Professional Documents
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Airport Representative Resume Sampel
Airport Representative Resume Sampel
Work experience
Greets all Guests courteously, using the guest’s name where possible
The ability to efficiently co-ordinate and assist with all hotel guest arrivals at the airport
The ability to accord a professional airport meet and greet service, handling guest
luggage and escorting them to the waiting hotel car or Limousine
The ability to greet departing guest, proceed to take care of their baggage and escort to
check in counter
Make special flight arrangements, last minute flight change for guests, special VIP
arrangements
Make airline reservations, change flight requirements and purchase flight tickets
05/2005 - 04/2012
Chicago, IL
Possesses a proven background in maintaining strong cost control and quality standards
Possesses knowledge and skills necessary to understand and use financial reports
Demonstrates the ability to drive profitable growth while improving customer and
associate satisfaction
Demonstrates team management, delegation, issue resolution, coaching skills and ability
to motivate others and act as a change agent
Demonstrates organization and multi-project time/issue management
Concierge / airport representative
Verify the transportation report in advance and prepare for all arriving guests and
departing guests
Perform other tasks or projects as assigned by Bell Captain, Hotel Assistant Manager,
Front Office Manager, Director of Rooms and General Manager
Create WOW moments that last by offering them W’s Signature Service after drop off
while escorting them to their flight check in desk
Wait for the guest after the flight has landed with the Brand Approved, clean and well
maintained Welcome Board easily visible for guest departing from the gate
Ensure all guests names are spelt correctly and are easy to read from a distance
Assist guests with their luggage, and guide them to the pick up area. Wait with them until
pick up occurs and wish them a “Wonderful stay at W Taipei”
Education
Communicating with third party transportation company any delays and utilizing their
systems to check guest in
Handling guest arrival with pick up request, and arrange the transportation
To write great resume for airport representative job, your resume must include:
Telephone number
The section work experience is an essential part of your airport representative resume.
It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous airport representative
responsibilities. It's meant to present you as a wholesome candidate by showcasing your
relevant accomplishments and should be tailored specifically to the particular airport
representative position you're applying to. The work experience section should be the
detailed summary of your latest 3 or 4 positions. Representative Airport Representative
resume experience can include:
Greeting our guest as well as informing them of their
Responsible for welcome, greeting and assisting guests on their arrival at both
international & domestic airport terminals
Major/ minor
Year of graduation
Location of school
These are the four additional pieces of information you should mention when listing your
education on your resume.
Excellent communication skills in English & Arabic (oral and written).Fluency in any
other foreign language is an advantage
Good knowledge of the city and surrounding area
Promotes and maintains good relation with airline desk, customs, immigration and other
airport personnel
Assist guest with tracing of lost baggage in transit, cargo clearance, excess baggage,
airline seats or whenever required to
Updates airline arrival time and plan for any delays or diversion
Be environmental friendly, reduce waste, recycle when possible, and reuse whenever
applicable
Inform reception manager, concierge or guest relation officers when VIP on their way to
the hotel
Escort the guest to the official car rental and deals with authorized car rental staff