Final Exam (Take-Home) SPRING - 2021

Subject: Supply Chain Management Submission Day: Tuesdays

Instructors: Kashif Shafiq Jiyad Shaikh Submission Date: 01.06.2021

Program: BBA Max. Marks: 30

Department of Business Administration

Name: Misbah Shahid Khan

Reg# 45363

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Question number 1 : Read the following case study and answer the underlined question.

Examine as to whether the consumers will be willing to pay increased prices to ensure that their
products are sustainably produced and packaged.

ANSWER

As due to social awareness, people got to know more about the harmful and harsh effects of
chemicals & industrial wastage on the environment. Many of them are concerned about the
products they consume as if they are environment friendly or not. Hence, a lot of consumers are
happily agreed to pay increased prices to ensure that the products they are using are not harming
environment in any way and they are sustainably produced & packaged. An increasing number
of customers being aware of environmental conservation and sustainability so that future
generations can live in a healthier environment. A survey conducted of 6000 consuemrs across
11 countires results showed that 83% of them stated that its extremely important for firms to
manufacture products that can be recycled & reused. According to the findings of an Accenture
poll, more than half of respondents stated they would pay more for sustainable items that could
be reused or recycled. Although, a particular segment of customers will always not be interested
in it and they will surely oppose to pay increased prices for the safety of environment as they
expect it as the baseline condition of manufacturing and are more importantly willing to punish
for it but not to pay. Although if such sort of strategies will be adopted by the firms, the
customers will knwoingly and unknwoingly be paying the prices for sustainable packaging &
product.

https://newsroom.accenture.com/news/more-than-half-of-consumers-would-pay-more-for-
sustainable-products-designed-to-be-reused-or-recycled-accenture-survey-finds.htm

https://www.forbes.com/sites/csr/2011/07/28/no-consumers-will-not-pay-more-for-green/?
sh=7f41deba3b28

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Question number 2 : Read the following case study and answer the underlined question.

Assume you own and run a small local coffee shop. You do all your ordering of ingredients for
your coffee shop by hand—using pencil, paper, mail, and telephone. All your sales are recorded
by hand in a book, and transcribed for filing of small-business taxes. Analyze as to how a small
ERP system could help your business become more efficient. (05 marks)

ANSWER

ERP software is intended to handle different areas of your business, including inventory
management and optimization, as well as production scheduling and planning. (ERP) program
helps improve visibility, which may aid in data-driven choices ranging from processing customer
orders to managing the supply chain to pricing and budgeting. Access to this crucial information
enables them to make vital business choices and keep a competitive edge in their market,
regardless of how large or tiny the competition is. An ERP system provides 360° insight into
operations, allowing problems to be discovered more quickly and staff to make better educated
decisions. Because of the real-time integration of finance, distribution, and manufacturing
systems, financial data is always up to date. ERP, like any small firm, may not appear to be vital
at first; there is a considerable probability that you are doing everything on your own. However,
as the company expands, it will certainly hire more employees and establish more systems and
procedures to manage its expansion. ERP automates the task of manually keeping records
pertaining to transaction flows, user information, and payment information. This enables coffee
shop operators to keep day-to-day transactions on computers. Taxing can be done more simply
using this data on the computer. We may send offers and other information to customers by SMS
if they provide us with their contact information and it will help maximizing revenue. ERP
systems can assist you in analyzing consumer data. This helps you to understand what is
effective, what is on the approach of breaking the cost, consumer feedback, how to attract new
clients.

https://www.syspro.com/blog/planning-for-erp-or-purchasing-erp/what-is-erp-and-how-will-it-
help-your-business/#:~:text=ERP%20systems%20can%20help%20businesses,eliminating
%20duplication%20and%20manual%20entry.&text=This%20provides%20the%20customer
%20with,in%20response%20to%20future%20needs.

https://www.comtecsolutions.com/5-ways-erp-can-help-your-business-become-more-efficient/

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Question number 3

Explain as to how the supply chain flows can influence the success of failure of a firm such
as Colgate-Palmolive.

ANSWER

The supply chain provides core value, while marketing and sales provide commercial value.
Marketing in supply chain management (SCM) is an example of a concept, with the job of
“balancing procurement by providing crucial demand data and information and creating
partnerships that assist increase the efficiency of supply chain operations.” Supply Chain
Management is one of the most basic components of any business, as it works with upgrading
the supply chain. Associations with a consistently working Supply Chain are probably going to
produce better outcomes. With an efficient flexibly chain the board, associations can rebuild
forms, gather expenses, and enlarge quality. In Improved Logistics Supply chain management
aids in the maintenance of balance among diverse members of an association. They are allowed
to get continual information and participate in essential events. Colgate's highly efficient supply
chain is essential to its financial strategy, which aims to increase profit margins while decreasing
costs. Meeting these goals increases financial power, allowing you to invest in new items,
expand advertising, and deliver a solid return to shareholders. Colgate's profitability achieved
new all-time highs in 1998. One of the supply chain flow is Increasing Cost Efficiency, the
Supply tie executives enable organizations to bring expenses by offering unnecessary expenses
and drawing attention to where assets are being misused. These aspects demonstrate that supply
chain management is a critical component of every organization and, as such, determines its
success or failure. In any way, if you are delivering a low-cost goods, you must have an
incredibly effective and smart supply chain in order to be profitable.

https://investor.colgatepalmolive.com/static-files/aafc7946-1255-42b3-b630-3810abb676a1

https://www.quora.com/In-what-way-do-supply-chain-affect-the-success-or-failure-of-a-
firm#:~:text=SCM%20can%20mitigate%20the%20risk,making%20and%20conscious%20risk-
taking.

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