NCR SelfServ™ 26 ATM

Site Preparation

B006-6641-A000
1208
EMC COMPLIANCE
Federal Communications Commission (FCC) Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.

Canadian Class A Device Declaration

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites
dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

EU EMC Directive 2004/108EC

This equipment has been found to comply with the essential requirements of EMC Directive 2004/108EC, by testing to harmonized standard, EN55022
and EN55024. The equipment complies with the limits for a Class A digital device, pursuant to EN55022.

This is a Class A product, in a domestic/residential environment this product may cause radio interference in which case the user may be required to
take adequate measures.

Information to User
This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that interference
to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by
turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.

CAUTION
NCR Corporation is not responsible for any radio or television interference caused by unauthorised modifications of this
equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.
Such unauthorized modifications, substitutions, or attachments may void the user’s authority to operate the equipment.
The correction of interference caused by such unauthorized modifications, substitutions, or attachments will be the
responsibility of the user.

The ATM complies with the following Electromagnetic Compatibility (EMC) directives and standards for IT equipment:
• 2004/108/EC ‘EMC Directive’
• 93/68/EEC ‘CE Marking Directive’.
For further information, refer to the Electromagnetic Compatibility (EMC) and Safety section.

NOTICE
This is a contractual document. It contains important warnings and confers important legal rights and obligations. You are advised to read it carefully.

It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with all specifications and requirements
of NCR and all applicable national, state, or local codes, regulations and laws.

The product described in this book is a licensed product of NCR Corporation.

NCR Proprietary Information - not to be disclosed or reproduced without written consent.

NCR and NCR SelfServ are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR,
therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of
equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable
and current.

© 2008
By NCR Corporation, Dayton, Ohio U.S.A.
http://www.ncr.com
All Rights Reserved
 Table of Contents

NCR SelfServ 26 ATM Site Preparation

INTRODUCTION ...............................................................................................................1
How to Use This Site Preparation Bookset ....................................................................2
Purpose and Audience ....................................................................................................2
Site Compliance..............................................................................................................2
Customer Responsibilities ..............................................................................................3
Product Identification .....................................................................................................4

PACKAGE DIMENSIONS.................................................................................................5
Manoeuvring the ATM Into Position..............................................................................6
Standard Sleeve..........................................................................................................6

ATM DIMENSIONS...........................................................................................................8
Standard Sleeve Without Collar .....................................................................................9
UL Security Enclosure ...............................................................................................9
CEN Security Enclosure ..........................................................................................10
Short Sleeve Without Collar .........................................................................................11
UL Security Enclosure .............................................................................................11
CEN Security Enclosure ..........................................................................................12
Collar Dimensions ........................................................................................................13
Standard Collar ........................................................................................................13
Advert Collar............................................................................................................14

ACCESS FOR ALL...........................................................................................................15

Highest Operable Point .................................................................................................15
Height and Depth to Main Facia Items .........................................................................15
Topmost Viewable Facia Item .................................................................................17
Facia Item Locations for Voice Guidance ....................................................................18
Task Lighting ................................................................................................................18
Wheelchair Clearance ...................................................................................................19

INSTALLATION AND SERVICE CLEARANCES........................................................20

Important Notice to Users.............................................................................................20
Optimum Clearances.....................................................................................................21
Standard Sleeve........................................................................................................21
Short Sleeve .............................................................................................................22
Optimum Distance Between Two Installations .......................................................23

B006-6641-B000 i
 The optimum distance between the security enclosures of two ATMs, installed side by side,
is 500 mm (19.7 in.)23
Minimum Clearances ....................................................................................................24
Standard Sleeve........................................................................................................24
Short Sleeve .............................................................................................................25
Minimum Distance Between Two Installations.......................................................26
Exterior Wall Clearances ..............................................................................................27
Standard Collar ........................................................................................................27
Advert Collar............................................................................................................27

SERVICE ACCESS PANELS AND FACIA APERTURE ..............................................28

COLLAR TOLERANCE ..................................................................................................29

INSTALLATION CATEGORIES ....................................................................................30

NCR Optimum Height ..................................................................................................30
Lowered Heights...........................................................................................................30
Centre for Accessible Environments in the UK (CAE) ...........................................30
Department of Justice Standard for Accessible Design (ADA)...............................30
Canadian Standards Association (CSA) ..................................................................31
Additional Lowered Heights.........................................................................................31
Australian Bankers’ Association..............................................................................31
Australian Standard Automated Teller Machines - User Access.............................31
United Nations Division for Social Policy and Development .................................31
Installing Through a Glass Wall ...................................................................................31

INSTALLATION AT LOWERED HEIGHT ...................................................................32

INSTALLATION AT OPTIMUM HEIGHT ....................................................................34

SEALING THE HOLE IN THE WALL AGAINST COLD AND WATER....................35

REQUIREMENTS FOR THE FLOOR.............................................................................36

Floor Covering ..............................................................................................................36
Floor Loading ...............................................................................................................36

BOLT HOLES ...................................................................................................................37

Standard Sleeve Bolt Hole Locations ...........................................................................37
Short Sleeve Bolt Hole Locations.................................................................................39
Security Bolts................................................................................................................41

VIDEO CAMERA.............................................................................................................42
Ambient Lighting..........................................................................................................42
Internal Space Constraint for Fitting a Third-Party Video Camera..............................43

DECALS AND BRANDING ............................................................................................44

Card Orientation Window.............................................................................................44
Advert Decal Recess .....................................................................................................45
Decal Recess Area with Camera Lens .....................................................................45
Decal Recess Area without Camera Lens ................................................................45

ii B006-6641-B000
Standard Collar With Advert Light ..............................................................................46
Opaque Window ......................................................................................................46
Clear Window ..........................................................................................................47
Entry/Exit Slot Decal ....................................................................................................48

B006-6641-B000 iii
iv B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Table of Contents

NCR SelfServ 26 ATM Site Preparation

INTRODUCTION

The NCR SelfServ 26 Automated Teller Machine (ATM) may be installed through any
suitable exterior wall or vestibule location.

B006-6641-B000 1
NCR SelfServ 26 ATM Site Preparation

How to Use This Site Preparation Bookset

The Site Preparation is part of the NCR SelfServ 26 Site Preparation Bookset (B006-
6645). It acts both as a specifications book, and also links to the other book in the bookset,
which is:
z NCR SelfServ 22, 25, 26, 31, 36 ATMs Site Preparation Site Preparation
Requirements (B006-6669)

Purpose and Audience

This book is intended for architects and those responsible for preparing a site prior to the
arrival of the ATM.

Site Compliance
This bookset contains the information necessary for the preparation of a site conforming to
NCR specifications. It is very important that the site complies with the requirements
specified in this bookset, because, once the equipment has been installed, deficiencies in
site preparation or the problems caused by these deficiencies are much more difficult to
detect and correct. Further, failure to comply with these requirements or to take proper
steps to protect equipment against risks identified in this bookset may cause serious
damage to the equipment and to the customer’s business.
In addition to the need to comply with the requirements specified, electrical wiring and
mechanical systems must also comply with all relevant codes, laws and regulations.
It is important that the site be prepared by a customer or his agent who is fully conversant
with the special requirements of electronic equipment. The responsibility for ensuring that
the site is prepared in compliance with this bookset remains with the customer.
For information and guidance purposes only, a list is provided, in general terms, of those
matters for which the customer is responsible. This list is not intended to be
comprehensive, and in no way modifies, alters, or limits the responsibility of the customer
for all aspects of adequate site preparation.

2 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

NCR staff will be available to answer questions relating to the contents of this bookset but,
except where:
a the customer has been notified that a full or partial consultancy service is available
and/or that NCR will be willing to undertake a preliminary or final site survey and
b the customer shall have entered into a formal contract with NCR for provision of the
same
no comment, suggestion or advice offered or not offered about preparation of the site nor
any inspection of the site whether before or after preparation is to be taken as approval of
the location of the site and equipment or of its preparation and NCR will not be liable in
respect of any comment, suggestion or advice given by its staff or in respect of any failure
to give advice.
Finally, only the customer can know the full extent of damage which may be caused to his
business by reason of failure of the equipment which is to be installed. For this reason it is
the customer’s responsibility to ascertain the extent of any such possible damage to his
existing or planned business, and to effect, full insurance in respect of it.

Customer Responsibilities
The customer must do or provide the following:
z When required by NCR, provide the NCR customer service representative with
appropriate drawings that indicate:
z Location of the equipment
z Site wiring (power and signal, paths and lengths)
z Location of other equipment capable of generating electrical noise,
electromagnetic interference, heat, etc.
z Make building alterations necessary to meet wiring and other site requirements.
z Provide and install all communications cables, wall jacks, special connectors, and
associated hardware.
z Provide and install necessary power distribution boxes, conduits, grounds, lightning
protection, and associated hardware.
z Make sure all applicable codes, regulations and laws (including, but not limited to,
electrical, building, safety, and health) are met.
z Provide and install auxiliary power or other equipment as required.
z Provide storage or service areas as required.
z Make sure the environmental requirements of the system/unit are met.
z Provide floor coverings and environmental systems that limit or control static
electricity build-up and discharge.
z Install the product at a height which meets the accessibility regulations of the relevant
country.

B006-6641-B000 3
NCR SelfServ 26 ATM Site Preparation

Product Identification
The product is identified by a class type number, SelfServ 26, and a 4 digit model number,
which is printed on a label fixed inside the top cabinet of the ATM. The serial number is
unique to each ATM. The tracer number is used to identify where the ATM was built.
Please quote all of the serial and tracer numbers, including the prefix, when making
reference to the ATM.

4 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

PACKAGE DIMENSIONS
The dimensions of a packaged and unpackaged ATM are shown in the following
illustration.

805 mm
1420 mm (31.7 in.)
(55.9 in.)

1827 mm
(71.9 in.)

1405 mm
801 mm (55.3 in.)
(31.5 in.)

CEN L, CEN l, CEN III &

UL
CEN IV
A Height of ATM and pallet 1693 mm 1702 mm
(66.65 in.) (67.00 in.)

B006-6641-B000 5
NCR SelfServ 26 ATM Site Preparation

Manoeuvring the ATM Into Position

Ensure that doorways and corridors leading to your point of installation are wide enough
to allow the package to pass through, or make arrangements to unpack the ATM in an area
with sufficient access and then move it to the installation site. Also ensure that any
corridors can support the weight of the ATM. Refer to page 36 for the maximum weight of
the ATM and its floor loading.
The following tables give the minimum dimensions for doorways, corridors with right
angle corners and the space required to rotate an ATM on its axis.

Note 1: The dimensions assume the ATM is being moved using equipment that does not
extend beyond the ATM or packaging.

Note 2: A surrounding clearance of 6 mm (0.24 in.) has been allowed in the figures.

Standard Sleeve

A B

Packaged ATM Packaged ATM Unpackaged Unpackaged Unpackaged

(pallet, carton (pallet and ATM ATM ATM
and lid) carton) (without collar) (without collar) (without collar)
UL CEN L & CEN I CEN III &
CEN IV
A Doorway or straight 817 mm 813 mm 485 mm 485 mm 485 mm
corridor (32.17 in.) (32.01 in.) (19.10 in.) (19.10 in.) (19.10 in.)
B Corridor with corner 1083 mm 1075 mm 775 mm 784 mm 791 mm
(42.64 in.) (42.32 in.) (30.51 in.) (30.87 in.) (31.14 in.)
C Rotation about centre 1644 mm 1629 mm 1312 mm 1336 mm 1355 mm
(64.72 in.) (64.13 in.) (51.65 in.) (52.60 in.) (53.35 in.)

6 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Short Sleeve

A B

Packaged ATM Packaged ATM Unpackaged Unpackaged Unpackaged

(pallet, carton (pallet and ATM ATM ATM
and lid) carton) (without collar) (without collar) (without collar)
UL CEN L & CEN I CEN III &
CEN IV
A Doorway or straight 817 mm 813 mm 485 mm 485 mm 485 mm
corridor (32.17 in.) (32.01 in.) (19.10 in.) (19.10 in.) (19.10 in.)
B Corridor with corner 1083 mm 1075 mm 734 mm 744 mm 751 mm
(42.64 in.) (42.32 in.) (28.90 in.) (29.29 in.) (29.57 in.)
C Rotation about centre 1644 mm 1629 mm 1207 mm 1231 mm 1249 mm
(64.72 in.) (64.13 in.) (47.52 in.) (48.46 in.) (49.17 in.)

B006-6641-B000 7
NCR SelfServ 26 ATM Site Preparation

ATM DIMENSIONS
The following illustrations show dimensions for ATMs configured with CEN Grade L,
CEN Grade I, CEN Grade III, CEN Grade IV Spanish Certified and UL 291 Level 1
security enclosures.
Note: Cables enter the ATM through the hole in the base of the ATM security enclosure.
Refer to page 37 for the location of the hole.

8 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Standard Sleeve Without Collar

UL Security Enclosure
The illustration below shows the dimensions for a standard sleeve ATM configured with a
UL security enclosure. It shows the sleeve before a collar has been fitted.

742 mm
(29.21 in.)

371 mm
(14.61 in.)

23 mm 424 mm 23 mm
(0.90 in.) (16.69 in.) (0.90 in.)
1211 mm
(47.68 in.)

473 mm 803 mm
(18.62 in.) (31.61 in.)

1489 mm
(58.62 in.)
372 mm
(14.65 in.)
836 mm
713 mm (32.91 in.)
(28.07 in.)

470 mm 374 mm 800 mm

(18.50 in.) (14.72 in.) (31.50 in.)

837 mm
(32.95 in.)

B006-6641-B000 9
NCR SelfServ 26 ATM Site Preparation

CEN Security Enclosure

The illustration below shows the dimensions for a standard sleeve ATM configured with a
CEN Grade L, CEN Grade I, CEN Grade III or CEN Grade IV Spanish Certified security
enclosure. It shows the sleeve before a collar has been fitted.

742 mm
(29.21 in.)

371 mm
(14.61 in.)

23 mm 424 mm 23 mm
(0.90 in.) (16.69 in.) (0.90 in.)
A

473 mm 803 mm
(18.62 in.) (31.61 in.)

1498 mm
(58.98 in.)
372 mm
(14.65 in.)
845 mm
722 mm (33.27 in.)
(28.43 in.)

470 mm 374 mm 800 mm

(18.50 in.) (14.72 in.) (31.50 in.)

CEN L, CEN I CEN III, CEN IV CEN L, CEN I CEN III, CEN IV
1237 mm 1257 mm 863 mm 883 mm
A B
(48.7 in.) (49.49 in.) (33.98 in.) (34.76 in.)

10 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Short Sleeve Without Collar

UL Security Enclosure
The illustration below shows the dimensions for a short sleeve ATM configured with a UL
security enclosure. It shows the sleeve before a collar has been fitted.

742 mm
(29.21 in.)

258 mm
(10.16 in.)

23 mm 424 mm 23 mm
(0.90 in.) (16.69 in.) (0.90 in.)

1097 mm
(43.19 in.)

473 mm 803 mm
(18.62 in.) (31.61 in.)

1489 mm
(58.62 in.)
258 mm
(10.16 in.)
836 mm
713 mm (32.91 in.)
(28.07 in.)

470 mm 260 mm 800 mm

(18.50 in.) (10.24 in.) (31.50 in.)

837 mm
(32.95 in.)

B006-6641-B000 11
NCR SelfServ 26 ATM Site Preparation

CEN Security Enclosure

The illustration below shows the dimensions for a short sleeve ATM configured with a
CEN Grade L, CEN Grade I, CEN Grade III or CEN Grade IV Spanish Certified security
enclosure. It shows the sleeve before a collar has been fitted.

742 mm
(29.21 in.)

258 mm
(10.16 in.)

23 mm 424 mm 23 mm
(0.90 in.) (16.69 in.) (0.90 in.)

473 mm 803 mm
(18.62 in.) (31.61 in.)

1498 mm
(58.98 in.)
258 mm
(10.16 in.)
845 mm
722 mm (33.27 in.)
(28.43 in.)

470 mm 260 mm 800 mm

(18.50 in.) (10.24 in.) (31.50 in.)

CEN L, CEN I CEN III, CEN IV CEN L, CEN I CEN III, CEN IV
1123 mm 1143 mm 863 mm 883 mm
A B
(44.21 in.) (45.00 in.) (33.98 in.) (34.76 in.)

12 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Collar Dimensions

Standard Collar
The illustration below shows the dimensions for an ATM configured with a standard
collar.
548 mm 38 mm
(21.57 in.) (1.50 in.)

660 mm
(25.98 in.)

39 mm 39 mm
(1.54 in.) (1.54 in.)

UL CEN Short Sleeve Standard Sleeve

1548 mm 1557 mm 225 mm 339 mm
A B
(60.94 in.) (61.30 in.) (8.86 in.) (13.35 in.)

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NCR SelfServ 26 ATM Site Preparation

Advert Collar
The illustration below shows the dimensions for an ATM configured with an advert collar.

548 mm 38 mm
(21.57 in.) (1.50 in.)

660 mm
(25.98 in.)

39 mm 39 mm
(1.54 in.) (1.54 in.)

UL CEN Short Sleeve Standard Sleeve

1760 mm 1769 mm 225 mm 339 mm
A B
(69.29 in.) (69.65 in.) (8.86 in.) (13.35 in.)

14 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

ACCESS FOR ALL

The ATM has been designed to meet the height and reach requirements of both the able-
bodied and disabled. For wheelchair users, the ATM offers optimised parallel approach,
providing easy access, security and private space if installed according to the
specifications detailed in this document.

Highest Operable Point

The highest operable point is the height of the of the highest consumer interface element
when the ATM is in use. The top FDK of the 15.0 inch display is considered to be the
highest operable point of this ATM. Providing that the software application is designed to
NCR guidelines this point also applies for the touch screen variant.

Note: If a 12.1 inch display is fitted the FDKs and touchscreen are lowered. In this case
the highest operable point is lowered by 43 mm (1.70 in.). Other interface elements
remain at the same height.

Height and Depth to Main Facia Items

The following tables give the height and depth to the main facia items located on the facia.
All the height dimensions are calculated from the base of the ATM.

Height Depth
(from base of ATM) (from front of
collar)

Facia Item UL CEN UL and CEN

12.1 inch Touchscreen 1236 mm 1245 mm 261 mm

A Display (top) (48.66 in.) (49.02 in.) (10.28 in.)
15.0 inch Touchscreen 1260 mm 1269 mm 260 mm
Display (top) (49.61 in.) (49.96 in.) (10.24 in.)
12.1 inch Display - 1st FDK 1167 mm 1176 mm 224 mm
B (centre) (45.94 in.) (46.3 in.) (8.82 in.)
15.0 inch Display - 1st FDK 1179 mm 1188 mm 228 mm
(centre) (46.42 in.) (46.77 in.) (8.98 in.)
12.1 inch Display - 2nd FDK 1136 mm 1145 mm 213 mm
C (centre) (44.72 in.) (45.08 in.) (8.39 in.)
15.0 inch Display - 2nd FDK 1141 mm 1150 mm 215 mm
(centre) (44.92 in.) (45.28 in.) (8.47 in.)
943 mm 952 mm 168 mm
D Receipt (37.13 in.) (37.48 in.) (6.61 in.)

B006-6641-B000 15
NCR SelfServ 26 ATM Site Preparation

735 mm 764 mm 65 mm
E SS Cash Exit (28.94 in.) (30.08 in.) (2.56 in.)

853 mm 862 mm 67 mm
F Audio Jack Plug (33.58 in.) (33.94 in.) (2.64 in.)

894 mm 903 mm 141 mm

JKL
G 5 No. 5 Key (35.2 in.) (35.55 in.) (5.55 in.)

950 mm 959 mm 164 mm

H Card Reader (37.4 in.) (37.76 in.) (6.46 in.)

1329 mm 1338 mm 222 mm

Barcode Reader (52.32 in.) (52.68 in.) (8.74 in.)
I
1159 mm 1168 mm 118 mm
Barcode Activation Point (45.63 in.) (45.98 in.) (4.65 in.)

front

A B C D E F G H I

16 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Topmost Viewable Facia Item

The following illustration shows the projected angle from the front of the standard or
advert collar and the lowered height collar to the top of the 15 inch touchscreen, which is
the topmost viewable facia item.

38o

B006-6641-B000 17
NCR SelfServ 26 ATM Site Preparation

Facia Item Locations for Voice Guidance

B
C

A D

Facia Item Distance from No. 5 Key Clock Face Position

120 mm
A Receipt Exit 10
(4.72 in.)
12.1 inch Display 302 mm
11
- Top left-hand FDK (11.89 in.)
B
15.0 inch Display 326 mm
11
- Top left-hand FDK (12.83 in.)
242 mm
C Barcode Activation Point 12
(9.53 in.)
156 mm
D Card Reader 2
(6.14 in.)
146 mm
E Audio Jack Plug 4
(5.75 in.)
Cash Exit 140 mm
F 6
(5.51 in.)

Task Lighting
A minimum of 200 LUX is required for task lighting.

18 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Wheelchair Clearance
The following illustration shows the clearance required for wheelchair approach and
turning circle.

1524 mm
(60.0 in.)

1524 mm
(60.0 in.)

B006-6641-B000 19
NCR SelfServ 26 ATM Site Preparation

INSTALLATION AND SERVICE CLEARANCES

Important Notice to Users

If it is likely that the ATM will be upgraded with new modules as they become available,
you should use the optimum clearances.

Note: Installing the ATM in the minimum servicing areas may impact servicing
and/or upgrading times.

20 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Optimum Clearances

Standard Sleeve
The illustration below shows the optimum clearance dimensions for an ATM configured
with a UL, or CEN, security enclosure and standard sleeve.

1470 mm
(57.9 in.)

1500 mm
(59.1 in.)

2315 mm
(91.1 in.)

500 mm 500 mm 815 mm

(19.7 in.) (19.7 in.) (32.1 in.)

330 mm
(13.0 in.)

750 mm
(29.5 in.)

B006-6641-B000 21
NCR SelfServ 26 ATM Site Preparation

Short Sleeve
The illustration below shows the optimum clearance dimensions for an ATM configured
with a UL, or CEN, security enclosure and short sleeve.

1470 mm
(57.9 in.)

1500 mm
(59.1 in.)

2328 mm
(91.7 in.)

500 mm 500 mm 828 mm

(19.7 in.) (19.7 in.) (32.6 in.)

203 mm
(8.0 in.)
750 mm
(29.5 in.)

22 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Optimum Distance Between Two Installations

The optimum distance between the security enclosures of two ATMs, installed side by side,
is 500 mm (19.7 in.)

2440 mm
(96.1 in.)

1500 mm
(59.1 in.)

500 mm 500 mm 500 mm

(19.7 in.) (19.7 in.) (19.7 in.) C

750 mm
(29.5 in.)

A B C
Short Sleeve 2328 mm 203 mm 828 mm
(91.7 in.) (8.0 in.) (32.6 in.)
Standard Sleeve 2315 mm 330 mm 815 mm
(91.1 in.) (13.0 in.) (32.1 in.)

B006-6641-B000 23
NCR SelfServ 26 ATM Site Preparation

Minimum Clearances
The following illustrations show the minimum areas required for installing and servicing
the ATM.

Standard Sleeve
The illustration below shows the minimum clearance dimensions for an ATM configured
with a UL, or CEN, security enclosure with a standard sleeve.

1150 mm
(45.3 in.)

900 mm
(35.4 in.)

1715 mm 2045 mm
(67.5 in.) (80.5 in.)

380 mm
(15.0 in.) 470 mm 300 mm
(18.5 in.) (11.8 in.) 815 mm
(32.1 in.)
150 mm
(5.9 in.)

330 mm
(13.0 in.)

Note 1: This area is required for minimum service clearance. If this area is not available
please refer to “Important Notice to Users” on page 20 and consult your local service
representative.

24 B006-6641-B000
 NCR SelfServ 26 ATM Site Preparation

Short Sleeve
The illustration below shows the minimum clearance dimensions for an ATM configured
with a UL, or CEN, security enclosure with a short sleeve.

1150 mm
(45.3 in.)

900 mm
(35.4 in.)

1728 mm 1931 mm
(68.0 in.) (76.0 in.)

380 mm
(15.0 in.) 470 mm 300 mm
(18.5 in.) (11.8 in.) 828 mm
(32.6 in.)
150 mm
(5.9 in.)

203 mm
(8.0 in.)

Note 1: This area is required for minimum service clearance. If this area is not available
please refer to “Important Notice to Users” on page 20 and consult your local service
representative.

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NCR SelfServ 26 ATM Site Preparation

Minimum Distance Between Two Installations

The minimum distance between the security enclosures of two ATMs, installed side by
side, is 380 mm (15.0 in.).

2000 mm
(78.7 in.)

900 mm
(35.4 in.)

380 mm 470 mm 380 mm 470 mm

(15.0 in.) (18.5 in.) (15.0 in.) (18.5 in.) 300 mm
(11.8 in.)
C
150 mm
(5.9 in.)

A B C
Short Sleeve 1728 mm 203 mm 828 mm
(68.0 in.) (42.32 in.) (32.6 in.)
Standard Sleeve 1715 mm 330 mm 815 mm
(67.5 in.) (64.13 in.) (32.1 in.)

Note: This area is required for minimum service clearance. If this area is not available
please refer to “Important Notice to Users” on page 20 and consult your local service
representative.

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Exterior Wall Clearances

The illustrations below show the minimum clear wall area required around the collar for
installing and servicing the ATM.

Standard Collar

10 mm
(0.39 in.)

45 mm
(1.77 in.)

30 mm 30 mm
(1.18 in.) (1.18 in.)

Advert Collar

10 mm
(0.39 in.)

45 mm
(1.77 in.)

30 mm 30 mm
(1.18 in.) (1.18 in.)

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SERVICE ACCESS PANELS AND FACIA

APERTURE
For installations where there is enough room to stand at either side of the ATM, there are
two service access panels on the top-box, one at either side, as shown below. The panels
can be removed to allow easier access to the facia, keyboard and shutter areas.

In addition to the side panels the monitor and bezel can also be unlatched and removed to
allow access behind the facia from the front.

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COLLAR TOLERANCE
The wall and floor need to be smooth and even as the collar has a tolerance of +/- 4 mm
(0.2 in. (+/- 0.5°)) at the top and bottom, with 0 mm (0.0 in. (0°)) at its centre. This is
shown in the following illustration.

Note: The collar cannot accommodate large dips or depressions in the wall.

+/- 4 mm
(0.2 in.)

0.0 mm
(0.0 in.)

+/- 4 mm
(0.2 in.)

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INSTALLATION CATEGORIES
There are two categories of physical installation of the ATM:
z Installation at NCR optimum height.
z Installation at lowered height.

NCR Optimum Height

This height assures the best display viewability for able-bodied people. It does not comply
with the regulations listed in the next section.
NCR optimum height specifies the highest operable point to be 1400 mm (55.12 in.) from
sidewalk level.

Lowered Heights
The following installation heights have been designed to meet the regulations listed below
and therefore meet the requirements of both able-bodied and disabled people.

Centre for Accessible Environments in the UK (CAE)

To ensure maximum user accommodation relative to the UK Design Guidelines “Access
to ATMs”, published by the Centre for Accessible Environments in the UK (CAE), the
ATM must be installed with the height of the highest consumer interface element no
higher than 1250 mm (49.2 in.) from sidewalk level.

Department of Justice Standard for Accessible Design (ADA)

To comply with the Department of Justice Standard for Accessible Design, title III
regulation, the ATM must be installed for either:
z Parallel approach ensures that the height of the highest consumer interface element is
no higher than 1372 mm (54.0 in.) from the sidewalk level.
or
z Forward approach ensures that the height of the highest consumer interface element is
no higher than 1220 mm (48.0 in.) from sidewalk level.
The wheelchair clearance on page 19 shows adequate floor space for forward or parallel
approach. For minimum floor space for only forward or only parallel approach, refer to the
ADA Accessibility Guidelines and implement the appropriate forward or parallel height
requirements.

Note: To comply with ADA Accessibility Guidelines (ADAAG), July 2004, refer only to
the forward approach.

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Canadian Standards Association (CSA)

To comply with the Canadian Standards Association (CSA), B651.1-01, 2004, the ATM
must be installed with the height of the highest consumer interface element no higher than
1200 mm (47.2 in.) from sidewalk level.

Additional Lowered Heights

The following regulations have flexibility in their installation heights, providing that the
ATM is installed within the lower and higher limits listed below. As they do not need to be
installed at an exact height, they are not detailed in the sections that follow.

Australian Bankers’ Association

To comply with the Australian Bankers’ Association Industry Standard Automated Teller
Machine (ATM), the ATM must be installed to ensure that the lowest consumer interface
element is no less than 750 mm (29.5 in.) and the highest consumer interface element is no
higher than 1200 mm (47.2 in.) from sidewalk level.

Australian Standard Automated Teller Machines - User Access

To comply with the Australian Standard Automated Teller Machines - User Access,
AS 3769 - 1990, the ATM must be installed to ensure that the lowest consumer interface
element is no less than 685 mm (27.0 in.) and the highest consumer interface element is no
higher than 1370 mm (53.9 in.) from sidewalk level, and not less than 500 mm (19.69
in.)from an internal corner.

United Nations Division for Social Policy and Development

To comply with the United Nations Division for Social Policy and Development, 2003 -
2004, the ATM must be installed to ensure that the lowest consumer interface element is
no less than 800 mm (31.5 in.) and the highest consumer interface element is no higher
than 1400 mm (55.1 in.) from sidewalk level.

Installing Through a Glass Wall

If you are installing your ATM through a glass wall you may require a suitable glass
support (normally a steel collar) to sit between the ATM collar and the glass. The
requirement for this support should be determined by the architect. If required, any such
support should be sourced locally.

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INSTALLATION AT LOWERED HEIGHT

It is the responsibility of the owning institution to ensure that the heights from the
sidewalk level to the facia items comply with any local regulations. For more information
on the installation heights and regulations refer to the earlier section “Lowered Heights”
on page 30.

443 mm
(17.44 in.)

793 mm
(31.22 in.)

A B

Installation Height

CAE ADA ADA and ADAAG CSA

parallel approach parallel approach forward approach parallel approach
Highest operable point 1250 mm 1372 mm 1220 mm 1200 mm
(maximum) (49.21 in.) (54.02 in.) (48.03 in.) (47.24 in.)
A 965 mm 1087 mm 915 mm 915 mm
Height to No.5 key (37.99 in.) (42.80 in.) (36.02 in.) (36.02 in.)
B 774 mm 896 mm 744 mm 724 mm
Height to bottom of hole (30.47 in.) (35.28 in.) (29.29 in.) (28.50 in.)
UL 71 mm 193 mm 41 mm 21 mm
C (2.80 in.) (7.60 in.) (1.61 in.) (0.83 in.)
Plinth height CEN 62 mm 184 mm 32 mm 12 mm
(see Note 1) (2.44 in.) (7.24 in.) (1.26 in.) (0.47 in.)

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Note 1: The actual height of the plinth depends upon the difference in height between the
sidewalk and the interior floor. If, as the illustration shows, there is no difference, then the
plinth must have the height that is specified in the table above.

Note 2: The standard sleeve ATM can be installed through a wall that is a maximum of
330 mm (13.0 in.) thick. The short sleeve ATM can be installed through a wall that is a
maximum of 203 mm (8.0 in.) thick.

Note 3: For ease of installation; NCR recommends installation through a larger hole in
the wall.

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INSTALLATION AT OPTIMUM HEIGHT

It is the responsibility of the owning institution to ensure that the heights from the
sidewalk level to the facia items comply with any local regulations. Where no such
regulations exist, the ATM can be installed at the NCR optimum height, as shown in the
following illustration.
NCR optimum height specifies the highest operable point to be 1400 mm (55.12 in.) from
sidewalk level. This places the height of the no. 5 key at 1115 mm (43.90 in.) from the
sidewalk.

443 mm
(17.44 in.)

793 mm
(31.22 in.)

924 mm
(36.38 in.)
A

UL CEN L, CEN I, CEN III & CEN IV

A 221 mm 212 mm
Plinth height (See Note 1) (8.70 in) (8.35 in)

Note 1: The actual height of the plinth depends upon the difference in height between the
sidewalk and the interior floor. If, as the illustration shows, there is no difference, then the
plinth must be the height that is specified in the table above.

Note 2: The standard sleeve ATM can be installed through a wall that is a maximum of
330 mm (13.0 in.) thick. The short sleeve ATM can be installed through a wall that is a
maximum of 203 mm (8.0 in.) thick.

Note 3: For ease of installation; NCR recommends installation through a larger hole in
the wall.

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SEALING THE HOLE IN THE WALL AGAINST COLD

AND WATER
To ensure that the temperature around the ATM is maintained during cold weather, it is
important that the wall opening is prepared correctly.
z Any cavity in the wall should not extend into the wall opening.
z Cavities in the wall should be sealed to provide a flush surface.
z The gap between the ATM sleeve and the wall opening should be left clear to allow
air at room temperature to circulate.
z .

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REQUIREMENTS FOR THE FLOOR

The ATM is suitable for mounting on concrete or other non-combustible surface only.

Floor Covering
An antistatic floor covering should be used and must be of a type that will not generate
dust or fluff. The surface on which the ATM is to be sited should be level and even. In
locations where the floor may be uneven, it is recommended that a steel plate is used under
the ATM.

Floor Loading
The ATM must be installed on a floor capable of supporting the maximum weight. Only
the maximum weight should be considered as additional options may be added after
installation.

CEN III and CEN IV

UL CEN L and CEN I
Spanish Certified
Maximum weight 510 kg 538 kg 664 kg
(1124.6 lb.) (1186.3 lb.) (1464.1 lb.)
Floor loading 1356 kg/m2 1431 kg/m2 1766 kg/m2
(277.8 lb./ft2) (293.0 lb./ft2) (361.7 lb./ft2)

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BOLT HOLES
The following illustrations show a plan of the base of the ATM (viewed from above) and
its relationship with the exterior wall. The plan should be used for pre-drilling bolt holes
‘A’ and illustrates the design of the steel plate, if used. If a plinth is used it should be no
smaller than the base of the ATM and it must be constructed of a material, and in such a
way, that it is capable of supporting the weight of the ATM (see page 36).
The definition of a plinth is a platform on to which the ATM is bolted. This plinth enables
the ATM to be installed at the required height through the wall.

Standard Sleeve Bolt Hole Locations

UL Security Enclosure Bolt Hole Locations The illustration below shows the
dimensions for a standard sleeve ATM configured with a UL security enclosure.

470 mm
(18.50 in.)

60 mm 270 mm 140 mm
(2.36 in.) (10.63 in.) (5.51 in.)

135 mm 254 mm
(5.31 in.) (10.00 in.)
A A

800 mm 247 mm
(31.50 in.) (9.72 in.)
428 mm
B
(16.85 in.)
175 mm 33 mm
(6.89 in.) (1.30 in.)
A A
118 mm
(4.65 in.)

463 mm
(18.23 in.)
330 mm
(13.00 in.)

Note: The boundary marked with a ‘B’ shows the cable access hole for all cables.

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CEN Security Enclosure Bolt Hole Locations The illustration below shows
the dimensions for a standard sleeve ATM configured with a CEN security enclosure.
470 mm
(18.50 in.)

82 mm 265 mm 123 mm
(3.23 in.) (10.43 in.) (4.84 in.)

112 mm
(4.41 in.)

230 mm
(9.06 in.)
A B A

800 mm 133 mm 271 mm

(31.50 in.) (5.24 in.) (10.67 in.)
410 mm
C (16.14 in.)

33 mm
A A (1.30 in.)

160 mm
(6.30 in.)

505 mm
(19.88 in.)
330 mm
(13.00 in.)

45 mm 60 mm
(1.8 in.) (2.4 in.)

20 mm 25 mm
(0.78 in.) 45 mm (0.98 in.) 45 mm
(1.77 in.) (1.77 in.)

28 mm 28 mm
(1.1 in.) (1.1 in.)

Detail of Hole A Detail of Hole B

(All CEN Safes) (Not required on Spanish CEN IV)

Note 1: The hole marked with a ‘B’ enables a security alarm sensor to be fitted.

Note 2: The boundary marked with a ‘C’ shows the cable access hole for all cables.

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Short Sleeve Bolt Hole Locations

UL Security Enclosure Bolt Hole Locations The illustration below shows the
dimensions for a short sleeve ATM configured with a UL security enclosure.

470 mm
(18.50 in.)

60 mm 270 mm 140 mm
(2.36 in.) (10.63 in.) (5.51 in.)

135 mm 254 mm
(5.31 in.) (10.00 in.)
A A

800 mm 247 mm
(31.50 in.) (9.72 in.)
428 mm
B
(16.85 in.)
175 mm 33 mm
(6.89 in.) (1.30 in.)
A A
118 mm
(4.65 in.)
349 mm
(13.74 in.)
203 mm
(8.00 in.)

Note: The boundary marked with a ‘B’ shows the cable access hole for all cables.

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CEN Security Enclosure Bolt Hole Locations The illustration below shows
the dimensions for a short sleeve ATM configured with a CEN security enclosure.
470 mm
(18.50 in.)

82 mm 265 mm 123 mm
(3.23 in.) (10.43 in.) (4.84 in.)

112 mm
(4.41 in.)

230 mm
(9.06 in.)
A B A

800 mm 133 mm 271 mm

(31.50 in.) (5.24 in.) (10.67 in.)
410 mm
C (16.14 in.)

33 mm
A A (1.30 in.)

160 mm
(6.30 in.)
391 mm
(15.39 in.)
203 mm
(8.00 in.)

45 mm 60 mm
(1.8 in.) (2.4 in.)

20 mm 25 mm
(0.78 in.) 45 mm (0.98 in.) 45 mm
(1.77 in.) (1.77 in.)

28 mm 28 mm
(1.1 in.) (1.1 in.)
Detail of Hole A Detail of Hole B
(All CEN Safes) (Not required on Spanish CEN IV)

Note 1: The hole marked with a ‘B’ enables a security alarm sensor to be fitted.

Note 2: The boundary marked with a ‘C’ shows the cable access hole for all cables.

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Security Bolts
To meet security standards the ATM must be bolted to the floor, through the ‘A’ holes,
using four bolts with anchor washers as specified below. The floor must be capable of
withstanding the loading imposed by the anchor points for the bolts. Bolts and anchor
washers are to be supplied by the owning organisation.
If an adjustable plinth is used, it must be bolted to the floor.
To meet security standards the minimum specification for bolts to secure the ATM to a
concrete floor is high tensile M16 (5/8 in.) bolts with appropriate anchor washers of 6 mm
(0.2 in.) minimum thickness. Bolts should be a minimum depth of 150 mm (5.9 in.) and
either resin anchor bolts or shield anchor type bolts.

Note 1: Bolting of CEN security enclosures should comply with the requirements of EN
1143-1 (CEN Safe Burglary Standard).

Note 2: For CEN L, CEN I and CEN III safes there is an additional fifth central anchoring
hole (hole ‘B’) of a larger counterbored diameter that can be used to fit a special local
alarm sensor.

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VIDEO CAMERA

Ambient Lighting
If the ATM is fitted with a video camera, it is strongly recommended that there is a
minimum of 50 LUX lighting at floor level within the area illustrated below. This lighting
level conforms to:
z Australian Standard for Automatic Teller Machines (1990)
z Lighting for Automatic Teller Machines as prepared by Illuminating Engineering
Society of North America (1997).

1000 mm
(39.40 in.)

1500 mm
(59.06 in.)

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Internal Space Constraint for Fitting a Third-Party Video

Camera
The ATM can be ordered with a video camera in either PAL or NTSC format. However, if
a camera is not configured and a third-party video camera is to be installed, there is a
space constraint to consider. The following illustration shows the space constraint
dimensions.
A list of cameras that will fit within this space constraint can be found in the ATMs
Feature Descriptions (B006-6451) book.

23 mm
(0.91 in.)

11 mm
89 mm
(0.43 in.)
(3.50 in.)

30 mm
66 mm 34 mm
(1.18 in.)
(2.60 in.) (1.34 in.)
84 mm
A
(3.31 in.)

168 mm
(6.61 in.)

124º
34 mm 100 mm
(1.34 in.) (3.94 in.)

Short Sleeve Standard Sleeve

116 mm 230 mm
A
(4.57 in.) (9.06 in.)

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DECALS AND BRANDING

Card Orientation Window

If the window next to the Card Reader entry/exit slot is to be customised to indicate card
orientation, the card/decal to be inserted into the window should be of the following
dimensions:

5 mm
(0.20 in.)
Radius

85 mm
(3.34 in.)

54 mm
(2.13 in.)

The card/decal should be a maximum of 0.75 mm (0.029 in.) thick.

Note 1: An industry standard credit card can be placed behind the card orientation
window.

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Advert Decal Recess

The following illustrations show dimensions for an advert decal that can be placed within
a recess on the fascia.

Decal Recess Area with Camera Lens

400 mm
(15.75 in.)

38.5 mm
(1.51 in.)

R 9 mm (0.35 in.)
38.7 mm (1.52 in.)

Decal Recess Area without Camera Lens

400 mm
(15.75 in.)

38.5 mm
(1.51 in.)

R 9 mm (0.35 in.)

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NCR SelfServ 26 ATM Site Preparation

Standard Collar With Advert Light

The following illustrations show dimensions for an advert decal that can be placed on
either the front or the inside of the window, depending on whether the window is opaque
or clear.

Opaque Window
490 mm
(19.29 in.)

175 mm
(6.89 in.)

A: 6 mm (0.24 in.) Radius in four corners.

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Clear Window
This decal can be illuminated from behind.

483 mm
(19.02 in.)

168 mm
(6.61 in.)

A: 2.5 mm (0.10 in.) Radius in four corners.

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Entry/Exit Slot Decal

There are no recesses on the facia for entry/exit decals. However, if you wish to fit your
own, the following are guidelines to the decal sizes, design and placement.
The recommended placement of the decals is above or below the entry/exit slots,
determined by the space available near the slot.

The decals should be a maximum of 0.5 mm (0.02 in.) thick and it is recommended that
they be made from textured polycarbonate with 3M 467 High Performance MP adhesive.

Note: A combination of your application and screen graphics can be used as an

alternative to indicate the cash/media slot.

70 mm
(2.76 in.)

12 mm
(0.47 in.)

48 B006-6641-B000
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