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5/14/2021 chapter 1 Flashcards | Quizlet
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chapter 1 Study
chapter 1
Terms in this set (61)
According to the textbook's the management of people in organizations

definition of human resources
management, this field involves
The knowledge, education, Human capital

training, skills, and expertise of
a firm's workers are known as
HRM involves formulating and True

implementing HRM systems
that are aligned with the
organization's strategy to
ensure the workforce has
competencies and behaviours
required to achieve the
organization's strategic
objectives. (t/f)
Five points recommended: 2 for a definition that is

close to the textbook ("management of people in
Define and briefly describe the organizations") and 3 for being able to identify
term "human resources something close to "formulating and implementing
management.": short answer HRM systems (such as recruitment, performance
appraisal, and compensation) that are aligned with
the organization's strategy..."
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chapter
Which term1 is a "course of Strategy Study
action"?
Which of the following helps strategic plan

guide the company to its
desired destination?
Most students graduating in true

the next few years either will
work for small businesses or
will create new small
businesses of their own, usually
without a designated HR
department. This means that
entrepreneurs, employees, HR
managers, and all managers in
small, medium, and large
businesses should be educated
on human resources
management. (t/f)
Human resources management true

is important to all managers so
they can avoid making
common mistakes which may
include hiring the wrong
person for the job.(t/f)
HR responsibilities have shifted true

from operational to strategic
responsibilities, which involve
formulating and executing
organizational strategy.(t/f)
chapter 1 of contracting
The practice outsourcing Study
with outside vendors to handle

specified functions on a
permanent basis is known as
Which of the following hiring and firing employees

activities was part of the
traditional role of personnel
administration in the early
1900s?
In the early 1900s, personnel played a very limited role in organizations

administration, as it was called
then,
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chapter 1 plan for how it

The company's strategy Study
will balance its internal

strengths and weaknesses with
external opportunities and
threats to maintain a
competitive advantage is
known as
Engaged employees drive true

desired organizational
outcomes by going beyond
what is required and
understanding and sharing the
values and goals of the
organization.(t/f)
Recent research indicates that true

there is a strong positive
relationship between
employee engagement and
organizational performance
indicators, such as sales growth
and total shareholder return.
(t/f)
HR professionals are expected true

to be change agents who lead
the organization and its
employees through
organizational change. (t/f)
chapter
According 1to the textbook, metrics Study
which of the following is now

being used more commonly to
measure the activities and
results of human resources?
Which of the following is the CPHR or CHRP in Ontario

lowest level of HR certification
currently available?
As of 2016, in all provinces CPHR

except Ontario, the CHRP
designated was renamed
The highest level HR CHRE

designation in Ontario is
The Canadian national body Canadian council of Human Resources association

that manages certification for
human resource professionals
(except Ontario) is called the
The Canadian Council of Ontario

Human Resources Associations
governs the human resources
profession in all provinces
except
Certified HRM professionals true

must abide by a uniform code
of ethics to maintain
professional status. (t/f)
chapter 1
HRM has evolved over the last true Study
few decades due to external

environmental influences, such
as globalization, technological
changes, and environmental
concerns, all of which drive the
strategic focus of HRM (t/f)
Economic downturns are an overwhelming number of job applicants for

generally associated with vacancies
Which of the following refers productivity

to the ratio of an organization's
outputs to its inputs?
External environmental labour market issues

influences having a direct or
indirect influence on HRM
include which of the following?
training and retention strategies increase in

When unemployment rates fall,
importance
Mortgage Financial needs to contingent workers

recruit 10 employees for a
period of three months to
assist its team of underwriters
during the busy season. The
company does not want to
provide these 10 employees
regular full-time employment
status. These employees will be
known as which type of
workers?
chapter 1
the characteristics of the demographic factors Study
workforce, such as race,

gender, and age are known as
Which generation has attitudes, baby boomers

values, and expectations of
both optimism and team
orientation?
baby boomers born between 1946 and 1964
One key characteristic of results driven

Generation X employees is
Which sector dominates the service sector

Canadian economy?
Technological advances have enabled people to work anywhere and everywhere
Questions concerning ________ data control, accuracy, the right to privacy, and
are at the core of a growing ethics
controversy brought about by
new information technologies
You are the Director of Human civic duty

Resources at a real estate
development company based
in Toronto. To attract and retain
employees born after 1980,
which of the following would
you emphasize?
chapter
You are the1 HR Generalist of a federal Study
national railway. Which

employment legislation would
you refer to when it comes to
employee relations issues
within the organization?
Each of the 10 provinces and true

three territories has its own
human rights legislation. (t/f)
Minimum wage, overtime pay vary from one province/territory to another

requirements, and vacation
entitlements
The tendency of firms to globalization

expand their operations
around the world is known as
The growing integration of the the intensity of competition

world economy has vastly
increased
The primary sector, which False

includes agriculture, fishing,
forestry, and mining now
represents the majority of jobs
in Canada. (t/f)
) Productivity refers to the false

amount of goods produced
from one year to the next. (t/f)
chapter
The tertiary1 sector includes false Study
jobs in agriculture, fishing and

trapping, forestry, and mining.
(t/f)
The condition of the labour For the first 8 points of this 10 point question,
market is a key environmental identify each of the groups (Traditionalists, Baby
influence on human resources Boomers, Generation X, and Generation Y) and one
management in any or two characteristics for each group. For the last 2
organization. With the end of points, the student should express how the
mandatory retirement in most attitudes/values/expectations/differences may
Canadian jurisdictions, there create issues in the workplace. See Table 1.4 on
are employees from all four of page 17.
the demographic groups in the
workforce. Identify and briefly
describe each of the four
demographic groups, then
describe two challenges
posed by the differences
between the demographic
groups in the workplace. (long
answer)
The core values, beliefs, and organizational culture

norms that are widely shared
by members of an organization
are known as
Which of the following is one fostering employee loyalty and commitment

of the purposes that
organizational culture serves?
chapter 1 atmosphere or
The prevailing organizational climate Study
''internal weather" that exists in

an organization and its impact
on employees is known as
Revlex Inc. has decided to employee empowerment

allow its front-line workers to
make decisions regarding the
ordering of certain supplies
that were formerly made by
managers. This initiative is an
example of
Joe Brown was hired by a empowering his staff

manufacturing firm as a
supervisor. During his first few
weeks as a supervisor, he
realized that the employees
reporting to him expected a lot
of direction and expected him
to make all of the decisions.
Joe Brown decided to train his
employees to take on
additional responsibilities and
make decisions within a
specific scope. Joe Brown is
globalization
Internal factors impacting HRM (included are: organizational culture.
include all of the following organizational climate.
except management practices.
retention strategies)
chapter 1 management practices Study
(included are:
External factors impacting globalization.
HRM include all of the government.
following except environmental concerns.
economic factors.)
________ consists of the core organizational culture

values, beliefs, and
assumptions that are widely
shared by members of an
organization.
At Rybak Enterprises, a number Environmental concerns

of employees have started a
working group to address
sustainability issues. Which
external factor are they
responding to?
A minimum wage issue has government

been a key topic in a provincial
election. Which external factor
does this most closely relate to
Moving jobs offshore is usually globalization

a result of what external
factor?
Employee empowerment is false

decreasing. (t/f)
chapter 1 Two points for each of the following: Study
• communicating what the organization believes in

and stands for
• providing employees with a sense of direction and
What is the purpose of an expected behaviour (norms)
organizational culture? (long • shaping employees' attitudes about themselves,
answer) the organization, and their roles
• creating a sense of identity, orderliness, and
consistency
• fostering employee loyalty and commitment
HR professionals play a key true

role in helping managers
throughout the firm establish
and maintain a positive
organizational climate. (t/f)
Employees of the federal true

government and Crown
corporations, chartered banks,
airlines, and the Canadian
Armed Forces are covered by
federal employment
legislation. (t/f)

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5/14/2021 chapter 1 Flashcards | Quizlet

Home / Social Science / Sociology / Management

According to the textbook's the management of people in organizations

The knowledge, education, Human capital

HRM involves formulating and True

Five points recommended: 2 for a definition that is

Which of the following helps strategic plan

Most students graduating in true

Human resources management true

HR responsibilities have shifted true

with outside vendors to handle

Which of the following hiring and firing employees

In the early 1900s, personnel played a very limited role in organizations

Upgrade to remove ads Only CA$3.75/month

chapter 1 plan for how it

will balance its internal

Engaged employees drive true

Recent research indicates that true

HR professionals are expected true

which of the following is now

Which of the following is the CPHR or CHRP in Ontario

As of 2016, in all provinces CPHR

The highest level HR CHRE

The Canadian national body Canadian council of Human Resources association

The Canadian Council of Ontario

Certified HRM professionals true

few decades due to external

Economic downturns are an overwhelming number of job applicants for

Which of the following refers productivity

External environmental labour market issues

training and retention strategies increase in

Mortgage Financial needs to contingent workers

workforce, such as race,

Which generation has attitudes, baby boomers

baby boomers born between 1946 and 1964

One key characteristic of results driven

Which sector dominates the service sector

Technological advances have enabled people to work anywhere and everywhere

You are the Director of Human civic duty

national railway. Which

Each of the 10 provinces and true

Minimum wage, overtime pay vary from one province/territory to another

The tendency of firms to globalization

The growing integration of the the intensity of competition

The primary sector, which False

) Productivity refers to the false

jobs in agriculture, fishing and

The core values, beliefs, and organizational culture

Which of the following is one fostering employee loyalty and commitment

''internal weather" that exists in

Revlex Inc. has decided to employee empowerment

Joe Brown was hired by a empowering his staff

chapter 1 management practices Study

________ consists of the core organizational culture

At Rybak Enterprises, a number Environmental concerns

A minimum wage issue has government

Moving jobs offshore is usually globalization

Employee empowerment is false

chapter 1 Two points for each of the following: Study

• communicating what the organization believes in

HR professionals play a key true

Employees of the federal true