Professional Documents
Culture Documents
Business Economics For Hoteliers
Business Economics For Hoteliers
For
Hoteliers
Contents:
2. Economic systems.
5. Elasticity of demand
6. Elasticity of supply
7. Factors of Production
8. Cost Concepts.
9. Revenue concepts
10.Types of markets
15.Taxation
16.National Income
17.Entrepreneurship
18.Economic Growth.
Chapter I
Size of a hotel
Location of a hotel
Costs
Profits
Price
Competition.
Revenue
Money
Taxation
National Income
Economic Growth
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Chapter II
Economic Systems
Capitalism:
Characteristics of Capitalism:
Merits of Capitalism:
1. Automatic in nature
2. Consumers freedom is preserved.
3. Maximum utilisation of resources.
4. Least Govt. interference.
5. Profit is the motivating factor.
Demerits of Capitalism
1. Trade cycles
2. Ill directed use of resources.
3. Welfare of the community is sacrificed.
4. Exploitation of labour.
5. Division of the Society in haves and have nots. Class struggle.
6. Seeds of its destruction are sown in its development itself.
7. What we want is restricted capitalism.
Socialism:
Characteristics of Socialism:
Merits of Socialism:
1. Equality
2. Planned economic activities
3. No trade cycles
4. Proper use of economic resources
5. Welfare of the Society.
6. No class struggle
Demerits of Socialism:
1. State capitalism
2. Ill directed use of resources
3. No choice for the consumers
4. No motivation to work
5. Undemocratic.
Both capitalism and Socialism were tried in different countries and it was observed that
both have their own limitations. Both of them in pure form are not acceptable to the
Society.
Fear of trade cycle was very dominant in Capitalism. When the whole world was down
with great depression in the year 1929 Soviet Russia was the only country which was
enjoying economic stability.
The existence of State capitalism resulted in poor motivation among the people so much
that the level of production started dropping down. Hence there was no way left out but
to dilute the system.
In India, immediately after the attainment of freedom in the year 1947 it was decided to
try Mixed Economy. This policy became still more clear when the country accepted a
new industrial policy in the year 1948 which recognised two independent sectors – public
and private – for the future economic development.
Our then prime minister Shri Jawaharlal Nehrus trip to Soviet Russia proved to be a
turning point for the economy. He saw the merits of planning as an effective tool for the
economic development of the country. Shortly, Planning Commission was appointed in
the country to frame the five year plans for the country. and from 1951 India resorted to
planning.
The Government identified the activities which could be reserved for the Public sector
and the activities reserved for the Private sector. In case of some economic activities both
the sectors were allowed to participate. Again in the year 1956 the Industrial policy was
further amended to bring the required clarity in the division of work in the two sectors.
**************
Chapter III
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Chapter IV
Effective demand
Rise in production
a. Price
b. Income
c. Population
d. Taste
e. Traditions
f. Advertisement
g. Salesmanship
h. Habits
i. Expectations
4. Law of demand
Elasticity of demand
Change in demand
Proportionate change in dem: = --------------------------
Original demand
Change in price
Proportionate change In price =----------------------------
Original price
Example:
10 500 5 1500
1000 10
E = ------- x ------
500 5
= 2 x 2 = 4
d. Types of elasticity :
a. Perfectly elastic
b. More elastic
c. Unity elastic
d. Less elastic
e. Perfectly inelastic
Out of the five cases presented above cases nos. 1,3 and 5 are more
or less hypothetical or imaginary. They do not exist in reality. Thus
only two cases are seen in vogue that more elastic and less elastic.
1. Price elasticity:
2. Income elasticity :
3. Cross elasticity:
It measures the impact of price of one commodity on the demand for other
commodity.
Formula: Proportionate change in the demand for A commodity divided by the
proportionate change in the price of B Commodity
10 10 500
15 10 800
As the price of tea has gone up the demand for coffee also has gone up. This the
cross elasticity here is positive.
1,00,000 50 5000
1,50,000 50 4000
With the increase in the price of car, the demand for petrol has gone down
a. Necessities
b. Luxuries and status symbols
c. Substitutes
d. Commodities having several uses.
e. Possibility of postponement of demand
f. Range of prices : too high or too low
g. Proportion of income spent on a commodity
h. Occasional purchases
i. First and subsequent purchases.
Elasticity of supply
1. What is supply?:
Making the goods available to the market with an intention to sale
Difference between supply and stocks.
Individual supply schedule
Market supply schedule
Increase/decrease and expansion /contraction in supply
Joint and alternate supply
Very short period: Supply cannot be increased at all. At the most conversion of
stock in supply will help to increase the supply to small extent.
Short period: Some increase is possible by using the idle capacity. But there are
limitations to maintain idle capacity. Hence only small increase is possible
Very long period: By changing the technology of the production itself. With the
change in technology tremendous increase in supply is possible
3. Law of supply:
4. Elasticity of supply:
In this example the price has changed from 10 to 15 but in response the supply
has changed from 500 to 2000. This shows that the response from supply is much
more than the change in price.
Here we observe that the price has changed quite sizably but the response from
the supply is very poor. Here we can say that the supply is less elastic.
5. Elasticity less than one: When the proportionate change in supply is less
the proportionate change in price.
Hotels are required to purchase food and beverage material and other materials as
their day to day requirements. While making these purchases the concept of elasticity
plays a major role.
Chapter VII
Factors of Production
Four factors of production
Land includes all the gifts of Nature like the land itself, water, air, forests, minerals etc.
Following are the major characteristics of land:
1. Human beings settled firstly on the sea shores and the banks of rivers.
That land was comparatively more fertile.
2. As population grew, they had to bring the second grade lands also into
cultivation.
3. State by stage, the entire land was brought under cultivation. This system
of cultivation was known as extensive cultivation.
4. But a stage came when the entire land was brought under cultivation there
was no other go to cultivate the same land more intensively by spending
more doses of the remaining three factors of production on the same piece
of land. This was inevitable as the demand for food grains could not be
satisfied by the extensive use of land. This system of cultivation is known
as intensive cultivation of land.
Efficiency of labour : Cheap labour is costly labour. Efficiency of labour depends upon
different factors: such as: remuneration, education, training, environment, motivation,
treatment, better tools, better service conditions, work culture, climatic conditions, etc.
Division of Labour: Division of work in various parts and assigning each part to
different worker . Thereby the efficiency increases and the output increases
tremendously. This division can be in complete or incomplete parts. This concept was
very popularly used by Adam Smith in Economics. There can be a geographical division
of labour, each region specialising in different products
Advantages : a). output increases. b) efficiency increases .c) right man for the right job.
d) specialisation develops. e) departmentalisation possible.
Disadvantages: a) monotony b) too much of specialisation is harmful. c) incomplete
man. d) blockade anywhere results in problem everywhere.
Mobility of labour: moving away from the native place for employment. Offers more
rewards to the labourers. Mobility depends upon: a) Education b) means of
transportation. c) attitude d) Political stability. e) Monetary rewards. f) family ties.
Labour turnover: leaving one job and joining the other. May be better for the employee
as he climbs the ladder but not good for the organisation as there is a huge wastage in
recruitment and training cost.
Capital is that part of wealth which is used for further creation of wealth. It naturally
means that capital is wealth ant all wealth is not capital.
Capital may assume very many forms. Sometimes it may be in the form of money.
Sometimes in the form of equipment, material, land and building, stocks, debtors etc.
Difference between fixed and working capital: Fixed capital may be in the form of land,
building, machinery, equipment etc. Working capital may be in the form of material,
work in progress, stocks, debtors etc.
a.Illiteracy
b. Poor banking habits.
c.Poor branch expansion of banks.
d. Poverty.- less power to save
e.Poor development of entrepreneurship.
f. Strong preference for gold.
g. No encouragement from the Government.
Role of foreign Capital
a. All the factors of production lie scattered here and there. Organiser brings them
together and starts the production.
b. Organiser and entrepreneur are one and the same.
c. Organiser performs three primary functions; They are : Innovation, risk bearing
and organising the productive activity.
d. There are five different forms of organisation. They are:
Partnership organisation:
Government organisations:
Cooperative organisation:
No form is good and no form is bad. Different forms for different sizes of hotels.
For a small roadside hotel: sole trading concern
For a moderate size of hotel: partnership
For big hotels: Joint stock company
For promotion of tourism: Government organisation.
For offices, schools, colleges etc.: Cooperative organisation.
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Chapter VIII
Cost concepts
1.Importance of costing:
2. Direct costs:
3. Indirect costs:
These costs are actually incurred. There is an outflow of money. That is why
these costs are known as out of pocket costs.
Wages paid to labourers, electricity bills, water bills, cost of food and
beverages etc are the examples of out of pocket costs.
5. Book costs:
In such costs actual payments are not involved. It is merely by passing a book
entry these costs are taken into account.
Interest on capital, rent of premises payable to the owner himself, depreciation, etc are
the examples of book costs.
At the end of the year, it should be verified that no such costs are excluded.
Indian farmers face such costs very often. Wages of family members, Use of bullocks for
farm operations, seeds preserved to be sown next year involve some cost which is not
taken into account by the farmers and therefore their cost calculations are incorrect
6. Opportunity costs:
Factors of production have alternate uses. If they are used for one particular
purpose, they cannot be used elsewhere.
Thus we lose some opportunity which has its own cost.
This cost of loss of opportunity should also be taken into account while
calculating the cost.
Our hotel is booked by one party for three days for a marriage of his son. He
wants that during this period we should give all the facilities exclusively to
him. We have 20 rooms in our hotel. Because of our contract with him we
would not be in a position to let out these rooms. This is a loss of opportunity
for us. While giving him the quotation this cost of loss of opportunity should
also be taken into account.
A factory has two departments – spinning and weaving. The spun yarn of the
factory can be used in two ways: It can be sold in the open market or it can be
used in our weaving department. If we use it in our weaving department we
would lose the opportunity of selling it. Thus while calculating the cost of
woven cloth this loss of opportunity should be taken into account.
7. Fixed costs:
For every economic activity some infrastructure is needed. For a hotel we may
need land, building, interior decoration of rooms, kitchen equipment, furniture
etc. Expenditure for procuring these assents is called fixed cost.
This cost, being fixed, does not change with the level of output. It means that even
if the occupancy in the hotel changes, this cost is not going to change.
Thus fixed cost in the short run remains unchanged.
In the long run however, we may require bigger infra structure to satisfy the
needs of increased occupancy. Thus in the long run this fixed cost will no more be
fixed.
Y
8. Variable cost:
Some costs however, will change with the level of output. These costs
Fixed Costs
pertain to labour cost, material cost, power cost etc. which are bound to
increase with the increase in to output. Increased occupancy in the hotel will
require more staff, more quantity of food and beverages, more expenditure
on power etc. Thus variable costs increases as the output increases.
It naturally means that if the output is zero, the variable cost would also be
zero.
If we want that the show must go on, at least the variable cost should be
recovered from the revenue earned . It does not matter even if the fixed cost
is not recovered because these costs would be there even if the production in
stopped.
a
0 Outpu
9. Total costs:
If the two costs shown above are added , we get the total cost. This can be shown
with the help of following formula:
If we want to show all these three costs with the help of diagram the fixed cost
curve will be parallel to x axis. The variable cost will slope upwards , the curve
passing through origin. The total cost curve will also slope upwards. Both total
cost curve and the fixed cost curve will cut the Y axis at the same point.
The formula shown above can be divided by N i.e the output produced.
It will appear as follows:
TC FC VC
---- = ---- + ---- i.e. AC = AFC + AVC
N N N
Y
Example:
+ FC + VC
1 10 5 15 10 5 15 15
2 10 9 19 5 4.5 9.5 4
3 10 12 22 3.3 4 7.3 3
4 10 16 26 2.5 4 6.5 4
5 10 21 31 2 4.2 6.2 5
6 10 28 38 1.7 4.7 6.4 7
7 10 36 46 1.4 5.1 6.5 8
8 10 48 58 1.3 6 7.3 12
9 10 62 72 1.1 6.9 8 14
10 10 80 90 1 8 9 18
From the above example following conclusions can be very well drawn:
In the process of production and distribution ,if proper precaution is taken we may be
successful in avoiding certain costs. Certain wastages are there which cannot be
avoided as they are normal wastages. But if abnormal wastages are there efforts can
ac + mc
be made to avoid them. In printing business 8% wastage is supposed to be normal
wastage . Any wastage above that is termed as avoidable wastage and by taking
special efforts such wastages can be avoided.
In some cases we feel as if we have avoided the wastage but if we carefully consider
that cost recurs in another form. We can do away with the fleet of delivery vans am
their maintenance is a very serious problem. But if we dispose them off we may be
required to hire vehicles and thereby that cost will come up in another form.
0 Outpu
Chapter IX
Revenue concepts
1.What is revenue?
Revenue is income generated out of business activities. That may be the sale proceeds of
the goods produced and sold or the service charges for the services rendered.
Entire revenue generated is not profit. From that revenue the cost of production has to be
subtracted and the balance left is profit. If the revenue generated is less than the cost of
production the businessman may even be required to face losses.
Break even point is that minimum level of output where the costs are just covered by the
revenue. That is the minimum level of output which should be targeted by every
businessman.
Any effort to produce more than the break even point will lead to profitability. Every
businessman should try to be quite away fro the break even point as that will increase his
safety margin.
1.Total Revenue :
When the sale is zero Total Revenue is also zero and as sales increase the total revenue
would increase.
Total revenue will increase up to a particular level of sale but once that level is crossed
the total revenue is also likely to fall.
Example:
In the above example, we find that as the price increases our sales will go down but the
total revenue will increase upto a point but later it will also fall down.
1.Average revenue
If the total revenue is divided by the units sold we should get average revenue. That can
be shown with the help of following formula:
Total Revenue TR
1.Marginal revenue:
Any increase in the Total revenue because of the sale of one additional unit will be
termed as Marginal Revenue.
Under perfect competition AR =MR and both will be represented by one and the same
curve.
Types of Markets
1.What is a market?
Market is a place where the sellers and buyers interact with each other and sell and
purchase goods at the decided price.
There can be specialised markets like vegetable market, grain market, cloth market, Share
market etc.
The markets can be local, regional, National or even international. For some goods there
can be local market only (like bricks, sand etc) Some food grains are consumed only in
some regions. For such products the market can be regional (like Jowar, Bajra etc) When
the sale and purchase crosses national boundaries we call that market as international
market.
There can be a wholesale or retail market. In wholesale markets traders purchase goods
for resale. In retail markets, however, the end purchasers i.e. the consumers who
ultimately consume goods purchase their requirements.
There can be spot market or even future market. When the possession of goods is given
by the seller to the purchaser immediately after the bargain strikes we call it a spot
trading. But sometimes, the sellers undertake to supply goods to the purchasers at a fixed
price for a definite future period we call it future trading.
Identical products.
No transport cost.
Considering the conditions stated above we cam conclude that perfect competition cannot
exist in reality. It is that way a myth. In such a situation why should we study it? It works
as a simple model of the market. Once we study it we can have deviations in the
conditions and visualise what would be the situation in study it? It works as a
And ultimately it will settle down at that point which is acceptable to both parties.
Supply and demand curves will shift up and down – as they depend upon other factors
as well.
Thus the price is likely to fluctuate depending upon the market conditions.
Y D
Firms facing profits - will face tough competition – and their abnormal profits
will not continue
pply
Firms facing losses – will try for cost cutting – and recover from abnormal losses
– If not possible will withdraw themselves from production.
Thus in the long run all will be getting only normal profits.
In such a situation why should they continue their operations?
Because somebody will disturb the equilibrium and again start getting abnormal
profits in the situation.
Y
D
S
0 O
0
Y
AR / MR / AC / MC
Chapter XII
1.Characteristics of Monopoly:
Firm and industry being the same, the demand curve will be sloping down ward for the
firm as well.
Price will however be decided by the intersection of the demand and supply curve.
Monopolist cannot control both – the supply as well as price. He has to choose one of
them. If he chooses to control the price, the market will decide how much to purchase and
if he decides to regulate the supply the market will decide the price.
This price determination under the condition of monopoly will be a matter of trial and
method. The monopolist will try to maximise the profit at a particular level of output and
stabilise there.
Because the market situation is in his favour, he will draw abnormal profit in the short
run. He may even face abnormal loss in the shot run due to maladjustments in the market.
But such situation will not continue for a long period. as he will try his level best to
return to a stage where he will gat abnormal profit.
Can a monopoly price be less than competitive price? It can be if the monopolist is
Government where the objective of the monopoly will be welfare of the Society. A
monopolist who has started the activity with an intention to earn profit will see that his
price will be more.
1.Threats to monopoly:
It would be a wrong conclusion if we say that monopolist always charges exorbitant
prices That need not be so because he has to work under different pressures. such as:
Potential competition.
Agitation by consumers
Price controls introduced by the Govt.
Govt. entering the market as a competitor
Competition from foreign competitors.
Social and political aspirations of the monopolist.
Monopolist is free to charge different prices to different customers. Such policy is known
as price discrimination.
This discrimination can assume different forms:
Dumping practices.: Selling at a very competitive rate to foreign markets and recovering
the losses by charging high prices in domestic markets.
Different timings; i.e. telephone department fixing the tariff schedule time wise such as
morning tariff , day tariff, evening tariff and midnight tariff.
Is discrimination possible?
If the monopolist is making use of his idle capacity in that case his profit margins will
increase because of discrimination. Best example is that of Air transportation companies.
Their present policy of giving lavish concessions to passengers booking well in advance
will definitely add to their revenue.
Chapter XIII
A seller may get a patent or copy right . That may give a feeling of monopoly.
But the degree of monopoly power is so poor that the market share of each
seller is not significant. There is a competition in different brands and that is
why such condition is known as monopolistic competition.
2. Product differentiation:
Different sizes
Different packings
Different trade and selling conditions. such as credit, home delivery, gifts
other services etc.
Loyalty of customers.
Psychological differentiation.
3. Price determination:
Non price competition. Price competition is immediately met with and therefore the
sellers follow the technique of non price competition.
Y
What are the techniques? - credit, home delivery, gifts, personal attention, durable
goods, diaries, calendars, greetings, making the goods available during the periods of
stringencies, friend, philosher and guide.
c / ar
Leadership:
A shopkeeper having some control over the market share, having a dashing nature tries
to gain leadership in the market. Others recognise him as the leader and follow his
policies. When he increases the price others follow him. When he reduces the price others
do the same without entering into price war. This leadership is informal.
This leader may have many products out of which he develops one as a fighting brand .
He is recognised in the market by that brand. Example: Hindustan lever and Lux toilet
soap. He tries his level best to see that nobody comes very closer to him as far as the
fighting brand is concerned.
This has become the most popular technique of pricing. The producer calculates his cost
of production and adds his normal profit to that and fixes the price. This pricing policy is
so transparent that the costumer also likes it.
1.Equilibrium of a firm:
There can be three types of firms. a) firms getting abnormal profits in the short run b)
firms facing short run abnormal losses in the short run and c) firms getting only normal
profits.
Firms getting abnormal profit in the short run may face tough competition and the
abnormal profit may disappear in the long run.
Firms facing abnormal losses may adopt remedial measures and cut the costs and survive.
In the long run however, some firm may disturb the equilibrium by some innovation and
again the short run adjustments would start.
Chapter XIV
In a primitive Society money was not in use because the volume of transactions was very
small.
But with the increase in transactions necessity of medium of exchange was very strongly
felt.
Initially people accepted the principle of barter where commodities were exchanged for
commodities.
Barter system worked quite well when the transactions were few in number. But as
transactions multiplied various defects in the system were revealed. Main of them were:
As a result, something as a measuring rod was necessarily found out That measuring rod
passed through various evolutionary stages
1.Evolution of Money
2.Functions of money:
One unknown poet has presented one stanza to show the functions of many which read as
follows:
Medium of exchange:
Introduction of money solved the problem of double coincidence. Now we are not in
search of a person who is ready to purchase our commodity in exchange of a commodity
which we want. Because of the solution of the problem of double coincidence four
transactions which were mixed up got separated. Because of this separation, markets are
easily formed.
Measure of value:
We have many measuring rods in the community. For measuring liquids we have a
measure of litre, for measuring solids we have a measure of kilogram, for measuring
distance we have a meter. Similarly for measuring value we have a measuring rod known
as money. It measures everything, may be litres, kilograms, meters or anything.
On many occasions, we are required to defer payments to some future dates. This
happens mostly in borrowing and lending transactions. If a commodity is borrowed while
returning the same problems related to size, colour, quality, taste, etc are likely to arise.
But that problem is nomore there . If one borrows Rs.1000 now he would refund rs.1000
later.
Store of Value:
2.Value of money:
When the index number rises it means that the value of money has gone down and
vice versa.
Once upon a time Government was merely a police state. It was performing only two
functions viz: Protecting the people from foreign aggression and maintenance of law and
order in the country.
But now the concept of governance has changed very fast. Now government is a major
player in the economic activity. It has an active role to play in all the four subdivisions of
Economics. i.e. consumption, production, distribution and exchange. The main objective
of most of the governments is welfare. Objective of our government:
Naturally all the activities need finances. Therefore a separate subdivision has come
forth in Economics known as Public Finance dealing with revenue of the government,
public expenditure, public debt and finance management by the government.
2.Public Revenue:
Public revenue is the income of the Government from various sources. In good old days
the policy of the Governments was to collect revenue as less as possible because
governments used to spend money lavishly for unproductive purposes. But the modern
governments being welfare states need financial resources to carry out government
works for the welfare of the Society.
Taxation: Major source – nearly 80% money is raised through this source.
Income of the public undertakings: Now a days this source also contributes significantly
as many public utility services are run by the government.
Governments are interested in collecting as much fund as possible from the taxation
system. That is why every government plans a multiple tax system where it really
becomes difficult for every person to avoid the taxes. For example:
if he earns income, there is a income tax
if he spends money, there is expenditure tax.
if he donates money, there is a gift tax.
if he invests money, there is a tax on profit he earns.
if he acquires property, he has to pay wealth tax
if he dies because of pressure of tax, there is a death duty.
4. Canons of taxation:
Most of the Governments are democratic in nature and that is why while levying the
taxes they have to see that the tax payers are not unnecessarily punished. They have to
follow certain principles of taxation which are[popularly known as canons of taxation.
Major of them are:
Canon of simplicity
Canon of economy
Canon of productivity
Canon of elasticity
Canon of equality.
Canon of multiplicity.
Canon of certainty
Canon of convenience.
In every tax, we should find out who pays the tax and who bears the burden of the taxes.
If the impact of tax and the burden of tax is shared by one and the same person we call it
as direct tax. The best example is that of income tax. A particular person pays the income
tax. The burden of that tax is borne by the same person . That is why we call income tax
as a direct tax.
But that is not the case with the sales tax. Sales tax is paid by the seller to the
Government. But ultimately, he shifts it to the customer who purchases the goods. It
means that the impact falls on the seller but the incidence falls on the purchaser. That is
why such taxes are known as indirect taxes.
Income tax
Property tax
Wealth tax
Fair tax
Sales tax
Entertainment tax
Vat tax
Service tax
Certainty in payment.
Economy in collection
Very productive
Flexible
Equality
Most inconvenient.
Complicated..
Tax on honesty.
Most convenient
Simple
productive
flexible
Uncertain
Possibility of evasion
degressive in nature
less productive.
Chapter XVI
Factor Market
Product market
Inner circle: There is a factor flow from factor to the producer In return, there is a factor
remuneration
Outer circle: The consumers make the payment for purchase of goods and in return they
get the goods from the producers.
Money vale of all the goods and services produced in the country during the period of
one year. + Net result of the transactions with the rest of the world
Income approach :
How to compute?
Expenditure approach:
Promotion of entrepreneurship
Who is an entrepreneur?
1. He is an instrument of change.
4. Directions of change:
Altogether a new product or service.
Durable product.
New taste, new shape, new colour, new size, new packing, new components.
New market.
New channel of distribution.
New use.
Product substitution.
Import substitution.
New campaign.
6. Entrepreneurship In India:
Entrepreneurship before Moghuls
Entrepreneurship during Moghul rule
Entrepreneurship during British regime: Too much of exploitation.
Managing Agency system: great threat to entrepreneurship in India.
Independence and after.
Economic Growth
i. Economic planning.
ii. Development of infra structural facilities.
iii. Mobilisation of saving.
iv. Development of entrepreneurship.
v. Political support.
vi. Balanced regional growth.
vii. Subsidies and tax concessions.
viii. Export promotion.
Question Bank for II Students
5. Examine the different cost concepts. Show how they are useful
in taking hotel decisions.
14. Point out the merits and demerits of division of labour. In spite
of the demerits, show why it should be practiced.