DHRM 03

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DHRM 03 Study

DHRM 03
Terms in this set (59)

1) According to Canada's D) High skilled, high wage, and private sector


Department of Finance, which employment
of the following has been the
main source of job creation
post 2008?

2) What has been the impact C) They have moved to low-wage countries.
on Canadian manufacturing
jobs from global competition?

3) What is the knowledge, B) Human capital


education, training, skills, and
expertise of a firm's workers
known as?

4) Technology has been driving True


the shift in Canada towards a
service-based economy. T/F

5) Information and False


communication technology
increases the degree of
centralization in the
organization. T/F

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DHRM 03 to a report from


6) According B) One third Study

Towers Perrin, what proportion


of global organizations are
increasing their investments in
HR technology?

7) Technology that is used to C) HR technology.


attract, hire, retain, and
maintain human resources as
well as support HR
administration and optimize
HRM is called

A) reduced the administrative burden on the HR


8) HR technology has
department.

9) According to the textbook, A) Artificial intelligence


what new technology is about
to penetrate the workplace?

10) According to the textbook, A) Strategic alignment, business intelligence,


which of the following are the effectiveness and efficiency
three key objectives that HR
will be able to achieve due to
the strong strategic
relationship between HR and
technology?

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DHRM 03
11) Demonstrating that HR is 15% Study

adding value to the bottom


line continues to be a major
challenge for HR. According to
a survey by Mercer, what
percentage of Chief Financial
Officers reported that HR was
focused on strategic activities?

12) Research indicates that True


companies that use technology
effectively to manage their HR
functions are more effective
than those that do not. T/F

13) The impact of technology C) decrease its involvement in transactional


has fundamentally changed the activities.
role of HR. It has enabled HR
to

14) What are the three major E) Decreased transactional activities, increased
ways that the traditional HR client/customer focus, increased delivery of
role has changed as a result of strategic services
the technologically enabled
environment?

16) An integrated system that is E) a human resources information system.


used to gather, store, and
analyze information regarding
an organization's human
resources is known as

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DHRM 03 of implementing
17) The costs C) $1000 to $12 million. Study

human resources information


system range from

18) Much of the data now A) a data warehouse.


available to HR comes from

19) Statistical measures of the D) workforce analytics.


impact of HRM practices on
the performance of an
organization's human capital
are referred to in the textbook
as

20) The main user groups for an A) employees, managers, and HR.
organization's HRIS include

21) Workforce analytics are also metrics


known as

22) An HRIS would help with B) Deciding on the recommended salary increases
making which of the following for employees
decisions?

23) Using tools like statistical B) Data mining


analysis to sift through data
looking for relationships is an
example of?

24) An HRIS is primarily a True


transaction processor, editor,
and record keeper, maintaining
employee, organizational, and
HR-related data. T/F

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DHRM 03
25) It is uncommon for False Study

managers to request reports


from the HRIS. T/F

26) A learning management D) Training and development


system is part of which of the
following HRIS components?

27) Tamara is an HR Manager D) Time and attendance


and is analyzing data regarding
the length of service related to
the amount of vacation time
employees are given. Which
source of information will help
Tamara the most?

28) Joseph's company is E) Recruitment and applicant tracking


undergoing fast growth. He
would like to begin maintaining
records of the skill level of
candidates that have applied
to the company for
employment so that he can
have a pool of talent to go to
when needed. Which
information will Joseph use to
do this?

29) Sophia wants to ensure that C) Employment equity information


she has a diverse slate of
candidates for the IT
Consultant role that needs to
be filled. Which information will
allow her to do this?

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DHRM
30) Which03
subsystem of a B) Pension administration Study

company's HRIS will be most


helpful for providing
information, such as the date of
plan entry, normal retirement
date, and annual company
contribution?

31) Which of the following is a A) Learning management systems


special software tool that
supports internet training by
helping employers identify
training needs as well as
scheduling, delivering,
assessing, and managing the
online training itself?

32) Data can help HR True


managers make
recommendations and develop
strategies for their workforces.
T/F

33) Stacey needs to ensure A) Learning management systems


that her team has completed
health and safety training.
Which software tool will help
her?

34) Payroll is often one of the True


first functions employers
outsource because of its
complexity and the need for
accuracy. T/F

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DHRM 03works for a large


35) Stacey D) Learning portal Study

organization and she scans her


employer's website to
determine if there is any online
training to help her improve
her presentation skills. What is
the name given in the textbook
for the part of the employer's
website where Stacey will most
likely find online access to
training courses?

37) Employment equity reports True


can be generated from HRIS
enabling companies to easily
report on employment equity
requirements. T/F

38) Recruitment and applicant False


tracking is a subsystem in an
HRIS that enables an
organization to program rules
into the system, such as how
unused vacation can
accumulate. T/F

39) Talent analytics help True


managers to answer six types
of talent management
questions. A manager
analyzing why employees
choose to stay with or leave
the company is addressing the
question related to the talent
value model. T/F

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DHRM 03
40) Which of the following A) Self-service options Study

refers to a web-based
application that enables
managers and employees to
access and manage
information directly without
having to go through HR or
higher-level management?

41) Celine is a Sales Account C) ERP


Manager. Before calling on a
customer she can look into the
financial records of her
company's system to
determine whether the
customer has had any previous
payment issues when
interacting with other
departments in her company.
What kind of system does this
company have?

42) The choice of technology D) type of system is required/preferred?


revolves around two basic
questions: (1) What is the
desired amount of
customization? and (2) What

43) Which of the following is an B) Halogen Software Inc.


example of a stand-alone
system?

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DHRM 03 that supports


44) A system C) enterprise-wide system. Study

enterprise-wide or cross-
functional requirements, rather
than a single department or
group within the organization,
is known as a(n)

45) According to the textbook, B) faster processing of information, cost savings,


regardless of the type of HRIS and helping the organization to achieve its goals.
selected, the key reasons for
purchase are generally

46) Typically, organizations A) Adoption, implementation, and integration


follow a process to select an
HRIS. Which of the following
states the three phases
accurately and in the proper
order?

47) A company in the banking C) adoption phase


industry has decided to
purchase a human resources
information system. The
organization is conducting a
review of the company's
background, management and
HR considerations, and
technical considerations. The
company is in the ________ of the
selection process.

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DHRM
48) Liana03
is conducting a needs C) Technical considerations Study

analysis in order to determine


the right human resources
information system to adopt
for her company. She is
analyzing elements, such as
hardware, operating systems,
networking and
telecommunications. Which
area of the adoption phase is
Liana focusing on?

49) During the adoption phase, C) Request for proposal


a company has requested that
vendors schedule
demonstrations of their various
human resources information
systems that they have
available. What is this request
known as?

50) According to the textbook, E) 100 employees.


organizations typically require
HR software after they reach

51) Which of the following HRIS D) Implementation


adoption phases involves
activities, such as getting the
system operating in a
controlled environment,
conversion of existing data into
the new system, and
establishing security profiles?

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DHRM
52) What03
is the main reason C) The sensitive personal nature of much of theStudy
data
why there are major privacy stored there
concerns when setting-up an
HRIS?

53) All staff of a company that Integration


has purchased an HRIS are
undergoing systems training.
Which phase is the company
in?

54) Which of the following is B) A stand-alone system


the term used to describe a
self-contained system that
does not rely on other systems
to operate?

55) Investigating management False


considerations for purchasing
an HRIS is conducted during
the implementation stage of
the selection process. T/F

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DHRM 03 HR
57) Web-based C) employee and management self-service. Study

applications have enabled


companies to shift
responsibility for viewing and
updating records onto
employees and managers, thus
changing the manner in which
employees acquire information
and interact with their HR
departments. Two of the most
popular web-based HR
applications are

58) What is a single internet C) An HR portal


access point for customized
and personalized HR services
called?

59) Some of the common B) access and manage their personal information.
employee self-service (ESS)
applications allow employees
to

60) Employee self-service A) they are able to access and manage their
(ESS) systems have personal information directly.
fundamentally changed the
way employees relate to their
HR department because

61) Which system allows MSS


managers to access a range of
information not only about
themselves but also about the
employees who report to
them?

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DHRM 03
62) MSS systems have been False Study

shown to increase the


workload of HR Generalists
because they are spending
more time planning annual
compensation increases,
viewing employee histories,
and initiating requests for
positions. T/F

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