UI

AGener
alOver
view (
asof5/
24/
20211)

PAYMENTS

St
ateUnempl
oyment $5.
6B

Pandemi
cUnempl
oymentCompensat
i
on(
PUC) $19.
4B

Pandemi
cUnempl
oymentAssi
st
ance(
PUA) $5.
4B

Pandemi
cEmer
gencyUnempl
oymentCompensat
i
on(
PEUC) $2.
1B
Pai
dtoMi
chi
ganWor
ker
s
$34.
8B Si
nce3/15/
20; Ext
endedBenef
i
ts(
EB) $0.
4B
Maynotali
gnexac
tl
ywi
t
haudi
t
edf
i
nanci
al
satt
heendoft
heyear

LostWagesAssi
st
ance(
LWA) $1.
6B

Wor
kShar
e $0.
1B

Ot
her $0.
2B

MEUC $<0.
1B

CLAI
MANTS

Cl
aimant
swat
erf
all
,counti
nmi
l
li
ons

33M U
3. ni
Forc
queCl
l
ai
mscr
eat
ai
edsi
mant
nce3/
15/
s
20 Uni
quecl
aimant
s 3.
33M

I
nel
i
gibl
e/deni
ed/notcer
ti
fyi
ngcl
aimant
s 0.
92M

803,
343 Ac
ti
veCl
aimant
s
Uni
que/pot
ent
i
all
yel
i
gibl
ecer
ti
fyi
ngcl
ai
mant
s 2.
41M

Pai
dcl
aimant
s 2.
39M
ofc
lai
mant
s*have
99.
1% beenpai
datl
eastonce
*
pot
ent
i
all
yel
i
gibl
e,cer
ti
fyi
ngcl
ai
mant
s
Unpai
dcl
aimant
s 0.
02M

CLAI
MS

Cl
aimsbycl
aimt
ype,counti
nmi
l
li
ons

Regul
arUI 2.
1M

Regul
arUI
Cl
ai
ms PUA 1.
9M
5.
1M Cr
cl
eat
ai
edsi
mantc
nce3/
15/
anhav
20t
emul
hr
t
i
pl
ought
eclai
hemostr
msthr
ecentSat
oughoutt
hei
urday;a
rbenefi
t
year

Ext
ensi
ons Ex
tens
ions 1.
0M
PUA

Wor
kShar
e 0.
2M
Numberofclai
msfil
edsi
nceMar
ch15byt
ypeofcl
ai
m(i
.
e.,UICl
ai
m,PUA,Ext
ensi
ons,
WorkShare,et
c.)
88.
78% ofcl
ai
mswer
efi
l
edonl
i
net
hroughMi
WAM
Ext
ensi
ons PUA Wor
kShar
e Ot
her
s 0.
0M
Ot
her
s Regul
arUI

Cl
aimsbycr
eat
ionweek,c
ounti
nthousands
500K 483.
2K

400K 380.
7K
ed
eat

293.
7K 280.
4K
300K
msCr

199.
2K
ai

200K 213.
1K 218.
4K
Cl

134.
3K
104.
2K 114.
3K
150.
5K 91.
4K
100K 121.
3K 129.
2K 119.
6K 68.
8K 59.
2K 62.
1K
44.
4K 35. 2K61.
57. 4K 45.
8K 51.
3K 43.
2K 46.
0K 57.
8K 56.
6K 51.
6K 45.
4K 43.
9K
40.
9K 4K 38.
1K 33. 0K 35.
8K 30.
8K
77.
0K 64.
6K 77.
2K 68.
2K 17.
4K 23.
3K
0K 55.
6K 48.
8K 48.
5K 32.
3K 33.
2K 31.
7K 51.
7K 42.
9K 41.
4K 37.
9K 53.
2K 29.
8K 47.
9K 28.
2K 27.
0K 61.
4K 41.
9K 30.
2K
20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

21

21

21

21

21

21

21

21

21

21

21

21

21

21

21

21

21

21

21

21

21
21/

28/

4/

11/

18/

25/

2/

9/

16/

23/

30/

6/

13/

20/

27/

4/

11/

18/

25/

1/

8/

15/

22/

29/

5/

12/

19/

26/

3/

10/

17/

24/

31/

7/

14/

21/

28/

5/

12/

19/

26/

2/

9/

16/

23/

30/

6/

13/

20/

27/

6/

13/

20/

27/

3/

10/

17/

24/

1/

8/

15/

22/
4/

5/

5/

6/

7/

8/

8/

9/

10/

11/

12/

1/

1/

2/

3/

4/

5/

5/
3/

3/

4/

4/

4/

5/

5/

5/

6/

6/

6/

7/

7/

7/

8/

8/

8/

9/

9/

9/

10/

10/

10/

10/

11/

11/

11/

12/

12/

12/

1/

1/

1/

2/

2/

2/

3/

3/

3/

4/

4/

4/

5/

5/
Numberofcl
ai
msc
reat
edperweek(
incl
udesal
lt
ypesofcl
ai
ms)si
nceMar
ch15

CALLCENTER

Aver
agedai
l
ycal
l
srecei
ved Aver
agedai
l
ycal
l
shandl
ed Aver
agedai
l
ycal
l
sout
bound Aver
agedai
l
yappoi
ntment
s
overt
hepas
tweek overt
hepastweek overt
hepastweek overt
hepastweek

Weekl
yAver
ageofDai
lyHandl
edbyWeekEndi
ng,counti
nthousands
23.
2K 22.
9K

20K

15K
ed
Handl

10K

5K

0K 0.
9K 0.
9K
2021

2021
14/

21/
5/

5/

Appoi
ntment
sHandl
ed Cal
l
sHandl
ed

1.Forcl
ai
mscr
eat
edsi
nce3/
15/
20