The pie charts show the results of a survey of 100 airport visitors in 2010 and 2015 about customer service quality at Luton Airport. Overall, in 2010 most visitors found the services satisfactory but many also thought they were poor, while in 2015 most found the services good or excellent with fewer dissatisfied visitors. Specifically, in 2010 45% found services satisfactory, 14% good, and 5% excellent, while 21% and 15% said poor and very poor, respectively. However, in 2015 39% said services were good, 28% excellent, over 15% satisfactory, and only 10% poor or very poor, showing improved airport service over the five-year period.
The pie charts show the results of a survey of 100 airport visitors in 2010 and 2015 about customer service quality at Luton Airport. Overall, in 2010 most visitors found the services satisfactory but many also thought they were poor, while in 2015 most found the services good or excellent with fewer dissatisfied visitors. Specifically, in 2010 45% found services satisfactory, 14% good, and 5% excellent, while 21% and 15% said poor and very poor, respectively. However, in 2015 39% said services were good, 28% excellent, over 15% satisfactory, and only 10% poor or very poor, showing improved airport service over the five-year period.
The pie charts show the results of a survey of 100 airport visitors in 2010 and 2015 about customer service quality at Luton Airport. Overall, in 2010 most visitors found the services satisfactory but many also thought they were poor, while in 2015 most found the services good or excellent with fewer dissatisfied visitors. Specifically, in 2010 45% found services satisfactory, 14% good, and 5% excellent, while 21% and 15% said poor and very poor, respectively. However, in 2015 39% said services were good, 28% excellent, over 15% satisfactory, and only 10% poor or very poor, showing improved airport service over the five-year period.
Paragraph 1 Introductio Paraphrase the question using synonyms; introduce the pie chart/s n in 1-2 sentences – what they show and the time. Paragraph 2 “Overall, …” Overview 2-3 main key features (biggest/smallest proportions; changes) Paragraph 3 Main Body Similarities Pie Chart 1 Element/Group 1 Paragraph 1 Paragraph 4 Main Body Differences Pie Chart 2 Element/Group 2 Paragraph 2
Pie Chart + Table/Graph
Paragraph 1 Introductio Paraphrase the question using synonyms; introduce the pie chart/s n in 1-2 sentences – what they show and the time. “Overall, …” Paragraph 2 2-3 main key features (biggest/smallest proportions; changes) Overview BOTH PIE CHART AND THE TABLE/BAR GRAPH SHOULD BE MENTIONED Paragraph 3 Main Body Similarities Pie Chart Element/Group 1 Paragraph 1 Paragraph 4 Main Body Differences Table/Bar Graph Element/Group 2 Paragraph 2
Links (pie charts + table/graph):
https://ieltsliz.com/answer-for-ielts-writing-task-1-2016/ https://ieltsliz.com/dec-2016-ielts-writing-task-1-sample-answer/ https://ieltsliz.com/ielts-table-three-pie-charts-model/ The pie charts illustrate the outcome of the survey conducted to a hundred visitors to Luton airport in order to evaluate their customer service, in 2010 and 2015. Overall, it can be seen that a lot of people were satisfied by the services offered in 2010, but there was also a large number who thought the services given were poor. However, after 5 years, this trend changed. It shows that many found the services to be both good and excellent, with a decline in the number of people who were unsatisfied. To begin with, in the year 2010, 45% of the respondents found the airport services satisfactory and exactly 14% rated it as good, while 5% considered the services excellent. Nevertheless, it also shows that the visitors rated it as poor and more so, very poor with 21% and 15%, respectively. Over the 5-year period, the trend showed an improved airport service in 2015, wherein 39% of the visitors thought that services were good. Moreover, exactly 28% of the respondents answered that they received an excellent service while more than 15% said it was satisfactory. Lastly, we can observe that around 10% rated the services poor and very poor in comparison to the 2010 survey. 205 words / Band Score – 9 Use References – the examiner needs to clearly see the main idea of each paragraph (in this example referencing is done to the specific years – 2010 and 2015) Use Linking Words ALWAYS COMPARE Do Not Forget about Specific Numbers If there are no dates, use Present