Professional Documents
Culture Documents
I'm Esperanza Gallegos: Hello
I'm Esperanza Gallegos: Hello
I'm Esperanza Gallegos: Hello
Skills
My years of experience as a Supervisor combined with my skills accumulated as a mother, I have
become an exceptional leader with superb organizational skills. These skills allow me to coordinate
mass groups, plan for projects, problem solve in the moment, and create cohesive environments
between individuals. Using creativity, a level head, and research, I am able to work well with
others, entice others to work collectively, and provide results.
Experience
July 2016 - PRESENT
Starbucks CO., Las Vegas Blvd. & 215 - Shift Supervisor
● Ensure partners work together as a team to deliver quality results, and provide the ideal
atmosphere of the Third Place for customers.
● Maintain store cleanliness for the purpose of customer and employee satisfaction.
● Anticipate customer and store needs by constantly observing the surroundings, and
making tough decisions to ensure satisfaction.
● Welcome customers and assist with any questions they may have, to ensure they have a
pleasant shopping experience.
● Maintain store cleanliness, and ensure sufficient size runs on all clothing racks in the store.
● Communicate with team members to create a calm and fun experience for customers and
employees.
● Design floor layout for optimal shopping experience throughout the week.
● Provide love and care to children, and meet their every need while their parents are away.
● Ensure the safety of the child, and provide all necessities defined by the parents.
● Maintain cleanliness of the home and the child, for their own comfort and the parents’
peace of mind.
● Communicate with parents on a regular basis about their child in a timely fashion.
● Create fun and engaging activities to entertain and educate the child/children.
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Education
January 2017 - July 2021
Arizona State University, Online - Bachelors in Education
Attended University level courses, while raising a child alone to ensure a more prosperous future
for my son and myself. I had to participate in group projects which included collaboration and
planning, along with making time every single day to complete assignments or study for exams.