Questionnaire

Dear Sir/Madam
We are studying the relationship between Organizational Justice, Job Satisfaction and
Commitment in banking sector of Pakistan. Please help us to fulfill this research by completing
this questionnaire. Your secrecy and personal identity will be strictly retained. The results will be
used for research purpose only.
1. Personal Information

Gender ( )M ( )F Marital Status Total Work Experience

( )Single ( )Married (years)………………..
Name of Organization
Age : ( )Below 25 ( )26-30 ( )31-35 ( ) above 35
Educational Degree: Designation:
Income Level (per Month): ( )20000-30000, ( ) 31000-40000,( ) 41000-50000, ( ) 51000-60000, ( ) 61000
and above

2. Please rate the following statements.

Strongly disagree

Disagree

Neutral

Agree

Strongly Agree
A. Distributive Justice

a) My work schedule is fair 1 2 3 4 5

b) I think that my pay is fair 1 2 3 4 5

c) I consider my work load to be quite fair 1 2 3 4 5

d) Overall the rewards I receive are quite fair 1 2 3 4 5

e) I feel that my job responsibilities are quite fair 1 2 3 4 5

B. Procedural Justice
a) Job decisions are made by my supervisor in a biased 1 2 3 4 5

manner
b) My supervisor makes sure that all employee 1 2 3 4 5

concerns are heard before Job decisions are made

c) To make job decisions, my supervisor collects 1 2 3 4 5

accurate and complete information

d) My supervisor clarifies decisions and provides 1 2 3 4 5

additional information when requested by

employees
e) All job-related decisions are applied consistently to 1 2 3 4 5

all affected employees

f) Employees are allowed to challenge or appeal job 1 2 3 4 5

decisions made by their supervisors

C. Interactional Justice
a) When decisions are made about my job, the 1 2 3 4 5

manager treats me with kindness and consideration

b) When decisions are made about my job, the 1 2 3 4 5

manager treats me with respect and dignity

c) When decisions are made about my job, the 1 2 3 4 5

manager is sensitive to my personal needs

d) When decisions are made about my job, the 1 2 3 4 5

manager deals with me in a truthful manner

e) When decisions are made about my job, the 1 2 3 4 5

manager shows concern for my rights as an

employee
f) Concerning decisions made about my job, the 1 2 3 4 5

manager discusses with me the implications of the

decisions
g) The manager offers adequate justification for 1 2 3 4 5

decisions made about my job

h) My manager explains very clearly any decisions 1 2 3 4 5

made about my job

D. Level of Job Satisfaction 1 2 3 4 5

a) In general, I am satisfied with my job 1 2 3 4 5

b) I find that my opinions are respected at work 1 2 3 4 5

c) Most people in this organization are highly satisfied 1 2 3 4 5

with their jobs

d) I am satisfied with the recognition I get for the work 1 2 3 4 5

I do
e) I am satisfied with the way my pay compares with 1 2 3 4 5

that for similar jobs in other firms

f) I am satisfied with the personal relationship 1 2 3 4 5

between my boss and his/her employees

g) I am satisfied with the way my boss handles 1 2 3 4 5

employees
E. Organizational Commitment
1 2 3 4 5
a) It would be very hard for me to leave my organization
right now, even if I wanted to
b) I would be very happy to spend the rest of my career 1 2 3 4 5

with this organization

c) I do not feel "emotionally attached" to this organization 1 2 3 4 5

d) I would feel guilty if I left my organization now 1 2 3 4 5

e) This organization deserves my loyalty 1 2 3 4 5

f) I do not feel like "part of the family" at my 1 2 3 4 5

organization
g) Would not leave my organization right now because I 1 2 3 4 5

have a sense of obligation to the people in it

h) Too much of my life would be disrupted if I decided I 1 2 3 4 5

wanted to leave my organization now

i)
I owe a great deal to my organization 1 2 3 4 5

Thanks you so much for your precious time and cooperation