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Chapter 1 - Human Resource Management - BBA/BBS Notes
Chapter 1 - Human Resource Management - BBA/BBS Notes
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According to Byars and Rue: “Human resource management encompasses those activities designed to
provide for and coordinate the human resources of an organization.
Decenzo & Robbins: “HRM is a process of four function acquiring, development, motivation and
maintenance of human resources.”
In short HRM can be defined as the process of accomplishing organizational goals by acquiring,
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Characteristics of HRM:
1. Action Oriented: Effective HRM focuses on action, rather than on record keeping, written
procedure or rules. It gives emphasis on the solution to employment problem to achieve organizational
objectives and facilitate employment development and satisfaction in a dynamic environment.
2. Human Approach: HRM is the process of managing people of an organization with a human
approach. It means employing people developing these resources, utilizing, maintaining and
compensating their services to the job and organizational requirement. It is concerned with human
aspects. Mainly it develops and utilizes human potential.
4. Pervasive function: HRM is pervasive function of management. All level of management performs
it. Although the HR department is created under HR manager, it should not be assumed that other
managers are not free from its responsibility.
6. Achievement of Goal: HRM aims to achieve organizational goal by managing the human resources
of an organization.
Objectives of HRM
Objectives are predetermined goals to which individual or group activity in an organization is directed.
Effective management of human resources is the key to organizational success. Corporate objectives and
individual as well as social goals influence the objectives of human resource management. The primary
objectives of HRM is to acquire, develop, motivate, and utilize the human resource to achieve
organizational goals in a dynamic environment. The various purpose of HRM is given below:
a) Acquisition: One of the main purpose of HRM is to enable the organization to obtain and retain the
skilled committed and well motivated workforce to achieve organizational objectives.
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b) Achievement of organization goal: HRM always aim to achieve organizational goal by an effective
utilization of human resources.
c) Development of People: The another purpose of HRM is to enhance and develop the inherent
capacities of people, their contribution potential and employability by providing continuous training and
development opportunity.
d) Improve quality of work life: Human resource management maintains and improve physical and
mental well- being of employee. HRM always aim to maintain the quality of work life. Without this
improvement, it is difficult to improve the organizational performance.
In order to achieve organizational objectives, HRM must perform certain functions. The main function
performed by HRM can be classified into four category.
1) Acquisition: Acquisition means to place right number of people at right time in the organization. The
following activities are related with acquisition:
a) HR Planning: The HRM process begins with human resource planning. Planning ensures organization
that it has a right number of qualified people in the right job at right time. This includes the estimation of
demand and supply of labour.
b) Recruitment: Recruitment is the process of seeking and attracting prospective candidate for
the job vacancies. It ensures more people to apply for the job.
c) Selection: Selection means to choose the right candidate from among all the prospective application. It
involves reviewing the application form, psychological testing, interviewing etc.
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d) Specialization: The acquisition functions is completed when the selected applicant have been placed
in organization and have adopted to the organization’s culture and environment.
3) Motivation of Human Resource: Highly motivated employee always tend to be more productive and
have lower rates of absenteeism, turnover and lateness. Thus employee motivation is vital to the success
of any organization.
The extrinsic factor such as job design. Working condition, job security, and supervision and intrinsic
factor such as achievement, recognition are the main factors which affect the motivation of the employee.
The employees of any organization motivates towards his work when his needs are satisfied by the job, is
doing. The performance appraisal process and its outcome will affect the employee motivation. If they
think their efforts will be unfairly judged, motivation will decrease. The reward or punishment that follow
the appraisal and compensation and benefit administration will influence motivation. A link should be
established between employee performance and compensation. The main aim of HRM is to increase the
productivity and performance of the employee by motivating them.
4) Maintenance of human resource: The final function of HRM is maintenance of human resource. It is
concerned with providing those working condition that employee believe are necessary in order to
maintain their commitment to the organization. Organization are required to provide safe work
environment free from physical hazards and unhealthy condition. Labour relation is concerned with the
relationship between the organization and its employee. If there is good relationship , there will be
cooperation and a high level of commitment otherwise not. Thus through these activities, we can expect
to have competent otherwise not. Thus through this activities, we can expect to have competent employee
who are committed to the organization and satisfied with their job.
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HRM is the modern term for what has traditionally been referred to as personnel administration or
personnel management. HRM is the term increasingly used to refer to the philosophy, policies,
procedures, and practices related to the management of people in the organization. Some view personnel
management or perhaps modern personnel management means the same thing. Change in terminology
reflects the increased significance associated with the management of people in organization as well as
border prospective from which the field is currently viewed. One should clearly understand that HRM is
not only personnel mgmt. rather it is only the part of HRM. In the past personnel management had a
strong functional focus, that is personnel specialists were primarily concerned with the administration of
specific employee related function such as living, training, wage setting and disciplinary action. HRM is
emerged out of personnel functions, and personnel mgmt. can not be isolated from HRM.
2. HRM must remain at the center of management. It is concern of all managers from top to button in an
organization, while personnel mgmt is mainly the concern of personnel managers.
3. HRM makes effort primarily to satiety the human needs of the people at work which motivates the
people to make their best contribution for the achievement of organization goals and objectives, while
personnel management maintains rules, principles and legal provisions in maintaining the people.
4. Human values and individual needs are given priority in HRM, while personnel management gives
emphasis on efficient administration.
5. HRM is an integrated approach accommodating all the aspects of acquisition, development, motivating
and maintenance of human resources, where as personnel management is primarily concerned with
recruitment, selection, and administration of manpower.
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The important function of human resource manager is to prepare human resource planning. It involves
demand and supply of employees. While making human resource planning, the human resource
department has to review the organizational goals. A human resource information system provides
detailed information about the current employees, which helps for making good plan.
One of the important functions of human resource manager is the recruitment and selection. Recruitment
is a process of making a pool or qualified candidates. Selection is the process of accepting the best
candidates from many candidates. Recruitment function starts with the application process. Information
from job analysis and human resource information system is used for selecting the best candidates.
Training and development is also the another function of human resource management and development
is required to develop the skill, ability and motivation of employees. Human resource department has to
engage in assessing training need. On-the-job training and off-the-job training can be provided to the
employees.
3) Performance Appraisal:
Performance appraisal is the process of evaluating performance of employees regarding strength and
weakness. It helps to assess hoe well the employees are performing their job. Human resource manager
have to design appraisal technique to get feedback from employees.
4) Job Analysis:
It is the basic function of human resource manager. It involves the collection of job related information to
prepare job description and job specification. Job description includes information about what a person
has to do. In job specification, it indicates the qualification, experience and skills required to perform the
job as mentioned in job description.
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6) Employees’ Relation:
Another important function of human resource manager is to maintain good relation between employees
and employer. In this process, the human resource department helps to develop mechanism for
developing understanding between employees and employer. Human resource department help to develop
the mechanism to solve the conflict. It involves handling grievance, labor management, handling conflict
etc.
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