Business Ethics and Etiquette

By Ilie Ciprian Dănuț

Student of Romanian American
University second year
INTRODUCTION
It’s important to we know how to treat each
customer who comes through our doors.
It's equally important to show that same
courtesy and respect to our business
partners and employees. Following the
codes of business ethics and etiquette will
help we to maintain a great professional
reputation and will give associates
confidence in our leadership abilities.
The words “ethics” which in Latin is called
“ethic us” and in Greek is called “ethikos”
has come from the word ethos meaning
characters or manners. “Ethics” is thus
said to be the science of morals, a treatise
on this moral principles recognized rules of
conduct.
Ethics are considered the moral standards
by which people judge behavior.
ethics (et̸h′iks)

Noun
1. the study of standards of conduct and
moral judgment; moral philosophy
2. a treatise on this study
3. the system or code of morals of a
particular person, religion, group,
profession, etc.
Business etiquette is the standard behavior
accepted in business situations.
Business etiquette says one should
include email, phone, and fax
numbers in an email signature so that
people we contact via email have all
our contact information.
etiquette

Noun
the set of rules or customs which
control accepted behaviour in
particular social groups or social
situations.
Business Ethics and Etiquette
Business ethics and etiquette refer to the
moral rules and regulations governing the
business world. In other words, they are
the moral and by behavior values that
guide the way corporations or other
business make decisions. Some business
ethics are imposed by law, the other
business decisions that do not fall within
the guidelines of the law, in which ethical
or moral judgments must be made.
There are many factors that affect business
ethics such as:
• Honesty
• Objectivity
• Integrity
• Confidentiality
• Competence
• Attention to people
• Non-discrimination
• Legality
• Social responsibility,
and other
When it comes to forming professional
partnerships, people need to know that we
will keep their information confidential and
will operate our business objectively and
with integrity at all times.
We must be honest with our employees. If
there are money problems in the company
and we have to reduce employee hours,
share this information as soon as i can so
that our associates will have time to
prepare for the adjustment.
Being objective is also essential to heading
a business; employees need to know that
we will handle in-house disputes and
disagreements after you have heard all the
details concerning a situation, and that we
won't play favorites.
Our professional ethics should also include
new employees based solely on their past
achievements and the skills they can bring
to our organization.
We and our employees should also sign a
confidentiality agreement stating that
information on special projects and
company initiatives, as well as intellectual
property created by company employees,
cannot be shared with those outside the
corporation.
Attention to the people surrounding you
should be extended to colleagues,
superiors and subordinates. Respect the
opinions of others; try to understand why
they have formed a particular point of view.
Always we shall listen to criticism and the
advices at colleagues, superiors and
subordinates. When someone put
questions by the quality of our work, we
show that have value the views and
experiences of other people. Confidence
we should not prevent us to be modest.
We must be respected always the laws and
our laws in principal.
CONCLUSION
In this era of globalization and multinational
competition, ethical practices in business
are assuming importance as relationships
with various suppliers and customers are
shaped by ethical practices and mutual
trust, so ethical decision taking assumes
importance in today's corporate world.
There are various issues relating to ethics
and corporate ethics in the corporate
world.
We need business etiquette, savvy and the
ability to establish ourself in a credible
manner. A lack of business etiquette at the
wrong time can damage our career.
Gaining the extra edge in business etiquette
has never mattered more than today.