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All –Day Breakfast


The Lumberjack
3 eggs any style, 4 slices of bacon, 4 sausages, 2 slices of
ham, 2 pieces of toast, and 2 pancakes
$14.95
The Usual
2 eggs any style, 2 slices of bacon or 2 sausages, 2 slices of
toast or 2 pancakes
$9.95
Eggs Benny
2 poached eggs on an English Muffin, ham , and hollandaise
sauce.
$12.95
Waffles or Pancakes
2 waffles or 2 pancakes served with real maple syrup and
whipped cream.
$7.95
Add fresh fruit for $ 2.95
The Heart Happy
Egg white omelet with fresh onions, mushrooms, and green
peppers. Served with a side of fresh seasonal fruit.
$10.95
The Hippy Dippy
Fresh homemade yoghurt served with fresh seasonal fruit
and granola.
$6.95

1. How much is a plate of pancakes with fresh fruit ?


a. $2.95
b. $7.95
c. $10.90
d. $14.95
2. Which of the following is NOT included in the Lumberjack?
a. Eggs
b. Fruit
c. Toast
d. Meat
SINGAPORE Sun Mon Tues Wed Thurs
Temperature 29c 27c 30c 26c 32c
Feels like 40c 38c 41c 35c 44c
Relative 81% 79% 69% 78% 83%
humidity
POP* 60% 60% 60% 20% 30%
Probability
of
precipitation
Rain Less Less Less 0 mm 0mm
than than than
1mm 1mm 1mm
3. On what day is it least likely to rain ?
a. Monday
b. Tuesday
c. Wednesday
d. Thursday
4. What is true of Thursday?
a. It will be cooler than Tuesday
b. There is a high chance of rain
c. It will feel hotter than Monday
d. There will be thunderstorms.
Can I check in online ?
Yes, with our Net Check in up to 12 hours before your flight.
What if I have bags to check in ?
You can print your boarding pass at home and then drop off your
bags at the “ Bag Drop” at the airport.

Can I change or select my seat with Net Check – in ?


Yes, you can change or select your seat at any time during Net –
Check – in.

What if I want to check in at the airport ?


Give yourself enough time so that you are through security and at
your gate 30 minutes before your scheduled departure, if you arrive
at the gate less than 10 minutes before your scheduled departure you
risk losing your reservation. For domestic flights, you should be
checked in 60 minutes before your flight and for international flights,
two hours before.
5. What is the earliest time you can checked in online ?
a. 2 hours before your flight
b. 12 hours before your flight
c. 30 hours before your flight
d. 60 minutes before your flight
6. How do you check in your bags after checking in online ?
a. Talk to the porter at the airport
b. Report to the airline counter
c. Leave your bags at a specified area
d. Call ahead to make a reservation
7. Why should you arrive at the gate about 30 minutes before
departure ?
a. You can check in early
b. You may lose your reservation otherwise
c. You can change or select your seat at this time
d. You must drop your bags off.
Exchange and Return Policy
We work hard to make your shopping experience with us as
convenient and satisfying as possible. If for whatever reason you
are not 100% satisfied with your purchase, you can exchange it
for something you really want or return it for a complete no –
hassle refund.
To return a product purchased in-store , follow these steps :
1. Bring your original receipt and the product in its original
condition to any of our conveniently located stores for an
exchange or refund within 30 days
2. If you are returning a product, your return will be issued in
the original method of payment.
To return a product purchased online, follow these steps:
1. Bring your invoice, packing slip, and product in its original
condition, and return it in person to any of our convenient
located stores within 30days of receiving your order.
2. You can also return your item in its original condition by
mail within 30days of receiving your order.

8. Which of the following is correct about the return policy ?


a. You can not return an item unless it is damaged
b. You must accept store credit instead of a refund
c. You can exchange any item for something else
d. You need not return an item within a time limit
9. What do you need for a refund in-store ?
a. The original method of payment
b. The original online confirmation
c. The original return
d. The original receipt
10. How can you return an online purchase ?
a. By mail or in person
b. By calling customer service
c. By sending an email
d. By asking a salesperson
The Grand Western Fair and Exhibition
This year’s fair and exhibition promises to be the best ever.
As always, there will be hundreds of performances and
exhibits on the main grounds and, of course, all that food at
the famous Food Fair in the Arco Dome beside the fairway.
Make sure to check out the morning horse races, diverse
Evening Starlight Concerts, and the night-time finale parade
and show, this year’s theme being, “ Aim for the Stars!”
During the fair, Amusement Land will be in full swing on the
fairway with five different roller coasters and the spine –
tingling Terror Flight, which shoots you up200 feet at 50 miles
per hour then drops you just as quickly!
This year ‘s fair runs from August 21st to Labor Day, daily
from 9.30 a.m to late ! admission to the exhibition grounds
is$15.00 for adults ( 19 to 64), $7.50 for seniors(65+) , $7.50
for children ( 11 to 18) , and children 10 and under are free!
Groups of 10 or more receive a 10% discount. All-day ride
passes are $55. We are located at the Grand Western
Fairgrounds, located 10 miles south west of the city.
The Grand Western Fair is definitely a summer tradition not
to be missed! See you at the fair!

Sunda mond Tuesd Wednes Thursd Friday Saturd


y ay ay day ay ay
Augus
t 21
Grand
openi
ng
22 23 24 25 26 27 28th
7.30 7.30 7.30 7.30 p.m 7.30 7.30 p.m 3.30
p.m p.m p.m Mini p.m Internati p.m
Marth Gold Danci Bees Watso onal simple
a Plate ng n Trio Quicksilv Oh!
Simmo Singe Starle er 8.00
ns rs ts p.m
DJ
Roger
s
29 30 31 Sept 1 2 3 4
7.30 7.30 7.30 7.30 p.m 7.30 7.30 p.m 3.30p
p.m p.m p.m Big p.m Betty m
Shawn Quick DJ Daddy Kiim & Bops the Boooy
Brison Temp Roger Bass Co Beat s
o s Town
8.00p.
m
Jones
Broth
ers
5 6
7.30 7.30
p.m p.m
Barbe Grand
d finale
Wired

11. What can you find on the fairway?


a. Food vendors
b. Gift and craft shops
c. Amusement park rides
d. Horse race
12. Where can people buy something to eat ?
a. Beside the Food Fair
b. On the Main grounds
c. In the Arco Dome
d. At Amusement Land
13. What day is Labor day?
a. August 31st
b. September 1st
c. September 4th
d. September 6th
14. How much is it for 2 adults, one senior, two teenagers, and
one toddler?
a. $75.00
b. $67.50
c. $52.50
d. $37.50
15. Which events will NOT take place during the day ?
a. The Food Fair
b. The final parade
c. Roller Coaster rides
d. The home races

To do list
Grocery shopping
√ broccoli
√ tomatoes
√ potatoes
√ spices
◼ Spaghetti
◼ Sauces
√ chicken
√ toilet paper
√ pick up dry cleaning
◼ Sort through clothes to give away to charity
√ make doctor’s appointment
◼ Call Mary to arrange lunch
√ pay utilities
◼ Call bank for new debit card

16. What was NOT done during the day ?


a. Any grocery shopping
b. Bill payments
c. Picking up dry cleaning
d. Giving away clothes
17. What will probably not be for dinner ?
a. Spaghetti and meat sauce
b. Fried chicken and potatoes
c. Tomato salad
d. Steamed broccoli
Office Galore
INVOICE
555 East Gore Avenue
invoice # 77-9065
Stockton, CA
Phone: ( 209) 555-1234
January 1st
Fax : ( 209) 555-1233

To : Jacobs & Assoc.


2425 West Shore Drive
Stockton, CA

DESCRIPTION AMOUNT
Office chairs 3 @ 355.95 $ 1067.85
Photocopy paper 40 boxes @ $1598.00
39.95
Pens – blue 20 boxes @ $ 5.95 $119.00
Sub total $2784.85
Tax @ 8.00% $222.79
Shipping and $45.95
handling
Delivery $69.95
$3.123.54
TOTAL

Please remit payment within 30 days of receipt of goods. Please make


all checks payable to Office Galore

18. What kind of company is Office Galore ?


a. A furniture store
b. A paper supply store
c. An office supply store
d. A stationery manufacturer
19. How long does the customer have to pay this invoice ?
a. It does not say
b. One week
c. Three days
d. About a month

Date : November 16th


time : 13:25
To : Jason McMillan

WHILE YOU WERE OUT


From : Martha Stanberry
Of : Acme Glass and Artwork
Phone : ( 212) 718 – 5555 extension 7727 - office – cell –
pager – fax – email

Telephone Returned Call


Please call
Please see me Will Call Again
URGENT

MESSAGE :
MS. Stanberry called to apologize profusely about hanging up
on you. She said that the phone system at her office is
currently being updated and that you were disconnected
because the technician did not know she was on the line with
you. She hopes that you will call her back so that you can
continue the conversation about partnering up on the project
that she mentioned.
Signed : A
Simpson

20. Who took the messages?


a. Jason McMillan
b. Martha Stanberry
c. Will Jensen
d. A. Simpson
21. Why did Martha Stanberry leave a message ?
a. To ask a favor of Jason McMillan
b. To apologize for a disconnected call
c. To request an important document
d. To inquire about the progress of a project
22. What will Martha Stanberry and Jason McMillan likely talk
about during their next call ?
a. A good time to meet for lunch
b. How to exchange documents
c. Starting a project together
d. When the phones will be fixed

Mark Schaeffer YOUR CABLE INVOICE


YOUR SUMMARY OF YOUR ACCOUNT
ACCOUNT : Previous Charges and payments
011-0901-7900
ADRESS OF Amount of Previous Invoice
SERVICE : $ 93.75
6628 MAIN Payment Received – Thank You 21-Jul
Street - $ 250.00
Tabor, NJ Balance Carried Forward
INVOICE DATE - $ 156.25
:
July 29th Current Charges ( 21 – Jul to 20 Aug) – see
DUE DATE : below for details
August 20th Current Monthly Services
$ 115.95
Tax
$13.91
HOW TO Total Current Charges due 20 – Aug
CONTACT US: $ 129.86
CALL
CUSTOMER TOTAL AMOUNT DUE
SERVICE AT $ 26.39
(908) 555-8888 (see below for charge details )
OR VISIT US AT DETAILS OF YOUR CURRENT CHARGES
CABLEME.COM Current Monthly Services ( 21-Jul to 20-
Aug )
Digital TV & High – Speed Internet
Service $ 108.95
HD Plus Package
$ 12.00
Purchased Modem Discount
-$ 5.00
Total Current Monthly Services
$ 115.95
Tax
$ 13.91
Total Current Charges
$ 129.86

23. What are the monthly service charges for ?


a. Monthly modem rental
b. Pay-per-view programs
c. TV and Internet service
d. Special cable networks
24. Why is there a balance of - $ 26. 39?
a. The customer overpaid on the previous bill.
b. The customer was refunded some money
c. The customer needs to pay the difference
d. The customer requested extra service
25. What is owed on the account ?
a. -$ 26.39
b. $115.95
c. $129.86
d. -$156.25

World Fantasy Eastern Caribbean Cruise


Date Depart Departur Destinatio Arrival Time
From e Time n
03/1 Florida 10.30 Bahamas 14.15
5 (03/15)
03/1 Bahama 20.00 St. Thomas 6:55(03/18)
7 s
03/1 St. 20.00 St. John, 7:20(03/19)
8 Thomas US Virgin
Islands
03/1 St. John, 20.00 Puerto 8:40 (03/20)
9 US Rico
Virgin
Islands
03/2 Puerto 20.00 St.Martin 6:25 (03/21)
0 Rico
03/2 St. 19.15 Florida 22:45(03/21
1 Martin )

THINGS TO KNOW
• Evacuation drills will be held everyday at random
times
• Crew decks are strictly off-limits.
• Please ensure that you arrive at the dining hall at
your pointed time
• Please refer to the daily newsletter for
information on the next day’s menus. Shows. And
shipboard activities.
• Please sign up the night before for any activities
that you want to do in the next port of call. All
activities and tours are extra.
• When disembarking the ship, please remember to
have your passport with you at all times.
• All arrivals and departures are estimates
dependent on the weather.
• Passengers are expected to be on board by
departure time with no exceptions. If you miss the
departure time, you will be personally responsible
for meeting up at the next port of call or,
depending on which port we are at, for your
return flight to your point of origin. No exceptions.
26. Which part of the journey is the longest ?
a. From Florida to Bahamas
b. From St. Thomas to St. John
c. From St.John to Puerto Rico
d. From St. Martin to Florida
27. When does the ship usually travel between destinations ?
a. In the early mornings
b. During the day
c. In the evenings
d. Mostly overnight
28. How will you know the next day’s information ?
a. Through daily announcement
b. From the daily newsletter
c. On the ship-board computer
d. By email every morning
29. What part of the boat has restricted access?
a. The activity deck at the front
b. The fine dining room at the near
c. The concert hall on the main floor
d. The levels where the staff work
30. What will happen if you miss the boat ?
a. The cruise ship company will shuttle you to the next
destination
b. There will be a small ship waiting to take late comers on board
c. You will have to arrange to reach the next destination yourself
d. You will be given a flight home from the port where you stop

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