March 16, 2020

Dear Valued Customer:

I want to personally update you on a topic that is impacting all of us - the coronavirus (COVID–19). I want
to assure you that we are monitoring the situation closely and have multiple global initiatives in place to
support the well-being of our associates. We know this is an evolving situation and want to share with
you the various precautionary measures we have in place to help keep our associates safe and healthy,
while minimizing impact to our operations so we can continue to support you.

First, we are following guidance from public health officials and government agencies, including the
Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We are
working closely with our sites to take the appropriate protective measures and we are, of course, closely
following all legislatively-mandated travel directives in the various countries where we operate. We have
also placed additional travel restrictions in place for our associates designed to reduce the risk from
coronavirus. Finally, we are utilizing extended work from home options to protect our office associates,
while adjusting our meeting protocols and processes at our manufacturing sites.

In addition to the steps we’ve taken to protect the well-being of our people, we continue to evolve our
business continuity plans to ensure our operations can run as smoothly as possible. With the support and
guidance from our Senior Leadership Team, our Supply Chain and Procurement teams remain focused on
continuing to serve you through our various contingency plans.

We will continue to monitor the data and recommendations from the CDC and WHO and keep you
informed regarding the status of our global operations. If you have a concern about any open orders,
please reach out to your local Customer Service team for an update.

As a company, we are saddened by the health and economic impact of the coronavirus. Our thoughts are
with the global community whose lives have been impacted by this situation. We remain committed to
doing everything possible to meet the demand for our products and continue to serve you during this
challenging time. Thank you for your continued partnership and support.

Sincerely,

Craig Rogerson
Chairman, President and CEO