WINDOWS VIRTUAL DESKTOP

USER LOGIN INSTRUCTION GUIDE

INTRODUCTION
Welcome to your Microsoft Windows Virtual Desktop!

For users that do not have a laptop and need to work remotely, BSC IT can provide a virtual Windows machine
that allows you to access BSC systems from any device with an internet connection. There are multiple
devices on which a virtual desktop can be installed/used:

• Any Windows PC
• iPad
• Android tablet
• Macintosh computers

Windows Virtual Desktop (WVD) is like BSC’s VDI setup. The difference is WVD is hosted by Microsoft and
VDI servers are hosted by Boston Scientific.

If you need any support for your Windows Virtual Desktop,

call the eSolution Center (all local numbers are listed on the next page)

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 eSolution Center Phone Numbers
United States/Canada APAC Countries
844-894-9124 (English Only) Support in English except where noted
Sales vBar: 800-896-6690 (US-only)
Australia: +61 2 8063 8141
EMEA Countries China (Mandarin): +86 21-6141-5988
English support offered at each number; local China (English): +86 21-2037-2580
language support offered as noted (during local Hong Kong (Mandarin): +852-296-07197
business hours) India: +91-124-6260577
Indonesia: 001803065057
Austria (German): +43 120 609 2621 Japan (Japanese):+81 368535610
Belgium (French): +32 25 85 5261 Korea (Korean): +82 2 3483 1835
Czech Republic: +420 23 905 0225 Malaysia: +604 5556777
France (French): +33 1 87 15 30 02 New Zealand: 0508456779
Germany (German): +49 699 4518 9839 Philippines: 180018880809
Greece: +30 210 300 1854 Singapore: +65 6418 8111
Ireland: +353 1 761 7723 Taiwan (Mandarin): +886 2-26528198
Italy (Italian): +39 029 138 7136 Thailand: 1800019213
Lebanon: +48 224 186701
Netherlands: +31 70 700 7525
Poland: +48 224 186701 LATAM Countries
Romania: +40 373 788 580 Spanish/English support, except in Brazil
Russia: +7 499 951 6246
South Africa: +27 21 427 6098 Argentina: +800-266-7473
Spain (Spanish): +34 918 363 704 Brazil (Portuguese/English):
Sweden: +46 850 163 213 +55 0800 047 4403
Switzerland (French, German, Italian): Colombia: +800-011-1012
+41 44 524 65 90 Costa Rica: +506 24841100
Turkey: +48 224 186701 Mexico: +800-062-5359
United Kingdom: +44 203 901 8050 Puerto Rico: +83 32373885
United Arab Emirates: +971 800 0357 04504
Unlisted Countries: +48 224 186701

eSolutionCenter@bsci.com | eSC Yammer

https://www.bostonscientific.com/en-US/about-us/eSolutionCenter.html

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MICROSOFT WINDOWS SETUP (ANY WINDOWS PC)

1. Download the Windows setup from Microsoft website by clicking here. Most users will choose the Windows
64-bit (you should choose the version that matches the version of Windows you have - click here for
instructions on how to check the version)

2. Once you choose the Windows version that you have, choose the option to Save. Following the download,
click on Open Folder to launch a new window with the downloaded file selected.

3. A new window (File Explorer) will open with the file highlighted. Double-click the file to install the program.

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4. Click Next to begin the installation.

5. Click the box to accept the License Agreement.

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6. Choose the first option (prevents the need for administrative passwords with this option).

7. Click Finish to close the installer and to launch the program.

8. Click on Subscribe.

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9. Sign in on the Microsoft screen with your Boston Scientific email address only (@bsci.com)

10. At this screen, you should only see one option (referred to as your “Subscription”). Click on BSC Prod CUS
icon (or the only icon listed).

11. Authentication: Enter your networkID and password that you use to log into your normal BSC computer.

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12. If your mobile number is registered in the Global Address List (GAL), you can choose the SMS Text option.

If 2-Factor Authentication is not set up (phone isn’t listed), you will need to request an authentication code
that you will call into the eSolution Center to retrieve (must be done by phone call). Or you can install the
Secure Auth app on your mobile device; use the Secure Auth App instruction guide or call the eSolution
Center for assistance.

13. The first-time setup will ask for your permission to allow BSC IT to push some security settings to your
device, so click Allow.

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14. Once the policies are pushed, after a few moments, you can click Done.

You will see this window and after a few moments, you will see the familiar Blue Screen Banner.

Click OK.
You now have access to all BSC Systems from a non-BSC computer as if you were in a BSC office – your file
shares, BSC Intranet, and BSC applications.

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IPAD/IPHONE SETUP
If you have an iPad with at least iOS 13.0, you can install the Microsoft Remote Desktop app on your iPad.
Guide: https://docs.microsoft.com/en-us/azure/virtual-desktop/connect-ios
1. Go to your Apple App Store and search for Microsoft Remote Desktop. Click Get or Install

2. You will see a few permissions to allow access to Bluetooth, your camera, and your microphone; allow all
the connections.

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3. Launch the app and in the top right corner, tap the + icon and choose Add Workspace.

4. In the Add Workspace window, enter this URL: https://rdweb.wvd.microsoft.com and tap Next.

5. Your name/picture should show up in the next screen. Tap your profile picture.

6. Choose your Virtual Desktop, which should be named WVD Prod UKS. It may be named differently, but
there should only be one icon to select. Tap that one.

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7. The next screen will ask for your Boston Scientific username and password. Enter it in the format
“bsci\username” followed by your network password and then click Continue.

8. If your mobile number is registered in the Global Address List (GAL), you can choose the SMS Text option.

If 2-Factor Authentication is not set up (phone isn’t listed), you will need to request an authentication code
that you will call into the eSolution Center to retrieve (must be done by phone call). Or you can install the
Secure Auth app on your mobile device; use the Secure Auth App instruction guide or call the eSolution
Center for assistance.

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After a few moments you will see the blue Boston Scientific Banner, please tap OK. You are now connected to
Boston Scientific applications, file shares, intranet, and more.

To access the BSC Home Page from the Edge browser, click on the dark blue E Icon and then type
inside.bsci.com in the URL bar.

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When you are done working in the virtual desktop, click on the Start menu, and choose Sign Out.

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ANDROID SETUP
1. Go to the Google Play Store and search for Microsoft Remote Desktop.Tap Install and Open once finished.

2. Click Accept.

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3. In the next window, tap the + symbol and choose Add Remote Resource Feed

4. Enter the URL as https://rdweb.wvd.microsoft.com and click Done.

5. Sign in with your Boston Scientific email address.

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6. Enter your network ID and password that you use to login to your Boston Scientific computer.

7. If your mobile number is registered in the Global Address List (GAL), you can choose the SMS Text option.

If 2-Factor Authentication is not set up (phone isn’t listed), you will need to request an authentication code
that you will call into the eSolution Center to retrieve (must be done by phone call). Or you can install the
Secure Auth app on your mobile device; use the Secure Auth App instruction guide or call the eSolution
Center for assistance.

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8. Once you receive the code (via Text or eSC call or SecureAuth app), enter the code in the appropriate box.

9. After SecureAuth authentication, choose the Remote Desktop (should only have one option displayed)

10. You will be asked for permissions to trust the BSC computer and allow access to your mobile device.
Tap allow.

11. After a few moments, you will see the Blue Welcome Banner and you now have access to the BSC
Intranet, network file shares and BSC applications from your Android device.

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MACINTOSH SETUP
1. Click on the Apple icon in the top left corner and choose App Store.

2. Search for Microsoft Remote Desktop in the Search window and click Install.

3. After you click open, there should be two tabs, named PCs and Workspaces. Click on Workspaces to add
the Boston Scientific workspace.

4. Enter the following website in the workspace window: https://rdweb.wvd.microsoft.com and then click add
in the bottom right corner.

5. At the Microsoft sign-in screen, enter your Boston Scientific email address: firstname.lastname@bsci.com

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6. Enter your network ID and password that you use to login to your Boston Scientific computer.

7. If your mobile number is registered in the Global Address List (GAL), you can choose the SMS Text option.

If 2-Factor Authentication is not set up (phone isn’t listed), you will need to request an authentication code
that you will call into the eSolution Center to retrieve (must be done by phone call). Or you can install the
Secure Auth app on your mobile device; use the Secure Auth App instruction guide or call the eSolution
Center for assistance.

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8. Once you receive the code, enter it in the appropriate box.

9. You should only see one option. Double-click to open the desktop.

10. Once you choose the desktop, you will need to login once again with your Boston Scientific username and
password. Use the following format: “bsci\username”

11. A blue banner will appear. You are now connected to all BSC resources.

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