PATA AGM Working Papers 2016

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The 65th PATA

Annual General Meeting


(PATA AGM)

Working Papers

May 21, 2016


Dusit Thani Guam Resort
Guam, USA
CONTENTS
Page

Index --------------------------------------------------------------------------------------------------- 1

Acknowledgement ------------------------------------------------------------------------------- 3

Agenda ----------------------------------------------------------------------------------------------- 5

Minutes - AGM 2015 ------------------------------------------------------------------------------- 6

Procedure 15-32

General Procedure For The Annual Meeting ------------------------------------------------- 15


Member Having Voting Rights As Of 28 April 2016 ----------------------------------------- 17
Rules of Procedure -------------------------------------------------------------------------------- 28

Management 32-37

2015/2016 Officers and Board of Members ------------------------------------------------- 32


2015/2016 Executive Board --------------------------------------------------------------------- 36

Operations 38-69

Summary of PATA Executive Board Actions -------------------------------------------------- 38


Resolution No. 1 -------------------------------------------------------------------------------------- 40
Bylaw Change of Article VII Categories of Membership------------------------------------- 41
Resolution No. 2 -------------------------------------------------------------------------------------- 42
Bylaw Change of Article VIII Voting, Clause 1-------------------------------------------------
Resolution No. 3 -------------------------------------------------------------------------------------- 45
Annual Membership Contributions --------------------------------------------------------------
Resolution No. 4 -------------------------------------------------------------------------------------- 46
Appointment of Representatives to the PATA Executive Board
Resolution No. 5 ------------------------------------------------------------------------------------- 47
Audited Financial Statement: January – December 2015 ---------------------------- 48/1-12
Resolution No. 6 -------------------------------------------------------------------------------------- 60
Appointment of 2016 Auditor
Resolution No. 7 ------------------------------------------------------------------------------------- 61

1
Strategic Business Plan 2016 Budget 2016 -------------------------------------------------- 62/1-6
Budget 2016 ------------------------------------------------------------------------------------------- 68
Resolution No. 8 ------------------------------------------------------------------------------------- 69

Committee Of The Board 70-77

2015/2016 Nominating Committee -------------------------------------------------------------- 70


Appointment of Representatives to the PATA Board 2016-2018
Resolution No. 9 ------------------------------------------------------------------------------------- 72
Appointment of Supervisory Board - Finance 2016-2017
Resolution No. 10 ------------------------------------------------------------------------------------- 75
2015/2016 Honours Committee ------------------------------------------------------------------ 76
2015/2016 Honours Committee & Awards ---------------------------------------------------- 77

2
Acknowledgements
PATA is sincerely grateful to our host, Guam Visitors Bureau, for their enthusiastic administration
and hosting of PATA Annual Summit 2016 in Guam, USA.
We thank you for your warm hospitality and generosity.

And the following sponsor organisations that have supported us generously


in PATA Annual Summit 2016.

Official Venue: Official Airline:


Dusit Thani Guam Resort United Airlines

GOLD SPONSORS:

Pacific Daily News Stations of KUAM Sponsor for Youth Participation in


the Summit and Delegate Lanyard
T-Galleria

SILVER SPONSORS:

Guam International Airport Guam Economic Development Triple J Enterprises


Authority Authority

Sponsor for Youth Participation Welcome Fiesta Beverage Sponsor:


in the Summit: Pepsi Guam Bottling
Talent Basket

3
Supporting Partners for the Youth Symposium
Guam Visitors Bureau, University of Guam and Tourism Awareness Group Student Organization

Complimentary Tour “Valley of Latte” on May 17: Round Trip Transport for “Valley of Latte” on May 17:
“Valley of the Latte” “Kloppenburg”

Complimentary Tours on May 18 and 22:


Guam Visitors Bureau and PATA Micronesia Chapter

Official Venue of the PATA Foundation Charity Gala Dinner on May 20


SandCastle Guam

Delegate Lunch on May 21:


BBC World News

Supporting Media Partners:

4
2016 PATA Annual General Meeting
Saturday, May 21, 2016
1730-1830 hrs.
Venue: Ballroom
Dusit Thani Guam Resort
Guam, USA

======================================================================

AGENDA - as of April 15, 2016

1. Welcome and call to order


 Mr Kevin Murphy, Chairman
1.1 Approval of Agenda
1.2 Approval of Minutes of AGM 2015

2. PATA Executive Board Report


 Mr Kevin Murphy, Chairman
2.1 Resolution No. 1 - Approval of Action of the Executive Board
2.2 Resolution No. 2 - Bylaw Change of Article VII Categories of Membership
2.3 Resolution No. 3 - Bylaw Change of Article VIII Voting, Clause 1
2.4 Resolution No. 4 - Annual Membership Contributions

3. PATA Board Report


 Mr Kevin Murphy, Chairman
3.1 Resolution No. 5 - Appointment of Representatives to the PATA Executive Board

4. Financial Report
 Mr Basant Raj Mishra, Secretary/Treasurer
4.1 Resolution No. 6 - Audited Financial Statement Jan-Dec 2015
4.2 Resolution No. 7 - Appointment of 2016 Auditor

5. CEO Report
 Mr Mario Hardy, CEO
5.1 Resolution No. 8 - Approval of Strategic Business Plan and Budget 2016

6. Supervisory Board - Finance Report


 Mrs Gloria Henderson, Chairperson of Supervisory Board - Finance

7. Committees of the Board


 Ms Maria Helena de Senna Fernandes, Chairperson 2015/2016 Nominating
Committee
7.1 Resolution No. 9 - Appointment of Representatives to PATA Board 2016-2018
7.2 Resolution No.10 - Appointment of Supervisory Board - Finance members
2016-2017

8. Any other business

9. Close of the Business


 Mr Kevin Murphy, Chairman

5
MINUTES
2015 PATA Annual General Meeting
Sunday, April 26, 2015
1400-1500 hrs
Venue: Hong Zhu Shan Hotel
Leshan, Sichuan, China

Present
PATA Officers

Scott Supernaw PATA Chairman


Kevin Murphy PATA Vice Chairman
Basant Raj Mishra PATA Secretary/Treasurer

Members
Rong Zhao Air China China
Sim Crystal ALBATROSS WORLD TRAVEL & TOURS Singapore
Pte. Ltd.
Satoshi Akiho All Nippon Airways Co., Ltd. Japan
Ke Li Anantara Vacation Club Thailand
Lutzi Matzig Asian Trails Ltd. Thailand
Terri Seow BBC World (Singapore) Private Ltd. Singapore
Zhang Jianing Beijing Dongcheng District Tourism China
Administration
Ze Hua Fang Beijing Municipal Commission Tourism China
Development
Wang Chunfeng Beijing UTour International Travel Service China
Co., Ltd
Clement Wong BeMyGuest Singapore
John Schubert Boeing Company, The USA
Chris Bottrill Capilano University Canada
Ben Montgomery Centara Hotels & Resorts Thailand
Ke Wei Peh Changi Airport Group (Singapore) Pte. Ltd. Singapore
Qingfu Meng China International Travel Service Ltd. (Head China
Office)
Ming Li China Travel Service Head Office Co., Ltd. China
Zhong Yi Chongqing Sunshine International Travel China
Service Co., Ltd.
Shahid Hamid Dhaka Regency Hotel & Resort / Hospitality Bangladesh
Management Consultants Ltd.
Nina Susanne Kubik- Dragon Trail Interactive China
Cheng

6
Veera Pardpattanapanich Dusit Thani College Thailand
Suman Pandey Explore Himalaya Travel and Adventure Nepal
Henry Oh Jr. Global Tour, Ltd. Korea(ROK)
Pilar Laguana Guam Visitors Bureau Guam
Darren Ng Hertz Asia Pacific / TTG Asia Media Pte. Ltd. Singapore
Gloria Henderson HNL Travel Associates USA
Pamela Yagi Hokulani Waikiki By Hilton Grand Vacations USA
Club
Fanny Vong Institute for Tourism Studies (IFT) Macau SAR
Hiran Cooray Jetwing Hotels Ltd. Sri Lanka
Bo Li Kempinski Hotel Beijing – Lufthansa Center China
Keehun Kim Korea Tourism Organization Korea(ROK)
Kathy Iong Macau Government Tourist Office Macau SAR
Mohamed Sallauddin Mat Malaysia Airports Holdings Bhd. Malaysia
Sah
Noviendi Makalam Ministry of Tourism, Indonesia Indonesia
Phalla Say Ministry of Tourism, Cambodia Cambodia
Ahmed Salih Ministry of Tourism, Maldives Maldives
Faustina K. Tehuher Palau Visitors Authority Palau
Marugg
Elly Hutabarat PanTravel Indonesia
Rolando Canizal Philippines Department of Tourism Philippines
Setyono Darmono President University Indonesia
Andrew Jones Sanctuary Resorts Hong Kong SAR
Yinzhi Yang Shanghai Institute of Tourism China
Kamika Smith Smith’s Motor Boat Service, Inc. USA
Dinesh Bista Soaltee Hotel Ltd. Nepal
Josefa Tuamoto Solomon Islands Visitors Bureau Solomon Islands
William Calderwood The Ayre Group Consulting Australia
Nancy Cockerell The Travel Business Partnership United Kingdom
Steve Shigeo Adachi TOPTOUR Corporation Japan
Malinee Nitikasetsunthorn Tourism Authority of Thailand Thailand
Wayne Liu Tourism Bureau, Chinese Taipei Chinese Taipei
Azizan Noordin Tourism Malaysia Malaysia
Shukun Zhang Tourism School of Hubei Vocational- China
Technical College
Stephen Pearce Tourism Vancouver Canada
Imtiaz Muqbil Travel Impact Newswire Thailand

7
Jae-Pil Sho Travel Press - Korea Korea(ROK)
Sarah Mathews TripAdvisor USA
Thomas Bingham University of Hawaii at Manoa USA
Doan The Duy Tran Vietravel Vietnam
Ross Jackson Visa Worldwide Pte. Ltd. Singapore
Stephen Chang Fuller Express Chinese Taipei
Joao Manuel Costa Macau Grand Prix Committee Macau SAR
Antunes
Lai Bin School of Tourism, Chengdu Polytechnic China

PATA Staff
Mario Hardy Chief Executive Officer
Pairoj Kiatthunsamai Chief Financial Officer
Bo Wu Regional Director – China
Ivy Chee Regional Director – East Asia
Puangthip Chotipantawanon Director-Events
Sutarat Chalothorn Assistant Director – Events & Chapter Relations
Parita Niemwongse Manager – Human Capital Development Projects & Awards
Paul Pruangkarn Manager – Communications
Halona Padiachy Manager – Membership Relations
KornchaleeTantimongkonsakul Manager – Internal Affairs
Maggie Lv Office Manager-China
Yuwarin Nandidarbha Personal Assistant to CEO
Chi Lo Sustainability & Social Responsibility Specialist
JC Wong Communications & Marketing Asst.
Kamonnate Suwannapisit Asst. Manager-Events
Cecilia Shen Asst.-China
Carolina Xu Asst. China
Tippawan Thanjitpiyanont Administrative Officer

Apologies
Akhtaruz Kabir Bangladesh Tourism Board Bangladesh
Jiang Xinxing Beijing International Studies University China
Xinghong Zhang China National Tourism Administration China
Phillip Schaetz Dorsett Hospitality International Hong Kong SAR
Stewart Moore EarthCheck Australia
Lin He Henan Tourism Administration China
Jingming Cheng Huangshan Administrative Committee China

8
Pamfa Dhamala Langtang Ri Trekking & Expedition Pvt Ltd. Nepal
Peter Semone Lao National Institute of Tourism and Lao PDR
Hospitality (LANITH)
Elizabeth Cheong Macau International Airport Company Ltd. Macau SAR
Ross Gregory Tourism and Events Queensland Australia
Ian Stazicker Value Retail PLC United Kingdom
Paddy Withana Sri Lanka Tourism Development Sri Lanka
Chen Weng Beijing Xicheng Municipal Commission of China
Tourism Development

AGENDA

CEO, Mario Hardy introduced a video trailer for the upcoming 2015 PATA CEO Challenge.

1. Welcome and call to order

Chairman, Scott Supernaw welcomed attendees and called the meeting to order.

1.1 Chairman presented a motion to approve the proposed agenda. It was


moved by Mr Luzi Matzig and seconded by Mr Andrew Jones. All in favour
and the motion was approved.

1.2 The Chairman presented the minutes from the EGM2014 and the AGM2014.
The motion was moved by Mr Andrew Jones and seconded by Mr Luzi
Matzig. All were in favor and motion was moved.

2. PATA Executive Board Report

Chairman Supernaw reported the decisions made by Executive Board since 2014
AGM. The Executive Board meetings were held in July 2014, September 2014,
December 2014 webinar, January 2015 and April 2015.

2.1 Resolution No. 1 - Approval of Action of the Executive Board

The motion moved by Sarah Mathews and seconded by Gloria Henderson. All were
in favour. Approved.

2.2 Resolution No. 2 - Bylaw Change of Article II Clause 5 PATA Executive


Board

Proposed Amendment to Article II Clause 5 :


Face of the Future Awardee be invited as non-voting observer on the Executive
Board.

9
The Annual Meeting resolved that the current Face of the Future awardee be invited
to join the Executive Board as a non-voting observer of the Executive Board for a
maximum period of one year.

That The Clause 5 of Article II of the Bylaws be amended to read:

“The PATA Executive Board shall consist of between 12 and 14 members, plus the
CEO who shall participate as the non-voting member. The 12 voting members shall
consist of: the then serving membership category chairman of each of the
Government/Destination, Carrier, Industry and Hospitality membership categories
(total 4 members); plus seven (7) members elected by the PATA Board including the
Chairman, the Vice Chairman, the Secretary/Treasurer and four (4) others. The
Immediate Past Chairman shall participate as voting member (*will be effective at
AGM 2015). In addition, up to two (2) non-voting members may be appointed by the
Executive Board to add required skill when needed on the Executive Board. The
current Face of the Future awardee may be invited to join as one of the non-voting
members. The decision is at the discretion of the Chairman and ratified by the
Executive Board”.

Proposed by Ms Sarah Mathews. Seconded by Mr Bill Calderwood. Motion moved.


All were in favour. Approved.

3. PATA Board Report

3.1 Resolution No. 3 - Appointment of Representatives to the PATA Executive


Board 2015-2016

PATA Chairman reported that PATA Board members have ratified the new
Chairman and elected the new Vice Chairman. Also, the committees have
elected/re-elected its Chairman to represent in the Executive Board. He
announced the results for members of PATA to approve.

1. Mr Kevin Murphy – Chairman


2. Mr Andrew Jones – Vice Chairman
3. Ms Sarah Mathews
4. Dato’ Azizan Noordin
5. Mr Philip Schaetz
6. Mr John Schubert

The assembly voted to approved the resolution.


Proposed by Mr Shahid Hamid. Seconded by Mrs Elly Hutabarat.
All were in favour. Approved.

4. Financial Report

Financial report presented by Secretary/Treasurer, Basant Mishra.

10
4.1 Resolution No. 4 - Audited Financial Statement Jan-Dec 2014

The Annual Meeting resolved that the financial statements, as presented, be


accepted as reflecting property the financial condition of the Association for
the fiscal year January-December 2014

Proposed by Mrs Gloria Henderson. Seconded by Ms Sarah Mathews.


Motion moved. All were in favour. Approved.

4.2 Resolution No. 5 - Appointment of 2015 Auditor

The Annual Meeting resolved that the Auditor for the Pacific Asia Travel
Association, fiscal year January - December 2015 be PKF Audit (Thailand)
Ltd.

Proposed by Mrs Ben Montgomery. Seconded by Mr Andrew Jones. All


were in favour. Approved.

5. CEO Report

5.1 Resolution No. 6 - Approval of Budget 2015

CEO, Mario Hardy asked the members to review the proposed 2015 Income
and Expense Budget, details of which are set forth in the working papers.

The Annual Meeting resolved that the proposed 2015 fiscal year budget be
approved.

Proposed by Ms Sarah Mathews. Seconded by Mr Noviendi Makalam. All


were in favour. Approved.

6. Supervisory Board - Finance Report

Mrs Gloria Henderson, Member of Supervisory Board – Finance presented the report
on behalf of the Chairman Mr Anthony Wong who was unable to attend the meeting.

She reported that the SFB received only one item that required the approval. It was
the proposals of PTM 2015 booth constructors in India. According to the 3 proposals
comparison, The Incredible Design Company offers the lowest price with experience
working for PTM 2011. Therefore, she recommended the members to approve this
proposal.

Moved by Ms Sarah Mathews. Seconded by Mr Luzi Matzig. All were in favour.


Approved.

11
7. Committees of the Board

Mr Mohamed Sallauddin presented the report on behalf of the Committee Chairman,


Mr Anthony Lau who was unable to attend the meeting.

Mr Sallauddin submitted the nominations of Government/Destination, Aviation,


Industry, Hospitality and Chapter members.

7.1 Resolution No. 7 - Appointment of Representatives to PATA Board 2015-


2017

The Annual Meeting resolved that the following nominees representing


Government/Destination, Aviation, Industry, Hospitality and Chapter members
be elected (adding to the existing members):

Government / Destination (by name)

Bangladesh Tourism Board


Las Vegas Convention & Visitors Authority
Palau Visitors Authority
Papua New Guinea Tourism Promotion Authority
Solomon Islands Visitors Bureau
Sri Lanka Tourism Development Authority

Aviation (by name)

Air Macau Company Limited


All Nippon Airways Co., Ltd.
Changi Airport Group (Singapore) Pte., Ltd.
Qantas Airways Ltd.

Industry Council (by last name)

Dr Kaye Chon Mr Klaus Lengefeld


Dean and Chair Professor Sector Leader, Tourism & Sustainable
School of Hotel and Tourism Mgmt Development
The Hong Kong Polytechnic University GIZ
Hong Kong SAR Germany

Ms Anna Hong Ms Karin Gert Nielsen


Deputy General Manager Managing Director
Shun Tak - China Travel Ship Management Atlantic Link
Limited Denmark
Hong Kong SAR

12
Hospitality

Mr Hiran Cooray Mr. Philip Schaetz


Chairman Senior Vice President of Sales & Marketing
Jetwing Hotels Ltd. Dorsett Hospitality International
Sri Lanka Hong Kong SAR

Chapter

Pacific
Ms. Pilar Laguana
Chairperson
PATA Micronesia Chapter
Guam

The assembly voted to approve the resolution.


All were in favours. Approved.

7.2 Resolution No. 8 - Appointment of Supervisory Board - Finance members


2015-2016

The Annual Meeting resolved that the following nominees be elected.

Supervisory Board - Finance

Mrs. Gloria C Henderson


Travel Consultant
HNL Travel Associates
USA

Mr. David W.J. Hsieh


Director General
Tourism Bureau Chinese Taipei
Chinese Taipei

Mr Vikram Madhok
Managing Director
Abercrombie & Kent India Ltd.
India

The assembly voted to approve the resolution.


All were in favours. Approved.

13
8. Any other business

Chairman Supernaw remarked on the commitment from the current members and
the Board and how their work has impacted the Association to move it forward. He
thanked the Board for their work and for his time as the Chairman. Chairman
Supernaw also gave a special thanks to Mr Joao Manuel Costa Antunes, the
Immediate Past Chairman for his support, direction and expertise on the bylaws.

The Incoming Chairman, Kevin Murphy remarked on the difficulty in managing a


transition as there were the potential for the disruptive and demotivating to the staff
as the transition taking place. He noted that Mr Supernaw should be remembered for
handling that transition with tact and diplomacy. He also noted that Mr Hardy had
comfortably moved into the role as CEO.

9. Close of the Business

Chairman Supernaw closed and adjourned the meeting at 1435 hrs.

************************************************************************************************

Approved for circulation by:


Mr. Scott Supernaw (Chairman)
Mr. Mario Hardy (CEO)

14
PROCEDURE
GENERAL PROCEDURES FOR ANNUAL MEETING (AGM)
Rules of Procedure

As one of the first orders of business, during the Annual Meeting of the Association, the
Chairman will review the Rules of Procedure which are set forth in the following pages of these
working papers. At this time, any delegate may move that one or more of the rules be
changed, and the delegates are asked to vote on the change. Finally, if there is no objection to
the rules, the Rules of Procedure under which the business of the Annual Meeting will be
conducted will be adopted.

Who May Attend a PATA Annual Meeting

As defined in the Bylaws Art. VIII (3), all representatives of members may individually attend the
Annual Meeting of the Association (AGM), but only one representative of each voting member
shall be authorized to vote.

Non members and members of the media (who are not PATA Members), and special invitees’
participation to the AGM is subject to prior approval from the CEO.

Answers to most frequently asked questions are:

• Any number of the elected officers, executives and full-time employees of a PATA
member organisation in good standing may attend. When more than one representative
of a PATA voting member organisation attends, only one designated individual may
vote.

• In the case of an Association such as a hotel or restaurant Association, only the elected
officers and the full-time management staff may attend. Thus, merely being a member
of a tourist Association which is a member of PATA, for example, does not qualify a
person to attend the PATA Annual Meeting.

Members Who May Vote During Annual Meeting (Ref. Art. VIII)

1. The designated representative of each Government/Destination Level 1 member in


good standing is entitled to cast two votes.

2. The designated representative of each Aviation Level 1 member in good standing is


entitled to cast one vote, up to a maximum number equal to the total number of
Government member votes.

3. The designated representative of each Government/Destination Level II and III or


Aviation member Level II in good standing is entitled to cast one vote, up to a maximum
equal to fifty percent of the total number of Government Level I member votes.

4. Each member of the Industry / Corporate member is entitled to cast one vote.

A list of the member organisations and individuals entitled to vote is on the following pages.
15
The Chairman conducting the meeting may call for a vote of all delegates in the hall in order to
measure the popular appeal of a matter. But this is at the discretion of the Chairman who might
otherwise call for a vote according to the aforementioned roster of members in good standing.

Note:

1. Voting may be by proxy, provided the member entitled to cast the vote has registered
the proxy in advance with the CEO of PATA.

2. "Member in good standing" means that the member organisation has paid its current
PATA membership dues and other monies owed to the Association.

3. The voting entitlement of any membership category, except Government /Destination,


will be modified if the number of members in a category present and eligible to vote
exceeds the upper limit imposed on that category by the voting structure defined in the
Bylaws approved at the Extraordinary General Meeting (EGM) held in September 2009.
(See items 2 and 3 on previous page.) In this event, such members will be called upon
to determine among themselves how they will allocate the permissible number of votes.

Annual Meeting Sessions

All Annual Meeting sessions are plenary sessions and may be attended by all PATA members.
Resolutions will be put forward to the voting members for the adoption of the proposals detailed
in the Working Papers. They will include:

• Approval of the various actions taken by the Board of Directors during the year ended
with this Annual Meeting.

 Approval of the audit of the Association's financial statement for the fiscal year which
ended the past December 31.

16
Members Having Voting Rights
As of April 28, 2016
The following members will have the right to vote at the 2016 Annual General Meeting provided at that time
are in good standing with respect to membership dues and other monies owed to PATA.

GOVERNMENT / DESTINATION

GOVERNMENT – LEVEL I

Bangladesh Tourism Board National Tourism Administration, DPR Korea


China National Tourism Administration Nepal Tourism Board
Cook Islands Tourism Corporation Palau Visitors Authority
FSM Visitors Board - Department of Resources & Papua New Guinea Tourism Promotion
Development Authority
Government of Timor-Leste Philippine Department of Tourism
Guam Visitors Bureau Samoa Tourism Authority
Hong Kong Tourism Board Solomon Islands Visitors Bureau
Korea Tourism Organization Sri Lanka Tourism Development Authority
Macao Government Tourism Office Tahiti Tourisme
Marianas Visitors Authority Tourism Authority of Thailand
Marshall Islands Visitors Authority (MIVA) Tourism Bureau, Chinese Taipei
Ministry of Foreign Affairs Government of Pakistan Tourism Commission, the Government of the
Ministry of Hotels & Tourism, the Republic of the Union Hong Kong Special Administrative Region
of Myanmar Tourism Fiji
Ministry of Information, Culture and Tourism, Lao Tourism Malaysia
Ministry of Tourism Vietnam National Administration of Tourism
Ministry of Tourism, Cambodia (VNAT)
Ministry of Tourism, Government of India
Ministry of Tourism, Maldives

GOVERNMENT – LEVEL II

Abu Dhabi Tourism & Culture Authority (TCA Abu Philippine Tourism Promotions Board (PTPB)
Dhabi) Sabah Tourism Board
Auckland Tourism, Events and Economic Sarawak Tourism Board
Development Ltd Shanghai Municipal Tourism Administration
Beijing Municipal Commission Tourism Development Thailand Convention & Exhibition Bureau (TCEB)
Central Java Tourism Office Tibet Tourism Development Committee
Destination NSW Tourism Administration of Guangdong Province,
Fujian Provincial Tourism Bureau China
Gansu Provincial Tourism Administration Tourism Administration of Sichuan Province
Guangxi Tourism Development Commission Tourism and Events Queensland
Guizhou Tourism Administration Tourism Infrastructure and Enterprise Zone
Hawaii Tourism Authority Authority (TIEZA)
Henan Tourism Administration Tourism Victoria
Hubei Provincial Tourism Administration Tourism Western Australia
Hunan Provincial Tourism Administration Bureau West Java Culture and Tourism Government
India Tourism Development Corporation Ltd. (ITDC) Tourist Office
Jeju Special Self-Governing Provincial Government Yunnan Provincial Tourism Development
Pakistan Tourism Development Corporation Commission

17
GOVERNMENT – LEVEL III

Beijing Dongcheng District Tourism Administration Las Vegas Convention & Visitors Authority
Beijing Xicheng Municipal Commission of Tourism Leshan Municipal Tourism&Sport Development
Development Committee
Brisbane Marketing Los Angeles Tourism and Convention Board
Chengdu Municipal Tourism Administration Mekong Tourism Coordinating Office (MTCO)
Dalian Travel & Tourism Bureau Sanya Tourism Development Commission
Designated Areas for Sustainable Tourism Tourism Vancouver
Administration (Public Organisation) (DASTA) Wenzhou Tourism Administration
Guilin Municipal Tourism Development Commis Xinjiang Uygur Autonomous Region Ili Kazak
sion Autonomous Prefecture of Altay Tourism Bureau
Hangzhou Tourism Commission Zhangjiajie Municipal Tourism, Foreign &
Huzhou Municipal Tourism Committee Overseas Chinese Affairs Committee
Jiaozuo City Tourism Bureau Zhuhai Culture Sports and Tourism Bureau
Kunming Municipal Tourism Development Com
mission

ALLIED PARTNER 1 – NTO


German National Tourist Board (GNTB)
National Tourism Organisation of Montenegro
National Tourism Organisation of Serbia
Slovenian Tourist Board

ALLIED PARTNER 2 – PROVINCE/STATE


Catalonia Tourism Board

ALLIED PARTNER 3 - MUNICIPALITY


Berlin Tourismus & Kongress GmbH

AVIATION
AVIATION I

Air China Nauru Air Corporation


Air Macau Company Limited Qantas Airways Ltd.
All Nippon Airways Co., Ltd. Singapore Airlines Ltd.
Bangkok Airways Public Company Limited SriLankan Airlines Limited
Cathay Pacific Airways Ltd. - Hong Kong Thai Airways International Public Co., Ltd.
Garuda Indonesia Turkish Airlines Inc
Hawaiian Airlines

AVIATION II

Adelaide Airport Ltd. Macau International Airport Company Limited


Auckland International Airport Limited Malaysia Airports Holdings Bhd.
Changi Airport Group (Singapore) Pte. Ltd. Vancouver Airport Authority
Guam International Airport Authority Hamad International Airport

PATA PARTNER

PATA PREMIER PARTNER


Visa Worldwide Pte Ltd

18
PATA PREMIER MEDIA PARTNER
BBC World (Singapore) Private Limited

PATA STRATEGIC PARTNER


TripAdvisor

PATA PREFERED PARTNER


comScore, Inc.
EarthCheck
MyTravelResearch.com
PhoCusWright
Red Robot Communications
Routes (part of UBM Live)
STR Global
Travelindex

INDUSTRY
CORPORATE - ASSOCIATE
Boeing Company, The
DFS Group Ltd
Value Retail PLC
Yang Zhenzhi VENI Tourism Development Corp.

CORPORATE - INDUSTRY
Bank of Thailand Development Group L.L.C
Bartercard International Group Revinate
Dragone Skyscanner Pte. Ltd.
Marketing Branch of Chengdu Culture and Tourism Travelport

CORPORATE – INDUSTRY (CRUISE LINE LEVEL I)


Silversea Cruises

ASSOCIATE - CONSULTING
Air Transport and Tourism Associates PRATTO Consulting GmbH
Beijing BES Tourism Consulting & Design Co., Ltd. Prime Marketing & Promotional Service Co., Ltd.
China Ready & Accredited Real World Solutions - Plan B
D & J Global Communications RM Consultants
Dragon Trail Interactive Shenzhen Luntak Tourism Planning & Consultant
Dunleavy White - International Executive Search Co., Ltd
Horwath HTL Special Marketing Strategies Ltd.
Hospitality Advisory Services TEAM Tourism Consulting
Hotheads Innovation Ltd The Ayre Group Consulting
IPK International Twenty31 Consulting Inc.
LightBlue Environmental Consulting Co., Ltd. Wuxi Cyber Tourism Cultural Creative Co., Ltd
MAP2 Ventures
mascontour Sustainable Tourism Consulting &
Communication

ASSOCIATE – EQUIPMENT SUPPLY


B.Mori & Co.
Trendi Travel

19
ASSOCIATE – FINANCE SERVICES
Eastern Bank Limited
Felda Investment Corporation
Krungthai Card Public Company Limited

ASSOCIATE - GENERAL
Asia Hotel Forum Hertz Asia Pacific
Asia Services Holding Co. Ltd. Innovata LLC
Beijing Qunar Software Technology Company Knowroaming Ltd.
Limited N.C.C. Management & Development Co. Ltd.
BHN (Burba Hotel Network) National Chamber of Entrepreneurs of Republic of
Blacklane GmBH Kazakhstan
British American Tobacco Asia Pacific Region Ltd. OAG
Carpe Diem Entertainment (Thailand) Co., Ltd PowerUp Learning Academy Sdn Bhd
Cooper, White & Cooper LLP S.R.S. TRAVELS AND LOGISTICS PRIVATE
D.K. Shifflet & Associates Ltd. LIMITED
Eye For Travel Sabre Asia Pacific Pte. Ltd.
Forward Keys Shanghai Cloudwave Network Technology Co.,Ltd
Gatvel Vacation (m) Sdn. Bhd Sojern
GIZ, Deutsche Gesellschaft für Internationale Swisscontact SE Asia
Zusammenarbeit GmbH TCI Research
Global Tourism Economy Research Centre The United Nations Development Programme
Greenview Greater Tumen Initiative (GTI) Secretariat
Harbour City Estates Limited Wuzhen Tourism Co., Ltd.

ASSOCIATE - MEDIA
Airphoto International Ltd Shaanxi Wise Wide Advertising Co., Ltd.
China International Communication Company Shanghai Evision Advertising Co., Ltd.
Limited. Stark Communications Pvt Ltd
DDP Publications Private Limited Talent Basket LLC
Guam Publications, Inc. The Travel Business Partnership
JSB Desitination Marketing Co., Ltd (Beijing The Travel World
Jinshubiao Advertising Co., Ltd.) Travel and Tour World
Knowledge Media Group Limited Travel Impact Newswire
Leading Edge Travel Press - Korea
Questex Media Group, LLC TTG Asia Media Pte. Ltd.

EDUCATION
Assumption University Leshan Vocational and Technical College
Auckland Institute of Studies Lyceum of the Philippines University
Auckland University of Technology Library Macau University of Science and Technology
Bangkok University Mahidol University International College
Beijing International Studies University Medan Academy of Tourism (Akademi Pariwisata
Bina Nusantara University (BINUS) Medan)
Capilano University Nanyang Business School, NTU
Center for Recreation & Tourism Research, Peking NHTV Breda University of Applied Sciences
University Ozyegin University
China Outbound Tourism Research Institute President University
(COTRI) Public Policy Studies Institute, Chiang Mai
College of Innovation, Thammasat University University
College of Tourism and Service Management, Saxion University of Applied Sciences
Nankai University School of Business, Temasek Polytechnic
Department of Tourism Studies, Christ University School of Hotel and Tourism Management The
Dept. of Tourism and Hospitality Management, Hong Kong Polytechnic University
University of Dhaka School of Tourism and Hospitality Management,
Dusit Thani College University of South Pacific
Ecole hôtelière de Lausanne School of Tourism, Chengdu Polytechnic

20
EDUCATION (continued)
Enderun Colleges Sekolah Tinggi Pariwisata Bandung (Bandung
Erican College Institute of Tourism)
Faculty of Tourism, Wakayama University Sekolah Tinggi Pariwisata Nusa Dua Bali (Bali
Far Eastern University Tourism Institute)
Florida International University Shanghai Institute of Tourism
Graduate School of Tourism Management, National Sichuan Tourism School
Institute of Development Administration Supply Chain Economics Research Centre, Faculty
Guilin Institute of Tourism of Economics, Chiang Mai University
Heritage Institute of Hotel & Tourism Tai Poutini Polytechnic
Huangshan University Taylor's University
Institut Européen de Coopération et The Japan Hotel School
Développement - IECD Tourism College of Zhejiang
Institute for Tourism Studies (IFT) Tourism School of Hubei Vocational-Technical
Institute of Hotel Management-Aurangabad (IHM- College
A) Trisakti Institute of Tourism
International Hotel and Tourism Industry UCSI University Sarawak Campus
Management School University of Hawaii at Manoa
International Institute of Macau University of Surrey
James Cook University University of Technology, Sydney
Kerala Institute of Tourism and Travel Studies Zhejiang Gongshang University, College of
Lao National Institute of Tourism and Hospitality Tourism
(LANITH)

IndSERVICE – AIRPORT SERVICE


SkyPark FBO Malaysia Sdn Bhd
WorldReach Software

IndSERVICE – CRUISE LINE LEVEL I


Chongqing Yangtze Gold Cruise Co., Ltd.
Shun Tak - China Travel Macau Ferries Limited
Shun Tak - China Travel Ship Management Limited

IndSERVICE – CRUISE LINE LEVEL III / Other trnpt Prov.


Oriental Sails

IndSERVICE – EQUIPMENT OPERATOR


ECA2
Novo Aviation Services Ltd.
PRO SKY AG

IndSERVICE – INTERNET COMPANY


AB HOSPITALITY PTE. LTD. Qooco
Agoda Company Pte. Ltd. Railbookers Australia Pty Ltd
Asia.com Simpleview
CINet Technologies Co., Ltd SiteMinder
HotelsPro Tomahawk
INNITY Traveliko Singapore Pte Ltd.
Iween Software Solutions Pvt. Ltd.
Open Destinations

21
IndSERVICE – MEETINGS, INCENTIVES, CONFERENCES
Astana EXPO-2017 Overseas League Club
China Outbound Travel and Tourism Market Reed Travel Exhibitions
(COTTM) Taylored Images
Hammock Tours TCME Touristic Concept/Go Asia
ITE Asia Pacific SDN BHD TravelMatch
Ivy Alliance Tourism Consulting UBM India Pvt Ltd.
MATKA – The Nordic Travel Fair WBR Singapore Pte Ltd
Messe Berlin / ITB Berlin

IndSERVICE – REPRESENTATIVE
AECOM
AVIAREPS AG
IDeaS – A SAS COMPANY
Saimon Holidays
Travel Motivations

IndService – SIGHTSEEING OPERATORS


Acme Travels (Pvt.) Ltd.
Alpha Tours
Borneo Nature Tours Sdn. Bhd.
Destination Asia (Thailand) Ltd.
Floressa Wisata
Global Tour, Ltd.
Le Passage to India Tours & Travels Pvt. Ltd.
Smith's Motor Boat Service, Inc.
Vacations International Travel Service (Macau) Ltd.
World Travel Service Ltd.

IndSERVICE – SME
BookGreener

IndSERVICE – TRAVEL AGENCY


AAA Travel Services Ayarwaddy Legend Travels & Tours
Adventure Life B2B Cambodia (Travel/Tours/MICE) Co., Ltd
Advisor Travel Bayda Land Travels & Tours
Al Ghaith & Al Moosa Travel Agency LLC (ALTA) Beijing Aplus International Travel Service Co.,Ltd.
Al Kharji Travel Agency LLC Beijing Tuniu International Travel Service Co., Ltd.
Al Rais Travel and Shipping Agencies L.L.C. Beijing UTour International Travel Service Co.,Ltd
ALBATROSS WORLD TRAVEL & TOURS PTE LTD BeMyGuest
All Bhutan Connection (ABC, Tours & Treks) Bestours Software
All Dreams Cambodia BestPrice Vietnam., JSC
Alpha Maldives Pvt. Ltd. BFA Limited
Al-Tayer Travel Agency Bhutan Tourism Corporation Ltd.
Amala Travel Bizcon Holidays
Amazing Myanmar Scenery Travel & Tour Co., Ltd Black Ibex Expeditions
Amazing Time Travels & Tours Blue Moon Travels Pvt. Ltd.
APSOR Travel & Tours Co., Ltd Borneo Trekker Tour & Travel Services
Arabica Orient Tours Bright View Travels & Tour Co., Ltd.
ARK Travel Canada One Travel Company Inc.
Arnim Holidays Celebrate Life Travel & Leisure Inc.
Art Of Travel s.r.o. China Travel Service Head Office Co., Ltd.
Asia Time Travels & Tours Clover Travel & Tourism LLC
Asia Travel Designers Travel & Tour Connect World Tours LLC.
Asianventure Tours Cox & Kings (India) Ltd.
Atlantic Link CWT Freme Travel Services
Atmosfair GmbH Delhi Airport Service Pvt Ltd
Attar Travel Destination Asia ( China )
Authentic Myanmar Travel & Tours

22
IndSERVICE – TRAVEL AGENCY (continued)
Destination Services (Thailand) - c/o Hotelbeds Manumadi Tour & Travel
(Thailand) Ltd Mekong Viet Travel Co., Ltd.
Discover Maldives Pvt. Ltd. Meridian Escapes (Pvt) Ltd
Discover the World Mitra Malaysia Sdn. Bhd.
Discovery Overland Holidays Sdn. Bhd. Mitra Tours & Travel
EKA Voyages Mohamed Al Mulla Tourism & Travel
Elegant Myanmar Tours Co., Ltd. Myanmar Allure Travels & Tours Co., Ltd.
Eligasht Tour & Travel Agency Co., Ltd. Natraj Tours & Travels (P) Ltd
Enchanting Myanmar Travels & Tours Co., ltd. NISCO Travel
Euro Link O2 Exploration (PVT.) Ltd.
Everest Express Tours & Travels (P) Ltd. Okinawa Tourist Service, Inc.
EXO Travel Olonade Trader Co., Ltd (Olonade Travel)
Exotissimo Travel Laos Co., Ltd. Omeir Travel Agency
Expeditions Myanmar Co., Ltd One Stop Travel & Tours
FLEXIROAM Sdn. Bhd. Orient Horizon Co., Ltd
Flywell Travels Oriental Century Travels & Tours
Fortune Travel Pte. Ltd. OV Holidays (Pte) Ltd.
Fuller Express Corporation Pan Lanka Travels & Tours (Pvt) Ltd.
G Adventures Pan Pacific Travel Corporation
Go Vacation Thailand Panda Travel Service Inc.
Gobrit Limited PanTravel
Going Green Travels & Tours Co., Ltd. Paul Merchants Ltd.
Golden Host Travel & Tours Co., Ltd. Phoe Thar Gyi Travels & Tours Co., Ltd.
Goldentour & Convention (GoldenServices Group) Piec Travels
Grand Holidays Pinoy Travels
GRASP INTERNATIONAL LTD. PL Worldways Limited
Green Holidays Tours Planet Borneo Tours & Travel Services Sdn. Bhd.
HanaTour USA Premium Travel Mongolia
Happy Days Travel Agency Prominent Tours & Travels
Heaven Rentals Limited PT. Dwidaya Worldwide Tour & Travel
Hecny Transportation Ltd. PT. Tripvisto Nusantara Jaya
Helin Matkat Remote Lands Inc
HERMES I TICKETS PRIVATE LIMITED Sayama Travel Group Co.,Ltd
HI TOURS (INDIA) PRIVATE LIMITED SE Asia Travel Group., JSC
Himalayan Holidays Co., Ltd Secret Indochina
HNL Travel Associates Secure Trek Services Pvt. Ltd.
HOA BINH International Tourism and Trading Selena Travel Co., Ltd.
Investment Co. Ltd. Serandib Travel
Honeymoon Tours & Travels SEVEN DIAMOND EXPRESS TRAVELS CO., LTD.
HS Travel International Co Ltd Shanghai Travo Information and Technology
Human Explore Travel & Tours Shanghai Xingle Shihua International Travel Service
Impressive Bhutan Holidays Co., Ltd
Indochina Legend Travel Company Ltd Shanti Adventure Tours Pvt. Ltd.
International Travel House Limited Sharaf Travel Services LLC
J.F. Tours & Travels (Cey) (Pvt) Ltd Sharjah Airport Travel Agency
Jade Express Travel Sharothi Online
JANCO TRAVEL & TOUR PVT LTD Shree Plan Your Journey Pvt. Ltd.
John Gray's Sea Canoe Co., Ltd. SHUBH TOUR AND TRAVEL CONSULTANCY
K&H Travels Splendour Holidays Pvt Ltd.
Kinki Nippon Tourist Co., Ltd. Star Holiday Mart Pte. Ltd.
KLF Global Sundarban Tourist Complex
Kuoni GTS (Singapore) Pts Ltd Super Value Tours
La Route Angkor Travel and Tours Tanah Aina SDN BHD
Legendary Myanmar Travel & Art Co., Ltd. The Bengal Tours Ltd.
Luxury Travel Co., Ltd. The Ultimate Travelling Camp
M/S Denzong Leisure Private Limited TIBET TASHI DELEK INTERNATIONAL TRAVEL &
Macau Explorer Cultural Travel Limited TOURS (P) LTD
MAGNOLIA Myanmar Travels & Tours Co.,Ltd. Tibet Tours and Travels
Mahar Mudra Travels & Tours Tobu Top Tours Co., Ltd.

23
IndSERVICE – TRAVEL AGENCY (continued)
MAI GLOBE TRAVELS Travel House Limited
TravelBullz (HK) Limited Vivo Air Ticket Sales Center
Travellanda VIVU Travel
Tripto India Holidays Pvt. Ltd. Wendekreisen Travel Ltd.
TRUXU Maldives Pvt Ltd. Wonder Ways Ltd.
Unique Asia Travel & Tours WorldBrowser
VAC Travel Yupp Travel Pty Ltd
Vesna Tours Pvt Ltd. Zeldiva Travels

IndSERVICE – TRAVEL TRADE ASSOCIATION


Flyservice AS Make My Trip (I) Pvt. Ltd.
International Air Transportation Association (IATA) Myanmar Tourism Federation
Japan Association of Travel Agents (JATA) Singapore Hotel Association
Japan Hotel Association Taiwan Visitors Association
Korea Tourism Association Tourism Export Council New Zealand Inc.
Luxperience Enterprises Pty. Ltd. Tourism Promotion Association INNOVATION
Macau Fashion Association RUSSIA
World Without Borders

IndSERVICE – WHOLESALES TOUR OPERATORS


5Oceans Co., Ltd. China Highlights International Travel Service Co.,
Abercrombie & Kent India Ltd. Ltd
ABT Tours N Travel China International Travel Service Limited, Head
Adventure Indonesia (PT Khatulistiwa Nusantara Office
Hijau) Cholan Tours Private Limited
Allemagna Co., Ltd. Chongqing Golden Holiday Int'l Travel Service Co.,
Alpha Holidays Tours & Travel Ltd.
Amazing Tours Bangladesh Chongqing Sunshine International Travel Service
Amravati Travels Pvt. Ltd. Co., Ltd.
Asia Global Travels & Tours Co., Ltd. Citius Travel Solutions
Asian Overland Services Tours & Travel Sdn. Bhd. Crown Tours Maldives Pvt. Ltd.
Asian Trails Ltd. DIETHELM TRAVEL MANAGEMENT LTD.
AyaThai Travel Co.,Ltd. East Wind Holidays Ltd
Balmer Lawrie & Co. Ltd. Easy Tour China Travel Co., Ltd.
Beijing Archetour International Travel Service Elephant Hills Co., Ltd.
Co.,Ltd EXOTIC TOURS
Beijing Caissa International Travel Service Co., Ltd. Explore Himalaya Travel and Adventure
Beijing Davost Tourism & Cultural Creativity Co., Far Horizons Tours Pvt Ltd.
Ltd Fest Travel
Belhasa Global Tourism & Travel Fez Travel
Ben Thanh Tourist Service Company FIDITOUR
Bengal Travel & Tours Ltd. Galaxy Holidays Ltd.
Bestway Tours & Safaris Pvt. Ltd. Go Thailand Tours Co., Ltd.
Blue Ocean International Travel Co., Ltd, China Golf Fee Card International
Blue Poppy Tours & Treks Grand Lotus Travels & Tours
Blue Sky Holidays Great Travel Service
Buffalo Tours Co. Ltd. Guilin Tianyuan International Travel Service Co.,
CAL Travel International Ltd. Ltd.
Century Holiday International Travel Service Handetour Vietnam
Shenzhen Co Ltd Happy Trails
China Comfort Travel Co. Ltd. Heat Travels & Tours (India) Private Limited
China Commercial International Travel Service Co., Henan Tourism Group Co., Ltd.
Ltd. Holiday World Tours Limited
China CYTS Tours Holding Co., Ltd. ICS Travel Group
China Environment International Travel Service Ikarus Tours GmbH
Co., Ltd Indebo India (P) Ltd.
Indian Holiday Pvt. Ltd.

24
IndSERVICE – Wholesale Tour Operators
(cont’d)
Interconnection Travels Co., Ltd. Saiyu Travel Pvt.Ltd.
International Ventures and Travel, Inc. Shangri La Tours (P) Ltd.
Intrepid Travel Sharjah National Travel & Tourist Agency (SNTTA)
Journey Plus Silk Road To Asia Travel & Tours Co., Ltd.
Khiri Travel Co., Ltd Silver Wave Tours Ltd.
Khiri Travel Co., Ltd. SPEED HOLIDAYS
Kim's Travel Service Spiceland Holidays and Entertainments Private
Kompas D.D. Limited
Kuoni Travel (India) Pvt. Ltd. Splendid Asia Pvt. Ltd.
Langtang Ri Trekking & Expedition Pvt Ltd Sun Ocean Pvt. Ltd.
Malla Travels & Trek Services (P) Ltd. Swagatam Tours Private Limited
Market n-Trance Ltd. Tamarind Travel & Tours Co., Ltd
Mekong Discovery Co., Ltd. Tang Dynasty Tours Co. Ltd.
Melanesian Tourist Services Pty. Ltd. Tauck Inc.
Mercury Travels Limited Themis Travel & Tours Co., Ltd.
Nature Dream Travels & Tours Co.,Ltd Tiger Tours Limited
Nice Style Travels & Tours Co.,Ltd. Tour East Singapore (1996) Pte. Ltd.
NKar Travels & Tours (Pvt) Limited Tour Mandalay Co., Ltd.
Orient Express Private Ltd. Tourgreece S.A.
Oriental Travels Trans India Holidays
Orion Tour Trans Niugini Tours
Pacific For Less, Inc. Travel Spirit International Pvt. Ltd.
Pacific Leisure Group Trip Maker
PACTO Tours Venture Travel (Temple Tigers) Nepal
Phoenix Travel Worldwide Co.Ltd.Phoenix Vietravel
Voyages Group Ltd. Vietspace Travel Service Co.,Ltd.
PT. Smailing Tours & Travel Service White Sands Tours & Travel
Rajasthan Tours Pvt. Ltd. Wildlotus., JSC
Rakaposhi Tours (Private) Ltd. World Express (M) Sdn. Bhd.
Raven Tours and Treks World Express Group
Riverain Tours Xian Marco Polo International Travel Service Co.,
Royal Mountain Travel Ltd.
Yeti Travels Pvt. Ltd.

INDUSTRY – EVENT VENUE


FB Group Enterprises Management Co. Ltd.
Plaza Premium Lounge Management Ltd

ON-LINE TRAVEL BUSINESS


E-Tourism Frontiers Ltd.
Travelog.com
Xi'an ANZ International Travel Service Co., Ltd.

RETAIL TRAVEL AGENTS (RTA)


Access China Tours Karol Travel Agency
Andaman Web Holdings Co., Ltd. Scenic Travel Pte Ltd
Anglo California Travel Service Inc. Siam Dive n' Sail
Asia Desk, Ltd. Sino American Tours
Avery Myanmar Travel and Tours Skylux Travel
BISER TRAVEL DOO Travel Vision
Carlson Wagonlit Travel - Toronto TravelEssence
Compass Edge Travel Portal
Jerrycan Voyages

25
HOSPITALITY
CORPORATE - HOSPITALITY
Accor Asia Pacific Jumeirah Management Services (Singapore) Pte
Anantara Vacation Club Ltd
Atlantis The Palm MGM Hospitality
Dorsett Hospitality International Pan Pacific Marketing Services Pte Ltd.
FRHI Hotels & Resorts (S) Pte Ltd Peninsula Hotels, The
Hongkong International Theme Parks Limited Starwood Asia Pacific Hotels & Resorts Pte. Ltd.
IHG (InterContinental Hotels Group)

CORPORATE - AFFILIATE
Beijing Sunny International Communications Ltd. Riverside Majestic Hotel
Beijing Sunny International Convention & Exhibition Royal Orchid Sheraton Hotel & Towers
Ltd. Sheraton Grande Sukhumvit, A Luxury Collection
Grand Ambassador Seoul Hotel, Bangkok
Grand Hyatt Bali The Lalit New Delhi
Holiday Inn Macau The Royal Collection
Minor Hotel Group

HOSPITALITY – HOTEL PROPERTY


Amaranta Hotel Marina Bay Sands Pte Ltd.
Amaya Resorts & Spas Maya Ubud Resort & Spa
Aqua Palms Hotels & Spa Melco Crown Entertainment
Aquamarine Resort & Villa MGM Macau
Beijing Hotel Mount Lavinia Hotel
Best Western International Inc. Movenpick Hotel Sukhumvit 15 Bangkok
BURI BEACH RESORT Muang Samui Spa Resort
Centara Hotels & Resorts Nanjing Central Hotel
Chaophya Park Hotel Bangkok Narai Hotel
Choice Hotels Australasia Pty Ltd Orange County Resorts & Hotels Ltd.
Cinnamon Hotels And Resorts Park Hotel, The
Dhaka Regency Hotel & Resort PARKROYAL Yangon
DuSai Hotel & Resorts Ltd. Peninsula Excelsior Hotel
Dusit International Pimalai Resort & Spa
Fujiya Hotel Co. Ltd. Plaza Athenee Bangkok, A Royal Meridien Hotel
Harbour Plaza Hotels & Resorts Radisson Blu Plaza Bangkok
Holiday Inn Resort Waikiki Beachcomber Rambagh Palace Hotel Private Limited
Holiday Villa Langkawi Rembrandt Hotel
Hong Zhu Shan Hotel Royal Garden, The
Hotel ICON Limited Royal Orchid Hotels
Hotel Presidente, Macau Sanctuary Resorts
Hotel Royal - Macau Sayeman Beach Resort
Howard Plaza Hotel Seoul Garden Hotel
Imperial, The Serendib Hotels Limited
Jayakarta Hotels & Resorts Shangri-La Hotel & Resort
Jetwing Hotels Ltd. Siam Kempinski Hotel Bangkok
Jin Jiang Hotel Sichuan Minshan Hotel
Kempinski Hotel Beijing - Lufthansa Center Soaltee Hotel Limited
Lanta Land Development Co., Ltd. (Layana Resort Somerset Park Suanplu
& Spa) Swissotel Le Concorde, Bangkok
Lebua & The Dome AT STATE TOWER Tanoa Hotels
Leela Palaces Hotels & Resorts, The The Haven Bali Seminyak
Legian Beach Hotel The Mandarin Hotel Bangkok
Lemongrass & Ginger Hotel The Rain Forest Co Pte Ltd
Lily Hotels Pte Ltd The Schoolhouse Restaurant at Mutianyu Great
LOTTE HOTELS & RESORTS Wall
Mahaweli Reach Hotels Plc. The Village Resort & Spa
Manhattan Hotel Jakarta The Windflower Resorts & Spa

26
HOSPITALITY – HOTEL PROPERTY (cont’d)
uLu uLu National Park Resort
Vintage Luxury Yacht Hotel
Zhiwa Ling Hotel

HOSPITALITY – MANAGEMENT/CONSULTING COMPANY


Asiawide Hospitality Solutions Myriad Travel Marketing
Bintan Resorts International Pte Ltd. Nuno M.R. Jorge Management
Delta Hospitality Management Services (DHMS) Safehotels Alliance AB
GfK Asia Pte Ltd Samoa For Real Inc.
Hospitality Management Consultants Limited SGS Group Management Ltd.
HOTEL Top-Level-Domain S.Ã .r.l. Travelife (ECEAT)
Marketing Villas Limited

HOSPITALITY – TOURIST ATTRACTIONS


Huangshan Administrative Committee Resorts World at Sentosa Pte Ltd.
Ngong Ping 360 Limited Sampran Riverside
Philippine Amusement and Gaming Corporation Themed Attractions and Resorts Sdn Bhd
(PAGCOR) Reggae Entertainment & Tourism Ltd.

27
RULES OF PROCEDURE
1. Each member participating in the Annual Meeting shall be represented by an accredited
delegate. More than one delegate may represent a member, in which instance one shall be
designated as the head of the delegation for voting. Hereinafter, the word "representative"
is used interchangeably with "delegate."

Officers

2. The PATA Chairman shall preside at the Annual Meeting.

3. If the PATA Chairman so wishes, he may designate another officer to preside over parts
thereof.

4. An officer acting as Chairperson shall have the same powers and duties as the Chairman.
Hereinafter, the word "Chairperson" implies also an officer designated by the PATA
Chairman.

5. The Chairperson or an officer acting as Chairperson shall not vote, but if representing a
voting member, he or she shall appoint another of his or her delegates to vote in his or her
place.
Headquarters

6. The CEO shall be responsible for making all necessary arrangements for meetings and for
the work of the Headquarters, and, in general, for performing all other work which the
Annual Meeting might require.

7. The CEO or his representative may, subject to Rule 9, make oral or written statements
concerning any question under consideration.

Conduct of Business

8. A majority of the total voting membership of the Association shall constitute a quorum.

9. In addition to exercising the powers conferred upon him/her elsewhere by these rules, the
Chairperson shall declare the opening and closing of the Annual Meeting, direct the
discussion at such meeting, accord the right to speak, put questions to the vote, and
announce decisions. He/she shall rule on points of order and, subject to these Rules of
Procedure, shall have complete control of proceedings and of the maintenance of order
thereat. The Chairperson may also call a speaker to order if his/her remarks are not
relevant to the subject under discussion.

10. The Chairperson, in the exercise of his/her functions, remains under the authority of the
Annual Meeting. Except as provided in these Rules of Procedure, Robert's Rules of Order
shall apply.

28
11. During the discussion of any matter, a representative may, at any time, raise a point of
order, and the Chairperson in accordance with the Rules of Procedure shall immediately
decide the point of order. A representative may appeal against any ruling by the
Chairperson. The appeal shall immediately be put to the vote, and the Chairperson's ruling
shall stand unless over-ruled by a majority of the representatives present and voting. A
representative raising a point of order may not speak on any substance of the matter under
discussion.

12. The Annual Meeting may limit the time allowed to each speaker and the number of times
each delegation may speak on any question. When the debate is limited and a
representative has spoken his/her allotted time, the Chairperson shall call him/her to order
without delay.

13. During the discussion of any matter, a representative may move the adjournment of the
debate on the item under discussion. In addition to the proposer of the motion, two
representatives may speak in favor of, and two against, the motion, after which the motion
shall immediately be put to the vote. The Chairperson may limit the time to be allowed to
speakers under this rule.

14. A delegate may at any time move the closure of the debate on the item under discussion,
whether or not any other delegate has signified a wish to speak. Permission to speak on
the closure of the debate shall be accorded only to the speakers opposing the closure,
after which the motion shall immediately be put to the vote. If the Annual Meeting is in favor
of the closure, the Chairperson shall declare the closure of the debate. The Chairperson
may limit the time allowed to speakers under this rule.

15. Subject to the foregoing, the following motions shall have precedence in the following order
over all other proposals or motions before the meeting: (a) to suspend the meeting; (b) to
adjourn the meeting; (c) to adjourn the debate on the items under discussion; and (d) for
the closure of the debate on the items under discussion.

16. Proposals and amendments shall be written according to a prescribed format and
distributed to all delegates prior to consideration and action by Annual Meeting. The
Chairperson may, however, permit the discussion and consideration of amendments, or
motions to procedure, even though not in writing.

17. Subject to Rule 16, any motion calling for a decision on the competence of the Annual
Meeting to adopt a proposal submitted to it shall be put to the vote before a vote is taken
on the proposal in question.

18. When a proposal has been adopted or rejected, it may not be reconsidered unless the
Annual Meeting, by a two-thirds majority of the representatives present and voting, so
decides upon the proposal to reconsider made by an individual who voted in favor of the
original proposal. Permission to speak on the motion to reconsider shall be accorded only
to two speakers opposing the motion, after which it shall immediately be put to the vote.

29
Voting

19. Voting entitlements and the list of members entitled to vote are shown in the section of the
Working Papers headed "General Procedures for Annual Meeting."

20. For the purpose of these rules, the phrase "representatives present and voting" means
representatives present and casting an affirmative or a negative vote. Representatives who
abstain from voting shall be considered as not voting.

21. Subject to Rule 20, a measure shall be considered adopted by a majority of one vote,
except that questions involving change in the Charter and matters of finance must be
approved by a majority of two-thirds of the representatives present and voting, as defined
by Rules 19 and 20.

22. The Annual Meeting shall normally vote by show of hands, but any representative may
request a roll call. Roll call shall be taken in English alphabetical order of names of the
delegations of Government and Carrier members eligible to cast votes, commencing with
the result of a draw announced by the Chairperson as to which delegation shall be first,
and continuing until each such Government and Carrier delegation has been given the
opportunity to vote, followed then by Associate Government, Associate Carrier and
Corporate members, each of these categories voting in English alphabetical order of the
member organisations and, finally, the Industry Council members who shall cast their votes
in English alphabetical order by family name.

23. After the Chairperson has announced the beginning of the vote, no representative shall
interrupt the vote except on a point of order concerning the actual conduct of the voting.
The Chairperson before or after the voting may however, permit explanations of their votes
by representatives. The Chairperson may limit the time to be allowed for any such
explanation.

24. A representative may move that parts of a proposal or of an amendment shall be voted
upon separately. If objection is made to the request for division, the motion for division shall
be voted upon. Permission to speak on the motion for division shall be given only to two
speakers in favor and two speakers against. If the motion for division is carried, those parts
of the proposal or of the amendment, which are subsequently approved, shall be put to the
vote as a whole. If all operative parts of the proposal or of the amendment have been
rejected, the proposal or the amendment shall be considered to have been rejected as a
whole.

25. When an amendment is moved to a proposal, the amendment shall be voted on first. When
two or more amendments are moved to a proposal, the Annual Meeting shall vote first on
the amendment furthest removed in substance from the original proposal and then on the
amendment next further removed therefrom and so on, until all the amendments have been
put to the vote. Where, however, the adoption of one amendment necessarily implies the
rejection of another amendment, the latter amendment shall not be put to the vote. If one or
more amendments are adopted, an amended proposal shall be voted upon. A motion is
considered an amendment to a proposal if it merely adds to, deletes from, or revises part of
that proposal.

30
26. If two or more proposals relate to the same question, the Annual Meeting shall, unless it is
decided otherwise, vote on the proposals in the order in which they have been submitted.
The Annual Meeting may, after each vote on a proposal, decide whether to vote on the
next proposal.

27. An election may be held by closed ballot when decided by the Annual Meeting.

28. If a vote is equally divided upon matters other than elections, a second vote shall be taken
as prescribed by the Chairperson. If this second vote also results in equality, the proposal
shall be regarded as rejected.

Language

29. English shall be the working language of the Annual Meeting.

Records and Final Report

30. The official records of this Annual Meeting shall be those various addresses, reports of
Committees and Councils, and resolutions presented to the Annual Meeting.

31. At the close of each fiscal year, the CEO, based on reports as prescribed by Rule 30, shall
prepare an Annual Report.

Publicity of Meetings

32. The plenary meetings of the Annual Meeting shall be held in public unless the body
concerned decides that exceptional circumstances require that a particular meeting be held
in private.

33. The meetings of any Annual Meeting committees, sub-committees, and working parties
may be held in private, with the approval of the Chairperson.

34. At the close of any private meeting, a communiqué may be issued to the press through the
CEO.

After the Chairperson of the session reviews the foregoing Rules of Procedure, he/she will move
adoption of same for the conduct of the Annual Meeting, obtain a second, followed by discussion
and vote on the motion.

31
MANAGEMENT
MANAGEMENT
2015/2016 PATA Officers

Chairman Immediate Past Chairman


Mr Kevin B. Murphy Mr Scott Supernaw
President & CEO Managing Director - International
Asiawide Hospitality Solutions Tauck, Inc.
Thailand USA

Vice Chairman EX-officio


Mr Andrew Jones Mr Mario Hardy
Guardian CEO
Sanctuary Resorts Pacific Asia Travel Association
Hong Kong SAR Thailand

Secretary / Treasurer
Mr Basant Raj Mishra
Executive Chairman
Venture Travel (Temple Tiger) Nepal
Nepal

2015/2016 PATA Board Members

Mrs Ratten Abdulhussein Mr Stephen F W Chang


Executive Committee Member Managing Director
PATA Sri Lanka Chapter Fuller Express Corp
Sri Lanka Chinese Taipei

Mr Satoshi Akiho Dr Kaye Chon


Deputy Director, Marketing and Sales Dean and Chair Professor
Planning School of Hotel and Tourism Mgmt
All Nippon Airways Co., Ltd. The Hong Kong Polytechnic University
Japan Hong Kong SAR

Dr Chris Bottrill Mr Teerapol Chotichanapibal


Dean, Faculty of Global and Community Executive Vice President of commercial
Studies Thai Airways International
Capilano University Thailand
Canada

Ms Gina Bunton Mr Mark Clarkson


Asia Pacific Regional Manager Director for Business Development, Asia Pacific
Tahiti Tourisms OAG
Tahiti, French Polynesia Singapore

32
Mr Hiran Cooray Mr Shahid Hamid
Chairman Chairman
Jetwing Hotels Ltd. PATA Bangladesh Chapter
Sri Lanka Bangladesh

Mr Setyono Djuandi Darmono Mr Kangli Hao


Chairman Director-General
President University Foundation Tourism Administration of Sichuan Province
Indonesia China

Ms Maria Helena De Senna Fernandes Ms Anna Hong


Director Deputy General Manager
Macao Government Tourism Office Shun Tak – China Travel Ship Management Limited
Macau SAR Hong Kong SAR

Ms Pham Ngoc Diep Mr. David W.J. Hsieh


International Cooperation Department Director General
Vietnam National Administration of Tourism Tourism Bureau Chinese Taipei
Vietnam Chinese Taipei

Mr Eric Fong Mrs Elly Hutabarat


Director of Marketing Department President Director
Macau International Airport PanTravel
Macau SAR Indonesia

Mr Angel Gallego Tunku Iskandar


President Group President
Amadeus Asia Limited Mitra Malaysia Sdn Bhd
Thailand Malaysia

Mr Michael Goldsmith Mr Ramon Jimenez, Jr.


Vice President of International Sales Secretary-Tourism
Las Vegas Convention & Visitors Philippine Department of Tourism
Authority Philippines
USA

Ms Maria Rani Liu Goncalves Mr Carl Jones


Protocol Officer Director, Air Service Development
Ministry of Tourism, Government of Timor-Leste Vancouver Airport Authority
Timor-Leste Canada

Mr Ross Gregory Mr Aktaruz Zaman Khan Kabir


Director Western Markets, International CEO
Tourism and Events Queensland Bangladesh Tourism Board
Australia Bangladesh

Mr Eric Hallin Mr. Kee- Hun Kim


General Manager Executive Director of MICE Bureau
Rembrandt Hotel Corporation Limited Korea Tourism Organization
Thailand Korea (ROK)

Ms Hanna-Leena Halsas Mr Dean Kimble


Chairperson Executive Director of Sales & Marketing
PATA Finland Chapter MGM Hospitality
Finland USA

33
Ms Pilar Laguana Ms Karin Gert Nielsen
Chairperson Managing Director
PATA Micronesia Chapter Atlantic Link
Guam Denmark

Mr Anthony Lau Mr Willem Niemeijer


Executive Director Founder & CEO
Hong Kong Tourism Board Khiri Travel Co., Ltd.
Hong Kong SAR Thailand

Mr Klaus Lengefeld Dato Haji Azizan Noordin


Senior Advisor Sustainable Tourism Deputy Director General (Planning)
GIZ Tourism Malaysia
Germany Malaysia

Mr Bo Li Mr Henry Oh Jr
Deputy Managing Director Vice Chairman
Kempinski Hotel Beijing - Lufthansa Center Global Tour Ltd.
China Korea (ROK)

Mrs Xuemin Li Mr Suman Pandey


Director President
Beijing Dongcheng District Tourism Explore Himalaya Travel and Adventure
Administration Nepal
China

Mr Hanxi Liao Mr Stephen Pearce


VP, Commercial Vice President, Marketing
Air Macau Company Ltd. Tourism Vancouver
Macau SAR Canada

Mr Vikram Madhok Mr Ke Wei Peh


Managing Director VP, Passenger Development
Abercrombie & Kent India Ltd. Changi Airport Group (Singapore) Pte. Ltd.
India Singapore

Mr Thein Ko Major Kyi Ms Xiaomei (Denise) Peng


Head Of Secretary Executive Vice President
Myanmar Tourism Federation Beijing Qunar Software Technology Co., Ltd.
Myanmar China

Ms Sarah Mathews Mr Gerald (Gerry) Perez


Head of Destination Marketing APAC Managing Director
TripAdvisor Leading Edge
Hong Kong SAR Guam

Mr Stewart Moore Mr Eyos Rudimch


Chief Executive Officer Chairman
EarthCheck Palau Visitors Authority
Australia Palau

Mr Darren Ng Mr Philip Schaetz


Managing Director Senior Vice President of Sales Marketing
TTG Asia Media Pte. Ltd. Dorsett Hospitality International
Singapore Hong Kong SAR

34
Mr John S. Schubert Mr Peter Vincent
MD, Marketing Asia Pacific and India Chief Executive Officer
The Boeing Company Papua New Guinea Tourism Promotion
USA Authority
Papua New Guinea

Mr Yuthasak Supasorn Mr Jie Wang


Governor Deputy MD of Marketing Department
Tourism Authority of Thailand Air China International
Thailand China

Mr Chee Chye Tan Mr Chunfeng Wang


Chairman VP - Development
World Express Group Beijing UTour International Travel
Singapore Service Co., Ltd.
China

Mr Sokhom Thok Mr Paddy Withana


Director, Department of Int’L Cooperation & Chairman
ASEAN Sri Lanka Tourism Development Authority (SLTDA)
Ministry of Tourism, Cambodia Sri Lanka
Cambodia

Mr Sinan Thourn Mr Pamela Yagi


Managing Director Chairperson
B2B Cambodia (Travel/Tours/MICE) Co., Ltd. PATA Hawaii Chapter
Cambodia USA

Mr Josefa Tuamoto Mr Dai Zhen


CEO Vice President
Solomon Islands Visitors Bureau Chengdu Culture & Tourism Development Group
Solomon Islands China

Mr Scott van Eck


Head of Seals & Tourism Development
International Sales
Qantas Airways Limited
Australia

35
2015/2016 Executive Board
Chairman Immediate Past Chairman
Mr Kevin B. Murphy Mr Scott Supernaw
President & CEO Managing Director - International
Asiawide Hospitality Solutions Tauck, Inc.
Thailand USA

Vice Chairman EX-officio


Mr Andrew Jones Mr Mario Hardy
Guardian CEO
Sanctuary Resorts Pacific Asia Travel Association
Hong Kong SAR Thailand

Secretary / Treasurer
Mr Basant Raj Mishra
Executive Chairman
Venture Travel (Temple Tiger) Nepal
Nepal

Members
Mr Setyono Djuandi Darmono Mr Stephen Pearce
Chairman Vice President, Marketing
President University Foundation Tourism Vancouver
Indonesia Canada

Mr Ramon Jimenez, Jr. Mr Phillip Schaetz


Secretary-Tourism Senior Vice President of Sales & Marketing
Philippine Department of Tourism Dorsett Hospitality International
Philippines Hong Kong SAR

Ms Sarah Mathews Mr John S. Schubert


Head of Destination Marketing APAC Managing Director – Marketing Asia Pacific and
TripAdvisor India
Hong Kong SAR The Boeing Company
USA

Dato Haji Azizan Noordin


Deputy Director General (Planning)
Tourism Malaysia
Malaysia

Mr Henry Oh, Jr.


Vice Chairman
Global Tour Ltd.
Korea (ROK)

Non-Voting Members
Ms Maria Helena de Senna Fernandes Mr Stewart Moore
Director Chief Executive Officer
Macau Government Tourist Office EarthCheck
Macau SAR Australia

36
Ms Helena Lo
Director
Pausada de Mong- Ha
Colina de Mong- Ha
Macau SAR

Staff Liaison
Ms “Kay” Kornchalee Tantimongkonsakul
Manager- Internal Affairs
Pacific Asia Travel Association
Thailand

37
OPERATIONS
PATA Executive Board – Summary of Actions
(since the 64th Annual Meeting)

At the 65th Annual General Meeting, delegates representing the voting members of PATA
will be asked to consider the action taken by the Executive Board during the year now
ending.

The summary of Actions, commencing with the first meeting of the present Executive Board,
is as follows:

1st Meeting, June 19, 2015 - Bangkok, Thailand

 Received the following reports on:


- Financial Report as at May 31, 2015

 Reviewed the updated Strategic Business Plan


 Reviewed membership structure and category and discuss the membership revenue
 Reviewed and discussed on Committee meeting format and Committee’s functions and
structure
 Received the update of PATA events
 Received the update of PATA Nepal Tourism Recovery Task Force
 Agreed and approved 2 non-voting Executive Board members i.e. Ms Maria Helena de
Senna Fernandes and Mr Stewart Moore
 Agreed of invitation of new Nominating Committee Chairman and members
 Reviewed Chapter Performance Report
 Reviewed CEO’s travel plan

2nd Meeting, September 4, 2015 - Bangalore, India

 Reviewed and approved the following Financial Statements:


- January - July 2015 Financial results
- 2015 Reforecast Budget
- 2016 Budget

 Reviewed the updated Strategic Business Plan


 Received the update of events and membership
 Received the briefing on 2015 AGM and Conference plan
 Endorsed of PATA Honours Awards

3rd Meeting, January 23, 2016 - Bangkok, Thailand

 Received the following reports on:


- Financial Report as at December 31, 2015

 Reviewed the Strategic Plan 2016-2018


 Reviewed membership structure and category

38
 Received the update of membership survey by MyTravelResearch.com
 Received the update of events
 Reviewed and approved the advisory committee’s terms of reference (TOR) i.e. Human
Capital Development Committee and Sustainability and Social Responsibility Committee.

Email Communication, April 5-28, 2015

 Reviewed and approved new PATA Membership categories and structure.

4th
Meeting, May 18, 2016 - Guam, USA

Summary of Actions of the Executive Board will be presented at the AGM on May 21, 2016.

39
RESOLUTION NO. 1

SUBJECT:
Approval of Action of the Executive Board

WHEREAS:
A Summary of Actions of the Executive Board taken since the 64th Annual Meeting has been
presented; and

WHEREAS:
The delegates assembled are of the considered opinion that such actions were proper, were
for the benefit of the Association, and were within the scope of authority of the Executive
Board, therefore;

THE ANNUAL MEETING RESOLVES:


That the actions of the Executive Board taken since the 64th Annual Meeting be accepted.

40
MEMBERSHIP IMPLEMENTATION

BYLAWS CHANGE

Pursuant to the Executive Board recommendation governing the PATA Membership Structure
and the resulting bylaws changes, approved at the recent meeting the following resolutions
are hereby presented for adoption by the membership at its 65th Annual General Meeting on
May 21, 2016 in Guam.

Background

The Executive Board approved the new proposed membership structure paper. The key
objective is to simplify the number of categories based on the business of each member so as
accurately identify the key benefits as well as determine the level of membership fee per
category.

SUMMARY:

Resolution No. 2 re: Proposed Amendment to Article VII Categories of Membership


Membership categories be reduced from 46 to 6 main categories (internal 22 sub-categories)

Drafted to clarify membership categories and to make more equitable the level of dues relative
to member services. There are 6 major changes from current structure/dues levels:

1. Removed Government level III and regrouped them with Government level II
2. Removed Allied Partner Destination and regrouped them into Government level II
3. Name changes: Carrier to Aviation and Independent Retail Travel Agent (IRTA) to
SME & RTA
4. Expanded sub-category for Aviation Category
5. Expanded sub-category for Hospitality Category
6. Creation of a new Partner Category

Resolution No. 3 re: Proposed Amendment to Article VIII Voting, Clause 1


Drafted to reflect changes of categories but do not change the voting entitlement

Resolution No. 4 re: Membership Annual Contributions


Based on the result of the membership restructuring which indicate and differentiate the
benefits to each category, there are membership fee adjustment of some categories, the
Executive Board wishes to put forth the proposal to increase the current membership fee
structure.

RECOMMENDATION
That all resolutions which are presented here be approved by the PATA Voting Members.

41
RESOLUTION NO. 2

SUBJECT:
Bylaw Change - Article VII Categories of Membership

WHEREAS:
The management recommended the restructuring membership category be reduced from 46
to 6 main categories (internal 22 sub-categories) as shown in the attached Exhibit A (page 44)

WHEREAS:
The Executive Board approved the Membership Restructuring recommendation and desires to
amend the bylaws; therefore

THE ANNUAL MEETING RESOLVES:


That Bylaws Article VII be amended to read

Article VII
Categories of Membership
The PATA membership will be comprised of the following categories. Category eligibility
details and classification shall be determined by the Association and may be amended from
time to time in the discretion of the PATA Executive Board.

1 Government/Destination
1.a. Level I
1.b. Level II
Membership levels in the Government/Destination category are based on annual visitor
arrivals.

2 Aviation
2.a. Level I
2.b. Level II
2.c. General
Membership levels in the Aviation category are based on capacity.

3 Hospitality
3.a. Corporate – Hospitality
3.b. Corporate – Affiliate
3.c. Hospitality – Property
3.d. Hospitality – General

4 Industry
4.a. Corporate – Industry
4.b. Industry
4.c. Travel Agency / Tour Operator
4.d. Association
42
4.e. SME + RTA
4.f. Media
4.g. Life Member
4.h. Young Tourism Professional (YTP)

5 Partner
5.a. Premier Partner
5.b. Strategic Partner
5.c. Preferred Partner
5.d. Alliance Partner

6 Education

All categories of membership will be by company, not individual, except for Life and YTP.
Membership category descriptions and criteria for membership may be reviewed and adjusted
from time to time by the PATA Executive Board, and are kept on file at PATA Headquarters.

43
Exhibit A

Proposed reduction of categories:


The key objective is to focus on the nature of the business of the member in order to provide benefits that they
actually need with a membership fee that reflects those benefits.

**Life Members numbers not included. As PATA doesn't currently have individual memberships, they are not included in the
membership count.

44
RESOLUTION NO. 3

SUBJECT:
Bylaw Change - Article VIII Voting, Clause 1

WHEREAS:
Changes of Membership Categories affect the voting categories in the bylaws.

WHEREAS:
Changes of Membership Categories do not affect the voting entitlement of each category.

THE ANNUAL MEETING RESOLVES:


That The Clause 1 of Article VIII of the Bylaws be amended to read:

1 All dues paying members in good standing of the Association are entitled to vote. Voting
entitlement at any annual or special meeting (AGM or EGM) of the Association shall be:
(a) Government/Destination Level I - each member, two votes.
(b) Aviation Level I - each member, one vote up to a category total equal to the total number
of Government/Destination level I member votes; thereafter in equal fractions per member so
as to equal this category total.
(c) Government/Destination Level II / Aviation Level II and Aviation General - each member,
one vote up to a category total equal to 50 percent of the total number of
Government/Destination Level I members' votes; thereafter in equal fractions per member so
as to equal this category total.
(d) Partner - each member, one vote up to a category total equal to the total number of
Government/Destination level I member votes; thereafter in equal fractions per member so as
to equal this category total.
(e) Industry/Education - each member of the Industry Council, one vote up to a category total
equal to the total number of Government/Destination Level I member's votes; thereafter in
equal fractions per member so as to equal this category total.
(f) Hospitality - each member, one vote up to a category total equal to 50 percent of the total
number of Government/Destination Level 1 votes; thereafter in equal fractions per member so
as to equal this category total.

45
RESOLUTION NO. 4

SUBJECT:
Annual Membership Contributions

WHEREAS:
The Executive Board has undertaken a review of the Membership structure in order to simplify
the number of categories based on the business of each member

WHEREAS:
The vision for this strategy is to deliver the highest level of benefits possible based on member
category needs while charging a fair and equitable fee

WHEREAS:
The restructuring of Membership Fees will have an impact on some Government/Destination,
Aviation and Industry Members to different degrees and will be phased in over several years
where necessary and/or be provided with added value where increases are thought to be
sizeable

WHEREAS:
The new rates of Annual Membership Contribution, if approved, are effective as following:
 Government/Destination January 2017
 Industry January 2017
 Aviation January 2018

THE ANNUAL MEETING RESOLVES:


That PATA's current fee structure be changed to the revised fee structure.

46
RESOLUTION NO. 5

SUBJECT:
Appointment of 2016-2017 PATA Chairman, 2016-2017 Vice Chairman, 2016-2018
Secretary/Treasurer and Representatives to the PATA Executive Board

WHEREAS:
The PATA Board has ratified PATA Chairman, and the election results of PATA Vice
Chairman, Secretary/Treasurer and Executive Board members, and hereby submits the
results to PATA Annual General Meeting; therefore

THE ANNUAL MEETING RESOLVES:


That the following members be appointed as PATA Chairman, Vice Chairman,
Secretary/Treasurer and the member of PATA Executive Board.

Name list will be presented at AGM after the election and ratification in Board meeting.

47
RESOLUTION NO. 6

SUBJECT:
Fiscal year January – December 2015 Financial Statements of Pacific Asia Travel
Association

WHEREAS:
The Annual Meeting has examined the aforementioned financial statements and the audit
reports to the Board prepared by PKF Audit (Thailand) Ltd.; therefore

THE ANNUAL MEETING RESOLVES:


That the financial statements, as presented, be accepted as reflecting property the financial
condition of the Association for the fiscal year January-December 2015.

60
RESOLUTION NO. 7

SUBJECT:
Appointment of Auditor for Pacific Asia Travel Association Financial Statements fiscal year
January - December 2016

WHEREAS:
The Executive Board has recommended the re-appointment of PKF Audit (Thailand) Ltd. as
the auditor of the Association financial statements for fiscal year January - December 2016

THE ANNUAL MEETING RESOLVES:


That the Auditor for the Pacific Asia Travel Association, fiscal year January - December 2016
be PKF Audit (Thailand) Ltd.

61
PATA STRATEGIC
BUSINESS PLAN 2016

January 10th, 2016

Author: Mario Hardy


PATA CEO

Pacific Asia Travel Association - Copyrights 2016 - Confidential


CONTENT

Page

INTRODUCTION 1

HISTORY OF PATA 2

THE PATA BRAND 3

STRATEGIC GOALS 4

CONCLUSION 6

Pacific Asia Travel Association - Copyrights 2016 - Confidential


INTRODUCTION

The Pacific Asia Travel Association (PATA) Strategic Business Plan 2016 (SBP) seeks to set clear
and focused goals to achieve sustained growth of the membership, increased revenues for
financial stability and the development of the organisation as a trusted partner and advocate for the
travel and tourism industry to, from and within the Asia Pacific Region.

The industry is in a constant state of evolution as economies change and technologies develop.
PATA needs to anticipate such changes and manage its evolution accordingly. The association
landscape has also been fundamentally transformed over the last 20 years with numerous NGO’s
and private organisations tapping into niche markets and providing resources and networks of
varying competence to concentrated audiences. All traditional associations are finding themselves
fighting to hold the attention and loyalty of their memberships. Having a rich and long history, with
access to a large network, is no longer reason enough to continue or accept membership.

Members demand more value, for lower fees, provided on-demand and via multiple channels. In
order to survive and thrive in this changing landscape, PATA must now seek ways to enhance
membership benefits through value-added programme delivery and demonstrate its relevance in
the marketplace to take it into the next generation. Fundamental transformation in mindset,
operating capability and teamwork are essential for sustained success.

What this business plan does not aim to do is to satisfy the needs and demands of all stakeholders
in every corner of the Asia Pacific region. In order to achieve success, PATA must first make a
targeted approach and focus on a few key areas in which growth and goals can be realised.
Despite PATA’s wide reach across the globe through member chapters and affiliations, resources
are finite and the organisation cannot be everything to everyone at once. This Plan, therefore,
takes a realistic approach to defining the strategic outcomes for the organisation, with an aim to
maximise resources by streamlining efforts and communicating results more effectively.

Pacific Asia Travel Association - Copyrights 2016 - Confidential Page 1


HISTORY OF PATA

Incorporated as a not-for-profit membership association in 1951 in Hawaii, U.S.A., with the goal of
acting as a catalyst for developing Asia Pacific travel and tourism in partnership with private and
public sector members, PATA’s mission, since inception, has been to enhance the growth, value
and quality of travel and tourism to, from and within the region. The PATA vision has been to be
the leader of Asia Pacific travel and tourism.

In 1998, PATA moved its head office from San Francisco, California, to Bangkok, Thailand and
currently maintains representation in London, UK; in Sydney, Australia and a growing presence in
Beijing, China, with 41 Chapters around the globe. It is also, since late 2012, a founding member of
the Global Travel & Tourism Association Coalition (GTAC) comprising eight separate
organisations.

PATA legend and founding member Matt Lurie said that PATA pioneered the way in which tourism
was managed and promoted today; it provided, as he put it, a ‘new way forward’. A key element of
this was the need for accurate research and intelligence. PATA members needed to think outside
the box and make changes that would have wide-reaching influence across the industry. This is
what PATA did at its inception and what gave the founding members so much passion. He said
that this could, and should, happen again. The current and ongoing efforts of the organisation to
reinvent itself and remain relevant are a testament to that sentiment.

At the end of 2011 PATA introduced a "Next Gen" strategy that recognised the need for PATA to
make significant changes, including important shifts:

From traditional to digital


From quantity to quality
From reactive to proactive

During the course of the years 2011-2014 the above strategies were advanced considerably with
a full digital transformation completed in 2014. This continues to evolve with current technology
and social media trends.

During the years of 2012-2014 PATA's CEO at the time successfully elevated the position of the
organisation in the eyes of governments, other trade associations and its members. PATA was
once again invited to sit at the top table and interact at the highest level. Today, Tourism Leaders
are once again seeking advice and guidance from PATA.

Transformative Year 2015

In 2015 the Association continued on its transformation from traditional to digital, delivering both in
quantity and quality and became much more proactive in responding to the needs of the industry.
At the time of writing this report, the Association had reached 175+ new members, delivered over
15 profitable events, published new sponsored research reports, created new human capital
development programmes and, importantly, achieved a record financial performance.

The success of year 2015 can be attributed to good planning, increased productivity and razor-
sharp focus from the PATA headquarters team and our overseas representatives.

Pacific Asia Travel Association - Copyrights 2016 - Confidential


Page 2
THE PATA BRAND

For 65 years PATA has defined itself as the only Association that promotes the development of the
complete visitor economy in the Asia Pacific region. The PATA brand was once recognised as the
go-to resource for valuable industry data and for connecting with others in the industry. Over time
the Association has gone through significant changes and now faces new external challenges.
There is still a huge amount of respect in the industry for the PATA Brand and what it represents,
especially with government entities and other international institutions.

It is critical for the Association to continue to build on brand recognition, especially with younger
generations. This can be achieved by using appropriate communications channels and brand
attributions and values that a younger audience can relate to.

In 2015, the PATA Passport brand was introduced with tremendous success. It represents our
members’ passport to business, to networking and to insights. It has achieved its objective of
making noise in the industry, gaining considerable brand recognition and respect. PATA will
continue to build on this theme in 2016 with the objective to make it even more relevant to our
members and to the industry at large.

One of the Association's most valuable assets is its brand and it needs to be protected. The PATA
Management and Executive Board must commit to protect it. This means it should not be loaned to
everyone who asks. Third party organisations that wish to use the PATA brand should be carefully
vetted to ensure that they respect the values of the brand.

Pacific Asia Travel Association - Copyrights 2016 - Confidential


Page 3
STRATEGIC GOALS

The Association is still in its transformation phase. We need to deliver several more consecutive
years of prudent financial management and robust financial performance in order to ensure that
the foundations are sufficiently strong to support our long-term goals.

To succeed, the Association will direct its resources towards four core objectives:

Achieving and maintaining Financial Sustainability


Creating and Innovating across the broad spectrum of PATA activities – and, in doing so,
delivering Value-Added services to our members
Diversifying PATA's source of income by identifying and capturing new revenue streams
Increasing Engagement at every level with members and the chapter network

Achieving Financial Sustainability

In order to be financially sustainable the Association needs to draw sufficient funds from its various
activities to cover fixed and variable operating costs whilst at the same time replenishing cash
reserves to ensure a secure future. This objective will be achieved by ensuring that the
management team undertakes sufficient advance planning, increases productivity and remains
sharply focused. The management team will also continue to manage and control expenses
carefully without impacting upon investment needs to deliver on its innovation promise.

Some years ago PATA increased its geographical footprint, embracing 53 new economies -
national and regional. These markets present exciting, yet challenging, membership opportunities
but have yet to be exploited fully. There is also growing interest from countries outside the PATA
region that wish to better understand Asia's potential as a region that contains so many
increasingly influential source markets. The public and private sectors within these destinations
present considerable opportunities for new memberships and new partnerships.

Creating and Innovating (Delivering Value-Added Services)

To deliver on these objectives, PATA must focus upon activities that build and add value to its
membership base. PATA must also communicate effectively this value proposition in order to
retain existing members and acquire new members. Demonstrating the value proposition to
members and influencers will require a shift from "push" and hard sell to more "pull" and
relationship-based selling. All activities will gradually shift from traditional to refined relationship
building.

To succeed and be truly innovative the Association needs not to think outside the box but instead
to kick the box, rewire the box and eventually crush it. It needs not to look at others but rather
become the one true association that every other similar organisation aspires to be like.

The above should translate into transformative and engaging events, training that inspires and
research that motivates the industry to take action.

Pacific Asia Travel Association - Copyrights 2016 - Confidential


Page 4
Diversifying PATA's source of Income

To make PATA financially sustainable it is imperative that the organisation undertakes activities
that diversify revenue sources and generate ancillary revenue in addition to membership fees.
Where possible and necessary the Association can/should consider working with partners to
develop innovative solutions that enhance the value of membership and financially contribute to
the revenue objectives of the organisation. Additional innovative event concepts, training and
research should also be part of the diversification of the source of income.

Increase Engagement with members and chapter network

By optimising PATA’s human resources and intellectual capacity, the organisation will have the
ability to enhance its digital capability by developing and implementing digital systems and
processes. Automating manual processes such as online membership and events registration and
purchasing a multitude of products and services online will see the Association moving towards a
self-service environment that allows members to easily and seamlessly engage with PATA through
various channels (digital and social media) and platforms (tablets and smart phones).

However, we do understand that digital engagement with our members will not suffice and this is
why the Association also needs to engage with members and chapters in person at PATA events,
other major industry events and at events and activities organised jointly with our network of
chapters.

Pacific Asia Travel Association - Copyrights 2016 - Confidential


Page 5
CONCLUSION

As stated in the introduction, several external uncontrollable factors can and will impact upon the
future success of the organisation. In order for PATA to thrive well into the future, three core
principles must be adopted and instilled within the culture of the Association:

Adopting an ‘Innovation’ mindset while still being respectful of PATA’s history


Being ’Agile’, capable of adapting and responding quickly to changing situations
Remaining totally focused at all times on achieving the Association's objectives – and
having the ability to say ’NO’ to distractions

Based on these principles, three main areas of focus require significant attention to drive growth
and stability within the organisation:

• Our People
• Our Brand
• Our Finances

Tactical Action Plan

Each functional department head is responsible for drafting its team's yearly action plan with inputs
from all key areas of the organisation (marketing, communications, finance, IT). The Chief of Staff
is responsible for monitoring the development of the action plans and their delivery.

Pacific Asia Travel Association - Copyrights 2016 - Confidential


Page 6
2016 Budget Summary

PATA BUILDS YOUR BUSINESS | NETWORK | PEOPLE | BRAND | INSIGHTS

Engaging since 1951


Summary financial performance
Audited Audited Audited Audited Budget
2012 2013 2014 2015 2016
Unit : USD
REVENUE

Membership 1,711,468 1,704,041 1,591,288 1,613,445 1,774,813


Event programs 811,777 829,153 718,710 1,175,616 938,692
Research & Intelligence 93,025 233,698 156,788 100,431 112,000
Human Capital Development 67,252 82,110 104,741 122,827 161,000
Other income 100,382 120,014 56,360 92,815 50,800

Total 2,783,904 2,969,016 2,627,886 3,105,134 3,037,305


DIRECT EXPENSE
Membership 164,127 39,574 106,554 29,834 25,000
Event programs 152,813 267,689 420,291 106,829 392,000
Research & Intelligence 124,643 125,756 66,566 106,578 80,500
Human Capital Development 32,257 91,795 64,530 80,214 73,000

Total 473,840 524,814 657,941 323,455 570,500


OPERATING EXPENSES
Staff cost 1,362,394 1,258,980 1,586,119 1,499,655 1,524,095
Travel 299,150 377,854 289,429 165,666 196,391
Professional fees 245,773 329,144 319,288 164,372 165,210
Occupacy 185,059 189,326 189,328 179,758 168,110
Marketing expenses 105,662 18,816 15,361 56,492 50,000
Others 250,963 236,216 279,184 267,670 226,882

Total 2,449,001 2,410,336 2,678,710 2,333,613 2,330,688


Bottom line results (138,937) 33,866 (708,764) 448,066 136,117

Undesignated - General fund 960,752 994,618 285,853 733,919 870,036

Based on 2016 budget, our fund reserve expects to be increase to USD 870K and planning to refill cash reserve up to USD 1.5M
in year 2018.

2016 Budget | Confidential 68


RESOLUTION NO. 8

SUBJECT :
Pacific Asia Travel Association’s Strategic Business Plan and Budget 2016

WHEREAS :
Annual Meeting has examined the Proposed 2016 Strategic Business Plan and Income and
Expense Budget, details of which are set forth in these papers; therefore

THE ANNUAL MEETING RESOLVES :


That the proposed 2016 fiscal year strategic business plan and budget be approved.

69
COMMITTEES OF THE BOARD
2015/2016 Nominating Committee

Chairperson :
Ms Maria Helena de Senna Fernandes
Director
Macao Government Tourism Office
Macau SAR

Members :
Mr Stephen F W Chang Mrs Xuemin Li
Managing Director Director
Fuller Express Corp. Beijing Dongcheng District Tourism
Chinese Taipei Administration
China

Dr Kaye Chon Mr Mohamed Sallauddin Hj. Mat Sah


Dean and Chair Professor General Manager Marketing
School of Hotel and Tourism Management Malaysia Airports Holdings Bhd.
The Hong Kong Polytechnic University Malaysia
Hong Kong SAR

Staff :
Ms “Kay” Kornchalee Tantimongkonsakul
Manager - Internal Affairs
Pacific Asia Travel Association
Thailand

70
Function :

To present to Executive Board and PATA Board a slate of nominees representing PATA
Government/Destination, Aviation members, Hospitality members, Chapters and Premier
Partners, for appointment to the Board. The slate, approved by the PATA Board at its meeting,
is submitted to the PATA Annual General Meeting for endorsement by the PATA membership.
In carrying out these responsibilities, the Committee follows the following guidelines;

1. The organisation represented by the nominee shall have met all its financial commitments
to PATA.

2. Consideration is given to equitable representation on the Board of all PATA geographical


regions.

3. The individuals selected for nomination shall have experience in the travel industry,
command respect among travel industry leaders and have positions of responsibility in their
own organisations.

4. The individuals agree to attend the required number of Board meetings each year and shall
be present at the PATA Annual Meeting.

Structure :

Appointment of members are made by PATA Board consisting of five members of the PATA
Board.

Appointment of Committee Chairman are made among Nominating Committee Members by the
PATA Chairman in consultation with the PATA CEO.

71
RESOLUTION NO. 9

SUBJECT:

PATA Board members, Nomination of Representative of Government/Destination, Aviation,


Industry, Hospitality, Chapter members and Premier Partner

WHEREAS:

The PATA Board members has approved the nominations submitted to it by the Nominating
Committees of the Board and Industry Council in accordance with Article V, paragraph 3 of the
Bylaws, and hereby submits these nominations to Annual Meeting; therefore

THE ANNUAL MEETING RESOLVES:

That the following nominees representing Government/Destination, Aviation, Industry,


Hospitality, Chapter members and Premier Partner be elected (adding to the existing
members):

Government / Destination (by name)

Auckland Tourism, Events and Economic Development Ltd.


Beijing Municipal Commission Tourism Development
China National Tourism Administration
Guam Visitors Bureau
India Tourism Development Corporation Ltd.
Marianas Visitors Authority
Ministry of Hotels & Tourism, the Republic of the Union of Myanmar
Ministry of Tourism, Government of India
Ministry of Tourism, Indonesia
Ministry of Tourism, Maldives
Sabah Tourism Board
Tourism Administration of Guangdong Province
Tourism Fiji

Aviation (by name)

Adelaide Airport
Guam International Airport Authority
Malaysia Airports Holdings Bhd.

72
Chapter

Asia
Mr. Sinan Thourn Mr. Setyono Djuandi Darmono
Chairman Chairman
PATA Cambodia Chapter PATA Indonesia Chapter
Cambodia Indonesia

Europe Americas
Mr. Chris Crampton Mr. James Ferguson
Chairman Secretary
PATA United Kingdom Chapter PATA San Diego Chapter
UK USA

Industry Council (by last name)

Dr. Wolfgang Georg Arlt Mr Jesper Palmqvist


Director Director, Asia
China Outbound Tourism Research STR Global
Institute (COTRI) UK
Germany

Mr Dany Bolduc Mr. Taufiq Rahman


VP/GM - APAC Chief Executive & Proprietor
Revinate Journey Plus
Singapore Bangladesh

Mr. George Cao Mr. SanJeet


President Publisher
Dragon Trail Interactive DDP Publications Private Limited
China India

Mrs. Rika Jean-Francois Mr Peter Semone


Regional Manager South Asia & Pacific Chief Technical Advisor
Messe Berlin / ITB Berlin Lao National Institute of Tourism and
Germany Hospitality (LANITH)
Lao PDR

Mr. Abdul Iyer Mr Jae Pil Sho


Head Strategic Planning Editor & Publisher
Sabre Asia Pacific Pte. Ltd. Travel Press - Korea
Singapore Korea (ROK)

Mr. Theodore Koumelis Mr Marco Simonen


Managing Director Sales Manager – International Sales
TravelDailyNews International MATKA – The Nordic Travel Fair
Greece Finland

73
Mr. Kamika Smith Mr Michael Yates
General Manager Marketing Director, Asia Pacific
Smith's Motor Boat Service, Inc. Travelport
USA Hong Kong SAR

Mr Kevin Tatem
Senior Business Development Manager -
APAC
SiteMinder
Australia

Hospitality

Mr Shahid Hamid Mr Jayantha Panabokke


Executive Director Managing Director
Dhaka Regency Hotel & Resort Mahaweli Reach Hotels Plc.
Bangladesh Sri Lanka

Mrs Ben Montgomery


Director of Business Relations
Management
Centara Hotels & Resorts
Thailand

Premier Partner

Dr Zoe Hibbert
Head, Asia Pacific Corporate Communication
Visa Worldwide Pte Ltd
Singapore

74
RESOLUTION NO. 10

SUBJECT:

Appointment of SBF members 2016 - 2017

WHEREAS:

The PATA Board members has approved the nominations, and hereby submits these
nominations to PATA Annual General Meeting; therefore

THE ANNUAL MEETING RESOLVES:

That the following nominees be elected:

Mrs. Gloria C Henderson


Travel Consultant
HNL Travel Associates
USA

Dr. Kaye Chon


Dean and Chair Professor
School of Hotel and Tourism Management
The Hong Kong Polytechnic University
Hong Kong SAR

Mr. Hiran Cooray


Chairman
Jetwing Hotels Ltd.
Sri Lanka

75
2015/2016 Honours Committee

Chairman:
Mrs Gloria C. Henderson
Travel Consultant
HNL Travel Associates
Hawaii, USA

Vice Chairman:
Mr Jae-Pil Sho
Editor & Publisher
Travel Press - Korea
Seoul, Korea (ROK)

Chairman Emeritus:
Mr Chuck Y. Gee
Regent
School of Travel Industry Management,
University of Hawaii at Manoa
Hawaii, USA

Members:
Mr Bill Calderwood Mr Luzi A Matzig
Managing Director Chairman
The Ayre Group Consulting Asian Trails Group
Australia Thailand

Mr Joao Manuel Costa Antunes Ms Margaret Wilson


Advisor of the Secretary for Social Affairs Western Australia Branch Manager
and Culture Australian Tourism Export Council
Macau Government Australia
Macau SAR

========================
Mr Hiran Cooray
Chairman Staff
Jetwing Hotels Ltd. Ms “Kay” Kornchalee Tantimongkonsakul
Sri Lanka Manager - Internal Affairs
Pacific Asia Travel Association
Thailand

76
Function
1. To submit to PATA Board recommendations for PATA Life Membership, Award of Merit,
inductees to the Gallery of Legends and Chapter Awards.
2. To review, as appropriate, current guidelines governing these awards and submit
recommendations to the Executive Board, if adjustments are warranted.

Structure
Majority of members shall be Life Members, designated by PATA Board.
Appointment of Committee Chairman is made by the PATA Chairman in consultation with
PATA CEO.

Recommendations
The PATA Board accepted these recommendations at their meeting in September 2015 and
this year’s awards are presented at the PATA Annual Meeting in Guam, USA as follows:

Life Membership
Mrs Phornsiri Manoharn
Vice Chairman
N.C.C Management & Development Co., Ltd.
Thailand

Award of Merit
Mr Scott Supernaw
Managing Director-International
Tauck Inc.
USA

Chairman’s Award
To be announced

PATA Face of the Future


Mr Danny Ho
Executive Pastry Chef
Hotel ICON
Hong Kong SAR

Chapter Awards
Award of Excellence – PATA Germany Chapter
Spirit of PATA Award – PATA Hawaii Chapter
The Best Engagement with Next Gen – PATA Bangladesh Chapter

Last update: April 20, 2016

77
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Head Office
28th Floor, Siam Piwat Tower
989 Rama I Road, Pathumwan
Bangkok 10330, Thailand
Tel: +66 (0)2 658-2000
Fax: +66 (0)2 658-2010 PATA STRATEGIC PARTNERS
Email: membership@PATA.org

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Beijing, China
Tel: +86 (0)10 6500-1397
Fax: +86 (0)10 6500-1497 PATA PREFERRED PARTNERS
Email: china@PATA.org

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Sydney, Australia
Tel: +61 (0)40 983-9225
Email: pacific@PATA.org

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London, UK
Tel: +44 (0)7932 074-978
Email: europe@PATA.org

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