Progress test 8 – Critical incidents 1

Progress test 8 – Critical incidents 1

GRAMMAR
1   Making deductions about the past
Circle the correct verb.
Example: You can’t / could have forgotten Barbie’s
birthday again! She’ll be furious.
1 Karl must / can’t have missed his train otherwise
he’d be home by now.
2 Daniela can’t / might have called while we were out,
as she wanted to speak to me.
3 You can’t / must have met Jacques before because
he only moved here yesterday.
4 Sally could / must have changed jobs already, but
I’m not sure.
5 You may / must have had a brilliant holiday – your
photos are amazing.
/5
VOCABULARY
3   Describing strong feelings
Match words 1–5 with two words from the box with
the same meaning.
appalled  delighted  mortified  horrified 
baffled  intrigued  isolated  mystified 
thrilled  out of place  humiliated  fascinated
Example: alone isolated , out of place
1 pleased  ,
2 interested  ,
3 shocked  ,
4 embarrassed  ,
5 confused  ,
/5
4   Reflecting on the past

2   Conditionals – past and present Match the sentence halves.

Complete the sentences with the correct form of 1 I don’t regret

the verbs in brackets. Don’t use ’d contractions. 2 I wish
Example: I would have bought you a present yesterday 3 I’m not sorry
if I had had my credit card with me. 4 It’s a good thing
(buy, have) 5 If only I had listened,
1 If I German, I 6 I regret
German now. a not spending more time with my family.
(study, teach) b we wouldn’t be in such a mess.
2 We lost if you c about telling you the truth, as you needed to
to bring the map. know.
(not get, remember) d I hadn’t wasted so much money last year.
3 Where you 1 e leaving my last job.
now if I f I didn’t know what to expect.
you? (be, not help)
/5
4 If I then what I know now,
I married so young.
(know, not get)
5 Paul in France now if I
him from leaving.
(live, not stop)
/5

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Progress test 8 – Critical incidents 2

5   Languages EXPLORE WRITING

Complete the missing words in the sentences. 7   Writing a complaint about a service 1
Example: My m o t h e r tongue is Czech, which isn’t Choose the correct word, a, b or c.
really very useful outside the Czech Republic!
Example: I’m writing to my dissatisfaction with the
1 You have a very strong a when you speak service in your hotel.
a) express   b) give   c) make
English, so it can be difficult to understand you.
2 It’s important to use a m 1 I’d like to a complaint about the poor service.
dictionary when you learn a foreign language so you a) do   b) make   c) have
don’t translate from your own language all the time. 2 I you look into this matter as soon as possible.
3 English is one of the o languages of a) suggest   b) expect   c) think
the European Union. 3 I recommend you take action now.
4 There are a lot of regional d in the a) hardly   b) truly   c) strongly
United Kingdom. 4 I that you will respond to this email.
5 Julia is b  . She speaks fluent a) suggest   b) hope   c) recommend
French and Italian. 5 I to receive a formal apology.
/5 a) would like   b) like   c) suggest
/5
PRONUNCIATION 8   Writing a complaint about a service 2
6   Prominent words 1
Replace the underlined words with words from
Underline the two stressed syllables in each of the box.
these sentences.
regret  occurred  told  steps 
Example: If I’d married Julia, we could’ve had kids.
suggest you  confidence
1 If you hadn’t been late, we’d have caught the train.
Example: I think you should arrange for compensation
2 If I hadn’t resigned, I’d still be working in London. to be paid. suggest you
3 If I hadn’t gone to France, I wouldn’t have met my
1 I’d been informed that the service was free.
wife.
4 If you’d known the truth, you could have helped me.
2 I’m sorry for not insisting on immediate action.
5 If we’d bought a digital camera, we’d have taken
lots of pictures.
3 I hope you will be able to restore my faith in your
/5
hotel.
4 The incident happened when I checked in.

5 I hope you will take measures to improve your

service.
/5

TOTAL /40

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