admin NCOIC
request to Folder
O/CIG. 2. Prepare IG 5 minutes
Certificate of Non Admin NCOIC
- Pending case None
3. CIG signature/ 1 minute CIG/Admin
Dry seal NCOIC
2. Receive the 4. Issuance of
1 minute Admin NCOIC
CIG Clearance. Certificate
8
Public Information Officer, AFPETDC
Information Management
9
1. Photo and Video Coverage
The Public Information Officer is responsible for providing sound advice to the
Commander, AFPETDC on matters that concern the Command’s public affairs
programs aimed at advancing its interest, policies and goals. More specifically, the
PIO provides accurate and relevant information to its stakeholders and the general
public, conducts research, formulates plans and policies and evaluates the
effectiveness of the information programs of the Command, supports the
development of information gathering and dissemination capabilities of the
Command, manages the Command’s online and print publications, recommends
policies on the release of Command information to the media in coordination with
other staff and supervises the activities of media men to ensure compliance with the
Command’s security regulations.
Office or Division: Public Information Office

a. Letter Request Respective Office/Centers Admin officer
b. Letter Directive Office of the Command Adjutant
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit 1. Check
request to PIO. availability of 1 minute Photographer
schedule.
2. Book activity if
there is no conflict None 1 minute Photographer
of schedule.
3. PIO approves
1 minute CPIO
request.
10
2. News Publication
The Public Information Officer is responsible for providing accurate and

relevant information to its stakeholders and the general public, conducts research,
formulates plans and policies and evaluates the effectiveness of the information
programs of the Command, supports the development of information gathering and
dissemination capabilities of the Command, manages the Command’s online and
print publications, recommends policies on the release of Command information to
the media in coordination with other staff and supervises the activities of media men
to ensure compliance with the Command’s security regulations.
Office or Division: Public Information Office

a. Approved DF of the Activity Respective Office/Centers Admin officer
b. Hard and Soft copy of the Requesting Office
proposed article
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit copy 1. Receive letter
1 minute Admin NCO
of the approved request.
DF of the 2. For online
activity together publication,
with the forward request to None
1 hour Admin NCO
proposed article KMS for
in hard and soft publishing to
copies with KMS.
appropriate 3. For print
pictures publication,
forward to Editor- 1 minute Admin NCO
in-Chief of
Magazine.
11
Command Sergeant Major
Troop Supervision
12
1. Troop Information and Education
The Office of the Command Sergeant Major conducts TI & E during

mustering/formation of Enlisted Personnel (EP) of this Command.
Office or Division: Office of the Command Sergeant Major

Type of Transaction: Unit by Unit
Roster of Troops of Enlisted
OJC1, AFPETDC
Personnel
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Attend
Mustering/
1. Check
Formation of 2 mins Admin NCO
Attendance
Enlisted
Personnel
2. Disseminate None
the published
orders and Command
- 15 mins
memoranda from Sergeant Major
AFPETDC and
GHQ, AFP
13
2. Senior Enlisted Leader (SEL) Adviser
The Office of the Command Sergeant Major counsels/advises Enlisted

Personnel (EP) of this Command pertaining to their Discipline, Moral and Welfare.
Office or Division: Office of the Command Sergeant Major

None
OFFICE/CENTER
CLIENT FEES TO PROCESSING
AGENCY ACTION PERSON
STEPS BE PAID TIME
RESPONSIBLE
Report to 1. Reviewing of
5 mins Admin NCO
O/CSM complaint record
2. Giving counsel/
NIL
advises the EP to 30 mins to Command
-
enhance his/her one (1) hour Sergeant Major
values
14
Management and Fiscal Office
Fiscal Management
15
Budget Management
The Management and Fiscal Office facilitates and fiscalized pertaining to the
financial requirements of the AFPETDC.
Office or Division: Management and Fiscal Office (MFO)

Type of
Unit by Unit
Transaction:
1. Program of Expenditure, 1. AFPETDC Centers/Staffs
2. Travel Documents (Foreign or 2. Authorized Travel Agencies
Local), 3. AFPETDC Adjutant
3. Letter Order, 4. AFPETDC Centers/Staffs
4. Roster of Troops, 5. DND
5. Travel Authority, 6. Authorized Travel Agencies
6. Official Receipt, 7. Authorized Airline Companies
7. Boarding Pass, 8. DAFA
8. Certificate of Appearance, 9. AFPETDC Centers/Staffs
9. After Travel Report
OFFICE/CENTER
STEPS BE PAID TIME
RESPONSIBLE
1. Prepare
DV/ORS/Payroll & Concern
sign by 1 day Requesting
Commander/ Chief, Office/Staff/Center
MFO
Office of the
2. Obligates the Financial
1 day
funds Management
(OFM)
Submission of 3. Verifies
funds accuracy,
requirement & completeness, Base on
states if cash legality & propriety APB 1 to 2 weeks Accounting
advance or of documents & Program
reimbursement certifies availability
of cash
4. Pre-audit the DV 1 day OFM/C, MFO
5. Prepare & sign
the check, Advice
to Debit Account
(ADA) CO, Finance
1 day Finance
& Commander
AFPETDC for
mandatory &
collateral claims
16
6. Releases check
1 day Finance
to the payee
17
Command Adjutant
Records Management
18
1. Issuance of Clearances/Certification and Authentication of
Documents
The Office of the Command Adjutant (OCA) facilitates the request of organic
personnel and students for the issuance of different service clearances, certifications
and authentication of documents published by the Command Adjutant.
Office or Division: Office of The Command Adjutant

Type of Transaction: Unit By Unit
Who May Avail: All Organic Personnel (Military Personnel or Civ HRs)
WHERE TO
CHECKLIST OF REQUIREMENTS
SECURE
Request from the originator with appropriate references for Admin Branch of
Retirement, Promotion, Certificate of No Pending Case, OCA and from the
Employment & others, Certificate on Submission of SALN, different
Certificate of Willingness to be Reenlisted and Authentication AFPWSSUs and
of Documents Major Services
FEES
OFFICE/CENTER
CLIENT AGENCY TO PROCESSING
PERSON
STEPS ACTIONS BE TIME
RESPONSIBLE
PAID
1. Assess /check
Admin Branch,
the completeness
OCA
of requirements
2. Make an
Submission of appropriate Chief Admin NCO,
unit requests/ endorsement/ OCA
application/ request to units
NIL 25 mins
recommendati 3. Approves and
Command
on and folder signs the
Adjutant
requirements endorsement
4. Submission of
Messenger,
documents to
Message Center,
concerned units
OCA
thru Messenger
19
2. Reading of Orders during Change of Command /Centers /Offices
/Units, Promotion, Recognition & other Related Ceremonies
The Office of the Command Adjutant facilitates the availability of appropriate

orders necessary for the conduct of Command Ceremonies.

WHERE TO
SECURE
JC1
a. Approved (SDF) plan for the conduct of ceremonies /Commander,
AFPETDC
OTAG, AFP
b. Appropriate Orders for Change of Command/Promotion of and/or
organic personnel Major Service’s
Adjutants
c. Orders for the Change of Head of Centers/Offices, and Admin Branch,
Recognition Ceremonies OCA
FEES OFFICE/CENTER
AGENCY PROCESSING
CLIENT STEPS TO BE PERSON
ACTIONS TIME
PAID RESPONSIBLE
1. Check the
Admin Branch,
completeness of
OCA
requirements
2. Draft the
Submission of Chief Admin NCO,
appropriate
the Approved OCA
orders
SDF and plans
3. Signs and NIL 25 mins
/Programmes Command
publish the
for the Adjutant
orders
ceremonies
4. Furnish copy
Messenger,
of orders to the
Message Center,
concerned
OCA
Centers/Offices
20
3. AFPETDC Awards & Decorations
The Office of the Command Adjutant acts as the Secretary for the Board thru
OJC1 and facilitates the conduct of AFPETDC Awards and Decorations Board with
all the recommendations of awards from Offices and Units of this Command.

All Organic Personnel and non-organic Personnel involved in
Who may avail:
the conduct of Command activities
a. Hard & Soft copy of Head of
Office /Commanders
Recommendations
b. Draft Citation Centers/Unit/Office Admin Branch
c. Matrix
d. After Activity/Mission Report
or Tangible Accomplishments
OFFICE/CENTER
STEPS BE PAID TIME
RESPONSIBLE
1. Thru OJC1,
Chief NCO, OJC1
assist in checking
Two (2) weeks and Command
the completeness
Adjutant Pers
of requirements
2. Thru OJC1,
assist in the
preparation of all Chief NCO, OJC1
Submission of
documents One (1) hour and Command
complete
/briefing, notice of Adjutant
requirements
conf for Board
from the
Deliberations
originating
3. Thru the
Centers/Office
guidance of the
/Units with
Chairperson, Vice- NIL
proper
Chair and
receiving copy
Members, act as OJC1 pers and
Two (2) to
the Secretary of the Command
three (3) hours
Board and facilitate Adjutant pers
the conduct of
AFPETDC Awards
and Decorations
Board
4. Forward the
minutes and Board
Commander,
Resolution to the One day
AFPETDC
Commander for its
approval
21
5. Signs and
publish the Command
Three (3) days
approved MMM Adjutant
and lower awards
6. Facilitate the
complete
requirements of
JC1, Command
higher awards and
20 mins Adjutant and
further forward the
MDD, OTAG, AFP
recommendation to
OTAG, AFP for
deliberation
22
4. Review and Revision of Policies Related to Personnel
The Office of the Command Adjutant facilitates the research and review for
the outdated policies of the Command related to personnel.

WHERE TO
SECURE
a. Copy of Old Policy
b. Copy of References
c. Notice of Conferences OJC1, Admin
d. Briefing presentation Branch of OCA
e. Draft corrected policy
FEES OFFICE/CENTER
CLIENT PROCESSING
AGENCY ACTIONS TO BE PERSON
STEPS TIME
PAID RESPONSIBLE
1. Check the
Admin Branch,
necessary
OCA
requirements
2. Review the policy
Command
Submission and research other
Adjutant/JC1
of copy of inputs
policy for 3. Prepare the
review by briefing presentation, NIL 15 mins
Command
the notice of conf and
Adjutant/JC1
concerned other documents for
office board
4. Facilitate the Commander,
board deliberation AFPETDC thru
and its approval by Command Adjutant
the Commander and JC1
5. Edit, finalization
and publication of Command Adjutant
approved policy
23
5. Incoming and Outgoing Messages /Documents /Invitations to be
Dispatched and to be Received by the OCA
The Office of the Command Adjutant facilitates the incoming and outgoing
Messages /Documents /Invitations to be dispatched and to be received by the OCA.

List of incoming and outgoing messages/documents/
invitations to be dispatched and to be received by the Message Center, OCA
OCA
FEES OFFICE/CENTER
CLIENT AGENCY PROCESSING
TO BE PERSON
STEPS ACTIONS TIME
PAID RESPONSIBLE
1. Received the
hard/e copy of Three (3) mins
documents
Submit list of 2. Segregate
complete by area prior to NIL MESSAGE CENTER,
documents Five (5) mins OCA
the dispatch of
for dispatch. documents
3. Dispatch the 20 mins to four
documents (4) hours
24
6. Issuance and Submission of Courtesy Call Slip and Exit Call Slip
The Office of the Command Adjutant facilitates the signed Courtesy Call Slip
and issuance of Exit Call Slip to the concerned personnel.
Office or Division: Office Of The Command Adjutant

WHERE TO
SECURE
1. Signed Courtesy Call Slip of newly assigned personnel for
inclusion to Military Personnel Files (MPFs) with attached SOI
RECORDS MGT
and orders
BRANCH, OCA
2. Copy of Reassignment order outside AFPETDC reference
for the issuance of Exit Call Slip
FEES OFFICE/CENTER
AGENCY PROCESSING
CLIENT STEPS TO BE PERSON
ACTIONS TIME
PAID RESPONSIBLE
1. Received
from the
client and get
1. Newly assigned a photo copy
Military personnel of Courtesy
to submit the Call Slip for
Ten (10) mins
original courtesy MPF
call slip to OCA 2. Arrange
with SOI and orders the
documents to
MPF properly
NIL RECORDS MGT
with label
BRANCH, OCA
3. Received
from the
2. Submission of
client and get
signed Exit Call Slip
a photo copy
to OCA
of Exit Call
Slip for MPF Ten (10) mins
4. Arrange
the
documents to
MPF properly
with label
25
7. Publication of different documents approved by the
Commander/ Deputy Commander & Chief of Staff AFPETDC,
IMPLAN for Command activities, and all the routine orders (GO, SO,
LO, MO, & Others) of the Command
The Office of the Command Adjutant facilitates the request of all
Centers/Units/Offices for the signing and publication of documents, IMPLAN for the
activities and routine orders for the whole Command.

WHERE TO
SECURE
Original Approved Directives/SDFs as reference for the
publication of different documents approved by the
PUBLICATION
Commander/Deputy Commander & Chief of Staff AFPETDC,
BRANCH
IMPLAN for activities, and all the routine orders (GO, SO, LO,
MO, & others).
FEES OFFICE/CENTER
CLIENT PROCESSING
AGENCY ACTIONS TO BE PERSON
STEPS TIME
PAID RESPONSIBLE
1. Check the
completeness of ADMIN BRANCH,
2 mins
documents and OCA
attachments
Submission
2. Finalized thru e-
of approved ADMIN BRANCH,
copy the documents 5-10 mins
SDF or OCA
to be published
communica
3. Furnish copy to
tion with NIL
all the concerned
hard and e-
units/centers/offices MESSAGE
copy of 5 mins
for info and CENTER, OCA
documents
reference/action/imp
and
lementation
messages
4. File the original
documents as the RECORDS BR,
1 min
Blue Print or Master OCA
Files of the OCA.
26
ACJCS for Personnel, JC1
Personnel Administration
27
1. Career Management
The OJC1 through the AFPETDC Personnel Selection Board processes the
assignment of AFPETDC personnel to different Offices/Centers of this Command.
Office or Division: Office of the Assistant Chief of Joint Command Staff for
Personnel, JC1
Assignment Order/s. OTAG, AFP
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Report of 1. Prepare Career
Personnel upon Courtesy Call 2 mins Management
EDRD. Slip. NCO
2. Review the
Personnel fill-up Career
- based from the 15 mins Management
Authorized Troop NCO
Strength.
3. Facilitate the
conduct of
JC1/AFPETDC
AFPETDC 30 mins to one
- Personnel
Personnel (1) hour
Selection Board
Selection Board
deliberation.
NIL
4. Forwarded
AFPEDTC
Personnel
Selection Board
- 15 mins JC1
Recommendation
/s for approval of
the Commander,
AFPETDC
5. Approve the
Commander,
- recommendation/ 15 mins
AFPETDC
s.
2. Report to
6. Issuance of
designated 5 mins JC1
Order/s.
Office/ Center.
28
2. Enlisted Personnel Reenlistment
The OJC1 through the AFPETDC Enlisted Personnel Reenlistment Board
processes the reenlistment applications of the Enlisted Personnel of this Command.
Personnel, JC1
Type of Transaction: Personnel to Unit
Who may avail: AFPETDC Enlisted Personnel
a. PAF (AGO FORM 110)
b. Latest Reenlistment Order
c. Summary of Information
d. Assignment Order from OTAG,
AFP.
e. Latest three (3) latest PER
f. Medical Certificate from Military
Prepared by individual unless indicated
Treatment Facility.
otherwise.
g. Latest Physical Fitness Test Result
h. Enlistment Record (AFP AGO
Form 21)
i. Major Service DLO Clearance;
OTIG, AFP Clearance; OTPMG, AFP
Clearance; JAGO Clearance; OJC2
Clearance; and SAO Clearance
FEES OFFICE/CENTER
PROCESSING
CLIENT STEPS AGENCY ACTION TO BE PERSON
TIME
PAID RESPONSIBLE
1. Submission 1. Review the Career
of application for submitted 2 mins Management
reenlistment. documents. NCO
2. Facilitate the
2. Appear for
conduct of JC1/AFPETDC
Board Interview. 30 mins to
AFPETDC Personnel
(For PA EP’s one (1) hour
Reenlistment Selection Board
only)
Board deliberation.
4. Forward
AFPEDTC
Reenlistment NIL
Board
- 15 mins JC1
Recommendation/
s for approval of
the Commander,
AFPETDC
5.Approve the
Commander,
- recommendation/s 15 mins
AFPETDC
.
6. Forward to Major Service
- 30 mins
Major Service Unit PMC’s
29
3. Accept 7. Issuance of
reenlistment Order/s (for PA 5 mins JC1
order/s only)
30
3. Enlisted Personnel Promotion
The OJC1 through the AFPETDC Enlisted Personnel Promotion Board
processes the promotion application of Enlisted Personnel of this Command.
Personnel, JC1
a. Recommendation for Promotion.
b. Summary of Information
c. Promotional Data
d. Declaration of Graduates (Career
Course)
e. PROFEX Result
f. Latest Promotion Order
otherwise
g. Latest three (3) PER
h. Latest Physical Fitness Program
i. Latest Medical Certificate from
Military Treatment Facility
j. Awards and Decorations Orders
k. Clearances from Major Services
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submission 1. Review the Career
of application for submitted 2 mins Management
promotion. documents. NCO
2. Facilitate the
conduct of JC1/AFPETDC
2. Appear for 30 mins to one
AFPETDC Personnel
Board Interview. (1) hour
Promotion Board Selection Board
deliberation.
4. Forward
AFPEDTC
Promotion Board
NIL
- Recommendation 15 mins JC1
/s for approval of
the Commander,
AFPETDC
5. Review the
approved Commander,
- 15 mins
recommendation/ AFPETDC
s.
6. Forward to
Major Service
- respective Major 30 mins
PMC’s
Service Units.
31
4. Awards and Decorations
The OJC1 through the AFPETDC Awards and Decorations Board processes
the applications for awards from Offices and Units of this Command.
Personnel, JC1
a. Head of Office/ Commanders
Recommendations
Unit/Office Admin Branch
b. Draft Citation
c. After Activity/Mission report
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Receipt of
1. Submitted
request and
request from Two (2) weeks MOWEL NCO
Check for
originating Office
completeness
2. Preparation
for Board One (1) hour MOWEL NCO
Deliberations
3. Facilitate the
MOWEL
conduct of
NCO/AFPETDC
AFPETDC Two (2) to
Awards and
Awards and three (3) hours
Decorations
Decorations
Board
Board
4. Forward
AFPETDC
NIL
Awards and
Decorations
Commander
Board One day
AFPETDC
Recommendatio
n/s for the
approval of
Commander
5. Issuance of
Awards for Three (3) days Adjutant
publication
2. Acknowledged
6. Forward
Receipt of orders
request for
of awards
higher awards to 20 mins JC1
OTAG, AFP for
deliberations
32
5. Civilian Human Resource Recruitment
The OJC1 through the AFPETDC Civilian Human Resource Selection Board
processes the recruitment of Civilian Human Resource of this Command.
Personnel, JC1
Who may avail: Civ HR Applicants
1. For Screening:
a. Personal Data Sheet (PDS)
b. Civil Service Eligibility/RA 1080
c. Transcript of Records/Diploma
d. Certificate of Trainings related to
the applied positions
e. Awards and Commendations
f. Performance Ratings (Promotion)
2. For processing of appointment: Prepared by individual unless indicated

a. Personal Data Sheet (PDS) otherwise
b. Position Description Form (PDF)
c. Civil Service Eligibility/RA 1080
d. Transcript of Records/ Diploma
e. J2 Clearance and NBI
f. Medical Examination
g. Neuro
h. Birth Certificate/Marriage Cert
i. Justification
j. Performance Ratings (Promotion)
OFFICE/CENTER
STEPS BE PAID TIME
RESPONSIBLE
1. Submit
1. Publication of the
application for
Vacant Positions of 10 days Civilian Affairs Div
vacant Civ HR
AFPETDC.
positions.
2. Accept and
- 2 weeks Civilian Affairs Div
screen applications.
2. Attend the 3. Facilitate the NIL
board interview conduct of
JC1/AFPETDC
by the AFPETDC Civ HR
1 week Civ HR Personnel
AFPETDC Civ Selection Board
Selection Board
HR Selection deliberation.
Board.
4. Forwarded
- 2 days Civilian Affairs Div
AFPEDTC Civ HR
33
Selection Board
recommendation/s
to the Commander,
AFPETDC.
5. Approval of the
recommendation/s
Commander,
- of the AFPETDC 1 day
AFPETDC
Civ HR Selection
Board
3. Prepare the 6. Inform applicant
requirements about the OTAG
for Directive on the
2-3 months Civilian Affairs Div
appointment. submission of
requirements for
appointment.
4. Submit 7. Submit
requirements appointment
for documents to Civ Affairs Div,
1 day
appointment. OTAG for the OJC1
issuance of
appointment orders.
34
ACJCS for Intelligence, JC2
Security Management
35
1. Security/Command Clearance
The OJC2 through the AFPRG 53 processes the application of the mandatory
clearance of all personnel of the Command.
Office or Division: Office of the ACJCS for Intelligence, JC2

Who may avail? AFPETDC Personnel
a. Personal History Statement (PHS) CID, OJ2/OJC2, AFPETDC
b. Drug Test Result
otherwise
AGENCY FEES TO PROCESSING OFFICE/PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit PHS and 1. Review the
Drug Test Result. correctness
and entry of 2 mins NCOIC
submitted
PHS.
2. Examine the
- authenticity of 2 mins NCOIC
the attachment
3. Prepare STL NIL
to be forwarded
- 2 mins JC2
to CID, OJ2
signed by JC2.
2. Receive copy of the 4. Follow-up
clearance. and furnish
copy to 2 weeks CID, J2/JC2
concerned
personnel
36
2. Security Clearance
The OJC2 through the AFPRG 53 processes the application of the mandatory
clearance for Civilian Human Resource applicant of the Command.

Who may avail? Civ HR applicant
a. Request letter OJC1
b. Personal History Statement (PHS) OJ2, CID/OJC2
c. Drug Test
d. Police clearance
otherwise
e. NBI clearance
CLIENT STEPS
1. Submit PHS and 1. Review the
required attachments. correctness of
2 mins NCOIC
entry of
submitted PHS.
2. Examine the
- authenticity of 2 mins NCOIC
the attachment
NIL
3. Prepare STL
to be forwarded
- 2 mins JC2
to CID, OJ2
signed by JC2.
4. Follow-up
- and furnish copy 3 mos CID, J2
to O/JC1.
37
3. Hawkeye Decal
The OJC2 facilitates the application of Hawkeye Decals (type A/B/C) to

organic personnel, and sponsored civilian personnel of the Command.

Who may avail? AFPETDC Personnel and sponsored Civilian
a. Fill-up form OG2, HSC/JC2
b. Photo Copy of Driver’s license (Civ)
c. Photo copy Mil ID Prepared by individual unless indicated
d. 2 X 2 picture otherwise
e. Payment
CLIENT STEPS
1. Submit application 1. Receive and
with complete review all 1min
attachment. entries
2. Examine all 1min
-
attachment NIL NCOIC
3. Identify
category/ type
- 1min
of vehicle
sticker
4. Ask for
payment
depend on the
category/ As
- 2 mins NCOIC
type of vehicle prescribed
in the
sticker stated in application
the application form.
form
5. Submit to 1week
- G2, HSC
OG2, HSC
2. Receive copy of the 6. Give receipt
receipt copy to the 1 min G2, HSC
applicant
38
ACJCS for Operations, JC3
Operations and Resource Management
39
Operations
The OJC3 processes/take actions on the requested documents from different

AFPETDC Offices/Centers/Unit and other AFP Units/Offices.
Office or Division: Office of the Joint and Combined Staff for Operations, JC3
Type of Transaction: Unit to unit
Who may avail: AFPETDC Units/Offices/ other AFP Units/Offices
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
a. Units/Offices request with
program details
Prepared by respective units/offices concerned
b. With Attachment and
References
OFFICE/CENTER
CLIENT AGENCY FEES TO PROCESSIN
PERSON
STEPS ACTION BE PAID G TIME
RESPONSIBLE
Send a Facilitated
request to requested from As 30 mins JC3
OJC3, concerned programed
AFPETDC units/offices
Forwarded
processed docs
- for concurrence - 15 mins Concerned Staff
of appropriate
staffs
After
concurrence of
concerned staff, Chief of Staff/
- CS, AFPETDC - 15 mins Deputy
will recommend Commander/
for Commander,
approval of AFPETDC
the Commander,
AFPETDC
If Directive Formulate and
from implement JC3/
Commander, policies, Chief of Staff/
AFPETDC/ directives and - 30 mins to one Deputy
Higher guidelines of the (1) hour Commander/
Headquarters Commander and Commander,
higher AFPETDC
Headquarters
40
ACJCS for Logistics, JC4
Logistics Management
41
1. MOBILITY/POL
The OJC4 process the request availability of vehicles and availability of funds
for Repair and Maintenance of Command vehicles.
Office or Division: Office of the ACJCS for Logistics, JC4

Type of Transaction: Personnel to concern office
Who may avail: Organic Personnel, Other units and Stakeholders
a. Letter request for availability of POL Mgt Br
vehicles
b. Letter request for the availability
of funds for Repair and
Maintenance of vehicles
FEES OFFICE/CENTER
CLIENT AGENCY PROCESSING
TO BE PERSON
STEPS ACTION TIME
PAID RESPONSIBLE
Send an 1. Review the
Min – 10 min Chief Clerk;
appropriate submitted
Max – 1 day
communication documents.
with complete 2. Prepares SDF
enclosures if for the Request
necessary. Letter that POL NCO/
requires the 30 Mins
approval and Mobility NCO
notation of the NIL
Commander.
3.
Recommendation
15 Mins JC4
/s for approval of
Commander.
4. Approval/
Commander,
Notation of 10 Mins
AFPETDC
Commander.
42
2. MATERIEL AND SUPPLY
The OJC4 through Materiel and Supply NCO process the requirement based
on the approved programmed of the Command.

Type of Transaction: Personnel to concern office/personnel
Who may avail: Organic Personnel and student officers of CGSC
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
a. Office Supplies
b. Construction/ Electrical
Supplies Materiel & Supply Branch
c. Equipment and Machineries
Supplies
OFFICE/CENTER
CLIENT AGENCY FEES TO PROCESSING
PERSON
STEPS ACTION BE PAID TIME
RESPONSIBLE
1. Prepare 1. Checks and
RIS and send review the
to OJC4 for submitted
approval and documents the Min – 10 min Materiel and
release. availability of Max – 1 day Supply NCO
materiel and
supplies from
SAO.
2. Prepares
necessary SDF
for items not
available that are
5 minutes Supply NCO
badly needed for
the procurement
and approval of NIL
Commander
3. Signs the RIS
based on the
available
supplies and 5 minutes to
JC4
materiel once the 1-Day
SDF approved
by Commander,
AFPETDC.
4. Notifies the
client to withdraw
the requirement 5 minutes Supply NCO
based on the
approved RIS.
43
3. PROCUREMENT MANAGEMENT
The OJC4 process the Unit Purchase Request or Purchase Order of this
Command.

Type of Transaction: Personnel to concern office/personnel
Who may avail: Organic Personnel
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
a. Annual Procurement
b. Management Plan (APP)
c. SPP/ PPMP Procurement Management Branch
d. Procurement Documents i.e.
UPRs, Bidding Documents, etc.
OFFICE/CENTER
CLIENT AGENCY FEES TO PROCESSING
PERSON
STEPS ACTION BE PAID TIME
RESPONSIBLE
Directing and 1. Checks and
1-Day to Procurement
Special Staff/ review the
1=Week Management
Centers/ submitted
NCO/CivHR
Group/ CGSC documents.
prepare their 2. Prepares SDF
Annual for documents
Procurement that require the
NIL
Plan. approval of the Min – ASOB
Commander Max – upon the
JC4
prior for approval of the
submission of all Commander
UPRs of the
Command prior
for bidding.
44
ACJCS for Plans and Programs, JC5
Strategy Management
45
1. Admin/ Education and Training Enhancement & Policy and
Program
The OJC5 manages and supervises all administrative requirement of its

functional areas.
Office or Division: Office of the Assistant Chief of Joint Command Staff for Plans
and Program, JC5
Type of Transaction: Staff by Unit and Staff by Staff Communications/Coordination
Who may Avail: AFPETDC Personnel and AFP Units
Admin/ Education and Training Enhancement &
Document/communication
Policy and Program Branch.
OFFICE/CENTER
AGENCY FEES TO PROCEESING
CLIENT STEPS PERSON
ACTIONS BE PAID TIME
RESPONSIBLE
1. Submit 1. Receive the Each request
request request. or
2. Evaluate the communication
request and can be done in
prepare action 10 to 15
document/s. minutes.
3. Review and However, there
approve action are commo’s
Admin/ Education
document/s. that needs
and Training
further
Enhancement &
NIL research and
Policy and
could take five
Program
(5) working
NCO/Branch.
days
depending on
the content of
the commo/
request.
2. Receive action 4. Release the
document/s. action 1 minute
document/s.
46
2. Passport Renewal
The OJC5 processes the passport renewal of AFPETDC Organic Personnel
and CGSC Students who will be participating in International Engagement activities
abroad.
and Program, JC5
Who may Avail: AFPETDC Personnel and CGSC Students
a. Accomplished Form
b. Birth Certificate (PSA)
International Engagement Br/DFA
c. Marriage Contract (PSA)
d. Valid ID (photocopy)
OFFICE/CENTER
CLIENT STEPS PERSON
RESPONSIBLE
1. Scrutinize
1. Organic
passport to
personnel and 3 minutes
determine the
students to
accuracy/ validity
present their
and have it
passport.
photocopied.
2. Expired 2. Advise the
passport or lost personnel and
2 minutes
to seek student to renew
requirements for passport if
renewal. expired or lost. International
NIL Engagement
3. 3. Coordinate with
Branch/NCO
liaison/DFA for 5-10 minutes
the renewal.
4. Renewal of
passport. 15 days
2. Receive new 5. Release 10-20 minutes

passport passport depending on
the number of
personnel or
students.
47
2. Foreign Academic Travel
The OJC5 processes the travel requirements of AFPETDC Organic Personnel
and CGSC Students who will be going on Foreign Academic Travel.
and Program, JC5
Who may Avail: AFPETDC Personnel and CGSC Students
a. STL from Commandant, CGSC re
countries to be visited
b. DND Memo for approved countries
to be visited
c. Request for the issuance of Travel
Authority (TA)
d. List of Delegates CGSC
e. Command Clearance
f. Itineraries
g. Photocopy of passport
h. Summary of Information
i. PHS for Travel Abroad
j. Drug Test
OFFICE/CENTER
CLIENT STEPS PERSON
RESPONSIBLE
1. CGSC to 1. Receive
1 minute
submit FAT request
request.
2. CGSC 2. Evaluate and
students to scrutinize
2-3 working
submit documents.
days
necessary
documentary
requirements
3. Prepare a
International
communication
NIL Engagement
addressed to OJ8 10-15 minutes
NCO/Branch
for the approval of
CSAFP and DND.
4. Concurrence of
15 working
J-Staff then to
days
CSAFP.
5. Concurrence of
concerned staff
3-5 working
and approval of
days
SND. Issuance of
travel authority.
48
6. Receives travel
authority from
DND and copy 1 minute
furnish CGSC.
Submit after FAT 7. Receive after
report FAT reports and
extract the
significant details 1 day
to aid Joint
Education &
Trainings.
8. Submit after
FAT report to OJ8
for concurrences 5-7 working
of joint/concerned days
staff of CSAFP
and SND.
49
ACJCS for CEIS, JC6
Information Systems Management
50
1. Formulation of CEIS plans, programs, and policies
The OJC6 is the principal staff assistant of the Commander, AFPETDC in

matters pertaining to communications, electronics and information system (CEIS) in
the formulation of plans, policies, direction and supervision in support to the mission
of AFPETDC.
The OJC6 support to technological services to Command which include

crafting of plans, policies, standards, direction, and supervision in support to
Command’s mission.
Office or Division: Office of the Assistant Chief of Joint Command Staff for CEIS,
JC6
Type of Transaction: Unit to Unit
CEIS SOP’s Office of the ACJCS
ACJS forforCEIS,
CEIS,JC6
JC6
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Download the Upload the CEIS NIL 10 Minutes IT Support JC6
uploaded CEIS SOP’s
SOP’s
51
2. Development and Adaptation of AFPETDC Information Systems
The OJC6 through the AFPETDC-KMS provides an e-learning platform for the
CGSC Students.
JC6
Type of Transaction: By student request
Who may avail: CGSC Student- Officers
Student-Officer Information Form Office of the ACJCS
ACJS forforCEIS,
CEIS,JC6
JC6
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Fill-up the 1. Give the form 10 Minutes I.T. Support JC6
form. to the student.
2. Submit to JC6 2. Receive the 1 Minute I.T. Support JC6
NIL
Personnel submitted form.
3. Access the 3. Give the 10 Minutes I.T. Support KC6
System’s Link System’s Link
52
3. Emailing and Paperless System
The OJC6 provides support in routing communication documents of the

Command through the emailing and paperless system.
JC6
Who may avail: CGSC Student- Officers
Student-Officer Information Form Office of the ACJCS
ACJS forforCEIS,
CEIS,JC6
JC6
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
NIL
53
4. Book Management Information System
The OJC6 provides support an on-line management and borrowing of books

from the CGSC Library.
JC6
Personnel Information Form Office of the ACJCS
ACJS forforCEIS,
CEIS,JC6
JC6
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
NIL
54
5. Technical Support for the developed and adapted Information
Systems
The OJC6 provides technical support to the end-users of the Command’s

Information Systems.
JC6
Submit inquiry using Viber Office of the ACJCS
ACJS forforCEIS,
CEIS,JC6
JC6
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Ask question. 1. Give feedback. NIL 5 Minutes I.T. Support JC6
55
Command and General Staff College
Student Administration
56
1. In-Processing/Admission of Students
The CGSC conducts Professional Military Education, Professional Civilian

Education and Specialized Training Courses in order to develop higher leadership
and staff responsibilities in Joint, Combined, and Inter-agency operations in support
to the accomplishment of the AFPETDC mission.
Office or Division: Command and General Staff College

AFP Personnel/Non-Resident Instruction/International Military
Who may avail:
Students/Selected other Government Agencies
 Issuance of Training Directive  OJ8, AFP
 Submission of list of  Personnel Management Centers, Major
recommended principal and Services
alternate candidate  Prepared by individual unless indicated
 Submission of mandatory otherwise
requirements  Speech Laboratory
 Conduct of prequalifying test  V. Luna Center, AFP Medical Center
 Consolidation of GET, NPE,  Registrar, CGSC
and OI results and preparation  OTAG, AFP
of evaluation worksheet
 Submission of final list to OJ8
 Temporary Duty Order
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
In-Processing 1. Registration
and Admission 2. Registrar’s
Briefing on In-
Processing
Activities
3. Organizational
Briefing
4. CO,HSSG
Briefing on
Regulations,
Student Billeting NIL 5 days Registrar
Regulations,
Traffic Flow,
Billeting and
Parking
Assignments,
Messing Facility,
Physical Fitness
Gym, etc
5. Camp Rules &
Regulations
57
Briefing
6. Library,
Evaluation
Surveys etc
7. Issuance of
School Supplies
& Measurement
of Athletic
Uniform
8. Picture Taking
for CGSC Student
ID
9. CGSC
Curriculum
Briefing (Acad
Dept, Academic
Calendar, etc.)
Student
Handbook
Briefing
10. Course
Director’s Time
11. Masters
Degree Twining
Program Briefing
(ADMU & DAP)
12. Diagnostic
Test for Computer
Literacy
13. Briefing on IT
System,
Academic Portal,
ETC
14. Knowledge
Management
System (KMS)
Briefing
15. Lecture on
Critical Thinking
16. Lecture on
Writing a Basic
Essay
17. GAD Briefing
18. Security
Briefing
19. NRI Briefing(
for NRI only)
20. Rehearsal for
the convening of
the course
58
Opening
Ceremony of
CGSC
2. Out-Processing of CGSC Students
59
The CGSC conducts Professional Military Education, Professional Civilian
Education and Specialized Training Courses in order to develop higher leadership
and staff responsibilities in Joint, Combined, and Inter-agency operations in support
to the accomplishment of the AFPETDC mission.
Office or Division: Command and General Staff College

AFP Personnel/Non-Resident Instruction/International Military
Who may avail:
Students/Selected other Government Agencies
 Declaration of Graduates  Registrar, CGSC
 After training report  Head, Academic Center
 Clearance  AFPETDC Adjutant
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Out-Processing a. Provides
of students academic records
to graduating
students and
maintain copies of
the same for
safekeeping and
record purposes.
b. Acts as the
Secretariat for the
AFPETDC
Academic Board.
c. Coordinate
s with concerned
offices regarding
the issuance of
appropriate NIL 1 week Registrar
orders for all
students taking
the course.
Local:
1) Submit
accomplished
individual course
evaluation and
adjectival rating to
the Curriculum,
Faculty and
Education
Development
Center (CFEDC).
60
2) Submit
hard and
electronic copies
of the
Commandant’s
Paper to
Academic
Department.
3) Return all
borrowed items,
library
books/materials,
equipment, etc.
4) Settle all
obligations to the
College, including
obligations
incurred at the
College Grill.
5) Turn-in
room keys to
HHSSG,AFPETD
C.
6) Turn-in ID
card to OJC2.
7) Submit the
accomplished
College
Clearance Form
to the Registrar
Office.
IMS
1) Submit the
course evaluation
and adjectival
rating;
2) Returned
all issued and
borrowed items,
library books
equipment, etc;
3) Settle all
financial
obligations with
the college;
4) Turn-in
61
room keys to CO,
HSG of his
representative;
and
Secure College
Clearance.
Headquarters and Headquarters Service

Support Group
62
Base Support Services
1. Issuance of Group Orders
63
The Headquarters and Headquarters Service Support Group issues orders to
personnel who were previously or currently assigned at the HHSSG for purposes of
documentation or support requirements. The Group Orders serves as a basis for
reference to other future orders that will be issued to assigned personnel. The
Group also issues orders for personnel with specific tasks or mission when in
support to the Group’s overall mission.
Office or Division: Headquarters and Headquarters Service Support Group

Who may avail: All AFPETDC Personnel and CGSC Students
a. AFPETDC General/ Special
Office of the Adjutant, AFPETDC
Orders (Original or Photocopy)
b. Latest Summary of Information
Major Services Personnel Management Centers
(SOI)
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Receive and
1. Submit the authenticate the Admin Officer,
10 minutes
Requirements. Document HHSSG
Requirements.
2. Draft the Group
Admin Officer,
Orders for 1 hour
HHSSG
Approval.
3. Endorsed the
Orders for the Deputy Group
Approval of the NIL 10 minutes Commander,
Group HHSSG
Commander.
4. Approve and Group
Sign the Group 10 minutes Commander,
Orders. HHSSG
2. Return to 5. Issue/ Publish
HHSSG Office to the Group Orders Admin Officer,
10 minutes
receive Official to concerned HHSSG
Orders. Personnel/ Office.
2. Request for Personnel
64
The Headquarters and Headquarters Service Support Group accommodates
the additional personnel upon reporting coming from different AFP units through the
ACJCS for Personnel, JC1 in order to properly fill-up personnel manning
requirements of the Command based on the Authorized Troop Strength (ATS) prior
distribution to other staff offices and centers.

Who may avail: All AFPETDC Personnel
Memo/ Letter of Request from Requesting Office
Requesting Office/ Center
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit the
1. Receive the Admin Officer,
Letter Request/ 10 minutes
Letter Request. HHSSG
Memo.
2. Request for the
Dep Group Cmdr,
Approval on the 1 hour
HHSSG
Letter Response.
3. Approve and
NIL Group Cmdr,
Sign the Letter 10 minutes
HHSSG
Response.
2. Receive the 4. Issue/ Publish
approved Group the Group Orders/
Admin Officer,
Orders/ Letter Letter Response 10 minutes
HHSSG
Response. to concerned
Personnel.
3. Investigation Service
65
The Headquarters and Headquarters Service Support Group through the
office of JC1 facilitates the investigation process in coordination with the office of
JC2 prior submission to the Command.

Classification: Complex
Memo/ Letter of Request from OJC1
Requesting Office
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit the 1. Receive the
Admin,
Letter Request/ required reports 15 minutes
HHSSG
Memo. and documents.
2. Issue
appropriate
Admin,
orders to 10 minutes
HHSSG
concerned
personnel.
3. Conduct
Investigation
Investigation to all
1 - 5 Days Branch Chief,
concerned
HHSSG
personnel. NIL
4. Prepare the
Investigation Investigation
Report for 1 Day Branch Chief,
submission to HHSSG
Headquarters.
2. Submit 6. Submit report
required to Headquarters
documents and for approval and Admin,
10 minutes
reports. submission to HHSSG
Higher
Headquarters.
4. Security Service
66
The Group through the office of JC1 is responsible for the detail of personnel
particularly for the CDEP, Sentinel and Roving Guards.

Memo/ Letter of Request from OJC1
Requesting Office
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit the 1. Receive the
Admin,
Letter Request/ required reports 15 minutes
HHSSG
Memo. and documents.
2. Issue
appropriate
Admin,
orders to 10 minutes
HHSSG
concerned
personnel.
3. Conduct
Investigation
Investigation to all
1 - 5 Days Branch Chief,
concerned
HHSSG
personnel. NIL
4. Prepare the
Investigation Investigation
Report for 1 Day Branch Chief,
submission to HHSSG
Headquarters.
2. Submit 6. Submit report
required to Headquarters
documents and for approval and Admin,
10 minutes
reports. submission to HHSSG
Higher
Headquarters.
5. Engineering Service
67
office of OJC4 is responsible for the implementation of maintenance of facilities for
the adequate and conducive learning and development facilities for the faculty and
students of the AFPETDC.

a. Approved APB FY2020 OJC4
b. PAPs
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit 1. Receive the
Engineering Chief,
required required 15 minutes
HHSSG
documents. documents.
2. Determine the
Engineering NCO,
facility for Repair 1 Day
HHSSG
and Maintenance.
3. Prepare and
submit request NIL
Engineering NCO,
document for 1-2 Days
HHSSG
submission to
OJC4.
4. Inspection on Engineering Chief
2. Receive
the completed and Group
Certificate for 2 Hours
repair and Commander,
TIAC
rehabilitation. HHSSG
6. CEIS Service
68
office of OJC4 is responsible for the implementation of maintenance of COMEL for
the adequate Communication for the faculty and students of the AFPETDC.

Who may avail: All AFPETDC Units
a. Approved APB FY2020 OJC4/OJC6
b. PAPs
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
COMEL Chief,
HHSSG
2. Determine the
communication COMEL NCO,
1 Day
for Repair and HHSSG
Maintenance.
3. Prepare and
NIL
submit request
COMEL NCO,
HHSSG
submission to
OJC4.
4. Inspection on COMEL Chief and
2. Receive
the completed Group
TIAC
7. Motorpool and Transportation Service
69
office of OJC4 is responsible for the implementation of maintenance of vehicle and
transportation for the adequate vehicles for the faculty and students of the
AFPETDC.

Who may avail: All AFPETDC Units
a. Approved APB FY2020 OJC4/OJC6
b. PAPs
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Motorpool Chief,
HHSSG
2. Determine the
communication Motorpool NCO,
1 Day
for Repair and HHSSG
Maintenance.
3. Prepare and
NIL
submit request
Motorpool NCO,
HHSSG
submission to
OJC4.
4. Inspection on Motorpool Chief
2. Receive
the completed and Group
TIAC
Joint and Combined Training Center

70
Joint and Combined Training
Joint and Combined Training
71
The mission of Joint and Combined Training Center is to plan, facilitate, and
conduct joint, combined and interagency trainings and exercises in support to the
accomplishment of AFPETDC mission. Hereunder are JCTC’s functions:
 Plans, coordinates, implements and supervises the conduct of joint

training and exercises
 Supervises and integrates AFP schools and units conducting joint and
combined trainings
 Support to AFP-wide Joint, Inter-agency and multi-national C2 exercises.
Office or Division: Joint and Combined Training Center

Classification: Technical
Type of Transaction: Request based on its purpose
AFPETDC, Major Services, ETDC and Unified Command
Who may avail:
Education Training Staff
Unit request with program details Admin Branch, JCTC
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Send a request Facilitate the
to AFPETDC conduct of AFP Head, Training
As
Joint Exercise 2 weeks and Exercise
programed
Department
Send a request Conduct Joint
to AFPETDC Operations
Planning Training As Head, Training
to Unified programed 3 weeks and Exercise
Commands Department
Send a request Conduct

to AFPETDC Interagency Head, Training
Focus Group As and Exercise
1 Month
Discussion programed Department
(FGD)
Joint Simulation and Wargaming Center
72
Joint Simulation and Wargaming
73
The Joint Simulation and Wargaming Center provide simulation and
wargaming requirements for joint and combined operations planning and exercises in
order to support the Joint Force Development of the AFP.
 Joint Training Support the all level, PME
 Support to Joint Training and Education of Combatant Command/UC
 Support to AFP-wide Joint, Inter-agency and multi-national C2 exercises.
Office or Division: Joint Simulation and Wargaming Center

Classification: Technical
Type of Transaction: Request based on its purpose
Who may avail:
Unit request with program details Admin Branch prepare appropriate request
address to the cognizant staff/ unit.
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Send a request Conduct Focus
to AFPETDC Group Discussion As 2 weeks Head Exercise
(FGD) with programed Management
requesting party Division
Joint Doctrine Development Center
74
1. Development of Manual
75
The Joint Doctrine Development Center develops doctrine manuals to
enhance the culture of jointness in the AFP.
Office or Division: Joint Doctrine Development Center

Who may avail: AFP Unit/Office
1. Planning and Initiation (Phase I):
a. Letter Request
b. Concept of Development
c. Outline Structure
d. Project Timeline
e. Project Management Team Crafted by Proponent
f. Project Budget/ Program of
Expenditure
g. Panel of Experts
h. Concept of TEV
i. Proposed Distribution List
2. Research & Development
(Phase II):
a. Research & Development
a. Doctrine Development Department (DDD),
Memorandum
JDDC
b. Writer’s Draft
b. Project Management Team (PMT)/
c. Coordinating Draft
Proponent
d. Proponent-Cleared Draft
(PDC)
3. Test, Evaluation & Validation
(Phase III):
a. Pre-TEV (Doctrine
Proposal)
b. TEV Committee (Deliberate Standards, Test, Evaluation and Validation
PCD) Department (STEVD), JDDC
c. TEV Sub Com (Deliberate
PCD)
d. Validation of the approved
PCD (AFPDB)
4. Approval & Promulgation (Phase
IV)
Endorsement of the validated OJ8, AFP
manual to the approving
authority
5. Publication & Distribution
(Phase V):
Admin, JDDC
Printing and Distribution of the
approved manual
6. Application & Review (Phase
VI):
End Users
a. Indoctrination and
application of doctrine
76
manual for three (3) years
b. Review the effectiveness of
doctrine manual
7. Revision (Phase VII):
Rewriting (procedural or
operational) of doctrine manual Proponent
based on the result of
application and review
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Planning and 1.1 Check
Initiation (Phase completeness of
I): Doctrine Proposal
1.2 Pre-Test,
1. Formulate and Evaluation &
submit Doctrine Validation (Pre-
2 months DDD/STEVD
Proposal to TEV) of the
JDDC Doctrine Proposal
1.3 Issue
Research and
Development
Memorandum
Research & 2.1 Monitor and
Development check
(Phase II): completeness of
2.1 Submission contents based on
of Writer’s Draft doctrine proposal.
of the proposed 2.2 Assist PMT in
manual. the formatting of
2.2 Conduct of the proposed NIL
internal and manual.
external review 2.3 Subjects PCD
of the draft and to Pre-TEV prior
submit the deliberation of
5 months DDD/STEVD
Coordinating the Sub-
Draft. Committee,
a. 2.3 Submission AFPDB.
of PCD. 2.4 Approves the
deliberated PDC
and published as
interim manual.
2.5 Distribute the
interim manual to
the end users (list
provided by the
proponent).
Test, Evaluation 3.1 Consolidate all
& Validation inputs/ comments 12 months STEVD, JDDC
(Phase III): recommendations
77
3.1 Evaluate, from the end-user
validate and prior endorsement
incorporate the to proponent for
consolidated incorporation.
inputs. 3.2 Incorporated
3.2 Manual with comments from
incorporated proponents will be
comments will be subjected for Sub-
submitted to Com, AFPDB
JDDC. Deliberation.
3.3 Endorse
deliberated manual
to OJ8, AFP for
AFPDB validation.
4. Endorse
Approval & validated manuals
Promulgation to CSAFP/
3 weeks OJ8, AFP
(Phase IV) TDCSAFP for
approval and
promulgation.
5. Printing and
distribution of
Publication &
promulgated Admin Dept,
Distribution 5 weeks
manual based on JDDC
(Phase V):
the list provided by
the proponent.
Application &
Review (Phase 6. Assist
VI): proponent in
4.1 Monitors the monitoring the 3 years End-users
application of the application of the
manual by the manual.
end-users
Revision
(Phase VII):
5.1 PMT and the
proponent will
gather and
collate
7. Seven (7)
comments from
phases of Doctrine
the end-users.
Development DDD/ STEVD,
5.2 Proponent 9 months
Process will be JDDC
will identify if the
applied.
manual will be
retained or
revised based on
the gathered
comments from
the end-users
and capability
78
enhancement
5.3 If the
proponent found
that the doctrine
manual needs to
be revised, they
will recommend
to JDDC through
doctrine proposal
for its revision
2. Copy of Doctrine Manual
79
The Joint Doctrine Development Center provides electronic copy (e-copy) of
doctrine manual to the requesting units/individuals not included in the distribution list
prepared by the proponent.

Type of Transaction: Unit/Personnel to Unit
Who may avail: AFP Personnel
Unit/Individual Request Prepared by individuals or units.
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Submission of 1. Approval of Varies on the
request for the Director, JDDC. availability of
availability of identified Admin
NIL
identified doctrine Department
2. Provide e-copy.
doctrine manual
manual. requested
3. Provision of Lecturer on Doctrine Development

80
The Joint Doctrine Development Center provides competent Subject Matter
Expert (SME) on Doctrine Development matters.

Who may avail: AFP Units/Offices
Unit request Requesting unit/office
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Submission of Coordinate with
request for the the requesting
1 week prior
availability of unit to affirm or
NIL the scheduled Admin Dept
SME and the adjust the
lecture.
topic to be requested
discussed schedule
81
4. Awards and Decorations
The Joint Doctrine Development Center facilitates the issuance of appropriate
awards and decorations to the deserving Leader/Member of the Project
Management Team (PMT) who formulated and developed doctrine manual.

Who may avail: Project Management Team (PMT)
a. Recommendation and citation for
the appropriate awards and
Proponent
decorations.
b. Awards Matrix
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Varies on the
convening and
approval of
Validation of AFP Awards
Submission of
submitted matrix and
recommendation Admin
prior NIL Decorations
of awards and Department
endorsement to Board and AFP
decorations.
AFPETDC. Regulations
Board after
endorsement of
AFPETDC.
82
5. Awards and Incentives
The Joint Doctrine Development Center facilitates the issuance of awards and
incentives to Project Management Team (PMT) that formulated and developed
doctrine manuals.

Who may avail: Project Management Team (PMT)
a. Proof that applicant or PMT
Leader/Member is not receiving
collateral pay
b. Request for Issuance of IDP
DDD/Admin Dept, JDDC
orders of PMT
c. Submission of all requirements
pertaining to IDP in respective
Branch of Service.
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Inform JDDC of Monitor PMT if
the status of they are qualified Varies on the
collateral pay to received or publication of Admin
NIL
entitlement prior not to receive orders from Department
issuance or non- IDP OTAG
issuance of IDP
83
Curriculum Faculty Evaluation and
Development Center
Education and Training Evaluation
84
1. Issuance of Center Orders
The Curriculum Faculty Evaluation and Development Center Orders are

issued to personnel who were previously or currently assigned at the Center for
purposes of documentation or support requirements. The Center Orders serves as a
basis for reference to other future orders that will be issued to the assigned
personnel. The Center also issues orders for personnel with specific tasks or
mission when in support to the Center’s overall mission.
Office or Division: Curriculum Faculty Evaluation and Development Center

Type of Transaction: G2G – Government to Government
Who may avail: All AFP Military Personnel and Civilian Human Resource
a. AFPETDC General/ Special
Office of the Adjutant, AFPETDC
Orders (Original or Photocopy)
b. Latest Summary of Information
Major Services Personnel Management Centers
(SOI)
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Receive and
1. Submit the authenticate the Admin Officer,
10 minutes
Requirements Document CFEDC
Requirements
2.Draft the
Admin Officer,
Center Orders 1 hour
CFEDC
for Approval
3.Approve and NIL
Sign the Center 10 minutes Director, CFEDC
Orders
4. Issue/ Publish
2. Return to
the Center
CFEDC Office to Admin Officer,
Orders to 10 minutes
receive Official CFEDC
concerned
Orders
Personnel/ Office
85
2. Requests for Personnel
The Curriculum Faculty Evaluation and Development Center accommodates

the requests of the Higher Headquarters, AFPETDC Headquarters and Centers for
additional personnel either for special or temporary duties in addition to their tasks at
CFEDC to support the Center’s Mission such as evaluators, trainers, and technical
working group members.

Who may avail: AFPETDC Offices and Centers
Memo/ Letter of Request from Requesting Office/ Center
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit the
Letter Request. CFEDC
Memo.
2. Draft the
Center Orders/ Admin Officer,
1 hour
Letter Response CFEDC
for Approval.
3.Approve and
Sign the Center NIL
10 minutes Director, CFEDC
Orders/ Letter
Response.
approved Center the Center
Orders/ Letter Orders/ Letter Admin Officer,
10 minutes
Response. Response to CFEDC
concerned
Center/ Office.
86
3. Requests for Information
The Curriculum Faculty Evaluation and Development Center shares

information to AFPETDC Offices and Centers and other AFP Education and Training
Units (ETUs) through the release of research reports, evaluation results and through
scheduled interviews, consultations and small group discussions.

Who may avail: All AFPETDC Offices and Centers and AFP ETUs
Memo/ Letter of Request from Requesting Office/ Center
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Submit the
Letter Request. CFEDC
Memo.
2. Coordinate
with concerned Admin Officer,
1-2 Days
SME/ Resource CFEDC
Person.
3. Draft the
Center Orders/ Admin Officer,
1 hour
Letter Response CFEDC
for Approval.
3.Approve and
Sign the Center
10 minutes Director, CFEDC
Orders/ Letter
Response.
NIL
approved Letter the Letter
Response. Response to
Requesting
Center/ Office
Admin Officer,
and schedule an 2-3 Days
CFEDC
appointment or
prepare
requested
information
materials.
3. Receive 4. Send or hand
required over requested Admin Officer,
information information CFEDC and SME
2-3 Days
materials and/or materials and/or or Concerned
return during the facilitate the CFEDC Branch
scheduled interview,
87
interview, consultation or
consultation or small group
small group discussion.
discussion.
88
4. Issuance of Library Clearance Certificate
The Curriculum Faculty Evaluation and Development Center releases Library

Clearance Certificates as a requirement for graduating students and officers who are
to be relieved/reassigned from AFPETDC. This Library Clearance Certificate is a
requirement for the release of Unit Command Clearance.

Who may avail: All AFPETDC Personnel and CGSC Students
Books, References and Materials AFPCGSC Library
Borrowed
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Return all
books,
1. Verify/ Confirm
references and
List with Admin Officer,
materials 5 minutes
AFPCGSC CFEDC
borrowed from
Librarian
AFPCGSC
Library
2. Draft the
Library
NIL Admin Officer,
Clearance 3 minutes
CFEDC
Certificate for
Approval
3.Approve and
1 minute Director, CFEDC
Sign Clearance
2. Receive the
Library 4. Issue the Admin Officer,
1 minute
Clearance Certificate CFEDC
Certificate
89
5. Course Evaluation
The Curriculum Faculty Evaluation and Development Center conducts Course

Evaluation on various Education and Training Courses in order to provide feedback
and insights on how to improve the course or enhance the curriculum.

Who may avail: CGSC and other AFP ETUs
a. Course Curriculum/ Program of Education and Training Unit/ School/ Training
Instruction/ Course Details Center
b. List of References Used
c. List of Equipment/ Facilities Used
d. List of Students
OFFICE/CENTER
FEES TO PROCESSING
CLIENT STEPS AGENCY ACTION PERSON
BE PAID TIME
RESPONSIBLE
1. Submit
1. Receive the Curriculum
required
required reports 15 minutes Evaluation Branch
documents and
and documents Chief, CFEDC
reports.
2. Determine the
Curriculum
schedule of
1 Day Evaluation Branch
availability of
Chief, CFEDC
Evaluators
Curriculum
3.Conduct the
5-10 Days Evaluation Branch
Course Evaluation
Chief, CFEDC
4. Analyze Results
of Evaluation, Draft None Curriculum
an After Evaluation 5 Days Evaluation Branch
Report with Chief, CFEDC
Recommendations
5. Approve the
After Evaluation
2-3 Days Director, CFEDC
Report for
Publication
After Evaluation the After Evaluation Curriculum
Report with Report to 10 minutes Evaluation Branch
Recommendati concerned AFP Chief, CFEDC
ons ETU
90
6. Curriculum Development Course
The Curriculum Faculty Evaluation and Development Center conducts

Curriculum Development Course to various Education and Training Units in order to
capacitate ETUs under the AFP Curriculum Development System.

a. List of Recommended Students Education and Training Unit/ School/ Training
b. Complete Course Admission Center
Requirements
OFFICE/CENTER
FEES TO PROCESSING
BE PAID TIME
RESPONSIBLE
1. Submit Curriculum
1. Receive the
required 15 minutes Evaluation Branch
required documents
documents. Chief, CFEDC
2. Determine the
schedule,
availability of Curriculum
training funds, 3-5 Days Evaluation Branch
qualified faculty and Chief, CFEDC
appropriate training
facility
Curriculum
3.Conduct the
15-20 Days Evaluation Branch
Course
Chief, CFEDC
NIL
4. Conduct
Assessment of
Students, Finalize Curriculum
Grades and 5 Days Evaluation Branch
Confirmation of Chief, CFEDC
Graduates through
the ETB
5. Issue Certificates
to Students/
2. Receive Curriculum
Publish the After
Certificate of 2-3 Days Evaluation Branch
Training Report to
Completion. Chief, CFEDC
concerned AFP
ETU
91
7. Instructor Qualification/ Enhancement Courses
The Curriculum Faculty Evaluation and Development Center provides

Instructor Qualification Course in order to capacitate personnel assigned at AFP
Education and Training Units or personnel who wish to pursue future careers as
Instructors.

a. List of Recommended Students Education and Training Unit/ School/ Training
b. Complete Course Admission Center
Requirements
OFFICE/CENTER
FEES TO PROCESSING
BE PAID TIME
RESPONSIBLE
1. Submit 1. Receive the Faculty Evaluation
required required 15 minutes Branch Chief,
documents. documents. CFEDC
2. Determine the
schedule,
availability of Faculty Evaluation
training funds, 3-5 Days Branch Chief,
qualified faculty and CFEDC
facility.
Faculty Evaluation
3.Conduct the
15-20 Days Branch Chief,
Course.
CFEDC
NIL
4. Conduct
Assessment of
Students, Finalize Faculty Evaluation
Grades and 5 Days Branch Chief,
Confirmation of CFEDC
Graduates through
the ETB.
to Students/
2. Receive Faculty Evaluation
Publish the After
Certificate of 2-3 Days Branch Chief,
Training Report to
Completion CFEDC
concerned AFP
ETU.
92
8. Instructors and Evaluators Enhancement Workshop
The Curriculum Faculty Evaluation and Development Center regularly

conducts Instructors and Evaluators Enhancement Workshop in order to standardize
and continue the development of qualified instructors and evaluators assigned at
various AFP Education and Training Units.

List of Recommended Participants Education and Training Unit/ School/ Training
Center
OFFICE/CENTER
FEES TO PROCESSING
BE PAID TIME
RESPONSIBLE
2. Determine the
schedule,
facility. NIL
Faculty Evaluation
3.Conduct the
Workshop.
CFEDC
2. Receive to Participants/
Faculty Evaluation
Certificate of Publish the After
Attendance/ Training Report to
CFEDC
Participation concerned AFP
ETU.
93
9. Stakeholder’s Satisfaction Survey
The Curriculum Faculty Evaluation and Development Center caters to the

requests of AFP ETUs for a survey of Stakeholder’s Satisfaction in order to assess
the level of responsiveness of education and training courses currently being offered
and to gain insights and feedback.

List of Recommended Participants Education and Training Unit/ School/ Training
Center
OFFICE/CENTER
FEES TO PROCESSING
BE PAID TIME
RESPONSIBLE
2. Determine the
schedule,
facility. NIL
Faculty Evaluation
3.Conduct the
Workshop.
CFEDC
2. Receive to Participants/
Faculty Evaluation
Certificate of Publish the After
Attendance/ Training Report to
CFEDC
Participation concerned AFP
ETU.
94
10. Requests for Subject Matter Experts (SME)
The Curriculum Faculty Evaluation and Development Center accommodates

the requests of the Higher Headquarters, AFPETDC Headquarters, Centers and
AFP ETUs for Subject Matter Experts to assist AFP ETUs in providing quality
instruction during the conduct of various education and training courses.

Who may avail: Various AFP Units and ETUs
Memo/ Letter of Request from Requesting Office/ Center/ ETU
Requesting Office/ Center/ ETU
OFFICE/CENTER
FEES TO PROCESSING
BE PAID TIME
RESPONSIBLE
1. Submit the 1. Receive the Education and
Letter Request/ Letter Request Training
Memo 10 minutes Development
Branch Chief,
CFEDC
2. Determine the
schedule of
Education and
availability of
Training
Subject Matter
2-3 hours Development
Experts and
Branch Chief,
prepare appropriate NIL
CFEDC
Letter Orders and
Letter of Response
3.Approve and Sign
the Letter Orders/ 10 minutes Director, CFEDC
Letter Response
2. Receive the 4. Issue/ Publish Education and
approved the Center Orders/ Training
Center Orders/ Letter Response to 10 minutes Development
Letter concerned Center/ Branch Chief,
Response Office CFEDC
95
History and Lessons Learned Center
History Management
96
1. AFP Unit Seals and Logos Processing
The HLLC through the Executive Committee and the AFP HERALDRY Board
processes and facilitates the conduct of deliberations of the seals and logos of AFP Units
and Major Service units.
Office or Division: HISTORY AND LESSOS LEARNED CENTER

Who may avail: AFP Units/Major Services units
a. Standard format for the
presentation of seals and logos.
b. Secure copy of the policy on the
design of the seals and logos.
c. Schedule and venue of the
History Division, HLLC
deliberations.
d. Submission of names of the
presenter prior the deliberation.
e. Submit the required number of
folders to the Board.
OFFICE/CENTER
FEES TO PROCESSING
BE PAID TIME
RESPONSIBLE
1. Submission 1. Review the 5 working days
of the proposed completeness of before
History Division
logo prior of the the documents deliberation
presentation. submitted. schedule
2. Presentation 2. Evaluate the
of the proposed seals and logo
20 Mins History Division
seals and logo presented.
to the Board.
3. Refine the 3. If the seals and
logo/seal if logo had passed
corrections the deliberation, it
10 working
were given will be forwarded
NIL days or earlier
during the to the OCSAFP
depending on
deliberation. thence to DND
the availability History Division
and to the National
of important
Historical
personalities
Commission of the
and signatories
Philippines
(NHCP) for its
approval.
4. Receive the 4. Once approved,
NCHP the seals and logo
History Division
approved seal will be returned to
and logo. its units/offices.
97
2. Lessons Learned Development
The HLLC through the Lessons Learned Division develops lessons learned
from the various After Battle/Encounter Reports and other operations and events
conducted by AFP Unified Commands and Major Service Units.
Office or Division: HISTORY AND LESSOS LEARNED CENTER

Who may avail: AFP Units/Major Services units
a. Research plan
 Timeline
 Team composition
 Place of research
 Contact and resource persons
 Funds (APB)
 Equipment and supplies Lessons Learned Division, HLLC
 Coverage of research
 Safety and security
considerations
b. Mission/Letter Orders
c. Coordination with concerned Units
d. Directives and policies
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
1. Provide 1. Conduct 10 working
billeting and coordination with days before
accommodation the concerned scheduled
and units for the research Lessons Learned
transportation scheduled activities Division
assistance for activities of the
the research research team.
team.
2. Prepare the 2. Prepare the list
necessary of reports and
reports/documen other documents
NIL
ts to be collected that will be
by the research collected. Lessons Learned
1 Day
team and Division
provide available
personnel for the
conduct of
interviews.
3. Analyze and 5 working days
evaluate the (or depending Lessons Learned
available and on the bulk of Division
collected data. data)
98
4. Lessons
Learned Division
thru the TWG will
deliberate the
findings of the
Lessons Learned
available data 1 Day
Division
and validate the
identified lessons
which were
identified by the
research team.
5. Initiate the
publication of the
lessons and its 10 working Lessons Learned
circulations to days Division
various AFP
units.
99
Leadership Development Center
Leadership Development
100
Leadership Development
The Leadership Development Center develop the leadership character,

competence and capacity of the AFP Officers, Enlisted Personnel, Civilian Human
Resource, and Reservists in support to joint force development and be examples of
the best in Filipino Leadership.
Office or Division: AFP Leadership Development Center

Type of Transaction: Request base on its purpose
Who may avail:
Unit request with program details Admin Branch prepare appropriate request
address to the cognizant staff/ unit.
OFFICE/CENTER
CLIENT STEPS PERSON
ACTION BE PAID TIME
RESPONSIBLE
Send a request to Conducted Focus
Commander, Group Discussion
AFPETDC through (FGD), As Chief of
to concerned Conferences and programed 1/2 weeks respective
staffs Meeting with Branches
requesting party
101
FEEDBACK AND COMPLAINTS MECHANISM
How to send feedback Accomplish the Client Feed Back Form
and submit it to the Office of the ACJCS
for Personnel, JC1.
Client Feed Back Form could also be
sent to oc1personnel@gmail or mail us
at:
AFPETDC (Attn: JC1), Jacinto Bldg,
Camp General Emilio Aguinaldo,
Quezon City.
How feedbacks are processed Every Monday the Admin EP of OJC1 is
designated to compile all feedbacks
submitted to the Command.
Feedbacks requiring answers are
forwarded to the concerned Office or
Unit to submit the reply within three (3)
working days upon receipt of the
feedback.
The feedback shall be communicated
back to the concerned agency or person
where the feedback originated.
How to file a complaint Accomplish the Client Feed Back Form
and submit it to the Office of the ACJCS
for Personnel, JC1.
Complaints could also be sent to
oc1personnel@gmail or mail us at:
AFPETDC (Attn: JC1), Jacinto Bldg,
Camp General Emilio Aguinaldo,
Quezon City.
How complaints are processed Every Monday the Admin EP of OJC1 is
designated to compile all complaints
submitted to the Command.
Complaints are forwarded to the
concerned Office or Unit to submit the
reply within three (3) working days upon
receipt of the feedback.
The complaints shall be communicated
back to the concerned agency or person
where the feedback originated.
Contact information of CCB, PCC, ARTA: complaints@arta.gov.ph
ARTA 1-ARTA (2672)
PCC: 8888
CCB: 0908-881-6565 (SMS)
102
Jacinto Bldg, Camp General Emilio Aguinaldo
Quezon City
CLIENT FEEDBACK FORM
Type of Feedback
Compliment Complaint Suggestion
(attach additional sheets, if necessary)
COMPLIMENT
Please indicate the name of the personnel or Office or Unit you want to commend:
_____________________________________
Comments:
COMPLAINT
If you think we fell short in meeting your service expectations, please describe the
situation, indicate the name of the personnel or Office or Unit involved and the
date the incident occurred:
Personnel complained: ___________________________

Office or Unit complained: _________________________
Date of Incident: ______________________
Narration of Incident:
SUGGESTION
As a result of your experience with us, what service-related improvements can you
recommend?
ORIGINATOR’S CONTACT INFORMATION(Optional)

Name
Address
Contact Number
Email Address
103
Office Address Contact Information
Commander, AFPETDC Jacinto Bldg, CGEA 4321
Deputy Commander, Jacinto Bldg, CGEA 4411
AFPETDC
Chief of Staff, AFPETDC Jacinto Bldg, CGEA 5829
Inspector General, Jacinto Bldg, CGEA 4588
AFPETDC
Public Information Jacinto Bldg, CGEA 4411
Officer
Command Sergeant Jacinto Bldg, CGEA 8480
Major
Command Adjutant Jacinto Bldg, CGEA 4498
Management and Fiscal Jacinto Bldg, CGEA 4437
Office
ACJCS for Personnel, Jacinto Bldg, CGEA 4478
JC1
ACJCS for Intelligence, Jacinto Bldg, CGEA 4489
JC2
ACJCS for Operations, Jacinto Bldg, CGEA 5663
JC3
ACJCS for Logistics, Jacinto Bldg, CGEA 4429
JC4
ACJCS for Plans and Jacinto Bldg, CGEA 4476
Programs, JC5
ACJCS for CEIS, JC6 Jacinto Bldg, CGEA 4356
Command and Jacinto Bldg, CGEA 4523
General Staff
College
Headquarters and Jacinto Bldg, CGEA 4479
Headquarters
Service Support
Group
Joint and Combined Jacinto Bldg, CGEA 4473
Training Center
Joint Simulation and Jacinto Bldg, CGEA 4584
Wargaming Center
Joint Doctrines Bulwagang Isleta, CGEA 4910/4499
Development Center
Curriculum Faculty Jacinto Bldg, CGEA 4488
Evaluation &
Development Center
History and Lessons Jacinto Bldg, CGEA 6820
Learned Center
Leadership Jacinto Bldg, CGEA 4490
Development Center
104

AFPETDC Citizen Charter 1st Edition 2020

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AFPETDC Citizen Charter 1st Edition 2020

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ARMED FORCES OF THE PHILIPPINES

EDUCATION AND TRAINING COMMAND

To be a world-class institution for academic and professional excellence,

Office/ Center Page Number

Inspector General, AFPETDC 7

Inspector General Clearance Issuance 8

Public Information Officer 9

1. Photo Video Coverage 10

Command Sergeant Major, AFPETDC 12

1. Troop Information and Education 13

Management and Fiscal Office 15

Budget Management 16-17

1. Issuance of Clearances/Certification and

ACJCS for Intelligence, JC2 35

ACJCS for Operations, JC3 39

ACJCS for Logistics, JC4 41

ACJCS for Plans and Program, JC5 45

1. Admin/ Education and Training Enhancement

ACJC for CEIS, JC6 50

1. Formulation of CEIS plans, programs, and policies 51

1. In-Processing/Admission of students 57-59

Headquarters & Headquarters Service Support Group 63

1. Issuance of Group Orders 64

Joint and Combined Training Center 71

Joint and Combined Training 72

Joint Simulation and Wargaming Center 73

Joint Simulation and Wargaming 74

Joint Doctrines Development Center 75

1. Development of Manual 76-79

Curriculum Faculty Evaluation & Development Center 84

1. Issuance of Center Orders 85

1. AFP Unit Logos/Seals Processing 97

Leadership Development Center 100

Leadership Development 101

Inspector General Service

Office or Division: Office of the Command Inspector General

Office or Division: Public Information Office

The Public Information Officer is responsible for providing accurate and

Office or Division: Public Information Office

The Office of the Command Sergeant Major conducts TI & E during

Office or Division: Office of the Command Sergeant Major

The Office of the Command Sergeant Major counsels/advises Enlisted

Office or Division: Office of the Command Sergeant Major

Office or Division: Management and Fiscal Office (MFO)

Office or Division: Office of The Command Adjutant

The Office of the Command Adjutant facilitates the availability of appropriate

Office or Division: Office of The Command Adjutant

Office or Division: Office of The Command Adjutant

Office or Division: Office of The Command Adjutant

Office or Division: Office of The Command Adjutant

Office or Division: Office Of The Command Adjutant

Office or Division: Office of The Command Adjutant

2. For processing of appointment: Prepared by individual unless indicated

Office or Division: Office of the ACJCS for Intelligence, JC2

Office or Division: Office of the ACJCS for Intelligence, JC2

The OJC2 facilitates the application of Hawkeye Decals (type A/B/C) to

Office or Division: Office of the ACJCS for Intelligence, JC2

Operations and Resource Management

The OJC3 processes/take actions on the requested documents from different

Office or Division: Office of the ACJCS for Logistics, JC4

Office or Division: Office of the ACJCS for Logistics, JC4

Office or Division: Office of the ACJCS for Logistics, JC4

The OJC5 manages and supervises all administrative requirement of its