Institution Name Document No.

ወ/ሮ ስህን ቴክኒክና ሙያ ኮሌጅ OF/WSPC /263-01

W/RO SIHEEN TECHNICAL AND VOCATIONAL COLLEGE
Title: Issue No. Page No.
2 Page 1 of 4
Session Plan

Name of the trainer: - H Occupation: Telecom NW Installation Level:IV

Institute: - Wro. Siheen Polytechnic College Year: - 2013 Duration: 20Hrs
Unit of Competency: Monitoring Implementation of Work plan/Activities
LO-01: Monitor and improve workplace operations
Nominal hours: - 5
Objectives: - At the end of this learning outcome, the trainees must be able to:-
 Understand about leadership
Time Content Method Activity Aids & materials
Overview of Leadership and Read the specific  Whiteboard
management  Lecturer objectives of this  Information Sheet
Introduction 1 Hr. Learning Guide.  Paper
 LCD Projector

 Overview of
Leadership and
management
 Roles and  Whiteboard
responsibilities of  Whiteboard marker
Leaders  Discussion  Information Sheet
Body 3 Hrs  Supporting  Lecturer  Paper
operations  LCD Projector
 Quality Assurance
 Principles of quality
assurance
*Read the information
sheet

 Roles of leadership  Discuss with their  Whiteboard

Summary & group member/  Whiteboard marker
30  Discussion members  Paper
Conclusion min  Lecturer  Information Sheet

 LCD Projector
 concepts on leadership and  Written Exam Explain the overall  Exam Paper
Evaluation 30 management content of the LO
min

Prepared By (Name & Sign): - Melesse Bisema Approved by (Name & Sign):-_________________
Date: - Date:-
_________________
 Institution Name Document No.
ወ/ሮ ስህን ቴክኒክና ሙያ ኮሌጅ OF/WSPC /263-01
W/RO SIHEEN TECHNICAL AND VOCATIONAL COLLEGE
Title: Issue No. Page No.
2 Page 1 of 4
Session Plan

Name of the trainer: - Melesse Bisema Occupation: Telecom NW Installation Level:IV

Institute: - Wro. Siheen Polytechnic College Year: - 2010 Duration: 20Hrs
Unit of Competency: Monitoring Implementation of Work plan/Activities
LO-02: Plan and organize workflow
Nominal hours: - 5
Objectives: - At the end of this learning outcome, the trainees must be able to:-
 Know how to delegate work
 Know how to assess current work load

Time Content Method Activity Aids & materials

 Assessing current work load Read the specific  Whiteboard
 Lecturer objectives of this  Information Sheet
Introduction 1 Hr. Learning Guide.  Paper
 LCD Projector
 Assessing current work
load
 Scheduling work
 Customer service quality
 Delegating work
 Principles of delegation  Whiteboard
 Assessing work flow  Whiteboard marker
 Work flow objectives  Discussion  Information Sheet
Body 3 Hrs  Principles of work  Lecturer  Paper
planning and time  LCD Projector
management
 Assisting colleagues
 Work load prioritization *Read the information
 Providing inputs sheet
 Management and staffing
needs

 review on delegating  Discuss with their  Whiteboard

Summary & workload  Discussion group member/  Whiteboard marker
30  Lecturer members  Paper
Conclusion min  Demonstration  Information Sheet

 LCD Projector
 concepts regarding to  Interview Explain the overall  Exam Paper
Evaluation 30 delegating work load  Written Exam content of the LO
min

Prepared By (Name & Sign): - Melesse Bisema Approved by (Name & Sign):-_________________
Date: - Date:-
_________________
 Institution Name Document No.
ወ/ሮ ስህን ቴክኒክና ሙያ ኮሌጅ OF/WSPC /263-01
W/RO SIHEEN TECHNICAL AND VOCATIONAL COLLEGE
Title: Issue No. Page No.
2 Page 1 of 4
Session Plan

Name of the trainer: - Melesse Bisema Occupation: Telecom NW Installation Level:IV

Institute: - Wro. Siheen Polytechnic College Year: - 2010 Duration: 20Hrs
Unit of Competency: : Monitoring Implementation of Work plan/Activities
LO-03: Maintain work place Records
Nominal hours: - 5
Objectives: - At the end of this learning outcome, the trainees must be able to:-
 Understand how to prepare reports about work load
Time Content Method Activity Aids & materials
 Completing and Read the specific  Whiteboard
submitting workplace  Lecturer objectives of this  Information Sheet
Introduction 1 Hr. records Learning Guide.  Paper
 LCD Projector

 Completing and
submitting workplace
records
 Staff records  Whiteboard
 Regular performance  Whiteboard marker
reports  Discussion
 Information Sheet
 Lecturer
Body 3 Hrs  Relevant work place  Paper
 Demonstration
 Delegating monitoring  LCD Projector
records

*Read the information

sheet

 review on how write report  Discuss with their  Whiteboard

Summary &  Discussion group member/  Whiteboard marker
Conclusion 1Hr.  Lecturer members  Paper
 Information Sheet
 LCD Projector
 concepts regarding to  practical exam Explain the overall  Exam Paper
Evaluation preparing reports  Written Exam content of the LO
2 Hr.

Prepared By (Name & Sign): - Melesse Bisema Approved by (Name & Sign):-_________________
Date: - Date:-
_________________
 Institution Name Document No.
ወ/ሮ ስህን ቴክኒክና ሙያ ኮሌጅ OF/WSPC /263-01
W/RO SIHEEN TECHNICAL AND VOCATIONAL COLLEGE
Title: Issue No. Page No.
2 Page 1 of 4
Session Plan

Name of the trainer: - Melesse Bisema Occupation: Telecom NW Installation Level:IV

Institute: - Wro. Siheen Polytechnic College Year: - 2010 Duration: 20Hrs
Unit of Competency: Monitoring Implementation of Work plan/Activities
LO-04: Solve problems and make decisions

Nominal hours: -5
Objectives: - At the end of this learning outcome, the trainees must be able to:-
 Understand how to solve problems
Time Content Method Activity Aids & materials

 Identify workplace Read the specific  Whiteboard

problem objectives of this
Learning Guide.  Information
 Lecturer
Sheet
Introduction 1 Hr.
 Paper

 LCD Projector

 Identify workplace
problems

 Operational and  Discussio

customer service n
prospective  Whiteboard
 Lecturer  Whiteboard
Body 3 Hrs  Initiating short term marker
actions to resolve  Demonst  Information Sheet
problems ration  Paper
 LCD Projector
 Delegation and problem
solving technique
*Read the
information sheet

 review on how to solve  Discuss with  Whiteboard

problems their group  Whiteboard
Summary & member/ marker
 Discussion
Conclusion members  Paper
1Hr.  Lecturer
 Information Sheet
 LCD Projector

 concepts regarding to  practical exam Explain the  Exam Pape

Evaluation
solving problems overall content
2 Hr.  Written Exam
of the LO
 Institution Name Document No.
ወ/ሮ ስህን ቴክኒክና ሙያ ኮሌጅ OF/WSPC /263-01
W/RO SIHEEN TECHNICAL AND VOCATIONAL COLLEGE
Title: Issue No. Page No.
2 Page 1 of 4
Session Plan
Prepared By (Name & Sign): - Melesse Bisema Approved by (Name & Sign):-_________________

Date: - Date:-_________________