1a- we certainly understand your budget related as oh now but I would really like to talk about your

child as how good he/she is as mu coach has observed, she is really enthusiastic, energetic and full of
learning approach.

I appreciate you talking about the budget thing and I would love to know a little more about budget &
understand if I can explain the value of our solution further, I would be happy to jump over a quick call
any time today or tomorrow please feel free to book some time on my calendar here.

1b- I believe communication is the best solution for every challenge comes in our way I would request
them to join a video conference call with me for some time.

- I will make a child report into the various section & skillset like- vocabulary, public speaking,
writing skill, presentation skill etc. and I will tell then the strength and weakness of the child.
- I will share my screen which is going to depict child’s report which will include:
 body language : Rate out of 10 Area of improvement
 Communication skill : Rate out of 10 Area of improvement
 reading skill : Rate out of 10 Area of improvement
 listening skill : Rate out of 10 Area of improvement

As you can see in the presentation your child is good at grammar, reading, and writing but at the dame
time he is not very well at other skills like- communication, reading and lack of confidence which is
needed in the current pandemic situation as people are not interacting each other and child are more in
their mobile phone and other electronic gadgets, It makes them very introvert personality which brings
all the fear and lack of confidence in front of other.

As you know sir communication skill is a major fear in kids and adults also many people starts accruing
these skills after the graduation or post-graduation which is very late & become one of the big obstacles
in getting a prestigious job.

So, Parents must start nurture their child with these skill sets through which they can become a leader in
the near future as you have heard about the famous leaders Sunder Pichai and Satya Nadella a big CEO
of the giant company they also started the practice of these skill set from their childhood Now, you can
see where they are.

We also conduct the TED talks on our planet spark virtual platform which improves the communication
and public speaking capability of your kid.
2a – I will convince the customer by saying that until & unless you will not get into the swimming pool
you wouldn’t be able to know the depth of the water, Sir please tell me in your understanding which
company is best in the field of automobile, I can share you or you can also visit to their review section
you’ll get both the comments positive as well as negative, companies are making customer oriented
product & services but when they fail to fulfill some unexpected need of the client then people starts
giving the negative comment, after that companies start try to fix and full fill the new requirement.

As we do, we keep on changing and upgrading the courses & services to keep our child’s ahead in the
field of communication and public speaking.

We Also offer 100% Refund Policy to our Client

2b- I will be telling parents to go for few sessions for a day or two I case they don’t find it
interesting/productive we can refund their money without asking further question.

Then I’ll talk about the refund policy and explain it thorley like –

We have 100% refund policy & taken a legal indemnity to refund on the same day,

For example – you have taken or enrolled in the course of Rs. 50,000 which has 25 classes, if you don’t
find it worthy then we will refund the money by charging 2 class fees that is 4000 Remaining 46000 will
be refund on the same day with asking any question.

I get your child report card from our coach, according to the coach analysis your child need merit
certification course which has 72 class, This certification programme will give a new edge to your child.
3 – I will make a presentation in the language in which parents are comfortable with the help of google
translate, I will try to tell them to read the benefits & advantages on the presentation by screen sharing,
and tell them to communicate with the text only so that I can translate & deliver as best as I can.

If it doesn’t work then I will talk to our manager to transfer this lead to the person who is well known of
the language Required.

5 – I’m thankful that you want to enroll in advance courses, but at the same time we offer our merit
Course which is one stop solution for all the kids which also includes/cover the partial & important
topics of the advance courses which takes your child skill from basic to advance which is more concrete
then taking only advance course,

So, will suggest you to take the merit course.