Exceptional Action Petition

Admissions and Records Office • 1000 W. Foothill Blvd., Glendora, CA 91741-1899 • (626) 914-8511 • www.citruscollege.edu

Date: ____________________ Term and Year: __________________________

Student Name: ____________________________________________ Student ID Number: ______________________

CRN: ___________ Course Name & Title: ______________________ Instructor: ______________________________

CRN: ___________ Course Name & Title: ______________________ Instructor: ______________________________

CRN: ___________ Course Name & Title: ______________________ Instructor: ______________________________

CRN: ___________ Course Name & Title: ______________________ Instructor: ______________________________

Citrus Email Address: ______________________________________ (you will be notified of the decision via email)

Select from the following (please see the informational page for assistance in selecting an action below):

College Error Drop w/out Record Drop w/ EW* Course Credit Other Petition
*If you are requesting an EW as a result of COVID-19 and its impact, you do not need to provide and explanation and you do not
need to attach supporting documentation.
Please explain the reason for your request and attach proof of your extenuating circumstance:

***Use additional pages if needed

Student Signature

FOR OFFICE USE ONLY

Petition received by: _________________________ Date: ___________ Documentation Attached: Yes No

Decision: Approve Deny

Comments: ______________________________________________________________________________________________

_____________________________________________ _____________
Signature of Dean of Enrollment Service or Designee Date
Processed by: __________________________ Date: ______________

Fees Removed Course Dropped w/out Record Course Dropped w/ W OR EW Course Added TSAAREV – PELL/BOGW

A&R 91418
 Exceptional Action Petition Information

Extenuating Circumstance
Extenuating circumstances are verified cases of accidents, illnesses or other circumstances beyond the control of the
student. When alleging extenuating circumstances, the student must provide third party proof of the extenuating
circumstances. Failure to provide proof will result in an automatic denial.
College Error
If there is an error in a student’s record, the student must provide proof of the error. Courses may be removed and fees
refunded if appropriate. The deadline to petition to correct an error is 30 days after the end of the term. Where the
alleged error is that the student never attended the course, the student must petition prior to the end of the next
summer term following the end of the class. If the student received a grade in the course, even when the student never
attended the class, the student must go through the grade change process (see below).
Drop w/out Record
All students who are still enrolled after the 20% mark (census), but who drop before the 60% mark, receive a
Withdrawal (W) notation. Students who were unable to drop by the 20% mark due to an extenuating circumstance can
petition to drop without notation. Students will be required to complete the Exceptional Action Drop Form in addition to
the Exceptional Action Petition. The deadline to petition to drop without notation is the 60% mark for a course.
Drop w/ W (Withdrawal)
The deadline to drop a class with a W is at the 60% mark. Once the drop deadline passes, students can no longer drop
the course and must receive a letter grade (not a W). When an extenuating circumstance prevented the student from
dropping the class by the 60% deadline, the student can petition to receive a W. Students will be required to complete
the Exceptional Action Drop Form in addition to the Exceptional Action Petition. The deadline to drop with a W is 30
days after the end of the term.
Excused Withdrawal: EW
Excused Withdrawal occurs when a student is permitted to withdraw from a course(s) beyond the time which no
notation is made for withdrawals due to specific events i.e. "extenuating circumstances" beyond the control of the
student affecting his/her ability to complete a course(s). Verifiable documentation must be presented upon petition by
the student. The EW symbol does not count in calculation of probation or dismissal and is not counted as an enrollment
attempt for purposes of course repetition. Please note that the EW symbol does count in the Federal financial aid
Satisfactory Academic Progress Calculations.
Course Credit
Students must add courses by the established add deadline. In cases where a student is in attendance prior to census
but doesn’t add the course by the add deadline, the student has two weeks from the add deadline to file a Late Add
Petition. Students who are not enrolled by the deadline date are not allowed to attend the course. Where extenuating
circumstances prevented the student from submitting a Late Add Petition, students can file an Exceptional Action
Petition to receive course credit along with a Late Add Petition. The deadline to petition for course credit is 30 days after
the end of the term.
Missed Deadlines on Other Types of Petitions/Forms
Students who miss a deadline to submit another petition/form due to an extenuating circumstance can submit that
other petition/form along with the Exceptional Action Petition.
Letter Grades
Where an extenuating circumstance prevented a student from successfully completing a course, the student can
petition to drop with a W. The deadline to petition to drop with a W is 30 days after the end of the term. Thereafter a
student can only petition to change a grade or W by petitioning the instructor. Under California Education Code Section
76224 and California Code of Regulations Title 5 Section 55025, the instructor can only change a grade based on
mistake, fraud, bad faith, or incompetency; an extenuating circumstance is not a valid reason to change a grade.
Financial Aid
Students receiving financial aid (other than the Board of Governor’s Fee Waiver) should consult with the Financial Aid
Office prior to requesting to drop courses. Students who drop courses may lose eligibility for financial aid based on
Satisfactory Academic Progress and may also need to repay part or all the financial aid they received.

A&R 91418