YOU HEAR YOU SAY

- Good afternoon, sir. Hello. I have a reservation for a the

Wellcome to the “Grand Atlantic double room.
Hotel.” My name’s Wilson Torres.
- Can you spell that, please? T-O-R-R-E-S
- For one week? Yes, that’s right
- Can I have your identification Just a second…
document, please? Here you are.
- Thank you. Can you sign here, The lift? Oh, the elevator.
please? Thank you. Where’s the restaurant?
Here’s your key. It’s room 105, on
the second floor. The lift is over
there.
- The restaurant is the first floor. Oh, thanks.
- Yes. Enjoy your stay, Mr Torres. Thank you.